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Process Characteristics for Six Sigma ...ix Sigma Black Belt (SSBB) To improve the processes behind an organization's products and services, a Six Sigma Black Belt must measure them. But first, they must identify those processes. Among the many Six Sigma tools, several are designed specifically to isolate relevant process variables, determine their relationships to each other, prioritize their importance relative to customer or  more...

Working with Difficult People How to Work with Aggressive People ...nd can easily intimidate people; passive-aggressives work behind the scenes with hidden agendas. No matter which type of aggressive behavior you have to deal with, aggressive co-workers can easily ruin your day or ruin a project with their behavior. In order to limit the negative impact aggressive people can have, you need a set of tools and techniques at your disposal suited to the particular  more...

Planning Project Procurement ...ure they do not cause a project to go over budget or fall behind schedule. In this course, learners will gain an understanding of what processes are involved in planning project procurement and how these processes interact with the overall project life cycle. Common tools and techniques for planning project procurement will be covered, including make-or-buy analysis. Learners will be introduced  more...

Quality in a Support Center Quality in a Support Center Customers who experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the  more...

Identifying Your Customers Expectations ...wledge of the various research methods and the principles behind them will help you to give informed input when asked for your opinions. If your role dictates that you need to maintain awareness of ever-changing customer requirements, then knowing how to conduct focus groups, and use the most effective questioning techniques will be invaluable to you. In its final lesson, this course will also  more...

Creating a Plan ...e who wait for opportunities to come knocking may be left behind. Approaching your career proactively and being able to recognize opportunities to move ahead are key to smart career management. It starts with knowing yourself and what you want to do so that you can align your career moves with your goals. This course guides you through the process of taking stock of your present situation and  more...

Sales Communications Foundations ...facts. Your communications skills are the crucial element behind stirring the emotions of your prospective customers and communicating the supporting facts that will lead to greater sales success. "Sales Communications Foundations" will help you to understand the fundamentals of interpersonal communications. More importantly, it will help you to understand how these foundations of interpersonal  more...

The Strategic Account Sales Approach The Strategic Account Sales Approach A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help ensure predictable, repeatable, and measurable results. In this course, you'll learn about the strategic account sales (SAS) approach for successful sales. You'll start by gaining an understanding of the premises  more...

The Territorial Account Sales Approach The Territorial Account Sales Approach A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help to ensure predictable, repeatable, and measurable results. In this course, you'll learn about the territorial account sales approach for successful sales. You'll start by gaining an understanding of the premises  more...

Illustrator CS4 Getting Started Illustrator CS4: Getting Started Adobe Adobe Illustrator CS4 has become one of the most recognized names in the world of vector graphic design. This application allows you to intuitively illustrate everything from small business logos to commercial-scale art projects. This course introduces you to Illustrator's basic features including the improved interface, general concepts behind vector  more...

Cisco IINS 1 0 Cryptography Encryption Digital Signatures ...n the theory of cryptography. It discusses the principles behind symmetric encryption, provides examples of major symmetric encryption algorithms, and examines their operations, strengths, and weaknesses. This course also touches on the major hashing algorithms that use Hashed Message Authentication Code (HMAC), and the digital signature technologies that are widely used in modern computing and  more...

Cisco IINS 1 0 Network Security Principles II ...strator, it's very important to understand the principles behind operations security. It's equally important to know that the security policy that's developed in your organization drives all of the steps taken to secure network resources. In order to create an effective security policy, it is necessary to do a risk analysis in order to maximize the effectiveness of the policy. Also, it is  more...

Financial Accounting with SAP ...ny module, you must have an understanding of the concepts behind mySAP ERP and be familiar with the steps for executing tasks using SAP's interface. This course discusses these underlying concepts, and introduces the SAP R/3 GUI. It also identifies the data required to align your business processes with the Financial Accounting and Controlling modules in order to complete financial transactions  more...

Tool Support in Software Testing ... necessary, the basic testing process, and the psychology behind testing. This course is one of a series intended to align with the Certified Tester Foundations Level Syllabus (the "Syllabus"). The authors, Thomas Muller (chair), Dorothy Graham, Debra Friedenberg and Erik van Veendendal, and the International Software Testing Qualifications Board (ISTQB) are the source and copyright owners of  more...

Configuration Mgmt Risks Incidents in Software Testing ... necessary, the basic testing process, and the psychology behind testing. This course is one of a series intended to align with the Certified Tester Foundations Level Syllabus (the "Syllabus"). The authors, Thomas Muller (chair), Dorothy Graham, Debra Friedenberg and Erik van Veendendal, and the International Software Testing Qualifications Board (ISTQB) are the source and copyright owners of  more...

