Online Background eLearning - Training Resources

Writing Web Content (Master Class)-Self Directed ...deline comes with specific tactics to adopt when writing, background on ?the reason why,? before-and-after examples, advice on how the guideline should be adapted for particular audiences, challenges, and answers. You?ll write lots of short passages, review the prose on public sites, and evaluate how well these sites follow our guidelines. I give you feedback on your work each week. At the end  more...

Writing Web Content (Master Class) ...deline comes with specific tactics to adopt when writing, background on ?the reason why,? before-and-after examples, advice on how the guideline should be adapted for particular audiences, challenges, and answers. You?ll write lots of short passages, review the prose on public sites, and evaluate how well these sites follow our guidelines. The instructor Anthony Agerskove will give you feedback  more...

Take Control of IIS This course describes how to install and configure Microsoft 2000 Web and FTP services. Do you need to set up a Web server for your home, small office, or corporation? This course shows, using a real-time, full-screen display, everything you need to do set up Web and FTP servers with the Microsoft 2000 or NT operating systems. All the procedures you need are shown just as you would perform them  more...

Strategic Thinking ...fessionally for over nine years. His diverse professional background and his life as a stand-up comic have prepared him for the life that he now lives and loves. His students love his light-hearted format and come away from this course excited and well-prepared to apply their new skills immediately. Frequently Asked Questions How long will it take me to complete the course? The amount of time  more...

Java 2 -- Building Graphical User Interfaces ...describes the use of the Color class constants to set the background and foreground color of a container. The second unit starts with defining the Label class and its methods. The Label class is used to display a line of read-only text. You will learn to define a button class and use its methods to add a button component. You will also learn to create a checkbox control to turn an option on  more...

Flash I: Mastering the Tools ...sh I course is geared towards those who have little or no background in Flash animation design. It teaches you how to use the many powerful tools that are part of the Flash production environment. You are taken from basics, such as creating and saving new documents, to more advanced features such as the use of panels, frames, strokes, layers, timeline effects, movie clips, etc. By the end of  more...

Windows 2000 Level 1 ...se also includes lessons on customizing the Desktop using background colors, Web content, screen savers, and Desktop themes. Students will also gain an understanding of Windows` file system, including how to use Windows Explorer. In addition, this course covers how to use the Windows Help program. Students will work with accessories like the calculator, and they will also learn how to use the  more...

Windows Vista ...se also includes lessons on customizing the Desktop using background colors, screen savers, and Desktop themes. Students will also gain an understanding of the file system in Windows, including how to use folder windows to copy and move files, create folders, and work with shortcuts. The course will also look at the media tools available with Windows Vista, as well as the applications  more...

Six Sigma Green Belt Personal Training Library Six Sigma Green Belt Library gives one learner access to four core Green Belt courses: Six Sigma Start-Up, SPC Workout, DMAIC Problem-Solving, and Mistake-Proof It! The Green Belt Library is a prerequisite to the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life (versus  more...

Recruiting & Hiring Training & Certification Program Learn the basics of recruiting and hiring, as well as earn a "Fundamentals Of Recruiting & Hiring" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our Recruiting & Hiring Training & Certification Program provides details on the steps necessary to legally and effectively recruit and  more...

Microsoft Windows XP Level 1 ...se also includes lessons on customizing the Desktop using background colors, Web content, screen savers, and Desktop themes. Students will also gain an understanding of Windows` file system, including how to use Windows Explorer. Finally, the course will walk the students through formatting disks, printing documents, using system tools, and shutting down the computer. All skills will be taught  more...

Medical Terminology Training ...esigned for those who require a solid medical terminology background for health-related careers. It is the prerequisite program for our Coding Course, and a useful adjunct to the Health Insurance Specialist Program. The program is a self-paced, interactive, learn-at-home process that has been designed by experts with over 35 years of experience in the MT field. It is a doorway to employment  more...

Mastering RoboHelp Office 2002 ...ers defining main and secondary windows; using window and background color; adding main window buttons; formatting text in RoboHelp and RoboHelp HTML; creating and updating the Contents tab, browse sequences and the Index tab; creating and modifying RoboHelp HTML templates; using WebHelp skins; and creating a Section 508 compliant WebHelp project. Adding Interactivity and Graphics describes  more...

Learn HTML All By Yourself- Advanced ...ing the color of text, changing the color of a web page`s background and using an image for the background. In this course you will also create basic and advanced tables. Tables are great for summarizing large amounts of information and for structuring data. This course will teach you how to add a table to your web page. Frames are also becoming increasingly popular and a whole week is devoted  more...

Lean Manufacturing Personal Training Library The Lean Manufacturing Library gives one learner access to four core Lean Manufacturing courses: Lean Manufacturing, 5S s: Workplace Organization, 8D Problem-Solving, and Mistake-Proof It!. For a comprehensive understanding of the role statistics play in Lean Manufacturing, consider the Manufacturing Statistics Library as well. The Lean Manufacturing course provides a comprehensive introduction  more...

