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From 123-CBT Computer Based Training
Directing Others on-line e-learning cbt (computer based)cd rom Directing Others As a manager, your role is not only to supervise, but also to lead, develop, and direct your employees both individually and collectively to accomplish organizational goals. Understanding the essential responsibilities you have when directing others, and the practices you should employ in order to meet those responsibilities, will lead to you fulfilling your duties and  more...
Forming Project Teams for Six Sigma on-line e-learning cbt (computer based)cd rom Forming Project Teams for Six Sigma ASQ Six Sigma Black Belt (SSBB) Forming an effective Six Sigma team for driving improvement projects throughout an organization is essential to Six Sigma success. Six Sigma teams are vital to improving an organization's existing quality to enhance bottom-line performance while reducing costs. The methods used to form and develop a Six Sigma team will have  more...
Effective Team Communication on-line e-learning cbt (computer based)cd rom Effective Team Communication Regardless of how talented the individual members of your team are, they can only get your team so far alone. To maximize their potential, teams rely on the participation, input, and opinions of all team members. Learning to speak up and encouraging others to open up are important to a team's success. Effective communication is the fuel that will keep your team  more...
Interpersonal Communication Listening Essentials on-line e-learning cbt (computer based)cd rom ...ffective listening, you need to identify and overcome the barriers that stand in the way of effective listening. You also need to be an attentive, empathetic, and active listener. When you engage in the technique of active listening, you focus your attention completely on the speaker, listen carefully for meaning, then use feedback to verify that you've correctly understood the communication.  more...
Improving Communication in Cross-cultural Relationships on-line e-learning cbt (computer based)cd rom ...ognize and deal with cross-cultural differences and other barriers in the way of communication across cultures. To this end, building positive relationships can go far in making cross-cultural communication more effective. This course takes you through some best practices and strategies to help you take your cross-cultural communication to a new level. It presents a structured approach for  more...
Problem Solving Determining and Building Your Strengths on-line e-learning cbt (computer based)cd rom ... building your skills. You also need to recognize the key barriers that lie in the way of effective problem solving your biases and develop techniques for reducing their impact on your ability to solve problems. This course helps you assess and develop your problem-solving skills, and also aims to help you recognize and overcome several types of bias. The course first takes you through the  more...
Enhancing Your Creativity on-line e-learning cbt (computer based)cd rom Enhancing Your Creativity What makes a person creative? Do you consider yourself creative? Certain personal characteristics have been linked with creativity for example, a willingness to take risks, the ability to connect diverse ideas, and open-mindedness. And most important, perhaps, is believing that you are creative. Many people get stuck because they think 'I'm not a creative person.'  more...
Negotiation Essentials Avoiding Pitfalls in Negotiation on-line e-learning cbt (computer based)cd rom Negotiation Essentials: Avoiding Pitfalls in Negotiation Negotiations can be tough. But keeping your wits through pressure and problems can lead to breakthroughs and success. Negotiations commonly fail because poor approaches and tactical blunders create additional stumbling blocks to overcome. Negotiators need to be aware of the kinds of actions or attitudes that can hinder the achievement  more...
Communicating in Sales Teams on-line e-learning cbt (computer based)cd rom ...rmance. You'll also build your awareness of communication barriers and how to use nonjudgmental language when communicating with your team members.The course will provide information on how to make your sales team meetings more effective by showing you how to create focused agendas and successfully facilitate discussions. Finally, you'll learn about various types of written communication and  more...
The Federal Government Industry Overview Version 3 on-line e-learning cbt (computer based)cd rom ...ate services, overextend budgets, cause intradepartmental barriers, and impede hiring the best employees. Federal governments are continually driven to find solutions through improving service delivery, reducing costs, opening departmental barriers, and attracting a talented workforce. This course is designed to help learners understand key concepts, terminology, issues, and challenges  more...
The Importance of Diversity and the Changing Workplace on-line e-learning cbt (computer based)cd rom The Importance of Diversity and the Changing Workplace Imagine for a minute that you work in a place where everyone is the same. All of your coworkers are of the same ethnicity, gender, educational background, and socioeconomic standing. You work with a group of people essentially cut from the same cloth, so where will new ideas come from? How will the group have the ability to understand  more...
Developing a Customer-Focused Sales Approach on-line e-learning cbt (computer based)cd rom Developing a Customer-Focused Sales Approach Many organizations base their sales approaches on their own products and services, the duration and scope of their sales cycle, and other internal considerations that do not effectively meet the needs of their customers. But wouldn't placing the customer at the center of the equation generate better results? The short answer is yes. A  more...
Negotiation Skills for Sales Professionals Reaching Agreement on-line e-learning cbt (computer based)cd rom ... most difficult tasks in sales negotiations is overcoming barriers to agreement and closing the deal. Being able to understand and anticipate certain barriers is an essential skill for every sales professional. This course provides instruction on the following barriers to agreement: deadlock situations, a customer who doesn't trust you, and negotiation tactics designed to force your price down.  more...
From Online Training Directory
Learn How to Write the Kind of Cover Letter That Gets Results on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... not predisposed to do so, this approach helps break down barriers that might otherwise preclude achieving a successful outcome. This course begins with the creation of a baseline of written information (outline or document) that will be referred to at the end of the class for comparison. When this,the first assignment is completed it is put away, only to be referred to at the end of the  more...
5 Steps to Effective Persuasive Business Communication on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...sposed to do so, this practical approach helps break down barriers that might otherwise preclude achieving a successful outcome. You will begin with the creation of a baseline written document. When the first assignment is completed it is put away, only to be referred to at the end of the course. In between, you will be given a series of 5 specific steps and corresponding assignments to work  more...
Learn How To Write Effective Persuasive Written Communication on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...sposed to do so, this practical approach helps break down barriers that might otherwise preclude achieving a successful outcome. You will begin with the creation of a baseline written document. When the first assignment is completed it is put away, only to be referred to at the end of the course. In between, you will be given a series of 5 specific steps and corresponding assignments to work  more...
Learn How to Write Persuasive Web-Based Text on-line e-learning cbt (computer based) ...sposed to do so, this practical approach helps break down barriers that might otherwise preclude achieving a successful outcome. Course access is given up to 90 days. Mentor debriefing at end of course. Learn How to Write Persuasive Web-Based Text The main objective of this course is to equip you with a proven technique, method and persuasive writing technique. This course is specific to  more...
