Online Based eLearning

Online LIVE CCNA training The Online Training is a very attactive option for students wanting to study from their homes or offices or anywhere in the world where there is an internet connectivity. Internetworkz is one of the few technology training centre broadcasting live training to it viewers. There are several options in the online program. This can be webinar, a Class LABs or a Tutorial.  more...

Screening Applicants for Interviewing ...nsibilities required for the job? A good job description, based on a thorough job analysis, will help you evaluate applicants' resumes effectively. You'll be able to compare the resumes against the requirements in the description and make effective decisions about who should be interviewed. This course describes the key components of job descriptions and how to use them to screen resumes.  more...

Developing Your Direct Reports Developing Your Direct Reports A main goal of managing is developing your direct reports. This involves not only coordinating their work in a way so your organization's business objectives are met, but also empowering them and providing opportunities for them to meet their own professional development objectives. This course provides an overview of the importance and benefits of developing  more...

Creating and Analyzing an Operating Budget Creating and Analyzing an Operating Budget Working without a well thought-out operating budget can be compared to playing Pin the Tail on the Donkey. Although a company might know the direction in which it wants or needs to go, without a budget it must simply feel around in the dark and hope it comes close to its target. Unfortunately, if a business uses this approach, it will eventually  more...

Human Resources Fundamentals HRCI PHR Human Resources Fundamentals (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including core knowledge and concepts fundamental to the field of human resources. The HRCI certification examinations are widely  more...

Strategic Management HRCI PHR Strategic Management (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including strategic management. The HRCI certification examinations are widely recognized as the industry standard for evaluating HR  more...

Affirmative Action and the EEO HRCI PHR Affirmative Action and the EEO (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The HRCI  more...

Employment Management HRCI PHR Employment Management (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee and consumer rights, and matters of  more...

Recruiting and Selecting Candidates HRCI PHR Recruiting and Selecting Candidates (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including the recruitment and selection of new employees. The  more...

Offers Contracts and Exit from the Organization HRCI PHR Offers, Contracts, and Exit from the Organization (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) Human Resource (HR) professionals today have to deal with particularly sensitive subjects regarding employment. This course examines employment offers for prospective candidates, contract creation, and record-keeping requirements. In addition, the  more...

Developing Employees HRCI PHR Developing Employees (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications of employee training and training program development. As a human resources professional, you are  more...

Developing Human Resources HRCI PHR Developing Human Resources (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including human resources development and performance management. As a human resources professional, you are responsible for  more...

Compensating Employees HRCI PHR Compensating Employees (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible  more...

Programs to Benefit Employees HRCI PHR Programs to Benefit Employees (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the work rules and practices that apply to employee benefit programs. As a human resources professional, you are  more...

Employment Relations HRCI PHR Employment Relations (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry  more...

Sexual Harassment at Work HRCI PHR Sexual Harassment at Work (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including issues related to the prevention of discrimination and harassment. The HRCI certification examinations are widely  more...

Non-Unionized Workplaces HRCI PHR Non-Unionized Workplaces (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry  more...

Unionized Workplaces HRCI PHR Unionized Workplaces (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certifications, including PHR (Professional in Human Resources), cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are  more...

Health and Safety in the Workplace HRCI PHR Health and Safety in the Workplace (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee safety and health. The  more...

Risk Assessment and Prevention HRCI PHR Risk Assessment and Prevention (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including issues in risk assessment and prevention. The HRCI certification examinations are widely recognized as the industry  more...

HR s Strategic Role in the Organization HRCI SPHR HR's Strategic Role in the Organization (HRCI/SPHR) HRCI Senior Professional in Hurman Resources (SPHR) Senior Professional in Human Resources (SPHR) Managing change effectively within HR involves aligning the organization's people and processes with an ever-changing environment. HR professionals need to be able to anticipate, plan, and carry out change, using the tools at hand. Strategic  more...

Management of the HR Process HRCI SPHR Management of the HR Process (HRCI/SPHR) HRCI Senior Professional in Hurman Resources (SPHR) Senior Professional in Human Resources (SPHR) As HR moves into the twenty-first century, its role is becoming key in developing organizational strategy. As a result, it is crucial for HR professionals to have a working knowledge of other functional areas of the business, so that they can provide the  more...

Strategic Approaches to Workforce Planning and Employment HRCI SPHR Strategic Approaches to Workforce Planning and Employment (HRCI/SPHR) HRCI Senior Professional in Hurman Resources (SPHR) Senior Professional in Human Resources (SPHR) In order to remain competitive in the business world, organizations must ensure that they employ the right people in the right numbers at the right time. Workforce planning and employment involves the processes of planning,  more...

Strategic Approaches to Human Resource Development HRCI SPHR Strategic Approaches to Human Resource Development (HRCI/SPHR) HRCI Senior Professional in Hurman Resources (SPHR) Senior Professional in Human Resources (SPHR) In order to excel in business, organizations must translate their vision into the necessary level of competencies needed to achieve goals. This course examines how human resource development (HRD) aligns the skills, knowledge, and  more...

Strategic Approaches to Total Rewards HRCI SPHR ...c goals and objectives. All the topics in this course are based on the Total Rewards functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). This course prepares HR professionals and managers who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination. Due to the  more...

Strategic Approaches to Labor Relations HRCI SPHR Strategic Approaches to Labor Relations (HRCI/SPHR) HRCI Senior Professional in Hurman Resources (SPHR) Senior Professional in Human Resources (SPHR) HR professionals develop organizational strategies to secure and develop a company's successful and profitable operations. The employee plays a central role in such operations. As such it has become essential for HR professionals to constantly  more...

Strategic Approaches to Risk Management HRCI SPHR Strategic Approaches to Risk Management (HRCI/SPHR) HRCI Senior Professional in Hurman Resources (SPHR) Senior Professional in Human Resources (SPHR) Risk management, the safeguarding of the health, safety, and security of employees, is essential for business success and of particular concern to HR professionals. This course explains how to apply common occupational health, safety, and  more...

Hypothesis Testing Concepts and Tests for Means in Six Sigma ...ollect samples of the population data to be analyzed, and based on that sample data, they make hypotheses about the entire population. Because there is a lot at stake in forming the correct conclusions about the larger population, Six Sigma teams validate their inferences using hypothesis tests. This course builds on basic hypothesis testing concepts, terminologies, and some of the most  more...

Tests for Variances and Proportions ...s, product, or service are made and validated using tests based on sample data. This course aims to familiarize you with some of the advanced hypothesis tests used in Six Sigma. You are taken through the key steps in testing hypotheses for proportions, variances, and analysis of variance (ANOVA), and their underlying assumptions, with the help of examples and case studies. You will also learn  more...

Conducting Experiments and Analyzing Results in Six Sigma ...et the desired improvement, teams generate solution ideas based on the best combination of input variables' settings to optimize the response, and then the ideas are tested, implemented, and validated. Later in the Control stage, efforts are made to keep the improved processes, products, or services under statistical control and to retain the gains. This course explores full and fractional  more...

Basic Statistics and Graphical Methods for Six Sigma ...n confidently make inferences about the larger population based on their sample data, and can test the statistical validity of their inferences. Thus, basic statistics can provide an organization with a view of its performance in graphical format, and the tools for reaching valid conclusions regarding its processes and products. This course provides Black Belts with basic statistical tools for  more...

Probability for Six Sigma Probability for Six Sigma ASQ Six Sigma Black Belt (SSBB) Organizations need to make inferences about a population from sample data, and understanding how to calculate the probability that an event will occur is crucial to making those inferences. In a Six Sigma context, it is often important to calculate the likelihood that a combination of events or that an ordered combination of events  more...

Six Sigma Process Improvement ...ffers many ways to improve your organization's processes, based on your priorities and business requirements. Whenever you delve into process improvement, you have the option to create new processes altogether or replace old processes with new ones. Six Sigma Champions generally choose to improve upon existing processes. This course is designed to help Champions learn how to use Six Sigma's  more...

Managing and Troubleshooting Windows Vista Systems ...s (GPOs), which are used to configure system-wide or user-based settings, and are automatically applied to prevent problems and implement standards. For easier administration, event forwarding can be used to monitor events on multiple Windows Vista systems using one central location. The improved Task Scheduler is another management tool that can be used to complete administrative tasks on  more...

First Aid CPR ...ion. It is intended to provide the learner with knowledge-based training only. This training should be accompanied with a performance-based component provided by a certified CPR instructor. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: recall basic life support techniques used to open a victim's airway,  more...

First Aid Basic ...ion. It is intended to provide the learner with knowledge-based training only. This training should be accompanied with a performance-based component provided by a certified first aid instructor. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: describe how to appropriately respond to a medical emergency;  more...

First Aid Automated External Defibrillator First Aid: Automated External Defibrillator The primary focus of this 30-minute course is the proper use of the Automated External Defibrillator (AED). Use of the AED also includes the ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation, which will also be briefly reviewed in this training. Note: This training should not be used as the  more...

Behavior Based Safety for Supervisors ...Based Safety for Supervisors This course is intended to provide supervisors with an overview of the concepts of behavior-based safety. This training will aid those supervisors who have not used these techniques in their day-to-day duties and responsibilities in the past. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner  more...

Managing a Customer Focused Department Simulation Managing a Customer Focused Department Simulation Attracting new customers is important, but retaining them is an even greater challenge. It takes only a moment--a single lapse in service; an unmet expectation; a delay in delivery--to lose a customer forever and tarnish a company's reputation. To counter this, customer service representatives must remain vigilante, on top of their game at  more...

Workplace Conflict Recognizing and Responding to Conflict ...cation, and stress. But choosing the appropriate response based on the type of conflict is important. When you address conflict properly, you will experience a number of benefits: it can enhance your creativity and it can strengthen your relationships, for example. This course describes these and other benefits of conflict. It also explains the types of conflict situations you're likely to face  more...

