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From 123-CBT Computer Based Training
Using Voice of the Customer in Six Sigma

... into actionable goals using a number of tools. Using VOC begins with defining Six Sigma goals for collecting and analyzing customer requirements. For this, the Six Sigma team must identify various customer segments especially the ones most concerned with the project. Then the team needs to identify and select the most effective methods for collecting customer feedback and requirements. From
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Using Voice of the Customer in Six Sigma
Using Six Sigma Analysis Tools and Metrics for Project Decisions

...
Six Sigma is a business improvement methodology that begins by comparing the current state of a company's products and processes to their desired levels. The goal of the Define phase in the Six Sigma DMAIC methodology is to identify improvement opportunities that have the maximum potential for return on time, money, and resource investments. Knowing what projects to select for improvement
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Launching a Successful Team

... the most important things to know: good team development begins on day one. Forming an effective and cohesive team is fundamental to the success of the team later on, and pulling the right team together from the start has benefits far beyond just completing tasks on time. In this course, you'll learn techniques for setting up successful teams that can be applied to a variety of team
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Trenching and Excavation Safety

Trenching and Excavation Safety
This one-hour course is designed to better inform the employee of the possible health and safety concerns unique to trenching and excavation. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: list factors to consider before trenching and excavation begins, identify the purpose
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Implementing a Mentoring Program for the Organization

Implementing a Mentoring Program for the Organization
Would a mentoring program give your employees the extra edge they need to succeed? In this course, you'll learn about the purposes, advantages, and procedures involved in developing a mentoring program. You'll examine the program coordinator's role and the guidelines that should be in place before the program begins. You'll learn about
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Preparing for Inbound Sales Calls

...ng for the phone to ring? A successful inside sales agent begins planning long before the customer calls. Successful inside selling is all about being prepared, and that means thinking ahead on customer inquiries and responses you will give. This course identifies the common perceptions that customers have of salespeople. In the course, you will learn the three premises of the inside sales
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Business Performance and Financial Measures in Six Sigma

...Q Six Sigma Black Belt (SSBB)
Six Sigma improvement begins with assessing the current performance of an organization's processes and products, and comparing it with the desired performance. An important part of this assessment is choosing a set of measures that will provide a comprehensive picture of how the company is achieving its goals of customer satisfaction, organizational learning
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Multivariate Analysis and Attribute Data Analysis in Six Sigma

... Analyze phase of the DMAIC methodology, a Six Sigma team begins to analyze the root causes of the problems that it identified in the earlier stages. This analysis may require churning out huge volumes of data of different types. Sometimes this data is of a multivariate nature, meaning that many dependent and independent variables need to be considered simultaneously. As such, Six Sigma teams
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PSTN and VoIP Fundamentals

...PSTN and VoIP Fundamentals
The history of telephony begins with the public switched telephone network (PSTN), which is the worldwide circuit-switched telephone network made up of public and private networks. Voice over IP (VoIP) is the latest telephone technology which is able to provide advanced services to both consumers and businesses, at a reduced cost. This course covers the history
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VMware Workstation 7 Getting Started with Virtual Machines

...guration of virtual machines using VMware Workstation. It begins with a basic overview of virtualization and virtual machines, the relationship between the host and guest systems, and the general requirements for running VMware Workstation. The course then gives an overview of the range of guest OSes supported and outlines the installation options available, including the installation of the
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Management Improvements in Windows Server 2008 R2

...ent, virtualization, and server availability. This course begins with a focus on new management capabilities provided by Server Manager including the new Server Manager cmdlets and the ability to administer remote servers. PowerShell was introduced in Windows Server 2008 but has been more closely integrated and improved in R2, making this simplified command-line utility a timesaver for key
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Trial Balance Adjusting Entries

...ance & Adjusting Entries
A typical accounting cycle begins with the analysis of business transactions and ends with a post-closing trial balance. Trial balances are prepared at several times in an accounting cycle. A trial balance lists all of the ledger accounts and checks if debit and credit totals for all accounts match. Trial balances provide an opportunity to correct any calculation,
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CompTIA Server 2009 System Hardware

...de fault tolerant, highly available services. This course begins the look at server hardware architecture, starting with server system boards, chassis, memory, and the brain of the server the CPU. The course also describes the various types of expansion cards and the supporting architectures and explains when and why you would upgrade and configure your system's firmware. The course maps to
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From Online Training Directory
Learn How to Write the Kind of Cover Letter That Gets Results



...ise preclude achieving a successful outcome.
This course begins with the creation of a baseline of written information (outline or document) that will be referred to at the end of the class for comparison. When this,the first assignment is completed it is put away, only to be referred to at the end of the course.
You will then be given a series of 5 steps and corresponding assignments to work
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Learn How to Write the Kind of Cover Letter That Gets Results
Manifesting 103: How to Get What You Want w/o Goofing it Up First !



... to the student the Mechanics of Desire and from where it begins. Also addressed is the question, if we desire it, how can we manifest it ? The ego plays an important role in this evolving stage of manifesting.
It is here that the defining line between the known and the unknown is addressed, and how what we sometimes view as blocks is really the ego, saying Stop! As we all continue to evolve
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Authorware for Educators


... several Authorware projects. Each lesson in the textbook begins with an overview of its contents and a series of short Authorware projects for you to complete. The textbook includes time limited Authorware software. An instructor is available by e-mail to answer questions about the projects. Taking this course is a very inexpensive way of learning how to develop multimedia programs using a
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Excel 2000



...begins by introducing students to the basic features of Microsoft Excel 2000, including entering text and formulas, moving data, formatting worksheet appearance, and manipulating charts. As students become more advanced, they will be able to work with records and ranges, sort records, outline and filter lists, and import and export data.
This course familiarizes students with the basic
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PowerPoint 2002



...begins by introducing students to the basic features of PowerPoint 2002. They will learn how to design PowerPoint presentations on their computers how to use clip art images and drawing tools to enhance their presentations. Finally, students will learn advanced presentation skills including how to create a custom show, an agenda, and summary slides.
This course introduces students to the basic
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Word 2000 MOUS



...o enhance the look and functunality of them.
This course begins by teaching students the introductory and intermediate features of Microsoft Word 2000. They will learn the basic steps to create and edit their text-based documents, and they will also discover how to enhance the look and functionality of them. Some skills the user will learn include changing font attributes, modifying bodies of
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Word 2002 MOUS



...begins by teaching students the introductory and intermediate features of Microsoft Word 2002 so not only will they learn the basic steps to create and edit their text-based documents, they will also discover how to enhance the look and functionality of them.
This course begins by teaching students the introductory and intermediate features of Microsoft Word 2002 so not only will they learn
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Pharmacy Technician National Certification Exam Preparation Course


...hing calculations is definitely our specialty! The Course begins at the VERY beginning and gives you complete explanations and easy-to-follow sample problems for each math skill you need to learn. Then, we complete your training with lots and lots of homework problems. Miscellaneous Pharmacy Topics ? There are so many areas of Pharmacy to study that we have put together a ?Miscellaneous Topics?
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Certificate in Technical Writing


... sent to your instructor and also to you. Course of study begins shortly thereafter. How much time should I devote to study, assignments and projects? Individual learning behaviors and workloads can vary. We think about 5 hours minimum per week should be devoted to the Certificate course of study. I am interested in taking the Certificate in Technical Writing. Must I sign up for all three
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Certificate in Technical Writing for Current Technical Writers


