Online Base eLearning - Training Resources
Base Training Provider? - Tell us about your Training!
From Online Training Directory
Introduction to Customer Relationship Management CRM -Part 1


DISCONTINUED--Step into the world of CRM with this foundation course in Customer Relationship Management and learn how the practice of effective CRM can not only transform you into a highly successful business professional but also improve your company`s bottom line by helping you expand and retain your valuable customer base.
more...
Designing Security for a Windows 2003 Network - MCSE (70-298)
This course is desigend for the student seeking MCSE Certification who would function in medium to very large computing network environments that use Microsoft Windows 2003 as a network operating system. Student will learn about network security issues, concerns and protection.
This course is designed to to teach the student network security and related security concerns and necessary actions to
more...
Designing a Windows Server 2003 Active Directory & Network Services Infrastructure (70-297)
In this newly released coursed the student will learn about designing an Active Directory and Network Services Infrastructure for a Windows 2003 network.
In this newly released coursed you will learn all you need to know about designing an Active Directory and network services Infrastructure for your Windows 2003 network.
This course is designed to teach the student about Designing Active
more...
Install, Configure & Administer Windows XP Professional - MCSE (Exam 70-270)
This course is desigend for the student seeking MCSE Certification who would function in medium to very large computing environments that use Microsoft Windows XP Professional as a desktop operating system.
This course is designed to to teach the student basic installation, configuration and overall administration of the Windows XP Pro environment. This training and area of expertise advances the
more...
Oracle 10g OCA
...course on Oracle 10g will provide the necessary knowledge base so you can begin building your foundation with Oracle 10g. An Oracle Certified Associate (OCA) demonstrates a solid foundation of skills for an apprentice or entry-level job role. By earning your OCA you greatly improve your opportunities to achieving your goals. The Oracle Certified Associate is the first step to becoming an Oracle
more...
Moving from Trainer to Performance Consultant



...to gaining the skills you need while building your client base. There are job aids, tools, and methods to help you make this career transition smoothly and successfully. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training.
Taking a step up in your career is an exciting time. Now is your chance to help your clients with their overall
more...
ISO 9001:2000 General Employee Training
...ISO 9000 has the essential features which provide a solid base for any QMS. ISO 9000 is primarily concerned with "quality management". This means what the organization does to: Fulfill the customer's quality requirements Meet applicable regulatory requirements enhance customer satisfaction achieve continual improvement of its performance in pursuit of these objectives. After you place your
more...
Introduction to the Administration of a Medical Office


This course is designed for beginning office and practice managers in a medical office setting.
Introduction to the Administration of a Medical Office The course is intended for individuals beginning in management or those aspiring to be in medical administration.
It covers such administrative topics as practice analysis, staff assessment, and the new HIPAA regulations in a practical way. The
more...
FLSA Training & Certification Program
Learn how to adminster the federally-mandated FLSA rules and earn a "Certified FLSA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions.
The Fair Labor Standards Act (FLSA) covers wage and hour rules for U.S. workers, including what hours employees can work and what base and
more...
Comprehensive Leadership Training
...ifferent conceptual perspectives giving it a wide-ranging base. This course is meant for working people in leadership positions and for those who are about to enter into positions with leadership responsibilities.
Welcome to our Comprehensive Leadership Training Course There is such a dearth of good leaders everywhere that they are the best paid people in any organization.
It is a well known
more...
Valuing Diversity



...base for the manager to learn about his or her own beliefs and to see the potential of a diverse workplace. There are tools and techniques to help a supervisor learn to recognize the positive contributions all employees make in achieving the goals of the organization. There are suggestions for modeling and promoting organizational values and methods to gain involvement from diverse populations.
more...
From 123-CBT Computer Based Training
Building Brand Equity
...has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. Brand equity adds dollar-value to a company's worth.So, what are the components that make brand equity? How do you create brand equity? How do you make your company worth more in the consumer's eyes? This course will answer each of these
more...
Building Brand Equity
The Contact Center and the Technical Support Agent
...t is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as businesses realize the importance of CRM strategies to their
more...
The Inbound Call Center
...e they demand. By ensuring that you have a good knowledge base of the inbound call center industry, you are establishing a sturdy framework for success. This course will provide you with the knowledge needed to identify customer care benefits resulting from key events in the history of call center technology; recognize the effect of environmental factors on productivity; apply the processes to
more...
Effective Relationships with Business Partners
...base of business resources: Expand your company, acquire another company, or partner with a complimentary company. In many instances, partnering is the most advantageous choice. Creating an alliance confers the same kind of benefits as an acquisition--but with fewer risks and better definition. The key to creating a successful partnership lies in the ways in which you define the relationship
more...
Performance Reporting and Stakeholder Management
...h examples. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMBOK?? certification exam. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third
more...
An Introduction to Project Management
...nt is rapidly expanding, as more companies become project-based organizations. However, not all organizations and industries manage projects well. Some continue to waste time, money, and resources even after establishing procedures and protocols. A 1995 Standish Group survey showed that only 16 percent of software development projects finished on time and under budget, 31 percent were canceled,
more...
Communications Planning and Information Distribution
...stribution. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMP?? Certification Exam.This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third
more...
C Programming for the Microsoft NET Platform Part 4