From 123-CBT Computer Based Training
About 360-Degree Performance Feedback on-line e-learning cbt (computer based) Are you ready for a change in the way your company evaluates and develops its management staff? Perhaps you are dissatisfied with the effectiveness of your current efforts to help your managers work to their potential? The 360-degree performance feedback process may be the solution to your needs. Although the use of 360-degree feedback is relatively new (approximately ten years old), public,  more...
Developing Career Plans for Your Technical Professionals on-line e-learning cbt (computer based) Why should you be interested in career development for the technical professionals you supervise? Because it's good for them, good for your company, and good for you. One of your major challenges as a manager of technical people is retaining them. And you may also need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a  more...
An Essential Guide to Giving Feedback on-line e-learning cbt (computer based) The performance of any business depends upon the performance of everyone within the organization. To ensure that all staff are meeting their potential it is essential that there is a culture which enables feedback to be given and received. This course enables you to become familiar with the key aspects of giving candid, constructive feedback about performance. The purpose of this course is to  more...
What to Do When the Going Gets Tough on-line e-learning cbt (computer based) "It is common sense to take a method and try it; if it fails, admit it frankly, and try another. But above all, try something." Franklin D. Roosevelt spoke these words of wisdom. Negotiating can be challenging, especially when the stakes are high. It's possible to be suddenly stopped in your tracks when an event or circumstance sends the whole deal reeling. Have you ever been involved in a tough  more...
The Impact of Culture on Communication on-line e-learning cbt (computer based) Everything you say is influenced by culture. You operate with a set of invisible beliefs, values, and assumptions that become apparent to other people in the way you behave. Culture is important to the way you communicate, even though it is often hidden.Understanding more about culture can be a real bonus when working as part of any global organization. Showing your customers and coworkers in  more...
Overcoming Internal Customer Service Problems on-line e-learning cbt (computer based) ...an you do to get your plans back on track, and break down barriers? At times like these, you and your employees need to act swiftly and proactively to solve the problem, and regain the customer's trust. In this course, you'll learn the art of sustaining excellent service, and recovering the situation when things go wrong. By examining the pitfalls that can occur, and following a set of useful  more...
Visual InterDev 6 0 Planning a Web Application on-line e-learning cbt (computer based)cd rom ...se time requirements of a Web application. Identify the barriers to the performance of a Web application. Identify the benefits of analyzing the maintenance requirements of a Web application. Identify the maintainability attributes of a Web application. Identify the factors that impact the maintainability of a Web application. Identify the factors affecting the distribution scope of a  more...
Visual InterDev 6 0 Planning a Web Application on-line e-learning cbt (computer based)cd rom Course Overview This is the first course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to plan a Web site; analyze the planning guidelines and the performance and maintenance factors that need to be  more...
Advanced Project Leadership Selling Project Mgmt to the Organization on-line e-learning cbt (computer based)cd rom ...t, the value of project management, while identifying the barriers faced when selling project management to senior executives. This course will also discuss the process for implementing project management as project. Learn To: Identify the problems caused by a lack of project management. Identify effective methods for selling project management to senior executives. Identify the  more...
Business Travel Safety Safety Measures for Travelers on-line e-learning cbt (computer based)cd rom ...led travelers. Overcome travel barriers for disabled people. Audience The target audience for this program is anyone who travels for business purposes. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:  more...
Cross Cultural Business Comm Devel Cross Cultural Comm Skills on-line e-learning cbt (computer based)cd rom ...ural relationships. The program identifies cross-cultural barriers and explains the process for avoiding these barriers. In addition, information about employing and communicating through an interpreter is provided. Learn To Select the guidelines for building trust. Listen actively by paraphrasing a speaker's message. Follow the steps for providing positive feedback when  more...
Organizational Communication The Fundamentals on-line e-learning cbt (computer based)cd rom ...d motivating employees, as well as methods for overcoming barriers to organizational communication. By applying the provided guidelines, the student will be able to communicate effectively, recognize appropriate situations for motivational methods, and develop leadership habits. Learn To Apply guidelines for effective communication. Identify common characteristics of  more...
Listening Skills Listening Challenges on-line e-learning cbt (computer based)cd rom ...him or her to communicate more effectively. It identifies barriers to listening and provides useful guidelines for improving the learner's listening skills. This course concentrates on how to interpret, use, and improve body language as a form of communication. Finally, it identifies common listening styles so the learner can encourage others to listen. Learn To Overcoming Listening  more...
Leadership Development Delegation on-line e-learning cbt (computer based)cd rom ...ate. Understand communication barriers. Avoid common delegation obstacles. Audience This course is for managers who delegate tasks to employees. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options German, UK English Total Learning Time 2 to 4  more...
Women in Leadership Leadership Roles Styles on-line e-learning cbt (computer based)cd rom ...ou will learn the steps you should follow when addressing barriers to women's leadership, as well as the process for encouraging leadership growth in others. Learn To Identify myths associated with women in leadership. Identify the common current barriers to leadership for women. Identify the common styles  more...
Strategic Decision Making Advanced Decision Making on-line e-learning cbt (computer based)cd rom ...trate an understanding of how to overcome decision-making barriers. Simulation Overview: In the simulation at the end of this unit, you will meet with Jessica Stone, an accomplished Project Manager in Icon's San Francisco Division. As a new Project Manager in the same division, you are going to be in charge of all aspects of leading a new type of  more...
Business Problem Solving Problem Solving Fundamentals on-line e-learning cbt (computer based)cd rom ...ovides you with definitions and strategies for overcoming barriers to solving problems. By applying the information in this program, you will be able to avoid inappropriate responses to problems, identify types of problem solvers, and overcome barriers to problem solving. Learn To Avoid an inadequate response to a problem. Select the  more...
Business Problem Solving Problem Solving Teams on-line e-learning cbt (computer based)cd rom ...rn To Match problem-solving barriers to their solutions. Overcome barriers of problem-solving teams. Conduct a meeting. Motivate a team member. Follow guidelines for effective communication. Manage conflict within your  more...
Employee Performance Managing Difficult People on-line e-learning cbt (computer based)cd rom ...types. Identify communication barriers. Understand the need for monitoring a difficult person. Recognize when to dismiss a difficult person. Take a proactive approach toward managing difficult people. Audience This course is for managers and supervisors responsible for coaching  more...
Employee Performance Providing Feedback on-line e-learning cbt (computer based)cd rom ...ey receive feedback. Overcome barriers to giving constructive feedback. Handle difficult feedback situations. Audience Managers and employees who want to improve their ability to give effective feedback. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30  more...