... sent to your instructor and also to you. Course of study begins shortly thereafter. How much time should I devote to study, assignments and projects? Individual learning behaviors and workloads can vary. We think about 5 hours minimum per week should be devoted to the Certificate course of study. I am interested in taking the Certificate in Technical Writing. Must I sign up for all three
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Job-Seekers Workshop: 10 steps to a new beginning
...nt Strategies Workshop The Employment Strategies Workshop begins with determining career requirements with a helpful worksheet, then explains how to find potential employers using the Net, networking and the direct approach; shows how to develop, personalize and target a resume (includes samples), write an effective cover letter (includes samples); talks about the best ways to contact
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Negotiate Profitable Real Estate Deals--Instructor-Led
...ump U Course- More times than not, success in real estate begins -- or ends -- at the negotiating table. The secret to successful negotiation is careful preparation and communication. This course will teach you proven tactics and methods for all types of real estate negotiations and prepare you to leave the table with success assured. Students may complete this course within a reasonable period
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Negotiate Profitable Real Estate Deals--Self-Directed
...ump U Course- More times than not, success in real estate begins -- or ends -- at the negotiating table. The secret to successful negotiation is careful preparation and communication. This course will teach you proven tactics and methods for all types of real estate negotiations and prepare you to leave the table with success assured.Students may complete this course within a reasonable period
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From 123-CBT Computer Based Training
Strategies for Building an Online Brand
... maximizing the interactive nature of the Web. The course begins by identifying key branding objectives and provides useful strategies to take offline brands into an online environment. Additionally, the course explores tactics for building and maintaining long-term online customer relationships. The use of affiliates, e-mail, and virtual communities are also examined to help marketers make
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Strategies for Building an Online Brand
Credibility and Disclosure in an Annual Report
This course will familiarize business managers, financial professionals, and other business professionals with methods to determine the credibility of an annual report, as well as the degree of disclosure that is required. The course begins by examining how the CPA can address credibility issues, primarily through the auditing process. It also examines the important contribution of the notes
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Analyzing an Annual Report
This course will familiarize business managers, financial professionals, and other business professionals with methods to extend their analysis of financial statements beyond the three basic reports: the Balance Sheet, Income Statement, and Cash Flow Statement. The course begins by analyzing two accounting features often identified in the notes to the financial statements: the cost of goods sold
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Building a Firm Foundation
...begins with laying a firm foundation for success. Before you bring a candidate in for the interview, much work must be done behind the scenes. This course will help you set the stage for success. You'll understand why hiring is the key to your organization's success, and you'll learn about the legalities of hiring. You'll explore various hiring options and the advantages and disadvantages of
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The Insurance Industry Overview Version 2
...iting profitability and the cushion of investment returns begins to shrink, insurance companies are looking to sharpen their marketing efforts, cut overheads, and reduce claims leakage. They are also finding ways to optimize the use of technology to cope with the changing regulatory and competitive landscape, and capitalize on opportunities thrown open by emerging markets.
This course
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Performance Reviews
...ance appraisal process.
The first part of this process begins with modeling an effective performance discussion. Then, when a manager actually knows what he is aiming for, he can use this knowledge to plan and conduct a really worthwhile, efficient performance meeting.
Appraisal meetings aren't always easy encounters, even when they are planned. Sometimes, a manager will have to tell an
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Promoting Your Brand to Consumers
...r company's brand? How do you determine this? This course begins with the primary tools of the trade: advertising, personal selling, public relations, and promotions. Your next step is utilizing specialized marketing tools like co-branding, ingredient branding, sponsorship, and licensing. And finally, you learn how to devise a communication program that best fits your brand and creates
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PageMaker 6 5 Advanced
...y's PageMaker 6.5 Advanced tutorial, author Diane Presler begins by making you comfortable with the PageMaker environment and the basics. She then systematically guides you through more complicated areas by teaching you advanced typography, advanced color management, and useful tips and tricks. Course Duration: 19 Hours Basics Orientation/Page Set Up Basic Tools Type Attributes Paragraph
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A Manager s Introduction to Business Law
... managers to the fundamental concepts of business law. It begins by exposing some prevalent legal misconceptions shared by management and establishes the true role that law plays in society and business. The relationship between business ethics and law is explained and how managers serve as vital role models for demonstrating ethical business practices. This course also presents the basis and
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Lawsuits and Negotiations
...management can use to perform a cost-benefit analysis. It begins by presenting proactive management strategies for discouraging damaging lawsuits and avoiding costly litigation. It examines forms of alternative dispute resolution, including negotiation, mediation, and arbitration, and the respective strengths of mediation and arbitration so that management can effectively work with legal
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C Programming - Part 3

...series is not environment or vendor-specific. This course begins to introduce some more advanced topics. Students will learn about some of the more advanced uses for pointers, explore the collection of special bitwise operators, learn about Input/Output (I/O) with ANSI C, and learn how to properly debug their programs and perform error handling. L earn To: Identify the advanced uses
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Office XP New Features Part 1 Overview Word Excel PowerPoint

...view The is the first course in a two part series which begins with a general overview of new productivity and information handling tools. It then concentrates on new features within Microsoft Word, Excel and PowerPoint. Learn To Identify the features of speech recognition in Office XP. Identify the features of handwriting recognition in Office XP. Identify
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XML Building XML-Based Web Applications Part 1

...to XML grammars and namespaces. Additionally, this course begins an introductory treatment of XML technologies. Style sheets are covered, with an emphasis on the evolutionary relationships and distinctions between CSS, XSL and XSLT. Core aspects of data binding are introduced. The final technology to be introduced is the Document Object Model (DOM). Learn To Identify benefits of
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XML Building XML-Based Web Applications Part 1

...to XML grammars and namespaces. Additionally, this course begins an introductory treatment of XML technologies. Style sheets are covered, with an emphasis on the evolutionary relationships and distinctions between CSS, XSL and XSLT. Core aspects of data binding are introduced. The final technology to be introduced is the Document Object Model (DOM). Learn To Identify benefits of
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WebSphere MQ Essentials System Administration II

...begins by expanding on the distributed queuing techniques covered in IBM WebSphere MQ Essentials System Administration I and in doing so covers clusters, SupportPacs, and Publish/Subscribe. Then, the learner is stepped through security features including distributed queuing security. Learn To To identify features of a WebSphere MQ cluster.
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WebSphere MQ Essentials System Administration I

...begins with WebSphere MQ installation and Queue Manager configuration. WebSphere MQ queues and commands are also introduced. The MQI is discussed in brief. Learners are stepped through triggering. Integrity, message persistence, and recovery are also covered. Distributed queue management is one of the major benefits of WebSphere MQ and this course covers the key concepts. Learn To
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WebSphere MQ Essentials System Administration I

...begins with WebSphere MQ installation and Queue Manager configuration. WebSphere MQ queues and commands are also introduced. The MQI is discussed in brief. Learners are stepped through triggering. Integrity, message persistence, and recovery are also covered. Distributed queue management is one of the major benefits of WebSphere MQ and this course covers the key concepts. Learn To
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WebSphere MQ Essentials System Administration II

...begins by expanding on the distributed queuing techniques covered in IBM WebSphere MQ Essentials System Administration I and in doing so covers clusters, SupportPacs, and Publish/Subscribe. Then, the learner is stepped through security features including distributed queuing security. Learn To To identify features of a WebSphere MQ cluster.
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WebSphere MQ Programming I

...begins with coverage of the MQ environment and then focuses on the major calls of the MQI. Learn To To identify features of WebSphere MQ messaging. To distinguish between queue and database resource managers. To differentiate between environments supported by WebSphere MQ. To
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WebSphere MQ Programming I

...begins with coverage of the MQ environment and then focuses on the major calls of the MQI. Learn To To identify features of WebSphere MQ messaging. To distinguish between queue and database resource managers. To differentiate between environments supported by WebSphere MQ. To
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Office XP - Planning Collaborative Solutions Curriculum

...cilitate sharing of line-of-business data. The curriculum begins with an introduction to SharePoint Team Services and Team Services site architecture. It covers administrative issues and user roles, and then moves into detailed coverage of Document Libraries and Discussion Boards. The other chief components of a SharePoint Team Services site are covered: Announcements, Events, Lists, Surveys,
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Office XP Collaborative Solutions Part 1

...t facilitate sharing of line-of-business data. The course begins with an introduction to SharePoint Team Services and Team Services site architecture. It covers administrative issues and user roles, and then moves into detailed coverage of Document Libraries and Discussion Boards. The other chief components of a SharePoint Team Services site are covered: Announcements, Events, Lists, Surveys,
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Macromedia FreeHand MX Part 5

...ses in the Macromedia FreeHand MX curriculum. This course begins with an introduction to symbols. Participants learn to create symbols and how to export and import them. In the second lesson, the Styles panel is covered, as well as how to add and apply styles. Finally, participants learn how to import artwork. Learn To To identify features and functions of the
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Works 2003 Introduction

...ves an overview of some of the features of Works 2003. It begins by introducing the new interface and then demonstrates how Works 2003 excels as a central location for many types of projects and tasks. Learn To Identify features of the Home page. Identify features of the Tasks page. Identify features of
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Security Part 1 Security Concepts