... Learn To Identify the syntax for extending a base class. Identify the syntax for accessing base class members. Identify the syntax for calling a base class constructor. Identify characteristics of internal access. Identify the syntax of an internal class. Identify characteristics of aggregation. Audience The intended audience for
more...
C Programming for the Microsoft NET Platform Part 4

... Learn To Identify the syntax for extending a base class. Identify the syntax for accessing base class members. Identify the syntax for calling a base class constructor. Identify characteristics of internal access. Identify the syntax of an internal class. Identify characteristics of aggregation. Audience The intended audience for
more...
C Programming for the Microsoft NET Platform Part 3

...morphism. Identify characteristics of an abstract base class. Identify characteristics of an interface. Identify characteristics of binding. Unit 2: Reference Variables 3 hours Identify the syntax used to declare a reference variable. Identify characteristics of an invalid reference. Identify characteristics of comparing reference
more...
C Programming for the Microsoft NET Platform Part 1

...e Runtime (CLR). Identify characteristics of the Base Class Library (BCL). Identify characteristics of ADO.NET. Identify characteristics of ASP.NET. Identify characteristics of the user interface (UI) for Windows. Identify characteristics of classes in C#. Identify characteristics of the Main method. Identify the syntax of the using
more...
C Programming for the Microsoft NET Platform Part 1

...e Runtime (CLR). Identify characteristics of the Base Class Library (BCL). Identify characteristics of ADO.NET. Identify characteristics of ASP.NET. Identify characteristics of the user interface (UI) for Windows. Identify characteristics of classes in C#. Identify characteristics of the Main method. Identify the syntax of the using
more...
Oracle PL SQL Database Programming

...programs and packages. It also introduces learners to database triggers: how to create them and their application to complement the capabilities of the Oracle base product. L earn To: Create subprograms and packages. Manage procedures and functions. Create triggers. C ontent Emphasis Skills-Based A udience Application Developers, Database Administrators, and
more...
Interconnecting Cisco Networking Devices Part 3

This is the third course in a 3 part series that prepares learners for the Cisco CCNA ICND exam 640-811 - Interconnecting Cisco Networking Devices. The course describes Network Address Translation (NAT) and port address translation (PAT). This course also covers how to configure serial interfaces using PPP and High-Level Data Link Control (HDLC) encapsulation. Frame Relay operation is introduced
more...
TCP IP Internetworking on Windows NT 4 0 Curriculum

...Microsoft Windows NT 4.0
C ontent Emphasis
Skills-Based
A udience
This course series is intended for professionals seeking MCSE certification.
Course Contents
Course Series: Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0
Course Series 71435 - 71438
This four part series provides students with the knowledge and skills required to setup, configure, use and
more...
Building an E-Commerce Business Case

...dentify the elements required to build an online customer base.
Identify the role of database technologies in building online customer relationships.
Identify online relationship marketing techniques.
Identify online customer profiling tools.
Identify the features of an online customer program.
Identify factors to consider when building a brand.
Identify the role of online brand
more...
Oracle Form Builder R6 Including Reusable Oracle Components

...s the sixth in a six-part Oracle Developer series that is based on Oracle Developer Release 6. This course will enable learners to implement methods to use additional data sources, to work with Oracle8 objects, and to integrate charts, reports, and timers in form modules. In addition, the course covers the procedures to reuse components, objects, and code and to modify the relations between two
more...
Oracle Form Builder R6 Writing and Debugging Code

...s the third in a six-part Oracle Developer series that is based on Oracle Developer Release 6. In this course learners will create and control alerts, debug PL/SQL code, and process queries in form modules. In addition, the course will cover transaction processing, Form Builder application customization, and writing flexible code. L earn To: Identify the communication formats used by
more...
Oracle Form Builder Including Reusable Oracle Components

...he sixth in a six-part Oracle Form Builder Series that is based on Oracle Developer/2000 Release 2. This course will help participants learn how to implement methods to use data sources, and to integrate charts, reports and timers in Forms. In addition, reusing components, objects and code will be taught. Finally, Form Builder's new features will be covered.
L earn To:
Implement the
more...
Oracle Form Builder Writing and Debugging Code

...he third in a six-part Oracle Form Builder series that is based on Oracle Developer/2000 Release 2. This course will help participants learn to create and control alerts, debug PL/SQL code, and process queries. In addition, transaction processing, Form Builder application customization, and writing flexible code will be covered.
L earn To:
Identify the descriptions of the
more...
C Programming - Part 3

... third in a four-part series on C++ Programming, which is based on ANSI C++. This course will give students the skills and knowledge needed to better manage their C++ objects and classes. Students will learn how to handle references and dynamic memory allocation, as well as take advantage of polymorphism, overloading, and templates. L earn To: Identify the features of types of
more...
C Programming - Part 2

...second in a four-part series on C++ Programming, which is based on ANSI C++. The focus of this course will be on the object-oriented (OO) capabilities of C++. Students will gain the skills and knowledge needed to effectively create and manage classes, work with functions and operators, and take advantage of inheritance. L earn To: Override the assignment operate. Initialize objects.
more...
SQL Server 7 0 Designing and Implementing Data Warehouses - Part 2

