Instructor Led Behavior Training in United States
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Behavior Seminar Schedule
| Program | Location | |||
|---|---|---|---|---|
May, 2012 | ||||
| 19th May | MS Outlook 2010 Basic | Orange, CA | [Register] | |
June, 2012 | ||||
| 1st Jun | Working with Dimension Styles | Lake County, OH | [Register] | |
August, 2012 | ||||
| 9th Aug | Stop Hiring Misfits A Proven...High Performance Job Candidates | Corona, CA | [Register] | |
September, 2012 | ||||
| 18th Sep | Driving Business Performance With New Metrics and Incentives | Corona, CA | [Register] | |
From Jack Quinn Solutions, L. L.C
CPSM Certification Bridge Exam Preparation Course



...ate Access!!!
Bonus Video #1 a Tom Fulmer a Human Behavior Expert (Value $497)
Tom discusses how to use the DISC model to achieve influence in negotiations and leadership
Bonus Video #2 a Alicia Mauldin a Certified Professional STRESS Manager (Value $297)
Alicia teaches us how to manage our stress before and during the exam using stress management techniques
TOTAL BONUSES
more...
CPSM Certification Bridge Exam Preparation Course
From The Career Center
E-Commerce Strategy A-Z
...itiatives.
Review marketing statistics on Internet user behavior, different types of marketing communications pieces, and visibility-raising marketing strategies for an E-Commerce essence on the World Wide Web.
Research information about E-Commerce-related software, hardware, and service providers.
Establish an E-Commerce plan, identify E-Commerce equipment requirements, identify E-
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E-Commerce Strategy A-Z
Macromedia Flash A-Z
...tion, and import artwork.
Add text and manipulate its behavior and appearance.
Build layers and use them to create various effects.
Create frame-by-frame, shape-tweened, and motion-tweened animation.
Publish a Flash movie.
Identify the advantages that symbol use has in building a Flash movie, identify and create the three types of symbols, and manage symbols within a movie using
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jCert Sun Certified Solution Developer - Object-Oriented Analysis & Design using UML
Java 2: Object-Oriented Analysis and Design Using UML introduces the major elements of the
Unified Modeling Language and the Unified Software Development Process. Upon successful
completion of this course, students will be able to:
Know the purpose and parts of UML.
Drive the development of a system based on Use Cases.
Use the CRC method to identify classes.
Describe how objects interact
more...
From Prediction Impact
Predictive Analytics Workshop de treinamento em So Paulo - 26-27 Julho
DESCRI O DO PROGRAMA DE TREINAMENTO:
M tricas de neg cio fazer um grande trabalho que resume o passado. Mas se voc quer prever como os clientes ir o responder no futuro, h um lugar para virar - an lise preditiva. Ao aprender a partir de seus abundantes dados hist ricos, an lise preditiva fornece algo al m de relat rios de neg cios padr o e previs es de vendas: Previs es
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Predictive Analytics Workshop de treinamento em So Paulo - 26-27 Julho
DESCRI O DO PROGRAMA DE TREINAMENTO:
M tricas de neg cio fazer um grande trabalho que resume o passado. Mas se voc quer prever como os clientes ir o responder no futuro, h um lugar para virar - an lise preditiva. Ao aprender a partir de seus abundantes dados hist ricos, an lise preditiva fornece algo al m de relat rios de neg cios padr o e previs es de vendas: Previs es
more...
Predictive Analytics for Business Marketing and Web - 2012 in New York City
TRAINING WORKSHOPS:
March 22-23, 2012 in New York City
July 26-27, 2012 in S o Paulo, Brazil
Oct 11-12, 2012 in San Francisco
A two-day intensive seminar brought to you by Prediction Impact, Inc. For more information go to
98% of attendees Oct-2008 to May-2010 rated the instructor Excellent or Very Good.
"At Intuit we're already using data as an asset on the web, but this
course
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From Calyptus Consulting Group
Communication and Interpersonal Skills

This 2-day Communication and Interpersonal skills is highly interactive and participants will learn to improve their communication skills and change behaviors to create a people-oriented environment. The need to be receptive to new ideas and selling ideas to others will be highlighted. Participants will learn how to motivate others and build a successful team; give and receive constructive
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Communication and Interpersonal Skills
From Lorman Education Services
Bullying and Social Aggression
...for all students involved; however, bullying is a learned behavior that can be prevented, and effective bullying prevention programs are working in schools throughout the country. Attend this seminar and you'll receive helpful strategies for combating bullying and creating a culture that increases the positive forces in schools.
Benefits for You
- Define and spot the roles of the bully,
more...
Bullying and Social Aggression
...for all students involved; however, bullying is a learned behavior that can be prevented, and effective bullying prevention programs are working in schools throughout the country. Attend this seminar and you'll receive helpful strategies for combating bullying and creating a culture that increases the positive forces in schools.
Benefits for You
- Define and spot the roles of the bully,
more...
Developing Behavioral Plans for Aggressive Children
...ction. /strong
Educators are often required to create a behavior plan to help students overcome aggressive behavior. There is a lot to consider in this dizzying process - educational staff, parents, a slew of regulations and - most importantly - the student whose behavior has become a challenge.
Take control of your classroom. Register for this seminar and discover how you can use behavior
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Asperger Syndrome: Educational Strategies and Interventions
...foundation for understanding Asperger's syndrome
- Reduce behavior difficulties by designing innovative educational settings
- Make your life as an educator easier by receiving tools you can use to be more effective in the classroom
- Get tips on preparing students for transition to middle school
Learning Objectives
- You will be able to review a brief history of Asperger's Syndrome.
- You
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Discipline of Students With Special Needs
...portantly - successfully and legally modify inappropriate behavior.
Spend less time caught up in disciplinary hassles and more time actually teaching. Attend this informative seminar and learn how you can handle your classroom with confidence. You'll get the tools you need to make legally compliant discipline decisions that benefit everyone involved.
Benefits for You
- Protect yourself and
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Diagnosing and Teaching Students with Emotional Disorders
...actices to help you master the balancing act of improving behavior and maintaining educational quality. If you wait to learn the essentials until a problem develops, you could end up in a mess of legal woes. Register for this seminar and learn successful and compliant techniques for teaching students who have emotional disorders.
Benefits for You
- Create successful learning environments using
more...
Top Techniques for Working With Children Who Have Sensory Dysfunction
...cal answers to your most pressing questions about applied behavior analysis. You'll get a road map to sensory dysfunction management and expert advice on psychiatric intervention for children with sensory difficulties.
Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll hear proven techniques for getting results.
Benefits for You
- Explore new
more...
From Learning Technologies, Inc.
DiSC - Personality Assessment



At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
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From The Safety Institute of America
Behavior Based Safety for Emergency Responders
Designed by emergency responders for emergency responders, the SIA Behavior Based Safety Training for Emergency Responders teaches the proper way to use the most valuable tool available.
more...
From Tools 2 Succeed, Inc
Positive Attitude Workshop


... have that positive impact too. Our attitude affects our behavior, which in turn affects our job performance. Learn to demonstrate good humor, dependability, integrity, and the ability to be a positive influence.
HR Professionals: This program has been approved for 3. 25 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification
more...
Supervisory Skills
"A great leader inspires others to find confidence in themselves."
Managers and supervisors have a dramatic impact on employee performance and behavior. Learn to lead effectively, protecting your organization's interests and maximizing the contributions of your team.
In our fun and interactive workshop, you will learn:
* The Top Ten Mistakes of Supervisors and Managers
* Supervisory
more...
From The Safety Institute of America
Behavior Based Safety Seminar





...immediate impact on their safety program. Topics Covered: Behavior Based Safety (BBS) Program Elements: Overview of Safety Based Behavior, Establishing a Safety Oriented Culture, Psychosomatic Safety, Achieving a Successful BBS System, Recognition versus Reaction, Modifying the Safety Culture
Why pay $2500 or more? Don't let the price fool you, this is certainly not a cheap program! The SIA
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From Lightwork Seminars, Intl
Hypnotherapy Certification





...lying issues by examining the root causes of problems.
* Behavior Modification: Neuro-linguistic Programming (NLP) has its roots in Behavioral Psychology and is used here in combination with hypnosis to alter habits and limiting patterns. You will also learn to give direct suggestion to reinforce the new behavior.
* Self Actualization: Humanistic Psychology, developed primarily by Abraham
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From Medical Survival Consultants
Behavior Based Safety



The Workplace Safety and Health Department features courses and seminars led by various professionals and online resources for our e-learning courses. Courses include OSHA compliance, Industrial Safety, and Workplace Safety for all industries and work environments. The workplace safety courses are offered based on the latest OSHA (Occupational Safety Health Association) guidelines. Medical
more...
Workplace health and safety management