...e introduces the learner to general security concepts. It begins with an introduction to access control technologies including MAC, DAC, and RBAC. Authentication methods including CHAP, Kerberos, Certificates, Tokens, and Passwords are taught. The learner is stepped through methods to counteract various security attacks including Replay, TCP/IP hijacking, social engineering, password guessing,
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CCNT Basic Telecommunications v6 0 Part 2

...ansmission networks, switching, and signaling. The course begins with an overview of transmission networks, looking at current structures, cellular, Internet, and the various transmission media. It then covers signaling, looking at the various signaling types and processes. The final area of concentration is switching, covering, for example, analog and digital, time- and space- division, and
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Understanding Wireless Sol Part 1 Wireless Fund WPANs

...course in the Understanding Wireless Solutions curriculum begins by introducing the learner to the fundamental concepts of radio: history or radio, basics of electromagnetism and signals, the organization of channels and radio frequencies, and radio standards and regulatory bodies. The course then focuses on the first of the three radio network types (WPAN, WWLANs, and WWANs) - WPANs - covering
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Wireless LAN Security Part 1 Specifications Standards

...begins by giving an overview on of the basic concepts of security. It then covers authentication and encryption. It also covers the importance of security and how to secure the enterprise network. Finally, it covers wireless LAN Standards and security specification standards. Learn To To match wireless network security definitions with their features.
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Wireless LAN Security Part 2 Deplyoment Auditing

...begins by covering security and network design in particular vulnerabilities and threats. It also covers risk assessment and mitigation. Finally it covers auditing and testing network security. Learn To To match the phases in the Wireless Local Area Network (WLAN) design with their features. To identify considerations for the planning
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Succession Planning Setting Up a Succession Planning Program

...putting your Succession Plan on paper and into action. It begins with guidelines on writing a mission statement, policy and procedures, identifying target groups and other issues such as legal considerations. It then provides comprehensive guidelines on all aspects of rolling out your plan, how to communicate and provide training in it. The second part of the course focuses on identifying key
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Six Sigma Deploying Six Sigma

...arn the fundamentals of beginning a Six Sigma project. It begins by giving assistance in prioritizing projects and selecting key people before then helping the learner to define, measure, analyze, improve and control the selected process. It also looks at process capability studies and how they should be directed. Learn To Identify guidelines for Six Sigma
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Facilitation The Facilitation Process

... Establish ground rules before a meeting begins. Apply steps to prepare a meeting room. Simulation Overview: In this simulation, you will meet with John Cunningham, one of Icon's Human Resources Assistants. John has served as a facilitator for several departments at Icon. Today, John will give you a series of
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Essentials of Business Law Contract Law

Essentials of Business Law: Contract Law offers the student an overview of contract law essentials. This program identifies the elements of contract formation, classifications of contracts, and contract strategies applying to validity and successful contract negotiations. The program also covers rules of consideration, validity, illegality, the statute of frauds, third-party rights, and breach of
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XML Building XML-Based Web Applications Part 5

...L within business and commercial environments. The course begins with a coverage of validation within XML and the advantages of schemas over DTDs. The elements of an XDR schema are covered along with the writing and extending of an XDR schema. Schema coverage is completed with a section on validation within a client/server environment. The course closes with an examination of XML-based markup
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XML Building XML-Based Web Applications Part 5

...L within business and commercial environments. The course begins with a coverage of validation within XML and the advantages of schemas over DTDs. The elements of an XDR schema are covered along with the writing and extending of an XDR schema. Schema coverage is completed with a section on validation within a client/server environment. The course closes with an examination of XML-based markup
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Network Part 1 Media Topologies

...e in a three part series on the Network+ curriculum which begins with an introduction to networking. It covers network topologies and transmission media and standards. It also covers Connectivity devices, for both network and remote access. Learn To: o Sequence the stages in the evolution of computer networking. o Match the computer network components with their functions. o Identify
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Network Part 2 Protocols Standards

...se in a three part series on the Network+ curriculum that begins with the OSI model. It also covers nerwork and application protocols and associated standards. It also introduces network services in particular, network addrssing and esolution, WAN technologies, remote access and finally covers TCP/IP troubleshooting utilities. Learn To: o Identify features of the Open Systems
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Security Part 4 Cryptography Operational Security

... covers cryptography and operational security. The course begins with an introduction to algorithms, and hashing. Then, participants are introduced to PKI, certificates, standards, and key management. Participants will also learn about physical security considerations, and how to deal with disaster recovery and business continuity. Guidelines for establishing security, HR, and incident response
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E-Business Technology Fund Part 2 e-Business Apps Technologies

...begins with an introduction to e-commerce as a type of e-business. The learner is guided through e-business solutions and enterprise application integration. This course also covers e-business technologies, XML, and object technology. Learn To To identify key components of e-business strategies. To identify electronic commerce
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E-Business Technology Fund Part 3 Java Security Web Services Framework

...begins by guiding the learner through Java 2, Java technologies and tools, and J2EE. Then, pervasive computing is covered. The learner is introduced to security threats and the measures used to counteract them. Web services are discussed and a case study is presented. An overview of IBM WebSphere and Framework products is included. Learn To To identify features
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Moving from Technical Professional to Mgr Series Managing Personnel

...or team building, team leadership and team management. It begins with some guidelines and tactics for effective leadership before teaching how to get the best results from your team through development, training and conflict management. Finally, it looks at how to improve communication skills as well as how to avoid stress and job burnout. Learn To: Identify three leadership behavior
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Government Contracting Overview of Government Contracts
This course begins by defining the rules for doing business with the USG. It then defines the suppliers, how and where to search for opportunities with the USG. The course also provides a review of a sample RFP.
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Retention
Once you get those hard-to-find quality employees, the hard work of keeping them begins. During times of low unemployment, you very much want to avoid the costs of high turnover. Developing strategies to keep those valuable employees is a must and should be a part of your recruiting strategy. In this course, you will explore reasons employees leave and the many ways you can prevent most attrition
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From HAZMAT Plans & Programs, Inc
Green Building - Building Energy Use

...s. In high performance buildings, energy efficient design begins with a methodical reduction of the buildinga s heating and cooling loads - those imposed by climate and those generated by people and equipment. With all loads minimized, mechanical systems are then selected based on highest output for lowest fuel consumption.
The new efficiency means optimizing the performance of each of
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Green Building - Building Energy Use
From Gucons
SAP ABAP Training in Hyderabad

...
* Retrieving Data from SAP Tables
Here the student begins to understand how to retrieve data from database tables and some performance considerations.
There will also be some consideration given to what a logical database is.
* Version Management
In this section the student is exposed to change control and navigation of the tools to facilitate that activity.
Areas of focus
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From 6P International, LLC
Spanish - Scaffolding
CATEGORY:
Construction
COURSE DESCRIPTION:
This course attempts to provide a general overview of the safety measures that are required when working on a scaffold. The course begins with an introduction into the various types of scaffolds, and goes onto to outline the OSHA safety requirements and safety measure that can be taken to ensure that employees working on scaffolds are at little
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Scaffolding
CATEGORY:
Construction
COURSE DESCRIPTION:
This course provides a general overview of the safety measures that are required when working on a scaffold. The course begins with an introduction into the various types of scaffolds, and goes onto to outline the OSHA safety requirements and safety measure that can be taken to ensure that employees working on scaffolds are at little risk of
more...
California-OSHA Scaffolding
This course attempts to provide a general overview of the safety measures that are required when working on a scaffold. The course begins with an introduction into the various types of scaffolds, and goes onto to outline the OSHA safety requirements and safety measure that can be taken to ensure that employees working on scaffolds are at little risk of injury or death.
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From B. F Environmental Consultant Inc
Wetland Delineation Training Course - Wetland Delineation Course 2



...ics' which is a prerequisite for this course. This course begins with material covered in Part IV of the manual.
Part IV contains sections on preliminary data gathering, method selection, routine determination procedures, comprehensive determination procedures, methods for determinations in atypical situations, and guidance for wetland determinations in natural situations where the
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From Software Training Academy, Inc
Java Servlets

...lications or J2EE components and systems.
The course begins with an overview of server-side Java programming and Web protocols. Then students learn the Java Servlets architecture, the request/response cycle, and servlet life cycle, and how to build interactive Web applications that parse and/or generate HTML forms. Several prominent patterns for servlet application architecture are
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Java Server Pages JSP

...in class) or using an authoring tool.
The first module begins with an introduction of Web applications in general, shows how Java servlets and JSPs establish a framework for writing Web applications, and then covers JSP 2.0 features in detail, from scripting elements to use of dedicated JavaBeans to JSP expressions, and quick introductions of JSTL and custom tag development.
By the end
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Introduction to Java Server Pages JSP