...on types and techniques. C ontent Emphasis Skills-Based A udience This course series is designed for IT professionals responsible for planning, implementing, and maintaining a data warehouse using Microsoft SQL Server client/server database management system version 7.0. This series will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and
more...
Brand Management Branding on the Web

...l stages of moving online in order to expand its customer base. The Lil' Brown Bean brand is associated with an upscale image of quality and discerning taste. You are meeting with the team that is in charge of developing the plan to move the brand online. The team is made up of Jessica Stone, the Marketing Communications Manager; Marcus D'Angelo, the Senior Web Developer/Designer; and Elizabeth
more...
SAP R 3 Working with v3 0

...ata into the R/3 System.
C ontent Emphasis
Skills-Based
A udience
This course is designed for Business Users of all SAP R/3 applications. The course is also directed to IS Support staff and SAP Project Team members needing training in use of the basic SAP system functions. Participants should have completed the following course: Course 12749 SAP R/3 Fundamentals.
T otal
more...
C Foundation for Non-C Programmers - Part 2

...mmers the fundamentals of C++ programming. This series is based on ANSI C++ and is not environment or vendor-specific. This course introduces the skills needed to be able to begin to use C++'s Object-Oriented (OO) features. Students will hearn how to create, use, and extend classes, as well as how to populate those classes with members and functions. They will also learn how to instantiate
more...
SQL Server 7 0 - Implementing a Database - Part 2

...provide students with the knowledge to to implement a database solution with Microsoft SQL Server 7.0. L earn To: Implement data integrity. Create and maintain indexes. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for implementing a database solution with Microsoft SQL Server 7.0. Participants should have completed
more...
Oracle 11i10 Order to Cash Order Entry Overview

...ptions for displaying the end customer details in Install Base.
Identify options for entering order header information.
Identify steps for creating sales credit splits at the header level of a sales order.
Identify characteristics of order line statuses.
Perform a Web page-based search for an item in Order Management (OM).
Identify options for entering line information.
Identify
more...
Project 2000 Fundamentals

...a project plan visually, display the actual plan with the baseline plan, set reminders, and send workgroup messages. Communicate project information by creating and modifying standard task reports, enhancing the report layouts, and exchanging information. C ontent Emphasis Skills-Based A udience This course is intended for end users that use the fundamental capabilities of
more...
SAP R 3 Variant Configuration Config Scenario

...view of how master data is used to build up the knowledge base used to describe a variant product in the R/3 System. Furthermore, the learner will be shown how to use the simulation function and the single level production order scenario. Learn To: a Building up the knowledge base. a Configuration parameters. a Logistics master data. a Price determination in
more...
Windows XP Install Admin Curriculum

...ft Windows XP is the new operating system from Microsoft. Based on the Windows 2000 code base, Windows XP has been represented as a big release for Microsoft - one that will be similar to the revolutionary release of Windows 95. The technical implementation and support of Windows XP Professional within corporate environments is crucial for organisations that plan to move to the Windows XP
more...
Windows XP Install Admin Curriculum

...ft Windows XP is the new operating system from Microsoft. Based on the Windows 2000 code base, Windows XP has been represented as a big release for Microsoft - one that will be similar to the revolutionary release of Windows 95. The technical implementation and support of Windows XP Professional within corporate environments is crucial for organisations that plan to move to the Windows XP
more...
Visual Basic NET-Windows Development Part 1

...orms and controls. It explains how to create and populate base forms and inherited forms by using Microsoft Visual Studio .NET. It also covers organizing controls on a form and creating Multiple Document Interfaces (MDI). Further more it explains how to code for event procedures associated with different controls. The course covers how to use some of the Windows Forms intrinsic controls in an
more...
Managing Performance Establishing a Peformance Plan

...tify elements on which performance expectations should be based. Recognize the steps in the process for discussing the job description. Lead a discussion of a new employee's job description. Simulation Overview: In this simulation, you will be meeting with Monica Washington, a newly-hired Account
more...
Managing Performance Overcoming Performance Appraisal Challenges

...k-neck speed, and she is interested in building her skill base by exploring new job functions. However, in order to do that she will need to simplify some of her current tasks or delegate responsibilities to others. In the course of your status meeting with her, you must discuss what progress she has made in meeting her goals, and determine what you can do to help her toward greater
more...
Organizational Crisis Mgmt Managing a Crisis

This course focuses on management during and after a crisis. It starts by covering challenges presented by crises, the importance of crisis recognition, and immediate management strategies on sudden crisis outbreak. It then moves on to management of information, decision-making, and managing with regard to legal issues. The final section covers guidelines for managing specific crisis types, for
more...
Designing for Cisco Internetwork Solutions Part 5

...col (SNMP).
Identify features of Management Information Base (MIB).
Identify features of the functional model for network management.
Identify characteristics of Fault Management architecture.
Identify characteristics of Configuration Management.
Identify characteristics of Service Level Agreements (SLAs).
Identify requirements of Service Level Agreements (SLAs).
Identify
more...
CIW Database Specialist Part 2 Logical Physical Design

