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Processes for Managing Project Communications on-line e-learning cbt (computer based)cd rom ...ce reports. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. It will also assist in preparing the learner for the PMP Certification Exam. This course is aligned with A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition,  more...
Estimating and Budgeting Project Costs on-line e-learning cbt (computer based)cd rom ...quirements. This course provides a foundational knowledge base reflecting the most up-to-date project management information, so learners can effectively put principles to work in their own organizations. This course will assist in preparing the learner for the PMBOK certification exam. This course is aligned with the PMBOK Guide - Fourth Edition, published by PMI , Inc., 2008. Copyright and  more...
Controlling Costs on-line e-learning cbt (computer based)cd rom ...ce indices. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMBOK Guide certification exam. This course is aligned with the PMBOK Guide - Fourth Edition, published by PMI , Inc., 2008. Copyright  more...
Planning Project Human Resources on-line e-learning cbt (computer based)cd rom ...oject Team. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMBOK Guide certification exam. This course is aligned with A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth  more...
Managing Project Human Resources on-line e-learning cbt (computer based)cd rom ...techniques. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. It will also assist in preparing the learner for the PMBOK certification exam. This course is aligned with the PMBOK Guide Fourth Edition, published by PMI , Inc., 2008. Copyright and all  more...
Integrated Initiation and Planning on-line e-learning cbt (computer based)cd rom ...ement plan. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMBOK certification exam. This course is aligned with the PMBOK Guide Fourth Edition, published by PMI , Inc., 2008. Copyright and all  more...
Integrated Project Execution Monitoring and Control on-line e-learning cbt (computer based)cd rom ..., monitor, and control project work. For example, project baselines for schedule, cost, scope, and quality give the project manager firm foundation by which to monitor project work and upon which to base decisions. When problems arise, strategies for managing changes help get the project back in line. This course will equip project managers with skills to manage change in an integrated fashion  more...
Managing Projects within Organizations on-line e-learning cbt (computer based)cd rom ... (CAPM) - PMBOK Guide - 4th Edition-Aligned Project-based operations have become the norm in today's business world. In essence, almost every work effort is a project, from constructing a new building to designing and delivering a new information management system. As projects become the primary method for getting things done and effecting organizational change, it is crucial to choose a  more...
Project Management Overview on-line e-learning cbt (computer based)cd rom ...edge Areas. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMBOK certification exam. This course is aligned with the PMBOK Guide - Fourth Edition, published by PMI , Inc., 2008. Copyright and all  more...
Project Management Process Groups on-line e-learning cbt (computer based)cd rom ...ucts, results, or services. Good processes, meaning those based on sound principles and proven practices, are project managers' best friends. They act like the solid tracks that keep a train going in the direction it needs to go. Following a set of established processes minimizes confusion and uncertainty for the project manager and all project stakeholders. It ensures the effective progress of  more...
Project Quality Planning on-line e-learning cbt (computer based)cd rom ...hose needs. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMBOK Guide certification exam. This course is aligned with the PMBOK Guide Fourth Edition, published by PMI , Inc., 2008. Copyright and  more...
Quality Assurance and Quality Control on-line e-learning cbt (computer based)cd rom Quality Assurance and Quality Control PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned There is no question that project quality is essential in ensuring project success; a quality management plan identifies quality requirements and provides all project stakeholders with documented guidelines for delivering a  more...
Risk Management Planning on-line e-learning cbt (computer based)cd rom ... in detail. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMBOK Guide certification exam. This course is aligned with the PMBOK Guide Fourth Edition, published by PMI , Inc., 2008. Copyright and  more...
Performing Risk Analysis on-line e-learning cbt (computer based)cd rom ...techniques. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMBOK certification exam. It is aligned with A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Fourth Edition,  more...
Project Requirements and Defining Scope on-line e-learning cbt (computer based)cd rom ...ute (PMI ). This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMBOK Guide certification exam. This course is aligned with the PMBOK Guide - Fourth Edition, published by PMI , Inc., 2008. Copyright  more...
Defining and Sequencing Project Activities on-line e-learning cbt (computer based)cd rom ...s and lags. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work in their own organizations. This course will assist in preparing the learner for the PMBOK Guide certification exam. This course is aligned with the PMBOK Guide Fourth Edition, published by PMI , Inc., 2008. Copyright and  more...
Estimating Activity Resources and Durations on-line e-learning cbt (computer based)cd rom ... estimates. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work in their own organizations. This course will assist in preparing the learner for the PMBOK Guide certification exam. This course is aligned with the PMBOK Guide - Fourth Edition, published by PMI , Inc., 2008. Copyright  more...
Core PMI Values and Ethical Standards on-line e-learning cbt (computer based)cd rom ...al dilemmas. The course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMBOK certification exam. This course is aligned with A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition,  more...
Effective Relationships with Business Partners on-line e-learning cbt (computer based)cd rom ... You have three options when you want to extend your base of business resources: Expand your company, acquire another company, or partner with a complimentary company. In many instances, partnering is the most advantageous choice. Creating an alliance confers the same kind of benefits as an acquisition--but with fewer risks and better definition. The key to creating a successful  more...
Introduction to Business Analysis Essential Competencies on-line e-learning cbt (computer based)cd rom Introduction to Business Analysis & Essential Competencies IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) Often, and usually with the best intentions, organizations hastily overhaul processes or implement new systems in an effort to quickly fix or address a problem, only to discover that it wasn't the right solution after  more...
Introduction to Business Analysis Planning on-line e-learning cbt (computer based)cd rom ...t's essential you map out your business analysis approach based on the elements concerning your particular project, environment, and organization. It's equally important to clearly determine who your stakeholders are, who is responsible for what, and how much effort will be required for project deliverables. This course provides an overview of planning a business analysis approach, using  more...
Planning Business Analysis Communication Monitoring on-line e-learning cbt (computer based)cd rom Planning Business Analysis Communication & Monitoring IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) Most business analyst professionals recognize the importance of identifying and performing business analysis activities in order to successfully deliver requirements and meet project goals. But what about planning and  more...
Business Analysis Requirements Elicitation on-line e-learning cbt (computer based)cd rom Business Analysis Requirements Elicitation IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) The first step in creating any solution is to review stakeholder needs and analyze what tools are available to address those needs. Without understanding stakeholder requirements, you may find a solution to the wrong problem. And  more...
Business Analysis Requirements Management Communication on-line e-learning cbt (computer based)cd rom ...ing solution scope and requirements using techniques like baselining and problem tracking as prescribed in A Guide to the Business Analysis Body of Knowledge (BABOK Guide) Version 2.0 by the International Institute of Business Analysis (IIBA ). This course also covers maintaining and preparing requirements with a requirements package, and communicating requirements through requirements  more...
Business Analysis Enterprise Analysis on-line e-learning cbt (computer based)cd rom Business Analysis: Enterprise Analysis IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) Solutions to business problems are implemented every day, in every size and type of company and industry. But way before solutions are implemented, a business need must be identified, a plausible solution must be defined, and the  more...
Business Analysis Introduction to Requirements Analysis on-line e-learning cbt (computer based)cd rom ...quirements. This course provides a foundational knowledge base of business analysis information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the IIBA s Certified Business Analysis Professional (CBAP ) certification exam. IIBA , the IIBA logo, BABOK and Business Analysis Body of Knowledge are registered  more...
Business Analysis Verify and Validate Requirements on-line e-learning cbt (computer based)cd rom Business Analysis: Verify and Validate Requirements IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) If you want to build a boat, you need to know what is required. You need to check and make sure you have what you require in order to do the job properly. Instructions on how to build an airplane won't help you build your  more...
Business Analysis Solution Assessment and Validation on-line e-learning cbt (computer based)cd rom Business Analysis: Solution Assessment and Validation IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) A business analyst doesn't just come up with a viable solution to address a business need. A business analyst is also responsible for studying the viability of the proposed solution within the organization, identifying what  more...
Identifying Project Risk on-line e-learning cbt (computer based)cd rom ... in detail. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMBOK Guide certification exam. This course is aligned with the PMBOK Guide Fourth Edition, published by PMI , Inc., 2008. Copyright and  more...
Developing and Controlling the Project Schedule on-line e-learning cbt (computer based)cd rom ...s required. This course provides a foundational knowledge base reflecting the most up-to-date project management information. It will enable learners to effectively put principles to work in their own organizations, and assist in preparing them for the PMBOK Guide certification exam. This course is aligned with the PMBOK Guide Fourth Edition, published by PMI , Inc., 2008. Copyright and all  more...
Introduction to Program Management on-line e-learning cbt (computer based)cd rom ...among them. This course provides a foundational knowledge base reflecting the most up-to-date program management information, so learners can effectively put principles to work at their own organizations. This course will assist the learner in initial preparation for the PMI Program Management certification exam. This course is aligned with The Standard for Program Management Second Edition,  more...
