From Serebra Learning Corporation
Investors in People 


Employees of an organisation looking to become recognised or already recognised as an
Investor in
People Personnel and Training specialists/consultants needing to understand how the
Standard operates
Senior managers of organisations considering seeking
Investors in
People recognition The course puts Investors in People into context with the background information required to understand what
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Sales Communication Skills 


...he completion of this course you will be able to list the background information that helps you to qualify prospects, list sources of prospects, identify guidelines for canvassing and list the criteria for identifying the decision-maker in an organization. The
PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line
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Sales Gathering Information 


...he completion of this course you will be able to list the background information that helps you to qualify prospects, list sources of prospects, identify guidelines for canvassing, and list the criteria for identifying the decision-maker in an organization. The
PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line
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Organizational Communication The Fundamentals 
...ional
Communication:
The Fundamentals gives the student a background in communication terms and organization basics. The program also gives the student guidelines for communicating effectively and motivating employees, as well as methods for overcoming barriers to organizational communication. By applying the provided guidelines, the student will be able to communicate effectively, recognize
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Writing a Business Case 
Which would you rather do: prepare a business case for your latest project or go to the dentist? Given the choice, many of us would tend to choose the latter.Whether you want to invest in product development or reinvent your business processes with new marketing channels, it is now more important than ever to have a business case that is carefully planned, written, and presented, especially when
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Strategic Decision Making 
The field of IT management continues to evolve as new methodologies and technologies are made available and adopted by the marketplace at large. Deciding what kinds of work your firm should outsource, whether to lease or buy, and the kinds of projects best kept in-house are matters of crucial concern to any IT manager. At the same time, an array of resource planning and management tools--CRM,
ERP,
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Advanced HTML Design Elements 
To describe, and equip students to use, advanced
HTML elements such as complex tables, frames and framesets, metadata and the
META tag, and style sheets
Web authors, webmasters, marketing and communications professionals, PR professionals, graphic designers, desktop designers, technical writers, and library scientists
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Interviewing and Hiring Practices 
This course is intended to teach learners how to exercise sound judgment in the hiring and interviewing process. Not many companies nowadays specify discriminatory characteristics either directly or openly in an advertisement, unless these are required by a bona fide occupational qualification. Your advertising medium, the questions you ask on forms, what you discuss in company publications, and
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HTML 4 and Cascading Style Sheets 
HTML and
CSS WBT is designed to acquaint users with the features of
HTML 4 and enable them to apply styles to
Web pages. This course helps the users understand various page layout properties that can be applied to the Web pages using style sheets. End users who want to familiarize themselves with the features of HTML 4 and apply styles to Web pages.
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OS 390 TSO E REXX Programming 
...background, structure, distinguishing characteristics, and major uses of the
REXX language. A survey of the range of REXX strengths, features, versions, platforms and applications are presented. It also examines the structural units of REXX, beginning with individual characters and progressing to complete programs, with a discussion of REXX program execution in different environments.The
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OS 390 Introduction 
...m in one integrated package. This course provides a brief background to mainframe systems, and describes the basic functional areas of the OS/390 environment. The course describes the evolution of OS/390 from
IBM's original
MVS system and provides a brief history of
UNIX. It also details the functionality for developing programs for both MVS and UNIX services. The
CICS Transaction Server more...
EnjoySAP Features and Functions 
...s handling, features and functions. Having been given the background to the development of the
EnjoySAP interface and its new features, the trainee will learn how to access the 4.6 System and to use the different EnjoySAP menus. The learner will also be shown how to change the menu structures and how to use the new interface. Employees who need to learn how to use the R/3 System. Members of
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Microsoft Access 97 Advanced 
This highly interactive
CBT contains three units that cover advanced
Access 97 skills. Through step-by-step instruction within a realistic simulation of
Microsoft Access, individuals learn how to add complex objects to a form, manage database objects, create macros and modules and maintain a database. Performance-based
Pre- and
Post-Assessments create a custom course path for each learner covering
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Photoshop 6 0 for the Web 


