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Instructor Led Basic Training in Egypt

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Basic Training Seminars and Classes

From Contacts Plus

Project Management

Project management represents a vast array of principles, skills, tools, and techniques designed to help people or organizations select and design an undertaking, envision a successful outcome, schedule phases and milestones, minimize risk, and measure progress. In this program we will highlight various project management knowledge areas which cover project management context Key Learning more...

Communication Skills Program ...and missed opportunity, in this program we will cover the basic process of communication and then we will cover some of the most difficult communication issues, how to listen firstly and carefully in order to speak in an effective way, how to improve your communication skills and how to create a well communicating team which can benefit your organization. Key Learning Objective and Outcomes: more...

Inbound Skills Program Effectively Managing Inbound Calls teaches the skills to prepare for inbound calls and how to deal with them. Guidelines for screening calls, putting a caller on hold, transferring a call and taking messages are taught. Also we will cover the most important skills required to handle inbound calls such as listening skills, speaking skills, phone etiquette and courtesy, greeting and closing and more...

Dynamite Sales Presentations Dynamite Sales Presentations Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: A great sales presentation does not demand you have all the bells and whistles to impress the client with your technical skills. Rather, try impressing your clients with your knowledge of the products and more...

Negotiating For Results ...rt duties, this two days workshop will provide you with a basic comfort level to negotiate with both internal and external clients. This interactive workshop includes techniques to promote effective communications and gives you techniques for turning face-to-face confrontation into side-by-side problem solving. How You Will Benefit, objectives: By the end of the program, participant will be more...

Developing Training Program Developing Training Program Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: How You Will Benefit, objectives: Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly more...

Business Ethics for the Office Business Ethics for the Office Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This two days workshop will not provide you with more...

The Professional Supervisor ...p you plan and prioritize effectively You will acquire a basic understanding of and develop strategies for leadership, team building, communication, and motivation and what part they play in effective supervision. Program Contents: Adjusting to your role. A supervisora ™s responsibilities. Making plans. Setting goals. Leadership. The Situational Leadership model. Problem more...

Building Better Teams ... of successful organizations. This two days workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an effective team. You will leave the workshop with plans for your personal development as a team player and ideas for developing your back-home team. A critical element of this workshop is the Glen more...

AT&T Diploma for Agents

Even the best communicators in the world have their pitfalls. Through this course, you will gain the knowledge of how to better communicate with others as well as avoid misunderstanding. You will enhance your understanding people and know the power of empathy towards them. This Course uncovers a new way of living, toward the excellence of life personally and professionally. It draws a new path more...

From SETTEC

Finance for Non-Financial Managers

By the end of this course, you will be able to: a Understand basic accounting principles and terminology a Determine the nature and objectives of financial management a Define accounting as an information system. a Understand the process of finance and investment decision making a Analyze enterprisea ™s liquidity, profitability and activity strength a Identify uses and more...

Advanced Instrumental analysis in petroleum industry

The efficient use of the advance analytical methods and modern analytical instruments are very imperative tools to solve any laboratory problem. The course provides the basic and advance of analytical analysis methods of most used instruments. In addition, it provides elegant tools for obtaining qualitative and quantitative data techniques with practice work on analysis software. more...

Business Plan

A business plan precisely defines your business, identifies your goals, and serves as your firm's resume. The basic components include a current and pro forma balance sheet, an income statement, and a cash flow analysis. The primary value of a business plan is to create a written outline that evaluates all aspects of the economic viability of your business venture including a description and more...

Financial Auditing for Accountants

This course aims to identify the basic aspects and fundamentals of financial internal auditing which is considered a part from the internal control in institutions which intends to protect their capitals and discover cheating and frauds and ends them through the auditing rules. more...

Integrated Strategic Planning

The workshop aims at providing participant with the management process and the basic required skills to develop their managerial level. more...

Primavera Software

...Get started with Primavera 3 for Windows through hands-on basic training. Participants will gain a thorough background in the concepts of planning and scheduling while learning P3. This course will lead you through a series of workshops that will create and track an entire project to completion utilising the three basic elements of project management: schedule, resources and costs. This course more...

Risk Management and Control

Risk management and control is the processing of identifying, analyzing and quantifying risks, responding to them with a Risk Strategy, and then perhaps most important of all; controlling them. On completion of the course the participants will be able to understand clearly the basic steps such as: * To be aware of the principles risk assessment & control. * To identify sources of risk more...

Quality Assurance and Management

...ts will be trained to gain: * An understanding of the basic quality concepts. * The ability to use quality tools for data analysis. * Knowledge of alternative quality measures. * The ability to use quality measurement and control tools. * The ability to identify quality improvement opportunities. * Knowledge of quality assurance and management systems. * The ability to more...

Advanced First Aid CPR

This is a highly advanced seminar that aims for training people in different places, jobs for dealing with stressful situations and mass accidents using the basic skills as well as the automated maneuvers starting from CPR to intravenous injections and ending by simple stitches. These seminars may also include a special focus, as required by the trainees, about special chemical injuries more...

Integration of OHSAS 18001 Occupational Health Safety Management System and Environment Management System 14001

...ntal initiatives, developing an emergency plan or needing basic risk assessment skills. It will help you to develop a multi-disciplinary perspective, embracing science, engineering and social and economic policy, and give you an understanding of how standards are set. You will evaluate approaches to risk assessment and look at options available for control strategies. You will explore the more...

Basic Concepts for the Application of Food Safety Management Systems

Codex Alimentarius Commission, a joint FAO and WHO initiative, stated that "prior to the application of Hazard Analysis and Critical Control Point, HACCP System, to any sector of the food chain, that sector should already be operating according to the codex general principles of food hygiene, the appropriate CODEX codes of practice, and appropriate food safety legislation. Thus, the objective more...

