Certified Knowledge Manager Training (Switzerland) 






...r,
PricewaterhouseCoopers (
PwC),
Zurich,
Switzerland, and
Barry Hardy,
Director, KM Institute Switzerland
Beat
Knechtli, will lead discussions of KM and Leadership, Culture, Organisational Development & Change Management, whereas Pavel Kraus will cover KM Structure, KM Tools, IT Support & Measurement, and the Business Case and metrics for KM. Case Studies & Discussions will be used to
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