Instructor Led Behaviors Training
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From HAZMAT Plans & Programs, Inc
HAZWOPER 40 Hour Training, Instructor Led Training in Denver, CO


..., NIOSH EHMIS, DOT and EPA Classifications)
- Chemical Behaviors and Properties
- Toxicology
- Medical Surveillance
- Blood Borne Pathogens
- Recordkeeping
- Fire Protection Requirements
- Confined Spaces
- Risk Assessment and Analysis
- Pre-Incident Planning
- Industrial Hygiene
- Personal Protective Equipment (PPE)
- Respiratory Protection
-
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HAZWOPER 40 Hour Training, Instructor Led Training in Denver, CO
From Taylor Performance Solutions, Inc.
Supervisory Skills Workshop
...eaders the opportunity to learn and practice the critical behaviors, skill and techniques needed to be effective in their role. The workshop can be run at your location and customized for your business needs and goals. Topics include setting performance expectations and objectives, motivating to improve performance, delegating effectively, observing performance to prepare to coach, conducting a
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Supervisory Skills Workshop
From The Career Center
Macromedia Dreamweaver A-Z
Students will be able to create Web sites that include frame-based pages, tables, graphics,
and links. You'll learn advanced concepts of the Dreamweaver MX Web development application by
working with advanced Web site creation features a During this course, including computer lab
time, students will be provided with the information necessary to complete the following
objectives:
Define a site
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Macromedia Dreamweaver A-Z
Macromedia Fireworks A-Z
In this course, you'll use Macromedia Fireworks to create vector graphics, edit bitmap
graphics, optimize images, and create and assign rollover effects for the Web. You will learn
advanced skills for working with vector graphics, photographic images and effects, slicing and
rollovers, symbols and animation, and exporting to HTML. This course prepares the student for
the Certified Macromedia
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From Calyptus Consulting Group
Communication and Interpersonal Skills

This 2-day Communication and Interpersonal skills is highly interactive and participants will learn to improve their communication skills and change behaviors to create a people-oriented environment. The need to be receptive to new ideas and selling ideas to others will be highlighted. Participants will learn how to motivate others and build a successful team; give and receive constructive
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Communication and Interpersonal Skills
Conflict Management

...ow to recognize the conflict styles of others, individual behaviors and conflict styles; how to work out differences without making enemies; and ways to prevent conflicts from escalating. Ways to develop a collaborative, team-oriented, and productive workplace will be covered. Specific examples of highly effective team leaders and high performance teams will be given. To ensure active
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Guiding, Directing and Motivating Others

This 2-day course is geared toward managers and supervisors. Participants will learn about employee expectations; understand and apply various ways to work with people on the job; how to deal with employees fairly; and, how to guide and direct others. Participants will learn how to change behaviors to create a people-oriented environment.
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From Jef Menguin Workshops and Seminars
Productive Groups
Groups convene to generate ideas, to give support, to solve problems, and to make decisions. All too often, however, groups can be inefficient and ineffective as they go about these tasks. What a waste of human resources! This program teaches group skills in an enjoyable yet powerful way.
The program assumes that individual participants come from groups that are committed to their goals. The
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Productive Groups
From Bold New Directions
Powerful Presentations Training Seminar





...nstructor to guarantee progress and eliminate distracting behaviors.
On-Site Presentation Training Seminars:
Our on-site presentation skills workshops can be tailored to the needs of your organization and can be delivered on-site at a time and location of your choice.
Public Presentation Training Seminars:
We offer Public Presentation Skills Training Seminars in the following
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Powerful Presentations Training Seminar
From Lorman Education Services
A Practical Approach to Developing a Wellness Program
A Practical Approach to Developing a Wellness Program - Wellness is a proven strategy for keeping employees healthy and controlling health costs. You will learn practical tips on how to develop a successful wellness program for your employees from one of the most experienced wellness professionals in the country. You will find out how you can develop your program so that employees participate and
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A Practical Approach to Developing a Wellness Program
From Wintrac Inc.
Dreamweaver 4 - Advanced For Windows
Dreamweaver 4. 0 Advanced is a hands-on instruction book that will introduce you to advanced concepts of the Dreamweaver 4. 0 Web development application. In this course, you will expand on the knowledge you gained in the Dreamweaver 4. 0 Introduction course. You will work with advanced Web site creation features available in Dreamweaver, including libraries and behaviors. In addition, you will
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Emotional Intelligence for Managers
In this course, you will assess your current emotional intelligence capabilities, determine your strengths, and identify areas for improvement. You will examine how emotions affect behavior and how those behaviors impact your relationships with others. You will also develop strategies for managing the emotional energy in yourself and others.
You can get a complete list of other Business Skills
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Dreamweaver MX Level 2 (Windows)
Dreamweaver MX Level 2 is a hands-on instruction book that will introduce you to advanced concepts of the Dreamweaver MX Web development application. In this course, you will expand on the knowledge you gained in the Dreamweaver MX Level 1 course. You will work with advanced Web site creation features available in Dreamweaver, including libraries and behaviors. In addition, you will use many of
more...
Managing Change Within the IT Organization
This interactive workshop describes techniques for facilitating the change process. It helps to modify long-standing IT (information technology) organizational paradigms, examines types of change, and allows participants to explore the behaviors and feelings of those experiencing change. Role-playing activities assist participants in becoming agents for change.
You can get a complete list of
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Building Organizational Trust New Manager development
When talking about trust in the workplace, there are two levels of trust that are in play, organizational trust and personal trust. Many times these two levels are intertwined and are hard to tell apart. Leaders within your workplace often have an incredible amount of influence over the culture of trust in your organization. This program will teach you the benefits and behaviors that will inspire
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Building Organizational Trust
When talking about trust in the workplace, there are two levels of trust that are in play, organizational trust and personal trust. Many times these two levels are intertwined and are hard to tell apart. Leaders within your workplace often have an incredible amount of influence over the culture of trust in your organization. This program will teach you the benefits and behaviors that will inspire
more...
From Management Training Institute
Powerful Presentation Skills For Managers





Improve your face-to-face presentation skills with our presentation training seminar that focuses on:
a Management Presentations
a Overcoming Challenges
a Presenting Technical Information
a Board Level Presentation Skills
a Executive Presentation Skills
Presentation Training Seminar For Managers
This highly interactive presentation training seminar focuses on professional
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From L'Obel IT-Palaestra
L'Obel Certified Flex Training in Bangalore





...look and feel of the Caf Townsend application
Applying behaviors to components
Applying transitions to view states
Using MXML Data Models
Using MVC
Creating an MXML data model
Using ActionScript classes as a data model
Instantiating an Object in MXML from an ActionScript class
Creating an ActionScript constructor with parameters
Defining class methods
Exchanging Data Between
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From Contacts Plus
Coaching Skills
...hat help improve individual performance.
Demonstrate the behaviors and practices of an effective coach.
Recognize employeesa strengths and give them the feedback they need to succeed.
Identify employee problems and ways you can help to correct them.
Program Contents:
Defining coaching.
The two schools of coaches.
Five critical coaching skills.
Communications skills.
more...
From Lightwork Seminars, Intl
Past Life Regression


