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Instructor Led Behavioral Training

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Behavioral Training Seminars and Classes

From Meirc Training and Consulting

Certified Customer Service Professional

Understand the importance of a customer service culture in a competitive environment. Analyze basic behavioral patterns of different customer personalities and the best way to deal with them. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Define the process of managing a customer complaint system. Discuss and practice the techniques of effective more...

Certificate in Interviewing Skills

Define the importance of interviewing as a method of selection. List the common mistakes untrained interviewers commit and define ways to overcome them. Discover the main types of selection interviews and when and how to use each. Design an interview guide and use it in order to collect ?code-able' data from interviewees. Use probing techniques designed to uncover behavioral more...

Competency-Based Human Resources Management

Define competencies, their history and the important role they play in Human Resources and the organization. Analyze the main components of a competency and the differences between each. Extract competencies from business plans and apply the steps needed in designing competency frameworks and models. Apply competencies in the recruitment and selection processes. Use competencies for more...

The Customer Service Mindset

This program is designed for All managers, supervisors and employees whose duties involve contacting and dealing with internal and external customers. This program is worth 15 NASBA CPE s.Analyze basic behavioral patterns of different customers personality profiles.Practice the skills for dealing with customers and handling their complaints.Understand the concept of service mindset and ways of more...

Professional Certificate in Selection Interviewing

This program is designed for Recruitment and selection employees whose duties involve attracting, short listing and selecting candidates to fill vacancies. The program is also designed for professionals working in recruitment agencies and executive search firms. This program is worth 25 NASBA CPE s.Define the importance of interviewing as a method of selection.Learn the main types of selection more...

The Customer Service Mindset

Objectives: By the end of the program, participants will be able to: Analyze basic behavioral patterns of different customers' personality profiles. Practice the skills for dealing with customers and handling their complaints. Understand the concept of service mindset and ways of developing it within their organization. more...

Professional Certificate in Selection Interviewing

Objectives: By the end of the program, participants will be able to: Define the importance of interviewing as a method of selection. Learn the main types of selection interviews and when and how to use each. Design an interview guide and use it in order to collect code-able data from interviewees. Use probing techniques designed to uncover behavioral characteristics of applicants. Use data more...

From Lorman Education Services

Developing Behavioral Plans for Aggressive Children

...n quality for every student. Benefits for You - Develop behavioral plans that address your needs - and keep track of your progress - Discover the types of interventions available - Troubleshoot the difficulties most commonly reported by parents, teachers and therapists - Tips on choosing and delivering consequences Learning Objectives - You will be able to review legal obligations of the more...

From Jef Menguin Workshops and Seminars

Time Management

...complish what one truly wants is necessary to bring about behavioral changes. This program is for anyone who wants more out of life, at work and at home. A study of a thousand business people reported that 89 percent take work home, 65 percent work more than one weekend per month, and 53 percent spend less than two hours per week looking after their children. It is not likely that these more...

Five Star Teamwork - Team building workshop in the Philippines

... assembled. Effective teams understand that teamwork is a behavioral issue. Team members recognize that their success is inextricably linked with one another, and they act accordingly. And so must you! But there are effective teams and then there are a FIVE STARa teams a the best of the best. What separates them? The answer is commitment. More precisely, ita ™s five more...

From Bold New Directions

Creating Customer Loyalty

...; Uncovers the value of understanding customera ™s behavioral styles; Teaches how to turn negative interactions into positive events; Provides many tried and true insights for insuring more positive outcomes; Reworks ability to deal with and diffuse conflict, and Ignites passion for inspiring others to be of ever greater service. Who Should Attend? Leaders, Managers & more...

From Lorman Education Services

Keeping Current With Increasingly Common Diagnoses of ADHD, Autism, Asperger's, OCD and Tourette Syndrome

Discover how to help those with developmental disabilities reach their full potential. Join us for this unique seminar and get strategies for staying up to date with the increased diagnoses of a number of developmental disorders. With their increased prevalence, professionals need more tools to meet individual special needs. Attend this seminar and get tips on relieving signs of significant more...

From Learning Technologies, Inc.

DiSC - Personality Assessment

At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality more...

From Portnov Computer School

Job Search ...owing up with interviews Handling interview questions (behavioral) Rules of Sale Life path concept Classification of interview questions Previous experience questions Personality, motivation, attitude Behavioral Interview Brain teasers Job Offer, Employment Contract, Benefits Understanding and Negotiating job offer Understanding your employment contract Filling out more...

From Contacts Plus

Human Resources Training for the non HR Managers ... of finding, selecting, and keeping the best people using behavioral description interviewing techniques. How to get employees off to a good start. How to deal with compensation and benefits. How to maintain healthy employee relations. How to make performance appraisals a cooperative process. Program Contents: Planning employee orientation. The interview process. Using Behavior more...

From AQumen

Improved Attitude Work Culture To fit into an organization is just like getting married into a new home where adjustments are necessitated at a fundamental level. Changes are required in the way of doing things such as different ways of interacting and communicating, different approaches to managing authority and teamworka to name but a few! The wrong attitude, at professional and social levels, can lead to major more...

Team Building

...working together a Developing a good insight into the behavioral dynamics of self and others a Sharpening skills to work well as members of team a Taking ownership for the smooth functioning of the team, therefore for the organization. Methodology: We aim at successful implementation of work principles that support collaborative work systems, such that the participant more...

From Lightwork Seminars, Intl

Hypnotherapy Certification

...tion: Neuro-linguistic Programming (NLP) has its roots in Behavioral Psychology and is used here in combination with hypnosis to alter habits and limiting patterns. You will also learn to give direct suggestion to reinforce the new behavior. * Self Actualization: Humanistic Psychology, developed primarily by Abraham Maslow, acknowledges that our ultimate striving is for self-actualization, or more...