The
Photoshop 6.0 for the
Web WBT is the third course in the Photoshop 6.0 curriculum. This course explains the concept of
Web-safe colors and describes the steps involved in creating and optimizing
Web graphics. It also acquaints users with various features of
ImageReady and teaches them how to create image maps and rollovers. Additionally, this course enables users to create and optimize
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Advanced NDS Tools and Diagnostics Part 2 
This is the second course in a three part series that teaches server background processes as well as how to perform partition and replica operations within the
Novell NDS environment. This course will cover how to remove a server how to amend the properties of a server how to verify process completion and synchronize replicas.
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Microsoft Windows 2000 Clustering Part 3 - Maintenance 
This is the final course in a three part series that provides students with conceptual background practice in routine and unplanned maintenance of
Cluster Services. The student will learn how to use command-line utilities scripting and the
GUI to manage cluster resources to accommodate growth or respond to system failure. Equal emphasis should be placed on instructing students in why tasks are
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Six Sigma Part 1: Six Sigma Essentials 
In
Six Sigma:
Six Sigma Essentials you will learn the history and background of the Six Sigma quality initiative as well as some essential information on how it impacts on business processes. Putting Six Sigma in context the course then goes on to look at some of the principal tools used in a Six Sigma project before examining strategies for preparing your organization for this new quality
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Telecommunications Technology Overview 
In this course students will learn the basic information that a user with no background in telecommunications needs as an introduction to telecommunications technology. Additionally this course will cover networks switching transmission media and data transmission (emphasizing the
Internet).
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Linux Technology Overview Part 1: Technical and Business Considerations 
This first course in the series provides background knowledge about
Linux and explains what factors businesses should consider when determining if they should use it. This course teaches what Linux is its history what it can be used for and the risks and benefits of using it. This course is designed for anyone who wants to learn more about this emerging technology.
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Linux Part 1: User Fundamentals 
The first course in the
Linux Essentials series provides users with background knowledge about
Linux and a solid introduction to typical user tasks using the
CLI KDE and
Gnome. These tasks include navigating
GUI desktops managing files and directories and launching applications. The learner will also discover how to get help and print files in Linux.
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From 123-CBT Computer Based Training
EnjoySAP Features Functions 

...s handling, features and functions. Having been given the background to the development of the
EnjoySAP interface and its new features, the trainee will learn how to access the 4.6 System and to use the different EnjoySAP menus. The learner will also be shown how to change the menu structures and how to use the new interface. Learn To: a
The New Interface. a
What is EnjoySAP?
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Linux Technology Overview Part 1 Technical Business Considerations 

...ourse
Overview This first course in the series provides background knowledge about
Linux and explains what factors businesses should consider when determining if they should use it. This course teaches what Linux is, its history, what it can be used for, and the risks and benefits of using it. This course is designed for anyone who wants to learn more about this emerging technology. Learn
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Linux Technology Overview Curriculum 

...rview The Linux Technology Overview Curriculum provides background knowledge about
Linux, and explains what factors businesses should consider when determining if they should use it. Students will learn what Linux is, its history, what it can be used for, and the risks and benefits of using it. Additionally, this curriculum provides more detailed information about how to use Linux, it teaches
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HTML 4 Part 2 Advanced Topics 

... on a
Web page. Identify the code used to set the background properties of a Web page. Identify the code used to modify the areas of a box model. Identify the code used to position the elements in an
HTML document. Complete the code used to apply list rules to the content displayed on a Web page by selecting the correct set of code. Identify the code used
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HTML 4 Part 1 HTML Fundamentals 

...ge. Complete the code used to set an image as the background of a
Web page. Identify the code used to add animated text to a Web page. Identify the code used to add a
Flash movie to a Web page. Identify the code used to add inline sound and video files to a Web page. Identify the code used to add external sound and video files to a Web page.
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NDS 8 0 Advanced Tools Diagnostics Part 2 

... second course in a three part series that teaches server background processes, as well as how to perform partition and replica operations within the
Novell NDS environment. This course will cover how to remove a server, how to amend the properties of a server, how to verify process completion and synchronize replicas. Learn To Cover
NDS design guidelines, the concepts of a replica,
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NDS 8 0 Advanced Tools Diagnostics Curriculum 

...res of
NDS and troubleshooting tactics. It teaches server background processes, as well as how to perform partition and replica operations within the
Novell NDS environment. It covers how to remove a server, how to amend the properties of a server, how to verify process completion and synchronize replicas, and how to resolve common NDS issues. This curriculum consists of three
Skill Builder more...
Oracle8i Performance Tuning Architecture Strategy 