Program Life Cycle and Benefits Management on-line e-learning cbt (computer based)cd rom ...ifferent program scenarios. With a foundational knowledge base reflecting the most up-to-date program management information, learners can effectively put principles to work at their own organizations. The course will assist the learner in initial preparation for the PMI Program Management certification exam. It is aligned with The Standard for Program Management Second Edition, published by  more...
The Role of Ethics in Project Management on-line e-learning cbt (computer based)cd rom ...munity, and society. It provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMBOK certification exam. This course is aligned with A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition,  more...
Communicating with Professionalism Etiquette on-line e-learning cbt (computer based)cd rom ... relationships among employees and develop their customer base. Those who excel in professional environments understand the difference proper communication etiquette makes in demonstrating professionalism and competence. Following the accepted norms and behaviors of communicating in the workplace can help you to ensure that your messages are conveyed as you intended. Observing norms enables you  more...
Basic Access 2007 Tables on-line e-learning cbt (computer based)cd rom ...s 2007 makes it easy for you to create and manipulate database tables. You can choose between a Datasheet view and a Design view to create tables from scratch, or you can base your tables on one of the many pre-defined templates. The introduction of the Ribbon and contextual tabs in Access 2007 makes table creation even more intuitive, and provides you with easier data manipulation techniques.  more...
Creating Visio 2007 Diagrams on-line e-learning cbt (computer based)cd rom Creating Visio 2007 Diagrams Microsoft Microsoft Visio 2007 is a powerful diagramming software that enables you to create different types of diagrams and work environments. This course shows how Visio 2007 has predefined templates and stencils that enable you to create diagrams quickly and efficiently; along with the Visio Help features that allow you to tap into the vast knowledge base both  more...
Developing a Customer-Focused Sales Approach on-line e-learning cbt (computer based)cd rom ... Customer-Focused Sales Approach Many organizations base their sales approaches on their own products and services, the duration and scope of their sales cycle, and other internal considerations that do not effectively meet the needs of their customers. But wouldn't placing the customer at the center of the equation generate better results? The short answer is yes. A customer-focused  more...
From Online Training Directory
Introduction to the Administration of a Medical Office on-line e-learning cbt (computer based)study at homecourseware This course is designed for beginning office and practice managers in a medical office setting. Introduction to the Administration of a Medical Office The course is intended for individuals beginning in management or those aspiring to be in medical administration. It covers such administrative topics as practice analysis, staff assessment, and the new HIPAA regulations in a practical way. The  more...
Moving from Trainer to Performance Consultant on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...to gaining the skills you need while building your client base. There are job aids, tools, and methods to help you make this career transition smoothly and successfully. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Taking a step up in your career is an exciting time. Now is your chance to help your clients with their overall  more...
Valuing Diversity on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...base for the manager to learn about his or her own beliefs and to see the potential of a diverse workplace. There are tools and techniques to help a supervisor learn to recognize the positive contributions all employees make in achieving the goals of the organization. There are suggestions for modeling and promoting organizational values and methods to gain involvement from diverse populations.  more...
Selling the Way Your Customer Buys on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Learn how to read your clients,adapt your presentation and build a solid business relationship. Effective client reading requires careful observation and listening skills. At the core of an effective sales relationship is the ability to act as a consultant who solves problems. Whether you spend six months or six minutes with someone, today?s buyers expect you to show you care, to pay attention to  more...
Introduction to Customer Relationship Management CRM -Part 1 on-line e-learning cbt (computer based)study at homecourseware DISCONTINUED--Step into the world of CRM with this foundation course in Customer Relationship Management and learn how the practice of effective CRM can not only transform you into a highly successful business professional but also improve your company`s bottom line by helping you expand and retain your valuable customer base.  more...
Designing Security for a Windows 2003 Network - MCSE (70-298) on-line e-learning cbt (computer based) This course is desigend for the student seeking MCSE Certification who would function in medium to very large computing network environments that use Microsoft Windows 2003 as a network operating system. Student will learn about network security issues, concerns and protection. This course is designed to to teach the student network security and related security concerns and necessary actions to  more...
Designing a Windows Server 2003 Active Directory & Network Services Infrastructure (70-297) on-line e-learning cbt (computer based) In this newly released coursed the student will learn about designing an Active Directory and Network Services Infrastructure for a Windows 2003 network. In this newly released coursed you will learn all you need to know about designing an Active Directory and network services Infrastructure for your Windows 2003 network. This course is designed to teach the student about Designing Active  more...
Install, Configure & Administer Windows XP Professional - MCSE (Exam 70-270) on-line e-learning cbt (computer based) This course is desigend for the student seeking MCSE Certification who would function in medium to very large computing environments that use Microsoft Windows XP Professional as a desktop operating system. This course is designed to to teach the student basic installation, configuration and overall administration of the Windows XP Pro environment. This training and area of expertise advances the  more...
Comprehensive Leadership Training on-line e-learning cbt (computer based) ...ifferent conceptual perspectives giving it a wide-ranging base. This course is meant for working people in leadership positions and for those who are about to enter into positions with leadership responsibilities. Welcome to our Comprehensive Leadership Training Course There is such a dearth of good leaders everywhere that they are the best paid people in any organization. It is a well known  more...
FLSA Training & Certification Program on-line e-learning cbt (computer based) Learn how to adminster the federally-mandated FLSA rules and earn a "Certified FLSA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The Fair Labor Standards Act (FLSA) covers wage and hour rules for U.S. workers, including what hours employees can work and what base and  more...
ISO 9001:2000 General Employee Training on-line e-learning cbt (computer based) ...ISO 9000 has the essential features which provide a solid base for any QMS. ISO 9000 is primarily concerned with "quality management". This means what the organization does to: Fulfill the customer's quality requirements Meet applicable regulatory requirements enhance customer satisfaction achieve continual improvement of its performance in pursuit of these objectives. After you place your  more...
Oracle 10g OCA on-line e-learning cbt (computer based) ...course on Oracle 10g will provide the necessary knowledge base so you can begin building your foundation with Oracle 10g. An Oracle Certified Associate (OCA) demonstrates a solid foundation of skills for an apprentice or entry-level job role. By earning your OCA you greatly improve your opportunities to achieving your goals. The Oracle Certified Associate is the first step to becoming an Oracle  more...
From 123-CBT Computer Based Training
Building Brand Equity on-line e-learning cbt (computer based) ...has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. Brand equity adds dollar-value to a company's worth.So, what are the components that make brand equity? How do you create brand equity? How do you make your company worth more in the consumer's eyes? This course will answer each of these  more...
Strategic Decision Making on-line e-learning cbt (computer based) The field of IT management continues to evolve as new methodologies and technologies are made available and adopted by the marketplace at large. Deciding what kinds of work your firm should outsource, whether to lease or buy, and the kinds of projects best kept in-house are matters of crucial concern to any IT manager. At the same time, an array of resource planning and management tools--CRM, ERP,  more...
Measuring Customer Satisfaction Simulation on-line e-learning cbt (computer based) ...intensive marketing outreach, reevaluating their customer base from every angle. Stratoscape sells primarily to end-users, but they do have partnerships with some retail organizations and large-scale gaming facilities. For the duration of this simulation, you'll assume the role of marketing coordinator. This simulation is based on the SkillSoft series "Measuring Customer Satisfaction." Links  more...
Flash MX Techniques on-line e-learning cbt (computer based) ...oubleshooting and Export Glass Buttons Overview and Setup Base Structure Shadow Inner Ring Lower Highlight Upper Highlight Icon Button Behaviour Alternate Buttons Oblong Button Pt 1 Oblong Button Pt 2 Fading Text Effect Overview and Setup Text Setup Mask Shape Mask Animation Common Masking Traps Mask Assembly Mask Offset External Text Sparkle Effect Overview and Setup Basic Mask Pt 1 Basic Mask  more...
The Inbound Call Center on-line e-learning cbt (computer based) ...e they demand. By ensuring that you have a good knowledge base of the inbound call center industry, you are establishing a sturdy framework for success. This course will provide you with the knowledge needed to identify customer care benefits resulting from key events in the history of call center technology; recognize the effect of environmental factors on productivity; apply the processes to  more...
The Contact Center and the Technical Support Agent on-line e-learning cbt (computer based) ...t is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as businesses realize the importance of CRM strategies to their  more...
Brand Management Branding on the Web on-line e-learning cbt (computer based)cd rom ...l stages of moving online in order to expand its customer base. The Lil' Brown Bean brand is associated with an upscale image of quality and discerning taste. You are meeting with the team that is in charge of developing the plan to move the brand online. The team is made up of Jessica Stone, the Marketing Communications Manager; Marcus D'Angelo, the Senior Web Developer/Designer; and Elizabeth  more...