... that could be negatively affecting one s present health, behaviors, or quality of life. Past Life Regressions can uncover patterns from many lifetimes of trauma that have been re-created unconsciously as an attempt to complete or heal an unresolved past life experience.
This Past Life Regression training course is delivered by Janis Ericson, a Master Hypnotist that has been working in the
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From SETTEC
Empowering Women Contemporary Skills for Women Managers

...tral role in the formation of peoplea s beliefs and behaviors. Yet attitudes are intangible and unobservable; people often are unaware of their specific attitudes and the manner in which they affect their behavior. Many attitudes are developed and maintained in a non-logical fashion, experientially and unsystematically, rather than as the result of rational analysis.
If a supervisor
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From Requirements Solutions Group
How to Model Analyze and Improve Business Processes




Business processes are what organizations do. Whether documented or not, whether designed or not, whether understood or not, nothing gets done until someone (or "the system") does it a that is what business processes are all about. They are a combination of business operating procedures, business rules, business data, and supporting technology. Yet, many business processes are undocumented,
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How to Elicit (Gather), Write, and Analyze Business Requirements




...s to enable.
a Finally, transition requirements define behaviors that facilitate moving from the as-is state of the enterprise to the to-be state.
This course gives you a proven set of core techniques, methods, and tricks to elicit (gather), capture, write (express), and analyze business, stakeholder, solution, and transition requirements. Requirements written in human language can be
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From XChange Training UK
Adobe Flash CS4 Rich Content Creation Introduction
This two day scheduled Flash introduction course provides designers and developers new to the Flash environment the knowledge and hands-on practice they need to create rich Flash content. In addition to teaching essentials, the course focuses on teaching best practices for creating Flash content.
Upon successful completion delegates will be able to:
-Create an Adobe Flash Document
-Set up a
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Adobe Flash CS4 Masterclass
This five day scheduled Flash Masterclass course provides designers and developers new to the Flash environment the knowledge and hands-on practice they need to progress from introduction to advanced level in one go! With this training course, you can use Flash, the industry's most advanced authoring environment to create interactive websites, digital experiences and mobile content.
Upon
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From Everrise Training & Consultancy
PRODUCTION PLANNING SCHEDULING CONTROL
Organisations use Production planning and control as a tool to drive behaviors and improve performance in the supply chain management. In the present work environment everyone in the workforce should plan and evaluate their performances and initiate efforts to correct variations to support smooth operations. However, they are faced with following questions:-
How is our organisation performing?
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From Corporate Coach Academy
Empowerment Coaching (ECT) Workshop



...y skills to deeply understand thoughts, emotions, and behaviors of people thereby giving you an edge to win over them.
Here you learn to:
=> Use the art of Coaching to build bonds with people that will inspire them to be empowered many times more to make the ordinary extraordinary
=> Increase your self-knowledge to become highly self aware on what is working well and not working
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From Honig IdeaGuides
Customer Service Excellence


This powerful 4-8 hour workshop will give your staff more than just the foundation on providing good customer service. It will give them the motivation, desire and ownership to satisfy your customers with excellence, that's why we sub-titled this workshop "From the Inside/ Out."
Goals
Know why providing good customer service is critical
Build a model describing excellent and awful
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From 4 Hour Training
Customer Service Excellence



This powerful 4-6 hour workshop will give your staff more than just the foundation on providing good customer service. It will give them the motivation, desire and ownership to satisfy your customers with excellence.
Goals
Know why providing good customer service is critical
Build a model describing excellent and awful customer service
Determine customers' standards for
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From Last Minute Training
CATIA V5 - Week C - Knowledgeware 3D FTA 5 days
This course will consist of Creating parameters, Formulas and Lists, Adaptive Behaviors, Design Tables and Part Families, Knowledge Advisor Tools, Powercopies, Knowledge Expert, Rule Base, and Solution Analysis.
more...
UCCXA - Cisco Unified Contact Center Express Advanced
Build on the knowledge & scripting experience gained in the prerequisite UCCXD course by exploring more advanced techniques in scripting as well as the overall Customer Response Solution (CRS) functionality. Invoke behaviors that involve web-based apps..
more...
Flash CS3: Rich Content Creation - 2 Days
Location: Toronto Date: 2008-05-12
List Price: $845 Offered Price: $676.00
Seats Available: 2
Flash CS3: Rich Content Creation is an introductory course that provides designers and developers new to the Flash CS3 environment the knowledge and hands-on practice they need to create rich Flash content. Students will produce an engaging interface using text, graphics, animations, video, and
more...
Flash CS3: Rich Content Creation - 2 Days
Location: Ottawa Date: 2008-05-20
List Price: $845 Offered Price: $676.00
Seats Available: 2
Flash CS3: Rich Content Creation is an introductory course that provides designers and developers new to the Flash CS3 environment the knowledge and hands-on practice they need to create rich Flash content. Students will produce an engaging interface using text, graphics, animations, video, and sound.
more...
Flash CS3: Rich Content Creation - 2 Days
Location: Ottawa Date: 2008-05-20
List Price: $845 Offered Price: $676.00
Seats Available: 2
Flash CS3: Rich Content Creation is an introductory course that provides designers and developers new to the Flash CS3 environment the knowledge and hands-on practice they need to create rich Flash content. Students will produce an engaging interface using text, graphics, animations, video, and sound.
more...
Flash CS3 Rich Content Creation - 2 Days
Flash CS3: Rich Content Creation is an introductory course that provides designers and developers new to the Flash CS3 environment the knowledge and hands-on practice they need to create rich Flash content. Students will produce an engaging interface using text, graphics, animations, video, and sound. Simple user interactions are added using built in ActionScript behaviors and Script Assist. In
more...
Dreamweaver CS3 Level 2
* Create dynamic user-interface elements, including simple rollovers and complex navigation bars
* Use libraries to manage repeating site elements
* Create CSS styles to streamline text formatting within a page, and create external style sheets to allow formatting information to be used throughout a site
* Create and manage layers, as well as combine layers with behaviors to provide
more...
An Introduction to Motion 3
This hands-on course will familiarize students with Motion, Apple s revolutionary software for motion graphics design. It covers working with Motion s Real-Time Design engine & interface, behavior-based animation, parameter behaviors, blend modes & more
more...
Adobe Dreamweaver Level 2 Med
In this course students will work with advanced Web site creation features available in Dreamweaver including libraries and behaviors.
more...
From Future Media Concepts
Motion 101 - An Introduction to Motion 3
...engine and interface, behavior-based animation, parameter behaviors, blend modes, advanced particle system design, advanced title animation, working with templates, chroma key techniques, masking methods, DVD motion menu design, tablet-driven gesture UI techniques, working with audio, keyframing, and integration.
This course is designed for those students who wish to learn the fundamentals and
more...
From Ascend Training
Adobe Dreamweaver CS5 Level 2 Dynamic Content using PHP



