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Instructor Led Basic Training in Dubai, UAE

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Basic Training Seminars and Classes

From Meirc Training and Consulting

Presentation Skills

Practice the basic techniques and skills necessary to design dynamic presentations. Structure and build effective presentations. Develop greater confidence in speaking publicly. Acquire the qualities of a dynamic presenter and ways for sustaining them. Deliver a winning presentation and interact with the audience. more...

Contract Preparation and Management

Identify the basic elements of contracting. Identify and discuss the major steps involved in contracting procedures. Develop the scope of work and recognize the implications of a poorly prepared scope. Discuss the contracting strategy including pricing. Select contractors more efficiently. Recognize and practice the tendering principles and process. more...

Certified Customer Service Professional

Understand the importance of a customer service culture in a competitive environment. Analyze basic behavioral patterns of different customer personalities and the best way to deal with them. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Define the process of managing a customer complaint system. Discuss and practice the techniques of effective more...

Fundamentals of Accounting for Administrative and Support Staff

Identify the importance of accounting in running businesses. Explain the accounting cycle process and properly distinguish and classify account categories within the accounting system in the company. Properly account for transactions affecting assets, liabilities and equities. Effectively prepare balance sheets and the statements of income and owners' equity. Acquire the basic more...

Certified Job Evaluation Professional

Master the basic principles of job evaluation. Explain the three basic methods of job evaluation. Evaluate jobs using two of the major job evaluation systems in use within the region. Gain an understanding of the importance of effective administration of job evaluation systems. Assess the job evaluation options available and make informed decisions on which job evaluation system to use more...

Compensation and Benefits

Explain the basic principles and major elements of compensation. Use the various processes in compensation: Job Analysis, Job Descriptions and Job Evaluation. Determine and explain what constitutes a sound and effective compensation and benefits program. Design a salary structure and related policies. Construct the basic compensation survey process. more...

How to Write Human Resources Policies and Procedures

Assess and demonstrate the range of competencies required of a Human Resources professional. Apply planning techniques in the Human Resources function. Explain the purpose/usefulness of Human Resources policies and procedures. Develop Human Resources policies and procedures. Perform the basic task of writing Human Resources policies and procedures. more...

HR for Line Managers and Non-HR

Demonstrate understanding of the main functions and strategic role of HR Management in modern organizations. Explain the role of ?intangibles' in creating organizational value. Show why HR Management is every manager's basic responsibility. Demonstrate how line managers can add value to their organizations by mastering the role of ?Employee Champion' and ?Talent Manager' within their more...

First Aid and Emergency Response

Identify a medical emergency and recognize the need to intervene. Identify hazards and assess for response. Analyze the basic principles of First Aid and Emergency Response. Apply effective ways to react using barriers. Implement Basic Life Support and CPR. Familiarize self with various types of injuries and ways to react accordingly. Simulate and apply emergency care on a more...

Production Management and Material Requirements Planning

...ations planning, master production scheduling and use the basic form of the economic order quantity. Construct and manage a master production schedule. Explain where the material requirements planning system fits in the overall production planning framework and how it is used. Use distribution requirements planning techniques to link supply chain requirements with production activities. more...

Managing Projects Using Microsoft Project

...basic project management foundational skills by following the project life cycle in compliance with the Project Management Institute (PMI) standards. Apply project management tools and techniques to deliver the projects on time and within budget. Use Microsoft Project as a planning, tracking, controlling and reporting tool. Develop a comprehensive project plan, budget and resource more...

Simplification of Work Processes and Procedures

Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work procedures will increase individual and organizational more...

Corporate Planning and Strategy

Fully understand what corporate planning is all about and what competitive advantage is. Differentiate between low-cost, differentiation, focus, and best-cost strategies. Identify the differences between strategic alliances, mergers and acquisitions, and outsourcing. Acquire the basic concepts, tools, and frameworks of Blue Ocean Strategy. Gain knowledge of value innovation practices more...