The Safety & Health Management Course is designed for those working in a variety of workplace settings from Manufacturing, retail, shipping and distributing to healthcare, long-term nursing homes, hospitals and ancillary facilities. This course is based on the most current OSHA (Occupational Safety and Health Administration) guidelines for workplace safety. The seminar is offered to the public a
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From Statistics & Analytics Consultants Group
Data Mining for CRM using SAS-Enterprise Miner
Data Mining for CRM using SAS-Enterprise Miner
This course introduces you to the application area of customer relationship management (CRM) and the SAS-Enterprise Miner 6. 2 interface. Differences between the pattern learning approaches of parametric statistical analysis and data mining are presented and compared. Groups of algorithms are combined to form "ensembles" for more powerful
more...
From Sapphire Training & Consulting, LLC
Organizational Culture & Your Career
Are you interested in moving your career forward, but youa re not sure where to start? Many employees do not take advantage of their organizational culture when promoting their own careers and it is the easiest place to start. In this program we breakdown how to use the current organizational culture you are in to give your career that lift you are looking for.
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The Leadership Pyramid
Do you know at which level in the Leadership Pyramid your career lies? All employees are somewhere in the pyramid but many aren’t sure where or how to use the pyramid to take their career to the next level. Following the levels in the Leadership Pyramid will put your career on the track to reach the pinnacle as a visionary.
more...
Selecting a Mentor
Would you like to have a mentor but are not sure where to start? All good leaders have mentors upon whom they can call to get advice. Just like an athlete has an agent, mentors can keep you grounded and focused on moving your career forward. This webinar is designed to help you identify a mentor that can provide that guidance and spark.
more...
Attendance & Your Career
Do you have poor attendance? Does your boss consider your attendance a problem? Are you managing someone and want them to hear about the importance of good attendance from someone else? If you or the person you manage has attendance problems, this webinar is a must. Attendance at work is essential to the success and morale of any workgroup, and poor attendance can be turned around if it is
more...
Understanding Your Core Job Function
Understanding your primary role in any organization is important to understanding how the rest of the organization functions. This class will teach participants how to understand their core job function and what it means to be technically proficient. This class discusses the concept of core job functions from a high level and does not cover the actual technical aspects of any particular job
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Listening to Feedback
Active listening is a crucial skill for effectively following. In business, information occasionally gets reinterpreted as it travels among receivers. This course will discuss the differences between active listening and passive listening and facilitate an active listening exercise. It will utilize some role playing to evaluate how well one person listens to another.
more...
Receiving Feedback in a Positive Manner
Feedback is not always easy to receive, in fact most people take feedback personally instead of professionally. This class is designed to help individuals understand that receiving feedback is part of the coaching process. It will examine the impact of both positive and constructive feedback. Preserving self-esteem is a key to good leadership.
more...
Identifying a Mentor
Mentors can play a crucial role in the success of one’s career. Whether the mentor is inside of your organization or out, this class will help you identify possible mentors and assist with an approach to getting the mentor on board. Having a mentor will be one of the best things you can do for your career.
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The Art of Patience
In today’s fast paced world, patience is a dying art. Employees want all of their needs met immediately. In this session we will discuss how patience can play an important role in decision making. This class also covers tips for those who are looking to increase their level of patience.
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Establishing Interpersonal Skills
In organizations today, there is an expectation that Managers will have effective interpersonal skills in order to communicate with their employees. While some people posesse this skill naturally, it is a skill that can be developed over time through practice. This class is designed to help individuals practice the art of using interpersonal skills in everyday interactions.
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Mastering Technical Skills
Employees are looking for more than feeback from their managers. A manager of today must understand the technical aspects of the people they manage. This class is designed to help managers understand and think through whether or not they know the jobs their employees do. This session will also explore strategies for explaining to others in the organization the responsibilities of your employees.
more...
Prioritizing Your Workload
After you move from a front line employee into managment, your role changes and so do your responsibilities. In this new role, prioritization becomes even more important. You will be setting priorities instead of following them. This class will help you identify all of the things you do in a day, what are the most important tasks you do, and what are those issues that you can set aside for later
more...
Listening to Your Employees
Employee buy-in is critical to a manager’s success. Your employees have to trust you and understand that you are looking out for their best interests. In this session we discuss techniques that a manager can use to effectively listen to their employees and provide feedback to demonstrate their listening skills.
more...
Moving from Managing to Leading
It sounds easy to move from managing to leading, and for some it seems like the same job only with more pay. But the differences are significant. This class will discuss the differences as well as the similarities between a manager and a leader. There is an exercise on how to determine whether you are better in a manager capacity or if you are ready to move on to leadership.
more...
Identifying Your Style
Identifying your leadership style can be one of the most difficult tasks you undertake when moving from a management position to a leadership position. Most people think they know what their style is, but do they? This class will discuss what leadership style is and walk through some steps for building your own unique style.
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Changing Your Communication Style
Some say that you can use the same communication style throughout your entire career; from the front line employee all the way to becoming a visionary. When on your journey through your career, your communication style will need to change to address the different stages of your career. You will go through a cycle of formal and informal communications.
more...
Delegating
Delegation is not as easy as it sounds. When transitioning from manager to leader, this can be one of the most difficult tasks one can undertake. This class is designed to assist people in deciding what you can delegate and what you cannot based on your organizational culture. We will explore ways that you can let go of some work and allow others to play a key role in a work process.
more...
Mentoring Others
At some point in your career, someone may ask you to be a mentor for them. Whether they are inside or outside your organization, they report to you or someone else, or they are a peer; this could be your opportunity to have a profound impact on someone else’s leadership style. This class is designed for a participant to do some reflection on whether or not you are in a position to be a
more...
Critical Thinking Skills
To effectively balance managerial skills and leadership abilities, it is essential for individuals to have critical thinking skills. The art of critical thinking goes beyond looking at what is right in front of you at the time you are making a decision. This class is designed to take a look at current real world issues and use critical thinking techniques to come up with solutions.
more...
Getting People to Follow You
Some people will blindly follow their appointed leaders, but most people will need a reason to follow. As a leader, it is your job to inspire people to follow you and your vision for the organization. This session will discuss ways you can inspire people to begin and continue following you during their career in your organization.
more...
Model the Way with Heart
As a leader, people watch your every move every day. Employees will assess you on how truthful you are. If they think you have something to hide, they will grow distrustful. If you aren't genuine, they won't believe you regardless of the truth. This class will discuss what it means to genuinely model success from your heart.
more...
Staying Grounded
When you are in a leadership position, it can be easy to have the ivory tower syndrome. Successful leaders remember where they come from and how they got to the top. This class is designed to reflect upon how you got to where you are and remember all of the people that helped you get there. We will also discuss staying grounded as you move further up the ladder.
more...
Checking in with Your Mentor
There may come a time in your ascension to leadership where you may think that a mentor is no longer important. But, you will always benefit from haiving a person you can count on with whom you can discuss ideas. This class discusses why having a mentor at the top can be more important than having a mentor at the start.
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Life at the Top
Everyone believes that life at the top is easy; that people will surround you and do everything you ask. That is not always the case. In this session, we will discuss why life at the top may not be as easy as one may think. We will explore options to keep life at the top as enjoyable as possible.
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Sharing the Vision
Some say being a visionary is being at the top of your career. The question is how do you take what is in your head and share it with others? How do you inspire people to do what you want them to do? This session will explore techniques on how you can share your vision of the future with others and get them to buy in.
more...
Change Management
Change is not for everyone and there are varying degrees of change. When you are a leader in an organization what is your expectation of how quickly your employees will change to your ever changing vision. This class will discuss change and the different levels at which people can adapt to change.
more...
Humility
Humility is a trait that is not inherint to everyone. How do you balance what you know and your expertise with self-confidence while keeping your ego in check. This class will discuss the art of humility and what it takes to be humble. We will also discuss how to be humble in a genuine manner.
more...
Growing into an Organization
Whether employees are new to an organization or new to working, this class will help them understand and adapt to the culture of their organization. The course discusses mission and vision statements and the importance of assimilating previous organizational cultures into the new environment. If someone is interested in moving up in an organization, this class is a must take!
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From The Training AdvantEdge
Getting Boomers, Gen Xers, and Gen Yers to Work Together




There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap.
This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of
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From Leadership Management Institute
LMI Catalyst Club




Organizations improve when people make effective changes. The LMI Process focuses on people... their values, self- esteem, confidence levels, leadership beliefs, and motivation. This proven process of positive behavior change can be measured and results are guaranteed.
Organization Time Management
Empowerment Communication
Goal Setting Scheduling
Managing Interruptions
Personal Time
By
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From Power Diversity, LLC
The Secret Language of Personality Types









...stand the 9 different compulsions that drive our negative behavior, and how to speak to that compulsion to break through communication barriers
Discover your own compulsions that sabotage your success and personalgrowth
Recognize the different learning styles, and incorporate them in your teaching, leadership, and training so others can grasp concepts more quickly, profoundly, and easily
Be
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From Resources Unlimited
DiSC Virtual Certification for Trainers, Coaches, & Consultants


The Virtual DiSC Certification process empowers trainers, coaches, and consultants to learn the DiSC model, administer DiSC learning tools, and then utilize the model and tools to meet their personal and organizational objectives.
The Virtual DiSC Cetification For Trainers, Coaches, & Consultants incorporates a variety of DiSC-based training materials including self-paced online training with
more...
DiSC Classroom Certification for Trainers, Coaches, and Consultants


The Classroom DiSC Cetification For Trainers, Coaches, & Consultants is a two-day seminar delivered by DiSC Trainers with 20 years of experience. This two-day process empowers trainers, coaches, and consultants to learn the DiSC model, deliver DiSC workshops to their employees/clients, incorporate DiSC into coaching and consulting settings, and to utilize the model and tools to meet their
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From The Training Clinic
Coaching and Counseling





...you effectively deal with deviant, disruptive or negative behavior that may result from an employee's problems that impact work. Successful interviewing and questioning techniques are stressed. Identifying subordinates mistakes, making suggestions, helping employees solve their own problems and guiding them through issues are included.
EXPECTED OUTCOMES
At the end of the training, the
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From Evans Analytics
Data Mining for CRM using SAS-Enterprise Miner