Introduction to K-12 Online Teaching The Intro to K-12 Online Teaching is a 10 contact-hour, one-week online course that is teacher-facilitated, which is a level of student-instructor interaction between a totally self-paced course and one that is instructor-led. It means you can go through the course at your own pace but an instructor is available to help whenever you need it along the way. Intro to K-12 Online Teaching is designed  more...

Introduction to Classical Music ...ss is designed for students who have little or no musical background but enjoy classical music and would like to further their enjoyment through an understanding of the basics of musical structure and historical context. By learning how to listen and understand the universal language of music students will be inspired to make classical music an important part of their life. The class is divided  more...

Getting Started With Microsoft Windows XP ...se also includes lessons on customizing the Desktop using background colors, Web content, screen savers, and Desktop themes. Students will also gain an understanding of Windows` file system, including how to use Windows Explorer. Finally, the course will walk the students through formatting disks, printing documents, using system tools, and shutting down the computer. All skills will be taught  more...

Getting Started With Windows Millennium ...se also includes lessons on customizing the Desktop using background colors, Web content, screen savers, and Desktop themes. The students will also gain an understanding of Windows` file system, including how to use Windows Explorer. In addition, this course covers how to use Windows Help program which now has an updated, Web-like appearance. Students will work with accessories like the  more...

Front Desk Agent- Instructor Led ...ampler is an informal and interactive program loaded with background knowledge, definitions, skills, practical exercises, suggested career path and resources to aid the participants in their choice to become a front desk agent. The program is based on current occupational standards. Take the course at your own pace - so long as the course is completed within 90 days of registration. Do the  more...

Faculty Introduction to Online Teaching Introduction to Online Teaching is a two-week, self-paced online course designed to give you an understanding of developing and teaching online courses. ? This course is designed for faculty, although certainly the premises are the same for K-12 educators, as well.? Those wishing to earn a State Board Continuing Education Unit (SB-CEU) might prefer to enroll in the Intro to Online Teaching for  more...

Expert Certificate Course in Medical Transcription with Work Placement Program ...background necessary, you can learn to transcribe doctor`s dictation into documents with our online training.We offer hours and hours of transcription practice prepared by doctors so youare ready for the working world when you graduate. We employ six MT instructors,train you in an online-friendly manner, and encourage students to interact witheach other in online forums. All course material  more...

Doing Business in China ...ur Doing Business India courses will quickly give you the background to confidently reach across any cultural divide. In the Doing Business in China course, you will be introduced to the culture of China, including greetings, business meetings, and dining. Each lesson includes a video overview to quickly present the most important facts. The student will have access to this course for 1 year.  more...

Doing Business in India ...Doing Business In India courses will quickly give you the background to confidently reach across any cultural divide. In the Doing Business in India course, you will be introduced to the culture of India, including greetings, business meetings, and dining. Each lesson includes a video overview to quickly present the most important facts. The student will have access to this course for 1 year.  more...

Comprehensive Medical Coding Training ...on is presented, then interactively tested for retention. Background: Requires a strong clinical background to analyze the contents of medical records and candidates must be detail-oriented, analytical, and have exemplary organizational skills. Prerequisite is a medical background or a Medical Terminology Course (see this online catalog for additional course listings). Grades & Self Reporting:  more...

Comprehensive Medical Transcription Training ...aining includes actual physician dictation, complete with background noise, accents, interruptions, the real world of dictation. We have trained hundreds of MTs, including the authors of other training programs. This is online learning at its best and Yes....we do follow AAMT training guidelines. The training course will prepare you very well for anything that requires medical transcription or  more...

Adobe RoboHelp Workshop ...background of online-help systems since they arose in the 1990s. You explore a range of online-help systems, surveying their varied content, organization, format, and in particular navigation systems. You study a sequence of RoboHelp tutorials to learn the basic tasks that professional help writers must know to do their work. Concurrent with the tutorials, you study techniques for task  more...

Delegation - Leveraging Through Others ...fessionally for over nine years. His diverse professional background and his life as a stand-up comic have prepared him for the life that he now lives and loves. His students love his light-hearted format and come away from this course excited and well-prepared to apply their new skills immediately. Frequently Asked Questions How long will it take me to complete the course? The amount of time  more...

Adobe InDesign CS3: Essentials ...orld design experience, technical expertise, and training background make him an ideal InDesign CS3 software guide. In Part 1, he shows you how to navigate the new Adobe InDesign CS3 interface as well as all the paragraph, text, and character options available. In Part 2 you'll learn how to insert Photoshop, Illustrator and PDF files into your work and how to create and transform shapes and  more...

Preparing for Business Crises Effective preparation is the key to almost any project or undertaking. This is especially true of crisis management, where you actually have to prepare for unforeseen events. This course starts by providing basic background information on business crises. The course then provides specific tools that you can use for anticipating business crises, and processes for developing crisis management  more...