...t log file. Identify the location and usefulness of the background and user process trace files. Identify different types of events and manage the event system using
OEM. Collect statistics using the dynamic troubleshooting and performance views. Diagnose statistics using the
UTBSTAT/
UTLESTAT output report. Identify appropriate OEM tuning tools. Use the available data access methods
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Oracle8i Database Admin Manage an Instance 

...with the information stored by them. Match the mandatory background processes with their functions. Match the different types of files existing in a database with the information stored in them. Match the non-database files with the information stored in them. Sequence the stages in processing a query. Identify the combinations of the shared pool components and the information stored in
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Oracle8 Database Administration - Manage an Instance 

...with the information stored by them.
Match the mandatory background processes with their functions.
Match the different types of files existing in a database with the information stored in them.
Match the non-database files with the information stored in them.
Sequence the stages in processing a query.
Identify the combinations of the shared pool components and the information stored in
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SAP R 3 Supply Chain Management 

...ing for
Supply Chain projects. Employees with appropriate background interested in other company areas. They should also be confident users of their PC Technology,
Windows (or other
GUI environments in use at their location). A good foundation of knowledge of the logistic
correlation within the company. Knowledge regarding the possibilities of a standard
ERP system (
Enterprise Resource more...
Frontpage 2000 Expert User 

...rowsers. Guidelines for minimizing download time. Add a background image to a
Web page. Add a background sound to a Web page. Position text and images absolutely on a Web page. Align text or an image within a table cell. Add a background color or image for an entire table or cell. Insert a table into a table. Create a custom formatting style for text and hyperlinks. Add a hover button
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Frontpage 2000 Expert User 

...rowsers. Guidelines for minimizing download time. Add a background image to a
Web page. Add a background sound to a Web page. Position text and images absolutely on a Web page. Align text or an image within a table cell. Add a background color or image for an entire table or cell. Insert a table into a table. Create a custom formatting style for text and hyperlinks. Add a hover button
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Windows 2000 Professional Advanced User 

...ware to a computer by using
Control Panel.
Customize the background of the desktop by using Control Panel.
Customize screen savers for the desktop by using Control Panel.
Change the appearance of the desktop items by using Control Panel.
Add web content to the desktop by using Control Panel.
Customize the desktop display settings by using Control Panel.
Create a shortcut on the desktop by
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PowerPoint 2000 Expert User 

...t. Format the lines in an organization chart. Color the background of an organization chart. Unit 3:
Working with
Tables Duration: 1 - 2 Hour(s) Create a slide containing a table. Add a table to a slide. Format the cells in a table. Format the borders of the cells in a table. Format the text in a cell. Insert a row and a column. Unit 4:
Enhancing a
Presentation more...
Lotus Domino R5 System Admin Part 9 Managing a Notes Domino Env 

...g
AdminP. Create a user's mail file automatically in the background by using AdminP. Move a user's mail file from a specified server by using AdminP. Rename a specified server by using AdminP. Delete a specified server by using AdminP. Recertify a specified server ID by using AdminP. Create replicas of specified databases on specified servers by using AdminP. Move specified databases
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Oracle 11i 2 6 Implement Workflow Fundamentals Part 4 

...s of
Oracle Workflow data purging.
Identify features of background engines.
Identify features of service components.
Identify features of an agent listener.
Identify features of notification mailers.
Identify features of the notification mailer configuration wizard.
Identify features of queue propagation schedules and agent activities.
Unit 2:
Utilities (1.75 hours)
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Oracle Database 10g Administration Workshop I Part 1 

...ry structures associated with an
Oracle instance.
Match background processes in Oracle with their functions.
Identify uses of
Database Control.
Identify features of tools that enable you to interact with an Oracle database using
SQL.
Identify features of SQL*Plus and iSQL* Plus.
Identify the uses of SQL statements.
Identify features of a PL/SQL block.
Identify features of APIs.
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Organizational Communication The Fundamentals 

...ional
Communication:
The Fundamentals gives the student a background in communication terms and organization basics. The program also gives the student guidelines for communicating effectively and motivating employees, as well as methods for overcoming barriers to organizational communication. By applying the provided guidelines, the student will be able to communicate effectively, recognize
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Human Resource Law Equal Employment Opportunity Law 

...rney specializing in
EEOC compliance. She'll go over some background information and familiarize you with several
EEO laws as well as the EEOC itself. Unit 2:
EEO Claims (0.5 - 1 hour) Match the three grounds for discrimination claims against employers with their definitions. Identify the definition of bona fide occupational qualification.
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