...plications under the Java Enterprise platform. The module begins with an introduction of Web applications in general, shows how Java servlets and JSPs establish a framework for writing Web applications, and then covers JSP 2.0 features in detail, from scripting elements to use of dedicated JavaBeans to JSP expressions, and quick introductions of JSTL and custom tag development.
By the end
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Design Patterns in Java Software

...abulary of design patterns and best practices. The course begins with a discussion of how to recognize and apply design patterns that is, how to incorporate pattern awareness into one s own analysis, design, and implementation practices. The main body of the course focuses on the Gang of Four design patterns, with a chapter each on creational, behavioral, and structural patterns. Classroom time
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Enterprise JavaBeans

...abs.
Students then proceed to the second module, which begins with some 2.x-specific features, such as message-driven beans and the features of 2.x container-managed persistence. Two EJB applications are connected via JMS messaging, one sending messages with raw JMS code, and one using a message-driven bean to receive and handle those messages by updating an accounting database. Design
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ASP NET Ajax Using Visual Basic




...onment quickly. This course shows the way.
The course begins with a discussion of rich Internet applications, which include substantial client-side code, typically JavaScript. Microsoft? s AJAX tools are surveyed, and a simple AJAX application is illustrated. The JavaScript programming language is covered in enough detail to give the student a good working knowledge of writing client
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From Serebra Learning Corporation
Implementing an Organization-wide Mentoring Program
Would a mentoring program give your employees the extra edge they need to succeed? In this course, you'll learn about the purposes, advantages, and procedures involved in developing a mentoring program. You'll examine the program coordinator's role and the guidelines that should be in place before the program begins. You'll learn about selecting and matching mentors and proteges and motivating
more...
The Insurance Industry Overview Version 2
...iting profitability and the cushion of investment returns begins to shrink, insurance companies are looking to sharpen their marketing efforts, cut overheads, and reduce claims leakage. They are also finding ways to optimize the use of technology to cope with the changing regulatory and competitive landscape, and capitalize on opportunities thrown open by emerging markets.This course provides
more...
Preparing for Inbound Sales Calls
...ng for the phone to ring? A successful inside sales agent begins planning long before the customer calls. Successful inside selling is all about being prepared, and that means thinking ahead on customer inquiries and responses you will give. This course identifies the common perceptions that customers have of salespeople. In the course, you will learn the three premises of the inside sales
more...
Government Contracting Overview of Government Contracts
This course begins by defining the rules for doing business with the USG. It then defines the suppliers, how and where to search for opportunities with the USG. The course also provides a review of a sample RFP. Small Business Owners/Small Business Buyers/Small Disadvantaged Business Owners/Small Disadvantaged Business Buyers/New Buyers at Prime Contractors to the USG.
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The Foundations of Creativity and Innovation
..., and what is needed to stimulate it further. This course begins with definitions and an exploration of the science of creativity, including biological and psychological perspectives. You will then examine specific models that are used to explain creativity and innovation. Of course, creativity is not a "dry" subject. The human mind must be stimulated, excited, and nurtured to produce creative
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Reviewing Performance
...ormance appraisal process. The first part of this process begins with modeling an effective performance discussion. Then, when a manager actually knows what he is aiming for, he can use this knowledge to plan and conduct a really worthwhile, efficient performance meeting. Appraisal meetings aren't always easy encounters, even when they are planned. Sometimes, a manager will have to tell an
more...
Energizing and Empowering Employees
...ts to your department, team, and organization. The course begins by showing you ways to cultivate employee energy as well as the reasons why it's important. It shows you not only the need to energize and empower employees, but also how to do so. Then you'll explore the role of communication in amplifying that energizing process. You will also learn how to create a work environment that inspires
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Define the Six Sigma Opportunity
... a backward manner. One example of this is a company that begins to make organization-wide improvements before identifying which improvements would provide optimal benefits. This course, Define the Six Sigma Opportunity, is a guide for choosing those processes that will reap the greatest corporate benefit from Six Sigma projects. Besides being given guidelines for establishing an improvement
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A Manager s Introduction to Business Law
... managers to the fundamental concepts of business law. It begins by exposing some prevalent legal misconceptions shared by management and establishes the true role that law plays in society and business. The relationship between business ethics and law is explained and how managers serve as vital role models for demonstrating ethical business practices. This course also presents the basis and
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Introduction to C Programming
... C program and the syntax of basic C commands. The course begins with an overview of C and its history, comparing it with other programming languages. The structures and elements that every program must contain are introduced, then keywords and identifiers are covered along with the printf( ) function. The use of white space, indents, and comments to document C programs are also covered. The
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Introduction to UNIX
...programs available on a UNIX operating system. The course begins with an introduction to the features and capabilities of a UNIX operating system. It introduces the student to the system's main components and to the way they work together. It also discusses the UNIX operating system's ability to support more than one user and to do more than one thing at a time. The following tasks are
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UNIX Files and Directories
This course describes the UNIX system of directories and files. It explains the structure of the UNIX hierarchical file system and how to access files and directories. It also presents the commands for copying, moving, removing, renaming, and backing up files in the directories, as well as the process for renaming, removing and backing up directories. Permission rights which are required for
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Win2000 Professional Implementing and Monitoring Security
...mplementing security policies in Windows 2000. The course begins with an explanation of security policies, such as group policies and local policies, and then discusses how to assign account policies, and how to implement security with the auditing feature of Windows 2000 Professional. You will also learn how the security components of Windows 2000 Professional work, and how to use the Security
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OS 390 MVS ESA Fundamentals of VSAM Part I
...ons that use the Virtual Access Storage Method (VSAM). It begins with an overview of VSAM, describes what VSAM does for application programs that request its services, the four types of VSAM datasets, followed by a detailed explanation of the VSAM entry-sequenced dataset. The course then examines the physical organization of a VSAM ESDS, including a close look at a control interval. The
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OS 390 WebSphere Application Server
...lets, access and security, and usage tracking. The course begins with an introduction to the WebSphere Application Server, designing the server, and maintaining the server. Access and tracking, setting up access levels and security filters, and server options are also covered. This course is written to OS/390 2.x. This course is designed as an introductory course for IT managers and Web
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OS 390 and Java
...application of Java in the OS/390 environment. The course begins with a review of the history and architecture of Java and the OS/390 platform. The course also covers OS/390 client-server application architectures and how the Java can be used within an implementation strategy. Thin and thick Java applications are also discussed in this course. In addition, the course covers the considerations
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OS 390 COBOL
...g the use and future directions of COBOL under OS/390. It begins by covering the fundamentals of accessing three important databases and transaction systems from the point of view of the COBOL programmer. These are the CICS online transaction processing system, the DB2 relational database, and the IMS/DB hierarchical database management system. The course covers the essential topics related to
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OS 390 MQ Series
...cific emphasis towards its use on the OS/390 platform. It begins by describing challenge fundamental to applications running across networks consisting of diverse platforms, then proposes MQSeries as the key middleware solution. The benefits of messaging and queuing are explored. Additional problematic applications scenarios are discussed, and MQSeries is shown to be an effective solution to
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Basic COBOL
...e provides a thorough foundation in COBOL programming. It begins by describing COBOL, the format and source statements, the name and purpose of each division in the program, defining variables in WORKING-STORAGE, creating paragraphs and executable statements in the PROCEDURE DIVISION. PERFORM, GO and IF statements are covered. A first COBOL program is developed from start to finish.The course
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Intermediate COBOL
...of COBOL programming in both volume and depth. The course begins by thoroughly describing the seven major sections within the DATA DIVISION and the purpose of each. The student learns many of the more subtle ways to define and store data. All the major clauses available in a data description item are discussed including numeric usages such as COMPUTATIONAL, BINARY, and PACKED-DECIMAL storage.
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Web Strategies for Business
This WestNet e-Learning module begins with a review of the brief, but rapid, evolution of Web sites from static brochures to highly interactive online applications. We also trace the parallel development of e-commerce, and outline the major models of business on the Web.
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CCNT Basic Telecommunications v6 0 Part 2
...ansmission networks, switching, and signaling. The course begins with an overview of transmission networks, looking at current structures, cellular, Internet, and the various transmission media. It then covers signaling, looking at the various signaling types and processes. The final area of concentration is switching, covering, for example, analog and digital, time- and space- division, and
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Macromedia FreeHand MX Part 5
This course build on the knowledge acquired in the previous courses in the Macromedia FreeHand MX curriculum. This course begins with an introduction to symbols. Participants learn to create symbols and how to export and import them. In the second lesson, the Styles panel is covered, as well as how to add and apply styles. Finally, participants learn how to import artwork. Home-users, end-users.
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C Programming - Part 3
This course is the third in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course begins to introduce some more advanced topics. Students will learn about some of the
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Customer Service : Handling Customer Complaints


