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From H2 Training & Consultancy Ltd
Interviewing Skills


...uences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with essential skills to help ensure that the best possible outcomes are achieved using best practice processes. It will give participants the opportunity to identify and
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Managing Poor Performance


...accord. Allowing poor performance to continue is not only bad news for person themselves, it also affects the credibility of the manager, and the organisation as a whole.
This course will equip front-line managers with the skills and knowledge to deal confidently and professionally with poor performers. It will show delegates how to use appropriate formal and informal processes of support,
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From Last Minute Training
No Pressure Prospecting ~ Sales prospecting seminar in Toronto

...ects lie to "salespeople", but that doesn't mean they are bad people. In fact, most people feel it's okay to lie to get rid of a "salesperson". Do you sound too much like a "salesperson" or a "telemarketer" when you call a prospect? Consider whether you always tell the truth to a salesperson. Our first impulse is to be wary of a salesperson, so why would we be surprised when our prospects
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Coping With Stress Home and Work
Are you looking to find balance and greater satisfaction in both your personal and professional lives? Are you feeling the pressure that today's fast paced, ever-changing environment is putting on you? This workshop explores coping and stress in four key life areas: Personal, Work, Couple and Family. High performance no longer means putting work ahead of everything else. Stress is neither good or
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No Pressure Prospecting - What it's all about.
August 23. Prospects lie to "salespeople", but that doesn't mean they are bad people. In fact, most people feel it's okay to lie to get rid of a "salesperson". Do you sound too much like a "salesperson" or a "telemarketer" when you call a prospect? Consider whether you always tell the truth to a salesperson. Our first impulse is to be wary of a salesperson, so why would we be surprised when our
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From DW Associates Pte Ltd
Resilience Entrepreneurship


...bad failures don't give seminars. Wouldn't that be valuable? If you meet a guy who has messed up his life for thirty years, you've just got to say, "Dave, if I bring my journal and promise to take good notes, would you spend half a day with me?
Seminar Introduction
====================
To make this Journey of Entrepreneurship successfully, we will have to become leaders. This seminar is
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From Resolutions Training & Consulting
Photoshop CS3 Introduction



...les in their Photoshop knowledge or to rid themselves of bad Photoshop
habits. Included: Identify the differences between Raster and Vector graphics; Select appropriate resolutions for different image and output types; Resize and crop images; Select image areas using the Lasso, Marquee, and Magic Wand tools; use Alpha Channels to save and load selections; Create and manipulate Layers to
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From Megamind Consultants
STOP STRESS START LIVING
...ressful behaviors, thoughts and attitudes
v Bad time management as a cause of stress
v Managing relationships for a stress free life
v Relaxation Therapy
v The T-R-A-I-N formula
Duration: 1 day
Time: 10. 00 am. to 5. 00pm.
Stress management encompasses techniques intended to equip a person with effective coping
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From Youth Change
Seattle WA - Breakthrough Strategies to Teach and Counsel Troubled Youth
...uancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample interventions, and free monthly Problem Student Problem-Solver magazine available at our web site, youthchg.com, or via email (dwells@youthchg.com), or call toll-free to 1-800-545-5736. Work-study financial aid available for all classes. Call for
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Phoenix AZ - Breakthrough Strategies to Teach and Counsel Troubled Youth
...uancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample interventions, and free monthly Problem Student Problem-Solver magazine available at our web site, youthchg.com, or via email (dwells@youthchg.com), or call toll-free to 1-800-545-5736. Work-study financial aid available for all classes. Call for
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Seattle, WA - Breakthrough Strategies to Teach and Counsel Troubled Youth
...uancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample interventions, and free monthly Problem Student Problem-Solver magazine available at our web site, youthchg.com, or via email (dwells@youthchg.com), or call toll-free to 1-800-545-5736. Work-study financial aid available for all classes. Call
for
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From HOT Engineering
Integrated Petrophysics for Reservoir Characterization
This course will teach you how to evaluate reservoirs and quickly identify flawed results. Robust, minimum error reserves are achieved by a logical, systematic integration of all relevant data. Interpretation is cost-effective compared with data acquisition or development mistakes and essential for the complex reservoirs and marginal fields being re-evaluated today. Systematic Integration can
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From Youth Change
Portland, OR - Breakthrough Strategies to Teach and Counsel Troubled Youth
October 8-10, 2008:
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
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Seattle, WA - Breakthrough Strategies to Teach and Counsel Troubled Youth
May 8-9, 2008:
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and more.
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Los Angeles - Breakthrough Strategies to Teach and Counsel Troubled Youth
April 17-18, 2008:
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
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Kansas City, MO - Breakthrough Strategies to Teach and Counsel Troubled Youth
May 1 - 2, 2008
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and more.
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Los Angeles - Breakthrough Strategies to Teach and Counsel Troubled Youth
March 13-14, 2008
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
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Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth
March 13-14, 2008
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
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Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth
...uancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours are available.
Free sample interventions, and free monthly Problem Student Problem-Solver magazine available at our web site, youthchg.com, or via email (dwells@youthchg.com), or call toll-free to 1-800-545-5736. Work-study financial aid is available for all classes.
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Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth
...uancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours are available.
Free sample interventions, and free monthly Problem Student Problem-Solver magazine available at our web site, youthchg.com, or via email (dwells@youthchg.com), or call toll-free to 1-800-545-5736. Work-study financial aid is available for all classes.
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The Problem Student Problem-Solver Workshops











