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From Business Coach Philippines
Effective Collection Management and Strategies
The course contains very relevant and practical scenarios on collection of receivables and negotiation. It is designed to challenge the creativity and resourcefulness of collection specialists. It can be used to train new collectors and at the same time serve as a refresher course for the more experienced workers. This course is highly recommended for any company or individual involved in the
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Effective Collection Management and Strategies
The course contains very relevant and practical scenarios on collection of receivables and negotiation. It is designed to challenge the creativity and resourcefulness of collection specialists. It can be used to train new collectors and at the same time serve as a refresher course for the more experienced workers. This course is highly recommended for any company or individual involved in the
more...
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Vibration Analysis 1 - Double Credits
...s: best utilizing your time in the field
Recognizing bad data
Module 6
Fundamentals of Machinery Vibration
Key Concepts a Mass,
The concept of Stiffness
Mechanical Resonance
Conceptualizing Damping
Un-damped Free Vibration
Damped Free Vibration
Damped Force Vibration
Lateral Vibration Characteristics
Rigid - Body Vibrations
more...
Vibration Analysis 1 - Double Credits
...s: best utilizing your time in the field
Recognizing bad data
Module 6
Fundamentals of Machinery Vibration
Key Concepts a Mass,
The concept of Stiffness
Mechanical Resonance
Conceptualizing Damping
Un-damped Free Vibration
Damped Free Vibration
Damped Force Vibration
Lateral Vibration Characteristics
Rigid - Body Vibrations
more...
Financial Accounting and Management Accounting


...
* Supplement: Bookkeeping entries for:
* Bad and doubtful debts:
* And prepayments
* Test your understanding
Module 10: Liabilities due within one year
Learning outcomes
- Introduction
- Definitions
- Recognition
- Users' needs for information
- Information provided in the financial statements
- Measurement and recording
- Accruals and
more...
From Lorman Education Services
Insurance Bad Faith Claims
...bad faith claims - what you don't know could hurt you. /strong
Insurance law is constantly changing, and you need to stay informed on the recent developments. Attend this seminar and gain knowledge from experts in insurance law that will facilitate your understanding of bad faith litigation and the constantly changing trends.
If you are an attorney, in-house counsel or representative for an
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Insurance Bad Faith Claims
What to Do When Construction Projects Go Bad
...lien and bond claim procedures
- Find out how projects go bad - and how to prevent this from happening to you
- Protect yourself against liability and damages by saving critical documents
- Discover what you must know about insurance types and requirements
Learning Objectives
- You will be able to define construction insurance.
- You will be able to describe how to manage and document a claim
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Collection Law: The Good, the Bad and the Profitable
Benefits strong Discover how to navigate the minefields of collection law with ease. /strong
Join us for this innovative seminar and get up to speed on important collection practices. Understand the intricacies of a typical collection case. Get a handle on complicated issues surrounding judgment collection procedures. Avoid problems down the road by protecting yourself and your company - find
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Employee Handbooks: Keeping Your Policies Up To Date
...will interact with litigators who have seen the good, the bad and the ugly of hundreds of employee handbooks once they are implemented and put to the test in court.
Benefits for You
- Learn the nature of at-will employment - what does it all mean?
- Make sure your handbook includes provisions regarding protected leaves and time off
- Avoid legal pitfalls and serious mistakes by brushing up on
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Collection Law: The Good, the Bad and the Profitable
What you don't know can hurt you - stay updated on collection law.
Attend this enlightening seminar and stay abreast of the latest issues relating to collection law in Saskatchewan. You'll gain a clear understanding of the legal process in getting from debt to judgment. Our seasoned professionals will provide practical answers to help you succeed - no matter what challenges arise. Don't miss this
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What to Do When Construction Projects Go Bad
Stop construction project nightmares in their tracks - get on the right track from the start.
Attend this seminar and make sure your next project is free of claims and disputes - and learn how to effectively handle these problems when things go wrong. Regardless of how well-planned your construction project is, unexpected circumstances can impede your success and potentially cost you far more in
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Real Estate Development From Beginning to End
...bad - learn them from the experts.
Developing real estate is tough - its even tougher in a down economy. Learn what others are doing to maneuver through and succeed in these challenging times.
Each link in the complex and multifaceted real estate development process affects the success of the project. Do you have every angle covered? This seminar provides the perfect opportunity to get
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Auto Claims and Trials: Winning, Defending and Understanding Coverage
Staying current on auto insurance law is crucial - and can make or brake your case.
On August 31, 1869, Mary Ward of County Offaly, Ireland, fell under the wheel of her cousin's experimental steam vehicle and into history as the first documented person ever to be injured in a motor vehicle accident. Today in the United States, Mrs. Ward would be only one of an average of 42,000 automobile
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Legal Issues in Construction Disputes-Three Key Questions
Legal Issues in Construction Disputes - Over the last 20 years, the construction industry has changed significantly. Different delivery systems have developed making less relevant the traditional design-bid-build structure upon which most construction disputes have been decided. There has also been a substantial effort to use damage waivers and liability limits as a means of controlling runaway
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Top 9 Issues in Insurance Coverage
...e practical answers to your most pressing questions about bad faith. You ll get an inside look at how to respond to confusing issues surrounding assignment of insurance policies and coverage of environmental claims.
Take advantage of this opportunity to make sure you stay current and stay out of trouble. You ll hear proven techniques for getting results and getting ahead.
Benefits for You
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From Wintrac Inc.
How to Improve your Project Success Rate
...s or even fail outright, leaving us with investments gone bad. Especially in these troubled economic times there is no room for this kind of financial loss. What can we do to ensure that our project investment pays off?
The Solution
First the good news: it is absolutely true that project success can be the norm in your organization. Even better, the means for doing this is available to
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Design and Implementation of the Next Generation PMO
...on for either working very very well, or ending in a very bad way. You're not sure you want to take the risk. Is there anything you can do to ensure that your PMO will be one of the good ones?
The Solution
The Project Management Office can be one of the most important investments that your organization has ever made. An effective PMO can generate an 80% ROI, reduce project cycle time by
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Interactive Interviewing
When your job demands that you split your concentration between inputting information accurately into a computer while interacting with a real, live person who deserves your full attention, what do you do? This program shows you how to build rapport and put clients at ease, keep the client engaged as you input information into the computer, deliver bad news in a way that minimizes negative
more...
From Alan Mars
Singing Lessons & Alexander Technique. London Brighton & Hove BN
... addition to being restful for the spine and soothing for bad backs it is also a great stress alleviator. Not to mention being a great position from which to do some of your vocal exercises.
N. B. I am not a pianist and do not provide piano accompaniment for songs.
Who do I teach?
Anyone who wants to free their voice. I have taught everyone from the so-called 'tone-deaf' to principal
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Singing Lessons & Vocal Confidence Voice Coaching. Brighton & Hove,East Sussex BN3 (NLP & Alexander Technique)

