Instructor Led Behaviours Training

Assertiveness A course of 10 weekly classes which, as well as teaching assertive techniques, help participants to actually become more self confident and assertive. Topics include assertive and unassertive behaviours, building up an assertive statement, confidence, body language, making choices, assertive rights, dealing with criticism and handling emotions. Situations the course covers include dealing  more...

Sales Support Training ... this role is. The effects of peoplesa ™ actions and behaviours, both positive and negative, on company image are explored and clear guidelines on creating a good impression are given. The danger signs that should be reported back to the sales team are identified so that delegates understand what to look out for when interacting with a client and what to do when they do spot them.  more...

Assertiveness Training ...fying the differences between assertive and non-assertive behaviours. Self-assessment tools are used to help delegates identify when and why they find it difficult to behave confidently and assertively. The way people develop confidence is discussed and techniques to overcome doubts and fears and improve self-confidence are identified. A range of assertive techniques are described in  more...

Supervisory Team Leader Skills This two day programme has been designed specifically for supervisors and team leaders who have to manage people whilst still working as part of a team. Introducing the key skills necessary for organising and directing work effort, it is ideal for recently promoted supervisor/ team leader or as a refresher for those who have not had formal training. Clear guidelines are given on each topic with  more...

Sales for Non Sales People ...o fill some people with dread, but the truth is that many behaviours that we all demonstrate on a daily basis, are actually the fundamental basis for being a successful salesperson. This 1 day course focuses on enabling delegates to understand, practice and develop the understanding, skills and techniques they need to feel comfortable in their role and make more sales! Target Group  more...

Counselling Skills This is a one day workshop aimed at learning and applying basic counselling skills to workplace issues and solutions. It is particularly relevant to those organisations and individuals where difficult situations need addressing or conflict is a significant or ongoing factor. Target Group This course is aimed at team leaders and senior management who have the responsibility of dealing with  more...

Dealing with Difficult People Developing your understanding of behavioural types is the first step in formulating a way of dealing confidently with difficult people and situations. Target Group This course is aimed at managers, senior staff or any personnel who wish to deal with difficult situations assertively. Objectives By the end of the course, delegates will be able to: Analyse their behaviour and that of  more...

Anger Management ...t help to deal with their inner turmoil and the resulting behaviours that have such a devastating effect on their lives and the lives of those around them. Objectives By the end of the course delegates will; Understand the essential causes and processes of anger; Have an increased awareness of their personal anger; Have acquired new perspectives around effective communication and its  more...

Achieving Excellence in Customer Service ...rse designed to encourage delegates to question their own behaviours and to consider how they can change for the better. Target Group This course is aimed at any level of personnel who come into contact with customers / clients on a daily basis Objectives By the end of this course delegates will be able to: Understand the importance of creating the right impression; Understand  more...

NLP Practitioner Training ..., as well as how we communicate, our interactions and the behaviours we choose all create what we experience. Use NLP to effectively: Heighten awareness. Release limiting beliefs and decisions. Let go of negative emotions (energy). Develop a positive self-image. Increase motivation and vitality. Bring goals to life. Achieve optimum health. Create ideal  more...

NLP Practitioner - Fast Track ...hat motivates someone Change unwanted behaviours Use people s representation of time to ensure they reach their goals You can email us for More information here SIGN UP HERE OR CALL US NOW ON 0207 754 5419 To attend this course would normally cost you over 2,000 and you would miss out on the value gaining a qualification rapidly (how much income  more...

Neoway Certified NLP Master Practitioner Program The NLP Master Practitioner Program is the perfect opportunity for one to take their NLP skills to the next level and learn new and powerful skills to be able to work with and positively and ethically influence and empower people. The Neoway NLP Master Practitioner Program is a lot focused on Language and how the structure of language can influence us and those around us. You will learn  more...

High Potential Managers Development ...ciously choosing a fraction of the thoughts, feelings and behaviours that drive our results a the tip of the iceberg. Think of anything you have learned but is now automatic for you a driving a car, using a PC, etc. It started with conscious learning but quickly became a habit. For all managers and leaders this is also true of their management or leadership style a they are now mainly  more...

Training Trainers In Challenging Behaviour Learning Disabilities ...sing its system of training and approaches to challenging behaviours. Often training will be tailored to meet the needs of the particular organisation depending on the nature of their service and the service user group to whom they provide that service. Our current client portfolio includes providers of education, health and social care services for children and adults with learning  more...

Challenging Behaviour and Physical Interventions a Legal Perspectives a Policies, procedures and documentation a Causes of challenging behaviours including violence and aggression a Acceptability of procedures a The low arousal approach o SPACED a Passive avoidance strategies a Breakaway techniques a Behaviour management strategies o Developing Individual Reactive Strategies  more...

BC202 Advances in Behaviour Change Communication for HIVAIDS TB and Malaria (6-10 June, 2011 in Nairobi, Kenya) ...rstanding of what motivates people to adopt or resist new behaviours. Behaviour Change Communication (BCC) approaches recognise that presenting facts alone does not guarantee behaviour change. Individuals are greatly influenced not only by their own knowledge about issues but also by social pressures exerted by their peers and the larger community including culture, societal norms, laws and  more...