From MediTrain, LLC

Child Abuse & Neglect - 6 Hour (New) Certification

...buse and neglects, outlines indicators (both physical and behavioral) of child abuse and neglect, and covers the obligations of the Mandated Reporter under Ohio law when child abuse and/ or neglect is suspected. The course is divided into five sections: *An Introduction to Child Abuse & Neglect *Definitions of Child Abuse & Neglect *Indicators of Child Abuse & Neglect *Reporting more...

Child Abuse & Neglect - 3 Hour (Refresher) Certification

From Radiofrequency Safety International Corporation

Advanced RF Train-the-Trainer

Streamline RF Training for your company with RSIa ™s a Advanced RF Train the Trainer?a course. The one-day a intensivea course is devoted to advanced training that not only allows the company to authorize an in-house trainer, but also includes training materials, class customization, individualized teaching techniques and required documentation to meet OSHAa ™s 29 CFR 1910. 268 more...

From Corexcel

Everything DiSC Facilitation System

The Everything DiSC Classic Facilitation System is a powerful trainer's kit that helps create a successful workshop using DiSC Profiles. It is an entirely new type of facilitator's guide which provides pre-developed modules and course outlines to help the trainer provide uncomplicated and effective training right out of the box. more...

Everything DiSC Trainer Certification

Register for the next Everything DiSC Trainer Certification by October 26th. The certification will be held November 10-11, 2009 in Minneapolis, MN and it will provide an in-depth understanding of DiSC, the Everything DiSC Facilitation System and its applications. By attending the training, you will be emersed in the newest DiSC research while showing your commitment to excellence and innovation more...

From Turpin Communication

Presentation Skills Training (onsite)

Turpin Communication provides the most practical, efficient, personal, no-nonsense presentation skills training available anywhere. Our onsite courses are tailored to the organization, team and each individual. This is not a one-size-fits-all best practices course. Instead, we work with each individual to capitalize on their own communication strengths and improve their weaknesses. We do this more...

From Nursing Unlimited Incorporated

Stress Free - Advanced Cardiac Life Support (ACLS) ... to emulate. This course is approved by and meets all the behavioral objectives prescribed by the American Heart Association for ACLS. Nursing Unlimited prides itself on our Stress Free approach to training. You learn what you need to know in a manner that is conducive to learning in a non-threatening atmosphere that promotes understanding of material. No wonder this is one of our most more...

From mindXCEL Consultancy

NLP Practitioner with NLP Coach Option ...* Sharper interpersonal skills * Improved verbal and behavioral language skills * Access resourceful states * Set exciting goals * Know how to achieve your goals * Adopt the believes that are going to support your success * Abandon the believes that are hindering your success * Able to step outside of your comfort zone if you wish to do so * Understand more...

From Nursing Unlimited Incorporated

Pediatric Advanced Life Support (PALS) Courses ...e today. This 16 hour course is approved by and meets the behavioral objectives of the American Heart Association and the American Academy of Pediatrics. It will provide up-to-date and essential knowledge necessary for the assessment, treatment, and resuscitation of the pediatric patient. Didactic and hands-on learning methods will be offered for rhythm diagnosis and treatment, intraosseous more...

American Heart Association ACLS Instructor Class ...ze to students. This program is approved by and meets the behavioral objectives of the AHA for ACLS instruction and is based upon the most recent guidelines published by the AHA. Instructor candidates will be tested for proficiency in core teaching competencies, including communication and presentation skills, ability to stimulate and motivate students, provide clarification and feedback, more...

From Last Minute Training

Facilitation Skills for IT Professionals 2 Days Topics * Role & responsibilities of facilitator * Required skills & behavioral criteria * Preparation & planning required to facilitate * Group dynamics * Facilitator toolkit group process techniques and tools used to: * Workshops & exercises to illustrate various techniques more...

Hire Smart Behavioral Based Interviews In today s labor market you can t afford to make hiring mistakes. Good employees are hard to find and the successful executive or manager needs to be able to separate the best from the rest before they are put on the payroll. more...

Hiring for Success Behavioral Interviewing Techniques Complete This 2-day course will teach how to: Analyze the costs incurred by an organization when a wrong hiring decision is made; Develop a fair & consistent interviewing process for selecting employees; Prepare better job advertisements &use a variety of markets more...

From Technology Ed

New Product Development

.... The course will also provide fundamental tools from the behavioral and social sciences that will improve your ability to analyze organizational dynamics and take robust action. Bring your team/ group to a higher level by confidently managing tasks and motivating members to be the best they can be. Certificate Outcome After completion of the New Product Development Certificate Program, more...

Leading Teams

.... The course will also provide fundamental tools from the behavioral and social sciences that will improve your ability to analyze organizational dynamics and take robust action. Bring your team/ group to a higher level by confidently managing tasks and motivating members to be the best they can be. Course Outcome After completing Leading Teams, students will be able to: Maximize more...

From International Management Forum (IMF)

Project Management Simulation

This interactive simulation is a high impact, energetic and fun way to accelerate understanding, involvement and acceptance of Project and Portfolio Management best practices in your organization. Facilitated over one day in the fast world of global online retail, Polestar PM brings to life the project based behavioral and process issues faced by organisations. This is done through realistic more...

From Benjamin Bonetti Ltd

Why Weight - Weight Loss Program Only when all other diets have failed and you have realised that you no longer want to struggle with weight control should you go forward with this program. Weight loss can often feel like you have taken on an impossible challenge and everybody is looking for that quick answer which, lets be honest, isna ™t out there. The key to effective weight loss is education. Only when you have more...

From Ignite Success

Hire Right Hire Smart ...Behavioral-based interviewing is based on the principle that past behavior is the best predictor of future behavior. By focusing on candidatesa ™ previous work experience you get a better understanding of how they will perform in the future. During this 2-day interactive course, you will also uncover how behavioral interviewing reduces potential bias or discrimination, lowers more...

DiSC Dynamic Communications

...erstanding themselves and others. The workshop includes a behavioral assessment with report to give a more complete understanding of what DISC behavior is and how to use it. Anyone attending the workshop learns how to interact with others and to appreciate other's behavioral styles within the organization. Increased communication is noticed immediately after the workshop. Dynamic more...

From Linkage, Inc.