...tudents about normalization, and logical and physical database design. This course will cover the normalization about the first, second, and third normal forms, and also about Boyce-Codd Normal Form, logical database design resolving relationships, creating a logical data model, and the various integrity constraints, physical database design which introduces physical design, creating enterprise
more...
CIW Internetworking Professional Part 4 Network Management

... Identify features of the Management Information Base (MIB) tree. Match MIB data types with their features. Match MIB groups with their features. Audience The audience for this course will apply to students involved in defining network architecture, identifying infrastructure components, and monitoring and analyzing network performance. They will also be
more...
SAP R 3 CO Cost Center Acct Settings for Periodical Processing

...Based Training course (CBT) SAP R/3 CO: Cost Center Accounting Settings for Periodical Processing is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals focus on the customizing features as initial setups, how to post within Cost Centers, allocations and reports that are used in R/3 for internal accounting tasks.
more...
WebSphere MQ Essentials Introduction

... Notes, the Web, enterprise transaction systems, and data base systems. Learn To To identify key features of WebSphere MQ. To match program-to-program communication styles with their descriptions. To identify features of application models supported by WebSphere MQ. To identify
more...
Microsoft NET Tech Overview Part 1 NET Platform Framework

This course gives an introduction and basic explanation of the Microsoft .NET Platform and its components, including the .NET Enterprise Servers (BizTalk Server, Application Center, Host Integration Center, Mobile Information Center Internet Security and Acceleration Server and SQL Server) as well as development tools and technologies (XML, ASP.NET, Visual Studio.NET, and SOAP). Other areas such
more...
WebSphere MQ Essentials Introduction

... Notes, the Web, enterprise transaction systems, and data base systems. Learn To To identify key features of WebSphere MQ. To match program-to-program communication styles with their descriptions. To identify features of application models supported by WebSphere MQ. To identify
more...
From HAZMAT Plans & Programs, Inc
Spanish - Cranes and Rigging

...conveyors. Topics include cranes & derricks, helicopters, base-mounted drum hoists, overhead hoists, conveyors, and aerial lifts, This course covers the topics included in OSHA 29 CFR 1926. 550 Subpart N.
LEARNING OBJECTIVES:
1. Introduce the OSHA regulations which provide the information for cranes and riggings.
2. Become familiar with the different types of cranes and hoists.
3.
more...
Cranes & Rigging Safety 29 CFR 192655 Subpart N