SAP R 3 Working with v3 0 on-line e-learning cbt (computer based)cd rom ... into the R/3 System. C ontent Emphasis Skills-Based A udience This course is designed for Business Users of all SAP R/3 applications. The course is also directed to IS Support staff and SAP Project Team members needing training in use of the basic SAP system functions. Participants should have completed the following course: Course 12749 SAP R/3 Fundamentals. T otal  more...
C Programming - Part 2 on-line e-learning cbt (computer based)cd rom ...second in a four-part series on C++ Programming, which is based on ANSI C++. The focus of this course will be on the object-oriented (OO) capabilities of C++. Students will gain the skills and knowledge needed to effectively create and manage classes, work with functions and operators, and take advantage of inheritance. L earn To: Override the assignment operate. Initialize objects.  more...
C Programming - Part 3 on-line e-learning cbt (computer based)cd rom ... third in a four-part series on C++ Programming, which is based on ANSI C++. This course will give students the skills and knowledge needed to better manage their C++ objects and classes. Students will learn how to handle references and dynamic memory allocation, as well as take advantage of polymorphism, overloading, and templates. L earn To: Identify the features of types of  more...
C Foundation for Non-C Programmers - Part 2 on-line e-learning cbt (computer based)cd rom ...mmers the fundamentals of C++ programming. This series is based on ANSI C++ and is not environment or vendor-specific. This course introduces the skills needed to be able to begin to use C++'s Object-Oriented (OO) features. Students will hearn how to create, use, and extend classes, as well as how to populate those classes with members and functions. They will also learn how to instantiate  more...
Oracle Form Builder Writing and Debugging Code on-line e-learning cbt (computer based)cd rom ...he third in a six-part Oracle Form Builder series that is based on Oracle Developer/2000 Release 2. This course will help participants learn to create and control alerts, debug PL/SQL code, and process queries. In addition, transaction processing, Form Builder application customization, and writing flexible code will be covered. L earn To: Identify the descriptions of the  more...
Oracle Form Builder Including Reusable Oracle Components on-line e-learning cbt (computer based)cd rom ...he sixth in a six-part Oracle Form Builder Series that is based on Oracle Developer/2000 Release 2. This course will help participants learn how to implement methods to use data sources, and to integrate charts, reports and timers in Forms. In addition, reusing components, objects and code will be taught. Finally, Form Builder's new features will be covered. L earn To: Implement  more...
Oracle Form Builder R6 Writing and Debugging Code on-line e-learning cbt (computer based)cd rom ...s the third in a six-part Oracle Developer series that is based on Oracle Developer Release 6. In this course learners will create and control alerts, debug PL/SQL code, and process queries in form modules. In addition, the course will cover transaction processing, Form Builder application customization, and writing flexible code. L earn To: Identify the communication formats used by  more...
Oracle Form Builder R6 Including Reusable Oracle Components on-line e-learning cbt (computer based)cd rom ...s the sixth in a six-part Oracle Developer series that is based on Oracle Developer Release 6. This course will enable learners to implement methods to use additional data sources, to work with Oracle8 objects, and to integrate charts, reports, and timers in form modules. In addition, the course covers the procedures to reuse components, objects, and code and to modify the relations between two  more...
TCP IP Internetworking on Windows NT 4 0 Curriculum on-line e-learning cbt (computer based)cd rom ...rosoft Windows NT 4.0 C ontent Emphasis Skills-Based A udience This course series is intended for professionals seeking MCSE certification. Course Contents Course Series: Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 Course Series 71435 - 71438 This four part series provides students with the knowledge and skills required to setup, configure,  more...
SQL Server 7 0 - Implementing a Database - Part 2 on-line e-learning cbt (computer based)cd rom ...provide students with the knowledge to to implement a database solution with Microsoft SQL Server 7.0. L earn To: Implement data integrity. Create and maintain indexes. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for implementing a database solution with Microsoft SQL Server 7.0. Participants should have completed  more...
SQL Server 7 0 Designing and Implementing Data Warehouses - Part 2 on-line e-learning cbt (computer based)cd rom ...on types and techniques. C ontent Emphasis Skills-Based A udience This course series is designed for IT professionals responsible for planning, implementing, and maintaining a data warehouse using Microsoft SQL Server client/server database management system version 7.0. This series will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and  more...
Oracle 11i10 Order to Cash Order Entry Overview on-line e-learning cbt (computer based)cd rom ...ptions for displaying the end customer details in Install Base. Identify options for entering order header information. Identify steps for creating sales credit splits at the header level of a sales order. Identify characteristics of order line statuses. Perform a Web page-based search for an item in Order Management (OM). Identify options for entering line information.  more...
Building an E-Commerce Business Case on-line e-learning cbt (computer based)cd rom ...dentify the elements required to build an online customer base. Identify the role of database technologies in building online customer relationships. Identify online relationship marketing techniques. Identify online customer profiling tools. Identify the features of an online customer program. Identify factors to consider when building a brand. Identify the role of online  more...
Interconnecting Cisco Networking Devices Part 3 on-line e-learning cbt (computer based)cd rom This is the third course in a 3 part series that prepares learners for the Cisco CCNA ICND exam 640-811 - Interconnecting Cisco Networking Devices. The course describes Network Address Translation (NAT) and port address translation (PAT). This course also covers how to configure serial interfaces using PPP and High-Level Data Link Control (HDLC) encapsulation. Frame Relay operation is introduced  more...
Project 2000 Fundamentals on-line e-learning cbt (computer based)cd rom ...a project plan visually, display the actual plan with the baseline plan, set reminders, and send workgroup messages. Communicate project information by creating and modifying standard task reports, enhancing the report layouts, and exchanging information. C ontent Emphasis Skills-Based A udience This course is intended for end users that use the fundamental capabilities of  more...
Oracle PL SQL Database Programming on-line e-learning cbt (computer based)cd rom ...programs and packages. It also introduces learners to database triggers: how to create them and their application to complement the capabilities of the Oracle base product. L earn To: Create subprograms and packages. Manage procedures and functions. Create triggers. C ontent Emphasis Skills-Based A udience Application Developers, Database Administrators, and  more...
SAP R 3 Variant Configuration Config Scenario on-line e-learning cbt (computer based)cd rom ...view of how master data is used to build up the knowledge base used to describe a variant product in the R/3 System. Furthermore, the learner will be shown how to use the simulation function and the single level production order scenario. Learn To: a Building up the knowledge base. a Configuration parameters. a Logistics master data. a Price determination in  more...
Windows XP Install Admin Curriculum on-line e-learning cbt (computer based)cd rom ...ft Windows XP is the new operating system from Microsoft. Based on the Windows 2000 code base, Windows XP has been represented as a big release for Microsoft - one that will be similar to the revolutionary release of Windows 95. The technical implementation and support of Windows XP Professional within corporate environments is crucial for organisations that plan to move to the Windows XP  more...
Windows XP Install Admin Curriculum on-line e-learning cbt (computer based)cd rom ...ft Windows XP is the new operating system from Microsoft. Based on the Windows 2000 code base, Windows XP has been represented as a big release for Microsoft - one that will be similar to the revolutionary release of Windows 95. The technical implementation and support of Windows XP Professional within corporate environments is crucial for organisations that plan to move to the Windows XP  more...
Visual Basic NET-Windows Development Part 1 on-line e-learning cbt (computer based)cd rom ...orms and controls. It explains how to create and populate base forms and inherited forms by using Microsoft Visual Studio .NET. It also covers organizing controls on a form and creating Multiple Document Interfaces (MDI). Further more it explains how to code for event procedures associated with different controls. The course covers how to use some of the Windows Forms intrinsic controls in an  more...
Managing Performance Establishing a Peformance Plan on-line e-learning cbt (computer based)cd rom ...tify elements on which performance expectations should be based. Recognize the steps in the process for discussing the job description. Lead a discussion of a new employee's job description. Simulation Overview: In this simulation, you will be meeting with Monica Washington, a newly-hired Account  more...
Managing Performance Overcoming Performance Appraisal Challenges on-line e-learning cbt (computer based)cd rom ...k-neck speed, and she is interested in building her skill base by exploring new job functions. However, in order to do that she will need to simplify some of her current tasks or delegate responsibilities to others. In the course of your status meeting with her, you must discuss what progress she has made in meeting her goals, and determine what you can do to help her toward greater  more...
Organizational Crisis Mgmt Managing a Crisis on-line e-learning cbt (computer based)cd rom This course focuses on management during and after a crisis. It starts by covering challenges presented by crises, the importance of crisis recognition, and immediate management strategies on sudden crisis outbreak. It then moves on to management of information, decision-making, and managing with regard to legal issues. The final section covers guidelines for managing specific crisis types, for  more...