Conducting Meetings Effective Meeting Communication on-line e-learning cbt (computer based)cd rom ...during a meeting. Recognize common barriers to communication. Improve your listening skills. Know the purposes effective questions serve. Ask appropriate questions during a meeting. Simulation Overview: You are resuming a meeting to discuss a recent increase  more...
Value Chain Management Managing the Transition to a Value Chain on-line e-learning cbt (computer based)cd rom ... Recognize challenges involved in overcoming cultural barriers in value chain management. Recognize challenges involved in gaining cost leadership. Identify challenges associated with creating a value proposition. Recognize challenges involved in understanding your competitors. Simulation Overview:  more...
Managing the Expert Developing a Successful Environment on-line e-learning cbt (computer based)cd rom ...tive programs, managing renegade creativity, and managing barriers to expert creativity. Learn To Provide feedback during a performance evaluation. Follow the guidelines for preventing resistance to change. Design an expert-appropriate incentive program. Sequence the process for  more...
Managing the Expert Managing the Unique Needs of Experts on-line e-learning cbt (computer based)cd rom ...manage overload. Identify the barriers of experts managing experts. Audience The target audience for this series is managers, directors, and project leaders. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives  more...
Business Ethics Ethical Decision Making on-line e-learning cbt (computer based)cd rom ...sion making process for solving them. You will also learn barriers and consequences to consider when making ethical decisions and the process for blowing the whistle when unethical situations arise. Learn To Identify common influences in the decision-making process. Identify common ethical dilemmas. Solve  more...
Negotiating The Negotiation Process on-line e-learning cbt (computer based)cd rom ...ion during a negotiation. Identify barriers to communication you may encounter during a negotiation. Take appropriate actions if you are unclear about what the other party wants. Identify the types of questions you should ask during a negotiation. Ask appropriate questions during a negotiation.  more...
Project Management Human Resource Management on-line e-learning cbt (computer based)cd rom In Project Management - Human Resource Management, you will learn how to manage the human resources within a project, including how to utilize the skills and abilities of each project team member and the characteristics and qualifications that effective project managers possess. You will also learn about the importance of proper planning before assembling a project team, as well as the process for  more...
Virtual Teams Communicating Effectively on-line e-learning cbt (computer based)cd rom ...eam setting. Participants will also learn how to overcome barriers to virtual team communication, as well as what technological innovations facilitate communication among virtual team members. Learn To Use the communication design process to enhance communication in a virtual team. Use the TRUST acronym to make virtual team  more...
Virtual Team Mgmt Developing Virtual Teams on-line e-learning cbt (computer based)cd rom ...rn how virtual teams can overcome trust and communication barriers, as well as how to replace informal training on a virtual team and how to select virtual team members. Learn To Match the five types of virtual teams with their correct descriptions. Identify the three needs of a virtual team member. Identify  more...
Cross-Functional Teams Goal Setting in a Cross-Functional Team on-line e-learning cbt (computer based)cd rom ...ments of a team charter. Avoid barriers to cross-functional team success. Determine a mission and vision for a cross-functional team. Develop an action plan for a cross-functional team. Audience Team leaders, team members, and managers or supervisors who are interested in learning more about how  more...
Cross-Functional Teams Selecting Cross-Functional Team Members on-line e-learning cbt (computer based)cd rom ...andidate for a cross-functional team leader position, the barriers to cross-functional team leadership, the barriers encountered by cross-functional team members, and how to identify key stakeholders. Learn To Identify the necessary skills-set of a cross-functional team leader. Select the most qualified candidate for the  more...
Achieving Success Without Authority Personal Accountability on-line e-learning cbt (computer based)cd rom ...countability and guidelines for breaking down performance barriers. Learn To Identify the effects of being caught in the victim cycle. Identify reasons for using action words in questions. Differentiate between positive and negative coaching behaviors. Differentiate between  more...
Advanced Business Comm Guidelines for Effective Comm on-line e-learning cbt (computer based)cd rom ...usiness communication today. You will learn about typical barriers to effective communication and guidelines for overcoming them. You will also learn about steps in the communication process, uses of information technology, managing, planning, and conducting executive-level meetings. In addition, you will learn about giving guidelines for creating audienced-centred messages, and about the use  more...
Motivation Motivating Through Rewards Recognition on-line e-learning cbt (computer based)cd rom ... recognition effective. Avoid barriers to providing rewards and recognition. Select seven actions to complete before seeking employee involvement. Identify the five steps for developing reward or recognition program. Audience Managers, supervisors, and team leaders who have the authority to apply  more...
Motivation Empowering to Increase Motivation on-line e-learning cbt (computer based)cd rom ...rn how empowerment affects the workplace, how to overcome barriers that hinder empowerment, and how an empowerment plan can be developed. You will also learn how to recognize empowerment, the benefits of empowerment, and how to prepare to empower employees. By learning how to decide who to empower, how to manage empowered employees, and what characteristics organizations should have to empower  more...
Executive Level Leadership Change The Executive Leader on-line e-learning cbt (computer based)cd rom ...anization's culture. Identify barriers to change. Use guidelines to control damage during the change process. Identify the guidelines for building trust with employees. Follow guidelines to build trust with employees. Audience The target audience for this series is senior  more...
Organizational Behavior Organizational Dynamics for Individuals on-line e-learning cbt (computer based)cd rom ...of power. Avoid communication barriers. Identify the five areas of personality that affect employee performance. Determine an employee's level of job satisfaction. Identify motivational theories that affect OB. Audience Managers, supervisors, team members, and anyone who is  more...
Moving from Technical Professional to Mgr Series Managing Personnel on-line e-learning cbt (computer based)cd rom ...ution. Identify strategies for overcoming communication barriers. Audience: This series is designed for technical professionals who are considering managerial positions within their organizations. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options: US English Total Learning Time: 2 to 4 hours  more...
Managing the Expert - Developing a Successful Environment on-line e-learning cbt (computer based) Managing the Expert: Developing a Successful Environment explains management strategies, incentive programs, and the challenges of maximizing experts' creative potential. It identifies the processes for designing and implementing expert-appropriate incentive programs, managing renegade creativity, and managing barriers to expert creativity.  more...
Advanced Project Leadership - Selling Project Management to the Organization on-line e-learning cbt (computer based) This course in the Advanced Project Leadership series focuses selling project management to senior executives. This course explores the problems faced when implementing project management, the value of project management, while identifying the barriers faced when selling project management to senior executives. This course will also discuss the process for implementing project management as  more...
