Be Productive

Complete Telesales Skills Engage the prospect in meaningful, valuable conversations Telesales today seems to be a game of let s see how much you can talk before the prospect can hang up . This counter-productive sales behaviour rarely achieves a positive result and only serves to frustrate both seller and potential buyer. More useful, and infinitely more successful, is to engage the prospect in a conversation by  more...

How to Improve Your Business Reading Skills Are you reading more and more these days but remembering less? Have you ever found yourself reading the same paragraph, over and over? Does it take hours to plow through the mountain of e-mail, correspondence and reports that land on your desk each day? Don t you wish you could just read everything faster, retain it longer and understand it the first time around?Now you can! You and  more...

Preparing and Participating in Productive Meetings Are you comfortable running a meeting? Do you know how to organize a meeting, create an agenda, take minutes, etc? This e-workbook is the guide to running productive meetings. Our training kit contains all a trainer needs to teach your employees how to run effective meetings, including using Robert's Rules of Order, how to wrap up your meeting, and how to plan for future meetings.  more...

Directing Teams to Finesse Team Facilitation and Coaching A leader's credibility often is recognized through his or her confidence and effectiveness in leading and facilitating teams through business critical/strategic decisions. This becomes all the more challenging when team members are more technically proficient than their leader. Leaders with proficiency in facilitation are able to transcend this technology gap to channel the expertise of others to  more...

Facilitation: Processes, Techniques and Logistics A highly interactive workshop designed to prepare you for certification by the International Association of Facilitators, and enter the field of facilitation as a practitioner. Be the FACILITATOR You Were Meant to Be: This workshop is the state-of-the art training that has made many facilitators so successful in their organizations or in their private practice. It provides full integration of  more...

The Process Consultant: FROM FACILITATION TO INTERVENTION A highly intensive and interactive 5 day program, providing experienced facilitators with the theory, skills and confidence to facilitate the process of large-scale changes and interventions. You Are Now Your Organization s or Your Client s Trouble-Shooter: You ve worked hard to perfect your skills as a person who can match the content of a situation with the how to s of managing it. This  more...

Defeating Conflict: STRATEGIES AND TACTICS A highly interactive three-day workshop designed to provide you with a broad range of tools by which to counter the effects of conflict in your organization. Conflict Costs Time and Money to Your Organization Conflict is everywhere, and we seem to have difficulty coping with it. In fact, in most cases we flee it. Once we understand that conflict is normal and should not be avoided, resolution  more...

The Gold Standard: EXPERIENCES IN MODELING, MENTORING AND COACHING A highly interactive learning experience designed to provide senior executives and managers in organizations with the skills to act as models, mentors and coaches of their people, and to demonstrate to them the dollar value of their leadership. Become the Leader You Have Always Wanted to Be: So, you ve always followed the party line in the organizations you ve been in, and yet, you ve held on  more...

Five Essentials for Building High Performance Teams Overview The sooner team members make the transition from I to we, the more productive the team will be. The team s chemistry and culture have as much influence on its success as any other aspect. Ultimately, its success depends on each member understanding and maximizing his or her own value on the team and capitalizing on contributions of those who are different. Teams are the most effective  more...

Making Meetings Work Objective Participants leave the workshop with strategies for both leading and attending more productive meetings. Content Determining when to hold a meeting; Developing agendas; Selecting attendees; Getting information when you aren t the leader; Defining roles; Establishing meeting ground rules; Making decisions; Managing group dynamics; Taking minutes; Keeping to the agenda; Managing  more...

Leading Successful Project Teams This workshop challenges project managers to develop skills for assertively addressing typical problems on a project, including managing relationships with customers, stakeholders, end users, and project team members. Content Understanding different roles; Establishing ground rules; Building empowered relationships; Asking insightful questions; Bridging the technical gap; Identifying standards  more...

The KHLT Workshop Our unique KHLT Workshops - through high energy involvement in activities based around a fusion of theatre and power-yoga techniques - aim to : (a) help create a stimulating environment conducive to bringing out the best thinking in people. Facilitate the movement to enhance wealth creation by transforming corporate managers and employees into better performers, stress free! And enable  more...

Moving at the Speed of Change Constant change is one of the most challenging aspects of our contemporary working environment. In order for change to be productive it is essential that it is planned, communicated, and led with a full awareness of its impact on each element of the organization, particularly how it will affect each individual of the team. If your organization or division is about to grapple with change, assist  more...