Designing for Cisco Internetwork Solutions Part 5 on-line e-learning cbt (computer based)cd rom ...ol (SNMP). Identify features of Management Information Base (MIB). Identify features of the functional model for network management. Identify characteristics of Fault Management architecture. Identify characteristics of Configuration Management. Identify characteristics of Service Level Agreements (SLAs). Identify requirements of Service Level Agreements (SLAs). Identify  more...
C Programming for the Microsoft NET Platform Part 1 on-line e-learning cbt (computer based)cd rom ...e Runtime (CLR). • Identify characteristics of the Base Class Library (BCL). • Identify characteristics of ADO.NET. • Identify characteristics of ASP.NET. • Identify characteristics of the user interface (UI) for Windows. • Identify characteristics of classes in C#. • Identify characteristics of the Main method. • Identify the syntax of the using  more...
C Programming for the Microsoft NET Platform Part 1 on-line e-learning cbt (computer based)cd rom ...e Runtime (CLR). • Identify characteristics of the Base Class Library (BCL). • Identify characteristics of ADO.NET. • Identify characteristics of ASP.NET. • Identify characteristics of the user interface (UI) for Windows. • Identify characteristics of classes in C#. • Identify characteristics of the Main method. • Identify the syntax of the using  more...
C Programming for the Microsoft NET Platform Part 3 on-line e-learning cbt (computer based)cd rom ...morphism. • Identify characteristics of an abstract base class. • Identify characteristics of an interface. • Identify characteristics of binding. Unit 2: Reference Variables 3 hours • Identify the syntax used to declare a reference variable. • Identify characteristics of an invalid reference. • Identify characteristics of comparing reference  more...
C Programming for the Microsoft NET Platform Part 4 on-line e-learning cbt (computer based)cd rom ... Learn To • Identify the syntax for extending a base class. • Identify the syntax for accessing base class members. • Identify the syntax for calling a base class constructor. • Identify characteristics of internal access. • Identify the syntax of an internal class. • Identify characteristics of aggregation. Audience The intended audience for  more...
C Programming for the Microsoft NET Platform Part 4 on-line e-learning cbt (computer based)cd rom ... Learn To • Identify the syntax for extending a base class. • Identify the syntax for accessing base class members. • Identify the syntax for calling a base class constructor. • Identify characteristics of internal access. • Identify the syntax of an internal class. • Identify characteristics of aggregation. Audience The intended audience for  more...
CIW Database Specialist Part 2 Logical Physical Design on-line e-learning cbt (computer based)cd rom ...tudents about normalization, and logical and physical database design. This course will cover the normalization about the first, second, and third normal forms, and also about Boyce-Codd Normal Form, logical database design resolving relationships, creating a logical data model, and the various integrity constraints, physical database design which introduces physical design, creating enterprise  more...
CIW Internetworking Professional Part 4 Network Management on-line e-learning cbt (computer based)cd rom ... • Identify features of the Management Information Base (MIB) tree. • Match MIB data types with their features. • Match MIB groups with their features. Audience The audience for this course will apply to students involved in defining network architecture, identifying infrastructure components, and monitoring and analyzing network performance. They will also be  more...
SAP R 3 CO Cost Center Acct Settings for Periodical Processing on-line e-learning cbt (computer based)cd rom ...Based Training course (CBT) SAP R/3 CO: Cost Center Accounting Settings for Periodical Processing is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals focus on the customizing features as initial setups, how to post within Cost Centers, allocations and reports that are used in R/3 for internal accounting tasks.  more...
WebSphere MQ Essentials Introduction on-line e-learning cbt (computer based)cd rom ... Notes, the Web, enterprise transaction systems, and data base systems. Learn To To identify key features of WebSphere MQ. To match program-to-program communication styles with their descriptions. To identify features of application models supported by WebSphere MQ. To identify  more...
Microsoft NET Tech Overview Part 1 NET Platform Framework on-line e-learning cbt (computer based)cd rom This course gives an introduction and basic explanation of the Microsoft .NET Platform and its components, including the .NET Enterprise Servers (BizTalk Server, Application Center, Host Integration Center, Mobile Information Center Internet Security and Acceleration Server and SQL Server) as well as development tools and technologies (XML, ASP.NET, Visual Studio.NET, and SOAP). Other areas such  more...
WebSphere MQ Essentials Introduction on-line e-learning cbt (computer based)cd rom ... Notes, the Web, enterprise transaction systems, and data base systems. Learn To To identify key features of WebSphere MQ. To match program-to-program communication styles with their descriptions. To identify features of application models supported by WebSphere MQ. To identify  more...
From HAZMAT Plans & Programs, Inc
Cranes & Rigging on-line e-learning cbt (computer based)self directed ...conveyors. Topics include cranes & derricks, helicopters, base-mounted drum hoists, overhead hoists, conveyors, and aerial lifts. LEARNING OBJECTIVES: 1. Introduce the OSHA regulations which provide the information for cranes and riggings. 2. Become familiar with the different types of cranes and hoists. 3. Cover the procedures for proper crane inspection and maintenance. 4.  more...
Cranes and Rigging - en Espanol on-line e-learning cbt (computer based)self directed ...conveyors. Topics include cranes & derricks, helicopters, base-mounted drum hoists, overhead hoists, conveyors, and aerial lifts, This course covers the topics included in the OSHA Construction Standards, 29 CFR 1926. 550 Subpart N. LEARNING OBJECTIVES: 1. Introduce the OSHA regulations which provide the information for cranes and riggings. 2. Become familiar with the different types  more...
From Pedagogy Inc- I.V. Therapy Education
Acid-Base Insight Generator ...base metabolism has always been a challenging task for healthcare students, both nurses and physicians. Nevertheless, as acid-base disturbances are life threatening and demand rapid analysis and correction, their understanding is of critical importance. The acid-base Insight Generatora was designed to endow the students with both the knowledge and understanding of acid-base metabolic  more...
From 6P International, LLC
Spanish - Cranes and Rigging on-line e-learning cbt (computer based) CATEGORY: Construction COURSE DESCRIPTION: This course is intended for workers who want to learn more about cranes, derricks, hoists, elevators, and/ or conveyors. Topics include cranes & derricks, helicopters, base-mounted drum hoists, overhead hoists, conveyors, and aerial lifts, This course covers the topics included in OSHA 29 CFR 1926. 55 Subpart N.  more...
Cranes Derricks and Hoists on-line e-learning cbt (computer based) This course is intended for workers who want to learn more about cranes, derricks, hoists, elevators, and/ or conveyors. Topics include cranes & derricks, helicopters, base-mounted drum hoists, overhead hoists, conveyors, and aerial lifts, This course covers the topics included in OSHA 29 CFR 1926. 55 Subpart N.  more...
Cranes and Rigging on-line e-learning cbt (computer based) This course is intended for workers who want to learn more about cranes, derricks, hoists, elevators, and/ or conveyors. Topics include cranes & derricks, helicopters, base-mounted drum hoists, overhead hoists, conveyors, and aerial lifts, This course covers the topics included in OSHA 29 CFR 1926. 55 Subpart N.  more...
California-OSHA Cranes and Rigging on-line e-learning cbt (computer based) This course is intended for workers who want to learn more about cranes, derricks, hoists, elevators, and/ or conveyors. Topics include cranes & derricks, helicopters, base-mounted drum hoists, overhead hoists, conveyors, and aerial lifts, This course covers the topics included in OSHA 29 CFR 1926. 55 Subpart N.  more...
From Software Training Academy, Inc
The Spring Framework revised instructor led trainingon-line e-learning cbt (computer based) ...r control object relationships from outside the Java code base Create validators for business objects, and associate them for application-level and unit-testing uses Build a Web application as a Spring DispatcherServlet and associated application context, with declared beans acting as controllers, command objects, and view resolvers Build and manage HTML forms with Spring command  more...
Jakarta Struts instructor led trainingon-line e-learning cbt (computer based) ...build applications from scratch using the Struts 1.1 code base, advancing through actions and action mappings, form beans, and request forwarding. They use relational data at the model layer and learn to configure JDBC data sources under Struts. Throughout, the course emphasizes the great facility in Struts of using XML declarations to replace boilerplate Java coding. The course then shifts  more...
From Dbametrix Solutions
Oracle Database 11g 2 days DBA instructor led trainingon-line e-learning cbt (computer based)courseware ... following all Oracle DBA courses as e-learning using web based online training. Expert Instructor provides you maximum benefit for your valuable investment for learning Oracle DBA in depth. Topics/ Modules are covered which are rarely covered anywhere else in Online IT Training courseware and Online Training companies- there is really NO substitute or alternate for "real experience".  more...