Linkage's Leadership Academy The mission of the Linkage Leadership Academy is to accelerate the development of leaders so that they can reach higher levels of success and produce better results for their organizations. The Academy accomplishes this by developing essential competencies and skills, introducing new approaches and global best practices, and inspiring personal commitment to leadership development. The more...

The Coaching Leaders Certification Program

...ndividuals, teams, and Fortune 500 organizations to drive behavioral change in alignment with their business strategy. The Coaching Leaders Certification Program is based on our extensive work in the field of coaching. During this intensive program, participants will learn the four stages of Linkagea ™s proven Coaching Leaders Model. Throughout the program, coaches will learn how to use more...

What Got You Here Won't Get You There

Linkage is proud to bring you this practical one-day program featuring coaching guru, Marshall Goldsmith a world authority in helping successful leaders get even better. Hear from Marshall Goldsmith about how to unlock the keys to your professional success and use proven tools and processes to identify limiting behavioral habits. Reap the added benefit by working to improve yourself as a leader more...

From People Biz Inc.

The Seattle Coaching Clinic Coaching Skills for Managers Leaders

...t to collaborative and supportive coaching. The use of behavioral assessments and how to apply when coaching. Identify goals and create action plans with employees. Promote learning and discovery in your business. Accountability - What it takes, How to infuse your company culture with it. Personal Foundation - Modeling "Real Power" in the workplace. When? 9 am to 5 pm on more...

The Coaching Clinic Coaching Skills for Managers Austin TX

From Treeline Training, Inc.

Challenging Negative Attitudes at Work This course explores how to challenge individual negativity as well as how to protect yourself from the negativity of others. Behavioral models to use in coaching yourself and others in how to build optimistic responses to any given situation are taught. Learn how negative norms become entrenched in an organization, department or team and how to create a more positive working environment. more...

Positive Approaches to Resolving Performance and Conduct Problems In this program you will learn how to define and identify problem employees or non-performers and then create a plan that will encourage employee buy-in and carry out a disciplinary session that will work for both you and your employees more...

Behavioral Interviewing ...behavioral interviewing program is a dynamic course that gives you the skills to make the best hiring decisions - and avoid costly blunders. You will learn competency-based behavioral interviewing; using the accepted opinion that past and present behavior is the best forecaster of future performance. Whether youa ™ve performed 100 interviews or you are new to the interviewing world, this more...

From People Biz Inc.

The Coaching Clinic Coaching Skills for Managers & Leaders- Austin TX

The Coaching Clinic Coaching Skills for Managers in NYC

The Coaching Clinic Coaching Skills for Managers May 7th 8th- HCRA Certified

The Coaching Clinic - Coaching Skills for Managers 314 East Highland Mall Blvd. Ste #403 Austin Tx

...t to collaborative and supportive coaching. The use of behavioral assessments and how to apply when coaching. Identify goals and create action plans with employees. Promote learning and discovery in your company or business. Accountability - What it takes, How to infuse your company culture with it. Personal Foundation - Modeling "Real Power" in the workplace. TUITION more...

DISC 4 Week Tele-Classes March 4th, 11th, 18th, and 25th @ 3 pm CST

Learn about behavioral styles Understand your own strengths and weaknesses How to manage different styles How to match behavior to job roles How to use DISC in the hiring process How to read a DISC Graph How to sell and service different styles more...

The Coaching Clinic -Coaching skills for managers

... to collaborative and supportive coaching. The use of Behavioral assessments and how to apply when coaching Identify goals and create action plans with employees Promoting learning and discovery in your business Accountability ;What it takes, How to infuse your company culture with it. Personal Foundation ;Modeling Real Power in the workplace. When and where ? 9-5 more...

From Family Therapy Training Institute of Miami

Implementing Evidence Based Programs

For the success of implementing an evidence based program (EBP), the Family Therapy Training Institute of Miami works with the agencies' staff, with community partners, and with stakeholders to produce and develop a full systematic context that supports efficacy and success from referral to completion of each case. For this purpose, FTTIM consults and coaches the agencies in all matters related to more...

Brief Strategic Family Therapy

...m. The Family Therapy Training Institute of Miami teaches behavioral health agencies with a usual cohort of 4-6 clinicians in the training program. Clinicians with a master's degree---or highly experienced in family therapy---are the ideal candidates. Training is onsite. Organizations and agencies with intent to implement BSFT for their clients must provide training, supervision and more...

From Modulus

Exploring Design Patterns from Modulus Training

...ns in the three core areas of Creational, Structural, and Behavioral and is hands-on with design projects and programming labs. Objectives Audience: Application developers, programmers, system designers, and project manager developers who need to improve the systems development through the use of design patterns. Prerequisites Some experience in object-oriented thinking/ programming, more...

From Life Link Training Institute

Community Reinforcement Approach

...behavioral treatment approach for substance abuse problems. It was developed to utilize social, recreational, familial, and vocational reinforcers to aid clients in the recovery process. CRA acknowledges the powerful role of environmental contingencies in encouraging or discouraging use, and attempts to rearrange these contingencies such that sober behavior is more rewarding than using more...

From ATHENA Academy for Female Bodyguards

Female Close Protection Operatives Training Course Basic-Level 1 ...stol Training & Firearms Safety Event & Estate Security Behavioral Intelligence and Attack Recognition Dealing with Media & Paparazzi First Aid & CPR/ AED Certifications (American Red Cross) Taser (C2) Those that are interested in this training, please respond via email to info@AthenaAcademy. com and we will forward you the course information. Students Receive: As a student of more...

From Trancetime.com

The Emotional Freedom Techniques

What is EFT? EFT is a powerful new discovery that combines two well established sciences so you can benefit from both at the same time: 1. Mind Body Medicine 2. Acupuncture (without needles). In essence, EFT is an emotional version of acupuncture wherein we stimulate certain meridian points by tapping on them with our fingertips. This addresses a new cause for emotional issues (unbalanced more...