Dreamweaver from a technical standpoint. Learn advanced functionality of Dreamweaver such as, CSS, Advanced Behaviors and customization of the application itself. Use tool such as Databases, AJAX and Record Sets to provide dynamic content to your pages. Dreamweaver CS5 Lvl 2 is offered at both our Chicago and Deerfield locations.
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From Linkage, Inc.
Connecting as a Leader Communicating for Impact



Effective leaders use every conversation to highlight their points of view, achieve goals, influence change, impact behaviors, and strengthen relationships. This accelerated blended learning program leverages a two-day face-to-face program, along with our virtual classroom to help leaders improve their communication strategies, maximize the impact of every interaction, and achieve business
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From Treeline Training, Inc.
Building Organizational Trust
...behaviors that will inspire a trusting culture, recognize and practice the Five Pillars of Trust and regain trust that has been lost. Trust is the key to a cohesive and collaborative organizational culture.
Course Objectives :
Successful completion of this course will increase your knowledge and ability to:
a Understand the benefits of working in a high trust environment
a Learn risk
more...
From Highlander PLC
Flash CS4 Getting Started
This is a beginners Flash course for those new to Flash CS4, combining 2 days of instructor led classroom training with more than 10 hours of additional instructor supported online learning content. It provides designers and developers new to the Flash environment the knowledge and hands-on practice they need to create rich Flash content. Students will produce an engaging interface using text,
more...
From People Biz Inc.
Team Building Teleclass April 8th, 15th, 22nd, and 29th @ 3 pm CST
Join us for a 4 week teleclass on Teambuilding
Who should attend? Leaders and managers who want to move their team to the next level!
Learn the Five Keys to Effective Teambuilding
Team vs. a Group
Behaviors of a Team -What to Model as a Leader
Language of Teambuilding
Principles of Teamwork
The Result of Effective Team Building is that your role changes!
Call us to reserve your
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From Harlequin Solutions.
Flash CS3 Introduction





...e user interactions are added using built in ActionScript behaviors and Script Assist. In addition to teaching essentials, the course focuses on teaching best practices for creating Flash content.
This course is for beginners: designers and developers new to Flash who want to learn the interface and commonly used features. To gain the most from this class, students should:
Be familiar with
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From Digital Media Training
Motion101 Introduction to Apple Motion 4
...engine and interface, behavior-based animation, parameter behaviors, blend modes, advanced particle system design, advanced title animation and working with templates. In addition the course will also enable you to learn more advanced techniques such as chroma key techniques, masking methods, advanced 3D features, working with audio, keyframing, and integration. This Apple Motion training
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From Family Therapy Training Institute of Miami
Family Effectiveness Training




...ho are at risk for substance abuse and related disruptive behaviors. FET is a family-based program originally developed for Hispanics/ Latinos.
This advanced-level training consists of 13 lessons. It is delivered in a series of 3, three-day workshops (9 days total) over a period of several months. These workshops include in-depth training on the basic Family Effectiveness Training model and
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From TrainersDirect
Management Skills for New Managers
...to be appointed managers, who need to develop the skills, behaviors, and philosophies required to effectively and efficiently achieve highly productive results. This session will introduce you to skills and techniques to effectively manage departments, teams, and individuals while dealing with the day-to-day challenges which you encounter. The format includes self-assessment tools, group
more...
From Bpminstitute.org
Advanced Process Management Principles - Key to Sustainability




...ned, requires transforming traditional thought models and behaviors to look at the value that the business creates for customers systemically. This is easier said than done.
This is an advanced course and will be of most value to those participants who have a strong base of practical experience. This interactive workshop presents essential principles from a non-technical perspective with a
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Moving Up the BPM Maturity Curve




...ed and optimized. This course outlines the key leadership behaviors needed in this respect. It addresses questions such as:
What critical performance measures need to be put in place?
What level of process ownership is needed?
When should a BPM Center of Excellence be considered?
When should BPM Governance be implemented?
The course provides a roadmap for organizations to move up
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From People and Processes, Inc
Onsite Training - Skills for Maintenance Leadership and Supervision
...ives. Recognize that 80% of change is really changing the behaviors of the people in the organization. This course is a requirement for the Certified Maintenance and Reliability Manager Certificate Program that is offered in partnership with the University of North Florida (UNF).
Who should attend:
Organizational personnel who are accountable for implementing proactive change, to include
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Onsite Strategic Maintenance and Reliability Improvement Training
...sustain the proactive culture like leading change, change behaviors, computerized maintenance management systems (CMMS/ EAM), maintenance planning scheduling, materials management practices, key performance indicators, condition monitoring programs, lubrication practices, maintenance processes, and much, much more. The Maintenance and Reliability Improvement course is the is a requirement for
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From The Outset Group
PMI Project Management One 3 days 24 PDU November16-18 2010
This seminar helps any professional to become grounded in the fundamental principles, tools, and vocabulary of project management to their work. Appropriate for all skill levels and backgrounds, the only prerequisite is that each student bring in a real world project to work on during the seminar. We use the Project Management Institute (PMI) Body of Knowledge (provided to each student) to teach a
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PMI Project Management One Essential Principles and Tools November16-18 2010
This seminar helps any professional to become grounded in the fundamental principles, tools, and vocabulary of project management to their work. Appropriate for all skill levels and backgrounds, the only prerequisite is that each student bring in a real world project to work on during the seminar. We use the Project Management Institute (PMI) Body of Knowledge (provided to each student) to teach a
more...
From UC San Diego Extension Digital Arts Center
Flash I
...creating shape and motion tweens, movie clips and graphic behaviors, creating buttons and rollovers, using motion guides and shape hints, masking, adding interactivity with Actions, Labels, and sound, preparing your documents for the web and other tips.
Note: Campus parking pass needed.
Course Number: ART-40318 Credit: 2. 5 units
This course is part of the following Certificate
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From LaMarsh & Associates, Inc.
LaMarsh Six Sigma Managed Change(tm) Application Workshop




... the organization (who are being required to change their behaviors) who will determine whether the change itself can ever deliver results that are sustainable. Whether we like it or not, these "Targets" of change within the organization will inevitably make their own independent decisions about wheter to accept or reject the change. Anticipating who will likely resist the change, identifying
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From The College of Call Center Excellence
Call Center Call Quality Assurance Certification




...the center. We start with the identification of the agent behaviors that will provide an excellent customer experience, i. e., reduce the customer effort to solve their problem, answer their question and drive loyalty. From this knowledge comes the development of the assessment processes, form for assessment and the scoring metrics that will measure the result. We will address the issues of
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From Don L. Price/ Hypmovation Training Institute
3 Day Life Coaching and Hypnotherapy Certification Course --