This course introduces you to the application area of customer relationship management (CRM) and the SAS-Enterprise Miner 6. 2 interface. Differences between the pattern learning approaches of parametric statistical analysis and data mining are presented and compared. Groups of algorithms are combined to form "ensembles" for more powerful prediction of customer response patterns. Customer behavior
more...
From Hands On Technology Transfer, Inc.
Windows Presentation Foundation Programming Using C#


... combined with C#, is used to describe the appearance and behavior of WPF applications. Students also learn how to use ADO. NET to interact with data sources and display data. Other topics include using a .config file to Control application configuration; using XML data with DataSets; and deploying WPF applications. Comprehensive labs and exercises provide the students with experience creating
more...
Windows Presentation Foundation Programming Using Visual Basic.NET


...ined with VB. NET, is used to describe the appearance and behavior of WPF applications. Students also learn how to use ADO. NET to interact with data sources and display data. Other topics include using a .config file to Control application configuration; using XML data with DataSets; and deploying WPF applications. Comprehensive labs and exercises provide the students with experience creating
more...
From Mastery InSight Institute
Outrageously Funny




A sense of humor is one of the most desired qualities in corporate boardrooms, new hires, early dating situations, and in maintaining friendships over the years. Studies have proved this over & over & over again. A simple search on Google for "scientific study sense of humor" will lead to long lists of data supporting this.
Wouldn't You Like to Be More Effective when you...
-Try to
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From Optivation
The Art of Leadership I



Fee: $450 + Materials
Dates: 03/ 08/ 2010-04/ 25/ 2010
Instructor: Karen Pikula
In The Art of Leadership Course One students will self define leadership and the role it plays in their life. They will learn the elements of caring leadership, how to identify the satisfactions and frustrations of leadership, and what people want in a leader. They will learn to look at leadership through the lens
more...
From 4 Hour Training
Ethical Leadership

For all leaders - upper management, middle management, front-line supervisors, and team leaders-ethics is essential to success. This program helps leaders understand the benefits of ethical behavior and to apply ethical principles in their roles as leaders.
more...
From CC Pace
Agile Project Management


...lue to customers.
COURSE TOPICS
Understanding PM/ CSM Behavior
The Essentials of:
Agile / Scrum
Project Management
Lean Thinking
- Customer Focus
- Value Creation
- Seeing Flow, Bottlenecks and Stresses
The Impact Lean-Agile techniques have on PMIa s:
Five Project Management Process Groups
Nine Knowledge Areas
PMI REGISTERED EDUCATION PROVIDER
CC Pace has successfully
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From Single Sourcing Solutions, Inc
Configuring the Arbortext Application
...nents.
You will learn how to modify the appearance and behavior of elements using the DCF Editor. You will also create template and sample files. You will learn how to install a document type, configure aliases, and use ActiveX controls. You will create and run macros and learn how to create dynamic dialog boxes using the XUI Editor. You will learn how to merge data from external sources.
more...
From Future Media Concepts
Motion 101 - An Introduction to Motion 3
...king with Motion's Real-Time Design engine and interface, behavior-based animation, parameter behaviors, blend modes, advanced particle system design, advanced title animation, working with templates, chroma key techniques, masking methods, DVD motion menu design, tablet-driven gesture UI techniques, working with audio, keyframing, and integration.
This course is designed for those students
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From Technology Ed
Leading Teams



.... The course will also provide fundamental tools from the behavioral and social sciences that will improve your ability to analyze organizational dynamics and take robust action. Bring your team/ group to a higher level by confidently managing tasks and motivating members to be the best they can be.
Course Outcome
After completing Leading Teams, students will be able to:
Maximize
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From Linking Savannah, GA
Data Mining for CRM using SAS-Enterprise Miner
This course introduces you to the application area of customer relationship management (CRM) and the SAS-Enterprise Miner 6. 2 interface. Differences between the pattern learning approaches of parametric statistical analysis and data mining are presented and compared. Groups of algorithms are combined to form "ensembles" for more powerful prediction of customer response patterns. Customer behavior
more...
From Treeline Training, Inc.
Business Etiquette and Common Courtesy
Why do manners matter? You bet. A company without common courtesies experiences more employee turnover, more EEOC expenses and more time spent on paperwork related to complaint issues. On an individual level, when you dona t use manners and common courtesy, it shows a lack of consideration and professionalism. People then make judgments about you regardless of your abilities. This
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Reestablishing Workplace Civility
... participants will identify different types of disruptive behavior and techniques and approaches to overcome conflict, bullying and rudeness. They will create and implement organizational communication strategies to redefine the organizational culture into one of trust and teamwork. This course allows participants to practice techniques for running productive meetings and one on ones, as well
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Behavioral Interviewing
...behavioral interviewing program is a dynamic course that gives you the skills to make the best hiring decisions - and avoid costly blunders. You will learn competency-based behavioral interviewing; using the accepted opinion that past and present behavior is the best forecaster of future performance. Whether youa ve performed 100 interviews or you are new to the interviewing world, this
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From People Biz Inc.
DISC 4 Week Tele-Classes March 4th, 11th, 18th, and 25th @ 3 pm CST
Learn about behavioral styles
Understand your own strengths and weaknesses
How to manage different styles
How to match behavior to job roles
How to use DISC in the hiring process
How to read a DISC Graph
How to sell and service different styles
more...
From NR Computer Learning Center
MS Outlook 2010 Basic





...sages and message attachments.
a Configure Reading Pane behavior.
a View message participant information.
a Respond to messages.
a Save and update contact information.
a Communicate with contacts.
a Display different views of contact records.
a Print contact records.
a Schedule and change appointments.
a Schedule and change events.
a Schedule meetings.
a Respond to meeting
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From Family Therapy Training Institute of Miami
Implementing Evidence Based Programs



...ses that have the maximum potential for influencing staff behavior and organizational functioning. These drivers, shown below, are also compensatory in nature in that a weakness in one can be overcome by strengths in another:
a Programmatic Congruency - theoretical understanding of the Model
a Aligning the "FIT" between the specific EBP and the target client population
a home or
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From Bpminstitute.org
Modernizing Requirements Gathering Reshaping the Approach to Business Analysis




...uction to defining requirements and representing business behavior scenarios at a level above technical software designs. It provides business analysts a way to make a transition from their "go-between" role for business and IT to a valued advocate for the business that has an instrumental role in designing key aspects of a business solution with a service-based product mindset.
This new
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Advanced Process Management Principles - Key to Sustainability




...ned, requires transforming traditional thought models and behaviors to look at the value that the business creates for customers systemically. This is easier said than done.
This is an advanced course and will be of most value to those participants who have a strong base of practical experience. This interactive workshop presents essential principles from a non-technical perspective with a
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From Life Link Training Institute
Motivational Interviewing
...ophy include:
1. Client resistance typically is a behavior evoked by environmental conditions (like the behavior of the therapist).
2. MI focuses on clients' sense of self-efficacy.
3. Clients are responsible for their progress.
4. Motivational Interviewing gives priority to resolving ambivalence.
5. The client/ counselor relationship should be collaborative and
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Community Reinforcement Approach
...behavioral treatment approach for substance abuse problems. It was developed to utilize social, recreational, familial, and vocational reinforcers to aid clients in the recovery process. CRA acknowledges the powerful role of environmental contingencies in encouraging or discouraging use, and attempts to rearrange these contingencies such that sober behavior is more rewarding than using
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From Repario Ltd
Team GroundWorks

Based upon the GroundWorks model, teams define and (re)establish rules for behavior in three areas:
* CommonGround
* BattleGround
* UnderGround
Mixing experiential activities with group discussion, the team begins to create a micro-culture for 'how things are done around here'.
Through this active process, your group also determines how to hold each other accountable.
more...
From CCAD inc.
Working with Dimension Styles
Learn to manage the appearance and behavior of dimensions in AutoCAD with this FREE CAD Bytes Webinar by CCAD inc.
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From The College of Call Center Excellence
Call Center Social Media Certification




...nts one of the most significant changes in consumer media behavior in history, resulting in fundamental shifts in the way companies communicate and interact with consumers. This course provides the practical knowledge and insights required to establish objectives and strategies, properly select the social media platforms to engage consumers, while monitoring and measuring the results of these
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From Youth Change
2012 Seattle WA Breakthrough Strategies to Teach and Counsel Troubled Youth