From Serebra Learning Corporation
Preparing for the Executive-level Sale Simulation on-line e-learning cbt (computer based) ...lling the new fulfillment service to your existing client base, as well as prospecting for new accounts. As you begin preparing to sell the new service, you discover that one of your clients, MicroGalaxy, is having trouble fulfilling orders due to the growth of their electronic component supply business. They currently use your company for their direct marketing efforts. You talk with your  more...
Closing Executive-level Sales Simulation on-line e-learning cbt (computer based) ...le for selling these new services to your existing client base, as well as prospecting for new accounts. You have previously identified, researched, and analyzed a promising potential client, MicroGalaxy Inc. They currently use your company for their direct marketing efforts. MicroGalaxy's electronic component supply business is growing so fast that they're having trouble keeping up with  more...
The Contact Center and Technical Support Agent on-line e-learning cbt (computer based) ...t is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as businesses realize the importance of CRM strategies to their  more...
The Inbound Call Center on-line e-learning cbt (computer based) ...e they demand. By ensuring that you have a good knowledge base of the inbound call center industry, you are establishing a sturdy framework for success. This course will provide you with the knowledge needed to identify customer care benefits resulting from key events in the history of call center technology; recognize the effect of environmental factors on productivity; apply the processes to  more...
Measuring Customer Satisfaction Simulation on-line e-learning cbt (computer based) ...intensive marketing outreach, reevaluating their customer base from every angle. Stratoscape sells primarily to end-users, but they do have partnerships with some retail organizations and large-scale gaming facilities. For the duration of this simulation, you'll assume the role of marketing coordinator. This simulation is based on the SkillSoft series "Measuring Customer Satisfaction." Links  more...
Essentials of External Consulting on-line e-learning cbt (computer based) You may already have a reputation as something of an area specialist or problem solver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role. What do external consultants really do? Although they may work in a variety of disciplines,  more...
Project IT Management Simulation - The Early Stages on-line e-learning cbt (computer based) ...en very successful and continues to increase its customer base. To further simplify the buying process, American Auto has recently embraced the idea of upgrading its web site's virtual showroom to allow for online purchasing of vehicles for national delivery. With the new web site, a customer will be able to choose the year, model, and options of their new vehicle and then purchase their  more...
Project IT Management Simulation - Design to Rollout on-line e-learning cbt (computer based) ...ccessful and enjoys a continuous increase in its customer base. To further simplify the buying process, American Auto has recently embraced the idea of upgrading its web site's virtual showroom to allow for online purchasing of vehicles for national delivery. With the new web site, a customer will be able to choose the year, model, and options of their new vehicle and then purchase their  more...
Ethics and Professional Knowledge PMBOK aligned on-line e-learning cbt (computer based) What does being ethical mean? How does one make the best ethical choice in a complex project management environment? What are legal requirements, and how can you spot the moment when conflict of interest has occurred? In today's world, project managers must have a clear comprehension of these ethical responsibilities. Project managers must also be aware of their professional duty to contribute to  more...
Decimals and Percents on-line e-learning cbt (computer based) A basic understanding of decimals and percentages is key to any businessperson, whether tallying costs for warehouse supplies or estimating resource allocation. This course instructs the learner in the following: how to use decimals, including addition, subtraction, multiplication, and division; how to solve problems involving percentages to determine portions, a rate, a whole unit, and increases  more...
Preparing an Effective Internal Business Case Simulation on-line e-learning cbt (computer based) For the purposes of this simulation, you are a senior product line manager of women's apparel for Zenith Athletics a national manufacturer of athletic gear and clothing. When an ambitious subordinate proposes a major market-research project geared toward the creation of a new line of mom-and-tot exercise apparel, you offer your assistance in the preparation of a business case. Tasks focus on the  more...
Developing as a Manager The Many Roles of a Manager on-line e-learning cbt (computer based) This course introduces the multi-faceted role of an effective manager. A series of self evaluation exercises assist the participant to create a personal development plan to enhance their current managerial skill set. All levels of professionals who supervise the performance of other staff members.  more...
Leading from the Front Line Simulation on-line e-learning cbt (computer based) In this simulation, you will be tasked with serving as a networker, dealing with the issues that arise when informal leaders take the initiative and lead from the front line. As the Manager for the Customer Service Team for Cross & Witherson, Unlimited, you have been made aware of a growing problem with product returns. Using your management and persuasive skills, you must convince both your  more...
Analyzing Cash Flow Statements on-line e-learning cbt (computer based) Have you ever had to make a really tough business decision? They can be hard to make, especially since a bad decision can ruin a company. Fortunately there is a way to make a more informed and better business decision; by analyzing your company's financial statements. They contain information that can help you improve your company's efficiency and overall effectiveness. Cash flow statement  more...
Strategic Decision Making on-line e-learning cbt (computer based) The field of IT management continues to evolve as new methodologies and technologies are made available and adopted by the marketplace at large. Deciding what kinds of work your firm should outsource, whether to lease or buy, and the kinds of projects best kept in-house are matters of crucial concern to any IT manager. At the same time, an array of resource planning and management tools--CRM, ERP,  more...
Organizational Goals and Objectives on-line e-learning cbt (computer based) ...rovides an overview of each of the processes necessary to base your Six Sigma effort on solid ground. Six Sigma is a registered Trademark of Motorola Corporation, and all right, title, and interest in Six Sigma belongs to Motorola. Candidates for Black Belt certification; managers/executives overseeing personnel involved in the implementation of Six Sigma in their organization; consultants  more...
Building Brand Equity on-line e-learning cbt (computer based) ...has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. Brand equity adds dollar-value to a company's worth. So, what are the components that make brand equity? How do you create brand equity? How do you make your company worth more in the consumer's eyes? This course will answer  more...
Union Awareness on-line e-learning cbt (computer based) According to the U.S. Department of Labor's Bureau of Labor Statistics, in 2004, 12.5 percent of wage and salary workers were union members--down from 12.9 percent in 2003. Why is membership declining? Perhaps the growing number of laws in place to protect workers prevents the necessity of unions, or perhaps the nature of the work itself has changed. Regardless of the decline, workers still have  more...
Visual Basic 6 0 Advanced Enterprise Client Server Dev Part II on-line e-learning cbt (computer based) This course investigates advanced concepts and technologies that will help you develop more capable and reliable client/server applications with Visual Basic. It discusses the attributes of interfaces and the concept of an interface as a contract. It examines the basic IUnknown interface, the creation and implementation of abstract classes and multiple interfaces, and the fundamentals of the  more...
Windows Forms Creation and Configuration with C 2005 on-line e-learning cbt (computer based) To identify how to create and configure basic Windows forms applications with event handling and method overriding capabilities Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005 and C# 2005 to develop Windows-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Windows-Based Client Development (70-526) certification exam  more...
OS 390 MVS ESA Fundamentals of VSAM Part II on-line e-learning cbt (computer based) This course explains how VSAM adds and deletes records to and from a KSDS. It describes how VSAM manages the space within the data components of the KSDS when it performs additions or deletions. Also covered is the organization and function of an alternate index, how and when an alternate index can be used, and how an alternate index relates to an existing ESDS or KSDS. It describes the role that  more...
Security administration in Check Point Enforcing a Security Policy on-line e-learning cbt (computer based) To identify the objects that are used to define a security policy and to be able to create a security policy using Smart Dashboard system administrators, security managers, network engineers, and consultants who manage Check Point NG VPN-1/FireWall-1 gateway deployments  more...
Getting Started with Wireless Home Networking on-line e-learning cbt (computer based) To explain network concepts and components and to demonstrate the installation and configuration of a wireless local area network adapter, wireless mini PCI card, and wireless base station End users; anyone interested in setting up a wireless home network  more...
SNMP MIBs and RMON on-line e-learning cbt (computer based) To identify the methods by which data is collected and distributed for network management and the form that those messages take Network managers, administrators, and technical support personnel who require an insight into the protocols most widely used in network management  more...
Microsoft Office 2000 - Beginning Project on-line e-learning cbt (computer based) To explain and demonstrate the major features of Microsoft Project 2000 used by most users Business managers, planners, and team members who want to track and manage project tasks, costs, and resources; candidates for Microsoft Office Specialist certification; anyone wishing to gain a basic understanding of Project 2000; end users seeking competence in Project 2000  more...
Creating and Working with PDFs in Adobe Acrobat 8 on-line e-learning cbt (computer based) Adobe Acrobat 8 enables you to create Adobe Portable Document Format (PDF) files files that retain a standard appearance across various operating system platforms and browsers. This course explores the creation of PDFs, including creating them from multiple files and web pages. In addition, the course discusses methods of saving, printing, formatting, and organizing PDFs. Accessibility and help  more...