...ncy, dropping out, work refusal, violence,
delinquency, bad attitudes, depression and more. College credit and clock
hours available.
Free sample interventions, and free monthly Problem Student Problem-Solver
magazine available at our web site, http://www.youthchg.com, or via email
(dwells youthchg.com), or call toll-free to 1-800-545-5736. Work-study
financial aid available for all
more...
Conduct Disorders-- What You Need to Know





Discover the truth about working with conduct disorders and other extremely misbehaved youth. You will finally know the secret to managing these most unmanageable youngsters
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From Evergreen Team Concepts
ADVANCED MICROSOFT EXCEL For Power Users






Course Description
ADVANCED Microsoft Excel for Power Users brings you more: More shortcuts, more resources and more ways to analyze and share data.
Course Objectives
Real Power Users Are Never Satisfied! You know there are easier and faster ways. You re tired of searching for errors and fixing other people s mistakes. You re a Power User, and the learning curve is steeper now. Your demands
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HOW TO ACHIEVE EXCELLENT CUSTOMER SERVICE



The prerequisite to quality performance at any level in an organization is the feeling of competence, importance, and being appreciated. How to Achieve Excellent Customer Service is a one-day seminar designed to help attendees realize they possess the potential to meet their personal needs and enjoy their job, while at the same time fulfilling the mission of service for the organization. The
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How to Get Organized



Getting organized is more involved than just time management. In this class, we will examine the three steps to get your life under control:
1. Getting more organized mentally
2. Getting your environment under control
3. How to get more done through co-workers (boss, peers and subordinates)
We will examine such topics as:
Conducting a time-value assessment
Designing an Absolute Yes list
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From Alexandertechnik Zuerich - Daniel Harbach
Improve your posture, reduce tensions, foster your presence
After attending this course you know how to sit better in the office, in front of your computer.
Once you know how bad habits & stress influence your posture, you can actively influence the way you sit, be it at home or in the office.
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From Training Connection
Customer Service
...95 2 AMC Movie Tickets )
How often do you experience bad customer service? And how many people do you tell of your bad experience? It is a fact that poor customer service is costing businesses millions of dollars each year.
A well-trained, professional customer service representative is vital your company's good image and profitability. Without exceptional customer service, your
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From Accelerated Sales Results, Inc.
Cold Calling System for Sales and Telesales Success

...verall the cold call effectiveness is pathetic.
It is a bad situation but it really doesn't have to be like this. People that have taken our live Cold Calling System for Sales Success Live Cold Call Sales Training Workshops have had breakthroughs in all of the above issues. After taking our sales training workshops the participants report the following results:
They are easily able to reach
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From Pearlcatchers Ltd
Dealing Positively with Conflict



...n more about curing conflict .
Conflict is not always a bad thing but can become problematic if it gets out of hand. Managing conflict costs organisations on average 450 management days per year not to mention the stress and distress of those involved.
There are many courses that attempt to help individuals to deal with the conflict when it arises, however this is often too late. The
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From Motivational Training
Re-inventing Leadership

...
How to break the bad habits of a lifetime, and create new good habits.
Training style
The master class will feature many forum-based practical discussions, self-discovery sessions, group feedback and discussions on ‘real life’ issues.
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From Not So Basic Training & Consulting
Excellent Customer Service Training

...bad customer service, chances are he or she re-tells the story at least ten times. When that same person receives good customer service, chances are he or she tells only a few people. And in today s get-it-now-from-just-about-anywhere market, excellent customer service may be your only distinguishing feature.
This popular seminar provides quick, economical and effective training on how to
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From Boston University Corporate Education Center
Troubleshooting and Optimizing Database Servers Using Microsoft SQL Server 2005
...e database-level reasons for poor query performance, like bad indexes and outdated index column statistics. Students are provided with samples from a Profiler trace or a listing of poorly performing queries and directed to investigate possible reasons.
Lessons
The Methodology of Optimizing a Query Environment The Query Performance Troubleshooting Process
Lab: Optimizing the Query
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From SalesSpeakerPro.com
How to Double your Business Appointments in Half the Time




...e outcomes can be measured in real dollars; the good, the bad and the ugly.
This sales skill training address will uncover the universal factors causing the negative outcome of low sales appointment activity and provide a step-by-step blueprint of how to achieve the necessary C-level business appointments to be routinely successful.
Within the Sales Skill Improvement Blueprint session
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From Entelechy, Inc.
Enhancing Customer Courtesy Skills