Software Test Management ... necessary, the basic testing process, and the psychology behind testing. This course is one of a series intended to align with the Certified Tester Foundations Level Syllabus (the "Syllabus"). The authors, Thomas Muller (chair), Dorothy Graham, Debra Friedenberg, and Erik van Veendendal, and the International Software Testing Qualifications Board (ISTQB) are the source and copyright owners of  more...

White Box Software Testing Techniques ... necessary, the basic testing process, and the psychology behind testing. This course is one of a series intended to align with the Certified Tester Foundations Level Syllabus (the "Syllabus"). The authors, Thomas Muller (chair), Dorothy Graham, Debra Friedenberg, and Erik van Veendendal, and the International Software Testing Qualifications Board (ISTQB) are the source and copyright owners of  more...

Black Box Software Testing Techniques ... necessary, the basic testing process, and the psychology behind testing. This course is one of a series intended to align with the Certified Tester Foundations Level Syllabus (the "Syllabus"). The authors, Thomas Muller (chair), Dorothy Graham, Debra Friedenberg, and Erik van Veendendal, and the International Software Testing Qualifications Board (ISTQB) are the source and copyright owners of  more...

Quality in a Support Center Quality in a Support Center HDI HDI Customer Service Representative Customer Service Representative Certification Library Customers who experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and  more...

Virtualization with VMware An Overview Virtualization with VMware: An Overview VMware Virtualization has become increasingly desirable in today's IT infrastructures. Companies from small start-ups to enterprise environments are turning to virtualization, not only for testing, but also for full production environments now. This course examines the history of virtualization, the concepts behind virtualization, and how virtual  more...

Static Techniques Test Design in Software Testing ... necessary, the basic testing process, and the psychology behind testing. This course is one of a series intended to align with the Certified Tester Foundations Level Syllabus (the "Syllabus"). The authors, Thomas Muller (chair), Dorothy Graham, Debra Friedenberg, and Erik van Veendendal, and the International Software Testing Qualifications Board (ISTQB) are the source and copyright owners of  more...

Testing Throughout the Software Life Cycle ... necessary, the basic testing process, and the psychology behind testing. This course is one of a series intended to align with the Certified Tester Foundations Level Syllabus (the "Syllabus"). The authors, Thomas Muller (chair), Dorothy Graham, Debra Friedenberg and Erik van Veendendal, and the International Software Testing Qualifications Board (ISTQB) are the source and copyright owners of  more...

Fundamentals of Software Testing ... necessary, the basic testing process, and the psychology behind testing. This course is one of a series intended to align with the Certified Tester Foundations Level Syllabus (the "Syllabus"). The authors, Thomas Muller (chair), Dorothy Graham, Debra Friedenberg and Erik van Veendendal, and the International Software Testing Qualifications Board (ISTQB) are the source and copyright owners of  more...

Campus to Corporate Meeting New Expectations ...porate: Meeting New Expectations Campus life is now behind you, and you are taking the first steps along your career path. The better you can adjust to the new expectations, the smoother and easier these steps will be. This course gives you an understanding of corporate culture so you'll have a better grasp of the new expectations. It also outlines how to manage your time and  more...

CompTIA Server 2009 Storage ...secure data storage. As well, it discusses the technology behind RAID arrays and the various types of storage architectures. The course maps to CompTIA's Server exam, SK0-003, and covers the following exam objectives: 3.1 Describe RAID technologies and its features and benefits; 3.2 Given a scenario, select the appropriate RAID level; 3.3 Install and configure different internal storage  more...

Getting Started with Software Programming ...velopers. This course introduces the learner to the magic behind computer software development, beginning with a brief history of computer languages and how these languages have evolved into powerful programming environments, and ending with the actual creation of simple algorithms. Specific topics covered include the Software Development Life Cycle (SDLC), best practices for developing  more...

Cisco IUWNE 1 0 Wireless Antennae Spread Spectrum Technologies ...d Wireless Networking Essentials 1.0 The technology behind sending wireless signals includes antennae, which are needed to transmit RF signals, and spread spectrum technologies, which include the protocols involved in sending wireless frames. This course describes the different types of antennae used in wireless implementations. It outlines the principles behind antenna technology, and  more...

Cisco IUWNE 1 0 Wireless Frame Basics Nonstandard Technologies ...s and their impact on WLANs. Understanding the principles behind wireless frame exchange, whether 802.11x or nonstandard frames, is key to installing and troubleshooting wireless networks efficiently, and knowing the tools used to support these activities is just as important. This course provides the basics needed to understand which frames can be expected, what their role is, and what their  more...