...ching session you can expect to work on goals, attitudes, behaviors, and accountability for getting the results you desire.
Each coaching meeting will actively include a hypnosis session and covers the most important issue facing you.
Life-Coaching sessions are held in our office or I bring our services to your office... and our corporate training programs are customized to meet the needs
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From Greater Dallas LifeSkills & Anger Management Group
Collin County LifeSkills & Anger Management Group

...althy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
Goals:
To reduce levels of
more...
From PTR Training
Leading a Diverse Team
As a leader, you must understand the reality and importance of cultural differences in today's workplace. You will learn to understand and appreciate all types of people and how onea s historical culture shapes current attitudes and behaviors. You will learn to promote diversity and differing perspectives, and create a workplace that is accepting and appreciative of all types of employees.
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From Greater Dallas LifeSkills & Anger Management Group
Duval County LifeSkills & Anger Management Group

...althy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
Goals:
To reduce levels of
more...
Greater Atlanta LifeSkills & Anger Management Group


...althy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
Goals:
To reduce levels of
more...
Fulton County LifeSkills & Anger Management Group


...althy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
Goals:
To reduce levels of
more...
Orlando Lifeskills & Anger Management Group

...althy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
Goals:
To reduce levels of
more...
From Resolutions Training & Consulting
Acrobat Advanced


Learn how to create, modify and optimize rich interactive PDFs; use Acrobat 9 Professional to create Presentations that look great across all platforms; add Multimedia such as Sound, Video and Flash animations; add Buttons, Actions and Behaviors; Optimizing PDFs; and Indexing to create searchable PDFa s for use on the web or on a CD.
more...
Dreamweaver Advanced


This course is for students who want to create complex Web sites. Included: Create Rollovers and Navigation bars; Using Libraries; Working with Templates; adding Flash, Video and Sound media; Create advanced Cascading Styles Sheets (CSS); Work with Layers and AP Div Layers; Use the History panel to simplify repetitive tasks; use Timelines to create simple animations; add Behaviors to pages and
more...
Flash Introduction


This course is for beginners new to Flash who want to learn the interface and commonly used features. By the time students are finished with this course, they will be able to: Create and set up a Flash document; Import and create graphics; Use Flash drawing tools; Create and use Symbols; Produce Motion and Shape animations; Use Script Assist and Behaviors to add simple interactivity; Import Sound
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From Manufacturing Executive Institute
Driving Business Performance With New Metrics and Incentives
...sion of the organization usually results in dysfunctional behaviors. Properly aligning performance metrics up and down (and across) the organization (and keeping them compatible with the companya s mission) provides substantial opportunities to drive appropriate behaviors and results.
Any discussion of performance metrics must first focus on aggregate performance. That is,
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From Professional Partnering Services, LLC
Leading an Alliance Team



ProPartnering's Leading an Alliance Team seminar provides the insight and tools to help you align your extended team in support of partnership success. Hear the experiences of highly successful alliance leaders, build an action plan together with fellow alliance leaders facing similar challenges, and receive follow-up coaching as you implement your plan so you can say:
We have the right
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From India Facilitation Network
Mentoring Skills for Managers
Upon completion of this workshop, you will be able to define the key concepts associated with Mentoring. You will:
Understand the basic processes behind mentoring
Understand why, what and how of mentoring
Practice the key behaviors of a mentor
Familiarize with a structured process of holding mentor meetings
Familiarize with tools and tips to make your JOURNEY comfortable
Create an action plan
more...
From Disney Institute
Disneys Approach to Leadership Excellence
...ls of the entire corporation.
Whether subtle or overt, behaviors demonstrated by employees - in particular those in management roles - are instrumental in conveying values, guiding strategy, and inspiring passion and interest. When practiced, the effect is far more powerful than merely directing employees to adhere to company policy. Positive actions consistently tell the story not only of
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From Affinity IT Training, LLC
Transitioning To Corporate Software Development
A lecture-based presentation designed to sensitize entry-level
IT Professionals to the challenges and paradigm shifts necessary
for successful software development in the corporate environment.
Designed to be informative and motivational, this short course
grounds new employees and emphasizes positive performance
enhancing behaviors.
Audience:New programmers entering a corporate software
more...
From CAL Learning
Cultural Competency Training for Healthcare Professionals


...res. Learn how cultural identity impacts expectations and behaviors related to client services for both patient and healthcare provider. See how bias and cultural filters impact service, and identify typical barriers to effective healthcare delivery due to cultural orientation. Participants will identify, define and analyze workplace problems that arise from cross-cultural miscommunication and
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From The Millennium Group International
Leading and Managing in the New Millennium
...and identifying when each is essential
2. Describing the behaviors of effective leaders
3. Learning how to develop leadership behaviors
4. Identifying management and leadership strengths and development needs
4. Drafting a self-development plan
Participants learn to:
- Set clear goals relating to organizational vision
- Empower others
- Select their top five values
- Determine how to
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From Marigold Consulting
Diagnosis Differentiating Between Benign and Malignant Work Behaviors
Several members of the support staff routinely return from lunch 15 minutes late. A client commented to you about the new receptionist's less than professional telephone demeanor. In this clinic, we'll examine several different kinds of benign and malignant workplace behaviors and how they affect customer service delivery and profitability.
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From American Academy of Computer Training & Technology, Inc.
Dreamweaver Part II



Students will learn how to apply CSS styles, manage site assets, create interactive forms, work with layers, apply rollovers and other behaviors.
more...
From Anchor Planning Group
Diversity and Inclusion




The question on many people's minds today is: are we there yet? We help your organization answer the question. The diversity journey has evolved, moving beyond Affirmative Action, EEO and compliance to a greater focus on exploring the value of difference, and on making the connection between workforce (the people we hire), workplace (the environment we create for them), and marketplace (customers
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Leadership Team Awareness Workshop
This workshop gives senior leaders an opportunity to explore evolving diversity and inclusion issues in order to gain an understanding of their impact on organization climate and mission effectiveness. The intent of this workshop is to raise senior leader awareness of personnel dynamics and incorporate participants' personal and professional experiences in solving organizational issues,
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Introduction to Diversity and Inclusion Workshop
This workshop helps employees understand what diversity and inclusion are and why they are critical to mission accomplishment. Participants will learn the business case for diversity and inclusion and discuss some of the gaps their agency and organization have in meeting their goals. Participants will be introduced to concepts that allow them to explore their own unconscious biases and how
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From Coach 2 Success Consultancy Sdn Bhd
Developing the Leader within You ~ From Effectiveness to Greatness