Culture and its Effect on Communication Culture and its Effect on Communication Effective communication is always a challenge, and when diverse cultures are introduced, good communication can become even more challenging. In today s global economy, understanding how context, style, beliefs, and value systems influence the way we communicate and decode others' messages is more important than ever. This course attempts to explain  more...

Managing Projects within Organizations ... (CAPM) - PMBOK Guide - 4th Edition-Aligned Project-based operations have become the norm in today's business world. In essence, almost every work effort is a project, from constructing a new building to designing and delivering a new information management system. As projects become the primary method for getting things done and effecting organizational change, it is crucial to choose a  more...

Project Management Process Groups ...ucts, results, or services. Good processes, meaning those based on sound principles and proven practices, are project managers' best friends. They act like the solid tracks that keep a train going in the direction it needs to go. Following a set of established processes minimizes confusion and uncertainty for the project manager and all project stakeholders. It ensures the effective progress of  more...

Tailoring PRINCE2 reg to a Project Env PRINCE2 2009-aligned ...E2 is recognized as an international standard for process-based project management. It is the standard method for project management in the UK. This course is designed to assist learners in preparation for the PRINCE2 Foundation certification exam objectives. In particular this course focuses on the general approach to tailoring a project and what's involved in tailoring; it also focuses on how  more...

Controlling Managing and Closing a Project PRINCE2 2009-aligned ...E2 is recognized as an international standard for process-based project management. It is the standard method for project management in the UK. This course is designed to assist learners in preparation for the PRINCE2 Foundation certification exam objectives under the processes area, covering four of the eight processes, namely Controlling a Stage, Managing Stage Boundaries, Managing Product  more...

Tables Accessibility and Standards in Dreamweaver CS3 Tables, Accessibility, and Standards in Dreamweaver CS3 Adobe When designing a site, it's important that your content is structured in an intuitive and accessible manner. Creating a site layout based on tables is one method of ensuring a consistent and easy to navigate web site. This course explores how to structure a site using tables, and examines creating and manipulating tables, layout  more...

Problem Solving Digging Deeper ...eak the problem apart, and the rest will be easy.' A fact-based, honest analysis happens at two key steps in the problem-solving process: first when you analyze problems to identify the root causes, and then, when you evaluate and analyze potential solutions to determine the one that has the maximum chance of success. Several tools are used for analysis and evaluation at each of these steps.  more...

Pursuing Successful Lifelong Learning Pursuing Successful Lifelong Learning Today's successful individual understands that the business world is constantly changing the way people work and the way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a  more...

Interpersonal Communication Communicating with Confidence ...ors have an enormous advantage if their relationships are based on rapport-building trust and credibility. But trust and credibility are not the only essentials. You also need to use specific communication behaviors to project confidence in all your verbal and nonverbal interactions. The course shows you how the essential elements of trust, credibility, and specific confident communication  more...

Conflict of Interest Simulation ...ict of interest that she has witnessed. The simulation is based on the SkillSoft course, "Conflicts of Interest in the Workplace" (lchr_01_a07_lc_enus). Note: The discussion and examples used in this simulation are based on general principals of conflict of interest and are intended to provide guidance in identifying and analyzing conflicts of interest. Employees should consult their own  more...

Ethical Decision Making Simulation Ethical Decision Making Simulation Ethical distinctions are rarely distinct, which poses a problem for many businesses and their employees. How can decision makers ensure their policies and choices adhere to ethical standards and maintain a positive public image? The answer isn't simple, but by utilizing an ethical framework and weighing decisions against ethical filters, corporate officers,  more...

Illegal Insider Trading Simulation ...se should consult with legal counsel before taking action based on this information. This product does not constitute legal advice. No warranties, express or implied, are offered as to the content of this course. By using this course, you agree not to hold SkillSoft Corporation, Sheehan Phinney Bass Green Professional Association, or any individual, employee, agent, or representative of those  more...

Interviewing Hiring Practices Simulation Interviewing & Hiring Practices Simulation In this simulation, you will assume the role and responsibilities of an HR professional at BTJ Technical Staffing Inc., a metropolitan staffing and recruitment agency. Having faced claims of possible discrimination in past job postings created on behalf of clients, BTJ management has redoubled its efforts to ensure that all employment advertisement  more...

Workplace Diversity Awareness Simulation ...se should consult with legal counsel before taking action based on this information. This product does not constitute legal advice. No warranties, express or implied, are offered as to the content of this course. By using this course, you agree not to hold SkillSoft Corporation, Baker Donelson Bearman, Caldwell & Berkowitz, PC, or any individual, employee, agent or representative of those  more...

Introduction to Business Analysis Planning ...t's essential you map out your business analysis approach based on the elements concerning your particular project, environment, and organization. It's equally important to clearly determine who your stakeholders are, who is responsible for what, and how much effort will be required for project deliverables. This course provides an overview of planning a business analysis approach, using  more...

Certified Business Analysis Professional reg BABOK reg 2 0 Aligned ...ion, and administration of an experience- and examination based credential. The IIBA CBAP credential provides business analysis practitioners with a recognized designation indicating a foundation from which they can competently practice business analysis. To achieve the CBAP credential, candidates must satisfy defined educational, knowledge, and experience requirements  more...

Shaping the Direction of Customer Service in Your Organization Shaping the Direction of Customer Service in Your Organization There are several defining moments or moments of truth that can make or break every service transaction. To successfully navigate these moments of truth, it's important for service organizations and specifically customer service leaders to add value to a customer's experience by creating and implementing strong, clearly-defined  more...

Planning Managing Project Human Resources Simulation Planning & Managing Project Human Resources: Simulation PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned You're a project manager for a food and beverage testing company Hoit Laboratories. As a seasoned PM, you're currently managing a number of testing and development projects simultaneously. And each project  more...

Accident Investigation and Reporting Simulation Accident Investigation and Reporting: Simulation Accidents in the workplace can prove costly to both victims and companies in the form of lost wages, lost productivity, lawsuits, and fines. In order to properly resolve accidents and prevent future occurrences, companies must act quickly in the aftermath of an incident. Trained investigators must be on hand to collect data, interview victims  more...

Used Oil Management Used Oil Management Failure to properly dispose of used oil is a serious, but little recognized, environmental problem. This one-hour course reviews the various regulatory requirements associated with used oil management primarily from a generator's perspective. The goal of this training is to provide you with an overview of the used oil management programs and explain the different  more...

Incident Management Interactions ...ive steps to address problems before incidents even occur based on patterns you see in incidents being reported. This course covers the nine steps in the Incident Management process, including identifying, categorizing, and closing incidents. This course also details the different ways incidents can be triggered, and the interfaces of incidents and Incident Management with other processes.  more...

Identifying Your Customers Expectations ...faction. Too often, the service that customers receive is based more on the needs of the company than the wants of the customer. For example, customer interface technologies are usually introduced to save on costs, and keep prices competitive. Companies believe that low prices are what customers value above all else, and they think that the additional efficiency of the automated systems will be  more...

PPE Foot and Leg Protection PPE: Foot and Leg Protection This course will help acquaint you with the various types of personal protective equipment (PPE) specifically designed to protect your feet and legs. It will assist you in selecting and maintaining the proper equipment based on the workplace hazards present. The content in this course is designed to comply with the intent of the applicable regulatory requirements  more...

PPE Hand Protection PPE: Hand Protection Personal protective equipment (PPE) is designed to protect you from serious workplace injuries or illnesses resulting from contact with chemical, radiological, physical, electrical, mechanical, or other workplace hazards. This 30-minute course will help acquaint you with the various types of PPE specifically designed to protect your hands. It will assist you in selecting  more...

PPE Eye and Face Protection ...ist you in selecting and maintaining the proper equipment based on the workplace hazard(s) present. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: recall general OSHA requirements related to personal protective equipment, choose the appropriate eye and face protection to guard against workplace hazard(s),  more...

PPE Repiratory Protection HAZWOPER PPE/Repiratory Protection (HAZWOPER) Equipment and devices have been developed over the years to protect the human body against a variety of environmental and physical hazards. Today, many forms of personal protective equipment (PPE) are available to protect you from injuries and illnesses. This training is intended to acquaint you with the different types and the correct selection of PPE.  more...

Personal Protective Equipment Head Protection Personal Protective Equipment: Head Protection This one-hour course will help acquaint you with the various types of PPE specifically designed to protect your head. It will assist you in selecting and maintaining the proper equipment based on the workplace hazards present. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner  more...

Personal Protective Equipment Body Protection Personal Protective Equipment: Body Protection This course will help acquaint you with the various types of personal protective equipment (PPE) specifically designed to protect your torso, arms, and legs. It will assist you in selecting and maintaining the proper equipment based on the workplace hazards present. The content in this course is designed to comply with the intent of the  more...

Pandemic Flu Awareness ... 200,000 to 2 million people could possibly die. This was based on models from past pandemics the Spanish Flu (1918), the Asian Flu (1957), and the Hong Kong Flu (1968). The government further estimates that up to 40 of the workforce could be absent from work at the height of a pandemic wave. The potential impact on the social and economic infrastructure is enormous. To address this, the  more...

Dealing with Resistance to Change Dealing with Resistance to Change Change is inevitable in an organization, but the process of adapting can be painful. Organizational change can cause anxiety and upheaval, and when it does, it's no surprise that employees show resistance. Resistance behaviors can vary from individual to individual and they are often unproductive. While managers may be tempted to deal with behaviors  more...

Used Oil Management Used Oil Management Failure to properly dispose of used oil is a serious, but little recognized, environmental problem. This one-hour course reviews the various regulatory requirements associated with used oil management primarily from a generator's perspective. The goal of this training is to provide you with an overview of the used oil management programs and explain the different  more...