Editing and Reviewing in Adobe Acrobat 8 on-line e-learning cbt (computer based) Using Adobe Acrobat 8, you can perform comprehensive reviews of PDF documents. This application allows you to review and add your comments to a document using a wide variety of commenting and markup features, including notes, stamps, and text insertion tools. This course highlights the main concepts of participating in a review using Adobe Acrobat 8. The will comprise primarily business users  more...
Forms and Document Security in Adobe Acrobat 8 on-line e-learning cbt (computer based) You can create and review many types of PDFs using Adobe Acrobat 8, but this application also enables you to safeguard your documents using any number of Acrobat's security features. This course explores the advantages of PDF security, and highlights several security measures you can employ, such as using digital IDs, security policies, password and encryption protection, and security envelopes.  more...
Netscape Application Server on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course addresses a key component of the Netscape Application Platform, the Netscape Application Server (NAS), and is specifically targeted at developers who want to understand and implement this technology. This course will begin with an overview of the Server's features and then examine its capabilities and benefits. Next, developing and deploying NAS applications will be covered. Finally,  more...
Introduzione al PC e ai programmi applicativi on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Questo corso rivolto agli utenti finali che desiderano imparare i concetti e i componenti di base del computer. I partecipanti verranno introdotti alle caratteristiche e alle funzionalita di base di 95, del software applicativo, della posta elettronica e di Internet.  more...
Microsoft Access 2000 Nozioni fondamentali on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Questo corso progettato per utenti che desiderano utilizzare le funzionalita di base di Microsoft Access 2000. Una volta completato il corso, gli utenti avranno appreso le nozioni fondamentali di Access 2000; come creare e gestire tabelle e come eseguire operazioni con i dati di Access 2000.  more...
Microsoft Powerpoint 2002 Utente avanzato on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Questo corso consente di acquisire le competenze necessarie per utilizzare le funzionalita avanzate di Microsoft PowerPoint 2002. Non sono necessarie particolari conoscenze da parte dell'utente che infatti viene guidato attraverso le nozioni di base relative alle presentazioni PowerPoint e ha la possibilita di eseguire esercitazioni pratiche. Questo corso ideale per i principianti che intendono  more...
Microsoft Access 2002 Nozioni fondamentali on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In questo corso verranno descritte le nozioni di base relative a Microsoft(r) Access 2002, illustrando in modo dettagliato i concetti fondamentali per l'utilizzo dei database di Access, senza presupporre alcuna conoscenza preliminare e dedicando particolare attenzione alle procedure. Questo corso ideale per gli utenti meno esperti che desiderano acquisire competenze specifiche e dimostrabili in  more...
Microsoft Outlook 2002 Nozioni fondamentali on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In questo corso vengono descritte le nozioni di base di Microsoft(r) Outlook 2002. Non sono necessarie particolari capacita da parte dell'utente, sebbene per il corso sia necessario conoscere le nozioni di base del sistema operativo MS Windows. Questo corso ideale per i principianti che intendono raggiungere un livello misurabile di conoscenza del software di posta elettronica Outlook.  more...
Object-Oriented Programming using C on-line e-learning cbt (computer based) This course introduces students to advanced programming features of C , such as the different types of C functions, concepts of overloading, and inheritance. Programmers and Application Developers who have experience in programming using a structured language like Fortran and Pascal constitute the primary audience for this curriculum. This curriculum would introduce them to the object-oriented  more...
IBM WebSphere MQ Essentials Introduction on-line e-learning cbt (computer based) This course is designed to provide a technical introduction to WebSphere MQ. It identifies the major benefits of WebSphere MQ on application design and lists the platforms on which WebSphere MQ is supported. The basic components and structure of WebSphere MQ are described as well as the function of the calls in the Message Queue Interface (MQI). The tasks for managing a queue manager transaction  more...
MS VB .NET: Windows Development Part 1 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...orms and controls. It explains how to create and populate base forms and inherited forms by using Microsoft Visual Studio .NET. It also covers organizing controls on a form and creating Multiple Document Interfaces (MDI). Further more it explains how to code for event procedures associated with different controls. The course covers how to use some of the Windows Forms intrinsic controls in an  more...
C# Programming for MS .NET - Part 4: Inheritance and Aggregation on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the fourth course in a five part series that covers inheritance and aggregation within the Microsoft C# programming language. Users will learn how to use inheritance in C# to derive classes and to define virtual methods. This course will also teach how to make code accessible at the component or assembly level.  more...
C++ Programming - Part 2 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course is the second in a four-part series on C++ Programming, which is based on ANSI C++. The focus of this course will be on the object-oriented (OO) capabilities of C++. Students will gain the skills and knowledge needed to effectively create and manage classes, work with functions and operators, and take advantage of inheritance.  more...
C++ Foundation for Non-C Programmers - Part 2 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the second part of a two-part series which is designed to teach non-C programmers the fundamentals of C++ programming. This series is based on ANSI C++ and is not environment or vendor-specific. This course introduces the skills needed to be able to begin to use C++'s Object-Oriented (OO) features. Students will learn how to create, use, and extend classes, as well as how to populate those  more...
MS VB .NET: Windows Development Part 1 on-line e-learning cbt (computer based) ...orms and controls. It explains how to create and populate base forms and inherited forms by using Microsoft Visual Studio .NET. It also covers organizing controls on a form and creating Multiple Document Interfaces (MDI). Further more it explains how to code for event procedures associated with different controls. The course covers how to use some of the Windows Forms intrinsic controls in an  more...
Oracle PL/SQL: Database Programming on-line e-learning cbt (computer based) This is the second course in a two part series that discusses the features of stored subprograms and packages. This course explains how to create and execute stored procedures and functions as well as how to create stored packages. This course also discusses built-in server-side packages and their use in debugging stored subprograms. This course covers how to manage stored subprograms and  more...
Oracle9i PL/SQL: Database Programming on-line e-learning cbt (computer based) This course discusses the features of stored subprograms and packages. Participants will learn how to create and invoke stored procedures and functions as well as how to create stored packages. This course also discusses built-in server-side packages and their use in debugging stored subprograms. Participants will learn how to manage stored subprograms and packages. This course also introduces  more...
SAP R/3 Variant Configuration: Configuration Scenario on-line e-learning cbt (computer based) SAP R/3 Variant Configuration is intended to provide all the employees of your company who are involved in designing and constructing product variants with an overview of how master data is used to build up the knowledge base used to describe a variant product in the R/3 System. Furthermore the learner will be shown how to use the simulation function and the single level production order  more...
QMF Essentials (Ver 3.1) on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Teaches the creation of data base queries using three languages: SQL, Prompted Query Mode and Query by Example (QBE).  more...
CICS/VS Application Programming II on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Expands on CICS/VS programming concepts. As well as describing advanced topics and commands, this course also explains testing and debugging.  more...
From LearningMeasure.com
Applied Math for Calibration Technicians on-line e-learning cbt (computer based)self directed The purpose of this course is to cover the basic mathematical concepts that are part of the ASQ Certified Calibration Technician exam.  more...
SI Units - The Mole on-line e-learning cbt (computer based) The sixth out of seven courses on the seven SI base units. This course is about the amount of substance, the mole.  more...
MEAS102 - SI Units - The second on-line e-learning cbt (computer based) This is the first in a series of seven courses on the SI base units. The second, the unit that measures time, is in a special class by itself.  more...
MEAS103 - SI Units - The meter on-line e-learning cbt (computer based) This is the second in a series of seven courses on the SI base units. This course is about the unit of length - the meter.  more...
From Education Systems
Fares and Tickets International on-line e-learning cbt (computer based) Prerequisite courses: Air Reservations and Air Fares International air travel has expanded exponentially in the past decade and promises to continue to grow. This course will provide you with the skills required to meet the needs of your international air travelers. These skills include an understanding of the two basic international faring systems, mileage and routing as well as currency  more...
From International Management Forum (IMF)
TOGAF 9 and ArchiMate Foundation study at home ... to integrated information, within and among enterprises, based on open standards and global interoperability. Why is a TOGAF 9 and ArchiMate training important? To ensure that TOGAF 9 and ArchiMate are fully understood and correctly applied within your organization, training is of great importance. The success of the Enterprise Architecture effort in your organization will dramatically  more...
From Sessions College for Professional Design
Flash ActionScript Game Design on-line e-learning cbt (computer based) Learn basic principles of computer programming and write high-level ActionScript code that dynamically places, moves, and alters the elements of a design onscreen along with user interaction. You'll learn to write ActionScript 2.0 for game design, which provides a strong foundation for future programming in either ActionScript 2.0 or 3.0. In six lessons, you will build a classic video game  more...
flash actionscript programming on-line e-learning cbt (computer based)study at homeself directed Love creating animations and sites in Flash and scripting basic interactive actions? Then you're ready to take Flash to the next level by learning programming with ActionScript. Unlike basic scripting, programming with ActionScript allows you to create highly interactive and entertaining applications that can be infinitely modified. You can build fully-featured interactive games and other  more...