Effective Intercultural Relationships ..., and business partners can all have a different cultural background from yours. The most obvious cultural differences you encounter are language and dress. But there are a multitude of subtler ways in which people from different cultures vary in their behavior. If you don't understand the ways in which they might differ, you're risking your business communication and relationships being  more...

Organizational Communication - The Fundamentals ...ional Communication: The Fundamentals gives the student a background in communication terms and organization basics. The program also gives the student guidelines for communicating effectively and motivating employees, as well as methods for overcoming barriers to organizational communication. By applying the provided guidelines, the student will be able to communicate effectively, recognize  more...

Visual Basic 2005 Threading Service Processing and Application Domains To recognize how threading, service processing, and application domains facilitate background system operations, and to implement them in Visual Basic applications  more...

C 2005 Threading Service Processing and Application Domains To recognize how threading, service processing, and application domains facilitate background system operations, and to implement them in Visual Basic applications  more...

The Reasons Why Diversity Matters ...he workers are of the same ethnicity, gender, educational background, and socioeconomic standing. With a team full of people essentially cut from the same cloth, where do the new ideas come from? How will the company ever be able to see things from a different point of view? Without diversity in the workplace, companies run the risk of becoming monocultural organizations that see things from a  more...

EnjoySAP Features Functions ...s handling, features and functions. Having been given the background to the development of the EnjoySAP interface and its new features, the trainee will learn how to access the 4.6 System and to use the different EnjoySAP menus. The learner will also be shown how to change the menu structures and how to use the new interface. Learn To: a The New Interface. a What is EnjoySAP?  more...

Linux Technology Overview Part 1 Technical Business Considerations ...ourse Overview This first course in the series provides background knowledge about Linux and explains what factors businesses should consider when determining if they should use it. This course teaches what Linux is, its history, what it can be used for, and the risks and benefits of using it. This course is designed for anyone who wants to learn more about this emerging technology. Learn  more...

Linux Technology Overview Curriculum ...rview The Linux Technology Overview Curriculum provides background knowledge about Linux, and explains what factors businesses should consider when determining if they should use it. Students will learn what Linux is, its history, what it can be used for, and the risks and benefits of using it. Additionally, this curriculum provides more detailed information about how to use Linux, it teaches  more...

HTML 4 Part 2 Advanced Topics ... on a Web page. • Identify the code used to set the background properties of a Web page. • Identify the code used to modify the areas of a box model. • Identify the code used to position the elements in an HTML document. • Complete the code used to apply list rules to the content displayed on a Web page by selecting the correct set of code. • Identify the code used  more...

HTML 4 Part 1 HTML Fundamentals ...ge. • Complete the code used to set an image as the background of a Web page. • Identify the code used to add animated text to a Web page. • Identify the code used to add a Flash movie to a Web page. • Identify the code used to add inline sound and video files to a Web page. • Identify the code used to add external sound and video files to a Web page. •  more...

NDS 8 0 Advanced Tools Diagnostics Part 2 ... second course in a three part series that teaches server background processes, as well as how to perform partition and replica operations within the Novell NDS environment. This course will cover how to remove a server, how to amend the properties of a server, how to verify process completion and synchronize replicas. Learn To • Cover NDS design guidelines, the concepts of a replica,  more...

NDS 8 0 Advanced Tools Diagnostics Curriculum ...res of NDS and troubleshooting tactics. It teaches server background processes, as well as how to perform partition and replica operations within the Novell NDS environment. It covers how to remove a server, how to amend the properties of a server, how to verify process completion and synchronize replicas, and how to resolve common NDS issues. This curriculum consists of three Skill Builder  more...

Oracle9i Database Admin Perform Database Backups Course Overview This course introduces students to backup methods for Oracle9i database administration. The backup concepts covered by this course include backup strategies and requirements, Oracle Architecture, archiving data, backup methods, and working with a standby database. Students perform backup procedures using operating system utilities, Oracle9i utilities such as RMAN, standard  more...

Oracle8i Backup and Recovery Strategies Backups ...res with their functions. Match the functions of the key background processes with their functions. Match the key Oracle server file structures with their uses. Unit 2: Database Archiving Duration: 1 - 2 Hour(s) Identify the implications of operating an Oracle database in NOARCHIVELOG mode. Identify the implications of operating an Oracle database in ARCHIVELOG mode. Sequence the  more...

Oracle8i Performance Tuning Architecture Strategy ...t log file. Identify the location and usefulness of the background and user process trace files. Identify different types of events and manage the event system using OEM. Collect statistics using the dynamic troubleshooting and performance views. Diagnose statistics using the UTBSTAT/UTLESTAT output report. Identify appropriate OEM tuning tools. Use the available data access methods  more...

