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From Lorman Education Services
Insurance Bad Faith Claims
...ts strong Learn how to navigate through complex insurance bad faith claims - and prevent costly mistakes. /strong
Attend this seminar and you'll hear from a panel of experienced plaintiff and defense attorneys who have been involved in developing insurance bad faith law in Washington. You'll get insight on the legal principles governing these claims, as well as how these cases are analyzed,
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Insurance Bad Faith Claims
Collection Law: The Good, the Bad and the Profitable
What you don't know can hurt you - stay updated on collection law.
Attend this enlightening seminar and stay abreast of the latest issues relating to collection law in Saskatchewan. You'll gain a clear understanding of the legal process in getting from debt to judgment. Our seasoned professionals will provide practical answers to help you succeed - no matter what challenges arise. Don't miss this
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Payroll Compliance
...ts to you and your company - both in terms of dollars and bad publicity - of mistakes in classifying employees, calculating compensable working time and overtime, and administering employee leave are simply too high to trust to "business as usual."
In today's competitive environment, your ability to effectively, economically and lawfully manage your company's payroll and leaves is paramount.
more...
What to Do When Construction Projects Go Bad
Stop construction project nightmares in their tracks - get on the right track from the start.
Attend this seminar and make sure your next project is free of claims and disputes - and learn how to effectively handle these problems when things go wrong. Regardless of how well-planned your construction project is, unexpected circumstances can impede your success and potentially cost you far more in
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Real Estate Development From Beginning to End
...bad - learn them from the experts.
Developing real estate is tough - its even tougher in a down economy. Learn what others are doing to maneuver through and succeed in these challenging times.
Each link in the complex and multifaceted real estate development process affects the success of the project. Do you have every angle covered? This seminar provides the perfect opportunity to get
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Auto Claims and Trials: Winning, Defending and Understanding Coverage
Staying current on auto insurance law is crucial - and can make or brake your case.
On August 31, 1869, Mary Ward of County Offaly, Ireland, fell under the wheel of her cousin's experimental steam vehicle and into history as the first documented person ever to be injured in a motor vehicle accident. Today in the United States, Mrs. Ward would be only one of an average of 42,000 automobile
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Legal Issues in Construction Disputes-Three Key Questions
Legal Issues in Construction Disputes - Over the last 20 years, the construction industry has changed significantly. Different delivery systems have developed making less relevant the traditional design-bid-build structure upon which most construction disputes have been decided. There has also been a substantial effort to use damage waivers and liability limits as a means of controlling runaway
more...
Top 9 Issues in Insurance Coverage
...e practical answers to your most pressing questions about bad faith. You ll get an inside look at how to respond to confusing issues surrounding assignment of insurance policies and coverage of environmental claims.
Take advantage of this opportunity to make sure you stay current and stay out of trouble. You ll hear proven techniques for getting results and getting ahead.
Benefits for You
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From Alan Mars
Singing Lessons & Alexander Technique. London Brighton & Hove BN
... addition to being restful for the spine and soothing for bad backs it is also a great stress alleviator. Not to mention being a great position from which to do some of your vocal exercises.
N. B. I am not a pianist and do not provide piano accompaniment for songs.
Who do I teach?
Anyone who wants to free their voice. I have taught everyone from the so-called 'tone-deaf' to principal
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Singing Lessons & Vocal Confidence Voice Coaching. Brighton & Hove,East Sussex BN3 (NLP & Alexander Technique)