First Aid Medical Emergencies ...ion. It is intended to provide the learner with knowledge-based training only. This training should be accompanied with a performance-based component provided by a certified first aid instructor. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: describe how to respond appropriately to a medical emergency; and  more...

Creating a Plan Creating a Plan Getting and keeping your career on track takes careful planning. Those who wait for opportunities to come knocking may be left behind. Approaching your career proactively and being able to recognize opportunities to move ahead are key to smart career management. It starts with knowing yourself and what you want to do so that you can align your career moves with your goals.  more...

Approaches to Risk Management ..., or merging corporate divisions, you're making decisions based on evaluating risks and benefits. When you need to make a difficult business decision, knowing the numbers can provide a clearer picture of your upside and downside. As an executive in today's explosive business world, your ability to take the right risk can mean the difference between an organizational win or disaster. The basics  more...

Communicating Effectively with Project Stakeholders Simulation Communicating Effectively with Project Stakeholders: Simulation PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned A project manager is the communication hub through whom all project information flows. Customers, suppliers, project team members, and company executives all rely on the project manager for  more...

Prepare for Success Prepare for Success The success of any executive-level sale is founded on the preparation that is completed before contact is made. Identifying what is likely to be required, and having that planned or in place in advance of the sale, are marks of a true professional. Based on practical methods and techniques, this course takes you through the initial stage of an executive-level sale, and  more...

Managing Workplace Harassment Complaints Simulation ...e ramifications of what she tells you. This simulation is based on the SkillSoft course "Harassment in the Workplace" (lch_01_a03_lc_enus). Note that the intent of this simulation is to illustrate ways of responding to harassing behavior in the workplace. The types of responses the simulation presents are not intended to apply to all situations. Other responses may be as appropriate or  more...

Dealing With Sexual Harassment Simulation ...ake action to deal with the situation. This simulation is based on the SkillSoft courses: "Employee Sexual Harassment Awareness" (lch_01_a01_lc_enus) and "Supervisor and Manager Sexual Harassment Awareness" (lch_01_a02_lc_enus). Note that the intent of this simulation is to illustrate ways of responding to sexually harassing behavior. The types of responses the simulation presents are not  more...

The Strategic Account Sales Approach The Strategic Account Sales Approach A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help ensure predictable, repeatable, and measurable results. In this course, you'll learn about the strategic account sales (SAS) approach for successful sales. You'll start by gaining an understanding of the premises  more...

The Territorial Account Sales Approach The Territorial Account Sales Approach A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help to ensure predictable, repeatable, and measurable results. In this course, you'll learn about the territorial account sales approach for successful sales. You'll start by gaining an understanding of the premises  more...

Photoshop CS3 Animation and Automation Photoshop CS3 Animation and Automation Adobe Adobe Photoshop CS3 allows users to perform basic digital composition and animation. Photoshop Extended users can take advantage of advanced motion graphics features such as the ability to paint frames or adjust color in video layers, and create timeline-based animations. This course explores Photoshop's motion graphics functionality, and also  more...

Doing Business on the Internet ...lty faced by almost all companies that engage in Internet-based commercial activity. Regulation of the digital marketplace is very difficult to achieve and currently, in the United States, much legislation on this area is pending but not yet enacted. The main areas requiring regulation are issues related to Internet advertising, the protection of intellectual property rights, and protection of  more...

Developing and Deploying Strategic Plans ...izations must identify their primary goals and objectives based on their mission and vision statements. Other success factors include understanding market forces, internal strengths and weaknesses, stakeholders, relevant technology, and legal and regulatory factors. With these considerations, an organization's action plan can be developed and deployed, and its effectiveness evaluated.  more...

Business Execution Simulation Business Execution: Simulation You were recently hired by V&A Beverages (a bottler and distributor of spring water and carbonated soft drinks) to serve as head of distribution for East Coast operations. Having come from a company steeped in business-execution strategies, you soon discover that V&A's corporate culture is mired in bureaucracy and suffering from a severe lack of planning and  more...

Effective Hiring Interviewing Simulation Effective Hiring & Interviewing: Simulation An effective interview relies as much on the interviewer it does on the interviewee. Proper preparation, consistent lines of questioning, and established criteria for evaluation are effective tools in determining the best candidate for the job. The Effective Hiring and Interviewing Simulation serves to test the participant's ability to prepare and  more...

Sustaining Organizational Change Sustaining Organizational Change Decisions to transform an organization are vital to the health of the business, and organizational change efforts are often made to improve service, streamline operations, and of course improve the bottom line. After such a transformation in your organization, how do you engage, excite, and support the biggest driver for success in your organization - your  more...

Business Crisis Management Simulation Business Crisis Management: Simulation You're the director of operations and the leader of the crisis management team for Sunshine Cruise Lines. There's a fire on board one of the company's ships during a passenger cruise, and you'll need to manage this crisis swiftly and effectively. To begin, you'll need to take a snapshot of the situation by communicating with the safety officer on board  more...

Business Ethics Simulation Business Ethics: Simulation You are a sales manager at the Gray & Becker tool company. The company makes and distributes consumer- and contractor-grade power tools to retail outlets. G&B has always been a leader in the tool industry and has maintained an impeccable reputation for quality, reliability, and safety. The latest tool produced by G&B is a rechargeable, cordless, and high-powered  more...

Moving Into a Management Role Simulation Moving Into a Management Role: Simulation You work for The Electric Car Company. Recently your boss, Sonya Black, promoted you to Marketing Manager. Your main focus is now on managing the activities of others. You\'ll initially find that some of your coworkers\' expectations of you have changed. Some of your former colleagues will have trouble accepting your promotion, and you will need to  more...

Leadership and Management Simulation ...and television industries, Limelight Connections is a web-based, career-search company headquartered in Los Angeles, California. As part of the marketing team, you have been with Limelight for just under two years. Your dedication, industry knowledge and hard work have paid off, recently earning you a promotion to manager of the department. But with the new title comes new challenges--some from  more...

Creating a High-Retention Organizational Culture Simulation Creating a High-Retention Organizational Culture: Simulation One of the most significant challenges to the growth and survival of any business is finding and retaining qualified employees. To be successful, businesses should consider recruitment and retention not as two separate efforts, but instead as a combined strategy for creating a high-retention organization. This simulation provides  more...

Common Design for Six Sigma Methodologies ...MADOV. Design for X is emerging as an important knowledge-based multifunctional approach to design that is aimed at particular prioritized process constraints, such as cost, manufacturability, testability, or maintainability. This course explores several constraints in more detail, offering strategies for achieving designs concentrated on the chosen criteria. Another recently developed  more...

Special Design Tools in Design for Six Sigma ...rter's five forces model, portfolio architecting, and set-based design can be used to achieve breakthroughs in design problems that seem unsolvable. Tactical special design tools such as the Theory of Inventive Problem Solving (TRIZ), systematic design, critical parameter management, and Pugh analysis can provide a clear and concise way of identifying the root cause of poor designs. The tools  more...

Managing and Deploying Six Sigma ...nabling you to deliver excellent business results. A case-based approach is followed throughout to demonstrate how some incredible companies applied the concepts and tools to real-world Six Sigma situations and achieved huge Six Sigma breakthroughs. These breakthroughs include increased customer value and quality, significant reductions in costs, wastes and postproduction maintenance,  more...

Project Organization Planning Risk PRINCE2 2009-aligned ...s are recognized as an international standard for process-based project management and are the accepted methods for project management in the UK.They include the best practices in project management and provide a flexible and adaptable approach to suit all projects. PRINCE2 is a project management method designed to provide a framework for a wide variety of disciplines and activities required  more...

Project Quality Change Progress PRINCE2 2009-aligned ...E2 is recognized as an international standard for process-based project management. It is the standard method for project management in the UK. This course is designed to assist learners in preparation for the PRINCE2 Foundation certification exam objectives related to the Quality, Change and Progress themes. It covers quality management principles, quality roles and responsibilities and the  more...

Starting Up Initiating Directing a Project PRINCE2 2009-aligned ...dation PRINCE2® Foundation Every good system is based on a framework or architecture that governs its progression from start-up through pulling together all the sub-systems that work together to achieve a desired result. The PRINCE2 project management system is no exception. Its framework consists of seven distinctive processes that define the management activities of a project's life  more...

Overview of Project Mgmt PRINCE2 2009-aligned ...2 : 2009 Foundation PRINCE2® Foundation Project-based operations have become a key factor in today's business world. The importance of choosing a well planned and proven method for managing projects is a challenge for organizations across the board. If you think about it, almost every work effort is a project, from constructing a new building within a university campus to designing  more...

Cisco CVOICE 8 0 QoS Mechanisms ...ork tries to deliver a particular kind of service that is based on the QoS specified by each packet. This specification can occur in different ways, such as using the differentiated services code point (DSCP) in IP packets or source and destination addresses. The network uses the QoS specification of each packet to classify, shape, and police traffic and to perform intelligent queuing. This  more...

Cisco CVOICE 8 0 Congestion Rate Limiting AutoQos ...o administrative quality of service (QoS) policies. Class-based weighted fair queuing (CBWFQ) extends the standard weighted fair queuing (WFQ) functionality, providing support for user-defined traffic classes. A queue is reserved for each class, and traffic belonging to a class is directed to the queue for that class. Low latency queuing (LLQ) brings strict priority queuing to CBWFQ. Strict  more...

Dreamweaver CS4 Site Maintenance Advanced Concepts ...lopers prefer the flexibility of hand coding to interface-based design. Dreamweaver CS4 offers a number of tools and options, which can be used to hand code entire sites, or customize specific page sections. This course explores these coding features, and provides basic coverage of XML and XSLT. Collaborative site design and Dreamweaver extensions are also covered. The course also delves into  more...