... addition to being restful for the spine and soothing for bad backs it is also a great stress alleviator. Not to mention being a great position from which to do some of your vocal exercises.
N. B. I am not a pianist and do not provide piano accompaniment for songs. I do play Celtic harp and can provide a basic accompaniment for folk songs, pop, ballads etc. I also have good microphones and
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Voice Care
...nder Technique is well known as a method for dealing with bad backs and the stresses and pains of modern life. It is also an extremely effective method for dealing with voice and breathing problems.
F. M. Alexander was an actor who experienced voice and breathing problems on stage. Following a seven year period of self-observation he returned to the stage free of vocal difficulties. When he
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Voice problems? Sore throat? Hoarseness? VOICE CARE & ALEXANDER TECHNIQUE for TEACHERS. Teachers voice care London, Sussex & UK
...ling with the aches and strains of modern life - posture, bad backs, stress management etc. F. M. Alexander was, in fact, an actor who experienced voice and breathing problems on stage. He returned to the stage free of vocal difficulties following a seven year period of self-observation. When he first started teaching he dealt exclusively with singers and actors. Only later on did he realise
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Voice problems? Sore throat? Hoarseness? Stress & strain? VOICE CARE & ALEXANDER TECHNIQUE for TEACHERS. London, Sussex & UK
...ling with the aches and strains of modern life - posture, bad backs, stress management etc. F. M. Alexander was, in fact, an actor who experienced voice and breathing problems on stage. He returned to the stage free of vocal difficulties following a seven year period of self-observation. When he first started teaching he dealt exclusively with singers and actors. Only later on did he realise
more...
From Contacts Plus
Foundation of Customer Service Program
...ervice, value of customer service, reasons and impacts of bad service, dimensions of quality customer service, quality service measures.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Identify who the Customer is?
Understand Customer Service definition.
Understand what our client's expectations from us.
Understand
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From H2 Training & Consultancy Ltd
Interviewing Skills


...uences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with essential skills to help ensure that the best possible outcomes are achieved using best practice processes. It will give participants the opportunity to identify and
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Managing Poor Performance


...accord. Allowing poor performance to continue is not only bad news for person themselves, it also affects the credibility of the manager, and the organisation as a whole.
This course will equip front-line managers with the skills and knowledge to deal confidently and professionally with poor performers. It will show delegates how to use appropriate formal and informal processes of support,
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From Primer Business Solutions Inc.
Business Skills Business Writing





...a huge impact on a business and it's performance. Good or Bad. It can create an atmosphere potential customers can feel comfortable in, or it can have quite the opposite impact!
Effective Business Writing will increase the clarity, impact, and overall professionalism of your emails, letters, memos, and reports. Participants will learn targetted wording, strategies for clear, positive, and
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From JCS Computer
Quickbooks Intermediate Training Class - Brentwood Missouri 314-644-4100






...osits, and more
a Enter special transactions including bad debts, petty cash transactions
a Automatic bank transactions, and others
a Learn advanced reporting techniques and integration with Microsoft Excel
a Customize QuickBooks to your business
a Set up and use credit cards
a Set up and process payroll
a Prepare/ file your federal payroll tax returns
a Generate reports
more...
Quickbooks Enterprise Intermediate Training Class - Brentwood Missouri 314-644-4100






...osits, and more
a Enter special transactions including bad debts, petty cash transactions
a Automatic bank transactions, and others
a Learn advanced reporting techniques and integration with Microsoft Excel
a Customize QuickBooks to your business
a Set up and use credit cards
a Set up and process payroll
a Prepare/ file your federal payroll tax returns
a Generate reports
more...
Quickbooks Enterprise Intermediate Training Class - Southfield Michigan 248-540-4552






...osits, and more
a Enter special transactions including bad debts, petty cash transactions
a Automatic bank transactions, and others
a Learn advanced reporting techniques and integration with Microsoft Excel
a Customize QuickBooks to your business
a Set up and use credit cards
a Set up and process payroll
a Prepare/ file your federal payroll tax returns
a Generate reports
more...
Quickbooks Enterprise Intermediate Training Class Kansas City Kansas 800-475-1047






...osits, and more
a Enter special transactions including bad debts, petty cash transactions
a Automatic bank transactions, and others
a Learn advanced reporting techniques and integration with Microsoft Excel
a Customize QuickBooks to your business
a Set up and use credit cards
a Set up and process payroll
a Prepare/ file your federal payroll tax returns
a Generate reports
more...
Quickbooks Enterprise Intermediate Training Class - Arlington Heights Illinois 847-364-0835






...osits, and more
a Enter special transactions including bad debts, petty cash transactions
a Automatic bank transactions, and others
a Learn advanced reporting techniques and integration with Microsoft Excel
a Customize QuickBooks to your business
a Set up and use credit cards
a Set up and process payroll
a Prepare/ file your federal payroll tax returns
a Generate reports
more...
Quickbooks Enterprise Intermediate Training Class - Holiday Florida 800-475-1047






...osits, and more
a Enter special transactions including bad debts, petty cash transactions
a Automatic bank transactions, and others
a Learn advanced reporting techniques and integration with Microsoft Excel
a Customize QuickBooks to your business
a Set up and use credit cards
a Set up and process payroll
a Prepare/ file your federal payroll tax returns
a Generate reports
more...
Quickbooks Intermediate Training Class Kansas City Kansas 800-475-1047






...osits, and more
a Enter special transactions including bad debts, petty cash transactions
a Automatic bank transactions, and others
a Learn advanced reporting techniques and integration with Microsoft Excel
a Customize QuickBooks to your business
a Set up and use credit cards
a Set up and process payroll
a Prepare/ file your federal payroll tax returns
a Generate reports
more...
Quickbooks Intermediate Training Class - Arlington Heights Illinois 847-364-0835