... addition to being restful for the spine and soothing for bad backs it is also a great stress alleviator. Not to mention being a great position from which to do some of your vocal exercises.
N. B. I am not a pianist and do not provide piano accompaniment for songs. I do play Celtic harp and can provide a basic accompaniment for folk songs, pop, ballads etc. I also have good microphones and
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Voice Care
...nder Technique is well known as a method for dealing with bad backs and the stresses and pains of modern life. It is also an extremely effective method for dealing with voice and breathing problems.
F. M. Alexander was an actor who experienced voice and breathing problems on stage. Following a seven year period of self-observation he returned to the stage free of vocal difficulties. When he
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Voice problems? Sore throat? Hoarseness? VOICE CARE & ALEXANDER TECHNIQUE for TEACHERS. Teachers voice care London, Sussex & UK
...ling with the aches and strains of modern life - posture, bad backs, stress management etc. F. M. Alexander was, in fact, an actor who experienced voice and breathing problems on stage. He returned to the stage free of vocal difficulties following a seven year period of self-observation. When he first started teaching he dealt exclusively with singers and actors. Only later on did he realise
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Voice problems? Sore throat? Hoarseness? Stress & strain? VOICE CARE & ALEXANDER TECHNIQUE for TEACHERS. London, Sussex & UK
...ling with the aches and strains of modern life - posture, bad backs, stress management etc. F. M. Alexander was, in fact, an actor who experienced voice and breathing problems on stage. He returned to the stage free of vocal difficulties following a seven year period of self-observation. When he first started teaching he dealt exclusively with singers and actors. Only later on did he realise
more...
From Contacts Plus
Foundation of Customer Service Program
...ervice, value of customer service, reasons and impacts of bad service, dimensions of quality customer service, quality service measures.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Identify who the Customer is?
Understand Customer Service definition.
Understand what our client's expectations from us.
Understand
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From H2 Training & Consultancy Ltd
Interviewing Skills


...uences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with essential skills to help ensure that the best possible outcomes are achieved using best practice processes. It will give participants the opportunity to identify and
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Managing Poor Performance


...accord. Allowing poor performance to continue is not only bad news for person themselves, it also affects the credibility of the manager, and the organisation as a whole.
This course will equip front-line managers with the skills and knowledge to deal confidently and professionally with poor performers. It will show delegates how to use appropriate formal and informal processes of support,
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From JCS Computer
Quickbooks Intermediate Training Class - Brentwood Missouri 314-644-4100






...osits, and more
a Enter special transactions including bad debts, petty cash transactions
a Automatic bank transactions, and others
a Learn advanced reporting techniques and integration with Microsoft Excel
a Customize QuickBooks to your business
a Set up and use credit cards
a Set up and process payroll
a Prepare/ file your federal payroll tax returns
a Generate reports
more...
Quickbooks Enterprise Intermediate Training Class - Brentwood Missouri 314-644-4100






...osits, and more
a Enter special transactions including bad debts, petty cash transactions
a Automatic bank transactions, and others
a Learn advanced reporting techniques and integration with Microsoft Excel
a Customize QuickBooks to your business
a Set up and use credit cards
a Set up and process payroll
a Prepare/ file your federal payroll tax returns
a Generate reports
more...
Quickbooks Enterprise Intermediate Training Class - Southfield Michigan 248-540-4552






...osits, and more
a Enter special transactions including bad debts, petty cash transactions
a Automatic bank transactions, and others
a Learn advanced reporting techniques and integration with Microsoft Excel
a Customize QuickBooks to your business
a Set up and use credit cards
a Set up and process payroll
a Prepare/ file your federal payroll tax returns
a Generate reports
more...
Quickbooks Enterprise Intermediate Training Class Kansas City Kansas 800-475-1047






...osits, and more
a Enter special transactions including bad debts, petty cash transactions
a Automatic bank transactions, and others
a Learn advanced reporting techniques and integration with Microsoft Excel
a Customize QuickBooks to your business
a Set up and use credit cards
a Set up and process payroll
a Prepare/ file your federal payroll tax returns
a Generate reports
more...
Quickbooks Enterprise Intermediate Training Class - Arlington Heights Illinois 847-364-0835






...osits, and more
a Enter special transactions including bad debts, petty cash transactions
a Automatic bank transactions, and others
a Learn advanced reporting techniques and integration with Microsoft Excel
a Customize QuickBooks to your business
a Set up and use credit cards
a Set up and process payroll
a Prepare/ file your federal payroll tax returns
a Generate reports
more...
Quickbooks Enterprise Intermediate Training Class - Holiday Florida 800-475-1047






...osits, and more
a Enter special transactions including bad debts, petty cash transactions
a Automatic bank transactions, and others
a Learn advanced reporting techniques and integration with Microsoft Excel
a Customize QuickBooks to your business
a Set up and use credit cards
a Set up and process payroll
a Prepare/ file your federal payroll tax returns
a Generate reports
more...
Quickbooks Intermediate Training Class Kansas City Kansas 800-475-1047






...osits, and more
a Enter special transactions including bad debts, petty cash transactions
a Automatic bank transactions, and others
a Learn advanced reporting techniques and integration with Microsoft Excel
a Customize QuickBooks to your business
a Set up and use credit cards
a Set up and process payroll
a Prepare/ file your federal payroll tax returns
a Generate reports
more...
Quickbooks Intermediate Training Class - Arlington Heights Illinois 847-364-0835






