Instructor Led Behaviour Training in United Kingdom

ADI-R Administration and Coding The Autism Diagnostic Interview-Revised (ADI-R) is a detailed parent interview covering early developmental history together with current and early behavioural presentation. The interview covers each area of the autism triad: communication, reciprocal social interaction and repetitive/ stereotyped behaviour. On completion of this 3-day course together with associated pre and post course  more...

Sales Support Training ...role in building business. Delegates will learn how their behaviour can affect your relationship with a particular customer, how to spot danger signals in the account that should be reported back and how to recognise a sales opportunity. Armed with this information they will be better able to make a positive contribution to the sales drive and the success of the organisation. The course  more...

Conflict Resolution ...s of whether the aggression emanates from the challenging behaviour of vulnerable service users, angry clients, members of the public or our own employees, organisations have a duty of care to provide relevant and effective training to reduce workplace violence. This one day course will help delegates to develop new perspectives around their personal triggers and needs, and equip them with  more...

Dealing with Difficult People ...behavioural types is the first step in formulating a way of dealing confidently with difficult people and situations. Target Group This course is aimed at managers, senior staff or any personnel who wish to deal with difficult situations assertively. Objectives By the end of the course, delegates will be able to: Analyse their behaviour and that of others, and understand why people  more...

Assertiveness Self Esteem ...confidence and low self-image often contribute to passive behaviour in working relationships. Assertive behaviour significantly enhances working relationships and improves peoplea ™s personal effectiveness. This course helps people understand why colleagues behave the way they do and learn assertive techniques that will enhance working relationships. Target Group This course is  more...

Dealing with Challenging Behaviour People in certain working environments often face difficult and even potentially dangerous or threatening situations on a daily basis. Learning effective techniques of calming and negotiation is vital to avoid situations escalating and should always precede any physical coping strategies such as control and restraint. Delegates will explore how to recognise and assess the level of threat  more...

Operation Management Program This modular program focuses on equipping delegates with a range of techniques and strategies, crucial to the Operation management role. It is highly participative; combining theory based learning with supportive practical exercises. It will provide Ops Managers with the skills necessary to enhance working relationships, deal confidently with difficult people and situations, learn assertive  more...

Lone Outreach Worker Development Program This intensive modular program focuses on equipping the attendee with the key skills, techniques and strategies, crucial to the role of a lone worker. It aims to provide the support and knowledge to develop a vital understanding of the limitations and challenges lone workers often face, and how to deal with these confidently and professionally. Target Group This program is designed for lone &  more...

Management Development Program ...pact of poor working relationships; Understand different behavioural types; Deal with difficult people and situations with increased confidence; Use a variety of assertive techniques; Understand the causes of pressure; Look at their own behaviour in relation to pressure/ stress management; Recognise the benefits from effective time and self management Prioritise and plan work load;  more...

Managing Effective Meetings Meetings can be enormously resourceful events or they can be a drain on time, energy and motivation. This one day course enables delegates to learn the skills, techniques and strategies to plan, lead and participate effectively in meetings of all kinds: from impromptu, on the spot discussions between colleagues, to formal presentations and meetings with external suppliers or clients. Target  more...

Drugs Alcohol Awareness 90% of personnel directors from top UK organisations surveyed in 1994 stated that alcohol consumption was a problem for their organisation. For small-medium sized businesses alcohol causes 3-5% of all absences from work; about 8 to 14 million working days are lost in the UK each year, due to alcohol problems. This half day course aims to equip delegates with the knowledge & understanding of  more...

Conflict Management ...ng in an environment where there is likely be anti social behaviour - this course will be tailored to suit the specific needs of your organisation. The course is typically run over two days and comprises both classroom learning and scenario based training Candidates will learn a host of skills which they can use to prevent escalation in conflict or manage the situation should conflict  more...

SIA Licence Door Supervisor Training ...ing Hours: 10 Learning Outcomes LO1: Understand the behaviour appropriate for individual door supervisors, as defined by the Security Industry Authority? s (SIA) Standards of Behaviour LO2: Understand the elements of civil and criminal law relevant to door supervisors LO3: Understand search procedures and the reasons for having them LO4: Understand the powers of arrest and  more...

golden for sales ...ake this most effective If salespeople understand the behavioural cues that people exhibit, they can tailor their presentations accordingly. In this workshop we teach salespeople how to do this effectively, first by giving a basic overview of type, and then by applying the concepts through role-play forum theatre and active learning on day two using unique experiential techniques using  more...