Seattle, May 3-4, 2012, Portland OR, October 11-12, 2012, plus distance learning and on-site inservice options.
Got Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal,
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From PTR Training
Team-Building
Teamwork has become a necessity in virtually every industry. But how do you get your team to really click on all cylinders? This interactive program teaches you how to get your team to act as one while maintaining individual accomplishments. Youa ll learn how to overcome any lack of cohesiveness, leadership, or positive attitude and how to maximize team efforts in working toward common goals
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Communication Skills Manager
As a leader, your communication skills are your most important asset. This skill-packed program will help you better communicate with your employees, respond to conflict, handle difficult situations, and build professional relationships. Learn interpersonal skills to help you conquer office politics, develop rapport, and defuse bad situations. Increase cooperation, enthusiasm, personal
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Accountable Leadership
Once it was enough to get the job done and sign off on it. Moving into the global arena, thata s no longer good enough. At every level, todaya s managers and staff must take command of every task, process and protocol. This powerful one-day class will lay it all out in terms you can understand.
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How to Build and Maintain a Successful Team
Teamwork has become a necessity in virtually every industry. But how do you get your team to really click on all cylinders? This interactive program teaches you how to get your team to act as one while maintaining individual accomplishments. Youa ll learn how to overcome any lack of cohesiveness, leadership, or positive attitude and how to maximize team efforts in working toward common
more...
Recruiting Hiring and Keeping Top Performers
Quality employees are the life-blood of any organization. Poor hiring practices can quickly drive an organization into the ground. This high-impact course teaches you the secrets of finding, hiring and keeping the best people for your organization. Youa ll learn to recruit, interview and select top-notch individuals. And youa ll learn to deal with unacceptable behavior and properly
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Effective Leadership Skills
This in-depth 2-day program will give you the skills you need to successful lead a high-performance team. You will learn how to access your team, motivate employees, and fix performance problems. You'll practice using the techniques from the class and apply them to real issues and situations. Whether you're a first-time supervisor or a long-term executive, you'll be prepped with new tools you can
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From Youth Change
Kansas City, MO - Breakthrough Strategies to Teach and Counsel Troubled Youth
April 23 - 24, 2009
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
Seattle, WA - Breakthrough Strategies to Teach and Counsel Troubled Youth
May 8-9, 2009:
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and more.
more...
Portland, OR - Breakthrough Strategies to Teach and Counsel Troubled Youth
October 8-9, 2009:
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
Seattle WA - Breakthrough Strategies to Teach and Counsel Troubled Youth
May 7-8, 2009:
Got Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours
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Phoenix AZ - Breakthrough Strategies to Teach and Counsel Troubled Youth
December 11-12, 2008:
Got Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours
more...
Seattle, WA - Breakthrough Strategies to Teach and Counsel Troubled Youth
Got Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available.
Free sample
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Los Angeles - Breakthrough Strategies to Teach and Counsel Troubled Youth
April 17-18, 2008:
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
Los Angeles - Breakthrough Strategies to Teach and Counsel Troubled Youth
March 13-14, 2008
Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and
more...
Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth
March 13-14, 2008
Got Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours are
more...
Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth
Got Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours are available.
Free
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The Problem Student Problem-Solver Workshops











Got Problem Kids? Here's your Problem Student Problem-Solver Conference.
You name the problems and this workshop delivers hundreds of immediate,
problem-stopping answers. You will leave with innovative, more effective
strategies for school failure, truancy, dropping out, work refusal, violence,
delinquency, bad attitudes, depression and more. College credit and clock
hours available.
more...
Breakthrough Strategies to Teach and Counsel Troubled Youth







200 innovative new methods to turnaround troubled and problem youth.
more...
Control the Uncontrollable Student





Hundreds of methods to prevent and manage violence in school, community
more...
Classroom Management for the Unmanageable Classroom








Learn how to manage even the most unmanageable classroom or group
more...
Working with Troubled Girls








You can't use one-gender-fits-all methods with girls. Find out what to do instead.
more...
Conduct Disorders-- What You Need to Know





Discover the truth about working with conduct disorders and other extremely misbehaved youth. You will finally know the secret to managing these most unmanageable youngsters
more...
From Manufacturing Executive Institute
Driving Business Performance With New Metrics and Incentives
...des to shape the leadersa and subordinatesa behavior in ways that ultimately lead to the achievement of desired results.
Establishing performance metrics which are not vertically aligned with the mission and vision of the organization usually results in dysfunctional behaviors. Properly aligning performance metrics up and down (and across) the organization (and keeping them
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Stop Hiring Misfits A Proven Recruiting Framework for Identifying Evaluating High Performance Job Candidates
...uate and understand a candidatea s competencies and behavior-shaping personal qualities is essential to hiring the best candidate. And though it is lack of competencies that result in nearly 70% of all terminations, it is the personal qualities that separate great employees from average employees. Personal characteristics, both of the competency nature and personal quality nature, define
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Using the Process Reengineering Matrix To Determine Which Improvement Initiatives You Should Invest
...essentially boil down to a tradeoff between economics and behavior both manageable and both with quantifiable outcomes.
This valuable 1-day Manufacturing Executive Institute "LEAN Tools" Workshop presents a tangible methodology that has been used by hundreds of companies to address these tradeoffs and present a quantifiable assessment of potential project success. Developed over years of
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THREE Techniques to Reduce Days-Sales-Outstanding DSO by MORE THAN 15 in LESS THAN 100 Days
Days-Sales-Outstanding (DSO) defines the number of days a company takes to collect revenue after a sale is made. A low DSO indicates the company collects its money fast. But a low DSO can also indicate other important conditions. For example, when a companya s DSO is significantly less than peer companies, it usually suggests the company has a different front-end business model than
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From Disney Institute
Disneys Approach to Leadership Excellence
...ls of the entire corporation.
Whether subtle or overt, behaviors demonstrated by employees - in particular those in management roles - are instrumental in conveying values, guiding strategy, and inspiring passion and interest. When practiced, the effect is far more powerful than merely directing employees to adhere to company policy. Positive actions consistently tell the story not only of
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From Manhattan Edit Workshop
Motion 501

...king with Motion's Real-Time Design engine and interface, behavior-based animation, parameter behaviors, blend modes, advanced particle system design, advanced title animation, working with templates, chroma key techniques, masking methods, DVD motion menu design, tablet-driven gesture UI techniques, working with audio, keyframing, and integration.
Cost: $950 (includes Apple Certified
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Motion 101

...king with Motion's Real-Time Design engine and interface, behavior-based animation, parameter behaviors, blend modes, advanced particle system design, advanced title animation, working with templates, chroma key techniques, masking methods, DVD motion menu design, tablet-driven gesture UI techniques, working with audio, keyframing, and integration.
Cost: $1200 (includes Apple Certified
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Motion 100

...king with Motion's Real-Time Design engine and interface, behavior-based animation, parameter behaviors, blend modes, advanced particle system design, advanced title animation, working with templates, chroma key techniques, masking methods, DVD motion menu design, tablet-driven gesture UI techniques, working with audio, keyframing, and integration.
Cost: $950 (includes Apple Certified
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From Best@Selling
Master Selling Series
...tening process to selling. They know how to modify their behavior and hear what their customers mean.
4. Power Persuasion: Unleash Your Influence Skills
If you're looking for an edge in business today and want to be prepared to meet the challenges of tomorrow, persuasion strategies can be just what you need. Successful business professionals know which persuasion strategies to use
more...
From Xanterra South Rim LLC
Working Together


This course covers nonverbal communication, survival tips, information about some cultures at GCSR such as Jamaica, Ecuador, Thai, Vietnamese, Native American with some video input to help all employees work together more effectively. The course objectives are to learn how your personal background and experiences prepare you to work with a broad cross section of people, to review work standards
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From Motivational Interviewing Training
Motivational Interviewing Training Theory and Skill Building
...tive strategies and skills for working with many forms of behavior change including: mental health, substance abuse, criminal justice-corrections, homeless services, domestic violence, employee assistance programs, education, vocational rehabilitation, gambling, weight change and primary health care including HIV. It is effective for both adult and adolescent populations.
*Understand
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Motivational Interviewing Theory and Skill Building Training Seminar -httpuserserolscomksciaccaMIannouncehtm
...tive strategies and skills for working with many forms of behavior change including: mental health, substance abuse, criminal justice-corrections, homeless services, domestic violence, employee assistance programs, education, vocational rehabilitation, gambling, weight change and primary health care including HIV. It is effective for both adult and adolescent populations.
*Understand
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From The Modeling Agency
Predictive Analytics and Data Mining - Strategic Implementation

...ss, to improve profitability, to reduce costs, anticipate behavior, and market more effectively. The mining of data for predictive indicators creates information assets that an organization can leverage to achieve these strategic objectives.
Predictive analytics is a data-driven extension to an enterprise's decision support system (DSS) architecture. It complements and interlocks with other
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From Marigold Consulting
Diagnosis Differentiating Between Benign and Malignant Work Behaviors
Several members of the support staff routinely return from lunch 15 minutes late. A client commented to you about the new receptionist's less than professional telephone demeanor. In this clinic, we'll examine several different kinds of benign and malignant workplace behaviors and how they affect customer service delivery and profitability.
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From The Executive Protection Training Institute
1 Day Defensive Handgun Tactics & Techniques for Executive Protection


1-Day Defensive Handgun Tactics & Techniques
for Executive Protection & High-Risk Environments
Overview
This 1-Day Intensive Training Seminar is designed to teach the attendee/ s what is needed to make fast action combat shooting decisions (with a strong emphasis on draw and fire exercises) This hands-on, live-fire scenario-driven training will teach you: a how to move the principlea ,
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From TrainSmart, Inc.
Coaching For Performance
...and counseling skills to address employee performance and behavior in order to improve their motivation and productivity.
The Problem
* Many leaders do not understand how the performance management process, that is driven by coaching, leads to improved performance.
* Coaching skills are lacking or confused with mentoring.
* Most organizations lack a common language and set of
more...
Managing Employee Performance
Employee performance appraisals help improve business results through individual and team performance. Measuring employee, team, department and even organizational performance can be a daunting task. TrainSmart uses its performance management system as a tool to build relationships between supervisors and employees. TrainSmart designs a customized performance management system that is unique to
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From Fathom Corporate Training
Internal Brand Training
...erefore critical for management teams to fully link staff behaviors with a brands foundational DNA; the vision, mission, position and personality of the brand. The challenge? Managers cana t deliver what they dona t know. Statistics reveal that 62% of staff members lack their managements support for delivering on brand promises effectively. Thata s probably because 42% of managers themselves
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From TrainSmart, Inc.
Building Better Business Relationships
The foundation of personal and professional success lies in understanding others and realizing the impact of your behavior on the people around you. This course will help you increase understanding and communication to build stronger, more successful relationships.
more...
Dealing With Difficult People
Through this highly interactive class, the participants will learn what behavior is difficult for them to handle and ways to control their reactions toward it.
more...
Communicating Effectively
This workshop looks at behavior as a choice and increases awareness of the consequences behavioral choices have on others.
more...
From Fathom Corporate Training
TIME MANAGEMENT SKILLS WORKSHOP