...osits, and more
a Enter special transactions including bad debts, petty cash transactions
a Automatic bank transactions, and others
a Learn advanced reporting techniques and integration with Microsoft Excel
a Customize QuickBooks to your business
a Set up and use credit cards
a Set up and process payroll
a Prepare/ file your federal payroll tax returns
a Generate reports
more...
Quickbooks Intermediate Training Class - Holiday Florida 800-475-1047






...osits, and more
a Enter special transactions including bad debts, petty cash transactions
a Automatic bank transactions, and others
a Learn advanced reporting techniques and integration with Microsoft Excel
a Customize QuickBooks to your business
a Set up and use credit cards
a Set up and process payroll
a Prepare/ file your federal payroll tax returns
a Generate reports
more...
Quickbooks Intermediate Training Class - Southfield Michigan 248-540-4552






...osits, and more
a Enter special transactions including bad debts, petty cash transactions
a Automatic bank transactions, and others
a Learn advanced reporting techniques and integration with Microsoft Excel
a Customize QuickBooks to your business
a Set up and use credit cards
a Set up and process payroll
a Prepare/ file your federal payroll tax returns
a Generate reports
more...
From Primer Business Solutions Inc.
Business Skills Business Writing





...a huge impact on a business and it's performance. Good or Bad. It can create an atmosphere potential customers can feel comfortable in, or it can have quite the opposite impact!
Effective Business Writing will increase the clarity, impact, and overall professionalism of your emails, letters, memos, and reports. Participants will learn targetted wording, strategies for clear, positive, and
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From Resources Unlimited
DATT (Direct Attention Thinking Tools)

...d see what happens if it is good, we keep going; if it is bad, we stop and clean up the mess we have created. This strategy is better than doing nothing at all however, it is inefficient, and the pain or mistake rate is extremely high.
You can quickly learn the DATT tools. One of the easiest way to use DATT is to think of it as "software for the brain." Once you have been trained and the
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DATT (Direct Attention Thinking Tools) Certification


...d see what happens if it is good, we keep going; if it is bad, we stop and clean up the mess we have created. This strategy is better than doing nothing at all however, it is inefficient, and the pain or mistake rate is extremely high.
You can quickly learn the DATT tools. One of the easiest way to use DATT is to think of it as "software for the brain." Once you have been trained and the
more...
From HOT Engineering
Integrated Petrophysics for Reservoir Characterisation
This course will teach you how to evaluate reservoirs and quickly identify flawed results. Robust, minimum error reserves are achieved by a logical, systematic integration of all relevant data. Interpretation is cost-effective compared with data acquisition or development mistakes and essential for the complex reservoirs and marginal fields being re-evaluated today. Systematic Integration can
more...
From Last Minute Training
Coping With Stress Work and Home
This workshop explores coping and stress in four key life areas: Personal, Work, Couple and Family. High performance no longer means putting work ahead of everything else. Stress is neither good or bad, it's a fact of life.
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No Pressure Prospecting Sales prospecting seminar in Toronto
...ects lie to "salespeople", but that doesn't mean they are bad people. In fact, most people feel it's okay to lie to get rid of a "salesperson". Do you sound too much like a "salesperson" or a "telemarketer" when you call a prospect? Consider whether you always tell the truth to a salesperson. Our first impulse is to be wary of a salesperson, so why would we be surprised when our prospects
more...
From DW Associates Pte Ltd
Resilience Entrepreneurship



...bad failures don't give seminars. Wouldn't that be valuable? If you meet a guy who has messed up his life for thirty years, you've just got to say, "Dave, if I bring my journal and promise to take good notes, would you spend half a day with me?
Seminar Introduction
====================
To make this Journey of Entrepreneurship successfully, we will have to become leaders. This seminar
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From Last Minute Training
No Pressure Prospecting ~ Sales prospecting seminar in Toronto