Animation in Flash CS4 ...erful application for creating and editing dynamic vector-based animations. Its versatile workspace and toolset enable developers to quickly create animations that can be used in a wide variety of contexts. This course introduces the learner to animating in Flash. It explores how to create multiple types of animation including inverse kinematics, frame-by-frame animation, and an improved method  more...

Internet Site Development Internet Site Development Planning and designing sites based on customer requirements is an essential aspect of web development. This course covers the key aspects of planning and designing sites for users, ensuring that sites have gone through site functionality testing, and also explores the use of active content and multimedia in site development. This course is part of a series in the  more...

Cash Flow Mgmt Essentials for Non-financial Professionals Cash Flow Mgmt. Essentials for Non-financial Professionals Cash flow management involves monitoring, analyzing, and adjusting your business's cash flows to maintain a steady flow of cash available for your activities when needed. Sustaining working capital while managing the flow of cash is often a challenge with many businesses. Sale of goods and services results in cash coming in, while  more...

The Time Value of Money Investment Decisions for Non-financial Professionals ... advertising campaigns, employee training, or technology, based on their future cash flow expectations. It is important for you to make sound financial decisions to allocate your organization's resources most effectively and ensure the best return possible on them. This course attempts to familiarize you with the concept of Time Value of Money and presents some effective methods to evaluate the  more...

Principles of Acct Finance for Non-financial Professionals Principles of Acct. & Finance for Non-financial Professionals Finance and accounting are at the heart of every business. These functions deal with recording, summarizing, and analyzing financial information across all departments for decision making, directing, and controlling their resources and activities. Every activity or non-activity in an organization has financial implications and  more...

Diversity Awareness Simulation ... as an account manager for NGF Integrated Products - a US-based circuit board manufacturer. As a result of expansion into new sales territories, your company has been broadening its workforce, and employee diversity is starting to be addressed more formally. As a participant in the new training initiative, you've been sent to a diversity training seminar. This simulation is based on the  more...

Essential Skills for Admin Support Professionals--Simulation Essential Skills for Admin Support Professionals--Simulation The role of the administrative support professional today reaches far beyond the dated cliche of the secretary answering phones and filing documents. Effective administrative support professionals require an extensive array of skills, including communication, organizational, managerial, problem-solving, and conflict-resolution  more...

Purchasing Finding Sources of Supply .... First you need to identify the best available suppliers based on reliable information and research. Then you need to prepare a solicitation document, such as a Request for Proposal or Request for Quotation, and send it to the qualified suppliers. This course discusses how to find sources of supply using this solicitation process and prepares you to choose the best sourcing strategy for a  more...

Porfessionalism Business Etiquette Personal Accountability Porfessionalism, Business Etiquette & Personal Accountability Taking responsibility for meeting your objectives, including deadlines and work targets, is an important component of good business etiquette and demonstrates your attitude of professionalism. While it can be difficult at times, being accountable for delivering on your objectives shows you are reliable, organized, and dedicated to  more...

Oracle Database 11g R2 Managing Databse Resources The Scheduler Oracle Database 11g R2: Managing Databse Resources & The Scheduler Oracle By using the Database Resource Manager, you have more control over the allocation of machine resources than is normally possible through operating system resource management alone. Many tasks in the Oracle environment need job-scheduling capabilities. Using advanced Scheduler features, you can exercise more control  more...

Targeting Customizing with MOSS 2007 Targeting & Customizing with MOSS 2007 Microsoft Microsoft Certified Technology Specialist SharePoint 2007, Application Development (Exam 70-542) Microsoft Office SharePoint Server 2007 provides you with many features and functions that you can use to customize content for users. This course describes how to use MOSS to target content and customize functionality for users. Specifically, it  more...

Cisco IINS 1 0 Network Security Using Cisco IOS Firewalls ... network security breaches. Cisco provides several router-based solutions for implementing firewall features: basic traffic filtering capabilities using access control lists (ACLs), Cisco IOS Firewalls, and Cisco IOS zone-based policy firewalls. This course explains the operations of the different types of firewall technologies and describes the firewall technologies that are embedded in Cisco  more...

Cisco IINS 1 0 Perimeter Security ...nstallation of and administrative access to Cisco routers based on different network requirements. It explores the features and uses of SDM, and how to configure a Cisco router to perform AAA authentication with a local database using the Cisco SDM. This course also covers the operation of external AAA sources such as RADIUS and TACACS servers, how to configure a Cisco router to perform AAA,  more...

CompTIA Network 2009 Network Fundamentals ...rent logical and physical topologies that networks can be based on. The course explores network architectures, including Ethernet, broadband, and XBasex technologies, and also examines access methods such as CSMA/CD and broadcast. In addition, the various scopes that can have a bearing on the type of topology put into operation are explained. This course maps to the CompTIA Network 2009 exam  more...

Configuring Network Application Services in Windows Server 2008 ...l Rights Management features that let you assign policies based on who is accessing your media, along with new SharePoint services that allow for the collaboration and content management of your business content, processes and goals. SharePoint e-mail features along with maintenance tasks, such as backups and restores, are also covered. This course is one in a series that covers the objectives  more...

Internet-based Database-based Attacks ...based & Database-based Attacks Internet-based attacks and the mechanisms used to both accomplish and to defend against them is a staple of both hackers and ethical hackers today. This course examines how to hack web servers, and conversely, how to defend against those attacks, how to examine web applications for vulnerabilities, and how to fix them, how web-based password cracking is  more...

Network Access Security in Windows Server 2008 ...ming interface (API) and how it restricts network clients based on policies and enforces a minimum state of system health. It also introduces the Network Policy Server (NPS), which is responsible for managing and enforcing these policies and connection requirements. It outlines the NPS components involved in the Network Access Protection API, the range of health and network policies available,  more...

SAP BusinessObjects InfoView ...ools for enterprise reporting purposes. InfoView is a web-based application that provides an interface for users to perform common activities, such as viewing or modifying reports, without having to install any additional software on their systems. InfoView can work with Xcelsius, Crystal, and Web Intelligence documents. It allows you to publish reports to common formats, such as PDF or MS  more...

Exchange Server 2010 Administrative Tools Exchange Server 2010 Administrative Tools Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) The Exchange Management Console (EMC) and the Exchange Management Shell (EMS) are still the primary management tools for Exchange Server 2010. The Exchange Control Panel (ECP) is a new browser-based tool that allows administrators and end users to  more...

Cisco Switch 1 0 Integrating Wireless LANs into a Campus Network Cisco Switch 1.0: Integrating Wireless LANs into a Campus Network Cisco Cisco Certified Design Professional (CCDP ) 642-813 Implementing Cisco IP Switched Networks (SWITCH) v1.0 Wireless LAN (WLAN) is an access technology that has an increasing significance for network access in offices, factories, hotels, and airports, and at home. WLANs are often compared to standard LANs and are often  more...

RFID Technology Business Applications RFID Technology & Business Applications To recognize the applications of RFID technology, how it operates, the function of the EPCglobal Network, and determine how to implement RFID in an organization based on business and deployment issues.  more...

Cisco TSHOOT 1 0 Route Redistribution BGP Performance Issues ...ch as Internet service providers or other providers of IP-based services. The exterior gateway protocol BGP is often used in combination with an interior gateway protocol such as Enhanced Interior Gateway Routing Protocol (EIGRP) or the Open Shortest Path First (OSPF) routing protocol. And performance problems on network devices can cause degraded application performance and connectivity issues  more...

Cisco TSHOOT 1 0 Troubleshooting VLANS STP SVIs ... dominant LAN technology for more than a decade, and VLAN-based switched infrastructures are at the core of every campus network. A good understanding of the processes involved in Layer 2 switching and being able to diagnose and resolve Layer 2 switching problems in those environments is a fundamental skill that any network engineer should have. A primary tool in building highly available  more...

Cisco Route 1 0 Configuring Verifying BGP Operations ...calable internetworking. BGP is used in performing policy-based routing and in order to manipulate the best paths chosen by BGP, a network administrator must understand the different attributes that BGP uses and how BGP selects the best path based on these attributes. This course covers BGP configuration and verification when connecting an enterprise network to ISP networks. The BGP path  more...

Cisco Route 1 0 Implementing Path Control ...2 Implementing Cisco IP Routing (ROUTE) v1.0 Policy-based routing allows administrators to route traffic along specific paths according to their needs and gives you greater flexibility in determining traffic patterns and best routes. Sometimes, simple destination-based routing is not sufficient, so in these cases you may route packets based on source address, protocol type, or application  more...

Cisco Route 1 0 Implementing an OSPF-Based Solution ...Based Solution Cisco Cisco Certified Design Professional (CCDP ) 642-902 Implementing Cisco IP Routing (ROUTE) v1.0 Configuring Open Shortest Path First (OSPF) in today's networks is an important skill to have as a network administrator. You will need to understand the primary configuration commands for single-area and multiarea OSPF designs, and the commands used to verify  more...

Cisco Route 1 0 EIGRP Authentication Advanced Feature Implementation ...red in such a way that routers can participate in routing based on predefined passwords. EIGRP is a scalable routing protocol, which ensures that as a network grows larger, it operates efficiently and adjusts rapidly to changes. It is important as a Cisco administrator to have an understanding of how to configure EIGRP to prevent common routing problems that hinder network scalability. For  more...

Network Storage Systems Network Storage Systems EMC To introduce the features and functionality of DAS and NAS, and recognize enterprise environments that would benefit from DAS-based and NAS-based storage solutions.  more...

Storage Technologies Update Storage Technologies Update EMC Information Storage & Management Associate Information Storage Associate Library (Exam E20-001) EMC offers various types of storage technologies with emphasis on the needs of the particular business involved. This course compares enterprise flash drives and conventional disk drive storage systems, and it compares RAID 6 with other types or RAID. The course  more...

