Instructor Led Become Training in Egypt

Problem solving and decision making ...will be provided with the training and tools necessary to become an inventive, logical decision maker. You'll explore a structured way to approach and dismantle problems, and you'll learn to clarify problems in terms of objectives and issues. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Understand Effective Problem Solving  more...

Stress management More and more employees are experiencing daily stress, pressure, long hours or rapid change. The nature of employment has now changed, and the idea of a job for life has been replaced by an emphasis on performance. How do you manage your stress levels? The relaxation and stress management classes are about crisis control a methods of restoring your sense of well being when things go wrong.  more...

Workforce management ...become more complex, the importance of having the right staff and supporting resources in the right places at the right time becomes ever more crucial to success. Workforce management is the process of utilizing accurate staffing figures every hour to maximize service and minimize cost. It is one of the most important planning and management functions of a call center manager or a supervisor.  more...

Negotiation Skills ...and techniques managers and executives need to acquire to become more successful leaders. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Understand the negotiation definition and types. Get familiar with the fundamental of negotiation a Road Mapa . How to plan for an effective negotiation. How to manage the  more...

Prospecting For Leads ...ay is a result of the prospecting you did six months ago. Become skilled at networking and remember the old 80/ 20 rule. Know who to target and how to target them, and remember to do some prospecting every day through warming up cold calls, following up on leads, or networking. Build your personal prospecting plan to ensure your future by planting seeds daily. How You Will Benefit, objectives:  more...

Conflict Resolution Getting along in the Workplace ...rvention strategies. Strengthen staff trust and morale. Become more confident of your ability to manage conflicts to enhance productivity and performance. Program Contents: The positives and negatives of conflict. Types of conflict. The Johari Window. The five stages of conflict. Your conflict resolution style. The Communication Funnel. Questioning and listening skills. Seven  more...

Survival Skills for the New Trainer ...able trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and about helping people. Others become trainers because their employer asks them to get involved in mentoring, training, or coaching new or existing employees. Trainers also get started when they want to make some changes to their daily activities, but wish to  more...

Advanced Writing Skills ...t current word usage and up-to-date formats. You can also become more skilled at writing business cases, proposals and reports, and learn a bit more about e-mail etiquette. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Discuss your writing challenges. Learn how to make your writing clear, concise, and correct. Improve sentence  more...

Skills for Administrative Assistant ...sional presence on the job. Learn how to self-manage to become more effective and efficient. Improve your communications skills, including listening, questioning, and being more assertive. Increase your effectiveness in recognizing and managing conflict, and dealing with difficult people. Program Contents: Personal Best, Professional Best. Putting Others at Ease. Distorted  more...

Business Leadership Becoming Management Material ...p your ability to influence and communicate with others. Become a better problem-solver and decision-maker. Discover how you can prepare for and embrace the forces of change. Create a strategy to actively use these skills back in the workplace. Program Contents: Leadership profile and competencies to highlight your strengths and challenges. Directional and consequential thinking and  more...

Conducting Effective Performance Reviews ...e as if they were what they ought to be and you help them become what they are capable of being.a Setting goals and objectives to aim for will give supervisors and employees a unified focus and targets to aim for. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve  more...

Building Better Teams ...gram Duration: 2 days Program Overview: Teams have become a principle building block of successful organizations. This two days workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an effective team. You will leave the workshop with plans for your personal development as a team player and  more...

Coaching Skills ...d your organization. This two days workshop will help you become a better coach in all senses of the word. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand how coaching can be used to develop your team. Develop the coaching skills that help improve individual performance. Demonstrate the behaviors and practices of an effective  more...

Balanced Scorecards ...mance and operational results. The Balanced Scorecard has become established management best practice for many of the worlda ™s leading businesses. We can conveniently think of BSC as consisting of 10 steps. * Clarify the vision. * Develop business unit. * Eliminate non strategic investments. * Review business unit scorecards. * Communicate the Balanced  more...

Training Needs Assessment ...become aware of personal career related attributes and the lifelong series of stages that contribute to his career fulfillment. Benefits of Applying TNA in your organization * Adds information about individual interests , preferences and the like to data * Provide career path information * Adds individual growth orientation * Adds development plans and individual goal setting  more...

Preparing Emergency Management and Disaster Recovery Plans for Different Establishments Lately, the increased number of fires in companies and business establishments According to the Labor law number 12 for the year 2003, chapter five concerning vocational health and safety and securing work environment, and decree number 134 article (f) regarding preparing emergency and crisis plans and training employees involved with these plans to evaluate their effectiveness. Recurrence of  more...