Train the Trainer From Design to Delivery

Link their psychological types and/or learning styles with instructional strategies. Analyze the basic assumptions and principles underlying adult learning. Write specific Instructional Learning Objectives. Prepare an outline for a training program of their choice. Plan and deliver a training session relevant to their areas of expertise. more...

Simplification of Work Processes and Procedures ...res. This program is worth 25 NASBA CPE?s. Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work more...

Fundamentals of Business Writing ' This program is designed for All persons who, as part of their work, need to express themselves effectively in written English. This program is worth 25 NASBA CPE?s. Write effective memos, letters and e-mails. Apply specific information gained regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being more...

The Customer Service Mindset

This program is designed for All managers, supervisors and employees whose duties involve contacting and dealing with internal and external customers. This program is worth 15 NASBA CPE s.Analyze basic behavioral patterns of different customers personality profiles.Practice the skills for dealing with customers and handling their complaints.Understand the concept of service mindset and ways of more...

Investment Analysis and Portfolio Management

...of Finance, Treasury and Investment. Minimum Requirement: Basic understanding of financial management. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Understand the effect of risk and return on investment management.Get a feel for market mechanism and dealings.Understand stock and bond fundamentals and valuation.Learn the importance of more...

Financial Accounting and Reporting

... financial and accounting personnel. Minimum requirement: basic understanding of accounting or completion of Principles of Accounting. This program is worth 25 NASBA CPE s.Understand important financial accounting topics and how to report them on the financial statements.Properly account for assets, liabilities, revenues and expenses.Understand the annual report, management responsibilities for more...

International Financial Reporting Standards IFRS 2008 Update

This program is designed for Professionals in the fields of finance and accounting, professionals seeking to enhance international accounting knowledge, companies implementing IFRS as the standard of reporting.Adopt the language of accounting and finance. Develop a sound understanding of the International Financial Reporting Standards IFRS and their impact on financial reporting. Understand the more...

The Customer Service Mindset

Objectives: By the end of the program, participants will be able to: Analyze basic behavioral patterns of different customers' personality profiles. Practice the skills for dealing with customers and handling their complaints. Understand the concept of service mindset and ways of developing it within their organization. more...

Basic Presentation Skills

Objectives: By the end of the program, participants will be able to: Practice the key techniques and skills necessary to design dynamic presentations. Prepare and deliver two presentations and give and receive feedback on them. Develop greater confidence in speaking to a group of people. Learn the qualities of a dynamic presenter and ways for achieving them. more...

Simplification of Work Processes & Procedures

Objectives: By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of more...

Train the Trainer: From Design to Delivery

Objectives: By the end of the program, participants will be able to: Relate their psychological types and/or learning styles to instructional strategies. Analyze the basic assumptions and principles underlying adult learning. Write specific instructional learning objectives. Prepare an outline for a training program of their choice. Plan and deliver a training session relevant to their areas of more...

The Efficient Buyer

Objectives: By the end of the program, participants will be able to: Learn all the required skills to be an efficient buyer. Understand the basic and modern principles of the buying function. Improve the efficiency of buying goods and services. Select suppliers in a better way. Determine transportation and packaging requirements. Improve total lead-time to speed up the purchasing cycle. more...

From mindXCEL Consultancy

NLP Practitioner with NLP Coach Option ...basic tools/ skills of NLP and is followed by the NLP Coach training, designed to teach you how to apply these skills/ tools to the process of coaching. Although many NLP Practitioners and Master Practitioners a usea ™ their NLP skills in their coaching sessions, the NLP Coach training will specifically teach you how to apply the basic skills to facilitate elegant changes for your more...

Licensed NLP Practitioner Training Licensed by Richard Bandler - Abu Dhabi

...ining in which participants are taught and trained in the basic elements and skills of Neuro-linguistic Programming. The course will allow you to become a licensed Practitioner of NLPa , able to change your own reality and help others to do the same. Upon completion of the seven days you will have the skills, attitude and perspective that makes NLPa effectivea a .and, you will be more...