...osits, and more
a Enter special transactions including bad debts, petty cash transactions
a Automatic bank transactions, and others
a Learn advanced reporting techniques and integration with Microsoft Excel
a Customize QuickBooks to your business
a Set up and use credit cards
a Set up and process payroll
a Prepare/ file your federal payroll tax returns
a Generate reports
more...
Quickbooks Intermediate Training Class - Holiday Florida 800-475-1047






...osits, and more
a Enter special transactions including bad debts, petty cash transactions
a Automatic bank transactions, and others
a Learn advanced reporting techniques and integration with Microsoft Excel
a Customize QuickBooks to your business
a Set up and use credit cards
a Set up and process payroll
a Prepare/ file your federal payroll tax returns
a Generate reports
more...
Quickbooks Intermediate Training Class - Southfield Michigan 248-540-4552






...osits, and more
a Enter special transactions including bad debts, petty cash transactions
a Automatic bank transactions, and others
a Learn advanced reporting techniques and integration with Microsoft Excel
a Customize QuickBooks to your business
a Set up and use credit cards
a Set up and process payroll
a Prepare/ file your federal payroll tax returns
a Generate reports
more...
From Resources Unlimited
Power of Perception

...d see what happens if it is good, we keep going; if it is bad, we stop and clean up the mess we have created. This strategy is better than doing nothing at all however, it is inefficient, and the pain or mistake rate is extremely high.
You can quickly learn the Power of Perception tools. One of the easiest way to use Power of Perception is to think of it as "software for the brain." Once
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DATT (Direct Attention Thinking Tools) Certification


...d see what happens if it is good, we keep going; if it is bad, we stop and clean up the mess we have created. This strategy is better than doing nothing at all however, it is inefficient, and the pain or mistake rate is extremely high.
You can quickly learn the DATT tools. One of the easiest way to use DATT is to think of it as "software for the brain." Once you have been trained and the
more...
From Web Worx Training
Keyword Research Training Course

...el your content around actual search queries. If you do a bad job at keyword research, nothing else will work optimally.
When you are building any type of online business comprehensive keyword research is required to make sure that the terms you focus on are profitable, popular and can make you money.
Unless you know how to effectively research and use your target keywords, you are not
more...
From Cosensa Learning & Development Ltd
Developing Confident Negotiation Skills
Course Objectives:
The ability to negotiate with skill and preparedness in a variety of different scenarios is an essential contributor to successful organisational performance. This one day programme introduces participants from all disciplines to the fundamental skills and techniques of negotiating, enabling them to become significantly more persuasive and influential by helping them develop
more...
From Mastery InSight Institute
Speaking Ingeniously


...king & Presenting
People don't make great decisions in bad states. They only make great decisions in great states.
As speakers, as persuaders-from-the-stage, we often aim to cause people to make positive decisions. We want to share a message, and hope people adopt it, learn from it, and take action accordingly.
Our audiences will NEVER respond to our messages if they remain
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From NobleProg - IT training courses
Oracle Database 11g Performance Tuning





...hases and Role of the Oracle Optimizer
* Identifying Bad SQL, Real Time SQL Monitoring
* TOP SQL Reports
* What Is an Execution Plan?
* Methods for Viewing Execution Plans and Uses of Execution Plans
* DBMS_XPLAN Package: Overview and EXPLAIN PLAN Command
* Reading an Execution Plan, Using the V$SQL_PLAN View and Querying the AWR
* SQL*Plus AUTOTRACE and SQL
more...
From Last Minute Training
No Pressure Prospecting - What it's all about.
August 23. Prospects lie to "salespeople", but that doesn't mean they are bad people. In fact, most people feel it's okay to lie to get rid of a "salesperson". Do you sound too much like a "salesperson" or a "telemarketer" when you call a prospect? Consider whether you always tell the truth to a salesperson. Our first impulse is to be wary of a salesperson, so why would we be surprised when our
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No Pressure Prospecting ~ Sales prospecting seminar in Toronto

...ects lie to "salespeople", but that doesn't mean they are bad people. In fact, most people feel it's okay to lie to get rid of a "salesperson". Do you sound too much like a "salesperson" or a "telemarketer" when you call a prospect? Consider whether you always tell the truth to a salesperson. Our first impulse is to be wary of a salesperson, so why would we be surprised when our prospects
more...
Coping With Stress Home and Work
Are you looking to find balance and greater satisfaction in both your personal and professional lives? Are you feeling the pressure that today's fast paced, ever-changing environment is putting on you? This workshop explores coping and stress in four key life areas: Personal, Work, Couple and Family. High performance no longer means putting work ahead of everything else. Stress is neither good or
more...
No Pressure Prospecting Sales prospecting seminar in Toronto
...ects lie to "salespeople", but that doesn't mean they are bad people. In fact, most people feel it's okay to lie to get rid of a "salesperson". Do you sound too much like a "salesperson" or a "telemarketer" when you call a prospect? Consider whether you always tell the truth to a salesperson. Our first impulse is to be wary of a salesperson, so why would we be surprised when our prospects
more...
From Benjamin Bonetti Ltd
Law of attraction - The Truth
...which is good into your life by dwelling on that which is bad. . . like attracts like!
So, by staying focused on a subject of your choosing, rather than allowing your mind to move from subject to subject, your power of attraction regarding that subject increases. The energy of your thoughts consolidates and intensifies, rather than being scattered and weak. The Law of Attraction says that
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Why Weight - Weight Loss Program
...is education.
Only when you have learnt what is good and bad and why certain approaches work and dona t work can you start to adapt your life so that you can be the person you want to be. No longer are you going to put your body into starvation mode by cutting food portions or meals altogether, because as we know, this will only lead to fat storing.
We dona t want to offer you a
more...
From HOT Engineering
Integrated Petrophysics for Reservoir Characterisation
This course will teach you how to evaluate reservoirs and quickly identify flawed results. Robust, minimum error reserves are achieved by a logical, systematic integration of all relevant data. Interpretation is cost-effective compared with data acquisition or development mistakes and essential for the complex reservoirs and marginal fields being re-evaluated today. Systematic Integration can
more...
From Treeline Training, Inc.
Managing Stress
Explore strategies for managing stress and minimizing its effects. This program provides a look at the stress cycle and discusses how to intervene at each step in the cycle. It looks at how to achieve balance and gain renewed energy and enthusiasm.
Course Objectives : Successful completion of this course will increase your knowledge of and ability to:
Identify the major stressors in your
more...
Office Politics
Office politics often stirs up negative images and memories of bad experiences. Learn about negative tactics and the positive side of office politics. Discover how to use office politics to your advantage while being true-to-yourself.
more...
Interactive Interviewing Skills
When your job demands that you split your concentration between inputting information accurately into a computer while interacting with a real, live person who deserves your full attention, what do you do? This program shows you how to build rapport and put clients at ease, keep the client engaged as you input information into the computer, deliver bad news in a way that minimizes negative
more...
From DW Associates Pte Ltd
Resilience Entrepreneurship