Oracle8i Database Admin Manage an Instance ...with the information stored by them. Match the mandatory background processes with their functions. Match the different types of files existing in a database with the information stored in them. Match the non-database files with the information stored in them. Sequence the stages in processing a query. Identify the combinations of the shared pool components and the information stored in  more...

Windows NT 4 0 Core Technologies Support - Part 4 ...xplorer. - Reduce the number of viewed pages. Change the background color of the Explorer window. Unit 2: Windows NT Interpretability with NetWare Duration: 1 - 2 Hour(s) Match the Windows NT tools for NetWare with their functions. - Client Services for NetWare (CSNW). - Gateway Services for NetWare (GSNW). - File and Print Services for NetWare (FPNW). - Directory Service Manager  more...

Oracle8 Performance Tuning Strategies and Techniques ... log file. Identify the location and usefulness of the background and user process trace files. Identify different types of events and manage the event system using OEM. Collect statistics using the dynamic troubleshooting and performance views. Diagnose statistics using the UTBSTAT/UTLESTAT output report. Identify appropriate Oracle Enterprise Manager (OEM) tuning tools. Use  more...

Oracle8 Backup and Recovery - Strategies and Backups ...nts of the SGA. Identify the functions of the key Oracle background processes. Match the key Oracle file structures with their characteristics. Unit 2: Database Archiving Duration: 1 - 2 Hour(s) Identify the implications of operating an Oracle database in Noarchivelog mode. Identify the characteristics of running a database in Noarchivelog mode. Identify the implications of  more...

Oracle8 Database Administration - Manage an Instance ...with the information stored by them. Match the mandatory background processes with their functions. Match the different types of files existing in a database with the information stored in them. Match the non-database files with the information stored in them. Sequence the stages in processing a query. Identify the combinations of the shared pool components and the information stored in  more...

SAP R 3 Supply Chain Management ...ing for Supply Chain projects. Employees with appropriate background interested in other company areas. They should also be confident users of their PC Technology, Windows (or other GUI environments in use at their location). A good foundation of knowledge of the logistic correlation within the company. Knowledge regarding the possibilities of a standard ERP system (Enterprise Resource  more...

SAP R 3 System Management Advanced Administration CCMS Course Overview The course SAP R/3 System Management is intended to give all company employees, working in the area of system administration a thorough overview of all areas within system administration and possibilities of use. Subjects such as software logistics and the CCMS are discussed. L earn To: The Basis System for Advanced Users. Software Logistics. TMS. Other  more...

SAP R 3 System Management System Administration ...s. Operation Modes. Printing in the R/3 System. Background Jobs. DB Administration/System Log. C ontent Emphasis Skills-Based A udience The following audiences are targeted: IT Management; System Administrators; Administrators for R/3 and employees working with R/3. Participants should have basic knowledge of Windows or other graphical user interfaces (GUI), as well  more...

Oracle Workflow 11i10 Workflow APIs Procedures Error Handling ...background engines, PL/SQL procedures, workflow process APIs, Business Event System APIs, and error handling. It also covers abstract data types used by the Business Event System, event data generate functions, queue handlers, and subscription rule functions, and the error-handling features of workflow processes. Learn To: Identify features of the Workflow Engine. Identify features  more...

Oracle Workflow 11i10 Configuring Oracle Workflow Components ...ctory service. Identify key concepts related to running background engines. Identify guidelines for configuring the Business Event System. Identify options to schedule agent listeners and propagation. Identify the optional tasks that you can perform while setting up Oracle Workflow. Unit 2: Service Components Identify features of service components. Identify options that  more...

Frontpage 2000 Expert User ...rowsers. Guidelines for minimizing download time. Add a background image to a Web page. Add a background sound to a Web page. Position text and images absolutely on a Web page. Align text or an image within a table cell. Add a background color or image for an entire table or cell. Insert a table into a table. Create a custom formatting style for text and hyperlinks. Add a hover button  more...

Frontpage 2000 Expert User ...rowsers. Guidelines for minimizing download time. Add a background image to a Web page. Add a background sound to a Web page. Position text and images absolutely on a Web page. Align text or an image within a table cell. Add a background color or image for an entire table or cell. Insert a table into a table. Create a custom formatting style for text and hyperlinks. Add a hover button  more...

Visual C 6 0 Designing Implementing Distributed Applications - Part 2 ...ascading menu by using InstallShield. Change the default background color of the setup by using InstallShield. Build the medium to run a setup by using InstallShield. Unit 3: Maintaining and Supporting Applications Duration: 2 Hour(s) Identify the different types of maintenance for an application. Identify the types of load balancing. Implement static load balancing by using the  more...

Sales Skills The Fundamentals ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Describe and implement the six steps of the sales process. Identify reasons to collaborate with clients. Avoid basing your sales strategy on common sales myths. Determine your motivation for becoming a  more...

Sales Skills Prospecting Addressing Needs ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Describe and implement the six steps of the sales process. Avoid traditional sales styles. Understand people's decision-making practices. List five points to remember about people's decision-making  more...