...here you can make an immediate impact by implementing the behaviors of successful leadership.
The program overlay proven leadership behaviors with a clear path of how to develop those leadership behaviors. There is a very specific model to lead people that results in the highest levels of commitment.
We call this model the Five Levels of Leadership. The Five Levels of Leadership provides
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From The First Institute Of Dynamic Learning
NLP Practitioner Training
NLP is a set of incredibly powerful skills and amazingly simple techniques anyone can learn & use to be more effective
and proficient in all areas of their life. People learn NLP to increase their success in influencing & persuading anyone they
want (children, spouse, clients etc. )as well as to make powerful and lasting changes, easily, quickly, and permanently.
What will you take home
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From Marigold Consulting
Managing Stress at Home and at Work
Explore how to handle stressful situations. Topics covered include setting boundaries and learning how to say "No";, recognizing and understanding the sources of your stress, establishing regular "me" time, healthy ways to cope with stress, and keeping your head when all those around you are losing theirs. Participants will understand what stress is and its physical manifestations, devise a list
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The Lesson of Weebles -- Overcoming Disappointment and Failure
Explore ways to bounce back from disappointment. Topics covered include Weebles Wobble But They Don't Fall Down, paradigm shift - viewing failure as opportunity, rebounding from disappointment, recognizing and correcting defeatist behaviors, and formulating a plan for future prosperity. Participants will realize that the power in trying is greater than the power of failure, learn how to change
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From Manhattan Edit Workshop
A Filmmakers Guide to Motion

This one day, intensive, hands-on workshop will take you from learning Motion's overall workflow (as both a stand alone application and as part of Final Cut Studio), to tackling real-world projects using built-in and third-party solutions.
Class subjects include:
* Understanding 3D (cameras, lights, etc.)
* Basic keying techniques
* Roundtripping in Final Cut Studio
*
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Motion 501

...engine and interface, behavior-based animation, parameter behaviors, blend modes, advanced particle system design, advanced title animation, working with templates, chroma key techniques, masking methods, DVD motion menu design, tablet-driven gesture UI techniques, working with audio, keyframing, and integration.
Cost: $950 (includes Apple Certified Courseware)
Certification cost: $100 with
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Motion 101

...engine and interface, behavior-based animation, parameter behaviors, blend modes, advanced particle system design, advanced title animation, working with templates, chroma key techniques, masking methods, DVD motion menu design, tablet-driven gesture UI techniques, working with audio, keyframing, and integration.
Cost: $1200 (includes Apple Certified Courseware)
Certification cost: Free with
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Motion 100

...engine and interface, behavior-based animation, parameter behaviors, blend modes, advanced particle system design, advanced title animation, working with templates, chroma key techniques, masking methods, DVD motion menu design, tablet-driven gesture UI techniques, working with audio, keyframing, and integration.
Cost: $950 (includes Apple Certified Courseware)
Certification cost: $100 with
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From Fathom Corporate Training
Internal Brand Training
...erefore critical for management teams to fully link staff behaviors with a brands foundational DNA; the vision, mission, position and personality of the brand. The challenge? Managers cana t deliver what they dona t know. Statistics reveal that 62% of staff members lack their managements support for delivering on brand promises effectively. Thata s probably because 42% of managers themselves
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From TrainSmart, Inc.
Conversation Skills Training - Conversation SMART
...ch, communicate, praise, and model crucial conversational behaviors. The purpose of Conversation SMARTa is to provide you with techniques to enhance your communication skills and increase your results during critical conversations. a Supervisors, team leaders, all levels of management will learn how to conduct those challenging conversations by using tact and confidence. This is accomplished
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From True North Executive Development
The 7 Habits of Highly Effective People
The 7 Habits of Highly Effective People
In today s business environment, it s not enough to do things differently. You must do different things.
The 7 Habits workshop will help you and the people in your organization change the fundamental way they approach their jobs, relationships, even problems and opportunities by:
* Breaking common ineffective behaviors and tendencies
* Creating high
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From Center for Family Development
Just Chill Learn how to stay Calm Cool and Collected for Summer
...
> - patterns of reactivity in relationships or impulsive behaviors
Through honest self-appraisal, in-class demonstrations, and targeted assignments, this group will offer immediate, easy-to-use tools for managing stress and anxiety, as well as increasing balance in your life. Specifically, the instructors will cover breathing techniques, meditation and imagery, assertiveness, thought
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From Pahladsingh Accountancy & Consultancy
Fraud Forensic Accounting Audits Examination2-days course
... to look beyond the numbers and examine the complex human behaviors which are hard to identify and quantify, such as greed and deception which may lead to fraud. During this course you will be informed about real-life case studies and insights into the complex social factors behind fraudulent behavior. During this workshop you will obtain a better understanding of what fraud is, how it is
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From Bellflower Center for Prevention of Child Abuse
Understanding and Responding to Children's Sexual Behavior
...Behaviors
This 3-hour training provides an overview of childrena s sexual behavior from early childhood through pre-adolescence; from normal to problematic. The training provides guidelines for techniques when talking with children about sexual behaviors. Appropriate responses to promote healthy sexual development are also discussed.
This training is supported by research indicating
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From Next Levels Consulting
New Supervisor Training - Making the Transition from Buddy to Boss
... communication.
-List tactics for dealing with difficult behaviors.
-Develop an action plan to improve supervision skills.
Course Outlines
-Good Manager, Bad Manager: Which Do You Want to Be?
-Building Personal Credibility: Understanding Different Communication Styles
-Its Not What You Say: Rephrasing for Better Relationships
-Be SMART: Goal Setting for Peak Performance
-So, How Am I
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Supervision Skills for Managers Coaching Counseling Delegating and Developing
... communication.
-List tactics for dealing with difficult behaviors.
-Effectively run a business meeting.
-Develop an action plan to improve their supervision skills
N. B. Content can be modified (Customized) as per customers requirements & business objectives
Course Outlines
-Principals of Management
-The Basics of Group Dynamics
-Delegation Done Right
-Understanding Different
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From Management Training Systems, Inc.
Emotional Intelligence