Licensed NLP Practitioner Training Licensed by Richard Bandler - Egypt

From EJA International

Licensed NLP Practitioner Training Licensed by Richard Bandler - February, 2009 The NLPa Practitioner Training is a 7 day licensed training in which participants are taught and trained in the basic elements and skills of Neuro Linguistic Programming. Our workshops give you the opportunity to change your life in positive ways. We apply NLP itself to teach you NLP. This means that you get to experience NLP, which enables you to discover what can be achieved. Expect to more...

From QPC Limited

ICMI Advance Agent Track - The Dynamic Contact Center ...agents that builds a solid foundation in the language and basic measurement of contact centers and the agenta ™s role in the success of the operation. Designed for contact center agents, or anyone new to the contact center world, who needs to quickly get up to speed on the everyday operations, communications and functions of the center, including: - Understanding the value that their more...

From 3H Solutions Group

Experiential Team building - Activity Based

...training programs are built on an experiential model. The basic beliefs underlying this model are: (1) You are your own best teacher, and (2) People learn best from experience and from reflecting on experience to gain insights for personal, professional and team development and 3) Learning / Realization should be internally driven. Overview: A highly interactive, engaging and FUN workshop more...

From QPC Limited

ICMI Advance Agent Track - Managing Customer Contacts with Equality About ICMI The International Customer Management Institute (ICMI) is the leading global provider of comprehensive resources for customer management professionals from frontline agents to executives who wish to improve customer experiences and increase efficiencies at every level of the contact center. ICMIs experienced and dedicated team of industry insiders, analysts, and consultants are more...

ICMI Supervisor Track - Monitoring and Coaching for Supervisors About ICMI The International Customer Management Institute (ICMI) is the leading global provider of comprehensive resources for customer management professionals from frontline agents to executives who wish to improve customer experiences and increase efficiencies at every level of the contact center. ICMIs experienced and dedicated team of industry insiders, analysts, and consultants are more...

ICMI Management Track - Workforce Management Boot Camp ... theory and doing the practice work to: - Understand the basic WFM statistics. - Examine a variety of forecasting models and determine what works best for you. - Provide more value through reporting and data administration. - Get the most out of Excel. - Use forecasting, scheduling, and analysis tools to increase efficiency. - Reduce the chaos mentality of real-time management and build a more...

ICMI Management Track - Workforce Management The Basics and Beyond ... and the knowledge center. Workforce Management: The Basics and Beyond Move beyond operating a workforce management system to adding value and optimizing performance in the contact center through effective analysis regardless of the tool. Through ICMIs Workforce Management: The Basics and Beyond two-day course, you will learn how to build upon basic WFM concepts to create a workforce more...

From 7i Institute

Certified Wireless Security Engineer ...stallation and Management Site Survey Wireless Security Basics 802. 1x Authentication Wireless Sniffing, Capture and Decryption Enterprise Wireless Security Wireless VPN Technologies Wireless Intrusion Detection Security Policy OBJECTIVE OF LABORATORY SCENARIOS This course is instructor-led; a portion being lecture, concepts and demonstrations and an equal amount of practical, more...

Certified Penetration Testing Consultant ...e is designed to take an individual with knowledge of the basic security auditing toolset to the next and higher level. Many courses teach a how to hacka ; the CPTConsultant course teaches a the business of penetration testinga . The course delivers advanced and cutting edge techniques for auditing a broad range of security controls (including Physical and User Security) with a hands-ona more...

From International House Dubai

Business English ...ittle or no experience of English, but who need to gain a basic knowledge of the language for work, travel and social situations. Benefits By the end of the course participants will be able to: Communicate in English Read simple texts and signs Listen for main ideas and specific information Write sentences Write e-mails Use beginner grammar, adjectives, etc. Form more...

From SineWave Consultancy

DEALING WITH CHANGE

The only constant thing in the corporate landscape today is CHANGE. Knowledge is getting obsolete at an incredibly fast pace. Those who refuse to change will ultimately be changed! The challenges of globalization, competition, technology, human capital mobility, consumer orientation and many other pertinent issues in today's fast-paced economy demand that businesses change or die. Unfortunately, more...