Sales Skills Overcoming Obstacles ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Describe and implement the six steps of the sales process. Avoid basing your sales strategy on common sales myths. Identify a client's key issues. Differentiate between a benefit and a feature.  more...

Sales Skills Gaining Customer Commitment ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Correctly list the six basic steps of the sales process. Obtain a client's written consent to complete the sales process. Correctly list three actions you must complete before a client will commit to buying.  more...

Sales Skills Developing a Winning Strategy ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Correctly list the six basic steps of the sales process. Identify three selling strategies. Simulation Overview: In this simulation, you will meet with Jack Sullivan, Icon's Regional Vice President of Sales,  more...

Sales Skills Effectively Closing a Sale ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) List the six basic steps of the sales process. Identify what skill can help you close sales. List two steps you must complete before closing a sale. Simulation Overview: In this  more...

Principles of Marketing Fundamentals of Marketing ...Marketing Director, James and Carol will provide you with background information and recommendations, but you will need to make the final decision on developing the marketing mix. You will need to consider the elements that go into a marketing mix to make choices that help Icon reach its profit goals for each product. Unit 3: Market Identification (1 hour) Identify a  more...

Oracle 11i10 System Admin Workflow Applications Manager ...ry service. Identify key concepts related to setting up background engines. Identify steps for configuring the Business Event System. Identify options to schedule agent listeners and propagation. Identify the optional steps that you can perform while setting up Oracle Workflow. Unit 2: OAM Identify features of Oracle Applications Manager (OAM). Identify features of the Oracle  more...

Windows 2000 Professional Advanced User ...ware to a computer by using Control Panel. Customize the background of the desktop by using Control Panel. Customize screen savers for the desktop by using Control Panel. Change the appearance of the desktop items by using Control Panel. Add web content to the desktop by using Control Panel. Customize the desktop display settings by using Control Panel. Create a shortcut on the desktop by  more...

PowerPoint 2000 Expert User ...t. Format the lines in an organization chart. Color the background of an organization chart. Unit 3: Working with Tables Duration: 1 - 2 Hour(s) Create a slide containing a table. Add a table to a slide. Format the cells in a table. Format the borders of the cells in a table. Format the text in a cell. Insert a row and a column. Unit 4: Enhancing a Presentation  more...

Lotus Notes 6 New Features of IBM Lotus Notes 6 ...background knowledge of Lotus Notes 4 or 5 and it focuses on teaching the new features and enhancements to Lotus Notes in the new Version 6. It covers the new Lotus Notes 6 Interface, new features of Bookmarks and Messaging, as well as document and replication functionalities and enhancements. Lotus Notes Help has been greatly enhanced in this release so learners will find plenty to assist in  more...

Lotus Domino R5 System Admin Part 9 Managing a Notes Domino Env ...g AdminP. Create a user's mail file automatically in the background by using AdminP. Move a user's mail file from a specified server by using AdminP. Rename a specified server by using AdminP. Delete a specified server by using AdminP. Recertify a specified server ID by using AdminP. Create replicas of specified databases on specified servers by using AdminP. Move specified databases  more...

Oracle 11i 2 6 Implement Workflow Fundamentals Part 4 ...s of Oracle Workflow data purging. Identify features of background engines. Identify features of service components. Identify features of an agent listener. Identify features of notification mailers. Identify features of the notification mailer configuration wizard. Identify features of queue propagation schedules and agent activities. Unit 2: Utilities (1.75 hours)  more...

Oracle Database 10g Administration Workshop I Part 1 ...ry structures associated with an Oracle instance. Match background processes in Oracle with their functions. Identify uses of Database Control. Identify features of tools that enable you to interact with an Oracle database using SQL. Identify features of SQL*Plus and iSQL* Plus. Identify the uses of SQL statements. Identify features of a PL/SQL block. Identify features of APIs.  more...

Red Hat Linux Part 1 User Fundamentals ...course in the Linux Essentials series provides users with background knowledge about Linux and a solid introduction to typical user tasks using the CLI, KDE, and Gnome. These tasks include navigating GUI desktops, managing files and directories, and launching applications. The learner will also discover how to get help and print files in Linux. L earn To: Identify the main features of  more...

SCO SVR 5 --Part 1 Basic Administration ...ngineer, Database Administrator. Recommended prerequisite background: The Unix shell environment. Understand the multi-tasking, multi-user nature of the Unix environment. Identify the hardware/software and file structure used in Unix systems. Understand basic networking. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Installation and Startup Duration: 2 - 3 Hour(s)  more...

Self Development Motivating Yourself to Perform ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Identify the benefits of motivation. Use motivation to improve your performance. Achieve three goals to increase your motivation. Simulation Overview: In this simulation, you will be  more...