From Clinical Research Training Centre
Programme de formation dARC CRC et dassistance au placement ...ettre de Reference aux recruteurs and compagnies de notre base de donn es, Alertes d'emploi, Adaptation du CV pour chaque poste, Pr paration, Discussion and Analyse des entervues (option unique) Programme de Cr ation d'un R seau Professionnel >> Formation et support pour l'utilisation des nouveaux m dia sociaux et autres approches pour la cr ation d'un r seau de contacts  more...
From Knowledge Matters LLC
Project Managment Professional PMP on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewarebookcomputer lab ...he Project Management Professional on line class. Project-based operations have become the norm in today's business world. In essence, almost every work effort is a project, from constructing a new building to designing and delivering a new information management system. As projects become the primary method for getting things done and effecting organizational change, it is crucial to choose a  more...
Microsoft Certified IT Professional Data Base on-line e-learning cbt (computer based)group study and discussioncoursewarecomputer lab ...ways to become a Microsoft Certified IT Professional Data Base Administrator in the growing Information Technology industry. TROYa ™s new Learning Management System (LMS) drives the delivery and manages the content for this unique online program. Certified mentoring by a subject matter expert is available on-demand 24/ 7 for most course modules. Customized mentoring exercises and test  more...
From JED New Media inc.
Bias-Free Communication on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedworkshop / seminartrain the trainercomputer lab Synopsis In todaya ™s international business atmosphere, it is essential that your communications do not offend, exclude, or inadvertently insult others. Communicating with bias can result in losing business, and even trigger adverse legal ramifications. Find out if your writing harbors bias and learn how to create clear and appropriate communications to accommodate an increasingly  more...
From Construction Mastery Institute
OSHA Recordkeeping for Employees on-line e-learning cbt (computer based) ...in all levels of personnel and provide them with a common base of understanding about recordkeeping requirements. Using a powerful combination of audio, full-motion video, text and colorful graphics, this eCourse provides the most cost-effective safety and regulatory compliance training available today. The eCourse is divided into a number of logical sections so information is easily  more...
OSHA Recordkeeping for ManagersSupervisors on-line e-learning cbt (computer based) ...ain workers at all levels, and provide them with a common base of understanding about OSHA's recordkeeping requirements. Using a powerful combination of audio, full-motion video, text and colorful graphics, this eCourse provides the most cost-effective safety and regulatory compliance training available today. The eCourse is divided into a number of logical sections so information is easily  more...
Spanish OSHA Recordkeeping for Employees - Mantenimiento de Registros de OSHA para Empleados on-line e-learning cbt (computer based) ...in all levels of personnel and provide them with a common base of understanding about recordkeeping requirements. Using a powerful combination of audio, full-motion video, text and colorful graphics, this eCourse provides the most cost-effective safety and regulatory compliance training available today. The eCourse is divided into a number of logical sections so information is easily  more...
From JED New Media inc.
Animer un groupe de discussion avec brio on-line e-learning cbt (computer based) ...base pour animer un groupe de discussion et pr sente des techniques qui permettent d obtenir le maximum de coop ration et de r troaction de la part de votre client le. Cr ation d un logiciel, lancement d un produit ou d un service, campagne de marketing, sondages d opinion, voila autant d occasions d utiliser les groupes de discussions.Ce JEDlet ne pr sente pas les autres m thodes qu on peut  more...
L art de conter : un gage de succ s on-line e-learning cbt (computer based) Ce JEDlet pr sente l art traditionnel des conteurs et explique comment utiliser efficacement ce pr cieux outil de communication au profit de votre entreprise.On y trouve des trucs et des techniques utilis s depuis des si cles par ceux qui forgent des histoires. D couvrez les l ments de base qui vous permettront de cr er des histoires d entreprise vou es au succ s.  more...
From Management Development Specialists, LLC
The PRIDE System of Customer Service self directed The Customer Service course is organized in accordance with the acronym PRIDE, hence the PRIDE System of Customer Service. This course examines and offers solutions in each of the five areas of the PRIDE System. The course is available in Audio, Flash and PDF Manual versions with Participant Materials includes worksheets, Review Exercises with answer keys and help in developing an Action Plan. The  more...
From Escape Studios Ltd
ZBrush Foundation on-line e-learning cbt (computer based)self directed ...oduction. Module Breakdown Introduction to ZBrush Base Mesh Creation Organic and Hard Surface Modelling Methods Pipelines and Retopolgy Texturing Difference Maps See PDF in related resources section for a full course breakdown. Is this the right training for me? This course is suited to those who want to learn ZBrush from the very beginning right through to  more...
From ProTrain Online
Green Training - Intro to Building Energy Efficiency on-line e-learning cbt (computer based)study at homegroup study and discussionbook ...el provides prospective weatherization professionals with baseline knowledge in the essential concepts needed for weatherization work. Installers are managed by a Crew Chief, and implement the measures defined by an Auditor. Prospective Installers will be introduced to best practices in air sealing, insulating, duct sealing and base-load energy improvements for conventional homes and mobile  more...
Business Strategy and Operations Certificate on-line e-learning cbt (computer based)self directed ... and minimize rework. Training also ensures that a common base of knowledge is developed and shared with staff as they come onboard or take on new roles. But while every to enterprise wants develop high-quality programs, professional development budgets can quickly balloon without a sound, strategic vision and approach to applications and operations training. Program contains five curriculum  more...
From American Institute of Steel Professionals, Inc
Certified Steel Project Manager on-line e-learning cbt (computer based)study at homeself directed The American Institute of Steel Professionals is proud to offer the Certified Steel Fabrication Estimator Certification (CSPM). Certification includes a review of educational and professional history, case study review, and examination. The CSPM Certification program will cover the role, responsibilities, and knowledge base Steel Project Managers should know when working in the Structural Steel  more...
From Oracle Applications Online Training
Oracle Applications Technical Course on-line e-learning cbt (computer based) This program is designed for resources who are aiming to become Oracle Apps Technical consultants. This course delivers training in the RICE components i. e ( Reports, Interfaces, Conversions and Extensions) along with workflows, XML Publisher and Discoverer. It also includes the following four functional modules with base tables: 1) Inventory Module 2) AP 3) AR and 4) Order Management  more...
From Reach Further Ltd
12 Days of Twitter - Twitter training on Twitter ..., has helped thousands of businesses to grow their client base, find new partnerships and even sell directly to their audience on Twitter. She is in demand as a speaker and trainer, helping businesses of all sizes establish their presence online, and will lead this course to demonstrate and teach just how effective social networking in 140 characters can be to improve your business. In half  more...
From Samhita IT
FREE Training and Placement Opportunity for CPT OPT H1B Consultants ... BO DI - Teradata Hyperion- Essabase Hyperion a Planning Duration: 3 Weeks (Daily 1: 30 Mins) Training Highlights: a Free Online / Onsite Training a Daily Training (Daily 2 to 3 hours) a Dummy Project After completion of Training a Resume Preparation and Mock Interviews a Excellent Lab Manuals and E-Books, Online Doubts  more...
From Osrdg
Cloud Computing for Beginners ... the years, it has improved its market share and customer base. We, at OSRDG, believe in its future and have embraced the cloud technologies for building products, solutions and services for our clients. Here, we are sharing from our expertise to help you get started, quickly. This could be the right start on your quest for cloud computing knowledge and skills. This online resource is a  more...
From PDHengineer. com-Decatur Professional Development, LLC
Crawlspace Construction of Buildings Located in Special Flood Hazard Areas on-line e-learning cbt (computer based) ...based on the FEMA construction guidelines for crawlspace foundations used for residential buildings, which are located in Special Flood Hazard Areas (SFHAs). Crawlspace foundations are commonly used to elevate the lowest floors of residential buildings located in Special Flood Hazard Areas (SFHAs) above the Base Flood Elevation (BFE). This course provides guidance on crawlspace construction  more...
Design and Construction Guidance for Breakaway Walls on-line e-learning cbt (computer based) ...based on the FEMA construction guidelines for ? breakaway? walls used below Elevated Coastal Buildings. In Coastal High Hazard Areas (Zones V, VE, and V1-30), the National Flood Insurance Program (NFIP) regulations require that communities participating in the program adopt floodplain management ordinances or laws requiring that all new and substantially improved buildings be elevated to or  more...
Vapor Barriers Under Concrete Slabs - How to Select and Locate on-line e-learning cbt (computer based) ...ring system failures. Proper selection of a vapor barrier based upon the criteria of low permeance, high tensile strength, high puncture resistance, and chemical resistance will ensure that the vapor barrier not only performs as an effective barrier to moisture and other vapors, but will also maintain its physical integrity during the placement of the concrete slab. This course provides  more...