Workforce to Salesforce ...s and how to distinguish the key values, competencies and behaviours of your company. It will explore the nature of a corporate brand and how a strong brand can result in alignment of staff. Using your own brand this course facilitates the discussion regarding what your brand stands for. It will explore the cultural and physiology shift needed to turn every member of staff into effective  more...

Motion Introduction If you are looking to learn more about creating motion graphics using Motion, Apple's revolutionary software for motion graphics design, then this course is for you. Comprehensively covering working with Motion's Real-Time Design engine and interface, behaviour-based animation, parameter behaviours, blend modes, advanced particle system design, advanced title animation, working with templates,  more...

Motion Introduction Comprehensive ...ngine and interface, behaviour-based animation, parameter behaviours, blend modes, advanced particle system design, advanced title animation, working with templates, chromakey techniques, masking methods, advanced 3D features, working with audio, keyframing, and integration with other Final Cut Studio applications. This course is based on An Introduction to Motion course but spread over five  more...

Making Change Happen - Strategies for changing people transforming organizations ...ses Directive Communication psychology to deal with human behaviours of people working in groups and the way people act and react to emotions. It applies psychology strategies to individuals to change from within, take actions and affect those around as well as those around affect the individuals. From the organization level, you will learn the process of successful change step-by-step.  more...

THE EFFECTIVE TEAM LEADER Outline The Effective Team Leader course is designed to help delegates understand the initial skills and responsibilities that go with first line management responsibility. The course looks at a combination of skills and behaviours associated with successful management of people and resources.  more...

Corporate Governance A practical guide to developing the framework, processes and behaviours conducive to effective governance  more...

Mime-Theatre-Acting Training by Legend Thiyagarajakumar Ramaswamy ...ur approach is guided by the criteria of High Performance Behaviours. The KalaAnantarupah Media Labs Leadership Stage Mime Training offers a rare opportunity to study diversity of theatre arts under one roof during the entire period of training. We help leadership stage students towards fresh thinking, courageous authenticity, and deeper emotional empathy. The acquire the physical skills and  more...

Practitioner Training NLP Time Line TherapyTM NLP Coaching Hypnosis ...gs to get results. So, similarly, you can learn positive behaviours instantly too. For example, if you wear a new perfume or aftershave and everyone comments how great it is, you automatically start using it every day. Every time you have an "Aha" moment, a moment of realisation, your brain makes a new connection - you are learning. Remember those pictures, stereograms, you had to  more...

Outdoor Team Building Lake District A one-day team building event using experiential challenges (inclusive) in the outdoors. Each challenge is followed by a succinct reflection and evaluation of team performance, identifying behaviours which make the team more effective, and those that hinder performance. Instructors are professionally qualified and highly experienced, course directors are Accredited Practitioners of the IOL.  more...

Neuro-Semantics NLP Practitioner Certification Training ...nge of techniques to ride you of old ineffective beliefs, behaviours and habits of thinking. You will find it deepens your ability to influence others and gives you strategies for modelling expert performance and creating lasting change. Whether it is creating better health, relationships, sales ability or transforming a career, these techniques will enrich your life. It is designed to  more...

DEALING WITH DIFFICULT PEOPLE IN THE WORKPLACE Overview: Difficult people are everywhere. They may be our co-workers or our team members, our bosses or our employees, our vendors or suppliers, or even, sometimes, our selves. Learning to work with and alongside these difficult people is a key skill in todaya ™s fast changing and ever-evolving business world. Using co-operation, collaboration and compromise rather than competition or  more...

Assertiveness Skills What is Assertiveness? Assertion means standing up for what you want. Stating your needs clearly. It means expressing opposition. It means confrontation and it takes courage. Some find it harder than others because of their natural easy-going style and therefore more practice is required. However, the aim should not be just to gain a win. The aim should be to solve the problem and get the best  more...

Purposeful living Course Working from what is most important and deeply true to a person, can unleash tremendous untapped energies. Dreams can come true and regularly DO - so we have to make sure what we are dreaming is what we REALLY want. The Course consists of 3 sessions of 3 hours: Session 1: making a commitment, discovering your purpose. Session 2: translating your purpose into attitude  more...

NLP Basic Practitioner Certifications ...ange of techniques to rid you of old ineffective beliefs, behaviours and habits of thinking. You will find it deepens your ability to influence others and gives you some strategies for modelling expert performance and creating lasting change. Whether it is creating better health, relationships, sales ability or transforming a career these modules will enrich your life. It is designed to  more...

Finance for Non-Financial Professionals 22 23 Nov 2012 ...ounting Basics - classifying costs - understanding cost behaviours - performing break-even analysis - determining the cost - allocating costs and activity-based costing - controlling costs using standard costing - preparing the operating budget Capital Budgeting - types of capital project - capital budgeting process - time value of money, discount factors & presents value cost of  more...

Finance for Non-Financial Professionals 23 24 Aug 2012 ...ounting Basics - classifying costs - understanding cost behaviours - performing break-even analysis - determining the cost - allocating costs and activity-based costing - controlling costs using standard costing - preparing the operating budget Capital Budgeting - types of capital project - capital budgeting process - time value of money, discount factors & presents value cost of  more...