FrontPage XP Expert User ...tract of Hypertext Markup Language (HTML). • Add a background image to a Web page. • Modify a background image of a Web page. • Align text within a table. • Add a search form to a Web page. • Identify features of the Form Page Wizard used when creating custom forms. • Add a text box to a Web page. Audience The intended audience for this course  more...

FrontPage XP Expert User ...tract of Hypertext Markup Language (HTML). • Add a background image to a Web page. • Modify a background image of a Web page. • Align text within a table. • Add a search form to a Web page. • Identify features of the Form Page Wizard used when creating custom forms. • Add a text box to a Web page. Audience The intended audience for this course  more...

PowerPoint XP Expert User Course Overview This course builds on the skills acquired in the PowerPoint 2002 Proficient User course (74041), and enables the learner to master advanced skills in PowerPoint. The course covers presentation enhancements, using and inserting charts and tables, importing objects and making the final presentation as professional as possible. Learn To • Modify a Slide Master. •  more...

Self Development Increasing Your Assertiveness ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Identify three basic behavior styles. List four benefits of assertive behavior. Identify three factors that influence assertive communication. Simulation Overview: In this simulation,  more...

SAP R 3 Variant Configuration Master Data ...Organizers and employees from IT; Employees with relevant background knowledge who are interested in Variant Configuration from Purchasing, Materials Planning, and Controlling. Prerequisites for this course would include: SAP R/3 Fundamentals, Working with R/3, SAP R/3 SD Order Processing, and SAP R/3 PP Production Order Processing. Deployment Options CD-ROM Multi-Learner, Network CD-ROM,  more...

SAP R 3 Variant Configuration Config Scenario ...Organizers and employees from IT. Employees with relevant background knowledge who are interested in Variant Configuration from Purchasing, Materials Planning, and Controlling. The following courses provide the education and training which will ensure most productive study of this course: SAP R/3 3.0 Fundamentals (course 12749); Working with SAP R/3 (course 13033); SAP R/3 3.0: SD Order  more...

Organizational Skills Managing Information ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Understand how managing information benefits organizations. Recognize the sources of information overload. Know how managing information prevents information overload. Identify important goals when managing  more...

Organizational Skills Time Management ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Understand the importance of time management. Recognize the myths of time management. Differentiate between effective and efficient performance. Identify time control problems. Perform  more...

Creativity Innovation Thinking Creatively ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Understand the nature of creativity. Identify what types of creative individuals exist. Describe how much an individual's use of creativity changes. Understand that creative thinking is both a mental and  more...

Interpersonal Communication Listening Skills ...earning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Recognize why listening is important. Understand how listening is beneficial. Increase productivity by listening. Avoid common misconceptions about listening. Understand the  more...

Interpersonal Communication Effective Communication ...earning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Identify the seven elements of communication. Understand why effective communication is important. Manage the roles of communication. Know the steps of the communication process.  more...

Interpersonal Communication Telephone Skills ...earning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Understand the importance of telephone skills. Recognize how your telephone skills affect your company's image. Provide efficient customer service through good telephone skills. Incorporate positive personal  more...

Effective Presentations Planning a Presentation ...earning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) State the reason why effective presentations are important. Identify the six common types of presentations. List the steps in the process for planning a presentation. Simulation Overview:  more...

Effective Presentations Essentials of Persuasion ...earning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Describe the challenge of persuasion. Apply two guidelines for using persuasion ethically. Simulation Overview: In this simulation, you will meet with Greg Baldwin, one of Icon's Product Managers, to discuss  more...

Effective Presentations The Presentation Process ...earning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Describe how messages are successfully communicated. Apply steps for speaking extemporaneously. List the three steps in the presentation process. Simulation Overview: In this  more...

Organizational Communication The Fundamentals ...ional Communication: The Fundamentals gives the student a background in communication terms and organization basics. The program also gives the student guidelines for communicating effectively and motivating employees, as well as methods for overcoming barriers to organizational communication. By applying the provided guidelines, the student will be able to communicate effectively, recognize  more...

Call Center Inbound Customer Service ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Recognize the importance of call center service. Understand your role as a representative of your company. Know the benefits of satisfying customers. Identify the guidelines you should follow to provide  more...

Workplace Aggression Recognizing Aggressive Behavior ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Identify the behaviors that are considered workplace aggression. Fulfill your responsibility regarding workplace aggression. List the ways that workplace aggression can affect an organization. Recognize  more...

Workplace Aggression Defusing Aggressive Situations ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Identify when it is most important to address aggressive behavior. Name the personnel that can offer assistance when you are faced with aggressive employees. Understand why communication is important when addressing aggressive  more...

Workplace Aggression Taking a Proactive Approach ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Understand the importance of a proactive approach toward workplace aggression. Follow the three steps that enable you to take a proactive approach. Explain why customization is important when being proactive.  more...