From PTR Training

Behavioral-Based Interviewing

This highly interactive course teaches you the art of behavioral-based interviewing. We will teach you how to prepare quality behavioral questions to illicit the responses you require to make good hiring decisions. You will practice behavioral interview techniques, evaluate responses based on competencies, and learn how to select the very best candidates for the job. more...

Recruiting Hiring and Keeping Top Performers

Quality employees are the life-blood of any organization. Poor hiring practices can quickly drive an organization into the ground. This high-impact course teaches you the secrets of finding, hiring and keeping the best people for your organization. Youa ™ll learn to recruit, interview and select top-notch individuals. And youa ™ll learn to deal with unacceptable behavior and properly more...

From ATHENA Academy for Female Bodyguards

Female Close Protection Operatives Training Course ...ol Training & Firearms Safety -Event & Estate Security -Behavioral Intelligence and Attack Recognition -Dealing with Media & Paparazzi -First Aid & CPR/ AED Certifications (American Red Cross) Taser (C2) Those that complete the course with a passing grade will receive Athena Academy Close Protection Operative Certificate, Red Cross First Aid & CPR/ AED Certifications, 2 Athena more...

From Expanding Thought

Manager as Coach

...ion, listening preferences, asking questions, delegation, behavioral characteristics, body and verbal language, and crucial conversations. The workshop is interactive, experiential and case-study-based. The small-group coaching will follow the workshop and reinforce the learning. By the end of the program participants will be able to: -understand that people vary greatly -know more...

From ATHENA Academy for Female Bodyguards

Female Bodyguard Training- Close Protection Operative CPO

...stol Training & Firearms Safety Event & Estate Security Behavioral Intelligence and Attack Recognition Dealing with Media & Paparazzi First Aid & CPR/ AED Certifications (American Red Cross) Taser (C2) Those that complete the course with a passing grade will receive Athena Academy Close Protection Operative Certificate, Red Cross First Aid & CPR/ AED Certifications, 2 Athena t-shirts, more...

Female Close Protection Operative training Female Bodyguard training

ATHENA Academy is a full service women's security organization. We are dedicated to offering a new way to for women to be successful in defense of themselves, family and others. Whether you want to attend a class for personal development or consider joining our female bodyguard professional programs, ATHENA has training for you to succeed. Athena's Close Protection Operative (CPO) more...

From Hypmovation Inc.

Life Enrichment Through Self Hypnosis Life Coaching

...ous negative habits patterns in your life. 4. Apply new behavioral modification techniques to stop smoking, lose weight permanently or eliminate phobias. 5. You'll want to use the power of waking hypnosis to control worry and stress and to focus on greater results in all your activities. 6. You'll learn mental imagery for pain control and mental healing. Your mind is like a sponge and more...

From Manufacturing Executive Institute

Using Cost-Of-Quality Analysis to Determine the RIGHT Amount of Quality Control In Your Factory This 1-day Manufacturing Executive Institute, a LEAN Tools Seriesa Workshop presents valuable techniques for calculating a specific work centera ™s cost-of-quality (CoQ), and summing all work centers CoQ in order to determine the enterprise CoQ. We will demonstrate a particular approach for accomplishing this and will present a useful template for making this calculation on any work center more...

Implementing Standardized Work The Foundation of LEAN Manufacturing Design In a lean production environment "Standardized Work" is the foundation on which improvement, performance and cost reduction is based. Without a working understanding of standardized work and the ability to implement it, the rest of your efforts to implement lean manufacturing systems will not result in any measurable improvement. Developing your own knowledge and skills in the area of standardized more...

Using Value Stream Mapping to Drive Waste out of Support Functions This valuable 1-day Manufacturing Executive Institute, 5th Friday - "LEAN Tools" Workshop, "Using Value Stream Mapping to Drive Waste Out of Support Functions" has been specifically designed to provide a clear understanding of the use and deployment of Value Stream Mapping (VSM) to drive waste out of ANY manufacturing and manufacturing support function. Participants will learn how to use VSM more...

How to Implement 5S In Your Factory Everyone agrees that reducing waste in a factory is a good thing. Recognizing bottlenecks and poorly designed work cells are typically first on the LEAN manufacturing journey, but not far behind is organizing the physical workplace in order to eliminate impediments to LEAN success. a 5Sa is the continuous improvement methodology for this reorganization of the physical workplace. 5S is a more...

Project Management Fundamentals ... also addresses work content, organization challenges and behavioral aspects of project management. Specifically, this 2-day project management workshop addresses the following learning points: a How to define a project endeavor. a Differentiating Project Management from Program Management. a The basic phases of any project. a Identification and execution of the operational phases more...

THREE Techniques to Reduce WIP Inventory Levels by MORE THAN 20 Percent in LESS THAN 100 Days This valuable 1-day Manufacturing Executive Institute 2nd Saturday - "Practical Capital" Workshop has been specifically designed to provide THREE Techniques to Reduce WIP Inventory Levels by MORE THAN 20% in LESS THAN 100 Days. Participants will learn the "mechanics" of the 3 techniques as well as how they can successfully implement the techniques within their specific organizations. Using more...

Using the Process Reengineering Matrix To Determine Which Improvement Initiatives You Should Invest ...s, quantifies and then compares the critical economic and behavioral tradeoffs that are often at the origin of project success or failure. a How the matrix separates different constituents perspectives on project success drivers into 4 distinct categories segmenting people into analyst, participant, impactant, and leader & champion roles. a The 4 critical questions to be asked by each more...

TEN Techniques to Reduce Transportation Expenses by MORE THAN 5 Percent in LESS THAN 100 Days The sum of inbound and outbound transportation costs average between 4% and 9% of revenue for most manufacturing and distribution companies. Reducing this amount even 2% can dramatically improve gross margin, profitability, cash flow and customer satisfaction. Companies that are intent on lowering total cost should not ignore cost savings opportunities in shipping and transportation. This more...

Combining the Best of Finite Infinite Capacity Planning Systems Finite scheduling occurs when you plan material requirements and production activities in a manner that integrally takes into account the capacity and workloads already running (and scheduled to run), in the factory. Finite scheduling calculates the start and finish dates for all operations in all open and planned work orders. It is a detailed scheduling strategy with which you schedule orders more...