Time is like a river. It keeps on flowing even though we get caught up in its turbulence and can t seem to come up for air. We later realize that were out of balance and off course both personally and professionally. New and constantly changing corporate objectives can be overwhelming leaving us feeling out of control. Decision-making often resides at levels outside our own sphere of
more...
From Mobile Technical Institute
Exceptional Customer Service

Today s consumers demand exceptional customer service. Excellence in customer service is one of the primary factors in determining the future success or failure of a company. Learn the truth about common customer service myths, gain insight into the expectations and needs of today s consumers, learn key factors in customer-focused behavior, as well as tips for providing exceptional customer
more...
Customer Service Esentials

Providing exceptional customer service is essential for individual and organizational success. Today s consumers demand exceptional customer service. Excellence in customer service is one of the primary factors in determining the future success or failure of a company. Learn the truth about common customer service myths, gain insight into the expectations and needs of today s consumers, key
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From Luminous Works
Digital Drawing Workshop
...ograms (e.g., Freehand) will already be familiar with the behavior of this tool. However, those who are new to drawing should spend these few hours with us in preparation for learning the other aspects of applications like Adobe Illustrator.
-Master Anchor Points and the Handles that control them
-Convert type to shapes, then customize it
-Move the paths you draw from one application to
more...
Web Publishing Overview


...anging a host for your site
-Site Content vs Structure vs Behavior
-The relationships between HTML and Cascading Style Sheets (CSS)
-Web graphics formats: GIF, JPEG, SWF, PNG deciphered
-Browser support (or the lack thereof)
-Evaluating how much to do yourself vs hiring a pro
-Testing your site
-If a pro built your site, can you maintain it?
-Q & A
Who should take this class?
-You If you're
more...
From AJ Novick Group
Anger Management Classes





... * Develop the capacity to influence others by your own behavior
* Enhance skills in empathy and emotional awareness to make more positive connections with others
* Decreases employee absenteeism, increases teamwork and productivity, reduces liability for corporations
* Gain skills in forgiveness as well as how to more accurately manage expectations
* Accepted by Businesses,
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From Performance Evolution, Inc.
The H-factor in Management



...they do.
Understand what things have to change to drive behavior in a direction.
Business systems that would benefit from applied behavior analysis are often overlooked. We can help if your organization has any system or area that is:
Not being complied with or not being used effectively.
Putting people at risk.
Exposing you to liability.
Impacting the quality of your product or
more...
From Ciprian Stan
Free Info Session - FREE Event Introduction to NLP - Atlanta GA
...(Linguistic) and how their interplay affects our body and behavior (Programming). Come and experience how these tools could become personal assets in individual development.
Where?
The NLP Group of Atlanta
Our Business Address: 1229 Johnson Ferry Road, Suite 103 D, Marietta, GA, 30068
When?
Twice a month. The second and the last Monday of each month.
Start Time: 6: 30 PM -
more...
From Innovate Llc
CEE685 System Identification

...mathematical models of systems from observations of their behavior; time series, state-space, and input-output models; model structures, parametrization, and identifiability; non-parametric methods; prediction error methods for parameter estimation, convergence, consistency, and asymptotic distribution; relations to maximum likelihood estimation; recursive estimation; relation to Kalman
more...
CEE400 Integrated Circuit Engineering

This course can be held at your company site for 6 or more participants. Please call us at 1. 407. 780. 5585 or send an email to innovatellc@gmail. com
CEE400 Integrated Circuit Engineering
This course gives a broad, comprehensive coverage of integrated circuits, embracing fabrication, circuit techniques, and VLSI/ ASIC system aspects. Topics covered include: integrated circuits fabrication
more...
CEE270 Fundamentals of Fiberoptics

...Fiberoptics
The essential fundamentals that govern the behavior of lasers and fiberoptics will be explained. Emphasis will be on the understanding, in real time, of the fundamental concepts involved. This course does not require a technical/ mathematical background. Topics include: fiberoptic standards and measurements, multimode fiber, single mode fiber, fiberoptic sources, fiberoptic
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CEE220 Introduction to Electric Power Systems

...deling of magnetic field devices and description of their behavior using appropriate models, simplification of problems using transformation techniques, analysis of power electric circuits, magnetic circuits, and elements of linear and rotating electric machinery, use of lumped parameter electromechanics to understand power systems, and the interconnection of electric power apparatus and
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From Virtues Village LLC
Awakening the Gifts Within - An Introduction to the Five Strategie of The Virtues Project
...nd self-confidence. Manage anger and counteract bullying behavior. Resolve conflict peacefully. Learn the art of setting boundaries for healthy relationships and safety. Honor diversity and develop unity. Improve listening skills and more.
WHO SHOULD ATTEND: Those who want to enhance personal and professional relationships, minimize the potential for community violence, build
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From Center for Family Development
10 Steps to Changing Limiting Beliefs

Success in achieving your goals depends upon getting past limiting beliefs. Whatever your intention (better relationships, more self-confidence, less anxiety and depression, etc.), this group provides very practical skills for identifying and changing those tapes that sabotage your success and negatively drive your behavior. Proven, effective techniques.
10 sessions, $50 / session, 10%
more...
Healthy Living Group

Whether your goal is weight loss, more energy or improved health, a healthy living approach is vital! Using techniques such as mindfulness, cognitive behavior therapy and hypnosis, the group will work towards mastery over the mind-body connection and how to achieve systemic balance and health.
8 Sessions, $40 / session, Some Insurance Accepted
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From Bellflower Center for Prevention of Child Abuse
Understanding and Responding to Children's Sexual Behavior
...Behaviors
This 3-hour training provides an overview of childrena s sexual behavior from early childhood through pre-adolescence; from normal to problematic. The training provides guidelines for techniques when talking with children about sexual behaviors. Appropriate responses to promote healthy sexual development are also discussed.
This training is supported by research indicating
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From Management Training Systems, Inc.
Creating a Resilient Organization




...
What is resilience? Is it a trait, characteristic or behavior? Is the ability to be resilient inborn or acquired? If we have it, can we lose it? If we dona t have it, can be get it? We need only to reflect on the rapid changes in our environment to understand the need for PERSONAL RESILIENCE. It is estimated that today employees will change job twenty or more times and will
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From Brad Worthley International
How to Coach Your Employees Peers or Supervisor
There is a huge difference between training and coaching, so this session will teach you the technical process of personal coaching. Coaching is a gentler form of communication that can get employees to do the things you have been asking them to do and help them gain respect for you in the process. Coaching is about self discovery and allowing employees to come up with their own answers to
more...
Turning Managers into Leaders
...o?a Brad provides suggestions on how we can change our behavior just slightly, in order to greatly impact the people we lead. This session is a must for a strong company culture. This session is targeted to anyone, from any industry, who is in a supervisory role. Some of the topics covered will include:
a 22 Characteristics of a Great Leader
a Differences Between Managers and Leaders
more...
From Anjis Consulting, LLC
Sexual Harassment Training

Explore the question of welcomeness, appropriateness, and the critical dos and don'ts in preventing sexual harassment in the workplace.
By viewing examples of harassing behavior and having its effects and ramifications explained to them in no uncertain terms, employees will come to understand that it is everyone's responsibility to keep the workplace free of sexual harassment.
more...
From Maximum Potential Training
Regulatory Compliance
Regulatory Compliance : Leadership and the Law
Over the years , several laws have been passed that have a direct effect on those in leadership roles within an organization. In order to become a successful leader, one must have a knowledge of what those laws are and how they are to be applied and upheld in the workplace.
This module will discuss the following laws :
a Qualifications to be a
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From Motivational Interviewing
Motivational Interviewing Intensive Introductory Workshop