...ects lie to "salespeople", but that doesn't mean they are bad people. In fact, most people feel it's okay to lie to get rid of a "salesperson". Do you sound too much like a "salesperson" or a "telemarketer" when you call a prospect? Consider whether you always tell the truth to a salesperson. Our first impulse is to be wary of a salesperson, so why would we be surprised when our prospects
more...
Coping With Stress Home and Work
Are you looking to find balance and greater satisfaction in both your personal and professional lives? Are you feeling the pressure that today's fast paced, ever-changing environment is putting on you? This workshop explores coping and stress in four key life areas: Personal, Work, Couple and Family. High performance no longer means putting work ahead of everything else. Stress is neither good or
more...
No Pressure Prospecting - What it's all about.
August 23. Prospects lie to "salespeople", but that doesn't mean they are bad people. In fact, most people feel it's okay to lie to get rid of a "salesperson". Do you sound too much like a "salesperson" or a "telemarketer" when you call a prospect? Consider whether you always tell the truth to a salesperson. Our first impulse is to be wary of a salesperson, so why would we be surprised when our
more...
From Act Training
Sage 50 Accounts Level 2
Intermediate level one day hands-on instructor led course on Sage 50 Accounts. Topics include: Fixed Assets & Depreciation, Delivery Addresses, Entering Purchase Orders, Purchase Order Skeletons, Processing Purchase Orders, Product Records & Purchase Orders, BOMs & Product Transfers, Product Pricing Options, Entering Sales Orders,
Recurring Sales Order Skeletons, Processing Sales Orders, More
more...
From Treeline Training, Inc.
Interactive Interviewing Skills
When your job demands that you split your concentration between inputting information accurately into a computer while interacting with a real, live person who deserves your full attention, what do you do? This program shows you how to build rapport and put clients at ease, keep the client engaged as you input information into the computer, deliver bad news in a way that minimizes negative
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Office Politics
Office politics often stirs up negative images and memories of bad experiences. Learn about negative tactics and the positive side of office politics. Discover how to use office politics to your advantage while being true-to-yourself.
more...
From Youth Change
SeattleTacoma Breakthrough Strategies to Teach and Counsel Troubled Youth
...uancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample interventions, and free monthly Problem Student Problem-Solver magazine available at our web site, http://www. youthchg. com, or via email (dwells@youthchg. com), or call toll-free to 1-800-545-5736. Work-study financial aid available for all
more...
Portland Oregon Breakthrough Strategies to Teach and Counsel Troubled Youth
...uancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample interventions, and free monthly Problem Student Problem-Solver magazine available at our web site, http://www. youthchg. com, or via email (dwells@youthchg. com), or call toll-free to 1-800-545-5736. Work-study financial aid available for all
more...
Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth
March 13-14, 2008
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
Kansas City, MO - Breakthrough Strategies to Teach and Counsel Troubled Youth
April 23 - 24, 2009
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
Seattle, WA - Breakthrough Strategies to Teach and Counsel Troubled Youth
May 8-9, 2009:
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and more.
more...
Portland, OR - Breakthrough Strategies to Teach and Counsel Troubled Youth
October 8-9, 2009:
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
Seattle WA - Breakthrough Strategies to Teach and Counsel Troubled Youth
...uancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample interventions, and free monthly Problem Student Problem-Solver magazine available at our web site, youthchg. com, or via email (dwells@youthchg. com), or call toll-free to 1-800-545-5736. Work-study financial aid available for all classes. Call
more...
Phoenix AZ - Breakthrough Strategies to Teach and Counsel Troubled Youth
...uancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample interventions, and free monthly Problem Student Problem-Solver magazine available at our web site, youthchg.com, or via email (dwells@youthchg.com), or call toll-free to 1-800-545-5736. Work-study financial aid available for all classes. Call for
more...
Seattle, WA - Breakthrough Strategies to Teach and Counsel Troubled Youth
...uancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample interventions, and free monthly Problem Student Problem-Solver magazine available at our web site, youthchg.com, or via email (dwells@youthchg.com), or call toll-free to 1-800-545-5736. Work-study financial aid available for all classes. Call
for
more...
Los Angeles - Breakthrough Strategies to Teach and Counsel Troubled Youth
April 17-18, 2008:
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
Los Angeles - Breakthrough Strategies to Teach and Counsel Troubled Youth
March 13-14, 2008
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth
...uancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours are available.
Free sample interventions, and free monthly Problem Student Problem-Solver magazine available at our web site, youthchg.com, or via email (dwells@youthchg.com), or call toll-free to 1-800-545-5736. Work-study financial aid is available for all classes.
more...
Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth
...uancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours are available.
Free sample interventions, and free monthly Problem Student Problem-Solver magazine available at our web site, youthchg.com, or via email (dwells@youthchg.com), or call toll-free to 1-800-545-5736. Work-study financial aid is available for all classes.
more...
The Problem Student Problem-Solver Workshops