THREE Techniques to Reduce Production Cycle Times by MORE THAN 20 Percent in LESS THAN 100 Days This valuable 1-day Manufacturing Executive Institute 2nd Saturday - "Practical Capital" Workshop has been specifically designed to provide THREE Techniques to Reduce Production Cycle Times by MORE THAN 20% in LESS THAN 100 Days. Participants will learn the "mechanics" of these 3 techniques as well as how they can successfully implement the techniques within their specific organizations. Using more...

THREE Techniques to Increase Perpetual Inventory Record Accuracy by MORE THAN 20 Percent in LESS THAN 100 Days ...ensity to AVOID errors. Technical, organizational and behavioral impediments to successful and rapid deployment of these techniques will also be addressed so that participants can return to their respective companies and begin implementation of these techniques the following Monday. Please join us for this hands on workshop on November 13, 2010 for more information and to register go to more...

From India Facilitation Network

Competency Based Interviewing- 1 or 2 Days September Mumbai 2008 In this one/ two-day course participants will learn to: Develop a clear understanding why structured/ competency-based selection is more meaningful to the strategic priorities of your organization Define Structured/ Competency Based Interviewing and what it means for you as an interviewer Develop a balanced interview process using Competency Based Interview Guide more...

Competency Based Interviewing for Selection

...ng competencies will also be covered. *Understanding the behavioral interview process *Learning to identify data on competencies Objectives of an interview & planning for it Important focus issues Structure of an interview Details of competency based interview process Opening Core Close Post interview activities Planning for an more...

From HR Anexi Pvt Ltd

Competency Based Interview Training- Behavior Event Interviews ... as part of the Selection Process. Competency-based (or behavioral) interviews are based on the premise that past behavior is the best predictor of future behavior. Interviewers seek to obtain information about candidates past behavior in certain situations. Competency-based interviews are structured, with questions that relate directly to the essential criteria and competencies required for more...

From TBC Training

Licensed Practitioner of Neuro - Linguistic ProgrammingTM

...vered include: The basics of NLP Pacing and Leading Behavioral & Belief Change Emotional State Control Verbal and Non-verbal Communication Goal setting Presentation / Voice coaching On successful completion of the course you will recieve a personally signed (in ink) certificate from Dr Richard Bandler, the co founder of NLP. You will become a full member of the Society of NLP (The more...

From Mastering Business Development inc

Mastering Business Development Executive Workshop

The 3 day introductory Mastering Business Development ® Executive workshop examines the fundamentals of business development using an intensive, interactive, team-learning approach. The curriculum allows participants to discover firsthand how intellectual, emotional and behavioral change can have a significant impact on their personal and professional success. Individuals learn how to use more...

From PowerVision Counseling Services

Counseling & Coaching Skills for Leaders

Many people rise to positions of leadership out of their ability to perform their tasks and achieve excellent results. People skills may not be their forte, but now they have to motivate their team members to reach ambitious targets, correct bad attitudes or behaviors, and even counsel people with personal problems! Leaders have the opportunity to make an impact on the people they lead. In more...

Friends at Work - Teambuilding Through Relationships

Having a best friend at work is one of 12 key factors in job satisfaction, according to the Gallup organization. And you know that job satisfaction leads to increased productivity. However, with the pressure of delivering high performance in these challenging times, many teams unwittingly leave interpersonal relationships in the sidelines while pursuing business goals. Strengthen your team more...

From StrategyWorks

Executive Coaching

... Coaching focuses on: Strategy, Organizational Change and Behavioral Coaching TIME FRAME The length of a coaching relationship depends on the individualsa ™ issues that need to be addressed. We suggest a minimum of 3 sessions. The first session lasts for 2 hours and thereafter 1 hour sessions. In between sessions the client will be able to contact their coach via e-mail or phone for more...

Soft Skills Training

Effective communication and interpersonal skills are two important factors which determine the growth of a professional and his success in the business environment. Managers are desired to know people management at work place (peers, subordinates, superiors, clients, suppliers, etc.) and pursue the work through Emotional Intelligence (EI) and run the operation smoothly. Soft skills provide more...

From Motivational Interviewing Training

Motivational Interviewing Preparing People for Change Theory and Skill Building Training Seminar -httpuserserolscomksciac

...ctional Analysis. *New! Understand elements of Cognitive Behavioral Therapy compatible with MI. *Learn to use Motivational Interviewing Strategies in Groups. *Learn Brief Intervention Strategies. Course includes lecture, live demonstrations, experiential practice, video demonstrations, written exercises, questions & answer segments and interactive discussion. Kathleen Sciacca, M. A., is more...

Motivational Interviewing Training Theory and Skill Building ...l Analysis. *(New ) Understand the elements of Cognitive Behavioral Therapy that are compatible with MI. *Learn to use Motivational Interviewing Strategies in Groups. *Learn Brief Intervention Strategies. *Learn the Correlates between Dual Diagnosis Treatment & MI. Course includes lecture, live demonstrations, experiential practice, video demonstrations, written exercises, question and more...

Motivational Interviewing Theory and Skill Building Training Seminar -httpuserserolscomksciaccaMIannouncehtm ...l Analysis. *(New!) Understand the elements of Cognitive Behavioral Therapy that are compatible with MI. *Learn to use Motivational Interviewing Strategies in Groups. *Learn Brief Intervention Strategies. *Learn the Correlates between Dual Diagnosis Treatment & MI. Course includes lecture, live demonstrations, experiential practice, video demonstrations, written exercises, question and more...

From Fathom Corporate Training

CUSTOMER SERVICE SKILLS WORKSHOP

...nar gives participants new insight into specific customer behavioral styles. It teaches students to address both the personal and process needs of the internal and external client. Students learn to implement easy to use customer service models for working with customers who are disgruntled and who have had service disruptions. It focuses on building internal skills communication to keep team more...