...begins as a positive experience. But nearly every one can be turned around. The customer whose complaint has been handled well is likely to be your customer for life. This course shows you how to deal with difficult customer situations. It will help you build the confidence to cope with demanding customers. It will help you to take a professional approach to soothing ruffled feathers and
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Customer Service : Handling Angry Customers


...begins as a positive experience. But nearly every one can be turned around. The customer who's complaint has been handled well is likely to be your customer for life. This course shows you how to deal with difficult customer situations. It will help you build the confidence to cope with angry customers and diffuse the tension. It will help you to take a professional approach to soothing ruffled
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Linux Administration Part 1: Installation and Administration
The third course in the Linux Essentials series introduces the learner to basic system administration. It begins by covering Linux system installation, the startup and shutdown processes, and system configuration. The course then teaches learners to install applications and manage users. It also examines system backup from an administrator's perspective. Finally, the course examines system
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Linux Administration Part 3: Networking and Security
The fifth and final course in the Linux Essentials series covers how to create network connections and provide network services. It begins by examining basic protocols and how to create LAN and WAN connections. The course then introduces routing before dealing with a number of network services. These services include NFS, DNS, NIS, DHCP, and basic security.
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Linux Red Hat Advanced System Administration Part 5: Security and Operational Administration
The fifth and final course in the Linux Red Hat Advanced System Administration series covers security issues and some operational administration topics. The course begins by examining NIS and basic security. It also covers system logging, internetworking and services security which are designed to help administrators ensure that their systems are secure.
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Netscape Directory Server: LDAP Enable Applications


This course is part of a series on Netscape Servers. This course begins with an overview of Directory Server and Lightweight Directory Access Protocol (LDAP). Next, the functions, filters, attributes, and customization of the HTML Gateway is covered. Finally, students will learn about LDAP client development in Java.
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Microsoft Works 2003 - Introduction
The Works 2003 - Introduction course gives an overview of some of the features of Works 2003. It begins by introducing the new interface and then demonstrates how Works 2003 excels as a central location for many types of projects and tasks.
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Industrial Safety - Applied Ergonomics
This course begins with a description of musculoskeletal disorders (MSDs) and the possible causes. It continues with an explanation of how MSDs can affect office workers and ends with a discussion on ergonomic design for the workstation tools equipment and support devices.
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Industrial Safety - Respirator Use
This course begins with a general description of the types of respirators available and how to select and test them. It continues with a more detailed examination of the air-purifying and the atmosphere-supplying respirators.
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Introduction to Networking
...begins with an overview of computing that includes topics such as PC components measurement terms and the decimal binary and hexadecimal number conversion processes. Lesson 2 covers network fundamentals discussing important terminology used throughout the text and in the field. The highlight of this lesson is the Open Systems Interconnect (OSI) model. Lesson 3 discusses network devices by
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Switch Technology
...odule 1 starts with a discussion of switch technology. It begins by comparing and contrasting bridges and switches and then discusses todaya s switching technology in more detail. Lesson 2 reviews the use of redundant network links and their potential for negative impact on a network. Lesson 3 defines how active loops are avoided with a mature but reliable Spanning Tree Protocol. In addition
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Managing IP Traffic With Access Lists
...eir assigned number range and how to apply them. Lesson 2 begins with a discussion of some important guidelines to keep in mind when creating access lists. It also outlines the commands used to create both standard and extended IP access lists. The lesson ends with a configuration of a specialized access list that works on Telnet traffic. Lesson 3 offers insight into network address translation
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Point to Point Serial Connections
This module is an overview of several WAN technologies and how they are utilized in small- to medium-size networks. Lesson 1 discusses common telecommunications and WAN terminology. Lesson 2 begins by reviewing serial connections and the High-Level Data Link Control Protocol (HDLC). This lesson then discusses Point-to-Point Protocol (PPP) an alternative that is replacing many HDLC serial
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ISDN Communications
...focuses on Integrated Services Digital Network (ISDN) and begins by defining this technologya s components and reference points in Lesson 1. Then the process of configuring and verifying ISDN Basic Rate Interface (BRI) and Primary Rate Interface (PRI) connections is explained. Lesson 2 shows another use for ISDN called a dial-on-demand routing (DDR).a This method provides low cost connect
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E-Commerce
This module begins by introducing the business principles that every e-commerce Web site must consider. We then move on to explore the extensive invisible "back-end" systems that make online business possible. Finally we introduce some of the most important legal concepts and developments that affect the Web professional.
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The Network Infrastructure
This WestNet e-Learning module begins by explaining the basic concepts of how computers work and introduces the main components and features of computer systems. We will also discuss the physical elements of the network itself.
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Building XML-Based Web Applications - Part 5: XDR Schemas and Commercial Applications
...L within business and commercial environments. The course begins with a coverage of validation within XML and the advantages of schemas over DTDs. The elements of an XDR schema are covered along with the writing and extending of an XDR schema. Schema coverage is completed with a section on validation within a client/server environment. The course closes with an examination of XML-based markup
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Moving from Technical Professional to Manager: Managing Personnel
This course teaches key skills for team building team leadership and team management. It begins with some guidelines and tactics for effective leadership before teaching how to get the best results from your team through development training and conflict management. Finally it looks at how to improve communication skills as well as how to avoid stress and job burnout.
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IBM Understanding Wireless Solutions Part 1: Wireless Fundamentals and WPANs
...course in the Understanding Wireless Solutions curriculum begins by introducing the learner to the fundamental concepts of radio: history or radio basics of electromagnetism and signals the organization of channels and radio frequencies and radio standards and regulatory bodies. The course then focuses on the first of the three radio network types (WPAN WWLANs and WWANs) - WPANs - covering each
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IBM e-business Technology Fundamentals Part 2: e-business Applications and Techn
This course begins with an introduction to e-commerce as a type of e-business. The learner is guided through e-business solutions and enterprise application integration. This course also covers e-business technologies XML and object technology.
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IBM e-business Technology Fundamentals Part 3: Java, Security, Web Services, an
This course begins by guiding the learner through Java 2 Java technologies and tools and J2EE. Then pervasive computing is covered. The learner is introduced to security threats and the measures used to counteract them. Web services are discussed and a case study is presented. An overview of IBM WebSphere and Framework products is included.
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CompTIA Security+ Part 1: Security Concepts
This course introduces the learner to general security concepts. It begins with an introduction to access control technologies including MAC DAC and RBAC. Authentication methods including CHAP Kerberos Certificates Tokens and Passwords are taught. The learner is stepped through methods to counteract various security attacks including Replay TCP/IP hijacking social engineering password guessing
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CompTIA Security+ Part 4: Cryptography and Operational Security
... covers cryptography and operational security. The course begins with an introduction to algorithms and hashing. Then participants are introduced to PKI certificates standards and key management. Participants will also learn about physical security considerations and how to deal with disaster recovery and business continuity. Guidelines for establishing security HR and incident response
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IBM WebSphere MQ Essentials System Administration I
This course begins with WebSphere MQ installation and Queue Manager configuration. WebSphere MQ queues and commands are also introduced. The MQI is discussed in brief. Learners are stepped through triggering. Integrity message persistence and recovery are also covered. Distributed queue management is one of the major benefits of WebSphere MQ and this course covers the key concepts.
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IBM WebSphere MQ Essentials System Administration II
This course begins by expanding on the distributed queuing techniques covered in IBM WebSphere MQ Essentials System Administration I and in doing so covers clusters SupportPacs and Publish/Subscribe. Then the learner is stepped through security features including distributed queuing security.
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IBM WebSphere MQ Programming I
This course begins with coverage of the MQ environment and then focuses on the major calls of the MQI.
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Linking with XML


Linking with XML begins with the general concept of linking to an advanced approach in multidirectional linking. The 4 lessons in this course begin with an overview of linking and moves to a thorough exposure to XLink from simple to extended links. The last lesson is dedicated to XPointer; an integral part of linking in XML.
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C Programming - Part 3


