Instructor Led Basic Training in United Arab Emirates

Simplification of Work Processes and Procedures - Quality and Productivity By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work procedures  more...

Team Building Training, High Performance Teams Objectives: By the end of the dubai team building training program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.  more...

Advanced Level Supervisory Skills By the end of the program, participants will be able to: Help clarify roles and responsibilities of the new job. Adjust to the new role with confidence and assurance to handle the position. Grasp the importance of setting goals, planning and prioritizing in order to achieve organizational objectives. Organize time, work and effectively use delegation. Inspire employees and align the team.  more...

Simplification of Work Processes and Procedures for Quality By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work  more...

Advanced Communication Skills - Dubai By the end of the program, participants will be able to: Identify common communication problems that may be holding them back. Identify personal listening styles and cite different approaches to improve listening skills. Develop skills in asking questions to get the information they need. Learn how to say No and disagree with others assertively. Enhance their ability to influence different  more...

Compensation and Benefits - Human Resources Management Understand the basic principles and major elements of compensation. Understand the various processes in compensation: Job Analysis, Job Descriptions, Job Evaluation and Compensation Surveys. Determine and explain what makes up a sound and effective compensation and benefits program. Design a salary structure and related policies. Design and carry out a compensation survey.  more...

Managing Projects Using Microsoft Project - Contracts and Projects ...basic project management foundational skills by following the project life cycle in compliance with Project Management Institute (PMI) standards. Understand and apply project management tools and techniques to deliver the projects on time and within budget. Use Microsoft Project ® as a planning, tracking, and reporting tool. Identify the capabilities of Microsoft Project ® in  more...

Fundamentals of Business Writing - Business Writing Write effective memos, letters and e-mails. Apply specific information gained regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being used. Learn the basic structure of the English language.  more...

Reading Interpreting and Analyzing Financial Statements - Finance and Accounting Understand the framework of financial statements analysis. Become skilled at the foundations of ratio and financial analysis. Carry out company and industry analysis. Implement the six-step process in financial statement analysis. Analyze real-life financial statements from companies traded on the GCC stock markets.  more...

Making Powerful Presentations - Communication Skills Practice the basic techniques and skills necessary to design dynamic presentations. Prepare and deliver two presentations and give and receive feedback on them. Develop greater confidence in speaking to a group of people. Learn the qualities of a dynamic presenter and ways for achieving them.  more...

Certified Job Evaluation Professional - Human Resources Management Master the basic principles of job evaluation. Understand and evaluate jobs using the three basic methods of job evaluation. Evaluate jobs using two of the major job evaluation systems in use within the region. Gain an understanding of the importance of effective administration of job evaluation systems.  more...

Train the Trainer From Design to Delivery - Training and Development Relate their psychological types and/ or learning styles to instructional strategies. Analyze the basic assumptions and principles underlying adult learning. Write specific instructional learning objectives. Prepare an outline for a training program of their choice. Plan and deliver a training session relevant to their areas of expertise.  more...

Certified Customer Service Executive - Customer Service Understand the importance of a customer service culture in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Understand the process of managing a customer complaint system. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Analyze basic behavioral patterns of different customer personalities and  more...

Customer Service Mindset - Customer Service Analyze basic behavioral patterns of different customer personality profiles. Practice the skills for dealing with customers and handling their complaints. Understand the concept of service mindset and ways of developing it within their organization.  more...

International Financial Reporting Standards IFRS and 2009 Updates - Finance and Accounting Adopt the language of accounting and finance. Develop a sound understanding of the International Financial Reporting Standards (IFRS) and their impact on financial reporting. Understand the basic principles of assets, liabilities and owners a a equity. Effectively interpret accounting transactions according to IFRS. Demystify the interpretation of financial statements and reports.  more...

Fundamentals of Business Writing - Communication Skills By the end of the program, participants will be able to: Write effective memos, letters and e-mails. Apply specific information gained regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being used. Understand the basic structure of the English language.  more...

Managing Projects Using Microsoft Project - Project Management ...basic project management foundational skills by following the project life cycle in compliance with Project Management Institute (PMI) standards. Apply project management tools and techniques to deliver the projects on time and within budget. Use Microsoft Project® as a planning, tracking, and reporting tool. Identify the capabilities of Microsoft Project® in scheduling, costing,  more...