From Next Levels Consulting

Conflict Management ... and use those tools to prevent conflict -Be able to use basic communication tools, such as the agreement frame and open questions -Understand basics of Emotional Intelligence and Be able to use Emotional Intelligence Skills to deal with emotional viruses like anger, lack of assertiveness and stress management techniques N. B. Content can be modified (Customized) as per customers more...

Team Building Skills ...g, Storming, Norming, and Performing). -Explain the four basic behavioral styles and how to manage each. -Demonstrate effective listening skills. -Rephrase blunt wording for better communication. -Identify team strengths and opportunities for improvement. Course Outlines -Joining Forces: What Makes a Team -The Communication Jungle: Understanding Different Communication Styles -Better more...

Basic Communication Skills ...uirements & business objectives Course Outlines -The Basics: The Ten Commandments of Positive Relationships -Self-Awareness: Being in the Know -Road Blocks: Recognizing Communication Barriers -The Dance: Asking Questions and Listening for Answers -Body Language: Communicating Without Saying a Word -Self-Image: Understanding What Your Clothes Say About You -Assertiveness: Positioning more...

Effective Marketing Communication ...jectives Developing the promotion program involves eight basic steps which can be applied to most promotional situations. The process should be treated in the manner of integrated marketing communication such that no element of communication with customers, consumers, employees, stakeholders or society at large is forgotten. The whole process should be managed and coordinated for consistency, more...

Marketing for Non-Marketers ... business objectives Course Outlines -Understand the basic principles of marketing in the larger context of the business environment. -Identify the impact of marketing decisions on the companys performance. -Understand the business dynamics of marketing and take initiatives in your area. -Understand the marketing dimension in any non-marketing decision. -Know your customer and his more...

Defining Marketing The Art of Marketing ...d Learning Objectives -Introduce the participants to the basic elements of the marketing management process. -Identify and solve many business problems by using a marketing perspective. -This course will not turn the participant into a marketing wizard, but it will give him/ her a very broad understanding of what marketing is all about and the vital role that it plays in organizations. more...

New Supervisor Training - Making the Transition from Buddy to Boss ...uage and vocal tones on communication. -Explain the four basic behavioral styles and how to adapt to each. -Capitalize on personal style for more effective communication. -List tactics for dealing with difficult behaviors. -Develop an action plan to improve supervision skills. Course Outlines -Good Manager, Bad Manager: Which Do You Want to Be? -Building Personal Credibility: more...

Basic Sales Training Selling Fundamentals Duration: 2 Days Description and Learning Objectives Its no secret that selling has changed in recent years. This is an exciting and dynamic profession, yet it is one of the most underrated and misunderstood. The back-slapping, sleazy, joke-telling huckster has disappeared, and in his place is a new generation of sales professionals. This program is designed to help participants exhibit the more...

ITIL V3 Foundation

...in knowledge of the ITIL ® terminology, structure and basic concepts and to comprehend the core principles of ITIL ® practices for Service Management. The ITIL ® Foundation course is not intended to enable application of the ITIL ® practices for Service Management without further guidance. At the end of this course, you will have gained knowledge and understanding in the more...

From inte"l center for etude - ice

ISO 26000 ...training enables the participants to be familiar with the basic concepts of the implementation and management of a social responsibility program as proposed in ISO 26000: 2010. The participant will learn the different core subjects and issues: human rights, labour practices, the environment, fair operating practices, consumer issues, community involvement and development. This training is fully more...

Supply Chain Management

Supply chain management (SCM) is the combination of art and science that goes into improving the way your company finds the raw components it needs to make a product or service and deliver it to customers. The following are five basic components of SCM. Plan: This is the strategic portion of SCM. Companies need..More Source: Next, companies must choose suppliers to deliver the.. Make: This is more...

From Business Excellence Center - BEC

Lean Six SIgma Green Belt

... Voice of the Customer Change Management /Teams Basic Statistics Project finance Project Charter DMAIC Measure Measure Tools Data Collection Process Baseline Control Charts for Variables Control Charts for Attributes Process Capability Measurement Systems Analysis Lean Thinking Value Stream Mapping 5S 7 Wastes Visual more...

From Red Dot Solutions

Sales Marketing

...coming objectives and closing the sale. You will learn basic marketing, segmentation, branding, strategies, discounting, sales and promotions, positioning and you will write an annual one-page marketing plan. As well, you will learn life lessons that will boost your confidence and prepare you to be the best you can be, by understanding your competition from every angle in the marketplace. more...

From Persona International

In-House Freelance Soft Skills Trainers Development Program ...day course immerses the in-house Corporate Trainer in the basic structure and instructional design of the a on the joba training in your organization. This workshop can help them feel more comfortable and more competent. They will explore how adults learn and take a step-by-step approach to create training sessions that meet employee needs and you will have the opportunity to practice these more...

From El Noran Training center

Conventional control and PLC Programming Classic control Introduction to control system How to read and design control drawing Practical examples PLC Hardware Installation and wiring PLC programming overview Basic instruction with examples Complex control system solving methods Introduction to analog input & output Examples and complete projects more...

From Business Improvement Solutions

lean six sigma green belt certificate ... five stages with practical examples and discussions. The basic tools required at each stage are taught and practiced. The goal of this workshop is to train you as a Lean Six Sigma Green Belt, an individual to act as a team member and partner in Black Belt projects. Green Belts also work on projects or lead in businesses that dona ™t require the advanced statistical tools of the Black more...