This course is the third in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course begins to introduce some more advanced topics. Students will learn about some of the
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Network+ Part 1: Media and Topologies


The is the first course in a three part series on the Network+ curriculum which begins with an introduction to networking. It covers network topologies and transmission media and standards. It also covers Connectivity devices, for both network and remote access.
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Network+ Part 2: Protocols and Standards


The is the second course in a three part series on the Network+ curriculum that begins with the OSI model. It also covers network and application protocols and associated standards. It also introduces network services in particular, network addressing and resolution, WAN technologies, remote access and finally covers TCP/IP troubleshooting utilities.
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CompTIA Security+ Part 1: Security Concepts


This course introduces the learner to general security concepts. It begins with an introduction to access control technologies including MAC, DAC, and RBAC. Authentication methods including CHAP, Kerberos, Certificates, Tokens, and Passwords are taught. The learner is stepped through methods to counteract various security attacks including Replay, TCP/IP hijacking, social engineering, password
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CompTIA Security+ Part 4: Cryptography and Operational Security


... covers cryptography and operational security. The course begins with an introduction to algorithms, and hashing. Then, participants are introduced to PKI, certificates, standards, and key management. Participants will also learn about physical security considerations, and how to deal with disaster recovery and business continuity. Guidelines for establishing security, HR, and incident response
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Cal Poly (GRCI) Certificate Course - Computer to Plate for Newspapers


...begins with an overview of CtP technology. This gives you a foundation for understanding the different types of hardware, lasers, and plate choices available. The benefits of CtP are discussed, including cost, speed, quality, and the new capabilities that CtP can provide. Cost issues are discussed, including criteria to take into account when calculating return on investment. A section is also
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Cal Poly (GRCI) Certificate Course - Computer to Plate for Newspapers


...begins with an overview of CtP technology. This gives you a foundation for understanding the different types of hardware, lasers, and plate choices available. The benefits of CtP are discussed, including cost, speed, quality, and the new capabilities that CtP can provide. Cost issues are discussed, including criteria to take into account when calculating return on investment. A section is also
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Microsoft Office XP - Planning Collaborative Solutions Part 1: SharePoint Team Services, Smart Tags
...t facilitate sharing of line-of-business data. The course begins with an introduction to SharePoint Team Services and Team Services site architecture. It covers administrative issues and user roles and then moves into detailed coverage of Document Libraries and Discussion Boards. The other chief components of a SharePoint Team Services site are covered: Announcements Events Lists Surveys
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Building XML-Based Web Applications Part 1: XML Introduction and Technologies
This is the first course in a five part series that presents the learner with a broad overview of XML before moving onto a detailed treatment of each aspect of XML in the subsequent courses within the curriculum. It aims to present XML within the context of its use as a solution to information processing challenges and its uses within commercial and business environments. This course introduces
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Microsoft Office XP - New Features Part 1: Overview, Word, Excel and PowerPoint
This is the first course in a two part series which begins with a general overview of new productivity and information handling tools. It then concentrates on new features within Microsoft Word Excel and PowerPoint.
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Six Sigma Part 2: Deploying Six Sigma
In Deploying Six Sigma you will learn the fundamentals of beginning a Six Sigma project. It begins by giving assistance in prioritizing projects and selecting key people before then helping the learner to define measure analyze improve and control the selected process. It also looks at process capability studies and how they should be directed.
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Succession Planning: Setting up a Succession Planning Program
...putting your Succession Plan on paper and into action. It begins with guidelines on writing a mission statement policy and procedures identifying target groups and other issues such as legal considerations. It then provides comprehensive guidelines on all aspects of rolling out your plan how to communicate and provide training in it. The second part of the course focuses on identifying key
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Network+ Part 1: Media and Topologies
The is the first course in a three part series on the Network+ curriculum which begins with an introduction to networking. It covers network topologies and transmission media and standards. It also covers Connectivity devices for both network and remote access.
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Network+ Part 2: Protocols and Standards


The is the second course in a three part series on the Network+ curriculum that begins with the OSI model. It also covers network and application protocols and associated standards. It also introduces network services in particular network addressing and resolution WAN technologies remote access and finally covers TCP/IP troubleshooting utilities.
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IBM Wireless LAN Security Part 1 Specifications and Standards
This course begins by giving an overview on of the basic concepts of security. It then covers authentication and encryption. It also covers the importance of security and how to secure the enterprise network. Finally it covers wireless LAN Standards and security specification standards.
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IBM Wireless LAN Security Part 2 Deployment and Auditing
This course begins by covering security and network design in particular vulnerabilities and threats. It also covers risk assessment and mitigation. Finally it covers auditing and testing network security.
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From Seletel Informatique
Excel 2000 MOS
...rs prepare for the MOS Excel Core examination. The series begins with basic Excel tasks, such as entering and editing data, using Find, Replace, and AutoFill, and creating hyperlinks. It also covers locating, opening, and saving files, and using the help function, Office Assistant. Formatting worksheets is covered in detail, including cell and number formatting, adjusting rows and columns, and
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From Management Development Associates (NA) Inc.
Financial math Module 2 - Bond pricing and yields




...is module, we explore bond pricing and yields. The module begins by explaining how to calculate the price of a bond using DCF. The module then goes on to outline how various yields (such as the current yield and the yield to maturity) are calculated. The module also explains the relationship between bond prices and yields as well as how to identify whether a bond is trading at par, at a
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Financial math Module 3 - Key statistical skills




...s module, we explore key statistical measures. The module begins by explaining how to calculate measures of central tendency including the arithmetic mean and expected values. The module then goes on to outline how simple and weighted moving averages are calculated. The module also explains how to calculate different types of statistical dispersion such as range, variance, and standard
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Financial math Module 4 - Covariance Correlation and Regression




...thematical relationship between two variables. The module begins by explaining how covariance and correlation are defined and calculated. The module then moves on to explain how regression analysis is used to estimate the value of one variable based on another. The module also explains the regression equation, outlines how to interpret the coefficient of determination, and explains how to
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From Technology Ed
Solar Photovoltaic Energy Fundamentals
Solar Photovoltaic Energy Fundamentals provides an introduction to renewable energy production using solar technologies. The course begins with an overview of solar energy - how sunlight is converted to electricity and heat. Topics also include basic residential and commercial solar electric and thermal system design and installation of photovoltaic plates, markets and applications, and emerging
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From Sessions College for Professional Design
Advanced Graphic Design Course


...ical context of today's graphic design styles. The lesson begins with an analysis of graphic design: its role in visual communication, cultural influence, political origins, role in business innovation, and governing aesthetic principles. Then you'll take a journey through some of the major 20th century movements that shaped today's visual landscape, including Expressionism, Art Nouveau, Avante
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Watercolor
...chniques part of your personal painting style. The course begins with a look at the materials and how to make the most of them, and you'll explore watercolor's unique properties by creating a color grid. Your lessons wrap up with a look at prominent watercolor artists, how to shape your style and choose intriguing subjects, and how to articulate your ideas into individual paintings and painting
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From Knowledge Matters LLC
Microsoft Certified Desktop Support Technician