...conveyors. Topics include cranes & derricks, helicopters, base-mounted drum hoists, overhead hoists, conveyors, and aerial lifts, This course covers the topics included in OSHA 29 CFR 1926. 55 Subpart N.
LEARNING OBJECTIVES:
1. Introduce the OSHA regulations which provide the information for cranes and riggings.
2. Become familiar with the different types of cranes and hoists.
3.
more...
From 6P International, LLC
Spanish - Cranes and Rigging
CATEGORY:
Construction
COURSE DESCRIPTION:
This course is intended for workers who want to learn more about cranes, derricks, hoists, elevators, and/ or conveyors. Topics include cranes & derricks, helicopters, base-mounted drum hoists, overhead hoists, conveyors, and aerial lifts, This course covers the topics included in OSHA 29 CFR 1926. 55 Subpart N.
more...
Cranes Derricks and Hoists
This course is intended for workers who want to learn more about cranes, derricks, hoists, elevators, and/ or conveyors. Topics include cranes & derricks, helicopters, base-mounted drum hoists, overhead hoists, conveyors, and aerial lifts, This course covers the topics included in OSHA 29 CFR 1926. 55 Subpart N.
more...
Cranes and Rigging
This course is intended for workers who want to learn more about cranes, derricks, hoists, elevators, and/ or conveyors. Topics include cranes & derricks, helicopters, base-mounted drum hoists, overhead hoists, conveyors, and aerial lifts, This course covers the topics included in OSHA 29 CFR 1926. 55 Subpart N.
more...
California-OSHA Cranes and Rigging
This course is intended for workers who want to learn more about cranes, derricks, hoists, elevators, and/ or conveyors. Topics include cranes & derricks, helicopters, base-mounted drum hoists, overhead hoists, conveyors, and aerial lifts, This course covers the topics included in OSHA 29 CFR 1926. 55 Subpart N.
more...
From Serebra Learning Corporation
Preparing for the Executive-level Sale Simulation
...lling the new fulfillment service to your existing client base, as well as prospecting for new accounts. As you begin preparing to sell the new service, you discover that one of your clients, MicroGalaxy, is having trouble fulfilling orders due to the growth of their electronic component supply business. They currently use your company for their direct marketing efforts. You talk with your
more...
Closing Executive-level Sales Simulation
...le for selling these new services to your existing client base, as well as prospecting for new accounts. You have previously identified, researched, and analyzed a promising potential client, MicroGalaxy Inc. They currently use your company for their direct marketing efforts. MicroGalaxy's electronic component supply business is growing so fast that they're having trouble keeping up with
more...
The Contact Center and Technical Support Agent
...t is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as businesses realize the importance of CRM strategies to their
more...
The Inbound Call Center
...e they demand. By ensuring that you have a good knowledge base of the inbound call center industry, you are establishing a sturdy framework for success. This course will provide you with the knowledge needed to identify customer care benefits resulting from key events in the history of call center technology; recognize the effect of environmental factors on productivity; apply the processes to
more...
Measuring Customer Satisfaction Simulation
...intensive marketing outreach, reevaluating their customer base from every angle. Stratoscape sells primarily to end-users, but they do have partnerships with some retail organizations and large-scale gaming facilities. For the duration of this simulation, you'll assume the role of marketing coordinator. This simulation is based on the SkillSoft series "Measuring Customer Satisfaction." Links
more...
Essentials of External Consulting
You may already have a reputation as something of an area specialist or problem solver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role. What do external consultants really do? Although they may work in a variety of disciplines,
more...
Project IT Management Simulation - The Early Stages
...en very successful and continues to increase its customer base. To further simplify the buying process, American Auto has recently embraced the idea of upgrading its web site's virtual showroom to allow for online purchasing of vehicles for national delivery. With the new web site, a customer will be able to choose the year, model, and options of their new vehicle and then purchase their
more...
Project IT Management Simulation - Design to Rollout
...ccessful and enjoys a continuous increase in its customer base. To further simplify the buying process, American Auto has recently embraced the idea of upgrading its web site's virtual showroom to allow for online purchasing of vehicles for national delivery. With the new web site, a customer will be able to choose the year, model, and options of their new vehicle and then purchase their
more...
Ethics and Professional Knowledge PMBOK aligned
What does being ethical mean? How does one make the best ethical choice in a complex project management environment? What are legal requirements, and how can you spot the moment when conflict of interest has occurred? In today's world, project managers must have a clear comprehension of these ethical responsibilities. Project managers must also be aware of their professional duty to contribute to
more...
Decimals and Percents
A basic understanding of decimals and percentages is key to any businessperson, whether tallying costs for warehouse supplies or estimating resource allocation. This course instructs the learner in the following: how to use decimals, including addition, subtraction, multiplication, and division; how to solve problems involving percentages to determine portions, a rate, a whole unit, and increases
more...
Preparing an Effective Internal Business Case Simulation
For the purposes of this simulation, you are a senior product line manager of women's apparel for Zenith Athletics a national manufacturer of athletic gear and clothing. When an ambitious subordinate proposes a major market-research project geared toward the creation of a new line of mom-and-tot exercise apparel, you offer your assistance in the preparation of a business case. Tasks focus on the
more...
Developing as a Manager The Many Roles of a Manager
This course introduces the multi-faceted role of an effective manager. A series of self evaluation exercises assist the participant to create a personal development plan to enhance their current managerial skill set. All levels of professionals who supervise the performance of other staff members.
more...
Leading from the Front Line Simulation
In this simulation, you will be tasked with serving as a networker, dealing with the issues that arise when informal leaders take the initiative and lead from the front line. As the Manager for the Customer Service Team for Cross & Witherson, Unlimited, you have been made aware of a growing problem with product returns. Using your management and persuasive skills, you must convince both your
more...
Analyzing Cash Flow Statements
Have you ever had to make a really tough business decision? They can be hard to make, especially since a bad decision can ruin a company. Fortunately there is a way to make a more informed and better business decision; by analyzing your company's financial statements. They contain information that can help you improve your company's efficiency and overall effectiveness. Cash flow statement
more...
Strategic Decision Making
The field of IT management continues to evolve as new methodologies and technologies are made available and adopted by the marketplace at large. Deciding what kinds of work your firm should outsource, whether to lease or buy, and the kinds of projects best kept in-house are matters of crucial concern to any IT manager. At the same time, an array of resource planning and management tools--CRM, ERP,
more...
Organizational Goals and Objectives
...rovides an overview of each of the processes necessary to base your Six Sigma effort on solid ground. Six Sigma is a registered Trademark of Motorola Corporation, and all right, title, and interest in Six Sigma belongs to Motorola. Candidates for Black Belt certification; managers/executives overseeing personnel involved in the implementation of Six Sigma in their organization; consultants
more...
Building Brand Equity
...has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. Brand equity adds dollar-value to a company's worth. So, what are the components that make brand equity? How do you create brand equity? How do you make your company worth more in the consumer's eyes? This course will answer
more...
Union Awareness
According to the U.S. Department of Labor's Bureau of Labor Statistics, in 2004, 12.5 percent of wage and salary workers were union members--down from 12.9 percent in 2003. Why is membership declining? Perhaps the growing number of laws in place to protect workers prevents the necessity of unions, or perhaps the nature of the work itself has changed. Regardless of the decline, workers still have
more...
Visual Basic 6 0 Advanced Enterprise Client Server Dev Part II
This course investigates advanced concepts and technologies that will help you develop more capable and reliable client/server applications with Visual Basic. It discusses the attributes of interfaces and the concept of an interface as a contract. It examines the basic IUnknown interface, the creation and implementation of abstract classes and multiple interfaces, and the fundamentals of the
more...
Windows Forms Creation and Configuration with C 2005
To identify how to create and configure basic Windows forms applications with event handling and method overriding capabilities Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005 and C# 2005 to develop Windows-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Windows-Based Client Development (70-526) certification exam
more...
OS 390 MVS ESA Fundamentals of VSAM Part II
This course explains how VSAM adds and deletes records to and from a KSDS. It describes how VSAM manages the space within the data components of the KSDS when it performs additions or deletions. Also covered is the organization and function of an alternate index, how and when an alternate index can be used, and how an alternate index relates to an existing ESDS or KSDS. It describes the role that
more...
Security administration in Check Point Enforcing a Security Policy
To identify the objects that are used to define a security policy and to be able to create a security policy using Smart Dashboard system administrators, security managers, network engineers, and consultants who manage Check Point NG VPN-1/FireWall-1 gateway deployments
more...
Getting Started with Wireless Home Networking
To explain network concepts and components and to demonstrate the installation and configuration of a wireless local area network adapter, wireless mini PCI card, and wireless base station End users; anyone interested in setting up a wireless home network
more...
SNMP MIBs and RMON
To identify the methods by which data is collected and distributed for network management and the form that those messages take Network managers, administrators, and technical support personnel who require an insight into the protocols most widely used in network management
more...
Microsoft Office 2000 - Beginning Project
To explain and demonstrate the major features of Microsoft Project 2000 used by most users Business managers, planners, and team members who want to track and manage project tasks, costs, and resources; candidates for Microsoft Office Specialist certification; anyone wishing to gain a basic understanding of Project 2000; end users seeking competence in Project 2000
more...
Creating and Working with PDFs in Adobe Acrobat 8
Adobe Acrobat 8 enables you to create Adobe Portable Document Format (PDF) files files that retain a standard appearance across various operating system platforms and browsers. This course explores the creation of PDFs, including creating them from multiple files and web pages. In addition, the course discusses methods of saving, printing, formatting, and organizing PDFs. Accessibility and help
more...
Editing and Reviewing in Adobe Acrobat 8
Using Adobe Acrobat 8, you can perform comprehensive reviews of PDF documents. This application allows you to review and add your comments to a document using a wide variety of commenting and markup features, including notes, stamps, and text insertion tools. This course highlights the main concepts of participating in a review using Adobe Acrobat 8. The will comprise primarily business users
more...
Forms and Document Security in Adobe Acrobat 8
You can create and review many types of PDFs using Adobe Acrobat 8, but this application also enables you to safeguard your documents using any number of Acrobat's security features. This course explores the advantages of PDF security, and highlights several security measures you can employ, such as using digital IDs, security policies, password and encryption protection, and security envelopes.
more...
Netscape Application Server