Active Directory Admin in MS Win Server 2008 ...involved in designing a proper AD DS administrative model based on the specific business requirements of an organization. This course also describes the planning of the Group Policy strategy and provides an explanation of Group Policy and its various components, including the Group Policy Management Console (GPMC), Group Policy Preferences, starter GPOs, administrative templates, and scope  more...

Certificate Services SANS High Availability in Win Server 2008 ...d can be used to secure e-mail correspondence and for web-based authentication. This course discusses planning considerations for CA deployment as well as considerations for deploying storage area networks. High availability is another key consideration when implementing Windows Server 2008. This course covers planning for availability and scalability through the use of technologies such as  more...

Win Server 2008 Application Servers Services ... provides an environment for deploying and running server based applications. This course covers installation and configuration of the Application Server role and Microsoft System Center family of products formerly known as Systems Management Server. This course is one in a series that covers the objectives for Microsoft exam 70-646 PRO: Windows Server 2008, Server Administration. Passing this  more...

Software Updates Compliance Mgmt in MS Win Server 2008 ...and auditing system configuration and software compliance based on company policies. It covers auditing methods, such as the use of baselines and Microsoft Baseline Security Analyzer (MBSA), and the use of the GPOAccelerator Tool to ensure enforcement of Group Policy settings, as well as an advanced range of software update and configuration compliance features provided by Microsoft's System  more...

Behavioral Interview Techniques ...based interviewing is becoming the norm as people realize its effectiveness in predicting what a candidate's behavior and performance are likely to be in the position for which they are interviewing. In behavioral interviews, you ask questions that get the candidates to describe how they handled real situations in the past. This enables you to find out not just what the candidates did but how  more...

Managing computers Devices Updates in System Center Essentials 2010 ... by allowing them to deploy updates and software packages based on specific computer needs. Essentials allows the creation of specific computer groups, and then creates and deploys updates from Microsoft Updates and other software vendors either automatically or manually using packages by automatically or manually approving them. Essentials also provides a way to inventory hardware and software  more...

Installing Configuring System Center Essentials 2010 Installing & Configuring System Center Essentials 2010 Microsoft System Center Essentials 2010 is a system management tool for medium-size organizations. It is used by network administrators to manage computers and devices in their organizations. Essentials 2010 can be used to secure, monitor, update, and track their clients and servers in one central location, and can also be configured to  more...

Cross-Functional Strategic Management Cross-Functional Strategic Management Cross-functional management involves managing in a way that bridges the functional silos that constrain your organization. You have to rethink your approach to business operations and promote synergy and collaboration in a team-based environment while moving toward a common objective. This course defines organizational cross-functionality and its  more...

Delegation Essentials Overcoming Delegation Problems Delegation Essentials: Overcoming Delegation Problems Like most other skills required to manage employees effectively, delegation is something that improves with practice and experience. But few managers, regardless of their level of experience, can delegate tasks perfectly each time. The root of the problem may be the manager's lack of certain delegation skills. Or perhaps the employee  more...

Competitive Marketing Strategies Selecting Implementing Strategies Competitive Marketing Strategies: Selecting & Implementing Strategies Competitive marketing strategies can help your organization gain market share, minimize the impact of competitors, and increase revenues. These outcomes can only be achieved, however, if organizations understand how to translate their competitive advantages into winning strategies. This course describes the different types  more...

Brand Management for Social Media Wireless Technologies ...sing consumer power, driven by social media and other web-based and wireless technologies, is having a significant impact on brand effectiveness and brand staying power. Consumers are now key drivers for corporate brand strategy. Brand managers need to understand how to harness the power of these technologies and how consumers interact with these technologies. And they must appreciate how they  more...

Virtualization Management in Essentials 2010 ...ines to virtual machines or creating new virtual machines based on templates or from virtual hard disks. Virtualization Management in Essentials allows midsized and small organizations to maximize their IT resources by consolidating them onto one server that can run multiple virtual machines, which can then be deployed throughout the organization for the employees. This course demonstrates how  more...

Professional Selling in the Knowledge Economy Simulation Professional Selling in the Knowledge Economy: Simulation The "Professional Selling in the Knowledge Economy Simulation" is designed to test your understanding and application of the principles, strategies, and skills that - when integrated into your sales career - will help you reach your personal and professional goals. You are a salesperson for the Paper Docs Company, a leading supplier  more...

Field Sales Skills Simulation Field Sales Skills: Simulation You are a salesperson for a wholesale supplier of natural herbs and remedies called Vita-Boost. With allergy season right around the corner, Vita-Boost's latest product, Ally-Tabs, looks to be a promising product. These tablets are just as effective as a preventative measure as they are at treating symptoms. Since they are all natural, there are no side effects  more...

Sales Team Management Simulation Sales Team Management: Simulation During the course of this simulation, you will assume the responsibilities of a sales manager for Upper Crust Delectables--a thriving business that distributes gourmet baked goods to hotels and restaurants nationwide. Management has found a high degree of success with its sales force by employing a team approach, and you, a longtime employee of the company,  more...

Balancing Your Responsibilities Simulation Balancing Your Responsibilities: Simulation Brackens East Seafood, Inc. is a wholesale seafood distributor that's serviced the food industry for over thirty years. Its customers include restaurants, grocery stores, and institutional cafeterias. You're the company's webmaster responsible for maintaining and updating its B2B web site. As a majority of customers now use the site to place  more...

Sales Communication Techniques Simulation Sales Communication Techniques: Simulation You have recently begun working as a sales representative for Clinical Protocols Software (CPS), Inc. CPS makes utilization review software. Your job is to sell a software product called Procedure Protocols Plus. CPS designed this product for managed care companies to use to evaluate proposed surgeries and make hospital length-of-stay  more...

Opportunity Development Simulation Opportunity Development: Simulation In this simulation, you will serve as a sales manager for Koshi Electronics, a manufacturer of business equipment whose product lines run from calculators to multifunction fax units and professional-grade copiers. With a combination of inside and field-sales personnel, Koshi sells its products strictly on a business-to-business level, focusing on three  more...

CompTIA Server 2009 System Software CompTIA Server 2009: System Software CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009 To take full advantage of expensive server hardware, a full featured network operating system (NOS) should be employed. Network operating systems provide vital services, such as e-mail, file sharing, DHCP, DNS, and other necessary components of a functional enterprise network. This course covers the  more...

CompTIA Network 2009 Managing Monitoring the Network CompTIA Network 2009: Managing & Monitoring the Network CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009 The task of managing and monitoring a network falls to the network administrator. In order to do a thorough job, administrators need to be aware of the processes, procedures, and tools that they can and should use in order to accomplish their goals. Proper management and  more...

Terminal Services Resource Access in Windows 2008 ...dows Server 2008 enables users to remotely access Windows based programs, installed on a terminal server, by using the Internet or from their own corporate network. New Terminal Server role services allow for greater security, flexibility, and productivity. New features such as Terminal Services RemoteApp and Terminal Services Web Access provide users with the ability to access RemoteApp  more...

Configure Terminal Services in Windows 2008 ...ndows Server 2008 enable users to remotely access Windows-based programs that are installed on a terminal server either by corporate network or via the Internet. Terminal Services enables applications to be installed and deployed from a central location, allowing for easier application upgrades and maintenance. New Terminal Services licensing requirements, along with the use of Terminal  more...

MICROSOFT NET FRAMEWORK 2 0 DEVELOPING WEB BASED CLIENT APPS WITH VISUAL BASIC MICROSOFT.NET FRAMEWORK 2.0: DEVELOPING WEB BASED CLIENT APPS WITH VISUAL BASIC Microsoft  more...

MICROSOFT NET FRAMEWORK 2 0 DEVELOPING WINDOWS-BASED CLIENT APPS WITH VISUAL BA MICROSOFT.NET FRAMEWORK 2.0: DEVELOPING WINDOWS-BASED CLIENT APPS WITH VISUAL BA Microsoft  more...

MICROSOFT NET FRAMEWORK 2 0 DEVELOPING WEB BASED CLIENT APPS WITH C 2005 AND A MICROSOFT.NET FRAMEWORK 2.0: DEVELOPING WEB BASED CLIENT APPS WITH C# 2005 AND A Microsoft  more...

MICROSOFT NET FRAMEWORK 2 0 DEVELOPING WINDOWS BASED CLIENT APPS WITH C 2005 MICROSOFT.NET FRAMEWORK 2.0: DEVELOPING WINDOWS BASED CLIENT APPS WITH C#2005 Microsoft  more...

Sharepoint Authentication Web App Secruity Configuration Sharepoint Authentication & Web App Secruity Configuration Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides information on how to configure claims based  more...

Dreamweaver CS3 Site Maintenance Advanced Concepts ...lopers prefer the flexibility of hand coding to interface-based design. Dreamweaver CS3 offers a number of tools and options, which can be used to hand code entire sites, or customize specific page sections. This course explores these coding features, and provides basic coverage of XML and XSLT. Collaborative site design, site map creation, and Dreamweaver extensions are also covered. Following  more...

IFRS Key Standards for Financial Accounting Activities IFRS: Key Standards for Financial & Accounting Activities The International Financial Reporting Standards (IFRS) are a set of global standards developed by the International Accounting Standards Board (IASB). They enable individuals, businesses, and governments to have consistent accounting and reporting practices, produce comparable financial statements, and establish a common accounting  more...

Writing for Technical Professionals Effective Writing Techniques ...a writing project, you need to plan your writing approach based on your target audience. You must take a different approach, for example, if instructing technical students how to implement a technology from the approach you would use to describe a technology's benefits to the general population. A different approach again will be appropriate if you want to explain the unique nuances of your  more...