Troy University offers you one of the most effective ways to become a Microsoft Certified Desktop Support Technician and achieve DoD 8570 Information Assurance Technology Level 1 in the growing Information Technology industry. This program begins with a comprehensive introduction to computing technology with both A+ and Network+ course curriculum and is followed by select courseware targeted for
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From Management Development Specialists, LLC
Performance Management
...begins with the job analysis worksheet that serves as the foundation for the job description. An accurate job analysis must be completed and an appropriate job description developed. During the interview, you must ask questions designed to elicit the applicanta s experience or ability to fulfill the competencies of the position. Performance management is treated as an integral part of
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Performance Management Model
...begins with the job analysis worksheet that serves as the foundation for the job description. An accurate job analysis must be completed and an appropriate job description developed. During the interview, you must ask questions designed to elicit the applicanta s experience or ability to fulfill the competencies of the position. Performance management is treated as an integral part of
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From ProBoat E-Training
The Marine Survey Report
...less jargon and more precise language. Writing the report begins the minute you accept an assignment and this class will show you ways to organize your findings and write your observations with improved literacy and reader utility.
Your instructor, an experienced surveyor, will share special insights from her own survey practice. On completing the course, you will have a new set of tools for
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From Coaching Ourselves
Introducing Strategy Through Robin Hood
...o introduce some basic ideas about strategy. This session begins by considering the strategies of Robin Hood as a way of moving into the strategies of your own organizations. This case, written by Joseph Lampel has become one of the, if not the, most widely used business cases in the world.
The objectives for this session are to:
* Learn some basics of strategy
* Apply this to
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From PDHengineer. com-Decatur Professional Development, LLC
Developing a High Performance Project Team
...t. We see traditional team building as an activity that begins with the project team member and flows outward dealing with their role on the project, their relationship with other team members, and their work in support of the project. Our proposed approach for team development begins before the first team member arrives on the project. It starts by defining measurable performance
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Project Negotiation Skills - Strategies and Tactics
...tiating situation and develop tactics to achieve it. It begins with a look at the major working styles that may be involved in negotiations and how to approach the negotiation from the viewpoint of the other side? s interests and utilize tactics appropriate for each type. Then we explore the fundamentals of negotiations to identify the skills and concepts that apply in any kind of project
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Power and Influence Getting It - Keeping It
...o get your idea adopted? As the Baby Boomer generation begins leaving the workforce and is replaced by their children, the current job market is seeing large numbers of fearless and ambitious, yet unseasoned twenty-somethings flooding the managerial job market. These new managers are taking positions traditionally reserved for battletested pros who understand from experience the ins and outs
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Talent Management - Getting the Most from Your Employees
...he or she gains more experience in their organization and begins moving forward in their career.
The intended audience for this course is new supervisors or managers, those who have been in management for a while and want to expand their skills, or those who aspire to a management position in the future and want to be as prepared as possible when the opportunity is presented.
Specific
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Introduction to Electrical Safety for Engineers
...begins at the design phase of a project and carries through to the operation of the facility. In this course the student will become familiar with the occupational safety and health considerations which should be inherent to every electrical system. In designing, operating and maintaining electrical systems, the engineer must consider the occupational and environmental hazards associated with
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Hydraulic Design of Storm Sewers with Excel
...om storms, primarily in urban areas. The hydraulic design begins after the locations for the manholes for the system have been determined. Between each pair of manholes the storm sewer will have a constant slope and diameter. The hydraulic design process results in determination of an appropriate diameter and slope for each length of storm sewer and determines the depth of the bottom of the
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Thermal Processing of Biosolids
... thermal systems for application to biosolids. The course begins with a description of the biosolids, the ?working fluid? fed to these technologies. We then move through each of the drying and incineration technologies used in the United States.
To receive PDH credit for this course, the student must pass a quiz consisting of twenty-two (22) multiple-choice questions.
Specific
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Fundamentals of Combustion for Environmental Applications
...processes and interactions of burning systems. The course begins with units and fundamental relationships for mass and energy and then explores the special issues in waste characterization for combustion applications. We then move through mass and energy balances, and conclude with the basics of equilibrium and chemical kinetics.
A quiz of twenty-five (25) multiple-choice questions must be
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Fundamentals of Combustion for Environmental Applications Part 2
...he equipment and processes of burning systems. The course begins with the basic combustion process for solids, liquids and gases We then move through the combustor from waste feeding and burners, the enclosure, fans and the stack. Basic process features such as the fluid mechanics of jets, residence time distributions and heat transfer are then discussed.
To receive PDH credit, the student
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Thermal Processing of Domestic Solid Wastes Part 1
...stion or equivalent knowledge is suggested.
The course begins with a review of the reference properties of domestic waste: the feed material to incineration systems. Of importance is its chemistry, heat content and materials handling characteristics. The components of mass burn and RDF combustors are then described to help the student understand the interaction between design features and
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Thermal Processing of Domestic Solid Wastes Part 2
...art 1 or equivalent knowledge is suggested.
The course begins with a review of the basic process features common to all conversion systems. Of importance is its response to the chemistry, heat content and materials handling characteristics of the MSW ?working fluid.? The components of examples from the range of conversion technology alternative classes (organized around the means of waste
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Job Hazard Analysis
...on the hazards inherent in some job tasks, before the job begins. The goal is to identify risks sooner rather than after-the-fact. Development of a JHA is a multi-step process that will break down any job into a series of tasks and how the engineer or supervisor can implement safe methods and eliminate any associated hazards. The JHA is both a process and a product.
The student will read and
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Laboratories Best Practices Commissioning Containment Systems
...e part of a commissioning team. A commissioning plan that begins in the earliest stages of a project leads to an orderly and effective succession of events.
The student is expected to read and review the material contained in the Laboratories For The 21st Century: Best Practice Guide ? Commissioning Ventilated Containment Systems In The Laboratory, DOE/GO-102008-2653, August 2008.
The
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Applying Modern Manufacturing Processes to Engineering Prototypes
... to the earlier stages of a product? s life. The course begins with a brief examination of modern manufacturing theory and then proceeds to the development of tools that have led companies to their current levels of success. Each new tool is introduced with sufficient detail to enable the reader to comprehend its place and importance in modern production operations. These same tools are then
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Industrial Gas Turbine Performance Engineering
...erstanding and can also be laborious. However, the course begins with the discussion of theory of gas turbine performance and operation, and then uses these virtual engines to revisit the theory by applying these simulators. We have therefore divided the course into three parts. In Part 1, we discuss the thermodynamics of gas turbine cycle and the performance of engine components such as
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Theory and Application of Reciprocating Compressors
...able to all reciprocating compressor units. The course begins with an introduction to various positive displacement machines, then concentrates on reciprocating compressors. These are developed to provide knowledge of machine layout, mechanical components, machine limits and methods for control of driver load and/or compressor throughput. The compression process is explained and equations
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High Temperature Water Heating Systems
...n of the benefits of using high temperature water systems begins with reviewing how they are sized and how they function. In this course the student will be provided guidance for the design of high temperature water heating systems classified as operating with supply water temperature above 240 degrees F. and designed to a pressure rating of 300 psi. This course presents the unique features of
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Waterflood History and Design Fundamentals
...blems related to the injected water. The course material begins with a definition of waterflooding followed by the history of waterflooding beginning with the first patent issued in 1884. The analytical section introduces the rock properties of porosity, permeability and relative permeability and the fluid property of viscosity. Darcy's equation, the fractional flow equation, the frontal
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Assuring Project Quality
...begins with the development of conceptual feasibility studies followed by the performance of site selection and suitability investigations, the development of site-specific designs and finally by the construction and operation of the structures or facilities in question. It is not unusual for such major projects to take a decade or longer to implement, cost multi-millions or even billions of
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Engineering Symbology Prints and Drawings
...a direct impact on the final product. This 4-hr course begins with a thorough explanation of how engineering drawings are structured and the conventions that are used in making them and reading them. The course is designed to demonstrate how to read mechanical and technical drawings of piping and mechanical devices, controllers, and instruments connected to the network of pipes in an
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From Backup Training Corporation
Preventing Misconduct