Training Trainers In Challenging Behaviour Learning Disabilities ...sing its system of training and approaches to challenging behaviours. Often training will be tailored to meet the needs of the particular organisation depending on the nature of their service and the service user group to whom they provide that service. Our current client portfolio includes providers of education, health and social care services for children and adults with learning  more...

Equality and Diversity Portfolio of Courses ... of all these groups How values and attitudes affect behaviour More about communication between cultures and people Stereotyping, and the difference between direct and indirect discrimination How to challenge inappropriate language and behaviour Best practice in equality and diversity policies as well as existing equality schemes and strategies The latest  more...

Challenging Behaviour and Physical Interventions a Legal Perspectives a Policies, procedures and documentation a Causes of challenging behaviours including violence and aggression a Acceptability of procedures a The low arousal approach o SPACED a Passive avoidance strategies a Breakaway techniques a Behaviour management strategies o Developing Individual Reactive Strategies  more...

Personal Impact Enabling you to choose what impact to create and how create it.  more...

Leadership Development Shaping the thinking, behaviour and communication of business leaders.  more...

Motion Introduction ...king with Motion's Real-Time Design engine and interface, behaviour-based animation, parameter behaviours, blend modes, advanced particle system design, advanced title animation, working with templates, chromakey techniques, masking methods, advanced 3D features, working with audio, keyframing, and integration with other Final Cut Studio applications. In order to make the most of this class  more...

Motion Introduction Comprehensive ...king with Motion's Real-Time Design engine and interface, behaviour-based animation, parameter behaviours, blend modes, advanced particle system design, advanced title animation, working with templates, chromakey techniques, masking methods, advanced 3D features, working with audio, keyframing, and integration with other Final Cut Studio applications. This course is based on An Introduction  more...

Successful people management An organisation is a social structure that brings people together to achieve a particular objective. People are complex and unpredictable, and a business tends to take on the characteristics of those that work within it. Managing people successfully can be achieved in the good times and the bad. This course is designed to improve people management skills. It is a practical insight into how  more...

Marketing communication and corporate communication ...g function, and the primary objective is to influence the behaviour of a defined audience. This is achieved by using various options such as advertising, sales promotion, public relations, direct marketing, and personal selling. Communicating this message is not simply the function of an organisation's marketing and/ or PR department. There is an increasing awareness that the corporate  more...

Practitioner Training NLP Time Line TherapyTM NLP Coaching Hypnosis ...chology, based upon the works of eminent experts in human behaviour Virginia Satir, Gregory Bateson, Milton Erickson and Fritz Perls and provides processes that produce excellent performance so you can achieve excellent results. Look up these names and you'll see just how influential these experts were and are in human behaviour. NLP is similar to the concept of brain  more...

Customer Service Skills Ensure that every customer contact makes the right impression. This programme is aimed at the people in your team who deal with customers but are not part of the sales process, yet whose behaviour might massively influence customer decisions. Seeing things through the lens of a customer is a key skill and will allow your people to deliver a far better customer experience in a more enjoyable  more...

An Introduction To Practical Marketing A programme designed for all those new to the marketing functiona nd staff who are customer facing and need an awareness og marketing principles. The prograamme covers the principles of theory and practice in marketing with practical examples and interactive excercises to aid understanding. Following this course delegates will be equipped to assess the marketing process in their organisation,  more...

Wellspring - Advanced Person-Centred Working with People with Dementia Revision of dementia topics including pathology, types of dementia including Alzheimer's Disease and Dementia with Lewy Bodies, effects of dementia, behaviour, communication, identity work, past and present therapies, review of Dementia Care Mapping, Professional personal supervision, Assessments. Discussion of malignant social environments.  more...

Managing yourself through difficult times ...ies they face. Some of the areas include investigating behaviour and how you can improve your interaction with others. This may include building relationships with others through: negotiating, compromising, expressing your needs, dealing with personal attacks and criticism. Further areas include dealing with anger, stress and conflict and an opportunity to look at how you can manage your  more...

Managing Challenging Behaviour in the Workplace Key Trainers Certificate Refresher ...breast of new legislation and developments in challenging behaviour, EDGE Services and the ICM recommend a a Refresher/ Updatea ™ course every year. This course will further advance your professional development, de-escalation and breakaway skills, and provide you with a valuable opportunity to trade experiences with others and has been designed for those who have previously attended  more...