Certified Customer Service Professional - Customer Service By the end of the program, participants will be able to: Understand the importance of a customer service culture in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Comprehend the process of managing a customer complaint system. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Analyze basic  more...

International Financial Reporting Standards IFRS and 2010 Updates - Finance and Accounting By the end of the program, participants will be able to: Adopt the language of accounting and finance. Develop a sound understanding of the International Financial Reporting Standards (IFRS) and their impact on financial reporting. Understand the basic principles of assets, liabilities and owners equity. Effectively interpret accounting transactions according to IFRS. Demystify the interpretation  more...

Compensation and Benefits Explain the basic principles and major elements of compensation. Use the various processes in compensation: Job Analysis, Job Descriptions and Job Evaluation. Determine and explain what constitutes a sound and effective compensation and benefits program. Design a salary structure and related policies. Construct the basic compensation survey process.  more...

Simplification of Work Processes and Procedures Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work procedures will increase individual and organizational  more...

Mastering Presentation Skills Practice the basic techniques and skills necessary to design dynamic presentations. Structure and build effective presentations. Develop greater confidence in speaking publicly. Acquire the qualities of a dynamic presenter and ways for sustaining them. Deliver a winning presentation and interact with the audience.  more...

Customer Service Mindset Analyze basic behavioral patterns of different customer personality profiles. Practice the skills for dealing with customers and handling their complaints. Understand the concept of service mindset and ways of developing it within their organization.  more...

Production Management and Material Requirements Planning Construct a framework for production planning and demonstrate how it fits within a supply chain context. Identify demands on product resources and provide forecast information to sales and operations planning and master production scheduling. Explain the difference between independent- and dependent-demand and use the basic form of the economic order quantity. Construct and manage a master  more...

Blue Ocean Strategy Creating Opportunities Through Innovation Acquire the basic concepts, tools, and frameworks of Blue Ocean Strategy Gain knowledge of value innovation practices and methodologies. Learn the process of aligning utility, price and cost propositions to identify strategic options. Achieve new insights into how Blue Ocean Strategy creates breakthrough business ideas. Learn how Blue Ocean Strategy is a put into actiona with examples of  more...

Certified Job Evaluation Professional Master the basic principles of job evaluation. Explain the three basic methods of job evaluation. Evaluate jobs using two of the major job evaluation systems in use within the region. Gain an understanding of the importance of effective administration of job evaluation systems. Assess the job evaluation options available and make informed decisions on which job evaluation system to use and  more...

Fundamentals of Business Writing Write effective memos, letters and e-mails. Apply specific information gained regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being used. Understand the basic structure of the English language.  more...

Certified Customer Service Professional Understand the importance of a customer service culture in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Define the process of managing a customer complaint system. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Analyze basic behavioral patterns of different customer personalities and the  more...

Train the Trainer From Design to Delivery Relate their psychological types and/ or learning styles to instructional strategies. Analyze the basic assumptions and principles underlying adult learning. Write specific instructional learning objectives. Prepare an outline for a training program of their choice. Plan and deliver a training session relevant to their areas of expertise. Participants are expected to come prepared with a  more...

HR for Non-HR Managers Understand the main functions and strategic role of HR Management in modern organizations Explore and understand the role of intangibles in building organizational value. Explain why HR Management is every managera ™s basic responsibility. Learn how line managers can add value to their organizations by mastering the role of Employee Champion and talent manager within their respective  more...

First Aid and Emergency Response ... Identify hazards and assess for response. Analyze the basic principles of First Aid and Emergency Response. Apply effective ways to react using barriers. Implement Basic Life Support and Cardio Pulmonary Resuscitation (CPR). Familiarize self with various types of injuries and ways to react accordingly. Simulate and apply emergency care on a mannequin and proper use of an Automated  more...

Simplification of Work Processes and Procedures ...res. This program is worth 25 NASBA CPE?s. Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work  more...

Simplification of Work Processes and Procedures ...res. This program is worth 25 NASBA CPE?s. Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work  more...