Misconduct is responsible for ending more law enforcement careers than acts of violence. This course exposes common pitfalls encountered during a police career.
Preventing Misconduct ( 8-hour course ) Instructed by Neal Trautman
What makes good officers go bad?
Misconduct is responsible for ending more law enforcement careers than acts of violence. This course exposes common pitfalls
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From The Virtual Training Company
Cakewalk Sonar 4 5
...w Instruments, FX and features! VTC author, David Ludwig, begins the tutorial by covering the basics of Sonar installation, tweaking Windows XP for optimization, and exploring the interface. Learn to record, edit and mix within Sonar, take advantage of advanced automation techniques, create loops and groove clips, use software synthesizers, and see a project through from start to finish. To
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AutoCAD 2006 for Architects
...o want to learn basic 2D CAD drawing skills. The tutorial begins with basic drawing examples and leads the user towards an example of a typical construction drawing. Special attention is given to fundamental concepts that will enable the user to apply learned skills to future projects. PDF documents of the drawings are provided to assist in the learning process. Sample work files are also
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Final Cut Pro 4
Whether using it for home movies shot on DV, broadcast standard uncompressed 10-bit 601 compliant, or HD video, Final Cut Pro 4 is the perfect tool for editing and exporting a wide variety of projects at virtually any resolution, or frame rate. With new features such as: scalability, advanced trimming, a multi-channel audio mixer, and support for the DVC PRO 50 broadcast format; this version
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Lightwave 3D Advanced Modeling
...ches users advanced concepts of Lightwave 3D Modeling. He begins by demonstrating how to set up a Modeler interface, while detailing general and display options, units, layouts, backdrops, and viewports. He then shows users how to find blueprints and reference images from the Web, use Photoshop for blueprint preparation, set up background templates within Modeler, and use tools to create
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AutoCAD 2005 for Architects
AutoCAD 2005 for Architects builds upon the previous title, AutoCAD 2004 for Architects. It is intended for intermediate to advanced users who want to take full advantage of AutoCAD in an architectural environment. This tutorial will guide the user to more advanced 2D features of AutoCAD and basic 3D concepts. VTC author, Ivanhoe Tejeda, begins the tutorial by creating working drawings for a
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Adobe ImageReady CS
Adobe ImageReady CS is a companion program to the popular image editing application "Photoshop CS". For years, Photoshop has been one of the leaders in the graphics design arena, becoming the industry standard for photographers, print designers and game developers alike. While Photoshop handled many image editing tasks well, designing graphics for the Web brought on a new set of requirements.
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Cakewalk Sonar 4
...onment on the Windows platform. VTC author, David Ludwig, begins the tutorial by covering the basics of Sonar installation, tweaking Windows XP for optimization, and exploring the interface. Learn to record, edit and mix within Sonar, take advantage of advanced automation techniques, create loops and groove clips, use software synthesizers, and see a project through from start to finish. To
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Search Engines
This Virtual Training Company tutorial is perfect for those who are new to search engines and the Internet, and those who get frustrated when searching and would like a better way to find exciting new information. Author Kathy Evans will help you become more efficient in your searches. She begins by introducing you to directories and search engines, helping you learn to develop a search strategy.
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Digital Performer 2 7
Digital Perf ormer is an integrated audio and MIDI sequencing production system. Join Phil Slade as he guides you through Performer 2.7. He begins by helping you set up, taking you through the windows, and teaching the basic commands. He then moves on to the good stuff- recording and editing audio. Start learning today! To get started, simply click one of the topics below.
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xSLT
xSLT (Extensible Style Language of Transformations) serves as both a style and a programming language. Author Anthony Knox begins this Virtual Training Company tutorial with an introduction to xSLT, the necessary tools, terminology, and the basics of creating a xSLT document. He covers both Top Level and Low Level elements, and explains additional functions. To get started, simply click one of the
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Paint Shop Pro 7
...instructor in this Virtual Training Company tutorial. She begins by familiarizing you with the basic features, such as the toolbar and browser, and the windows and controls, such as the title and menu bars and the workspace, of Paint Shop Pro 7. She will then smoothly guide you into creating new images and will explore the artist's toolbox with you. She finishes up by showing you how to work
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Microsoft Windows XP Fundamentals
Windows XP, the latest operating system from Microsoft, combines the compatibility of Windows 95/98 with the stability and security of Windows NT. This Virtual Training Company tutorial covers the fundamentals of Windows XP in way that can be understood even by those who have never used Windows before. Whether you are using the home or professional version, instructor Mark Virtue makes using XP
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PHP
PHP (Hypertext Preprocessor) is a tool that lets you create dynamic web pages. PHP-enabled web pages are treated just like regular HTML pages and you can create and edit them the same way you normally create regular HTML pages. Virtual Training Company's tutorial is taught by Joshua Mostafa and shows you how to get the most out of using PHP. He begins with the basics and takes you smoothly through
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Adobe InDesign 2 0
... content. Virtual Training Company author Andrew Hathaway begins slowly by introducing and explaining the interface and palettes of InDesign 2.0, setting up a new document, and how to use many of the tools, such as line tools and frame tools. He then moves on to adding text and graphics, formatting, editing, applying color, importing from PhotoShop or Illustrator, and more. VTC allows you to
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FileMaker Pro 6
...elp you learn to create your own customized databases. He begins by going over the basics of FileMaker, such as screen orientation and preferences. He then guides you into the use of databases, including creating new records and how to find text, numbers, and ranges. You will learn how to create a database to fit your needs by learning layout options, formatting, and creating reports. You will
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Digital Photography
...l Photography. Authored by Pierre Pretorius, the tutorial begins by introducing you to the proper tools you will need to become involved with digital imaging. He covers the fundamentals of resolution and storage, and helps you find a better understanding of digital output, including enhancing your work using PhotoShop (see ISBN#1930519958, PhotoShop 6 for Photographers for more). He will give
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Carrara Studio 2
...inished scenes, and creating and rendering animations. He begins with an introduction to the interface and the rooms of Carrara and with advice on how to plan your project. Once you are able to navigate the workspace and create objects, you will learn how to use the cameras and lighting. Some of the more advanced techniques you will learn about include creating intricate shapes, texturing your
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MetaCreations Infini D 4 5
Infini-D 4.5 makes 3D animation feel like second nature, featuring the perfect balance of professional animation features, high-end special effects, and broadcast quality output, all within a celebrated, intuitive working environment. Version 4.5 features a dramatically faster renderer, a robust batch rendering queue, powerful new particle effects, and support for MetaCreations' MetaStream. In
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Microsoft Access 2000
Microsoft Access 2000 gives you powerful new tools for managing your data. You can share your database with coworkers over an intranet, find and retrieve information quickly, and take advantage of pre-packaged automated solutions to quickly create databases. In Virtual Training Company's tutorial, author Lorie Flenner begins very basic, explaining the key concepts behind Access and relational
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Microsoft Visual Basic 6
Microsoft Visual Basic 6 is a versatile language, usable for business applications, database interface, gaming applications, and even for presentations. Professor Arthur Lee authors this Virtual Training Company tutorial. He begins by introducing code and the controls needed in Visual Basic. Learn all about variables, debugging, and creating menus, as well. To get started now, click below on the
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Adobe InDesign
Adobe InDesign 1.0 Software shares the language of professional designers, delivering unparalleled creative freedom, productivity, and precision for designing superb pages. It works seamlessly with Adobe's PhotoShop and Illustrator applications, providing a single integrated system that does not interrupt your creative process. Virtual Training Company author Ian Cowles begins by introducing and
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Netscape 6
Netscape 6 is a suite of software that includes Internet browsing, email and instant messaging. With Netscape you can locate, access and view pages on the Internet and customize the browser to meet your personal and business needs. Virtual Training Company author Linda Young begins by briefly going over how the web works and surfing the web. She then covers many features of Netscape such as
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CompTIA A Certification 2003 Objectives
...A+ Certification test. Certified instructor Bill Ferguson begins by taking you through the basics: terminology, how computers function, software and hardware relationships, BIOS and CMOS, memory management, storing data, and how video and audio are produced. Learn about electricity and power supplies, such as UPS (uninterrupted power supplies), and different methods of communication. Several
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Adobe Acrobat 5
Adobe Acrobat 5 is used primarily for the creation of PDF files for CD and on the Web, although it has a lot of other features. If you want to create a file (or scanned material) for use by others who don't have your application or fonts, then Acrobat is used to create the PDF file (Portable Document Format). Using Acrobat Reader (a free application), anyone can view your document just the way you
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CompTIA Network Certification
...everything you need to know to take and pass the test. He begins by introducing you to the OSI (Open Systems Interconnect) model, then explains how network adapters allow computers to communicate, the relation between the topologies and technologies of networks, and how to control network traffic. Other topics he covers include remote connectivity, tools used for troubleshooting both hardware
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Microsoft Windows 2000 Server
Microsoft Windows 2000 Server is a wonderful operating system. It has a very secure platform, both locally and on the Internet, a user-friendly interface that is similar to Windows 98, Plug and Play capabilities that can be used without the worry of configuration, and an excellent search function. This Virtual Training Company tutorial is a wonderful resource in preparing for the Microsoft
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Adobe Photoshop 6
...edible thirteen hours of training. Author Andrew Hathaway begins training with the assumption that users have never worked with Photoshop or any other digital image editor. He explains how the entire tool set works, basic imaging technology, masks and selections, and color correction and editing. Watch his computer screen as he instructs you, then apply what you are learning by trying it within
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Adobe PageMaker 6 5 Advanced
Adobe PageMaker was one of the first page layout applications, and is still heavily used in many corporate production environments, as well as some studios and magazines. If you are looking for employment within corporate desktop publishing departments, learning PageMaker is a must. In Virtual Training Company's PageMaker 6.5 Advanced tutorial, author Diane Presler begins by making you comfortable
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