Ensuring That Structures Built on Fill Are Reasonably Safe From Flooding on-line e-learning cbt (computer based) ...based on the FEMA construction guidelines for ensuring that structures built on fill are reasonably safe from flooding. FEMA identifies and maps flood hazard areas nationwide by conducting flood hazard studies and publishing Flood Insurance Rate Maps (FIRMs). These flood hazard areas, referred to as Special Flood Hazard Areas (SFHAs), are based on a flood having a 1-percent probability of  more...
PC Fundamentals for Design Professionals on-line e-learning cbt (computer based) ... "Counting" in computer binary vs. real world base-10 Microprocessor historic and present capabilities for performing binary calculations, including handling floating-point numbers State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and provincial licensing boards. Decatur Professional Development is an  more...
Geotechnical Aspects of Pavement - Part 1 on-line e-learning cbt (computer based) ...tails on geotechnical exploration and characterization of base and subbase materials will be studied. This course is Part I of a two-part series. Part I will focus on the geotechnical factors influencing pavement design and performance. After reading this 15 hour course the student will have valuable information that can be used to effectively design, and evaluate pavement subgrade  more...
Geotechnical Aspects of Pavement - Part 2 on-line e-learning cbt (computer based) ...tails on geotechnical exploration and characterization of base and subbase materials will be studied. This course is part II of a two part series. Part II will focus on pavement structural design and performance as well as construction QA/QC procedures. After reading this 15-hour course the student will have valuable information that can be used to effectively design, and evaluate  more...
Beam Bearing Plates and Column Base Plates on-line e-learning cbt (computer based) ...base plates and beam bearing plates based on the AISC Steel Construction Manual, 13th edition. No prior knowledge of previous codes is necessary. This course should be of particular interest to Civil and Structural Engineers. The course will show how to design a column base plate based on its strength limit state found in section J8 of the specification. It will show how to design a beam  more...
Small Water Systems - Water Treatment on-line e-learning cbt (computer based) ...means of treatment. Emphasis is placed on identifying the base available technologies (BAT) for treating small water systems, although much of the material is also applicable to large water systems. In this course the student will review Chapter 6, "Water Treatment" of EM 1110-2-503, "Design of Small Water Systems" published by the U.S. Army Corps of Engineers. This course  more...
Soil Stabilization for Pavements on-line e-learning cbt (computer based) ...ng soils is often required before using the soil as a sub-base material. Base materials such as gravel and sand are placed upon the soil before the addition of an asphalt or concrete finished surface. There are several types of soil stabilization methods that will be discussed in this course. Using the methods presented herein will enable to student to apply soil stabilization methods across a  more...
Determination of Site-Specific Loads for Residential Buildings in Coastal Areas on-line e-learning cbt (computer based) ...ound Vertical Enclosure (Non-Tsunami Condition) Seismic Base Shear by the Simplified Analysis Procedure Vertical Distribution of Seismic Forces Fact: The National Flood Insurance Program (NFIP) regulations state that for buildings in V zones, "a registered professional engineer or architect shall develop or review the structural design, specifications and plans for the construction,  more...
Design of Small Water Systems on-line e-learning cbt (computer based) ...means of treatment. Emphasis is placed on identifying the base available technologies (BAT) for treating small water systems, although much of the material is also applicable to large water systems. This chapter teaches the following specific knowledge and skills: Best available technologies for drinking water contaminant removal Relative merits of disinfection technologies, including  more...
Steam System Basics on-line e-learning cbt (computer based) ... systems, who are interested in expanding their knowledge base, as well as steam system users looking for a refresher course on steam system basics. The student must take a multiple-choice quiz consisting of fifteen questions at the end of this course to obtain PDH credits. Specific Knowledge or Skill Obtained This course teaches the following specific knowledge and skills:  more...
Fluid Flow Fundamentals on-line e-learning cbt (computer based) ...nd structural engineers looking to expand their knowledge base. The course is based on Volume 3 of DOE-HDBK-1012/1-92, ? Fluid Flow? . The student must take a multiple-choice quiz consisting of thirty (30) questions at the end of the course to earn PDH credits. State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and  more...
Hot-Dip Galvanizing for Corrosion Protection on-line e-learning cbt (computer based) ...tection afforded by a duplex system, which contains a HDG base combined with a topcoat paint system. The student must take a multiple-choice quiz consisting of fifteen (15) questions at the end of this course to obtain PDH credits. State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and provincial licensing boards.  more...
Thermal Spraying Technology and Applications on-line e-learning cbt (computer based) ...ings impart high-quality wear resistant properties to the base metal, which the base materials do not necessarily have. Thermal spraying is a surface coating technology by which metallic or nonmetallic materials are deposited in a molten or semi-molten condition onto a base metal surface to optimize its characteristics and to protect against wear, abrasion, corrosion and/or erosion. Numerous  more...
Fundamentals of Arc Welding on-line e-learning cbt (computer based) ...ibe the effects of uneven or rapid heating and cooling on base metals and weld beads ?Explain the benefit of preheating and when it should be used ?List the factors affecting the quality of welded connections ?Understand the importance of welding procedures ?Describe effective cross-checking and NDE techniques ?Understand how to interpret welding drawing, lines, dimensions, symbols and  more...
An Introduction to the Facilities Planning Process Area Development Plans on-line e-learning cbt (computer based) Overview Facilities planning is an essential step in development of land for commercial, industrial, residential and public agency uses. In this course, you will learn how to prepare one of the key elements in the facilities planning process: Area Development Plans (ADP). You will learn the three phases to go through in preparing an ADP, and the data collection, analysis, evaluation and decision  more...
An Introduction to Flexible Pavement Design on-line e-learning cbt (computer based) ...od start in addressing subgrades, select materials and subbase courses, base courses and pavement design. The reader must pass a multiple-choice quiz consisting of fifteen (15) questions in order to receive PDH credit. Specific Knowledge or Skill Obtained This course teaches the following specific knowledge and skills: ?How to evaluate site and soil conditions ?About the  more...
Steam System Basics on-line e-learning cbt (computer based) ... systems, who are interested in expanding their knowledge base, as well as steam system users looking for a refresher course on steam system basics. The student must take a multiple-choice quiz consisting of fifteen questions at the end of this course to obtain PDH credits. Specific Knowledge or Skill Attained This course teaches the following specific knowledge and skills: Operation  more...
From Artisan Business Group
Introduction to China's Safety and Security Market instructor led trainingon-line e-learning cbt (computer based)workshop / seminar ...ing rapidly. The market has expanded from its traditional base in the financial, insurance, custom, police, airport and IT sectors to the construction, transportation, and education fields. In 2003, the Chinese safety and security equipment market was $7 billion. Industry experts estimate that by 2020 China s safety and security market will reach $30 billion. From September 11, 2001 through  more...
From Vino 101
Vino 101: An Introduction to Wine on-line e-learning cbt (computer based) ...ve remediation questions are included to build an initial base of knowledge and the Foodservice Edition can be customized to reflect your operation's menu and specific wine offerings. Vino 101 is approximately 120 minutes in length and covers the following lessons: What is Wine?, Grape Varieties, Wine-Producing Regions and Serving & Selling Wine (Foodservice) or Buying & Serving Tips  more...
From Referral Coach International
Unlimited Referrals Marketing System Web Based Training Program on-line e-learning cbt (computer based)study at homeself directede-book ...w the importance of leveraging your hard work. You have a base of loyal clients. You want them to refer you to as many top-level prospects as possible. This system shows you how to make that happen. If you're a new producer, then you want to get started on the right foot with the best way to build a financial services business. Don't make the same mistake many veterans make by not leveraging  more...
From Corporate Education Group
Online Capstone Project on-line e-learning cbt (computer based) *The price of this course will increase $300 from $795 to $1,095, effective July 1, 2005. The Capstone Project is a simulation of a real-world project. Students who enroll in the Capstone Project are required to create a viable project plan by applying proven project management skills and techniques acquired through training and work experience. Students are given a choice of several project  more...
From XamsRUs
X-ams-R-Us A+ Core hardware 220-301 exam on-line e-learning cbt (computer based) A free or nearly free online practice exam base of 350 questions and growing, with full explanations. Questions are constantly being updated as new hardware comes into use and into the curriculum  more...
X-ams-R-Us Aplus Core hardware 220-301 exam on-line e-learning cbt (computer based) A free or nearly free online practice exam base of 350 questions and growing, with full explanations. Questions are constantly being updated as new hardware comes into use and into the curriculum  more...
From Backup Training Corporation
Cultural Diversity for Employees on-line e-learning cbt (computer based)cd rom Corporations, competing at a global level, need employees that not only offer the right job skills to meet new challenges, but the right people skills to address growing demographic changes in the American workforce and consumer base.  more...
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