Virtual Team Management - Developing Virtual Teams on-line e-learning cbt (computer based) In Virtual Team Management: Developing Virtual Teams, you will learn about the nature of virtual teams, including the characteristics and types of virtual teams. You will also learn what needs virtual team members have, as well as the types of technology virtual teams use to communicate. In addition, you will learn how virtual teams can overcome trust and communication barriers, as well as how to  more...
Organizational Communication - The Fundamentals on-line e-learning cbt (computer based) Organizational Communication: The Fundamentals gives the student a background in communication terms and organization basics. The program also gives the student guidelines for communicating effectively and motivating employees, as well as methods for overcoming barriers to organizational communication. By applying the provided guidelines, the student will be able to communicate effectively,  more...
Advanced Business Communication - Enhanced Business Communication on-line e-learning cbt (computer based) In the Advanced Business Communication: Guidelines for Effective Communication, you will be introduced to the world of business communication in general and to areas that are fundamental to effective business communication today. You will learn about typical barriers to effective communication and guidelines for overcoming them. You will also learn about steps in the communication process, uses of  more...
From Training Partners Plus, Inc
We're All Different on-line e-learning cbt (computer based)study at homeself directed After exploring how misunderstandings resulting from our differences can have an impact on the work environment and store sales, store associates will learn to use the SHOES method to overcome verbal and non-verbal communication barriers. Includes examples from the following retail sectors: Clothing, Gift Shop, Music, Department, Lawn & Garden, Jewelry, Electronics, Pharmacy,  more...
From Star Leadership, Inc
A Step-by-Step Guide to Building a High-Performing Team study at homeself directedcd romworkshop / seminar ... Proven techniques for moving your team forward Barriers to creating and sustaining high-performance Who will benefit from this seminar? Supervisors, managers, directors, executives, HR professionals, executive/ business coaches, organization development practitioners, all levels of employees, labor attorneys, and all other individuals interested in becoming better team members  more...
Keys to Changing Organizational Culture study at homeself directedcd romworkshop / seminar ... seasoned change agent or a leader looking to address the barriers in your corporate culture, this seminar is for you. In this seminar, you will learn: The power of culture in driving organizational success or failure How to build the case for culture change The role of executives in culture change Middle managementa ™s role in  more...
Achieving Optimal Workplace Success through Effective Communication study at homeself directedcd rom ...ective presentation and meeting facilitation skills Barriers to communication and how to overcome them Who will benefit from this seminar? All levels of employees and management. What is included? Audiovisual presentation a Text, audio, video, charts, pictures and other graphics are used to explain concepts and practical steps that you can immediately apply in your  more...
From Corexcel
Project Management Team Leadership on-line e-learning cbt (computer based)study at homeself directed In today's organizations the vast majority of project work is done in a team environment. In this setting, leaders in the project management arena have a great degree of responsibility and opportunity to create and exhibit leadership abilities. The online course, Project Management Team Leadership, first covers the roles and responsibilities of the team leader, particularly their responsibility  more...
From Serebra Learning Corporation
Sales Telephone Communications on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...he completion of this course you will be able to identify barriers to communication, identify techniques to overcome the limitations to communicating by telephone and implement guidelines for good telephone communication. The PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line results. New and experienced sales  more...
Overcoming Internal Customer Service Problems on-line e-learning cbt (computer based) ...an you do to get your plans back on track, and break down barriers? At times like these, you and your employees need to act swiftly and proactively to solve the problem, and regain the customer's trust. In this course, you'll learn the art of sustaining excellent service, and recovering the situation when things go wrong. By examining the pitfalls that can occur, and following a set of useful  more...
Building Dynamic Teams Strive for Effectiveness on-line e-learning cbt (computer based) This course will help team members to clarify roles and assignments to minimize misunderstanding, conflict, inactivity, and other hurdles to success. Professionals who want to work more effectively with others to achieve shared goals.  more...
Interacting with the Customer on-line e-learning cbt (computer based) Failing to realize the importance of customer service and effective complaint handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to overcome  more...
Working Collaboratively Communicate Your Goals on-line e-learning cbt (computer based) Working Collaboratively: Communicate Your Goals, is the tenth of fourteen courses in this curriculum. After the completion of this course you will be able to list the guidelines for communicating your needs and identify guidelines on how to give and receive feedback. The Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by  more...
Project Communications Management Simulation on-line e-learning cbt (computer based) For the duration of this simulation, you will assume the role of project manager for Coventry Media Design, a national manufacturer and installer of custom media systems for corporate applications. As lead PM, you will manage various aspects of a new project installation for Pressman University from inception to status assessment. The simulation is based on the SkillSoft series "Project  more...
Communications Planning and Information Distribution on-line e-learning cbt (computer based) Any project requires good communications to manage day-to-day activities and ensure success of the project. Project managers need to understand the processes of Project Communications Management, and how those processes help promote success and resolve differences among project stakeholders. Project managers need to plan out a strategy to ensure that needed information is gathered and produced  more...
Project Management Professional Human Resources Management on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Project Management: Human Resource Management, is the seventh of eleven courses in this curriculum. After the completion of this course you will be able to recognize the impact of organizational structures on project management, identify the five key barriers to collaboration and identify appropriate strategies for selecting project personnel. The Prime-Project Management Professional curriculum  more...
Working with Difficult People Respond to Challenges on-line e-learning cbt (computer based) Working with Difficult People: Respond to Challenges, is the thirteenth of fourteen courses in this curriculum. After the completion of this course you will be able to demonstrate several techniques to effectively handle minor and periodic personality differences. The Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by  more...
Working with Difficult People Cope With Continued Conflict on-line e-learning cbt (computer based) Working with Difficult People: Cope with Continued Conflict, is the last of fourteen courses in this curriculum. After the completion of this course you will be able to sequence the steps of a conflict resolution effort, select the most appropriate action to handle a difficult situation, based on the specific circumstances and identify options available to you if you are unable to resolve an  more...
Expanding Time Develop SMART Goals on-line e-learning cbt (computer based) Expanding Time: Develop SMART Goals, is the fifth of fourteen courses in this curriculum. After the completion of this course you will be able to pinpoint the benefits of time management and identify the guidelines for defining goals. The Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by eliminating common barriers to  more...
Expanding Time Remove Your Barriers on-line e-learning cbt (computer based) ...Barriers, is the sixth of fourteen courses in this curriculum. After the completion of this course you will be able to identify the steps you should take to avoid procrastination, identify how to minimize interruptions from people at work and identify how to avoid perfectionist tendencies in your work. The Stress Management curriculum presents easily adopted techniques for today's busy  more...