...bad failures don't give seminars. Wouldn't that be valuable? If you meet a guy who has messed up his life for thirty years, you've just got to say, "Dave, if I bring my journal and promise to take good notes, would you spend half a day with me?
Seminar Introduction
====================
To make this Journey of Entrepreneurship successfully, we will have to become leaders. This seminar
more...
From Morris Interactive
Minute Taking Made Easy
...nd simply copy what was done beforea even if it was done badly. Dona t allow a bad example to sabotage your career.
In group discussion, with activities, we will discuss:
* What minutes should containa and what they shouldna t
* Your role as a minute taker, including legal responsibilities
* The importance of accurate minutes
* How to avoid writing a Bob
more...
From PCC (Psychology of Culture Change) LLP
Executive Coaching and Mentoring



PCC provide support for Executives who require professional, mature experts in all matters related to change; Our seasoned team can support individuals at both a personal development and professional level.
In our experience we have found the most valuable service offered to senior managers and execs is an ear to listen and a compassionate yet educated, experienced and structured opinion for
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From Pearlcatchers Ltd
Dealing Positively with Conflict



...n more about curing conflict .
Conflict is not always a bad thing but can become problematic if it gets out of hand. Managing conflict costs organisations on average 450 management days per year not to mention the stress and distress of those involved.
There are many courses that attempt to help individuals to deal with the conflict when it arises, however this is often too late. The
more...
From Act Training
Sage 50 Accounts Level 2
Intermediate level one day hands-on instructor led course on Sage 50 Accounts. Topics include: Fixed Assets & Depreciation, Delivery Addresses, Entering Purchase Orders, Purchase Order Skeletons, Processing Purchase Orders, Product Records & Purchase Orders, BOMs & Product Transfers, Product Pricing Options, Entering Sales Orders,
Recurring Sales Order Skeletons, Processing Sales Orders, More
more...
From CP Training Consortium
Practical Materials Handling Operations
Lift Management and hands-on practical forklift truck operations training for front line supervisors.
Materials Handling Operations are generally responsible for more fatalities, injuries and incidents that any other industrial activity, except perhaps for road traffic accidents. Bad handling can cost millions through damage and waste.
more...
From Youth Change
Portland Oregon Breakthrough Strategies to Teach and Counsel Troubled Youth Workshop







...uancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample interventions, and free monthly Problem Student Problem-Solver magazine available at our web site, youthchg. com, or via email (dwells@youthchg. com), or call toll-free to 1-800-545-5736. Work-study financial aid available for all classes. Call
more...
2012 Seattle WA Breakthrough Strategies to Teach and Counsel Troubled Youth



...uancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample interventions, and free monthly Problem Student Problem-Solver magazine available at our web site, youthchg. com, or via email (dwells@youthchg. com), or call toll-free to 1-800-545-5736. Work-study financial aid available for all classes. Call
more...
From PTR Training
Communication Skills Manager
As a leader, your communication skills are your most important asset. This skill-packed program will help you better communicate with your employees, respond to conflict, handle difficult situations, and build professional relationships. Learn interpersonal skills to help you conquer office politics, develop rapport, and defuse bad situations. Increase cooperation, enthusiasm, personal
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Interpersonal Business Communication
This course builds a foundation of relationship skills to help you communicate, respond to conflict, handle difficult situations, and relate to customers and coworkers. You will earn interpersonal skills to help develop professional rapport and defuse bad situations. You will increase cooperation, enthusiasm, personal productivity, and most importantly, job satisfaction.
more...
From Youth Change
Kansas City, MO - Breakthrough Strategies to Teach and Counsel Troubled Youth
April 23 - 24, 2009
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
Seattle, WA - Breakthrough Strategies to Teach and Counsel Troubled Youth
May 8-9, 2009:
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and more.
more...
Portland, OR - Breakthrough Strategies to Teach and Counsel Troubled Youth
October 8-9, 2009:
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
Seattle WA - Breakthrough Strategies to Teach and Counsel Troubled Youth
...uancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample interventions, and free monthly Problem Student Problem-Solver magazine available at our web site, youthchg. com, or via email (dwells@youthchg. com), or call toll-free to 1-800-545-5736. Work-study financial aid available for all classes. Call
more...
Phoenix AZ - Breakthrough Strategies to Teach and Counsel Troubled Youth
...uancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample interventions, and free monthly Problem Student Problem-Solver magazine available at our web site, youthchg.com, or via email (dwells@youthchg.com), or call toll-free to 1-800-545-5736. Work-study financial aid available for all classes. Call for
more...
Seattle, WA - Breakthrough Strategies to Teach and Counsel Troubled Youth
...uancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample interventions, and free monthly Problem Student Problem-Solver magazine available at our web site, youthchg.com, or via email (dwells@youthchg.com), or call toll-free to 1-800-545-5736. Work-study financial aid available for all classes. Call
for
more...
Los Angeles - Breakthrough Strategies to Teach and Counsel Troubled Youth
April 17-18, 2008:
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
Los Angeles - Breakthrough Strategies to Teach and Counsel Troubled Youth
March 13-14, 2008
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth
...uancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours are available.
Free sample interventions, and free monthly Problem Student Problem-Solver magazine available at our web site, youthchg.com, or via email (dwells@youthchg.com), or call toll-free to 1-800-545-5736. Work-study financial aid is available for all classes.
more...
Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth
...uancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours are available.
Free sample interventions, and free monthly Problem Student Problem-Solver magazine available at our web site, youthchg.com, or via email (dwells@youthchg.com), or call toll-free to 1-800-545-5736. Work-study financial aid is available for all classes.
more...
The Problem Student Problem-Solver Workshops