Advanced Formatting in Excel 2007 Advanced Formatting in Excel 2007 Microsoft Charts and pictures enable you to present data visually, demonstrating data more effectively than rows and columns of data. In Excel 2007, you can customize charts and their individual elements, as well as pictures and clip art, to create professional and appealing documents. Formatting, both custom and condition-based, enables you to display data  more...

Analyzing Data in Excel 2007 ...e amounts of data and to make educated business decisions based on that data. With PivotTable reports you can interactively summarize data, making it easier to analyze and present the results. PivotChart reports provide a graphical view of PivotTable report data. Using Goal Seek and Solver enables you to retrieve required results from formulas by determining the data the formula requires. You  more...

Animation in Flash CS3 Animation in Flash CS3 Adobe Adobe Flash CS3 Professional is a powerful application for creating impressive and dynamic vector-based animation. Its versatile workflow and production process allows the developer to quickly create animation that can be used in a wide variety of contexts. This course introduces the learner to animating in Flash. It steps through how to create tweened and  more...

Moving from an Operational Manager to a Strategic Thinker Simulation Moving from an Operational Manager to a Strategic Thinker: Simulation Once thought to be the ideal means of running a business, operational effectiveness is no longer considered a guaranteed avenue to success. Growth requires greater strategy. Strategy requires new modes of thought. To this end, many organizations are changing how they manage their people and how they position their  more...

Cisco IUWNE 1 0 Wireless Antennae Spread Spectrum Technologies ... technology, and discusses how to chose the right antenna based on where and how you want the signal to be received. This course also explains spread spectrum technologies, including Direct Sequence Spread Spectrum (DSSS) and orthogonal frequency-division multiplexing (OFDM), as well as the various modulation types used with each. In addition, the issues linked to channel overlaps and channel  more...

Cisco IUWNE 1 0 Unified Wireless Network Basic Architecture Cisco IUWNE 1.0: Unified Wireless Network Basic Architecture Cisco Cisco Certified Network Associate Wireless (CCNA Wireless) 640-721 Implementing Cisco Unified Wireless Networking Essentials 1.0 Depending on the size of a wireless network, the number of deployed access points (APs) can run from a single AP to thousands on a single campus. As WLANs get bigger and the number of devices grows,  more...

Cisco IUWNE 1 0 Access Point Management Cisco IUWNE 1.0: Access Point Management Cisco Cisco Certified Network Associate Wireless (CCNA Wireless) 640-721 Implementing Cisco Unified Wireless Networking Essentials 1.0 The primary function of an access point is to provide entry onto a network to wireless clients. However, access points can also be expected to monitor channels to detect rogues or interference, locate devices, or help  more...

Customizing Deploying WPF Applications with VB 2008 ...lows you to customize the look and feel of an application based on user culture. It also demonstrates how applications are deployed and managed after they are built. Specific areas covered include UI customization, animation, localization, various application deployment options, and managing how updates are made. This course is one of a series in the SkillSoft learning path that covers the  more...

NET Framework 4 0 ASP NET MVC 2 with VB 2010 ...s of ASP.NET MVC and describes how to create applications based on this framework. Specific topics include creating and debugging ASP.NET MVC applications, ASP.NET MVC Routes and URLs, and utilizing controllers, actions and views. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Web Applications Development with  more...

Creating Implementing Programming Objects in SQL Server 2008 ...jects include stored procedures, functions, and triggers (based on either DML or DDL statements). SQL Server 2008 provides integration with Common-runtime language (CLR). This enables a developer to create programming objects using any of the Microsoft .NET Framework languages and then deploy them within SQL Server using assemblies. This course demonstrates how to create user-defined functions,  more...

Using SQL Server 2008 Messaging Full-Text Search Scripts Track Changes ...n be implemented to ensure that specific data is returned based on search words and phrases. PowerShell has been integrated into SQL Server and offers cmdlets to perform actions on database objects using methods within SQL Server Management Object (SMO) models, and to run scripts to perform tasks within SQL Server. Developers can also use Database Mail to send messages to mail accounts within a  more...

Gathering Performance Data in SQL Server 2008 ...vely configure the physical design structure of databases based on your analysis. SQL Server 2008 offers the ability to view the actual or planned execution plan for queries to ensure transactions are executed with the most efficient path possible. Another set of diagnostic tools provided by SQL Server 2008 are the Dynamic Management Views (DMVs), which help you monitor the health of a server  more...

Maintaining SQL Server 2008 Reporting Services ...ing data. It covers the authentication subsystem and role-based authorization model used by Reporting Services, as well as the configuration of system-level and item-level role-based security. SQL Server 2008 also provides the ability to deploy and manage the report server and content using the Report Server Web Service and command-line tools. This course describes how to use these tools to  more...

Oracle Database 11g Metrics Alerts Baselines AWR Tools Services ...base 11g environment. Automatic Workload Repository (AWR) based tools can be used to tune automatic maintenance tasks and generate and read ADDM and ASH reports. This course demonstrates how to create static and repeating baselines, compute baseline statistics, define alert thresholds, and generate ADDM and ASH reports. In Oracle Database 11g you can configure, manage, and implement services to  more...

Oracle Database 11g Tuning PGA Temporary Space AMM ... (PGA) memory management adapts the SQL memory allocation based on PGA memory available, SQL operator needs, and system workload. A temporary tablespace is used to store transient data generated explicitly by the user and implicitly by the system. This course explains how to diagnose PGA memory and temporary tablespace issues and demonstrates how to size the PGA memory and manage temporary  more...

Oracle Database 11g Optimizer Statistics Hints Cursor Sharing Oracle Database 11g: Optimizer Statistics, Hints & Cursor Sharing Oracle Optimizer statistics describe details about the database and the objects in the database and are used by the query optimizer to select the best execution plan for each SQL statement. This course covers gathering optimizer and system statistics, setting statistic preferences, using dynamic sampling, and manipulating  more...

Oracle Database 11g Managing Backups Infrastructure Oracle Database 11g: Managing Backups & Infrastructure Oracle Restoring files is easily accomplished using the Oracle Secure Backup catalog. This course demonstrates how to browse the catalog for file-system backup data, create catalog-based restore requests, and perform file-system restoration. In addition, this course explores the Oracle Secure Backup processes, configuring defaults and  more...

Oracle Database 11g Oracle Label Security the Data Masking Pack ...ul tool for classifying data and mediating access to data based on its classification. It provides an easy-to-implement row-level security solution and is built on the fine-grained access control technology of the virtual private database (VPD). This course describes Oracle Label Security, including label concepts and access mediation, as well as when to use Oracle Label Security. It also  more...

Oracle Database 11g R2 SQL Monitoring Performance Enhancements ...nd view different statistics for partitioned tables, hash-based sampling, multicolumn, and expressions, and use deferred statistics. This course is one of a series in the SkillSoft learning path that covers the objectives for the Oracle exam 1Z0-050 Oracle Database 11g: New Features for Administrators, which is an upgrade path for Oracle Database 10g Administrator Certified Professional (10g  more...

Operations Management Forecasting Capacity Planning ...djustments to the overall capacity of operations are made based on long-range customer demand forecasts and the organization's current capacity to meet them. This course explores the basic concepts related to demand forecasting and capacity planning. It discusses the key characteristics of various demand patterns and the four major demand forecasting variables. It walks you through the typical  more...

Animation in Flash CS5 ...erful application for creating and editing dynamic vector-based animations. Its versatile workspace and toolset enable developers to quickly create animations that can be used in a wide variety of contexts. This course introduces the learner to animating in Flash. It explores how to create multiple types of animation including inverse kinematics, frame-by-frame animation, and an improved method  more...

HR as Business Partner Managing Talent for Organizational Success ...ated across HR processes and functions. It should also be based on evidence and outcomes, and be future-oriented. This course explores how to use workforce planning to fulfill business strategy through a process of determining your business goals, analyzing the workforce and talent markets, conducting a gap analysis, and setting HR priorities. The course also describes how, at the individual  more...

Lotus Notes 8 New Features for End Users Lotus Notes 8: New Features for End Users IBM Lotus Notes 8 is the latest release of IBM's messaging and collaboration software. This desktop client now ships with an updated look and feel which allows users to centrally manage their e-mail, calendar, instant messaging, as well as a host of new productivity tools. This course explores the new features of the user interface, as well as the  more...

NET Framework 4 ASP NET MVC2 with C 2010 ...s of ASP.NET MVC and describes how to create applications based on this framework. Specific topics include creating and debugging ASP.NET MVC applications, ASP.NET MVC Routes and URLs, and utilizing controllers, actions and views. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Web Applications Development with  more...

Cisco Switch 1 0 Implementing VLANs in Campus Networks ...to you, you must be able to create an implementation plan based on your knowledge of VLANs. As a Cisco administrator, it is important that you understand the purpose of VLANs and how VLAN implementation can simplify network management and troubleshooting, and can improve network performance. You must be able to create an implementation plan, implement that plan, and then verify the operation of  more...

Monitor Network Infrastructure in Windows Server 2008 ...and Services Logs, and the ability to create custom views based on other event logs. This course is one in a series that covers the objectives for Microsoft exam 70-642 TS: Windows Server 2008 Network Infrastructure, Configuring. Passing this exam completes the requirements for the MCTS: Windows Server 2008 Network Infrastructure, Configuring certification, and counts as credit towards the  more...

EU Privacy Data Security ... Hayes Curran. This document contains general information based on Irish law at the time of its writing. Please note however that it does not constitute legal or commercial advice, nor is it intended to create a solicitor-client relationship. Neither is it intended to provide a comprehensive or detailed statement of the law. No liability whatsoever is accepted by Mason Hayes Curran or SkillSoft  more...

So You Wanna Be a Mystery Writer Learn from a working mystery writer how to write mystery novels. This course is designed for the working or aspiring writer who wants to create compelling mystery fiction. The course gives you a jumpstart on getting ideas, developing characters, plotting, planting clues, and getting published. Worksheets, a web-based library of resources, book recommendations and examples from published and  more...