CONSULTATIVE SALES TRAINING WORKSHOP

...ssure that each classroom participant has achieved direct behavioral changes in their sales approach. I am sure I will benefit greatly from many of the subjects and tools we used and discussed a if I havena ™t already. Thanks again and have a great 2008! John Casko Manager, Client Relations Arrowhead Electronic Healthcare "The most useful sales management training Texas firms more...

From TrainSmart, Inc.

Communicating Effectively This workshop looks at behavior as a choice and increases awareness of the consequences behavioral choices have on others. more...

From Fathom Corporate Training

SEMINARS HOW TO GIVE GREAT CUSTOMER SERVICE

...hop gives participants new insight into specific customer behavioral styles. It teaches students to address both the personal and the process needs of the internal and external client. Students learn to implement easy to use models for working with customers who are disgruntled and who have had service disruptions. It focuses on internal communication to keep team members aware of key more...

SALES SKILLS WORSKHOP

What is the number one complaint that customers voice about sales people? Sales representatives simply don t take the time to listen and determine real needs before proceeding. They tell and attempt to sell prematurely. This intensive, hands-on, exercise driven program teaches skills that increase awareness and build listening skills. We benchmark your current sales technique and help you more...

SALES PROCESS SEMINARS

Sales Process Seminar What is the number one complaint that customers voice about sales people? Sales representatives simply don t take the time to listen and determine real needs before proceeding. They tell and attempt to sell prematurely. This intensive, hands-on, exercise driven program teaches skills that increase awareness and build listening skills. We benchmark your current sales more...

From MindSafety Limited

MindSafety 'CHANGE YOUR MIND ABOUT SAFETY' Seminar with EDDIE WOODS

Conducted as a powerful perception-changing presentation, and is an excellent 'intro' into the world of MindSafety. This event can also be supported by additional break-out 'insight' sessions covering specific topics the client may wish to focus on, such as Risk Perception or Manual Handling. more...

From Century Anger Mangement

Anger Management Professional Certification Training

...icers in the state of California. The California Board of Behavioral Sciences and CAADE also approve us for continuing education requirements for those licenses and certificate holders. Professional certification training through Century Anger Management will give providers the skills needed to work with a variety of populations who suffer from anger related issues. Common referrals to anger more...

From Performance Evolution, Inc.

Performance Management

This powerful two-day workshop for management teams covers the fundamental principles of human capital management and performance improvement. In the context of the manager s environment, we build a common framework for developing skills in communication, influence, behavioral, conflict and change management. This workshop also explains the use of the Performance Management Tools and explores how more...

From Pahladsingh Accountancy & Consultancy

Fraud Forensic Accounting Audits Examination2-days course ...raud Examination provides you an excellent insight of the behavioral and social factors that motivate occupational offenders. It also gives an analysis and taxonomy of several kinds of frauds and cases that demonstrate and assist readers to learn to know each type of fraud. This course will help you better understand the several ways fraud and occupational abuse occur, so aiding you to more...

From i Training Expert

Intensive Public Speaking and Presentation Skills ...ones within only 5 days, using optimal brain-training and behavioral shaping methods. And I promise: ABSOLUTELY no buzzers, or shock-treatments! No hot coals to walk over. And DEFINITELY no flying you 1000 miles away, dropping you off without any money, and telling you to use your skills to get back to the training within 24 hours. None of that. Just a pure public speaking skills training -- more...

From Bigtec Pvt. Ltd.

Object Oriented Analysis & Design with UML

The object-oriented approach extends and improves on traditional methods of system development. Object-oriented models effectively capture and communicate system requirements in a way that closely resembles the real world and which is extensible in response to change. The UML provides a basis for future standards in object-oriented development and more...

From Bellflower Center for Prevention of Child Abuse

Child Abuse Recognition Reporting Course ...efinition of abuse and neglect. o To recognize behavioral as well as physical indicators of abuse/ neglect. o To learn the legal obligations and procedures for reporting child abuse and neglect. o To recognize the inter-generational aspects of such abuse and neglect, and the impact this has upon human development. All participants will receive a more...

From Next Levels Consulting

Team Building Skills ...rming, Norming, and Performing). -Explain the four basic behavioral styles and how to manage each. -Demonstrate effective listening skills. -Rephrase blunt wording for better communication. -Identify team strengths and opportunities for improvement. Course Outlines -Joining Forces: What Makes a Team -The Communication Jungle: Understanding Different Communication Styles -Better more...

Communicating with Influence ...ate the use of open and closed questions. -Identify your behavioral style and its unique challenges. -Describe a model of feedback, communication, and listening. -Set SMART goals. -List tactics for dealing with difficult people. -Organize information in a clear and concise manner. -Create an attention grabbing introduction. -Implement techniques for varying your vocal tones and body more...

Negotiation Skills ... negotiation process. -Understand and identify different behavioral styles and adapt as necessary. -Apply techniques for successful negotiation by successfully answering case studies and participating in practice cases. -Recognize dirty tricks and tactics. -Demonstrate the use of successful concession making. -Develop an action plan to improve negotiation skills. Course Outlines more...

New Supervisor Training - Making the Transition from Buddy to Boss ...nd vocal tones on communication. -Explain the four basic behavioral styles and how to adapt to each. -Capitalize on personal style for more effective communication. -List tactics for dealing with difficult behaviors. -Develop an action plan to improve supervision skills. Course Outlines -Good Manager, Bad Manager: Which Do You Want to Be? -Building Personal Credibility: Understanding more...

Supervision Skills for Managers Coaching Counseling Delegating and Developing ...nd growth opportunities as managers. -Recognize the four behavioral styles and how to coach each. -Capitalize on their style for more effective communication. -Delegate tasks to others. -Set SMART goals for themselves and others. -Provide constructive feedback and follow up on goals and workgroup targets with subordinates. -Counsel an employee who is not performing up to expectations. more...