...ncy, dropping out, work refusal, violence,
delinquency, bad attitudes, depression and more. College credit and clock
hours available.
Free sample interventions, and free monthly Problem Student Problem-Solver
magazine available at our web site, http://www.youthchg.com, or via email
(dwells youthchg.com), or call toll-free to 1-800-545-5736. Work-study
financial aid available for all
more...
Conduct Disorders-- What You Need to Know





Discover the truth about working with conduct disorders and other extremely misbehaved youth. You will finally know the secret to managing these most unmanageable youngsters
more...
From Manufacturing Executive Institute
Project Management Fundamentals
...stakeholder communications requirements
-How to deliver bad news
-"Killersa of stakeholder trust
-"Enhancersa of stakeholder trust
a Project Operational Phase 16: Execute Project Tasks
-How to clearly present a project task
-The beed for Project Manager attention to detail
-Using daily a Benefits & Concernsa sessions
a Project Operational Phase 17: Measure
more...
From OST Global Solutions, Inc
Proposal Speed-Writing Workshop Writing Better Proposal Sections in Half the Time
Get a winning proposal done, fast. Create compliant proposal section outlines with the most compelling structure and flow. Implement the right writing processes and effective planning techniques. You will learn good vs. bad proposal language, persuasion science, editing automation, ways to overcome writera s block, techniques and tools that transform even the most reluctant non-professional
more...
Government Proposal Writing Workshop Writing Better Sections in Half the Time


2-day classroom training on April 26-27, 2011 in North Bethesda, MD
In this 2-day course, you will learn and practice speed-writing techniques to produce compliant and compelling federal and commercial proposals in half the time. This frees up your schedule and resources for brainstorming on a solution and polishing your proposal to raise your win probability. It will help you stress less, and
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From Manufacturing Executive Institute
THREE Techniques to Reduce Days-Sales-Outstanding DSO by MORE THAN 15 in LESS THAN 100 Days
Days-Sales-Outstanding (DSO) defines the number of days a company takes to collect revenue after a sale is made. A low DSO indicates the company collects its money fast. But a low DSO can also indicate other important conditions. For example, when a companya s DSO is significantly less than peer companies, it usually suggests the company has a different front-end business model than
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From HR Anexi Pvt Ltd
Competency Based Interview Training- Behavior Event Interviews
Competency Based Interviewing also known as Behavior Event Interviewing (BEI) is the most advanced interview technique used globally to select the Right-Fit Candidates, as part of the Selection Process.
Competency-based (or behavioral) interviews are based on the premise that past behavior is the best predictor of future behavior. Interviewers seek to obtain information about candidates past
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From Human Resources Services
G K Lim's "Getting The Message Across"
...levels. In other words, you cannot sleep well at night.
Bad or ineffective communication, breakdown of communication, miscommunication, whatever you call it, is the main cause of lower productivity.
The first order of the day, if you want to see an increase in productivity and a decrease in wastage, is to ensure that your personnel have the right attitude towards effective communication and
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From The Executive Protection Training Institute
Ground Fighting Survival Tactics for Police Security

...liferation of MMA style of fighting being employed by the bad guys it is now critical for all officers to not only know but also to be skilled in Ground Fighting Survival Techniques.
That is Why The Executive Protection Training Institute is very proud to announce that it has associated itself with the
legendary "Sal Bartolo Jr."
Mr. Bartolo, known not only for having won fourteen
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From Lady Indigo Ltd
Essential Stress Management
How can we not be stressed when all wea ve been hearing around us in the last year is credit crunch, recession, job security, redundancies, etc? Even if it doesna t affect us directly in many cases it affects our families, friends, neighbours or colleagues.
Everyone react differently to stress. Some may experience panic attacks, insomnia, headaches, aggression while others may get
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From The Training Experts Ltd
Press Publicity
...of media to maximise their opportunities, whilst avoiding bad press.
Target Group
This workshop is aimed ay anyone who is involved in giving interviews regularly, or who works within PR and may come into contact with The Press & Media within their working role.
Objectives
By the end of this workshop, delegates will be able to;
Effectively plan & prepare for an interview
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From TrainSmart, Inc.
Organizational Skills Using A 5 Step System
This workshop supplies participants with the tools and skills to create and maintain exceptional, organized and prioritized work. Participants will closely examine how they currently function and learn ways to improve their work habits. They will learn to stop wasting time and take control of their projects even when overwhelming stress threatens their effectiveness.
The Problem
* Can you
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From Accelerated Sales Training, Inc.
The Secrets of Cold Calling Success System Sales Training and Telesales Training



...rall the cold call effectiveness is pathetic.
It is a bad situation but it really doesn't have to be like this. People that have taken our live Cold Calling System for Sales Success Live Cold Call Sales Training Workshops have had breakthroughs in all of the above issues. After taking our sales training workshops the participants report the following results:
They are easily able to
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From i Training Expert
Intensive Public Speaking and Presentation Skills
...ll, that you can learn good speaking habits and eliminate bad ones within only 5 days, using optimal brain-training and behavioral shaping methods. And I promise: ABSOLUTELY no buzzers, or shock-treatments! No hot coals to walk over.
And DEFINITELY no flying you 1000 miles away, dropping you off without any money, and telling you to use your skills to get back to the training within 24
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From Professional Education Strategies Group, Inc
Use Case Boot Camp
... with detailed exercises, sample use cases (both good and bad), interactive workshops, checklists and guidelines that provide the basics of modeling and writing effective use cases. Participants also gain more advanced techniques to successfully employing use cases to define better requirements.
What You Will Learn
Proven use case best practices
How to avoid the common use case
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From Adventure Zone
Communication Skills
This OBT module uses adventure activities to highlight the various aspects of communications within a team which lead to conflicts or bottlenecks. These communications could be vertical or lateral. This program ensures that the participants are aware of the the causes and effects of good and bad communication skills.
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From PrioritySky Sdn Bhd
NLP Basic Practitioner Certifications