... a strong basis in emotion (EQpowerment) and job relevant behaviors.
Participants will take the TTI Emotional Quotient assessment. The online questionnaire is immediately analyzed to produce a report with detailed information about an individuala s EQ score. The higher the score, the higher the level of EQ.
The assessments covers:
Intrapersonal EQ:
a Self-Awareness: The
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From QPC Limited
ICMI Management Track - Contact Center Coaching
...o increase acceptance of coaching and reinforce the right behaviors. You will discover how often you should be praising and develop a model you can use to quickly and easily deliver praise that will inspire excellent performance.
Designed for managers, supervisors and team leaders with coaching responsibility who want to sharpen coaching skills or who need an introduction to:
- What
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From Global Training Group
Building Better Relationships through Effective Communication
During this session attendees will learn how to develop the skills necessary to communicate with greater flexibility, confidence and impact. Identifying and dealing with the four styles of communication will be discussed, as well as the enhancement of speaking and listening skills, and how to select the most appropriate form of communication.
Topics:
a Communication principles
a DiSC ®
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From Brad Worthley International
Increase Communication Increase Success
If you take a serious look at why companies struggle or employees fail, in most cases it is a lack of communication.
There is a process to developing a series of communication systems in order to be successful and these will be discussed. There should be no energy spared in an organizationa s efforts to increase the flow of information throughout the entire organization. This session is
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From ProComm Ltd
Present with Confidence
Confidence, credibility and your personal style are essential components in connecting with your listener. In Present with Confidence, you will learn how to
o Project confidence and credibility
o Organize information that motivates your listener to take action.
o Deliver your messages in a compelling, believable and confident manner utilizing your personal style.
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From XTrack Egypt
Time management
The program helps participants better organize their tasks , and get maximum use of time for higher productivity.
Program contents:
*Managing different priorities.
*Time management styles and their preferences.
*Behaviors in the time management. *KPIs and time management.
*Time wasters, and how to handles.*Case study.
*S&M Action plan.
more...
Behaviour Based Selling
this course goes beyond tradition selling to interpersonal focused selling by using micro marketing principles to profile the customers and be able to move customers through the adoption
process and maintain long term profitable business
program contents:
pitfalls of traditional selling
personality styles.
adoption process & styles.
Market Segmentation
targeting the right
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From Learningminds!
Leading People through Change
Organizational change is a fact of business life. New opportunities, new products, and new business initiatives are exciting moments that signal change and disruption. Most of these change efforts require significant adjustments in how large numbers of people get work done. Change is never easy. Roughly 70% of change efforts fail or are derailed. Failure of an organizational change can lead to
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From Fulcrum Point
How to Manage Up
This course will go over how to communicate with your management, upper management and your peers. Tips on how to match behaviors and personalities, understanding values, listening and asking questions will be covered
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From Case Western Reserve University - Executive Education
Team Leadership through Emotional Intelligence Jul 18 2012
This seminar builds on Introduction to Emotional Intelligence (EI) by helping participants put the innovative concepts and powerful strategies of EI to work in team settings. Understand team behaviors and norms at the core of effectiveness and the tools that enable those norms to emerge. Discover leadership behaviors and strategies that can support the emergence of these effective norms. Learn to
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Mindful Communications for Powerful Impact Jun 1, 2012
...behaviors we display at work have a cumulative effect on the perceptions and impressions we create. Yet we are often unaware of the micro-level choices we have to be empowered at work every day. This course is based in the tenant that immense impact can be created during brief moments of immediate experience, opening a new space to approach change and development. The program enables
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From the Boomers to the Millennials Managing across Generations May 25 2012
For the first time in U. S. history, there are four generations in the workforce at the same time. The Silent Generation, Baby Boomers, Generations X, and Generation Y often bring drastic differences in work attitudes, ethics, values, and behaviors. These differences can often lead to misunderstandings and potential conflict. Come to this interactive seminar to develop insight, approaches, and
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From Billy Kueek International
Live By Design - NLP, TIme Line Therapy(TM), Hypnotherapy and Impact System Coaching
LIVE BY DESIGN - ONE PROGRAM, FOUR CERTIFICATIONS
Live By Design is a unique training program that incorporates NLP (Neuro-Linguistic Programming), Time Line Therapy , Hypnotherapy and Impact System Coaching certifications at the Practitioner Level. This program is scheduled for runs in Singapore and Malaysia every year.
Why this Program?
Have there been times when you were faced with
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From Leadership Management Group
Effective Leadership Development






Good managers get results through people. The programa s unique methods are designed to develop manager's ability to get results through others while helping them increase productivity and reduce operating costs.
Our program is customized to the unique needs of each organization. We use outstanding text material as a foundation for knowledge and discussion. Knowledge is foundational for
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From Indian Institute of Emergency Medical Services
Advanced Trauma Life Support ATLS Certification from American College of Surgeons
...eaching the course;
2. Management of various students behaviors;
3. Techniques for giving a lecture;
4. Techniques for skills-teaching;
5. Techniques for leading group discussion;
6. Techniques for critiquing and assessing student's performance.
There is no formal and standard assessment for a participant's ability. Instead, the performance and the attitude of the
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From Moviola Digital Education Center
Apple Motion - Level I

...engine and interface, behavior-based animation, parameter behaviors, blend modes, advanced particle system design, advanced title animation, working with templates, chroma key techniques, masking methods, advanced 3D features, working with audio, keyframing, and integration.
Topics include:
Understanding behavior-based animation and templates
Working with blend modes
Working with
more...
Adobe Dreamweaver - Level II

This three-day course builds on the concepts and techniques presented in DW101.
You will learn to organize and manage files on a Web site; use Dreamweavera s Site Manager to create a site map; use linked styles; design and manage templates; create objects; employ JavaScript behaviors; and develop server-side includes.
more...
From Global Strategic Management Solutions, Inc
Emotional Intelligence and Effective Leadership

Benefits of Emotional Intelligence workshop
People with high levels of emotional intelligence can accurately read other peoplea s intentions, desires and motivations. Emotional Intelligence (EI) can account for 90 percent of success in peoplea s lives. The foundation for emotional intelligence is based on four pillars:
Self awareness
Self management of behaviors such as body
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From Deep Impact Coaching
Assessment Center
...tests. Job Simulations are used to evaluate candidates on behaviors relevant to the most critical aspects (or competencies) of the job. Several trained observers and techniques are used. Judgments about behavior are made and recorded. These judgments are pooled in a meeting among the assessors or by an averaging process. In discussion among assessors, comprehensive accounts of behavior, often
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From Self Coaching Center
Behavior Safety 101
...lls.
Behavior Safety is a process that involves the behaviors and actions of individual employees within a work group. To assist these individuals in the practice of safe work behaviors, behavior safety processing is a necessity.
Behavior is generated from what the individual is thinking. It is a fact that thinking leads to actions and behaviors. The results of actions taken by
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From MidAtlantic Employers" Association
Successful Communication
Leverage your power as a successful communicator. Learn the strategies to prevent misunderstandings, listen effectively, deal with conflict, communicate with diverse groups and maximize the communication potential of technology.
# Discuss the communication process and recognize barriers that get in the way
# Identify and demonstrate tools for overcoming barriers
# Understand and self-assess
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From Affinity Consulting and Training Group
Building Greater Self-Awareness




In this workshop, participants gain greater insights into their behaviors and personality, and how it affects their progress as a leader.
more...
From American Hypnosis Training Academy
Ericksonian Hypnosis and Brief Out-Come Oriented Pyschotherapy

...p clients reduce anxiety, conquer phobias, change problem behaviors, handle difficult relationships successfully, quit smoking, lose weight and more. You will learn to induce hypnotic trance with ease, and to use verbal and nonverbal multilevel hypnotic communication and metaphor to bring about rapid and lasting changes for your clients and for yourself.
ERICKSONIAN APPROACHES to HYPNOSIS
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From Self Coaching Center
Certified Behavior Safety Specialist -- An Industry First