...ncy, dropping out, work refusal, violence,
delinquency, bad attitudes, depression and more. College credit and clock
hours available.
Free sample interventions, and free monthly Problem Student Problem-Solver
magazine available at our web site, http://www.youthchg.com, or via email
(dwells youthchg.com), or call toll-free to 1-800-545-5736. Work-study
financial aid available for all
more...
Conduct Disorders-- What You Need to Know





Discover the truth about working with conduct disorders and other extremely misbehaved youth. You will finally know the secret to managing these most unmanageable youngsters
more...
From TrainSmart, Inc.
Organizational Skills Using A 5 Step System
This workshop supplies participants with the tools and skills to create and maintain exceptional, organized and prioritized work. Participants will closely examine how they currently function and learn ways to improve their work habits. They will learn to stop wasting time and take control of their projects even when overwhelming stress threatens their effectiveness.
The Problem
* Can you
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From Human Resources Services
G K Lim's "Getting The Message Across"
...levels. In other words, you cannot sleep well at night.
Bad or ineffective communication, breakdown of communication, miscommunication, whatever you call it, is the main cause of lower productivity.
The first order of the day, if you want to see an increase in productivity and a decrease in wastage, is to ensure that your personnel have the right attitude towards effective communication and
more...
From TQM School
Cost of Quality
COQ is a financial measure of the quality performance of an organisation.
It is essentially a measure of lack of quality & can also be termed as cost of bad quality.
An organizationa s main goal is to grow & maintain high quality goods/ services.
With a comprehensive understanding of the costs related to quality this goal can be achieved.
more...
From PrioritySky Sdn Bhd
NLP Basic Practitioner Certifications





...e take charge of the choices we make. Whether its good or bad, it is completely up to us.
Welcome to the world of NLP. The question of the blue pill or the red pill. Let us forget about the blue pill. If you are reading this part of the page, you obviously want a significant amount of change in your life.
Experiencing NLP is like taking "The Red Pill".NLP is designed to wake you up from
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From Accelerated Sales Training, Inc.
The Secrets of Cold Calling Success System Sales Training and Telesales Training



...rall the cold call effectiveness is pathetic.
It is a bad situation but it really doesn't have to be like this. People that have taken our live Cold Calling System for Sales Success Live Cold Call Sales Training Workshops have had breakthroughs in all of the above issues. After taking our sales training workshops the participants report the following results:
They are easily able to
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From Thee Wellness Institute
Holistic Stress Management
Stress is linked to 75%+ of all our healthcare visits. This class will enlighten and enable you to understand the good, the bad, and the funny about stress. Most stress is "good" stress. Without it we'd seldom get anything worthwhile done, nor goals accomplished. Learn how to anticipate stress and channel it to make it work FOR you rather than against you.
more...
From Take Charge Sdn Bhd
NLP For Marketing And Sales Professionals

NLP or Neuro Linguistic Programming is about modelling; studying, understanding and transferring the skills of top performers in any field (Joseph Oa Connor & John Seymour, Training With NLP, Thorsons 1994). By using NLP, you will be able to enhance a regular sales or marketing activity into a focussed, energetic and strategic experience.
NLP is an advanced tool used by many successful
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From Megamind Consultants
STOP STRESS START LIVING
...ressful behaviors, thoughts and attitudes
v Bad time management as a cause of stress
v Managing relationships for a stress free life
v Relaxation Therapy
v The T-R-A-I-N formula
Duration: 1 day
Time: 10. 00 am. to 5. 00pm.
Stress management encompasses techniques intended to equip a person with effective coping
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From Evergreen Team Concepts
ADVANCED MICROSOFT EXCEL For Power Users






Course Description
ADVANCED Microsoft Excel for Power Users brings you more: More shortcuts, more resources and more ways to analyze and share data.
Course Objectives
Real Power Users Are Never Satisfied! You know there are easier and faster ways. You re tired of searching for errors and fixing other people s mistakes. You re a Power User, and the learning curve is steeper now. Your demands
more...
HOW TO ACHIEVE EXCELLENT CUSTOMER SERVICE