...e take charge of the choices we make. Whether its good or bad, it is completely up to us.
Welcome to the world of NLP. The question of the blue pill or the red pill. Let us forget about the blue pill. If you are reading this part of the page, you obviously want a significant amount of change in your life.
Experiencing NLP is like taking "The Red Pill".NLP is designed to wake you up from
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From New Skilz Corporate Training (Shanghai)
Professional Email Skills Training
...g tentative vs decisive language structures
- Expressing bad news with appropriate language.
- Checking understanding and making arrangements.
- Achieving the right tone depending on the audience.
- Using written abbreviations in business emails.
- Developing good punctuation and spelling.
- Presentation of information in a structured format.
What will you learn?
- Email Writing
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From TQM School
Cost of Quality
COQ is a financial measure of the quality performance of an organisation.
It is essentially a measure of lack of quality & can also be termed as cost of bad quality.
An organizationa s main goal is to grow & maintain high quality goods/ services.
With a comprehensive understanding of the costs related to quality this goal can be achieved.
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From Next Levels Consulting
New Supervisor Training - Making the Transition from Buddy to Boss
...rove supervision skills.
Course Outlines
-Good Manager, Bad Manager: Which Do You Want to Be?
-Building Personal Credibility: Understanding Different Communication Styles
-Its Not What You Say: Rephrasing for Better Relationships
-Be SMART: Goal Setting for Peak Performance
-So, How Am I Doing?: Delivering Performance Feedback
-Difficult Personalities and Difficult Situations: Dealing
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Basic Sales Training Selling Fundamentals
...azing at the Crystal Ball: What Customers Want
-Avoiding Bad Visions: 10 Major Mistakes
-Ensuring a Bright Future: Finding New Clients
* All courses are delivered by Certified instructors (please contact us for more details about instructora s qualifications)
Target Audience: Salespeople
Pre-requisites: None
Schedule
Please contact us for an updated schedule
02-22875381 /
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From Knowledge Source Inc
Negotiation Skills for Project Managers
... balling, missing person, limited availability, good cop/ bad cop, etc.) to attack and trick the other party, collaborative negotiations focuses on problem-solving to confront the problem together to achieve a wise outcome for both parties. It takes knowledge and skill to be an effective collaborative negotiator. The results will speak for themselves!
In this course we will explore the
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From WinProTech Pvt. Ltd.
Soft Skills
... A curse
e. Flaming in Mailing
f. Info Delivery
g. Bad News
h. Listing in Emails
3. Summary
Office Etiquette s
a SWOT Analysis
a Simple Rules for Successful SWOT Analysis
a Etiquettes of Meeting & Greeting
a client interactions
a Telephone etiquette
a creating a good image at workplace
a Personal & Professional boundaries
a Body Language
a The importance
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From Alexandertechnik Zuerich - Daniel Harbach
Improve your posture, reduce tensions, refine your presence



After attending this course you know how to sit better in the office, in front of your computer.
Just buying a new chair or sitting ball does make sitting easier but it does not solve postural issues. This makes work for many people more tiring than it should be.
Thanks to the course, you will identify bad habits & how stress influences your posture. You can actively influence the way you
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From RPD UK Limited
Successful people management


An organisation is a social structure that brings people together to achieve a particular objective. People are complex and unpredictable, and a business tends to take on the characteristics of those that work within it. Managing people successfully can be achieved in the good times and the bad. This course is designed to improve people management skills. It is a practical insight into how
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From Aplacefortheheart.com
Heal Your Life Workshop February 2012

If you have been experiencing poor health, bad relationships, unfulfilling work or have ongoing feelings of sadness/ unhappiness...then this is for you! This two day intensive weekend workshop will bring about the change you need by Monday. Can it all change in just 2 days? YES, read testimonials on the website - www. aplacefortheheart. co. uk.
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From Wemmers Consulting Group, Inc
Manager People Skills Improvement
A program specifically designed for managers who have been promoted to manager without any people skills training. Specific personal skills assessments establish what is needed and then training modules are selected from our list. Skills training workshops are given every 5 weeks with conference call meetings and personal coaching in between. Specific improvement goals are set by each person with
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From Claybrook NLP
Practitioner Training NLP Time Line TherapyTM NLP Coaching Hypnosis
... Create Change in Yourself and Others
(Remove unwanted bad habits and limiting thoughts and feelings)
a How to Create Deep Rapport
(Open up lines of communication - with employees, customers, children)
a Master language & communication
(Communicate with everyone you meet, easily and effortlessly - and enjoy it!)
a Enhancing Your Sensory Acuity
(Know for sure if the other
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From i360 Staffing & Training Solutions Private Limited
Micromanagement - Good or Bad

You may wonder exactly why being a micromanager is bad for your business. Although it looks prudent to make sure that your staff is doing a good job, to pitch in and help with a project now and then. It seems to demonstrate a solid work ethic and set a good example for the team. What could be wrong with that?
Well, if youa re a manager, therea s a lot wrong with that.
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From Strategic Consulting Partners
Leading and Supporting Change
...nities, in our homes, in our churches. Often change has a bad rap. We are creatures of comfort and dona t mind things staying the same for a while so we can enjoy the good times, enjoy a rest, not have to think about it. Competitiveness Requires Improvement. We live in a competitive world. Commerce is now global and for us to succeed we must be able to compete with, better exceed, our
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From Thee Wellness Institute
Holistic Stress Management
Stress is linked to 75%+ of all our healthcare visits. This class will enlighten and enable you to understand the good, the bad, and the funny about stress. Most stress is "good" stress. Without it we'd seldom get anything worthwhile done, nor goals accomplished. Learn how to anticipate stress and channel it to make it work FOR you rather than against you.
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From Take Charge Sdn Bhd
NLP For Marketing And Sales Professionals

NLP or Neuro Linguistic Programming is about modelling; studying, understanding and transferring the skills of top performers in any field (Joseph Oa Connor & John Seymour, Training With NLP, Thorsons 1994). By using NLP, you will be able to enhance a regular sales or marketing activity into a focussed, energetic and strategic experience.
NLP is an advanced tool used by many successful
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From Megamind Consultants
STOP STRESS START LIVING
...ressful behaviors, thoughts and attitudes
v Bad time management as a cause of stress
v Managing relationships for a stress free life
v Relaxation Therapy
v The T-R-A-I-N formula
Duration: 1 day
Time: 10. 00 am. to 5. 00pm.
Stress management encompasses techniques intended to equip a person with effective coping
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From C IT ZEN Technologies
Compiler Writing in C