Expanding Time Focus on What is Important on-line e-learning cbt (computer based) Expanding Time: Focus on What is Important, is the seventh of fourteen courses in this curriculum. After the completion of this course you will be able to list the steps that convert goals into prioritized tasks, list guidelines for effective scheduling and list guidelines for successfully implementing a prioritized and scheduled task list. The Stress Management curriculum presents easily adopted  more...
Working Collaboratively Assert Your Influence on-line e-learning cbt (computer based) Working Collaboratively: Assert Your Influence, is the eighth of fourteen courses in this curriculum. After the completion of this course you will be able to list the benefits of influencing and contrast the skill of influencing with controlling and advising. The Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by eliminating  more...
Working Collaboratively Build Rapport Gain Trust on-line e-learning cbt (computer based) Working Collaboratively: Build Rapport, Gain Trust, is the ninth of fourteen courses in this curriculum. After the completion of this course you will be able to identify principles for creating and maintaining rapport, list the steps in listening authentically and identify three distinct question types. The Stress Management curriculum presents easily adopted techniques for today's busy  more...
Working Collaboratively Extend Your Influence on-line e-learning cbt (computer based) Working Collaboratively: Extend Your Influence, is the eleventh of fourteen courses in this curriculum. After the completion of this course you will be able to classify influencing styles, identify guidelines for broadening your range of influence through networking and identify guidelines for resolving an impasse. The Stress Management curriculum presents easily adopted techniques for today's  more...
Working with Difficult People Recognize Work Styles on-line e-learning cbt (computer based) Working with Difficult People: Recognise Work Styles, is the twelfth of fourteen courses in this curriculum. After the completion of this course you will be able to identify reasons why a person may be problematic to work with and select the most appropriate response to individuals who exhibit specific patterns of behavior. The Stress Management curriculum presents easily adopted techniques for  more...
Balancing Stress Devise a Stress Control Plan on-line e-learning cbt (computer based) Balancing Stress: Devise a Stress Control Plan, is the fourth of fourteen courses in this curriculum. After the completion of this course you will be able to implement guidelines for assertiveness in life, classify behavior types in terms of a widely used and accepted model, identify strategies to modify behavior types and develop an action plan for tackling stress. The Stress Management  more...
The Foundations of Creativity and Innovation on-line e-learning cbt (computer based) What is creativity, and how does it affect the brain? Why is it that people often have many of their best ideas once they leave work, when performing the most mundane tasks? Is this a coincidence, or is there a particular reason for it? As more and more organizations encourage employees to propose creative and innovative ideas in the workplace, it's imperative that you understand the foundations  more...
Balancing Stress Measuring Stress on-line e-learning cbt (computer based) Balancing Stress: Measuring Stress, is the first of fourteen courses in this curriculum. After the completion of this course you will be able to describe the social and personal costs of stress and assess your stress levels. The Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by eliminating common barriers to success. All  more...
Balancing Stress Simple Solutions for Stress on-line e-learning cbt (computer based) Balancing Stress: Simple Solutions for Stress, is the second of fourteen courses in this curriculum. After the completion of this course you will be able to list healthy dietary, exercise and relaxation principles and identify natural ways to combat stress. The Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by eliminating  more...
Balancing Stress Stress Relieving Habits on-line e-learning cbt (computer based) Balancing Stress: Stress Relieving Habits, is the third of fourteen courses in this curriculum. After the completion of this course you will be able to recognize how to overcome stress inducers using mental strategies, implement guidelines for managing your daily work and identify planning principles to help you realize your goals in life. The Stress Management curriculum presents easily adopted  more...
Moving Past Conflict Handle Conflict Rationally on-line e-learning cbt (computer based) ...e of conflict and of aiming for a win-win deal, recognize barriers to rational win-win negotiations, classify reactions to conflict and assess techniques for overcoming roadblocks to rational negotiation. The Negotiation Strategies curriculum helps today's busy professional identify and implement proven methods for moving from conflict to resolution as efficiently as possible. Professionals who  more...
Write for Business Success Break Writing Barriers on-line e-learning cbt (computer based) Make a positive start to writing business documents. Professionals who want to enhance their written business communications by effectively addressing audience needs  more...
An Essential Guide to Giving Feedback on-line e-learning cbt (computer based) The performance of any business depends upon the performance of everyone within the organization. To ensure that all staff are meeting their potential it is essential that there is a culture which enables feedback to be given and received. This course enables you to become familiar with the key aspects of giving candid, constructive feedback about performance. The purpose of this course is to  more...
Coping with Criticism and Feedback on-line e-learning cbt (computer based) We all need feedback so that we can learn and improve. What we often get is criticism, or feedback given to us in such a way that we feel defensive or angry. When your emotions get involved, it is difficult to be objective and to use the feedback effectively. This course links the concept of emotional intelligence, and EQ, to the practice of receiving feedback. By doing this, it provides you with  more...
Giving Feedback to Colleagues on-line e-learning cbt (computer based) Everyone needs good quality feedback in order to improve performance at work. In this course, you will discover how to provide effective feedback to colleagues at the same level as yourself, and to those above you, in the hierarchy of the organization. You will also learn how to deal effectively with challenging situations. In addition to considering the effectiveness of feedback, you will learn a  more...
Giving Feedback A Manager s Guide on-line e-learning cbt (computer based) The performance of your business depends upon the performance of every member of your staff. Thus a key skill for all who manage staff is the ability to provide candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the  more...
Effective Feedback for Employees and Colleagues Simulation on-line e-learning cbt (computer based) Feedback is an essential element of successful businesses. Managers, employees, customers, and suppliers alike all benefit from the exchange of meaningful, germane feedback. But feedback is a double-edged sword. Given thoughtlessly, without proper preparation and consideration, it is likely to be ignored by the recipient or worse yet, give offense. On the other hand, when given properly, feedback  more...
Effective Use of Feedback for Teams Simulation on-line e-learning cbt (computer based) Effective feedback is an essential element of successful teamwork. Periodic reviews and discussions of how the team is performing, how individuals are contributing to the team's performance, and how the team is being managed, are all vital to ensuring that the team continues to perform at peak level. As a team leader, your ability to give and receive feedback will seriously impact the  more...
The Impact of Culture on Communication on-line e-learning cbt (computer based) Everything you say is influenced by culture. You operate with a set of invisible beliefs, values, and assumptions that become apparent to other people in the way you behave. Culture is important to the way you communicate, even though it is often hidden. Understanding more about culture can be a real bonus when working as part of any global organization. Showing your customers and coworkers in  more...