Managing Challenging Behaviour in the Workplace Key Trainers Certificate This four day course is accredited by the Open College Network at level 3 and has been designed for those who may come into contact with individuals exhibiting challenging behaviour. It will provide you with the knowledge, skills and confidence to train others in de-escalation and in a breakawaya ™ techniques, which can be adopted to deal with individuals exhibiting challenging behaviour.  more...

Motion 101 Rookie ...th Motiona ™s Real-Time Design engine and interface, behaviour-based animation, parameter behaviours, blend modes, advanced particle system design, advanced title animation, working with templates, chroma key techniques, masking methods, DVD motion menu design, tablet-driven gesture UI techniques, working with audio, keyframing, and integration. This course is designed for those students  more...

AVOIDANCE AND ASSERTIVENESS SKILLS When you use the power of body language you can appear confident and assertive even though you are quaking in your boots. This workshop gives you the confidence to say no and to deal with other people's aggressive physical or verbal behaviour.  more...

Peak Performance Programme ...prove impact and influence a The ability to understand behaviour and how to change it a How to maintain your motivation during tough/ stressful times a How to effectively set and achieve goals a The use of effective communication and its impact a To be more aware of your affect on those around you a How to understand the dynamics of an effective organisation a How to  more...

Brilliant customer service ...e a call a Identifying different personality types and behavioural strategies a Learn how to develop a behaviourala ™ flexibility to communicate well with even the most a difficulta ™ person 7 Being more assertive, in a nice way! a Identifying bullying and manipulative behaviour and how to take control a Using the correct words and voice tone, plus key phrases that  more...

5 Day NLP Results Practitioner Program ...he full potential from every technique. * Control your behaviour, actions and habits through emotional mastery * Design your future in order to fully achieve and live it instead of just dreaming about it. * Discover the strategies that create success and self mastery * Learn how your mind takes in information and how to use that to your advantage * Discover how to let go of  more...

Level 4 Award in Health & Safety in the Workplace ...nderstanding the factors that influence safe practice and behaviour at work Workplace and work Equipment understanding the requirement to provide and maintain workplaces and work equipment that are safe and without risk to health Hazardous Agents understanding the requirement to control the risks from hazardous agents in the workplace Legislation understanding the main requirements  more...

Level 3 Award in Health & Safety in the Workplace ... safety matters The role of training in motivating safe behaviour and adherence to health and safety procedures The supervisory role in ensuring compliance with legal and organizational requirements with respect to health and safety Course Content: Introduction to Health and Safety appreciate the role of health and safety in the workplace Legislation awareness of the scope of UK  more...

Fire Marshal Fire Marshall Training Courses Duration: 6 Hours Maximum Candidates: 12 Price: 400.00 Assessment: Practical Skills Test (which is risk assessed) Accredited by: N/A The Health and Safety at Work Act 1974 states (Section 2(2)(c)) that every employer must provide its employees with information, instruction, training and supervision necessary to ensure, so far as is reasonably  more...

BTEC Certificate in Physical Intervention and Restraint BTEC Certificate in Physical Intervention and Restraint Knowledge of the Law Staff should have relevant knowledge about the Law in relation to the use of physical force. This knowledge should incorporate specific information regarding: - The basic principles of UK law in relation to the use of force - The Human Rights Act 1998 and its relation to physical restraint - Specific Guidance issued  more...

Re-inventing Leadership ... All delegates will get their own personal behavioural analysis report; 26 pages of accurate information about their behaviour, which will be accessed from the internet, prior to the master class, and worked from in the programme. This allows you to first understand your own behaviour, and then that of others who are not like you. This knowledge leads to greater understanding,  more...

Communication Skills MY BODY IS MY LANGUAGE This popular course teaches the building blocks of non-verbal communication skills, and is essential for all levels of staff. Learn how to improve your communication skills, see yourself as others see you, and use someone else's non-verbal behaviour to your advantage.  more...

NLP Certified Training ...f human experience, communication, thinking, language and behaviour. It is about noticing conscious and unconscious behavioural patterns. It's about modelling excellence and understanding the process in how we communicate to ourselves and others. By recognising and understanding these processes we can learn how to change them easily and effortlessly. These skills can be used for Personal  more...