...o write good programs but also to make it harder to write bad ones. Catching errors during compilation saves testing. It also spares the greater cost of discovering the error later when it is harder to fix.
An important aspect of undertaking training in compiler writing is to understand the key theoretical concepts normally taught in such a course. It is this philosophy that is being explored
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From Advanced Engineering and Innovation Centre
VEHICLE DYNAMICS(Introduction to Vehicle Dynamic)
...of
explaining the difference between a a gooda and a bada
vehicle. For the ordinary customer, he depends on his
a feelingsa about good and bad cars but for automotive
engineers, they must have an objective measures to what is
good or bad vehicle. Vehicle dynamics is a must-study subject
for any company and/ or engineer wishing to indulge into
research and development in this
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VEHICLE DYNAMICS(Tire Mechanics)
...of
explaining the difference between a a gooda and a bada
vehicle. For the ordinary customer, he depends on his
a feelingsa about good and bad cars but for automotive
engineers, they must have an objective measures to what is
good or bad vehicle. Vehicle dynamics is a must-study subject
for any company and/ or engineer wishing to indulge into
research and development in this
more...
VEHICLE DYNAMICS(Fundamentals of Braking Systems Design and Analysis)
...of
explaining the difference between a a gooda and a bada
vehicle. For the ordinary customer, he depends on his
a feelingsa about good and bad cars but for automotive
engineers, they must have an objective measures to what is
good or bad vehicle. Vehicle dynamics is a must-study subject
for any company and/ or engineer wishing to indulge into
research and development in this
more...
Vehicle DynamicFundamentals of Vibration theory and measurements
...of
explaining the difference between a a gooda and a bada
vehicle. For the ordinary customer, he depends on his
a feelingsa about good and bad cars but for automotive
engineers, they must have an objective measures to what is
good or bad vehicle. Vehicle dynamics is a must-study subject
for any company and/ or engineer wishing to indulge into
research and development in this
more...
Vehicle DynamicRide and Handling
...of
explaining the difference between a a gooda and a bada
vehicle. For the ordinary customer, he depends on his
a feelingsa about good and bad cars but for automotive
engineers, they must have an objective measures to what is
good or bad vehicle. Vehicle dynamics is a must-study subject
for any company and/ or engineer wishing to indulge into
research and development in this
more...
Vehicle Dynamic Fundamentals of strain gages theory and Practice
...of
explaining the difference between a a gooda and a bada
vehicle. For the ordinary customer, he depends on his
a feelingsa about good and bad cars but for automotive
engineers, they must have an objective measures to what is
good or bad vehicle. Vehicle dynamics is a must-study subject
for any company and/ or engineer wishing to indulge into
research and development in this
more...
VEHICLE DYNAMICSFundamentals of braking systems design and analysis
...of
explaining the difference between a a gooda and a bada
vehicle. For the ordinary customer, he depends on his
a feelingsa about good and bad cars but for automotive
engineers, they must have an objective measures to what is
good or bad vehicle. Vehicle dynamics is a must-study subject
for any company and/ or engineer wishing to indulge into
research and development in this
more...
Vehicle Dynamic Fundamentals of suspension systems design and analysis
...of
explaining the difference between a a gooda and a bada
vehicle. For the ordinary customer, he depends on his
a feelingsa about good and bad cars but for automotive
engineers, they must have an objective measures to what is
good or bad vehicle. Vehicle dynamics is a must-study subject
for any company and/ or engineer wishing to indulge into
research and development in this
more...
From PioneeringFutures
NLP Practitioner Certification
PioneeringFutures are delighted to offer you an exciting and motivating empowerment course that will allow you to take charge of your professional development and drive your career performance.
Our NLP Practitioner Certification course is designed to provide you with all the tools & techniques for you to apply NLP with total confidence and competence.
Here is what you learn:
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From Purssion Limited
Customer Service Excellence
...program. Anyone of these people can give your customers a bad experience, and so every one of them should be trained to give your customers a good experience.
At the end of this program, participants will:
Ensure that every one who walks into your organization is pleased with the service they get. This will:
Energize your employees
Impress your customers
Enhance your
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From Pioneer Engineering
Vibration Analysis Training Cat II

Intermediate Vibration Analysis - ISO Cat II.
Students who successfully complete this course will be able to specify basic FFT parameters, establish initial alarm set points, and perform fundamental signature and phase analysis. This class is intended for maintenance technicians and engineers who want an intermediate course in vibration analysis.
Follows Category II Guidelines Established by
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From Tranquil Journey
Learning to love myself again
...& Moving On - Life brings us lots of experiences good and bad. Some times those memories, emotions or hurdles we set ourselves hold us back. We investigate and let go of exactly that.
Confidence - no more "ah buts," we look into and work on things that make us have low self esteem with techniques and common sense
Assertiveness - If only we knew it was this easy,
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From The Koenig Group
Negotiating Skills
...s
Using & Countering & Major Strategies
a Good guy/ bad guy
a Forbearance
a Fait accomplishment
a Bland withdrawal
a Last clear chance
a Reversal, feigning, setting limits
a Randomizing
a Association and disassociation
a Crossroads
a ...and many more
Making the Agreement Stick
a Make agreements in spite of competition
a The marks of a successful
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From The In-House Training Company
Brilliant customer service
...fference that makes a difference a examples of good and bad service situations
a The seven qualities that make customers feel SPECIAL
a Applying the SPECIAL qualities to your job
a Qualities of customer service and support 'superstars'
3 Telephone and email communication skills
a Gaining rapport and connecting with customers on the telephone a basic skills
a How to
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From Corporate Education Group
Troubleshooting and Optimizing Database Servers Using Microsoft SQL Server 2005
...e database-level reasons for poor query performance, like bad indexes and outdated index column statistics. Students are provided with samples from a Profiler trace or a listing of poorly performing queries and directed to investigate possible reasons.
Lessons
The Methodology of Optimizing a Query Environment The Query Performance Troubleshooting Process
Lab:
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From Petz Central
Dog Obedience Course