Enhancing Customer Courtesy Skills
Overview
Some skills help elevate your customer relationship to the next level; others are prerequisites — they re simply tickets into the big game! Acting in a professional, predictable, and respectful manner is not just good sense, it s a business requirement. However, bad habits are hard to break and even the best of us need a refresher from time
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From C IT ZEN Technologies
Compiler Writing in C



...o write good programs but also to make it harder to write bad ones. Catching errors during compilation saves testing. It also spares the greater cost of discovering the error later when it is harder to fix.
An important aspect of undertaking training in compiler writing is to understand the key theoretical concepts normally taught in such a course. It is this philosophy that is being explored
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From General Physics (UK) Ltd
Getting your message accross - the art of writing procedures

...cuments such as memos, procedures, reports, summaries and bad-news letters.
Procedure documents require writing that is especially clear, concise, and easily understood. For this reason this course focuses on a more technical approach to the three phases of the writing process: prewriting, drafting and revising.
The course is designed to provide several writing principles to help
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From Environmental Handling Systems Ltd
Display Screen Assessment
Public DSE / VDU Train the trainer 28th June 2006.
These courses take place at our training rooms, which are situated in Basingstoke. The centre is only a few minutes from the M3/A30 and only a short taxi or bus ride from Basingstoke main line train station. There is plenty of free parking available on site.
Display screen assessment training
The course entails training the delegate to
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From Resources Unlimited
DATT (Direct Attention Thinking Tools)

...d see what happens if it is good, we keep going; if it is bad, we stop and clean up the mess we have created. This strategy is better than doing nothing at all however, it is inefficient, and the pain or mistake rate is extremely high.
You can quickly learn the DATT tools. One of the easiest way to use DATT is to think of it as "software for the brain." Once you have been trained and the
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DATT (Direct Attention Thinking Tools) Certification


...d see what happens if it is good, we keep going; if it is bad, we stop and clean up the mess we have created. This strategy is better than doing nothing at all however, it is inefficient, and the pain or mistake rate is extremely high.
You can quickly learn the DATT tools. One of the easiest way to use DATT is to think of it as "software for the brain." Once you have been trained and the
more...
From The Lausanne Training and Development Group
Exemplary Customer Service


...sion and Language Patterns with Customers
How to Deliver Bad News
How to Close the Loop for Ongoing Customer Satisfaction
Techniques for Adjusting to Different Styles
Abilities for Handling Different Customer Preferences and Practices
To manage Gaps in Understanding with Customers
Effective Telephone Skills emails
To Defuse Angry Customers Using Effective Listening and Other Techniques
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From Boston University Corporate Education Center
Gateway Leadership Certificate Program
...
Conflict is a fact of life. There is good conflict and bad conflict. The key is to understand when either is present and then manage each appropriately. This module specializes in teaching the student how to a) diagnose the root cause of conflict (organizational, interpersonal or intrapersonal), b) build a plan to manage the conflict to a constructive end, and c) then resolve the conflict
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From Human Resources Services
G K Lim's "Getting The Message Across"
...levels. In other words, you cannot sleep well at night.
Bad or ineffective communication, breakdown of communication, miscommunication, whatever you call it, is the main cause of lower productivity.
The first order of the day, if you want to see an increase in productivity and a decrease in wastage, is to ensure that your personnel have the right attitude towards effective communication and
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From Proven Training Solutions
Overcoming Negativity in the Workplace
Identify and reduce the causes of negativity, distrust and poor morale at work. Handle complainers and whiners with more effective coaching and supervising techniques. Increase morale and motivation with improved management, people and business skills. Change bad attitudes and better deal with difficult people.
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From Kirk Miller & Associates, Inc.
Advanced Conflict Management


Unmanaged employee conflict is perhaps the largest reducible cost in organizations today. It is also probably the least acknowledged.
It is estimated that more than 65% of performance problems result from strained relationships between employees, not from deficits in individual employees' skill or motivation. Interdependent workplace relationships are a fertile soil from which conflict can
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From Jim McGuirk & Associates
Media Training

Media situations rank among the most challenging speaking assignments. They are fraught with pressure and risk. An ill-considered remark, bad preparation, faulty research or just a generally unconvincing response can turn instantly into "bad press.
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From Protectics Limited
V Tect - Dealing with Verbal Aggression
The one day V Tect course shows you how to deal with verbal aggression both on the telephone and 'Face to Face'. Learn about the main causes of aggression. Learn and practise techniques that prevent aggression and help you to deal with aggressive people.
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From Henderson Training
Pinpointing Facts
Pinpointing Facts
"Saying what you mean and meaning what you say"
When you think about it, clear communication is critical to the success of managers and employee alike. There is not a single management activity that is effective unless the manager clearly communicates. Can you imagine a manager trying to teach or delegate a task if he/she is not clear? What happens when a manager gives
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