The prerequisite to quality performance at any level in an organization is the feeling of competence, importance, and being appreciated. How to Achieve Excellent Customer Service is a one-day seminar designed to help attendees realize they possess the potential to meet their personal needs and enjoy their job, while at the same time fulfilling the mission of service for the organization. The
more...
How to Get Organized



Getting organized is more involved than just time management. In this class, we will examine the three steps to get your life under control:
1. Getting more organized mentally
2. Getting your environment under control
3. How to get more done through co-workers (boss, peers and subordinates)
We will examine such topics as:
Conducting a time-value assessment
Designing an Absolute Yes list
more...
From Pearlcatchers Ltd
Dealing Positively with Conflict



...n more about curing conflict .
Conflict is not always a bad thing but can become problematic if it gets out of hand. Managing conflict costs organisations on average 450 management days per year not to mention the stress and distress of those involved.
There are many courses that attempt to help individuals to deal with the conflict when it arises, however this is often too late. The
more...
From TGC Animation & Multimedia
Advanced Certification in Web Design Interactive Multimedia



... Slicing the templates
* Recognizing Good design vs. Bad Design
* Optimizing graphics and images for faster downloads
Module2. Core Web Design and Connectivity
* HTML/ DHTML & HTML Editor tools,
* Advanced Style Sheets (CSS) techniques,
* Creating DIV based tableless websites,
* Web 2. 0 & 3. 0 standards,
* Forms and validations,
* Java Script,
more...
From Research Rockstar
Practical Survey Design Conduct Online Research with Confidence
... a little uncertain about designing a questionnaire?
A bad questionnaire design can only deliver bad data. But with a little training, and access to some good examples, you can design an online survey that will meet your needs.
In this very practical, 2 hour class, you will learn:
a 5 steps to planning a successful online survey project
a How to avoid common problems
a
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From Petrophysics Pty Ltd
Integrated Petrophysics for Reservoir Characterisation
...r. By contrast stand-alone log analysis often results in bad economic decisions and bad personal reputations.
This course demonstrates through an experienced consultant how robust answers are achieved by the integration of diverse data. Basic economic questions are addressed head-on by a disciplined, logical process which optimizes the interpretation of Porosity, Permeability, Saturation,
more...
From Lean Sigma Management Institute
Kano Analysis


...lity along two dimensions in contrast to the linear "good-bad" "ok-not ok" dimension in existence all along. The two dimensions were: 1) the degree to which a product or service performs, & 2) the degree to which the user is satisfied. The correlation of quality on two axes further led to three unique definitions of quality, namely:
@ Must-be requirements of Customer( Basic quality)
@ One
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From Faranani Facilitation Services (PTY) LTD
Life Skills Programme
Course Overview
For years the attitude of employers was that an employeea s personal life is their own responsibility and people were replaced when they were underperforming.
However society in general has changed, the Labour Law restricts the process in which employees can be replaced. Furthermore, individuals, families, communities, organizations and nations have to deal with issues as
more...
From Alexandertechnik Zuerich - Daniel Harbach
Improve your posture, reduce tensions, foster your presence
After attending this course you know how to sit better in the office, in front of your computer.
Once you know how bad habits & stress influence your posture, you can actively influence the way you sit, be it at home or in the office.
more...
From Training Connection
Customer Service
...95 2 AMC Movie Tickets )
How often do you experience bad customer service? And how many people do you tell of your bad experience? It is a fact that poor customer service is costing businesses millions of dollars each year.
A well-trained, professional customer service representative is vital your company's good image and profitability. Without exceptional customer service, your
more...
From Motivational Training
Re-inventing Leadership

...
How to break the bad habits of a lifetime, and create new good habits.
Training style
The master class will feature many forum-based practical discussions, self-discovery sessions, group feedback and discussions on ‘real life’ issues.
more...
From Not So Basic Training & Consulting
Excellent Customer Service Training

...bad customer service, chances are he or she re-tells the story at least ten times. When that same person receives good customer service, chances are he or she tells only a few people. And in today s get-it-now-from-just-about-anywhere market, excellent customer service may be your only distinguishing feature.
This popular seminar provides quick, economical and effective training on how to
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From Boston University Corporate Education Center
Troubleshooting and Optimizing Database Servers Using Microsoft SQL Server 2005
...e database-level reasons for poor query performance, like bad indexes and outdated index column statistics. Students are provided with samples from a Profiler trace or a listing of poorly performing queries and directed to investigate possible reasons.
Lessons
The Methodology of Optimizing a Query Environment The Query Performance Troubleshooting Process
Lab: Optimizing the Query
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From SalesSpeakerPro.com
How to Double your Business Appointments in Half the Time