This course addresses a key component of the Netscape Application Platform, the Netscape Application Server (NAS), and is specifically targeted at developers who want to understand and implement this technology. This course will begin with an overview of the Server's features and then examine its capabilities and benefits. Next, developing and deploying NAS applications will be covered. Finally,
more...
Introduzione al PC e ai programmi applicativi


Questo corso rivolto agli utenti finali che desiderano imparare i concetti e i componenti di base del computer. I partecipanti verranno introdotti alle caratteristiche e alle funzionalita di base di 95, del software applicativo, della posta elettronica e di Internet.
more...
Microsoft Access 2000 Nozioni fondamentali


Questo corso progettato per utenti che desiderano utilizzare le funzionalita di base di Microsoft Access 2000. Una volta completato il corso, gli utenti avranno appreso le nozioni fondamentali di Access 2000; come creare e gestire tabelle e come eseguire operazioni con i dati di Access 2000.
more...
Microsoft Powerpoint 2002 Utente avanzato


Questo corso consente di acquisire le competenze necessarie per utilizzare le funzionalita avanzate di Microsoft PowerPoint 2002. Non sono necessarie particolari conoscenze da parte dell'utente che infatti viene guidato attraverso le nozioni di base relative alle presentazioni PowerPoint e ha la possibilita di eseguire esercitazioni pratiche. Questo corso ideale per i principianti che intendono
more...
Microsoft Access 2002 Nozioni fondamentali


In questo corso verranno descritte le nozioni di base relative a Microsoft(r) Access 2002, illustrando in modo dettagliato i concetti fondamentali per l'utilizzo dei database di Access, senza presupporre alcuna conoscenza preliminare e dedicando particolare attenzione alle procedure. Questo corso ideale per gli utenti meno esperti che desiderano acquisire competenze specifiche e dimostrabili in
more...
Microsoft Outlook 2002 Nozioni fondamentali


In questo corso vengono descritte le nozioni di base di Microsoft(r) Outlook 2002. Non sono necessarie particolari capacita da parte dell'utente, sebbene per il corso sia necessario conoscere le nozioni di base del sistema operativo MS Windows. Questo corso ideale per i principianti che intendono raggiungere un livello misurabile di conoscenza del software di posta elettronica Outlook.
more...
Object-Oriented Programming using C
This course introduces students to advanced programming features of C , such as the different types of C functions, concepts of overloading, and inheritance. Programmers and Application Developers who have experience in programming using a structured language like Fortran and Pascal constitute the primary audience for this curriculum. This curriculum would introduce them to the object-oriented
more...
IBM WebSphere MQ Essentials Introduction
This course is designed to provide a technical introduction to WebSphere MQ. It identifies the major benefits of WebSphere MQ on application design and lists the platforms on which WebSphere MQ is supported. The basic components and structure of WebSphere MQ are described as well as the function of the calls in the Message Queue Interface (MQI). The tasks for managing a queue manager transaction
more...
MS VB .NET: Windows Development Part 1