Fundamentals of Business Writing ' This program is designed for All persons who, as part of their work, need to express themselves effectively in written English. This program is worth 25 NASBA CPE?s. Write effective memos, letters and e-mails. Apply specific information gained regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being  more...

The Customer Service Mindset This program is designed for All managers, supervisors and employees whose duties involve contacting and dealing with internal and external customers. This program is worth 15 NASBA CPE s.Analyze basic behavioral patterns of different customers personality profiles.Practice the skills for dealing with customers and handling their complaints.Understand the concept of service mindset and ways of  more...

Investment Analysis and Portfolio Management ...of Finance, Treasury and Investment. Minimum Requirement: Basic understanding of financial management. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Understand the effect of risk and return on investment management.Get a feel for market mechanism and dealings.Understand stock and bond fundamentals and valuation.Learn the importance of  more...

Financial Accounting and Reporting ... financial and accounting personnel. Minimum requirement: basic understanding of accounting or completion of Principles of Accounting. This program is worth 25 NASBA CPE s.Understand important financial accounting topics and how to report them on the financial statements.Properly account for assets, liabilities, revenues and expenses.Understand the annual report, management responsibilities for  more...

International Financial Reporting Standards IFRS 2008 Update This program is designed for Professionals in the fields of finance and accounting, professionals seeking to enhance international accounting knowledge, companies implementing IFRS as the standard of reporting.Adopt the language of accounting and finance. Develop a sound understanding of the International Financial Reporting Standards IFRS and their impact on financial reporting. Understand the  more...

The Customer Service Mindset Objectives: By the end of the program, participants will be able to: Analyze basic behavioral patterns of different customers' personality profiles. Practice the skills for dealing with customers and handling their complaints. Understand the concept of service mindset and ways of developing it within their organization.  more...

Basic Presentation Skills Objectives: By the end of the program, participants will be able to: Practice the key techniques and skills necessary to design dynamic presentations. Prepare and deliver two presentations and give and receive feedback on them. Develop greater confidence in speaking to a group of people. Learn the qualities of a dynamic presenter and ways for achieving them.  more...

Simplification of Work Processes & Procedures Objectives: By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of  more...

Train the Trainer: From Design to Delivery Objectives: By the end of the program, participants will be able to: Relate their psychological types and/or learning styles to instructional strategies. Analyze the basic assumptions and principles underlying adult learning. Write specific instructional learning objectives. Prepare an outline for a training program of their choice. Plan and deliver a training session relevant to their areas of  more...

The Efficient Buyer Objectives: By the end of the program, participants will be able to: Learn all the required skills to be an efficient buyer. Understand the basic and modern principles of the buying function. Improve the efficiency of buying goods and services. Select suppliers in a better way. Determine transportation and packaging requirements. Improve total lead-time to speed up the purchasing cycle.  more...

NLP Practitioner with NLP Coach Option ...basic tools/ skills of NLP and is followed by the NLP Coach training, designed to teach you how to apply these skills/ tools to the process of coaching. Although many NLP Practitioners and Master Practitioners a usea ™ their NLP skills in their coaching sessions, the NLP Coach training will specifically teach you how to apply the basic skills to facilitate elegant changes for your  more...

Licensed NLP Practitioner Training Licensed by Richard Bandler - Abu Dhabi ...ining in which participants are taught and trained in the basic elements and skills of Neuro-linguistic Programming. The course will allow you to become a licensed Practitioner of NLPa , able to change your own reality and help others to do the same. Upon completion of the seven days you will have the skills, attitude and perspective that makes NLPa effectivea a .and, you will be  more...

Licensed NLP Practitioner Training Licensed by Richard Bandler - Egypt ...ining in which participants are taught and trained in the basic elements and skills of Neuro-linguistic Programming. The course will allow you to become a licensed Practitioner of NLPa , able to change your own reality and help others to do the same. Upon completion of the seven days you will have the skills, attitude and perspective that makes NLPa effectivea a .and, you will be  more...

Introduction to Project Management Awakening the Giant Within Course Objectives: The participants will: - Gain a basic understanding of project management. - Learn a methodological approach to project management that introduces and supplement global standards. - Understand the project life span including all stages and gates. - Apply these concepts on a real / realistic project (could be your own.  more...