Human Resource Law Equal Employment Opportunity Law ...rney specializing in EEOC compliance. She'll go over some background information and familiarize you with several EEO laws as well as the EEOC itself. Unit 2: EEO Claims (0.5 - 1 hour) Match the three grounds for discrimination claims against employers with their definitions. Identify the definition of bona fide occupational qualification.  more...

Decision Making Problem Solving Decision Making Fundamentals ... Devise objectives given the background information. Establish and compare options in a variety of situations. Address employee groupthink. Identify the best choice from various options. Achieve group consensus about important decisions. Audience This  more...

Decision Making Problem Solving Problem Solving Fundamentals ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Focus on problems appropriately. Understand the different ways problems can be handled. Avoid inadequate responses to a problem. Recognize how poor problem solving affects an organization.  more...

Leadership Development Delegation ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Understand the importance of delegation. Avoid common misconceptions about delegation. Recognize the difference between activity and productivity. Fulfill the roles of a delegator.  more...

Leadership Development Goal Setting ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Recognize the importance of goal setting. Understand the benefits of meeting goals. Make goals work. Translate goals into results. Set goals for more difficult projects.  more...

Leadership Development Leading the Way ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Identify the myths associated with leadership. Know the three components of leadership. Understand the rational and emotional aspects of leadership. Understand why a vision is important to providing  more...

Leadership Development Motivation ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Understand the importance of motivation. Identify the factors that can lead to low motivation. Recognize how increased motivation benefits employees and organizations. Demonstrate actions and attitudes that  more...

Employee Performance Managing Difficult People ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Identify a difficult person. Understand how a difficult person's behavior affects an organization. Differentiate between resolving conflict and managing a difficult person. Recognize your options when faced  more...

Employee Performance Providing Feedback ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Understand the benefits of providing feedback. Recognize the two forms of feedback. Give feedback with the appropriate focus. Simulation Overview: In this simulation, you will meet  more...

Employee Performance Resolving Conflict ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Understand why conflicts occur. Know the two kinds of conflict that can develop. Understand how conflict can benefit an organization. Differentiate between conflict resolution and conflict management.  more...

Essentials of Management Succeeding as a New Manager ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Understand the importance of your attitude when managing others. Differentiate between autocratic and democratic managing styles. Anticipate how employees will react to your new role as manager. Simulation  more...

Essentials of Management Creating a Positive Workplace ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) List the benefits that a positive workplace provides. Differentiate between positive and negative employee behaviors. List the three steps you can take to promote a positive workplace. Simulation Overview:  more...

Essentials of Management Maintaining a Productive Workplace ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Define productivity. List the four fundamental input-output relationships. Name the two main influences that can improve productivity. Simulation Overview: In this simulation, you will  more...

Conducting Meetings The Meeting Process ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Understand why meetings should be conducted. Learn the difference between formal and informal meetings. Recognize common misconceptions about meetings. Simulation Overview: In this  more...

Conducting Meetings Managing a Meeting ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Understand who can lead meetings. Recognize the different types of meeting leaders. Know the characteristics of an effective meeting leader. Simulation Overview: In this simulation,  more...

Conducting Meetings Effective Meeting Communication ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Understand what is meant by positive and negative climates. Know the characteristics of both positive and negative climates. Recognize how communication influences whether a climate is positive or negative.  more...

Change Management Managing Change ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Identify the different levels of change. Avoid common misconceptions about change. Recognize how change benefits an organization. Develop good traits of a change leader. Encourage  more...

Change Management Adapting to Change ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) List four truths about change. Identify three common misconceptions about change. Differentiate between change and transition. List the three phases of the transition process.  more...

Facilitation The Effective Facilitator ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Define facilitation. Differentiate between a meeting's content and its structure. List the benefits of using facilitators. Identify the types of assignments facilitators handle.  more...

Facilitation The Facilitation Process ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Define facilitation. Distinguish between a meeting's content and its structure. Distinguish between a team and a group. Identify two thought patterns that teams use to make decisions.  more...

Facilitation Facilitating Challenging Situations ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Identify the sources of team conflict. List the benefits of team conflict. Distinguish between a debate and an argument. Apply steps to foster healthy debates. Simulation Overview:  more...

PowerPoint 2003 Proficient User ...ing animations. Customize a slide background. Identify options for setting grids and guides. Identify options for rotating or flipping slide elements. Identify options for aligning or distributing slide elements. Add a design template to a slide master.  more...

Team Management High Performance Teams ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Identify the characteristics of teams. Differentiate between groups and teams. Develop the qualities of a good team leader. Recognize the lifecycle of a team. Simulation Overview:  more...

Six Sigma Six Sigma Essentials ...igma: Six Sigma Essentials you will learn the history and background of the Six Sigma quality initiative as well as some essential information on how it impacts on business processes. Putting Six Sigma in context, the course then goes on to look at some of the principal tools used in a Six Sigma project before examining strategies for preparing your organization for this new quality initiative.  more...