From Training-2-Go

The Behavioral Based Interview - getting the job you want ...Behavioral Based Interview class is a one day workshop covering essential, 21st century job skills - soft-skills and techniques to successfully accomplish resume preparation, crafting cover letters, behavioral based interviewing techniques, professional networking and negotiating job offers. This is an interactive workshop not a lecture-based that will allow the participants to leave more more...

From Zing Corporate Consulting

The Zing NLP Practitioner Course - A Certification training program

5 Days to a Better Brain The program is all about how to gain power over your life, gain the admiration of other people and one of the most sought after certificates in the world! Depending on what you'd like to be better at, NLP is a toolkit that can be applied diversely, including developing new relationships, making existing ones amazingly better, better management of people, better more...

From Situation Management Systems, Inc

Positive Power and Influence

...nd Influence (PPI). This program provides people with the behavioral skills important to getting their jobs done efficiently while keeping relationships intact. Participants in the POSITIVE POWER AND INFLUENCE ® Program develop influence style flexibility. They learn to diagnose each influence situation they encounter, and then apply the influence style that will be most effective. more...

From Deer Valley Counseling

Deer Valley Counseling Anger Management Program

The program addresses issues revolving around anger and domestic violence. The groups are structured as psycho-educational process groups using evidence-based, cognitive-behavioral therapy (CBT) techniques. The groups meet once a week for 90 minutes. Clients are expected to take personal responsibility for managing their anger. This program typically takes 12 to 14 sessions to complete and more...

From Strategic Training Concepts, LLC

Security Officer Registration Act SORA Comprehensive ...g that will cover topics such as: Report Writing, Ethics, Behavioral Assessment/ Threat Assessment, CPR/ AED/ First Aid, Word, Excel, Customer Service and Communication Strategies. Job placement assistance is available. 8. 0 CEUa ™s Hours: 80 Course #: CE. CST 087 02/ 06/ 2012-03/ 02/ 2012 Lecture Monday, Wednesday 08: 00AM - 04: 30PM, CIM, Room 106B 02/ 06/ 2012-03/ 02/ 2012 Lecture more...

From Case Western Reserve University - Executive Education

Coaching for Intentional Development Learn how to develop leadership and Emotional Intelligence (EI) in others through this intensive, 3. 5-day experience designed by Richard Boyatzis, Ph. D. extensive author and Professor of Organizational Behavior at Case Weatherhead School of Management. Receive personal direction that benefits you and your organization, including instruction on coaching EI, individual coaching from Master more...

Mastering Cross-Cultural Communication Nov 30, 2011 ... of differences in values, assumptions, expectations, and behavioral styles. Participants will study various models for understanding behavior within a cultural context and learn to interact appropriately for positive impact. This seminar will use discussions, exercises, case studies, videos, simulations and group examples to help participants explore a conceptual framework for more...

Building Leadership Capability through the Power of Intentional Change Sep 19 2012 For managers who have already attended Introduction to Emotional Intelligence (EI), this program takes the learning to a new level with an in-depth look at the Intentional Change Process, an empirically-proven framework for achieving desired, sustained, behavioral transformation. Learn how successful leaders maintain their motivation, high performance, and ability to inspire others to achieve more...

Building Leadership Capability through the Power of Intentional Change Mar 14, 2012 For managers who have already attended Introduction to Emotional Intelligence (EI), this program takes the learning to a new level with an in-depth look at the Intentional Change Process, an empirically-proven framework for achieving desired, sustained, behavioral transformation. Learn how successful leaders maintain their motivation, high performance, and ability to inspire others to achieve more...

From KnowledgeWorks IT Consulting Pvt. Ltd.

Workshop on Design Patterns using C Workshop on Design Patterns using C++ Dates: 30th Sep & 1st Oct 2011 at Bangalore Hurry Register Today. This Design Patterns Training will familiarize you with all the fundamental techniques of Object-Oriented Design. You will learn how to consider any Object Design situation, identify all its concepts and relationships, and model them. Furthermore, you'll learn advanced Design more...

From Reliance Global Services Pvt Ltd

QAI - Reliance Global Services Pvt Ltd ...ndation. In addition, training on other modules including Behavioral Skill Foundation and Certification Preparatory Training are also provided. a Certificate Program in Software Testing (CPST): This Certification is specially designed to provide the needed skill set for an Entry Level Test Engineer in the Software Industry. The program focuses on understanding Software Quality, Test Case more...

From Indian Institute of Emergency Medical Services

Emergency Medical Technician EMT ... 11. Infectious and Communicable Diseases 12. Behavioral and Psychiatric Disorders 13. Gynecology 14. Obstetrics Special Considerations 1. Neonatology 2. Pediatrics 3. Geriatrics 4. Abuse and Assault 5. Patients with Special Challenges 6. Acute Interventions for the Chronic Care Patient Assessment more...

From Greatscope Consulting

Leadership In Action- an NLP based approach ... these questions. Based on the principles of cutting edge behavioral sciences like NeuroLinguistic Programming, the program helps participants to take a a deep dive into their mind & discover their latent leadership traits. It helps participants to quickly & easily learn the key values, beliefs & behavior that makes a great leader. PROGRAM OBJECTIVE a To help participants develop more...

From NLP Centre of Excellence ltd

NLP Practitioner ...ertificates a Practitioner Coach Certificate, Life Coach, Behavioral Modeling and Hypnosis. Think how your life will change when you choose to be a Practitioner Coach and have the skills that can be used to help another person make changes and overcome barriers to personal development in any area help people realize their potential and achieve more for them and the business they work in. more...

From Persona International

In-House Freelance Soft Skills Trainers Development Program ... to personalize the training program to fit the needs and behavioral styles of the employees to facilitate the transition in adapting the new behavior style and master the performance skills associated with the job he is responsible for. Level Four: The On-Going Mentoring and Coaching Services We have formed a special Master Trainers Network so that we can confidently recommend to more...

From Softskillsworld

Self Management Work Prioritization A 2 day workshop to redefine and rediscover your personal and professional self . Oursa ™ are the proven workshops that have helped many executives in overcoming some of their fundamental concerns of professional management. Participants have appreciated the simplicity and the directness of the program in effectively conveying the message that can be recollected months after the program. more...

