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Barbara Connor Training Seminars and Classes
From 123-CBT Computer Based Training
Total Quality Management Implementation and Tools
  ... for this implementation. Also present at the meeting are Barbara Connor, Quality Assurance Director, Don Hamilton, Regional Vice-President of Sales, and Nathan Iverson, an external consultant. Unit 2: Basic Tools of Quality (0.5 - 1 hour) Identify reasons for measuring key process variables. Recognize the characteristics of a Pareto analysis. more...Team Participation Resolving Conflict in Teams
...his simulation, you will be meeting with Don Hamilton and Barbara Connor to discuss how many people Icon should send to an upcoming sales conference. The three of you have already agreed that the District Sales Managers should attend. There has been some conflict about whether the Account Executives should be sent as well. Unit 3: The Process for Resolving Team Conflict (0.5 - 1 hour) more...
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