...orms and controls. It explains how to create and populate base forms and inherited forms by using Microsoft Visual Studio .NET. It also covers organizing controls on a form and creating Multiple Document Interfaces (MDI). Further more it explains how to code for event procedures associated with different controls. The course covers how to use some of the Windows Forms intrinsic controls in an
more...
C# Programming for MS .NET - Part 4: Inheritance and Aggregation


This is the fourth course in a five part series that covers inheritance and aggregation within the Microsoft C# programming language. Users will learn how to use inheritance in C# to derive classes and to define virtual methods. This course will also teach how to make code accessible at the component or assembly level.
more...
C++ Programming - Part 2


This course is the second in a four-part series on C++ Programming, which is based on ANSI C++. The focus of this course will be on the object-oriented (OO) capabilities of C++. Students will gain the skills and knowledge needed to effectively create and manage classes, work with functions and operators, and take advantage of inheritance.
more...
C++ Foundation for Non-C Programmers - Part 2


This is the second part of a two-part series which is designed to teach non-C programmers the fundamentals of C++ programming. This series is based on ANSI C++ and is not environment or vendor-specific. This course introduces the skills needed to be able to begin to use C++'s Object-Oriented (OO) features. Students will learn how to create, use, and extend classes, as well as how to populate those
more...
MS VB .NET: Windows Development Part 1
...orms and controls. It explains how to create and populate base forms and inherited forms by using Microsoft Visual Studio .NET. It also covers organizing controls on a form and creating Multiple Document Interfaces (MDI). Further more it explains how to code for event procedures associated with different controls. The course covers how to use some of the Windows Forms intrinsic controls in an
more...
Oracle PL/SQL: Database Programming
This is the second course in a two part series that discusses the features of stored subprograms and packages. This course explains how to create and execute stored procedures and functions as well as how to create stored packages. This course also discusses built-in server-side packages and their use in debugging stored subprograms. This course covers how to manage stored subprograms and
more...
Oracle9i PL/SQL: Database Programming
This course discusses the features of stored subprograms and packages. Participants will learn how to create and invoke stored procedures and functions as well as how to create stored packages. This course also discusses built-in server-side packages and their use in debugging stored subprograms. Participants will learn how to manage stored subprograms and packages. This course also introduces
more...
SAP R/3 Variant Configuration: Configuration Scenario
SAP R/3 Variant Configuration is intended to provide all the employees of your company who are involved in designing and constructing product variants with an overview of how master data is used to build up the knowledge base used to describe a variant product in the R/3 System. Furthermore the learner will be shown how to use the simulation function and the single level production order
more...
QMF Essentials (Ver 3.1)


Teaches the creation of data base queries using three languages: SQL, Prompted Query Mode and Query by Example (QBE).
more...
CICS/VS Application Programming II


Expands on CICS/VS programming concepts. As well as describing advanced topics and commands, this course also explains testing and debugging.
more...
From LearningMeasure.com
Applied Math for Calibration Technicians

The purpose of this course is to cover the basic mathematical concepts that are part of the ASQ Certified Calibration Technician exam.
more...
SI Units - The Mole
The sixth out of seven courses on the seven SI base units. This course is about the amount of substance, the mole.
more...
MEAS102 - SI Units - The second
This is the first in a series of seven courses on the SI base units. The second, the unit that measures time, is in a special class by itself.
more...
MEAS103 - SI Units - The meter
This is the second in a series of seven courses on the SI base units. This course is about the unit of length - the meter.
more...
From Dbametrix Solutions
Oracle Database 11g 2 days DBA


... following all Oracle DBA courses as e-learning using web based online training. Expert Instructor provides you maximum benefit for your valuable investment for learning Oracle DBA in depth. Topics/ Modules are covered which are rarely covered anywhere else in Online IT Training courseware and Online Training companies- there is really NO substitute or alternate for "real experience".
more...
From Software Training Academy, Inc
The Spring Framework revised

...r control object relationships from outside the Java code base
Create validators for business objects, and associate them for application-level and unit-testing uses
Build a Web application as a Spring DispatcherServlet and associated application context, with declared beans acting as controllers, command objects, and view resolvers
Build and manage HTML forms with Spring command
more...
Jakarta Struts

...build applications from scratch using the Struts 1.1 code base, advancing through actions and action mappings, form beans, and request forwarding. They use relational data at the model layer and learn to configure JDBC data sources under Struts. Throughout, the course emphasizes the great facility in Struts of using XML declarations to replace boilerplate Java coding.
The course then shifts
more...
From Training Link Education S.E.A
Certificate in Business Skills