Cross-cultural Communications Simulation on-line e-learning cbt (computer based) You're the newly hired general manager of the Springfield Strikers, a women's professional soccer team. The team had a mediocre record over the past season and did not draw as many fans as the more successful teams in the league. Now it's the off-season, and your job is to make changes to improve the team's on-field performance without going over budget. First, you'll meet with Maria Adalberto,  more...
Managing the Expert Developing a Successful Environment on-line e-learning cbt (computer based) Managing the Expert: Developing a Successful Environment explains management strategies, incentive programs, and the challenges of maximizing experts' creative potential. It identifies the processes for designing and implementing expert-appropriate incentive programs, managing renegade creativity, and managing barriers to expert creativity. The target audience for this series is managers,  more...
Developing Career Plans for Your Technical Professionals on-line e-learning cbt (computer based) Why should you be interested in career development for the technical professionals you supervise? Because it's good for them, good for your company, and good for you. One of your major challenges as a manager of technical people is retaining them. And you may also need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a  more...
About 360-Degree Performance Feedback on-line e-learning cbt (computer based) Are you ready for a change in the way your company evaluates and develops its management staff? Perhaps you are dissatisfied with the effectiveness of your current efforts to help your managers work to their potential? The 360-degree performance feedback process may be the solution to your needs. Although the use of 360-degree feedback is relatively new (approximately ten years old), public,  more...
Successful Coaching Relationships on-line e-learning cbt (computer based) Coaching is a set of practical skills and a style of relating that develop the potential of both the individual being coached and the coach. For this development to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of  more...
Overview to Effective Business Communication on-line e-learning cbt (computer based) Calvin Coolidge said, "No one ever listened themselves out of a job." Furthermore, you could say that "No one ever communicated themselves out of a job." Understanding business communication is foundational to being an effective administrative support professional. Learn about the business communication process and techniques for effective communication such as listening effectively and sending  more...
Advancing Your Administrative Career on-line e-learning cbt (computer based) Getting a position as an administrative support professional is a great accomplishment. However, have you considered what your next move should be? This course will show you how to advance on the job by providing you with important information about having a professional image and a successful attitude. You will learn valuable leadership skills and methods for motivating others. You will gain  more...
Investment Project Analysis and Selection on-line e-learning cbt (computer based) Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will learn how to choose corporate projects based on the different project analysis models and advanced analysis tools. This course is designed specifically for business managers, financial  more...
Communication Skills and Project Management on-line e-learning cbt (computer based) An essential element of management is the ability to effectively communicate with people. The capacity to successfully communicate in today's global economy is a pivotal element to the success of any organization. Managers need to be aware of emerging technologies and how these affect international communication. To meet an improvement project's specified goals and objectives, a manager must also  more...
Windows 2000 - Internet and Extranet Security on-line e-learning cbt (computer based) To enable students to design inbound and outbound Internet security solutions and secure partner access to network and to provide an overview of PKI and enable students to design PKI security solutions Students preparing for Microsoft exam 70-220; personnel in medium to very large computing environments that use the Windows 2000 network operating system  more...
E-Commerce 7 0 on-line e-learning cbt (computer based) This WestNet e-Learning module explores the extensive, invisible "back-end" systems that make online business possible: credit cards and electronic cash, Web marketing strategies, search engines that bring customers to online storefronts, and integrated systems of specialized servers that handle complex transactions at a distance.  more...
Do or Delegate on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course is about one of the most fundamental decisions you ever make at work - whether to do a piece of work yourself or delegate it. Delegation is the key to empowerment. This course explores the barriers to effective delegation, the benefits from delegating more, what should be delegated and what shouldn't. It also examines the choice of who you should delegate to. As a result of this course  more...
Windmaster Case Study 7: Strategy Implementation on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines the issues involved in implementing a  more...
Personal Effectiveness - Teamworking: Creating a Collaborative Team Environment on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Where people are working together, two plus two can equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. This course will show you what good team communication means and how you can create a team environment that's  more...
Business Travel Safety Safety Measures for Travelers on-line e-learning cbt (computer based) In "Business Travel Safety: Safety Measures for Travelers," you will learn why business travelers are often at a higher risk for being involved in a crime than local citizens. Additionally, you will understand what precautions a woman traveler should take and what safety guidelines should be followed. You will also learn why it is important for disabled persons to consider their safety when  more...
Organizational Communication The Fundamentals on-line e-learning cbt (computer based) Organizational Communication: The Fundamentals gives the student a background in communication terms and organization basics. The program also gives the student guidelines for communicating effectively and motivating employees, as well as methods for overcoming barriers to organizational communication. By applying the provided guidelines, the student will be able to communicate effectively,  more...
Virtual Team Management Developing Virtual Teams on-line e-learning cbt (computer based) In Virtual Team Management: Developing Virtual Teams, you will learn about the nature of virtual teams, including the characteristics and types of virtual teams. You will also learn what needs virtual team members have, as well as the types of technology virtual teams use to communicate. In addition, you will learn how virtual teams can overcome trust and communication barriers, as well as how to  more...
Organizational Behavior Organizational Dynamics for Individuals on-line e-learning cbt (computer based) Organizational Behavior: Organizational Dynamics for Individuals defines organizational behavior and identifies the variables and characteristics that influence an individual's behavior in the workplace. Managers, supervisors, team members, and anyone who is interested in improving the behavior variables within their organization.  more...
Managing the Expert Managing the Unique Needs of Experts on-line e-learning cbt (computer based) Managing the Expert: Managing the Unique Needs of Experts explains expert attitudes and behaviors. It identifies methods for managing power and politics in an expert environment and provides guidance for experts managing experts. The target audience for this series is managers, directors, and project leaders.  more...
Advanced Business Communication: Guidelines for Effective Communication on-line e-learning cbt (computer based) In the Advanced Business Communication: Guidelines for Effective Communication you will be introduced to the world of business communication in general and to areas that are fundamental to effective business communication today. You will learn about typical barriers to effective communication and guidelines for overcoming them. You will also learn about steps in the communication process uses of  more...
Listening Skills: Listening Challenges on-line e-learning cbt (computer based) This course's aim is to help the learner overcome listening problems and enable him or her to communicate more effectively. It identifies barriers to listening and provides useful guidelines for improving the learner's listening skills. This course concentrates on how to interpret use and improve body language as a form of communication. Finally it identifies common listening styles so the  more...
Project Management: The Team on-line e-learning cbt (computer based) This course covers the human resources responsibilities of project managers, the types of power associated with project management, and the advantages and disadvantages of project organization types. This course also includes information about the fundamentals of organizational planning, the steps to follow when creating a project team, as well as the questions you should answer prior to staffing  more...
