Instructor Led Basis Training in County Antrim, uk

Coaching for Leaders Managers ...Communicating more effectively on an individual and group basis Understanding why conflict is inevitable but can be positive Conflict strategies -Develop the skills necessary to handle a variety of everyday confrontational situations Exercises and role play of current situations Identify the areas of individual, potential causes of stress where you can "take control" and plan a positive  more...

Facilitating with confidence Course Objectives: Dynamic facilitation is the very essence of strong leadership. It is about helping people face difficult issues creatively and collaboratively and achieving unanimous, win/ win solutions. It achieves this magic by eliciting nonlinear, heartfelt, transformational qualities of thinking called "choice-creating" as opposed to "decision-making", "problem-solving" or "creative  more...

The art of effective communication Course Objectives: Confident and skilful communication in the workplace should be central to everyone's role, however too often issues arise purely as a result of poor or ill-thought out verbal communication. This practical short course will demonstrate tools and techniques you can use to communicate better with colleagues and customers. A variety of different day-to-day workplace situations  more...