...y.
*Identify techniques for improving personal work behaviors.
*Improve human performance factors through observation and feedback.
*Teach "The Self Coaching Code" -- Involvement, Responsibility, and Achievement.
Cost: $1, 195. 00 (early registration: $995 until January 25, 2010).
Includes: Three Days of Training
CBSS Handbook
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From NLP Centre of Excellence ltd
NLP Practitioner
...ow to align your identity, values, beliefs, capabilities, behaviors and environment to produce a powerful compelling recipe for ultimate success in all areas of your life.
Parts Integration a The key elements to personal congruency.
Eradicate unwanted habits and negative emotions
Learn how to enhance your personal congruence and increase your energy levels through resolving internal
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From Megamind Consultants
STOP STRESS START LIVING
...play of body and mind
v Deal with stressful behaviors, thoughts and attitudes
v Bad time management as a cause of stress
v Managing relationships for a stress free life
v Relaxation Therapy
v The T-R-A-I-N formula
Duration: 1 day
Time: 10. 00 am. to 5. 00pm.
Stress management encompasses techniques
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From LCSWorldwide Language and Cultural Services
Occupational Spanish for Library Personnel Part I and II 2003
An interactive, fun yet powerful 14-hour training supported by PowerPoint presentations, exercises and activities, and cultural discoveries.
This training is designed for library personnel with little or no prior knowledge of Spanish, focusing on vocabulary, colloquial terms used in the library environment, and a conversational approach.
Participants will also learn behaviors and values of
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From Live to Learn
Discovering Diversity






As the shift to a highly diverse workforce continues, organizations large and small know they must do a better job of helping all workers understand, accept and capitalize on differences. They know the cultural backgrounds and experiences of diverse employees and customers can deeply enrich the organization, making it more innovative and globally competitive.
The Discovering Diversity Profile
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From Affinity Consulting and Training Group
Building Bridges to Understanding: Discovering the Power of Diversity



Businesses and corporations, both large and small, seek employees who have knowledge,
practical skills, and a professional commitment to work effectively with peers,subordinates, and supervisors. Shifting demographics have changed the face of business,and as a result, we must respond. Changes in employment practices require the rapid adjustment of employers and employees. Given the reality of
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From Quest
Coaching Life Executive Teams Organizational Relationship
...
The focus in this type of coaching is on the executive's behaviors, style, vision, and practice. The coach works to understand and optimize the coachee's effectiveness in key relationships.
Career/ life coaching
Focus in this type of coaching is on helping the executive to transition through changes such as organizational change, new levels of responsibility, or maintaining work/ life
more...
From Dr Rick Goodman
How to Deliver Powerful Presentations
This two day training workshop is the industry gold standard in presentation skills training. This course is extremely popular with everyone from beginning sales representatives to C level executives at many of our Fortune 500 clients. There is absolutely no more powerful or effective course available today to help improve your presentation skills whether you are persuading, educating, or
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From POWER Optimism, LLC
Theres No Such Thing as Difficult People



... and two steps to turn the tide, seven common troublesome behaviors and how to effectively respond, the best practices for exerting influence, and five practical strategies to neutralize negativity and choose beneficial reactions.
Didactic, handouts, large and small group discussion, experiential, and role-play will be used in this training.
The training is customized for each client.
more...
From Altshuler & Associates
Interpersonal Conflict A Positive Opportunity for Change and Improved Relationships


...flict that produces a negative experience, but rather the behaviors that we use to resolve conflict. In the United States conflict is most frequently addressed with competitive or me vs. you behavior. The tactics used in this approach are frequently adversarial if not combative, and results in a solution that meets the needs of only one of the parties, frequently damaging the relationship of
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From Indonesian HR Professional (IHRP) Society
Developing Effective HR Balanced Scorecard


Virtually every organization identifies their staff as their most important asset. Organizations recognize that human capital is the foundation of their value creation - various studies have shown that up to 85 percent of an organizationa s value is based on intangible assets. Yet the asset that is most important is often the least understood, least prone to measurement, and, hence, least
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From The Koenig Group
Becoming a Great Manager
When professionals are given new leadership responsibility, their success depends on how quickly they learn people-oriented management skills to complement their expert knowledge. In this two day seminar, you gain the key skills, best practices and behaviors of effective managersa leadership, delegation, motivation, empowerment, communication and visiona as well as powerful techniques for
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From Guthrie-Jensen Consultants
Personality Development


...ional and personal interactions.
* Show professional behaviors in a cross-cultural setting.
* Create personal action plans to ensure performance.
Stand out and outperform the competition. Make a lasting impression and deliver results by joining our Personality Development seminar today.
Personality Development is a skills-building program is for all professionals who want to
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From 7i Institute
Certified Penetration Testing Engineer
... skill.
Our course was developed around principles and behaviors used by malicious hackers. The course is taught with this in mind while keeping the focus on professional penetration testing and ensuring the security of information assets.
Objective of Labs
This is an intensive hands-on class. Students may spend 20 hours or more performing labs that walk them through a real world Pen
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From The Koenig Group
Managing Conflict in the Workplace
...ve or upset
a Power tips for handling various negative behaviors of difficult people
a a Kid glove rulesa for handling confrontations with customers or clients
Effective Communication: Your Key to Minimizing Conflict and Resolving Disagreements
a The 3 Ca s of conflict communication
a Essential communication skills for resolving disagreements
a Conflict-escalating words
more...
From Seven People Systems Pvt. Ltd
DISC Certification - Certified Professional Behavioural Analyst Target Training International USA
...OUT DISC
DISC measures observable behavior and emotions. Behaviors are considered to be the a howa of your life and are apparent in the things you do and how you act. DISC is the language of people watching, or observing behaviour and emotions. This certification comes from Target Training International, USA a one of the leading providers of DISC and other assessment tools.
PROGRAM
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From Hallmark Events - Corporate Seminars and Workshops
Corporate Diversity Awareness For Business Advantage
.... International business etiquette covers a wide range of behaviors, including how different cultures greet each other, dine, converse or handle business negotiations. Professionals doing business with members in another country must conform to the demands of the global market and learn the proper etiquette or they risk putting their own reputation as well as their organizationa s
more...
From Grow Wings And Fly Professional Development Training
Communication Solutions Beginners or Advanced





Course duration: 1 day - Highly interactive training:
Communication is a basic skill that affects all aspects of business life. How we conduct ourselves "speaks" volumes as to our intent, state of mind, and attitude. Learning to recognize these cues will make us better communicators and leaders.
Key points include: the communication process, required listening and body language skills,
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From SK-HR Consulting SPRL
Hogan Results in Practice Improving your Competencies in Communication Influencing Negotiation and Decision Making