Achieving Success Without Authority: Personal Accountability on-line e-learning cbt (computer based) In this course a Achieving Success Without Authority: Personal Accountabilitya you will learn the importance of personal accountability for achieving success. This course teaches you about self-reliance and how you can achieve it through personal accountability. In addition you will learn how to have effective working relationship the skills you need for coaching and the steps to  more...
Women in Leadership: Leadership Roles and Styles on-line e-learning cbt (computer based) In Women In Leadership: Leadership Roles and Styles you will learn about characteristics of the old and new constructs of leadership and business such as the role gender has played in shaping leadership. In addition you will learn the steps you should follow when addressing barriers to women's leadership as well as the process for encouraging leadership growth in others.  more...
Cross-Cultural Business Communication: Developing Cross-Cultural Communication Skills on-line e-learning cbt (computer based) Cross-Cultural Business Communication: Developing Cross-Cultural Communication Skills offers students the information they need to build cross-cultural relationships. The program identifies cross-cultural barriers and explains the process for avoiding these barriers. In addition information about employing and communicating through an interpreter is provided.  more...
Business Problem Solving: Problem Solving Fundamentals on-line e-learning cbt (computer based) In Business Problem Solving: Problem Solving Fundamentals you will learn about the need for problem solving the ineffective responses to problems and the elements of an effective solution. The program also provides a description of the skills that effective problem solvers possess. Additionally the program provides you with definitions and strategies for overcoming barriers to solving problems.  more...
Motivation: Empowering to Increase Motivation on-line e-learning cbt (computer based) ...arn how empowerment affects the workplace how to overcome barriers that hinder empowerment and how an empowerment plan can be developed. You will also learn how to recognize empowerment the benefits of empowerment and how to prepare to empower employees. By learning how to decide who to empower how to manage empowered employees and what characteristics organizations should have to empower their  more...
Business Ethics: Ethical Decision Making on-line e-learning cbt (computer based) In Business Ethics: Ethical Decision Making you will learn about ethical dilemmas in business and a decision making process for solving them. You will also learn barriers and consequences to consider when making ethical decisions and the process for blowing the whistle when unethical situations arise.  more...
Virtual Teams: Communicating Effectively on-line e-learning cbt (computer based) In Virtual Teams: Communicating Effectively in Virtual Teams participants will learn the importance of communication among virtual team members and how to communicate effectively in a virtual team setting. Participants will also learn how to overcome barriers to virtual team communication as well as what technological innovations facilitate communication among virtual team members.  more...
Cross-Functional Teams: Selecting Cross-Functional Team Members on-line e-learning cbt (computer based) Cross-Functional Teams: Selecting Cross-Functional Team Members covers how to identify and select cross-functional team leaders and members and how to ensure cross-functional team success. The program also covers roles in cross-functional teams how key stakeholders are important to the success of cross-functional teams and the reasons that cross-functional team member/upper management  more...
From Global Innovative Campus
Project Management Team Leadership The vast majority of project work in today's organizations is done in a team setting. In this environment, project management team leaders have a tremendous responsibility and opportunity to develop and exhibit leadership skills. This course first discusses the roles and responsibilities of the project management team leader, in particular their responsibility with regard to project stakeholders.  more...
From Technology Ed
Cloud Computing The term a Cloud Computinga commonly refers to computing services available on demand, over the Internet, and that allow for dynamic elastic growth based on business needs. It encompasses a range of services: from basic infrastructure hosting (servers, databases, etc.) to hosting of development platform environments, to applications hosting. The services can reduce the time it takes to get  more...
From ADIAN Collaborative Resolution Solutions Inc
Communication on-line e-learning cbt (computer based)study at homeself directed Communicating is something we do everyday. Interacting with another person seems so simple yet it is a much more complex process. This course will assist you in becoming an increasingly effective communicator. The course includes a definition of communication and three fundamental skills to effective communication. Barriers to communication, word choices and representational systems, including  more...
From Treeline Training, Inc.
Delegating Often misunderstood and poorly implemented, effective delegation can be a highly successful method to increase productivity and build capability among employees. This program will help managers and supervisors select the right person for delegation, implement a five (5) step process for effective delegation, recognize and overcome barriers to successful delegation and identify the most  more...
From JED New Media inc.
Parenting Teenagers on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedworkshop / seminartrain the trainercomputer lab Synopsis Are you the parent of a teenager? Do you struggle to relate and communicate with your teen? Many different elements contribute to the barriers in understanding between parents and teenagers. This JEDlet offers tips and hints on how you can overcome these differences and have a fulfilling relationship with your teen. This is a 60-minute online tutorial  more...
Breaking Barriers by Brainstorming on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Incorporate brainstorming as an effective problem-solving tool to conquer business challenges. Whether you are a small business owner, department head, or team leader, you can benefit from this invaluable asset in today? s competitive business environment. Learn how to creatively generate ideas and conduct productive brainstorming sessions. 40-minute online tutorial  more...
From Construction Mastery Institute
Welding Safety on-line e-learning cbt (computer based) The "Welding Safety" eCourse reminds employees that there are indeed a number of hazards associated with welding, and provides the information they need to work safely when involved with welding operations. Using a powerful combination of audio, full-motion video, text and colorful graphics, this eCourse provides the most cost-effective safety and regulatory compliance training available today.  more...
From eCPD.
Access Control on-line e-learning cbt (computer based) Access Control is one of the essential responsibilities of a Security Officer. Security Officers control movement of personnel and materials in, out of, or within a facility that are essential to normal operations, and prevent unauthorized access and egress. Security Officers must understand access controls and measures involving the interaction of human resources in conjunction with other  more...
Effective Communication In The Workplace on-line e-learning cbt (computer based)self directed This course is intended to give an overview of communication at work. You will learn about how communication works, how it can break down, and how you can improve the likelihood that you can be more effective in your interactions at work. The two most important pieces of effective communication are listening and explaining yourself. You will learn a great deal more about both of these skills, and  more...
Time Management on-line e-learning cbt (computer based)self directed ...is course will give you valuable information about common barriers to effectively managing your time at work, along with concrete techniques to maximize what you can get done during the work day. After completing this course, you will be able to: * Define time management. * Explain the importance of time management. * List common obstacles to effective time management.  more...
From Business and Training Solutions Ltd.
Graduate Diploma in Sales Coaching self directedworkshop / seminar ...ithin an organisational context Learning Unit GDSC02 a Barriers to sales performance Learning Unit GDSC03 a Differences between sales coaching and other management disciplines Learning Unit GDSC04 a The relationship between professionals & their coaches Module GDSC2 a Preparation and Planning for Effective Sales Coaching Learning Unit GDSC05 a Selling your role as coach to the  more...