Aim:
The course is designed to provide essential business skills to enable smaller businesses to become more effective and efficient. By choosing any five tiles from the series candidates can set their own agenda according to their personal priorities.
Target Audience:
This programme is designed for people working in a wide variety of business sectors and sizes, together with voluntary
more...
From WDSGlobal
Introduction to Embedded Cellular
This course looks at this increasingly popular trend to offer a cellular modem as either an option or part of the standard build in many new machines. By looking at the core components that make up an embedded solution, including the applications and user interface, the Introduction to Embedded Cellular course maximizes the learners awareness of this increasingly important sector of the mobile
more...
From ProTrain Online
Business Strategy and Operations Certificate

... and minimize rework. Training also ensures that a common base of knowledge is developed and shared with staff as they come onboard or take on new roles. But while every to enterprise wants develop high-quality programs, professional development budgets can quickly balloon without a sound, strategic vision and approach to applications and operations training. Program contains five curriculum
more...
From Knowledge Matters LLC
Microsoft Certified IT Professional Data Base
...ways to become a Microsoft Certified IT Professional Data Base Administrator in the growing Information Technology industry. TROYa s new Learning Management System (LMS) drives the delivery and manages the content for this unique online program. Certified mentoring by a subject matter expert is available on-demand 24/ 7 for most course modules. Customized mentoring exercises and test
more...
From Artisan Business Group
Introduction to China's Safety and Security Market


...ing rapidly. The market has expanded from its traditional base in the financial, insurance, custom, police, airport and IT sectors to the construction, transportation, and education fields. In 2003, the Chinese safety and security equipment market was $7 billion. Industry experts estimate that by 2020 China s safety and security market will reach $30 billion. From September 11, 2001 through
more...
From JED New Media inc.
Animer un groupe de discussion avec brio
...base pour animer un groupe de discussion et pr sente des techniques qui permettent d obtenir le maximum de coop ration et de r troaction de la part de votre client le. Cr ation d un logiciel, lancement d un produit ou d un service, campagne de marketing, sondages d opinion, voila autant d occasions d utiliser les groupes de discussions.Ce JEDlet ne pr sente pas les autres m thodes qu on peut
more...
From Vino 101
Vino 101: An Introduction to Wine
...ve remediation questions are included to build an initial base of knowledge and the Foodservice Edition can be customized to reflect your operation's menu and specific wine offerings.
Vino 101 is approximately 120 minutes in length and covers the following lessons: What is Wine?, Grape Varieties, Wine-Producing Regions and Serving & Selling Wine (Foodservice) or Buying & Serving Tips
more...
From Referral Coach International
Unlimited Referrals Marketing System Web Based Training Program



...w the importance of leveraging your hard work. You have a base of loyal clients. You want them to refer you to as many top-level prospects as possible. This system shows you how to make that happen.
If you're a new producer, then you want to get started on the right foot with the best way to build a financial services business. Don't make the same mistake many veterans make by not leveraging
more...
From Teach Me IT
Object-oriented Programming using C++

...tance
invoke constructors in inherited classes
override base class member functions
define a scope resolution operator
declare class templates
understand containership
define virtual functions
define pure-virtual functions
implement polymorphism using virtual functions
declare virtual base classes
describe friend functions
describe friend classes and friend member functions
define
more...
From Boston University Corporate Education Center
Online Capstone Project
*The price of this course will increase $300 from $795 to $1,095, effective July 1, 2005.
The Capstone Project is a simulation of a real-world project. Students who enroll in the Capstone Project are required to create a viable project plan by applying proven project management skills and techniques acquired through training and work experience.
Students are given a choice of several project
more...
From XamsRUs
X-ams-R-Us A+ Core hardware 220-301 exam
A free or nearly free online practice exam base of 350 questions and growing, with full explanations.
Questions are constantly being updated as new hardware comes into use and into the curriculum
more...
X-ams-R-Us Aplus Core hardware 220-301 exam
A free or nearly free online practice exam base of 350 questions and growing, with full explanations.
Questions are constantly being updated as new hardware comes into use and into the curriculum
more...
From Education Systems
Fares and Tickets International
Prerequisite courses: Air Reservations and Air Fares International air travel has expanded exponentially in the past decade and promises to continue to grow. This course will provide you with the skills required to meet the needs of your international air travelers. These skills include an understanding of the two basic international faring systems, mileage and routing as well as currency
more...
From JED New Media inc.
L art de conter : un gage de succ s
Ce JEDlet pr sente l art traditionnel des conteurs et explique comment utiliser efficacement ce pr cieux outil de communication au profit de votre entreprise.On y trouve des trucs et des techniques utilis s depuis des si cles par ceux qui forgent des histoires. D couvrez les l ments de base qui vous permettront de cr er des histoires d entreprise vou es au succ s.
more...
From Backup Training Corporation
Cultural Diversity for Employees

Corporations, competing at a global level, need employees that not only offer the right job skills to meet new challenges, but the right people skills to address growing demographic changes in the American workforce and consumer base.
more...
From Sessions Online School of Design
flash actionscript programming


Love creating animations and sites in Flash and scripting basic interactive actions? Then you're ready to take Flash to the next level by learning programming with ActionScript.
Unlike basic scripting, programming with ActionScript allows you to create highly interactive and entertaining applications that can be infinitely modified. You can build fully-featured interactive games and other dynamic
more...