This 2-day workshop uses lecture, demonstration, video, and practice exercises to teach Motivational Interviewing (MI). MI is a client-centered, directive counseling/ communication style, developed by Drs. Bill Miller and Steve Rollnick, used to help people change behavior. It is the art of influencing people toward health by eliciting their own arguments for change rather than confronting,
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From Fulcrum Point
How to Manage Up
This course will go over how to communicate with your management, upper management and your peers. Tips on how to match behaviors and personalities, understanding values, listening and asking questions will be covered
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From Case Western Reserve University - Executive Education
Coaching for Intentional Development
..., Ph. D. extensive author and Professor of Organizational Behavior at Case Weatherhead School of Management. Receive personal direction that benefits you and your organization, including instruction on coaching EI, individual coaching from Master Coaches, and multiple practice sessions within a supportive learning environment. The program's distinctive strength is based on the Intentional
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Mastering Cross-Cultural Communication Nov 30, 2011
... of differences in values, assumptions, expectations, and behavioral styles. Participants will study various models for understanding behavior within a cultural context and learn to interact appropriately for positive impact.
This seminar will use discussions, exercises, case studies, videos, simulations and group examples to help participants explore a conceptual framework for
more...
Keeping Yourself Healthy Motivated and Engaged Aug 8, 2012
However we define a success,a our ability to achieve it and enjoy it depends upon our health and wellbeing. In this capstone program, we focus on developing three essential components to ongoing performance and renewal: awareness, compassion, and optimism. By enlarging our awareness, we discover our core beliefs, remove blocks to change, test our assumptions and collect new evidence. Using
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Boyatzis on Leadership Resonance and Renewal Jul 19 2012
... the Departments of Psychology at Case and Organizational Behavior at Case Weatherhead School of Management, and Human Resource Management at ESADE in Barcelona, and an extensive author. Using insights from the latest research, he will explore the link between emotional intelligence and resonant leadership, the underlying psychological and physiological processes that impact performance, and
more...
Boyatzis on Leadership Resonance and Renewal Dec 6, 2011
... the Departments of Psychology at Case and Organizational Behavior at Case Weatherhead School of Management, and Human Resource Management at ESADE in Barcelona, and an extensive author. Using insights from the latest research, he will explore the link between emotional intelligence and resonant leadership, the underlying psychological and physiological processes that impact performance, and
more...
Communication Strategies for Women in Leadership Nov 9, 2011
...either too much or too little of a male-preferred form of behavior. These conclusions can interfere with the recognition of the value of women's ways of thinking and communicating and inhibit their contributions to organizational problem-solving and innovation. A linguistic approach to the topic helps participants learn to understand and appropriately respond to invisible conversational styles
more...
From Southwestern Vocational College
145 Hour Security Protective Services Training
... Resolution, Disasters & Emergencies, Dynamics of Student Behavior, Risk Analysis, Physical Security, Principle Protection,
Threat Assessment
Total Hours of Training a a a a a a a ... 145 Hours
Tuition $2, 500. 00
** ADDITIONAL STATE FEES REQUIRED a NOT COVERED BY TUITION **
State Fees: Live Scan Fee (background check)$109. 00
Guard Registration $50. 00
Firearms
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From The Professional Housekeeper
Becoming a Professional Housekeeper


Career Development - Resume Building, Experience & Training, Employment Agreements, Job Acceptance, Working Protocol, Handling Issues on the Job, Lines of Communication, Professional Behavior, Termination Procedures
You will learn how to being a career in the private service industry whether you want to be a day cleaner to an Executive Housekeeper.
more...
From Intertech
Complete OOAD with UML Training
Learn how to use object-oriented techniques from requirements gathering to implementation. Students learn how to analyze and design classes and their relationaships to each other in order to build a model of the business requirements. A strong emphasis is placed on diagram notation for use cases and class relationships, as well as on sequence and state diagramming to capture the dynamic behavior
more...
From Moviola Digital Education Center
Apple Motion - Level I

...king with Motion's Real-Time Design engine and interface, behavior-based animation, parameter behaviors, blend modes, advanced particle system design, advanced title animation, working with templates, chroma key techniques, masking methods, advanced 3D features, working with audio, keyframing, and integration.
Topics include:
Understanding behavior-based animation and templates
Working
more...
From PAR Foundation
Suicide Prevention Intervention and Postvention
...mmon myths about suicide
a Risk factors for suicidal behavior
a Frequent motivations for suicide
a Problem solving methods
a Effective intervention strategies
a Elements of effective postvention
a Elements of survivor grief
a Community referral sources
a a Mini-lecturea on suicide
a Feelings and reactions of suicide survivors
Learning
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From Self Coaching Center
Behavior Safety 101
...Behavior Safety 101 is a 30-day engagement program that teaches basic behavior safety skills, asks for a commitment to practice these skills, and provides daily activities for individuals to become involved with their personal development and use of the skills.
Behavior Safety is a process that involves the behaviors and actions of individual employees within a work group. To assist
more...
Certified Behavior Safety Specialist -- An Industry First



...n administered by the AMERICAN ASSOCIATION for INDUSTRIAL BEHAVIOR SAFETY. Charter CBSS Memberships in AAIBS will be limited to 2010 particpants training classes. Regular CBSS Membership will start in 2011.
CBSS are trained to:
*Implement the Self Coaching Center's SIX (6) Measurable Behavior Safety Skills proven to reduce human error.
*Provide employees with tools and
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From Academy for Energy Efficiency Training
New Certification Training for BPI Building Analyst with 3D Simulation Game
New! 3-D Simulation Training for Combustion Safety
Academy uses a new interactive simulation game to bridge the gap between limited field training and the vast complexity of combustion safety testing. In addition to the live hands-on field training, you will practice combustion zone inspection, preparation and testing in the safety of a fun virtual environment. Exposure to numerous scenarios,
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From Dr Rick Goodman
Conflict Management
...e situations involving conflict.
Confront the annoying behavior of others without angering or offending them.
Keep anger, tears, and unwanted emotions in check at all times.
Boost your productivity by no longer wasting time and energy in pointless arguments with coworkers and supervisors.
Know how to defuse an angry person so the situation doesna t escalate.
Use
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Communication Mastery
...self-confidence by allowing you to recognize manipulative behavior and diffuse its effects. This training will teach you how to confront problematic behavior and how to effectively negotiate mutual solutions.
Through active participation in role plays and intensive group discussion, you will discover the causes of common misunderstandings with communication and solutions. You will begin to
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Winning Strategies for Dealing with Difficult People
...
Learning Outcomes:
-Identify the styles of difficult behavior and determine
your own personal style
-Build strategies for creating an atmosphere of positive
communication
-Identify ways people create and use conflict
-Determine how and when to train, coach and counsel
difficult employees
-Develop tactics that can help manage difficult behavior
-Diagnose underlying factors that
more...
From MI Training Today
Motivational Interviewing 2-Day Intensive for Mental Health Professionals
MI Training Today provides the highest quality Motivational Interviewing Training, Consultation, and Coaching services. The Motivational Interviewing 2-Day Intensive is your first step to learning and implementing Motivational Interviewing into your practice.
Attendees who are highly encouraged to attend include (but are not limited to); Psychologists, Social Workers, Alcohol and Drug
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From Altshuler & Associates
Interpersonal Conflict A Positive Opportunity for Change and Improved Relationships