... to the practical application and implementation of these behaviors they struggle.
This workshop has a unique approach to helping individuals to put the theory in practice. Throughout the workshop participants will take part in different simulations in which they will have to take on a leadership position. They will need to show their competence in terms of communication, influencing and
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From Christine Donovan & Associates
The Art of Meeting Management
Designed for anyone who leads meetings, this program offers tools to build confidence as a meeting leader and to keep meetings on time and on track. Topics include: The Basics of Effective Meetings; Preparing for Meetings; Your Role As Group Leader; Key Behaviors for a Facilitator; and How to Control a Meeting. (Two or four hours)
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From Interaction Associates, Inc
Essential Facilitation
The Essential Facilitation workshop is a three-day, highly experiential workshop that provides a solid foundation of facilitation theory and practice. During the workshop participants will learn to:
* Keep discussions on track.
* Design results-focused agenda, group processes, and implementation plans.
* Design and conduct planning sessions and cross-functional team meetings.
* Use a
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From Training Connection
Dreamweaver Training Chicago
...rking with Lists and Menus
Submitting Form Results
Behaviors
Using the Open Browser Window Behavior
Using the Change Property Behavior
Using the Validate Form Behavior
Getting More Behaviors
Fireworks Integration
The Importance of Design Notes
External Image Editor Preferences
Inserting Fireworks 8 Images
Editing Images with Built-in Fireworks 8 Tools
more...
Flash Training
...d Rollover Button into Action
ActionScript Basics and Behaviors
The Behaviors Panel
The Actions Panel Defined
Controlling the Main Timeline
Interactivity and Actions
Mouse, Keyboard, Movie Clip, and Timeline Events
Controlling Movie Clips
What Is Dot Syntax?
Using the goto Action
Using the Go to Web Page Behavior
Targeting Scenes
What Are Frame Labels, and
more...
From Academy Class
Flash CS3 - Rich Content Creation - Introduction - Adobe Authorised Training




...actions are added using built in Adobe Flash ActionScript behaviors and Script Assist. In addition to teaching essentials, the course focuses on teaching best practices for creating Adobe Flash CS3 content.
With this training course, you can use Flash, the industry's most advanced authoring environment to create interactive websites, digital experiences and mobile content.
With Flash
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From Victor Martinez Reyes
Winning Negotiations


...rt with a game that will show the reasoning and different behaviors we find in the market . We will define negotiations and will learn about our own personal hidden agenda in negotiations, then we will move into presenting the main strategies and the rational behind them. We will analyze what it really means a Win-Win or Win-Lose approach to negotiations, as well as, what are the limitations
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From TACH Solution
Building Customer Satisfaction


This course will introduce you to the Total Customer satisfaction quality cycle through the excellence service flow. Participants will be equipped with the knowledge, skills and feedback mechanisms necessary to accurately understand and improve effective partnership with internal/external customers. Participants increase their personal effectiveness by learning and applying critical customer
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From Corporate Education Group
Making Your Ideas Theirs Advanced Communication Strategies
Do your messages hit their mark? When communicating with others, do you get the results you want? Whether presenting to an audience of thousands, conveying information to a team, or delivering a difficult message, communicating effectively is one of the most powerful skills for achieving your objectives. Yet masterful communication goes beyond simply crafting a clear message or practicing active
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From Business Training Works, Inc.
Dealing with Difficult People
Onsite training classes for groups. At this time we do not offer public courses where individuals can sign up to attend.
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From Corporate Education Group
Web Site Design
...reamweaver Techniques
Templates
Interactivity using behaviors
7. Dynamic web sites
Introduction to client side programming using Javascript
Introduction to server side programming concepts
8. Macromedia Flash
Basic animation techniques
Tweening
Flash buttons
9. Designing for usability
Understanding user based design
Common usability issues and their solutions
more...
Leading with Values
This workshop will show you how to develop a code of ethics/shared values statement via a proven, interactive process and embed these shared ethical values into the decision-making process and culture of organizations. These new skills will teach you to translate these values into desired actions and behaviors and to export these values to your customers so that your organization becomes the
more...
From The Lausanne Training and Development Group
Exemplary Customer Service


... that of Others
Respond Effectively to Specific Customer Behaviors
Build Ongoing Trust with Repeat Customers
Use e mail that motivates the customer
Enhance the Listening Skills to reduce Negative Responses
Manage a Variety of Customer Satisfaction Scenarios
Enhance Skills in Negotiating-Improve Customer Problem Solving Techniques.
Audience:
Anyone who interfaces with external or internal
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From Corporate Education Group
Understanding Working with People
Understanding why people behave as they do is vital to productive communication. We manage, make decisions, implement tasks, and work with people in many different ways. Yet, so often we assume others think as we do! This course provides insight into the motivations, behaviors, and actions of you and those around you. Applying this knowledge will increase interpersonal skills and improve
more...
How To Achieve Results Through Influencing
Effective influence doesn t just happen! How do you get people to buy into your ideas and your needs? Being able to accurately read situations, individuals and groups, and applying the appropriate type of influence behavior are the keys to becoming successful at influencing. Influence is the ability to have others take a desired action while building and maintaining the relationship. Participants
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From Baxter Bean Strategic Direction & Training
Diversity in the Workplace


What is diversity? It is a complexity of believes, interests and values. Understanding workplace diversity means understanding this complexity and the impact that it brings to developing a harmonious work enviornment.
In this program we explore the multitude of beliefs that exist today and work to break down our paradigms.
more...
From Kirk Miller & Associates, Inc.
Overcoming Negativity in the Workplace

...hen it flourishes, organizations do not. It can lead to behaviors that reduce productivity, creativity, and effective problem-solving, and increase employee turnover.
The degree of negativity is largely determined by perceptions, beliefs, and the "inner dialogue" each of us brings to bear on our personal and professional undertakings. Organizations and individuals willing to examine the
more...
From Groves Consulting
The Dynamics of Group Decision Making
Making decisions without the proper tools is as unproductive as any other type of work without the right tools. A mechanic doesn t have only one tool in his arsenal and when it comes to making tough decisions, neither should we. Using the video 12 Angry Men from MGM/UA as a facilitation tool, Groves Consulting spends the first half of the day involving the participants through a simulation of
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From Expressively Speaking
Presentation and Influence
PRESENTATION & INFLUENCE
Are stand-up presentation skills integral to the success of your associates and your business? The same skill sets essential to the foundation of successful presentations happen to be vital in refining the basics of impactful and powerfully influential communication.
My carefully structured, highly interactive programs deeply instill effective core behaviors and
more...
From Alliance Training and Consulting, Inc.
Conflict Management - Working Through Differences
Learn effective communication, delegation and motivation skills that will successfully change employee's behaviors and attitudes to enhance performance.
more...
From Henderson Training
Assertiveness Skills
...r than passive or aggressive. When managers use assertive behaviors on the job, they promote respect and confidence not only in themselves, but also with others in the organization.
Assertiveness Skills is designed to provide a clear understanding of what is meant by assertiveness - expressing thoughts and requests in a direct, honest and appropriate way. The benefits of assertive
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