From Automated Learning Corporation
Laser Safety _ On-Line Training on-line e-learning cbt (computer based) Web-training with certification test for operators, technicians, and engineers who deal with lasers. Light as energy, energy conversion Injuries Laser classifications, warning labels Nominal Hazard Zone The eye, potential exposure/injury Maximum Permissible Exposure Safety procedures, eyewear/clothing Optical density, wavelength dependencies Placement, lockout/tagout, barriers/traps, hazardous  more...
From Morningstar Ventures
360 Degree Feedback Assessment ...iduals, to pinpoint strengths to leverage and to identify barriers to success as a leader. As an organizational strategy during change, a 360 feedback process can help establish goals and metrics for new desired behaviors. Facts You Need to Know All feedback except that of the direct manager is confidential. The feedback is likely to be more candid than face-to-face feedback. The data  more...
From Aspira Continuing Education
Law and Professional Ethics CA LPCC Grandparenting Requirement CEU Course This course is designed to help you: 1. Identify Legal and Ethical issues in counseling including but not limited to professional ethical standards and significant legal considerations. 2. Increase familiarity with the licensing law and process. 3. Define and increase fluency in regulatory laws that delineate the professiona ™s scope of practice, counselor-client privilege,  more...
Conflict Resolution on-line e-learning cbt (computer based)study at homeself directed This course is designed to help you: Define the process of conflict resolution Learn specific conflict resolution techniques Identify various theoretical approaches to conflict resolution Identify the barriers to conflict resolution Clinically address the barriers to conflict resolution  more...
Cultural Competency on-line e-learning cbt (computer based)study at homeself directed Define Cultural Competency in relationship to counseling, psychotherapy, and social work-Become familiar with relevant cultural competency demographic information-Obtain information that includes but is not limited to, the social and psychological aspects of culture on counseling-Identify cultural issues and barriers to counseling-Identify relevant issues and clinical implications in coping with  more...
How To Build a Thriving Fee-for-Service Practice on-line e-learning cbt (computer based)study at homeself directed This book is for every psychologist who wants to have a more profitable practice. Well written, with essential information for psychologists who want to grow their practice. Want an ethical and successful practice that you control? If so, this book is for you. Dr. Kolt's book will not only help you obtain an ethical profitable practice, it will lead you through a path of self-discovery and provide  more...
From Morningstar Ventures
Consulting Skills Assessment ...s used to pinpoint strengths to leverage, and to identify barriers to success. As an organizational strategy during change, a feedback process can help establish goals and metrics for new desired behaviors from change leaders and influencers. CSA is also a tool for implementation of the skills and practices highlighted in our very popular workshop, the Advanced Consulting Skills course. The  more...
From Coaching Ourselves
Silos and Slabs In Organizations Author: Henry Mintzberg Many of todaya ™s organizations are highly-structured and complex which can make communicating and getting the job done difficult. We look at two characteristics of their formal structures - silos and slabs - and the challenges these present to managing, and investigate ways to manage across and beyond them. This topic will provide you with an opportunity to:  more...
Igniting Momentum with Customer Insights Author: Jean-Claude Larreche Some companies are able to deliver sustained exceptional growth year after year: they have momentum. Companies such as IKEA, Virgin Atlantic, and Apple come to mind. What is the key to their success? An external focus promoting continual insights into their customersa ™ needs. Igniting momentum in your organization starts first and foremost with customer  more...
From Hrd200 Consulting Group, Llc
Communication Strategies ...Identify ways that communication can happen a Identify barriers to communication and how to overcome them a Develop their non-verbal and paraverbal communication skills a Use the STAR method to speak on the spot a Listen actively and effectively a Ask good questions a Use appreciative inquiry as a communication tool a Adeptly converse and network with others a Identify  more...
From PDHengineer. com-Decatur Professional Development, LLC
Vapor Barriers Under Concrete Slabs - How to Select and Locate on-line e-learning cbt (computer based) ...who are involved with the design of waterproofing / vapor barriers for building construction. The student must take a multiple-choice quiz consisting of ten (10) questions at the end of this course to obtain PDH credits. Specific Knowledge or Skill Obtained This course teaches the following specific knowledge and skills: How to properly select a vapor barrier How to  more...
Designing Radon-Resistant Homes on-line e-learning cbt (computer based) ...Reduction of "stack effect" Use of mechanical barriers for soil gas entry EPA recommendation for Zone 1 home locations State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and provincial licensing boards. Decatur Professional Development is an approved provider of continuing education in all states that  more...
Prevention of Shoreline Erosion - Coastal Defense Schemes on-line e-learning cbt (computer based) ...reakwaters Jetties Concrete armor units Storm surge barriers Pile structures Scour protection State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and provincial licensing boards. Decatur Professional Development is an approved provider of continuing education in all states that pre-approve course providers. In all  more...
ADA Standards for Accessible Design on-line e-learning cbt (computer based) ...ccess, the ADA established both requirements for removing barriers in existing facilities and the ADA Standards for Accessible Design (28 CFR Part 36 Appendix A - Revised July 1, 1994) for new construction and alterations. All newly constructed business buildings or facilities must be built in strict compliance with the ADA Standards for Accessible Design. An alteration, such as remodeling,  more...
Safe Rooms and Shelters - Chemical Biological and Radiological Threat Protection on-line e-learning cbt (computer based) ...barriers that protects the occupants from the outside environment. Under usual operations, a building does little to protect occupants from external airborne hazards because outside air must be continuously introduced through these openings to provide a comfortable, healthy inside environment. A building can provide substantial protection against agents released outside only if the flow of  more...
Energy Conservation on-line e-learning cbt (computer based) ...lated factors such as infiltration, insulation, and vapor barriers. Heating, ventilating, and air-conditioning systems (HVAC) are covered in detail including explanations of the various types of HVAC systems and some of the most promising energy saving concepts associated with HVAC systems. Other topics include how to use lighting products efficiently and ways to save energy with miscellaneous  more...
From Backup Training Corporation
Interview Techniques on-line e-learning cbt (computer based)cd rom ... needs of deceptive people and learning to break down the barriers to confessions. Specific questioning techniques, kinesics, statement content analysis, and handwriting analysis all play major roles in identifying deceptiveness in the interviewee. The skills obtained from this course will help an investigating officer learn not only how to identify deception, but also how to properly conduct  more...
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