...flict that produces a negative experience, but rather the behaviors that we use to resolve conflict. In the United States conflict is most frequently addressed with competitive or me vs. you behavior. The tactics used in this approach are frequently adversarial if not combative, and results in a solution that meets the needs of only one of the parties, frequently damaging the relationship of
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From Wintrac Inc.
Motivating Employees to be Their Best Leadership Development
...tick approach that tries to get employees to change their behavior based on external factors. This program is about helping managers and supervisors create the appropriate climate that fosters positive feelings and eliminates obstacles, then employees will be intrinsically motivated. The three elements of this type of climate are community, influence and openness. The program focuses on
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From InfoSmart Technologies Inc.
Business Analyst - IT
Who will attend?
Business Analysts, System analysts, Technical Leads, Project Managers,
Developers and
Testers, who want to learn how to use UML2 and Use Case Modeling to
their projects.
Hands-on Experience
Practical Hand-on Examples and Case Studies are integral part this Workshop.
Use Case Modeling, Unified Modeling Language (UML2) and Enterprise Architect
Master Use Case Modeling
more...
From Person Development Seminars of Texas
Violence Intervention
The Violence Intervention program, often referred to as the anger management or domestic violence
program, has been highly effective in reducing repeat offenses. The class engages in a series of group discussions and workbook exercises that explore personal matters such as strengths, daily challenges, temperament, personal values, stress management, substance use, anger, use of violence, choice &
more...
From Wintrac Inc.
Oracle Database 11g R2 - SQL Tuning
This learning guide will equip database administrators and application developers to build efficient SQL statements and to tune database applications. When this effort is complemented by database server and PL/ SQL application tuning, then a highly efficient application execution environment is created. One will learn about the internals of SQL statement execution, how to monitor the performance
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From The Koenig Group
Business Ethics
This seminar goes to the heart of workplace ethics issues by laying a solid foundation in personal character and then providing practical, down-to-earth training on how to overcome ethical dilemmas on the job. It doesn't just treat the symptoms of ethics problems; it helps address the underlying questions and answers behind ethical problems in the workplace.
The format of this seminar makes
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From Wintrac Inc.
Advanced PowerBuilder Classic 12 Programming
... composite style reports.
Manipulate the properties and behavior of the DataWindow control.
Access and modify the properties of the DataWindow object.
Describe the internal organization of the DataWindow buffers.
Analyze issues involved in managing transactions and concurrency.
Use DataWindow techniques to access, update, and validate data from the database.
Create a DataWindow
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From The Koenig Group
Managing Conflict in the Workplace
...situations involving conflict.
10. Confront the annoying behavior of others without angering or offending them.
11. Keep anger, tears, and unwanted emotions in check at all times.
12. Boost your productivity by no longer wasting time and energy in pointless arguments with coworkers and supervisors.
13. Know how to defuse an angry person so the situation doesna t escalate.
14. Use
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From Systemation
Advanced Certificate in Business Analysis
...n-depth understanding and grasp of key techniques such as behavior and data modeling, this Program takes the Practitioner Certificate in Business Analysis Program to the next level.
Consisting of three intensive but highly digestible workshops, the Advanced Certificate in Business Analysis Program focuses on enterprise analysis and requirements analysis, documentation and implementation.
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From The Koenig Group
Cross Cultural Communication Skills
...alue and trust
Working with a three-dimensional model of behavior
a Identifying how you interact with others and how to make improvements
a Calibrating the variance between what you want and what you express
Matching your body language to your message
a Enhancing your message to gain your intended results
a Creating believable and credible messages
a Ensuring that your
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From Corporate Education Group
Driving Performance Through Emotional Intelligence
Mastering the Art of Interpersonal Leadership begins to unravel the mystery of what separates those who truly are influential within organizations from those who could be. Through developing your intrapersonal intelligence and interpersonal intelligence understanding yourself and understanding others you will gain insight into the motivators and drivers that affect your own behavior and that
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From Deltennium
Lead with Love - Keynote Address
...ill challenge the audience to think differently about the behavior and the role of the work leader. The term Work Leader is used to describe the first level of leadership in an organization, and the audience is challenged to consider the work leader as the key to organizational success.
LEARNING OUTCOMES: This keynote is designed to propose what at first glance appears to be a
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From Wintrac Inc.
Communicating Across Cultures
Increasingly, businesses around the world have become more interconnected, and companies have to think more globally in order to succeed. Despite economic ties with foreign nations, countries can be ill-prepared for doing business abroad, lacking the knowledge and sensitivity to adjust their business behavior to different cultural contexts. This course will provide you with strategies to
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Emotional Intelligence for Managers
In this course, you will assess your current emotional intelligence capabilities, determine your strengths, and identify areas for improvement. You will examine how emotions affect behavior and how those behaviors impact your relationships with others. You will also develop strategies for managing the emotional energy in yourself and others.
You can get a complete list of other Business Skills
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Motivating Employees to be Their Best
...tick approach that tries to get employees to change their behavior based on external factors. This program is about helping managers and supervisors create the appropriate climate that fosters positive feelings and eliminates obstacles, then employees will be intrinsically motivated. The three elements of this type of climate are community, influence and openness. The program focuses on
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Civility in the Workplace
It is not always a given that you will like the people that you work with, but it is important to understand the value of being civil to one another. In this course participants will identify different types of disruptive behavior and techniques and approaches to overcome conflict, bullying and rudeness. They will create and implement organizational communication strategies to redefine the
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ENTERPRISE LINUX SYSTEMS ADMINISTRATION
Intended for students already comfortable with working in the Unix environment, this in-depth course helps students acquire the variety of skills needed to set up and maintain Unix computers. The class covers subjects ranging from initial installation of Linux to day-to-day administrative tasks such as management of user accounts and disk space, and even imparting the troubleshooting skills future
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DB2 for z-OS Application Performance Tuning
...rall DB2 SQL Performance Considerations.
Discuss the "behavior" of the DB2 Optimizer.
Explore DB2 SQL performance issues as revealed by using the EXPLAIN feature.
The major columns PLAN_TABLE and DSN_STATEMNT_TABLE are analyzed in detail. The results of the DB2 EXPLAIN process are reviewed to obtain insights into the Way(s) that the Optimizer chooses the access path to access DB2
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Negotiation Skills
Too often a group will meet to negotiate an arrangement and fail to come to a reasonable position - entrenched positions will stop useful negotiation and poor use of interpersonal skills leads to "stand off" positions and win-lose type situations. Aggressive behavior wins out and the result is not implemented. Win-lose can lead to a future of even less useful meetings. This 2-day course offers the
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Business Etiquette and Common Courtesy
Do manners matter? You bet. A company without common courtesies experiences more employee turnover, more EEOC expenses and more time spent on paperwork related to complaint issues. On an individual level, when you dona t use manners and common courtesy, it shows a lack of consideration and professionalism. People then make judgments about you regardless of your abilities. This program
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Behavioral Interviewing
...behavioral interviewing program is a dynamic course that gives you the skills to make the best hiring decisions - and avoid costly blunders. You will learn competency-based behavioral interviewing; using the accepted opinion that past and present behavior is the best forecaster of future performance. Whether youa ve performed 100 interviews or you are new to the interviewing world, this
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From CustomerCentric Systems, LLC
CustomerCentric Selling Custom or Public Workshops
...ill understand:
a The pitfalls of traditional selling behavior
a Why some things are more difficult to sell than others
a How risk-averse, non-expert organizations buy products/ services they don't fully understand.
a How needs develop in the mind of the buyer
a How needs develop across an organization
a How they make the decision to buy
a The key skills necessary to succeed in
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From Wintrac Inc.
Migration to WebSphere Business Integration
This course will integrate a combination of instructor-led discussions and interactive workshops to demonstrate the usage of the WBI Server components for building integrated applications across multiple platforms. This seminar will focus on the following topics: integration of WBI products, J2EE environment, business event synchronization, WBI administrative tools, WBI design toolset, process
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Advanced PowerBuilder 7 Programming
... composite style reports.
Manipulate the properties and behavior of the DataWindow control.
Access and modify the properties of the DataWindow object.
Describe the internal organization of the DataWindow buffers.
Analyze issues involved in managing transactions and concurrency.
Use DataWindow techniques to access, update, and validate data from the database.
Create a DataWindow
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Advanced PowerBuilder 8 Programming
... composite style reports.
Manipulate the properties and behavior of the DataWindow control.
Access and modify the properties of the DataWindow object.
Describe the internal organization of the DataWindow buffers.
Analyze issues involved in managing transactions and concurrency.
Use DataWindow techniques to access, update, and validate data from the database.
Create a DataWindow
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Advanced PowerBuilder 9 Programming
...d composite style reports.
Manipulate the properties and behavior of the DataWindow control.
Access and modify the properties of the DataWindow object.
Describe the internal organization of the DataWindow buffers.
Analyze issues involved in managing transactions and concurrency.
Use DataWindow techniques to access, update, and validate data from the database.
Create a DataWindow
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Advanced PowerBuilder 10 Programming
...d composite style reports.
Manipulate the properties and behavior of the DataWindow control.
Access and modify the properties of the DataWindow object.
Describe the internal organization of the DataWindow buffers.
Analyze issues involved in managing transactions and concurrency.
Use DataWindow techniques to access, update, and validate data from the database.
Create a DataWindow
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Advanced PowerBuilder 10-5 Programming
... composite style reports.
Manipulate the properties and behavior of the DataWindow control.
Access and modify the properties of the DataWindow object.
Describe the internal organization of the DataWindow buffers.
Analyze issues involved in managing transactions and concurrency.
Use DataWindow techniques to access, update, and validate data from the database.
Create a DataWindow
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Advanced PowerBuilder 11 Programming
... composite style reports.
Manipulate the properties and behavior of the DataWindow control.
Access and modify the properties of the DataWindow object.
Describe the internal organization of the DataWindow buffers.
Analyze issues involved in managing transactions and concurrency.
Use DataWindow techniques to access, update, and validate data from the database.
Create a DataWindow
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From JEM Business Solutions
Understanding The Role of The Supervisor
Supervisors play a key role in any organization. They are responsible for creating a link between upper management and front-line employees, and have a dramatic impact on employee performance and behavior.
Supervisors will gain an understanding of their role in the organization, acquire knowledge of the legal issues and liabilities facing supervisors, and have a desire to develop more effective
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Conquer Your Key Moments
Learn how to conquer and transcend the challenges of life by changing your thinking, feelings, and behavior.
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From Onsite Performance Solutions
Powerful Communication Skills for Health Care Professionals
...pe preference affects your approach to others
Pick up behavior cues from others
Match your approach to the others person s behavior cues
Identify ways of best meeting others needs in stressful situations
The skills learned in this program are easy to master and easy to apply.
You ll quickly see the results back in the workplace.
Myers Briggs type Indicator is a register
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From Training Connection
Business Etiquette
...s
Practice cubicle and office etiquette
Appropriate behavior and etiquette using the Internet
Meeting etiquette
Courteous and appropriate communication
Handle ethical dilemmas and personal issues
Become a good conversationalist
Etiquette for business meals and functions
Outline
Unit 1: Office Protocol
Definition of Business Etiquette
How to present a
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Dreamweaver Training Chicago
...rking with Lists and Menus
Submitting Form Results
Behaviors
Using the Open Browser Window Behavior
Using the Change Property Behavior
Using the Validate Form Behavior
Getting More Behaviors
Fireworks Integration
The Importance of Design Notes
External Image Editor Preferences
Inserting Fireworks 8 Images
Editing Images with Built-in Fireworks 8 Tools
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Flash Training
...d Rollover Button into Action
ActionScript Basics and Behaviors
The Behaviors Panel
The Actions Panel Defined
Controlling the Main Timeline
Interactivity and Actions
Mouse, Keyboard, Movie Clip, and Timeline Events
Controlling Movie Clips
What Is Dot Syntax?
Using the goto Action
Using the Go to Web Page Behavior
Targeting Scenes
What Are Frame Labels, and
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From Corporate Education Group
Linux System Administration
...e system administrators will need to cope with unexpected behavior.
Prerequisites: Individuals wishing to take this class should already have a solid grounding in UNIX concepts. Fundamentals such as an understanding of the Linux filesystem, process management, and the ability to manipulate and edit files is considered a must and will not be covered in class. An understanding of network
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Designing Microsoft SQL Server 2005 Server-Side Solutions
...r a SQL Server 2005 solution.
Lessons
Defining Data Behavior Requirements Defining Isolation Levels Designing a Resilient Transaction Strategy
Lab 4: Designing a Transaction Strategy for a SQL Server 2005 Solution
Determining the Database Isolation Level Determining the Order of Object Access Designing Transactions Defending a Transaction Strategy
After
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Performance Coaching - How to Develop Employee Excellence
If you re a manager or leader, the expectation to get the very best from your people comes with the territory. Much of your success will depend on your ability to help your employees develop the skills needed to transform performance from ordinary to extraordinary. But coaching performance is more than skill enhancement it is targeting growth paths, motivating, addressing behavior challenges
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Situational Leadership The Core
...ic workshop based on a simple model of how to adapt one s behavior and when! Behaviorally based, proven and intuitively simple, this model has more value today than ever before.
Situational Leadership The Core, workshop is the centerpiece of the situational suite of training technology and services. It seamlessly links to other programs and services designed to build and extend
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From Business Training Works, Inc.
Business Etiquette Training