School Time Phonics Program ...based learning environment for mastering the basic letter-sound associations in the English language. The School Time Phonics Program is a four-disk CD-ROM phonics-based reading program designed by reading specialists to provide an interactive, multisensory learning environment for mastering the basic letter-sound associations in the English language. This comprehensive phonics-based reading  more...

Five Quick Steps to Telecommuting ...s to help you start your telework experience. This ebook-based course is designed primarily for corporate employees who would like the flexibility of telecommuting--working at home or other remote location--for several days each week. In five information-packed chapters, this self-paced ebook course helps you plan your telework experience, set up your home office, educate your boss, and  more...

ABC+D Principles of Healing Understand the principles of healing: Activate, Build, Cleanse and Direct Aids. Designed for the beginning herbalist, this course will help you understand the principles of healing: Activate, Build, Cleanse and Direct Aids. Being new to herbs you may be confused about when to use cleansing herbs and building herbs. Should you take them together, or at different times? What if you have a specific  more...

Hazard Communication (HazCom) ...also known as the right to know law. This standard is based on a simple concept: that employees have both a need and a right to know the hazards and the identities of the chemicals they are exposed to when working. This course is designed to assist both employers and employees in learning about work hazards and how to protect themselves. This course can be completed as quickly as you care  more...

Writing Web Content (Master Class)-Self Directed ...ction, and satisfy your toughest audience?your customers. Based on extensive research in usability, readability, and attention, and supported by advice from experienced professionals, this course will help you get your prose in shape for Web success. If you are already writing content for the Web, you will get immediate help with common challenges. If you are thinking about writing for the Web,  more...

An Entrepreneur`s Guide To Starting A Medical Billing Company ...urse designed for those interested in establishing a home based medical billing business. Student may submit questions and have materials reviewed. This course is designed to help you establish, and answer questions you have, about starting a home based medical billing business. The course is designed to guide you on how to establish yourself as a medical billing company. Additionally, this  more...

Self directed tutorial-Teach Yourself Search Engine Training Strategies in 7 Days ...ngines? This tutorial is designed for everyone, from home-based entrepreneurs to large business owners. You will learn strategies to improve search engine positioning process by analyzing your site and creating supplemental pages. Search Engine Commando will provide you with valuable information about your rankings in the search engines and will inform you when those rankings change. However,  more...

Instructor Led-Search Engine Training Workshop ... Are you? ? a professional seeking fast results? ? a home-based entrepreneur need of a simple learning aid? ? a student with limited budget? ? looking for cost-effective training for your staff? 3. How is the program administered? The entire program is delivered through our Learning Management System, available to you 24/7 from your own individual student login page that is provided when you  more...

Search Engine Training Workshop-Self Directed ... Are you? ? a professional seeking fast results? ? a home-based entrepreneur need of a simple learning aid? ? a student with limited budget? ? looking for cost-effective training for your staff? 3. How is the program administered? The entire program is delivered through our Learning Management System, available to you 24/7 from your own individual student login page that is provided when you  more...

Advanced e-Mail Marketing ...rse is instructor led via e-mail, a student board and web based instruction. 5 interactive lessons, and a final exam. Each lesson takes about 3 hours to complete the entire course takes about 4 weeks. A personalized certificate of completion will be mailed to you at the end of the course. Regardless of the posted "Start Anytime" or fixed dates we publish the course starts on the 1st of each  more...

Legal Nurse Consulting Certificate Program This program prepares students to practice as Legal Nurse Consultants. It is a 16 week course of study. Upon completion, students are eligible to receive Certification from the American College of Legal Nurse Consulting. This course is 90 contact hours of study. INTRODUCTION: Welcome to the Legal Nurse Consulting Certificate Program. College You have made a wise decision to pursue study and  more...

Document Design and Usability Learn how to make your technical documentation usable, user friendly, and to user-specifications. Learn how to successfully integrate text and graphics to effectively present complex technical information for delivery through conventional, paper-based documents as well as electronic media including web pages. Beginning with principles of good document design, this course covers situation and  more...

Master Search Engine Optimization Competencies for Web Developer (MSEOC) ...d for individuals who have previously enrolled in any web-based search engine training courses or seek Certification based on your search engine training and experience alone. The Internet search engines continue to evolve and with it, the strategies for effective web site promotion and marketing. Search engine submissions when done by certified professionals will result in significant search  more...

Intermediate XML: Creating a DTD Read and write a Document Type Definition, modeling the structure for all your XML documents. This is a self-paced course, where you walk through the materials, and compare your answers with those in the back of my book. Learn to plan, write, and analyze the basic building block of XML, the Document Type Definition, which serves as the content model for dozens, perhaps thousands of XML documents.  more...

Learn Authorware In 45 Days ...several Authorware projects. The course length of time is based on the free usage of the 45 day trial version of Authorware. An instructor is available by e-mail to answer questions about the Authoring projects. The course comes with a 45 day trail version of Authorware 5.0. I have found that by learning the basics of Authorware 5.0 one can easily move up to Authorware 6 or 7. If you pay for  more...

How To Master Time Management ... on how to use other time management tools, such as paper-based products, hand-held devices, and other applications will be included. The scope of the course includes understanding time management theory/philosophy, keeping a time log/diary, handling stress, developing a system of organization, identifying priorities, setting and achieving goals, creative problem solving, scheduling/managing a  more...

Microsoft Word 2002 Core ... will learn the basic steps to create and edit their text-based documents, and will also discover how to enhance the look and functionality of them. This comprehensive course teaches students the introductory and intermediate features of Microsoft Word 2002 so not only will they learn the basic steps to create and edit their text-based documents, they will also discover how to enhance the look  more...

Microsoft Word 2002 Level 1 ... tricks that will help them create, edit, and modify text-based documents easily. The skills taught include examining the working screen, getting familiar with the new Task Panes, creating new documents, changing font attributes, modifying bodies of text, formatting entire documents, using smart tags, accessing help for spelling and grammar, managing files, and previewing and printing  more...

Microsoft Word 2002 Level 2 ...Microsoft Word so they can enhance the look of their text-based documents. Some skills they will learn include formatting paragraphs by using indents, line spacing, and tab stops; and dividing the document into sections using margins, page breaks, and columns. This course is designed to familiarize users with the intermediate features of Microsoft Word 2002 so they can enhance the look of  more...

Office 2000 Advanced ...udents will learn how to customize and enhance their text-based documents by using master documents, subdocuments, expanded and locked documents; utilizing field references; applying formatting techniques; and using advanced features such as macros and revision tools. Students will learn how to apply the advanced features of Microsoft Excel 2000 to sort records, outline and filter lists, and  more...

Office 2000 Intermediate ...rosoft Word, students will enhance the look of their text-based documents with the addition of symbols, tables, and graphics. Skills students will learn include applying borders and shading; using headers and footers; tabs and styles; using, modifying, and inserting graphs; and creating tables. This course also introduces students to such Microsoft Excel 2000 features as working with lists,  more...

Office XP (2002) Introduction ... students will learn how to edit, create, and modify text-based documents easily. In Microsoft Excel, students will learn to manage workbooks, work with cells and cell data, format and print worksheets, create and revise formulas, and create charts from worksheet data. Microsoft Access will teach the students what a database is and how an effective database should be designed and set up.  more...

Soft Skills Using MS Office Applications This course uses Microsoft PowerPoint, Word, and Outlook 2000 in order to teach the students presentation, business writing, and time management skills. Students will learn the basic elements for each of these courses, and will be provided with a foundation on which to build their skills. This course uses Microsoft PowerPoint, Word, and Outlook 2000 in order to teach the students presentation,  more...

Time Management Using Microsoft Outlook 2002 The course is designed to show students how to use Microsoft Outlook 2002 to plan their time. The scope of the course includes understanding time management theory/philosophy, handling stress, developing a system of organization, identifying priorities, creative problem solving, and timing teamwork. The course is designed to show students how to use the tools of Microsoft Outlook 2002, such as  more...

Word 2000 ...f Microsoft Word 2000 to customize and enhance their text-based documents. The course starts out by teaching the students basic skills, and then works up to some of the most powerful aspects of Microsoft Word 2000. Also included is a business writing section designed to help improve professional writing skills. This course is designed to familiarize students with the key introductory,  more...

Word 2000 Expert ...f Microsoft Word 2000 to customize and enhance their text-based documents. Real-life scenarios will make the lessons more applicable to users while performance-based activities will engage them in hands-on learning. Some skills they will learn include using master documents, subdocuments, and expanded and locked documents; utilizing field references, such as using footnotes and endnotes;  more...

Word 2000 Level 1 ... tricks that will help them create, edit, and modify text-based documents easily. This course is designed to familiarize students with key introductory features of Microsoft Word 2000. Students will learn the tricks that will help them create, edit, and modify text-based documents easily. The skills introduced include examining the working screen, getting familiar with the new Task Panes,  more...

Word 2000 Level 2 ...soft Word 2000 so they can enhance the look of their text-based documents with the addition of symbols, tables, and graphics. This course is designed to familiarize students with the intermediate features of Microsoft Word 2000 so they can enhance the look of their text-based documents with the addition of symbols, tables, and graphics. Real-life scenarios will make the lessons more applicable  more...

Word 2000 Level 3 In this course, students will learn how to use the advanced features of Microsoft Word 2000, including master documents, field references, macros, and revision tools. In this course, students will learn how to use the advanced features of Microsoft Word 2000 to customize and enhance their documents. Real-life scenarios will make the lessons more applicable to users while performance-based  more...