Advanced Skills for Administrative Professionals 28 29 Aug 2012 ...s Teamwork - stages of team development - team role behaviours - creating a winning team Leadership - what is your leadership style? - leadership intervention in stages of team development - increasing awareness for team effectiveness Conflict Management - team effectiveness and conflict management - conflict management styles - conflict handling strategies Methodology  more...

Finance for Non-Financial Professionals 29 30 May 2012 ...ounting Basics - classifying costs - understanding cost behaviours - performing break-even analysis - determining the cost - allocating costs and activity-based costing - controlling costs using standard costing - preparing the operating budget Capital Budgeting - types of capital project - capital budgeting process - time value of money, discount factors & presents value cost of  more...

Care for customer ...nerating Stage 6. 5 Closing Stage Module 7 Practising Behaviours that Calm Customers 7. 1 Listening Habits 7. 2 More Words to Watch 7. 3 Additional Pointers 7. 4 Handling Complaints 7. 4.1 Complaints Handling as a Learning Opportunity 7. 4.2 Guidelines for Complaints Handling 7. 4.3 Objectives of Setting Up a Complaints Handling System Module 8 Recognising and Applying the  more...

Motion 101 Rookie ...ngine and interface, behaviour-based animation, parameter behaviours, blend modes, advanced particle system design, advanced title animation, working with templates, chroma key techniques, masking methods, DVD motion menu design, tablet-driven gesture UI techniques, working with audio, keyframing, and integration. This course is designed for those students who wish to learn the fundamentals  more...

Developing Todays Manager ...ed Social & Emotional Intelligence. They understand human behaviours and know how to lead, inspire and motivate people with their superior communication skills. They develop a strong working trust with the stakeholders and down-liners. They are pragmatic, flexible and embrace change but above all else they know thyself and the importance of applying the a client approacha to everyone around  more...

Leadership Conduct Conflict Resolution Course duration: 2-3 days Highly interactive task orientated activities and training. Getting promoted to the role of supervisor is a great achievement. Getting work done through others is a special challenge to all new supervisors, and even some established ones, but it is a skill that can be learned and mastered. The ability to thoughtfully delegate tasks involves four major  more...

Peak Performance Programme What will you learn on the three day course? a How to improve impact and influence a The ability to understand behaviour and how to change it a How to maintain your motivation during tough/ stressful times a How to effectively set and achieve goals a The use of effective communication and its impact a To be more aware of your affect on those around you a How to understand the  more...

Leadership Talent Builders is holding an open Leadership training day on Wednesday the 9th June 2010 at our training centre in Willenhall, Wolverhampton. Course starts at 9. 00am (Arrive at 8. 30am for registration) and ends at 5. 00pm. If you or a member of staff need to develop Leadership skills then contact me today to book for only 80 per person! This cost includes a full day training, all  more...

Introduction to NLP - FREE 2 day Workshop ... stress and be free to choose your emotions, thoughts and behaviours Become more successful in any area of your life that you choose What is NLP? NLP (Neuro-Linguistic Programming) is a revolutionary approach to human communication and personal development. It offers state-of-the-art skills in interpersonal communication and practical ways to change the way you think and behave. Its  more...

Tools for People Helpers ... others to make lasting changes in thoughts, feelings and behaviours is a key aspect of the day job for many. Social, health or youth workers, probation officers, community mental health teams, addictions teams and many others are charged with helping their clients and service users to manage and hopefully change their dysfunctional living. Helping another person change is a hugely  more...

Managing Conflict Aggression Violence ...of the reasons young people demonstrate specific negative behaviours including self injury, physical violence and the damaging of property. The course looks to improve staff skill/ knknowledge in helping young people manage those behaviours whilst at the same time ensuring staff safety is equally paramount. The course content will include: The definition of workplace violence as given by  more...

Inclusiveness Diversity Ethics ... provide an excellent foundation in all of the skills and behaviours required to be an outstanding manager. Now that organisations are faced with incresing volatility, uncertainty and change, they need a diversity of ideas, approaches and backgrounds.Valuing difference isn't about ensuring political correctnesss, it's a necessity for innovation and growth. Workshop is fully integrated and uses  more...

Re-inventing Leadership ...mmunicate more effectively with people who have different behaviours to you. How to influence people to perform. How to handle conflict. How to read body language from one  more...

Delivering Customer Service on the Front Line Who should attend? Anyone who interacts with customers on a regular basis either face to face or on the telephone and wants to learn new skills or refresh existing ones. What will you achieve? By the end of the workshop you will have explored the subject of customer service, identifying and practising the skills and behaviours that are needed to deliver to a consistently high standard.  more...

7 Day Licensed NLP Practitioner. ...e you will learn how to: * Let go of unwanted habits and behaviours in yourself and others and replace them with new more useful ones. * Become more centred and aligned * Access instant motivation and confidence in the most challenging situations. * Change limiting beliefs. * Learn to become more influential with the elegant use of language. * Develop a positive perspective on life * Become a  more...