Team Participation Teamwork Fundamentals ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Understand how teams benefit organizations. Recognize the differences between traditional and self-directed work teams. Determine the optimal size of an effective team. Identify the main categories of teams.  more...

Team Participation Team Communication ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) State the reason open team communication is important. List two elements that determine appropriate team behavior. Identify the factors that cause breakdowns in team communication. Simulation Overview:  more...

Team Participation Resolving Conflict in Teams ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) List the three symptoms of conflict. Differentiate between the content and process of conflict. Describe why a lack of team conflict is unhealthy. Simulation Overview: In this  more...

Team Participation Decision Making in Teams ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) List the benefits of collective decision making. Explain divergent and convergent thinking. Apply the rules for making team decisions. Simulation Overview: In this simulation, you will  more...

Virtual Teams The Fundamentals ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Define virtual teams. Identify the elements that add complexity to virtual teams. Differentiate among the types of virtual teams. List the benefits of serving on a virtual team.  more...

Virtual Teams Communicating Effectively ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Define virtual teams. Identify the importance of open communication in a virtual team setting. Identify the importance of a virtual team's norms and roles. Distinguish between the two types of meanings words  more...

Virtual Teams Participating in Virtual Meetings ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Define a virtual team. Identify the types of meetings conducted in a virtual setting. Differentiate among the types of work completed by virtual team members. Simulation Overview: In  more...

Lotus Notes 6 New Features of IBM Lotus Notes 6 ...background knowledge of Lotus Notes 4 or 5 and it focuses on teaching the new features and enhancements to Lotus Notes in the new Version 6. It covers the new Lotus Notes 6 Interface, new features of Bookmarks and Messaging, as well as document and replication functionalities and enhancements. Lotus Notes Help has been greatly enhanced in this release so learners will find plenty to assist in  more...

Lotus Notes Domino R5 Development Part 1 Basic Concepts Course Overview This is the first course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify basic  more...

Oracle e-Business 11i System Admin Fundamentals 5 This is the fifth course of five that teaches 11i System Administrators the concepts and fundamentals of their role. Its area of coverage is Workflow. The first unit covers the key components of Oracle workflow. The second unit covers the management of Workflow processes and notifications. The third unit covers guidelines for using Workflow Manager and Oracle Alert. Learn To: Identify  more...

Self Development Balancing Your Personal Professional Life ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Identify the elements of a balanced life. Identify the negative effects of stress. Simulation Overview: In this simulation, you will be meeting with Louis Scott, one of Icon's Human Resources Assistants.  more...

SAP R 3 Service Management Master Data ...organizers and employees from IT. Employees with relevant background knowledge who are interested in Service Management. The following course provides the education and training which will ensure most productive study of course: SAP R/3 3.0 Fundamentals (course 12749) and SAP R/3 3.0: Working with R/3 3.0 (course 12272). Deployment Options Internet / Intranet, Download, LAN, Workstation  more...

SAP R 3 Service Management Scenarios ...Organizers and employees from IT. Employees with relevant background knowledge who are interested in Service Management. The following course provides the education and training which will ensure most productive study of course: SAP R/3 3.0 Fundamentals (course 12749) and Working with SAP R/3 (course 13033). Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation  more...

E-Business Technology Fundamentals Curriculum ... need to start e-business projects, but who do not have a background in e-business. Individuals who want to understand e-business (including the underlying technologies), designing building blocks, and products used to build solutions." No prerequisite knowledge of e-business technology is assumed. This curriculum is the prerequisite course for the WebSphere, Java, and XML curricula.  more...

E-Business Technology Fund Part 1 Architecture Building Blocks ... need to start e-business projects, but who do not have a background in e-business. Individuals who want to understand e-business (including the underlying technologies), designing building blocks, and products used to build solutions. No prerequisite knowledge of e-business technology is assumed. This course is the prerequisite course for the WebSphere, Java, and XML curricula.  more...

E-Business Technology Fund Part 2 e-Business Apps Technologies ... need to start e-business projects, but who do not have a background in e-business. Individuals who want to understand e-business (including the underlying technologies), designing building blocks, and products used to build solutions. No prerequisite knowledge of e-business technology is assumed. This course is the prerequisite course for the WebSphere, Java, and XML curricula.  more...

PhotoShop 7 Fundamentals ...ith their functions. a To identify foreground and background color editing options in Adobe Photoshop 7.0. a To match Adobe Photoshop 7.0 color ramp display options with their functions. a To identify features of the Layers palette in Adobe Photoshop 7.0. a To add a layer to an Adobe Photoshop 7.0 image. a To merge linked layers in an Adobe Photoshop 7.0  more...

E-Business Technology Fund Part 3 Java Security Web Services Framework ... need to start e-business projects, but who do not have a background in e-business. Individuals who want to understand e-business (including the underlying technologies), designing building blocks, and products used to build solutions. No prerequisite knowledge of e-business technology is assumed. This course is the prerequisite course for the WebSphere, Java, and XML curricula.  more...