From mindXCEL Consultancy

NLP Practitioner with NLP Coach Option ... * Sharper interpersonal skills * Improved verbal and behavioral language skills * Access resourceful statessnlp * Set exciting goals * Know how to achieve your goals * Adopt the beliefs that are going to support your success * Abandon the beliefs that are hindering your success * Able to step outside of your comfort zone if you wish to do so * Understand hypnosis and use it more...

From Quest

Coaching Life Executive Teams Organizational Relationship ...ey possible areas of focus: Potential areas of coaching Behavioral coaching The focus in this type of coaching is on the executive's behaviors, style, vision, and practice. The coach works to understand and optimize the coachee's effectiveness in key relationships. Career/ life coaching Focus in this type of coaching is on helping the executive to transition through changes such as more...

From Graviton Network

Personality Grooming ...y development helps one to grow in working efficiency and behavioral expression, it also helps him to transcend from one level to another. a An individual transcends himself to be a member of the family a A family man transcends himself to the level of member of the organization a A worker in the organization transcends himself to the level of member of the society. a A citizen more...

From Altshuler & Associates

Interpersonal Conflict A Positive Opportunity for Change and Improved Relationships

...sarial approach to conflict, there are a variety of other behavioral approaches that might be more effective in a given situation. Collaborative problem solving, the focus of this seminar, is a productive problem solving process that is hard on the problem, yet soft on the individuals involved. It maximizes the opportunity to achieve a solution that meets the needs of each of the involved more...

From 7i Institute

Certified Digital Forensics Examiner ...l evidence clues Identify aspects of a Computer Forensic behavioral analysis Module 5: Specialized Examination Tools Multiple software and hardware solutions are covered during this session. Students learn the numerous tools available to them in a vendor neutral environment. A clear understanding of what the tools do and how they work is presented in laymana ™s terms. Forensic more...

From In Vivo Educational Services

REBT - Theory and Applications ...long with the main tenets of REBT, cognitive, emotive and behavioral techniques used in REBT are also covered. It takes a closer look at how REBT perceives and tackles emotional disturbances such as anxiety, anger, depression etc. and other common problem areas such as addictions, marital problems and behavioural problems in children thus aiming to prepare the participants to work with a wide more...

From Petz Central

Dog Obedience Course

BASIC OBEDIENCE - Comprehensive (Private) This is a comprehensive course for first time dog owners or owners who wants a more thorough/ intensive coverage on subjects such as Nutrition, Grooming and Common Behaviour Problems besdies Basic Obedience. DURATION : 10 Lessons of 1 hour Each. TIME : Evenings between 5. 30 - 9. 00pm (Time to be mutually agreed/ upon). Day time lessons for those who more...

From Wintrac Inc.

Pragmatic Use Case Writing ...fective, readable use cases to describe the user-centric, behavioral requirements of a software system or business workflow. This course is structured around a problem-driven approach, and students will learn use case techniques and concepts in a "just-in-time" manner, emphasizing the meaning and relevance of each technique and not just its notation. Numerous examples of both system-level and more...

Train the IT Trainer Advanced Workshop This 1-day workshop is intended to assist existing trainers in improving their training techniques and approaches with a focus on the behavioral aspects of delegates. This highly participative workshop will draw upon real examples taken from delegates' own experiences in training sessions. Questionnaires; models; discussions and role-play activities will be used. You can get a complete list of more...

Design Patterns in Java Software ... Four design patterns, with a chapter each on creational, behavioral, and structural patterns. Classroom time is about evenly split between discussion, group design exercises, and coding labs to reinforce finer points of important patterns. This is not a patterns catalog: it is as much a study of how to a think in patternsa as it is an introduction to several of the most important more...

From Peoplesmart Softskills Incorporation

Softskills & Personal Development Taining Program

... How to make up Peoplea s mind Soft Skills and behavioral skills PRESENTATION SKILLS Handling Fear & Nervousness Content, Voice, Body language, Mannerisms Preparation and Delivery Individual Mock up Presentation 101 Technique for effective presentation INTERPERSONAL & BEHAVIORAL SKILLS Identification of different behavioral styles Managing own behavior more...

From Phoenix Consulting Services

Certified Behavioral Competency Interviewer Program

Hiring Smart Behavioural & Performance-based Techniques Overview: Behavior Interviewing is a very reliable and valid candidate selection technique based on the work of Phoenix Consulting Services, Hyderabad and partners in Performance, Pittsburg, USA. While we all may say that past behavior is the best indicator of future behavior, we don t act as if we believe this when we are interviewing more...

From IAPS

IT Security: Management Briefing

...e habit. The course will reveal the nature of threats and behavioral habits of malicious users and how management can assess and mitigate vulnerabilities currently faced by their organization. Upon successful completion of this course, participants will be able to: * Describe the risks of inadequate information protection and the need for computer security * Understand that more...

From Corporate Education Group

Intermediate Java Programming

...ject Creation Understanding Enumerated Types Stateful and Behavioral Enumerations 6. Interfaces and Abstract Classes Separating Interface and Implementation UML Interfaces and Realization Defining Interfaces Implementing and Extending Interfaces Abstract Classes � 7. Collections Dynamic Collections vs. Arrays UML Parameterized Type Generics Using Generics The Collections API The more...

From Sales Renaissance

Sales Renaissance - 4-Day Comprehensive Sales Development Seminar

...sales techniques, while at the same time assimilating the behavioral changes necessary for creating your unlimited potential. Expect results with this refreshing and in-depth sales development seminar, focusing on all essential aspects of selling. During this program, you will develop insightful, intellectual sales knowledge. The mindset and techniques you will be integrating during this more...

From Zenergy PD Inc.

Group Dynamics

Managing people in groups during facilitation, trainings and presentations is a unique skill. To be successful one must employ a multitude of non-verbal management strategies. This course enables participants to learn the necessary skills for harnessing the energy of the group in the most positive way possible. Participants will explore the models behind successful group dynamic facilitation. more...

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