...e outcomes can be measured in real dollars; the good, the bad and the ugly.
This sales skill training address will uncover the universal factors causing the negative outcome of low sales appointment activity and provide a step-by-step blueprint of how to achieve the necessary C-level business appointments to be routinely successful.
Within the Sales Skill Improvement Blueprint session
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From Entelechy, Inc.
Enhancing Customer Courtesy Skills


Enhancing Customer Courtesy Skills
Overview
Some skills help elevate your customer relationship to the next level; others are prerequisites — they re simply tickets into the big game! Acting in a professional, predictable, and respectful manner is not just good sense, it s a business requirement. However, bad habits are hard to break and even the best of us need a refresher from time
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From C IT ZEN Technologies
Compiler Writing in C



...o write good programs but also to make it harder to write bad ones. Catching errors during compilation saves testing. It also spares the greater cost of discovering the error later when it is harder to fix.
An important aspect of undertaking training in compiler writing is to understand the key theoretical concepts normally taught in such a course. It is this philosophy that is being explored
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From General Physics (UK) Ltd
Getting your message accross - the art of writing procedures

...cuments such as memos, procedures, reports, summaries and bad-news letters.
Procedure documents require writing that is especially clear, concise, and easily understood. For this reason this course focuses on a more technical approach to the three phases of the writing process: prewriting, drafting and revising.
The course is designed to provide several writing principles to help
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From Environmental Handling Systems Ltd
Display Screen Assessment
Public DSE / VDU Train the trainer 28th June 2006.
These courses take place at our training rooms, which are situated in Basingstoke. The centre is only a few minutes from the M3/A30 and only a short taxi or bus ride from Basingstoke main line train station. There is plenty of free parking available on site.
Display screen assessment training
The course entails training the delegate to
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From The Lausanne Training and Development Group
Exemplary Customer Service


...sion and Language Patterns with Customers
How to Deliver Bad News
How to Close the Loop for Ongoing Customer Satisfaction
Techniques for Adjusting to Different Styles
Abilities for Handling Different Customer Preferences and Practices
To manage Gaps in Understanding with Customers
Effective Telephone Skills emails
To Defuse Angry Customers Using Effective Listening and Other Techniques
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From Boston University Corporate Education Center
Gateway Leadership Certificate Program
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Conflict is a fact of life. There is good conflict and bad conflict. The key is to understand when either is present and then manage each appropriately. This module specializes in teaching the student how to a) diagnose the root cause of conflict (organizational, interpersonal or intrapersonal), b) build a plan to manage the conflict to a constructive end, and c) then resolve the conflict
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From Proven Training Solutions
Overcoming Negativity in the Workplace
Identify and reduce the causes of negativity, distrust and poor morale at work. Handle complainers and whiners with more effective coaching and supervising techniques. Increase morale and motivation with improved management, people and business skills. Change bad attitudes and better deal with difficult people.
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From Kirk Miller & Associates, Inc.
Advanced Conflict Management


Unmanaged employee conflict is perhaps the largest reducible cost in organizations today. It is also probably the least acknowledged.
It is estimated that more than 65% of performance problems result from strained relationships between employees, not from deficits in individual employees' skill or motivation. Interdependent workplace relationships are a fertile soil from which conflict can
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From Jim McGuirk & Associates
Media Training

Media situations rank among the most challenging speaking assignments. They are fraught with pressure and risk. An ill-considered remark, bad preparation, faulty research or just a generally unconvincing response can turn instantly into "bad press.
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From Protectics Limited
V Tect - Dealing with Verbal Aggression
The one day V Tect course shows you how to deal with verbal aggression both on the telephone and 'Face to Face'. Learn about the main causes of aggression. Learn and practise techniques that prevent aggression and help you to deal with aggressive people.
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From Henderson Training
Pinpointing Facts
Pinpointing Facts
"Saying what you mean and meaning what you say"
When you think about it, clear communication is critical to the success of managers and employee alike. There is not a single management activity that is effective unless the manager clearly communicates. Can you imagine a manager trying to teach or delegate a task if he/she is not clear? What happens when a manager gives
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