Word 2000 MOUS ... they learn the basic steps to create and edit their text-based documents, they will also discover how to enhance the look and functunality of them. This course begins by teaching students the introductory and intermediate features of Microsoft Word 2000. They will learn the basic steps to create and edit their text-based documents, and they will also discover how to enhance the look and  more...

Word 2000 Proficient ... they learn the basic steps to create and edit their text-based documents, they will also discover how to enhance the look and functionality of them. This is a comprehensive course designed to teach students the introductory and intermediate features of Word 2000 so not only will they learn the basic steps to create and edit their text-based documents, they will also discover how to enhance  more...

Word 2002 ... up to showing them how to enhance the look of their text-based documents. Finally, the course builds upon intermediate Word skills by teaching students skills in creating and managing large projects. This course is designed to to familiarize users with the key introductory, intermediate, and advanced features of Microsoft Word 2002. The course starts out by teaching students tricks that will  more...

Word 2002 MOUS ... they learn the basic steps to create and edit their text-based documents, they will also discover how to enhance the look and functionality of them. This course begins by teaching students the introductory and intermediate features of Microsoft Word 2002 so not only will they learn the basic steps to create and edit their text-based documents, they will also discover how to enhance the look  more...

Word 97 This course is designed to familiarize users with key features of Microsoft Word 97 that will help them create, edit, and modify their text-based documents easily. Students will learn the introductory, intermediate, and advanced features of Microsoft Word 97. The course will start by touching on basic and necessary tools, and then will increase the possibilities of what students can create in the  more...

How To Master Sales Skills ...nnel without extensive away-from-work classroom training. Based on fundamental best practices, these courses prepare new sales personnel to be effective. They create a common baseline set of processes for an entire sales organization, regardless of previous experience, to follow as standard procedures. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other  more...

A+ 2003 Complete Bundle (90 days of online training for PC Technicians) ...printable reference material to reinforce online computer-based learning. +Unlimited use (during the licensed 90 days of online access) of CompTIA (Computing Technology Industry Association) A+ 2003 practice exam questions (practice test draws 70 questions at random from a bank of over 1,500 questions). Product features include: easy-to-use navigation and completion tracking, within the Lesson  more...

Pharmacy Technician National Certification Exam Preparation Course ...echnician Certification Board National Exam is a computer based test that is given throughout the country during four separate testing windows each year. This rigorous exam is comprised of 100 multiple choice questions and is given over the course of two hours. When you register to take the National Certification Exam, it will cost you $129. Then, if you do not pass the exam, you will have to  more...

An Introduction to Linux A Workshop Approach ...based course provide users with a hands-on introduction to the Linux operating system. This Web-based course provide users with a hands-on introduction to the Linux operating system, with emphasis on practicing essential skills for setting-up and using a Linux desktop. In all, it covers general information on more than 50 Linux distributions. The course is designed for new users as a way to  more...

21st Century Assertiveness and the Art of Persuasion 21st Century Assertiveness and the Art of Persuasion examines the cultural, environmental, and emotional aspects of Assertivesness and Persuasion and provides tips and tools to do both in today`s global economy. The quest for dominance in our global economy and how organizations posture themselves to respond to this challenge will make or break their success. 21st Century Assertiveness and the  more...

Sales & Marketing in the 21st Century Principles and practices of Sales & Marketing in the 21st Century are examined. Participants will examine the current strategies and practices surrounding sales and marketing in this 21st Century global economy. The majority of the work will be accomplished in an asynchronous (any time, any place) environment with synchronous elements scheduled periodically based on participant need and  more...

21st Century Professional Networking ...ng success. From grass roots communications to technology based networking, this course will examine the catalysts to successful networking practices. Participants will network via e-mail, discussion threads, online chats and where feasibile by telephone. The majority of the work will be accomplished in an asynchronous (any time, any place) environment with synchronous elements scheduled  more...

Certificate in Technical Writing ...tificate cost? JER Group, Inc. (JER ONLINE) is an Atlanta-based provider of high quality Corporate Career Track Online Courses and Workforce Certificate programs. Nationally, JER Online partners with Accredited Educational institutions such as Clemson University.This highly acclaimed institution of higher education offers Techwriter-Certification students the opportunity to earn valid,  more...

Certificate in Technical Writing for Current Technical Writers ...tificate cost? JER Group, Inc. (JER ONLINE) is an Atlanta-based provider of high quality Corporate Career Track Online Courses and Workforce Certificate programs. Nationally, JER Online partners with Accredited Educational institutions such as Clemson University. This highly acclaimed institution of higher education offers Techwriter-Certification students the opportunity to earn valid,  more...

Cisco CCNA Internetworking Technologies 1 ...based to global internetworking. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit explains the evolution of networks from the traditional host-based architecture to the global internetworking architecture of today. The unit also describes the various organizations that set  more...

How to Critically Evaluate Your Business Plan ...e some of the most critical components of a business plan based upon that of a real start-up company, Surfparks, LLC. You will need to determine the plan`s overall viability, and recommend whether your firm should invest in the idea. As you take on this responsibility, you will have access to experts who, through video and text, will help you learn the tools and strategies you`ll need to  more...

The Trump Way to Wealth ...ic.How it works The Trump Way to Wealth seminar series is based on a new breakthrough product from Microsoft called Live Meeting. This is a Web-based application and you do not need to own the software to participate. Simply go to the Web address you are provided in your welcome email. Live Meeting enables users to collaborate online with colleagues, customers, and partners in real time ?with  more...

Internet Explorer 7 Series This series introduces the new look and features of Internet Explorer 7. Learners will be able to securely use this updated web browser to perform searches, print documents, and access streaming content. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to  more...

Information Technology Infrastructure Library (ITIL) This eLearning course has been designed to offer a high level introduction to the concepts, terms, benefits, and relationships within the core IT Service Management processes and functions, according to the Information Technology Infrastructure Library (ITIL) best practice framework. ITIL is becoming the standard of choice for many organizations in terms of operating IT practice as well as  more...

Search Engine Competency Assessment-Level 1 (SECA Basic Certification) SECA Basic Certification covers skills built on a framework of current Search Engine Optimization theory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University.  more...

Copyright Basics for Librarians ...student to better understand copyright and make decisions based on solid baseline information, not rumor or possibly erroneous "common knowledge". Copyright Basics for Librarians Copyright is a hot topic in librarianship and commerce. Knowing what copyright entails and how to deal with the most basic copyright situations in library can help you avoid common copyright mistakes. After finishing  more...

Presentation Skills for Librarians This course will focus on the area of presentation skills for librarians. Students will learn how their organization and presentation of information, as well as presentation of themselves, affect the audience ™s receptiveness. Presentation Skills for Librarians This course will focus on the area of presentation skills for librarians. Students will learn how their organization and  more...

Improving Co-Worker Relationships ... noted library and organization consultant Pat Wagner, is based on proven theories of communication, which can help you and your library. In just an hour or two, this course will give you some fresh perspective on strengthening communication weaknesses in your library, along with some practical tools to tackle specific co-worker problems you may be worrying about today. This course addresses  more...

Volunteers: Recruitment, Development, and Supervision The goal of this course is to offer you fundamental principles when confronted with etiquette issues in the workplace. The goal of this course is to offer you fundamental principles when confronted with etiquette issues in the workplace. This course addresses these issues and more in a web-based course designed to take about 1.5 hours to complete. This course is for 2 CE credits.  more...

Microsoft MCSE 2003 Complete Course ... This course contains over 70 hours of interactive, video based, instruction, delivered on CD. This course is designed to meet all the requirements for Microsoft Corporation`s Certified Systems Engineer certification and testing for Windows 2003 operating and newtork environments. This course comes with Lab Simulations and Practice Exams and covers the Microsoft Exam numbers 70-270, 70-284,  more...

Java 2 -- Building Graphical User Interfaces This course contains 3 units: The Java.awt.package, using GUI components and managing the layout. Each unit covers detail the elements of Java necessary to build graphical user interfaces. This course contains 3 units: The Java.awt.package, using GUI components and managing the layout. The first unit will cover the features of the java.awt.package. It explains the important methods and alignment  more...

Java 2 -- Enterprise Java ...entiate between Swing and AWT components, and convert AWT-based programs to Swing programs. This unit lists the functionalities provided by the JComponent class, and explains the different methods of the JComponent class. The second unit provides an overview of the different Swing classes. It also explains the different Listener interfaces supported by the Swing components for event handling.  more...

Introduction to WebQuests ...opportunity to evaluate other WebQuests and evaluate them based on a set list of criteria This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan teachers. If you are located in a state other than Michigan, please check to see if your State Board will honor the Continuing Education Credit. The course provider will be happy to  more...

Online Research Techniques ...o find specific information using these comprehensive Web-based resources. Online Research Techniques is a seven day online course. This course will help you develop online research skills and gain knowledge on Grolier Online and GaleNet resources. This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan teachers.? If you are  more...

Writing Standards-Based Assessments ...to merely guess a right answer choice. Writing Standards-based Assessments is a seven day online course. This course is designed to give you an understanding of writing test items that are aligned to your standards. This course will enable you to develop assessments that are based on your standards, and are therefore in line with your state assessment program. The information we share will  more...

Integrating Technology in the Classroom This course helps educators to incorporate the Internet and computers into the classroom learning environment. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max). Make use of your technlogy skills in a classroom environment - (30+ Hours, On-line) The Integrating Technology in the Classroom Library of online courses has been developed to  more...

Instructional Design Series This series will teach the learner the basics of the instructional design process. Learners will discover how to identify the need for instruction and analyze the content to be taught. Best practices for designing, planning, implementing, and evaluating instruction will help prepare the learner to create instructional programs. This self-directed course can be completed within 90 days or sooner  more...

Dreamweaver 8 Series Dreamweaver is a popular and powerful tool to build rich, professional Web sites and Web applications. These courses introduce the new features found in Dreamweaver 8.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Welcome  more...