...ng Professionally Workplace Professionalism, Professional Behavior, How To Act Professionally, Learning Business Etiquette, Guidelines for Office Behavior, Guide to Workplace Etiquette, Business Etiquette Standards, Guide to Office Etiquette, Professional Conduct.
Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for
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Basic Business Etiquette Training


...nners, Etiquette Training, Basic Etiquette Course, Office Behavior, Improving Office Behavior, Basic Etiquette Program, Workplace Behavior, Proper Workplace Behavior, Behavior Improvement at Work, Professional Behavior, Behaving Professionally, How To Behave In The Workplace, Learn Business Etiquette, How To Act At Work, Learn Business Manners.
Business Training Works, Inc. offers onsite
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New-Hire Businesss Etiquette


...e for New Hires, Business Manners for New Hires, Business Behavior for New Hires, Proper Manners for New Hires, New-Hire Office Etiquette, New-hire Office Etiquette Training, Office Etiquette for New Hires, New Employee Business Etiquette, New Employee Business Etiquette Training, New Employee Workplace Etiquette, New Employee Workplace Etiquette Training, New Employee Office Etiquette, New
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From Entelechy, Inc.
Coaching for Performance


Coaching for Performance
Overview
If you want to: 1) help others be more productive, 2) demonstrate leadership, and/or 3) be more effective in working with people, then coaching is for you! Entelechy s Coaching for Performance module helps you increase employee performance while simultaneously building employee self-confidence and morale. Entelechy s simple coaching model is so effective
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From Corporate Education Group
Mastering the Art of Interpersonal Leadership
Mastering the Art of Interpersonal Leadership begins to unravel the mystery of what separates those who truly are influential within organizations from those who could be. Through developing your intrapersonal intelligence and interpersonal intelligence understanding yourself and understanding others you will gain insight into the motivators and drivers that affect your own behavior and that
more...
Intermediate Java Programming
...ject Creation Understanding Enumerated Types Stateful and Behavioral Enumerations
6. Interfaces and Abstract Classes
Separating Interface and Implementation UML Interfaces and Realization Defining Interfaces Implementing and Extending Interfaces Abstract Classes
7. Collections
Dynamic Collections vs. Arrays UML Parameterized Type Generics Using Generics The Collections API The
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Introduction to Java Programming
...o Objects
Object Models Classes and Objects State and Behavior Input in Java InputWrapper Class Packages
4. Data Types and Operators
Strong Typing Integer Data Types Floating Point Conversions Between Types Arithmetic Operators Doing Math in Java Precedence Errors in Integer Arithmetic
5. Booleans and Enumerations
Boolean Variables Logical and Relational Operators If Tests
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Spatial Databases and Database Development
Course description
GIS data is unique in that, unlike traditional data and databases, GIS data includes geographic location information as a key component of data. This requires special consideration for management and handling of this data. This course provides an introduction to spatial data and issues related to their management. Spatial data models are investigated along with prominent
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Linux Networking Services
...strictions
Lab 15 - Configure Samba
Examine Samba's behavior when handling symbolic links and file permissions Configure the Samba server to use share-level access and user-level access Compare encrypted user-level access with unencrypted user-level access Configure Samba to share users home directories on demand Configure a new group. Add a user to the group Create a directory for use by
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Oracle Database 10g Administration Workshop II
... for diagnostic purposes
Customize language-dependent behavior for the database and individual sessions
Course Topics:
Using Globalization Support
Datetimes with Timezones
Specifying Language-Dependent Behavior Locale Variants Linguistic Sorting Case and Accent Insensitive Sorts Linguistic Comparisons Obtaining Information about the Current NLS Configuration
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Positive Assertive Management
If you have trouble saying "no," or feel that people do not really listen to you, this workshop is for you! It will empower you to state your case, resolve conflict, and negotiate positive outcomes - and give you fail-proof techniques to insure you will be heard.
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Understanding Working with People
Understanding why people behave as they do is vital to productive communication. We manage, make decisions, implement tasks, and work with people in many different ways. Yet, so often we assume others think as we do! This course provides insight into the motivations, behaviors, and actions of you and those around you. Applying this knowledge will increase interpersonal skills and improve
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Women's Institute for Managerial Excellence
In a rapidly changing and increasingly complex and diverse world, our "mental maps" are not always adequate to chart the territory through which we must travel. This seminar, designed and delivered by women, aims to provide not just an informational, but also a transformational learning experience.
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Developing Into a Powerful Leader
Leadership is a critical skill that every professional should possess to be successful in today's work environment. Developing your leadership skills goes beyond traditional assessments of your qualities and application of those results. New leadership concepts build on those insights help you uncover your mind-set, develop the passion you possess toward leadership and consequently become more
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How To Achieve Results Through Influencing
Effective influence doesn t just happen! How do you get people to buy into your ideas and your needs? Being able to accurately read situations, individuals and groups, and applying the appropriate type of influence behavior are the keys to becoming successful at influencing. Influence is the ability to have others take a desired action while building and maintaining the relationship. Participants
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Installing Administering and Configuring Microsoft Windows XP Professional
...oot Options Using the Boot.ini file to Change Startup Behavior Using the Recovery Console to Start a Computer
Lab: Troubleshooting the Boot Sequence
After completing this module, students will be able to:
Explain the Windows XP Professional boot process. Use the LastKnownGood configuration to resolve boot problems. Start a computer in Safe Mode and explain the other
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From Richard Chang Associates, Inc.
HighPERFORMANCE Management

When your people meet their performance targets, your organization succeeds. This collective success is directly related to how well you help your employees focus their energies and achieve significant results. Following a proven Performance Management Cycle, this comprehensive, highly-interactive program develops the essential skills needed to: align employee and workgroup efforts with
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From TrainUtopia
Outstanding Customer Service
Just servicing customers is not enough. This Outstanding Customer Service course gives all participants a powerful new insight into client behavior, effective tools, and easy to learn skills for creating lasting client satisfaction, relationships, and repeat business. This focused, practical course is useful for anyone who operates or manages any business or department that deals directly with
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From Kirk Miller & Associates, Inc.
Dealing With Difficult Customers

Sharpen your customer service skills and build confidence in your ability to turn an angry complainer into a satisfied and loyal customer. This dynamic workshop is designed to help solve customer problems and build goodwill.
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From Alliance Training and Consulting, Inc.
How to Legally and Effectively Deal with Employee Attitudes
This is a course that clealy defines how to legally and effectively deal with employee attitudes. Increase employee morale and team spirit. Enhance your coaching skills and abilities. Understand how to separate attitude and behavior issues. Gain a clear understanding of how to safely and legally discipline employees.
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The Basics of Team Building
This is a course for Managers/Supervisors who need to set rules to govern member behavior, team meetings, team structure and to orient new members.
Gain a clear understanding of how to start and build a team and the key components in productive teams. Learn how to manage team conflict, overcome resistance, and establish effective training.
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From GHR Training Solutions
No Harassment No Excuse!: How to Prevent Workplace Harassment
This workshop combines awareness of the issues, regulations, policies and procedures with open candid discussion and practical guidelines resulting in positive behavior change. While the critical issues of sexual harassment and racial intolerance are emphasized, all forms of harassment are covered.
A dynamic male/female training Duo incorporates lively presentation, interactive exercises &
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From Henderson Training
Performance Challenges
Performance Challenges
"Understanding Puzzling Problems"
There are many potential pitfalls when tackling employee performance challenges. Managers are often caught up in the symptoms of the problem versus the root causes. Until the cause of the problem is understood, proposing a solution is premature and unlikely to bring long-term resolution.
Performance Challenges is a unique step-by-step
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Correcting/Counseling Performance Problems
...nagers have been known to ignore employee performance and behavior problems. When this happens, managers pay the price in lowered employee morale, inconsistent levels of performance and ultimately poor results.
Counseling poor performance or dealing with other disciplinary problems involves several skills: objective problem identification, counseling techniques, communication skills,
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From The People Power Group
Team Dimensions Profile and Seminar

Successful team members don't do the same thing at the same time. They do the right thing at the right time. And while team members work together toward a common goal, individuals still must play their individual roles in the process. As organizations rely more and more on teams to innovate, problem solve, produce, and compete at the speed of change, clearly understanding and capitalizing on
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From Gorillas & Gazelles LLC
College and Professional Athlete Self-Leadership Program


...:
Proven strategies and solutions to address high-risk behavior patterns,
Enhanced personal growth opportunities for your athletes,
A more thorough understanding of important issues such as anger management, spousal and family dynamics, and maturity acceleration
What to Expect: Through the adoption of proven strategies, tools, and techniques, your athletes will develop enhanced
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