...ly end by the 12th/ 10th week latest. Public Holidays and bad weather and preplanned family holidays are exceptions.
Behavioural Consultation (House call)
FEE :$90. 00 per session 60 - 90 minutes.
OTHER TRAINING PROGRAMS
- Puppy Training (Without pain)
- Basic / Beginner's Obedience
- Intermediate Obedience
- Advanced Obedience
- Agility
- Trialer's Clinic
- Tricks
GROUP
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From Stephen Lloyd Training
Taking Minutes
This one-day workshop will help you to ensure that the minutes or notes you take at meetings are clear, accurate and professional.
It will provide you with essential skills for each stage of the process: understanding the meeting, working with the chair, preparing the agenda, developing listening techniques, recording the meeting, distilling key points, and structuring and writing up the
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From TGC Animation & Multimedia
Advanced Certification in Web Design Interactive Multimedia



... Slicing the templates
* Recognizing Good design vs. Bad Design
* Optimizing graphics and images for faster downloads
Module2. Core Web Design and Connectivity
* HTML/ DHTML & HTML Editor tools,
* Advanced Style Sheets (CSS) techniques,
* Creating DIV based tableless websites,
* Web 2. 0 & 3. 0 standards,
* Forms and validations,
* Java Script,
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From Petrophysics Pty Ltd
Integrated Petrophysics for Reservoir Characterisation
...r. By contrast stand-alone log analysis often results in bad economic decisions and bad personal reputations.
This course demonstrates through an experienced consultant how robust answers are achieved by the integration of diverse data. Basic economic questions are addressed head-on by a disciplined, logical process which optimizes the interpretation of Porosity, Permeability, Saturation,
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From Lean Sigma Management Institute
Kano Analysis


...lity along two dimensions in contrast to the linear "good-bad" "ok-not ok" dimension in existence all along. The two dimensions were: 1) the degree to which a product or service performs, & 2) the degree to which the user is satisfied. The correlation of quality on two axes further led to three unique definitions of quality, namely:
@ Must-be requirements of Customer( Basic quality)
@ One
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From Training Connection
Customer Service
...95 2 AMC Movie Tickets )
How often do you experience bad customer service? And how many people do you tell of your bad experience? It is a fact that poor customer service is costing businesses millions of dollars each year.
A well-trained, professional customer service representative is vital your company's good image and profitability. Without exceptional customer service, your
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From Motivational Training
Re-inventing Leadership

...
How to break the bad habits of a lifetime, and create new good habits.
Training style
The master class will feature many forum-based practical discussions, self-discovery sessions, group feedback and discussions on ‘real life’ issues.
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From Not So Basic Training & Consulting
Excellent Customer Service Training

...bad customer service, chances are he or she re-tells the story at least ten times. When that same person receives good customer service, chances are he or she tells only a few people. And in today s get-it-now-from-just-about-anywhere market, excellent customer service may be your only distinguishing feature.
This popular seminar provides quick, economical and effective training on how to
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From SalesSpeakerPro.com
How to Double your Business Appointments in Half the Time




...e outcomes can be measured in real dollars; the good, the bad and the ugly.
This sales skill training address will uncover the universal factors causing the negative outcome of low sales appointment activity and provide a step-by-step blueprint of how to achieve the necessary C-level business appointments to be routinely successful.
Within the Sales Skill Improvement Blueprint session
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From Entelechy, Inc.
Enhancing Customer Courtesy Skills


Enhancing Customer Courtesy Skills
Overview
Some skills help elevate your customer relationship to the next level; others are prerequisites — they re simply tickets into the big game! Acting in a professional, predictable, and respectful manner is not just good sense, it s a business requirement. However, bad habits are hard to break and even the best of us need a refresher from time
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From General Physics (UK) Ltd
Getting your message accross - the art of writing procedures

...cuments such as memos, procedures, reports, summaries and bad-news letters.
Procedure documents require writing that is especially clear, concise, and easily understood. For this reason this course focuses on a more technical approach to the three phases of the writing process: prewriting, drafting and revising.
The course is designed to provide several writing principles to help
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From Environmental Handling Systems Ltd
Display Screen Assessment
Public DSE / VDU Train the trainer 28th June 2006.
These courses take place at our training rooms, which are situated in Basingstoke. The centre is only a few minutes from the M3/A30 and only a short taxi or bus ride from Basingstoke main line train station. There is plenty of free parking available on site.
Display screen assessment training
The course entails training the delegate to
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From The Lausanne Training and Development Group
Exemplary Customer Service


...sion and Language Patterns with Customers
How to Deliver Bad News
How to Close the Loop for Ongoing Customer Satisfaction
Techniques for Adjusting to Different Styles
Abilities for Handling Different Customer Preferences and Practices
To manage Gaps in Understanding with Customers
Effective Telephone Skills emails
To Defuse Angry Customers Using Effective Listening and Other Techniques
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From Corporate Education Group
Gateway Leadership Certificate Program
...
Conflict is a fact of life. There is good conflict and bad conflict. The key is to understand when either is present and then manage each appropriately. This module specializes in teaching the student how to a) diagnose the root cause of conflict (organizational, interpersonal or intrapersonal), b) build a plan to manage the conflict to a constructive end, and c) then resolve the conflict
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From Proven Training Solutions
Overcoming Negativity in the Workplace
Identify and reduce the causes of negativity, distrust and poor morale at work. Handle complainers and whiners with more effective coaching and supervising techniques. Increase morale and motivation with improved management, people and business skills. Change bad attitudes and better deal with difficult people.
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From Kirk Miller & Associates, Inc.
Advanced Conflict Management


Unmanaged employee conflict is perhaps the largest reducible cost in organizations today. It is also probably the least acknowledged.
It is estimated that more than 65% of performance problems result from strained relationships between employees, not from deficits in individual employees' skill or motivation. Interdependent workplace relationships are a fertile soil from which conflict can
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From Jim McGuirk & Associates
Media Training

Media situations rank among the most challenging speaking assignments. They are fraught with pressure and risk. An ill-considered remark, bad preparation, faulty research or just a generally unconvincing response can turn instantly into "bad press.
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From Protectics Limited
V Tect - Dealing with Verbal Aggression
The one day V Tect course shows you how to deal with verbal aggression both on the telephone and 'Face to Face'. Learn about the main causes of aggression. Learn and practise techniques that prevent aggression and help you to deal with aggressive people.
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From Henderson Training
Pinpointing Facts
Pinpointing Facts
"Saying what you mean and meaning what you say"
When you think about it, clear communication is critical to the success of managers and employee alike. There is not a single management activity that is effective unless the manager clearly communicates. Can you imagine a manager trying to teach or delegate a task if he/she is not clear? What happens when a manager gives
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