Cisco IUWNE 1 0 Access Point Management ...rational modes of access points and explains the concepts behind roaming users. The course also covers some of the common configuration parameters run on a controller as they relate to access points. This course also introduces the Cisco Mobility Express Architecture and explains some of the specific differences between it and the enterprise version of the Cisco Unified Wireless Network  more...

Cisco IUWNE 1 0 WLAN Maintenance Troubleshooting ...o arise. This course explains the procedure and reasoning behind controller backup and code upgrade. Design and site survey considerations are also covered, along with descriptions of many of the common and useful troubleshooting tools and techniques. This course maps to the 640-721, Implementing Cisco Unified Wireless Networking Essentials (IUWNE) exam objectives for identifying basic WLAN  more...

IT Project Management Essentials Monitoring Controlling IT Projects ...jects on a regular basis, they won't know which tasks are behind schedule or over budget, or what the issues or risks are. IT projects can be complex, with many variables, and it's important that project managers know, at all times, how the project is progressing and what is causing any slippages. This course describes how to monitor the progress of an IT project, analyze variances from the  more...

Introduction to Workplace Ethics Introduction to Workplace Ethics Ethics don't just apply to senior executives. While upper management does have a responsibility to set the ethical tone for an organization, employees at every level also have a responsibility to conduct themselves in an ethical manner. This course will prepare you to approach your job with an awareness of the importance of ethics in the work setting and an  more...

Software Program Control Flow Fundamentals Software Program Control Flow Fundamentals Computer software works because programmers create algorithms, which when broken down, are nothing more than a collection of logical constructs. This course introduces the learner to the logic behind computer software, including using defining tables to solve a problem, conditional statements like IF THEN, and repetition using FOR and WHILE loops.  more...

Business Law Ethics ...ical sense, there is value also in recognizing the intent behind a law. Meeting the spirit of the law often comes down to acting in a way that is both legal and ethical. While law and ethics share a close relationship, the two are not the same. This course will clarify the relationship between ethics and law and explore how recognizing the ethics underlying the law can help you better manage  more...

Behind the Music: The Poetry of Popular Songs This course explores the lyrics of popular songs to teach basic poetry analysis.  more...

Conducting Effective Accident Investigations ...cases by torchlight, you can quickly determine the causes behind workplace accidents. Conducting Effective Accident Investigations It doesn`t have to wait until someone like Indiana Jones descends ancient stone staircases by torchlight, you can quickly determine the causes behind workplace accidents. With our Conducting Effective Accident Investigations safety training program, supervisors and  more...

Lockout Tagout How much is a hand, an eye, or even a life worth? We ™re sure that this is a question your company never wants to answer. Welcome to Lockout Tagout How much is a hand, an eye, or even a life worth? We?re sure that this is a question your company never wants to answer. Your employee may have used your equipment for years, doing the same thing every day, but one day something is different.  more...

Integrating Technology in the Classroom ...sroom means and explores how technology can be integrated behind the scenes, such as in lesson planning, as well as within the classroom. With the correct tools, teachers can create reusable lesson plans, interactive presentations, handouts, tests, and keep track of student information, scores, homework, or class participation; and train the students on how to use technology as well. In  more...

Bartending the Easy Way-Online ...e into a course that will give you the confidence to step behind a bar anywhere. Serving clientele like Will from the Black-Eyes Peas, David Schwimmer, Jessica Simpson and Ashton Kutcher is only a small part of her extraordinary career. Her experience includes many years of management, which she uses to share what managers look for in a good bartender. Her students have often been hired as  more...

Bartending to the Max-Online ...e into a course that will give you the confidence to step behind a bar anywhere. Serving clientele like Will from the Black-Eyes Peas, David Schwimmer, Jessica Simpson and Ashton Kutcher is only a small part of her extraordinary career. Her experience includes many years of management, which she uses to share what managers look for in a good bartender and to teach you how to manage a bar like a  more...

Professional Bar Management Mastery Level Certification ...ible to be a good bar manger without knowing what goes on behind the bar. Many common myths cause the downfall of even the most popular bars and restaurants. Theft, poor management and lack of knowledge also greatly contribute to failure. Everyone knows that in the restaurant industry the bulk of profits can come from beverage sales. Professional Bar Management Mastery Level Certification  more...

Adobe Flash CS4 Professional: Advanced ...ale, more complex projects. Plus, you`ll lift the mystery behind ActionScript, and have the ability to create highly interactive movies that use dynamic content, work with data, and change "on the fly". This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Bonus--1 year full course access. Adobe Flash CS4 Professional:  more...

Time Management ... yourself overwhelmed, working too many hours, or running behind, you may have room to improve your approach to time management. This course will give you an overview of the top issues related to managing your time effectively at work. You will learn ways to streamline your daily work along with skills that can help you to get more work done in less time. As an extra added bonus, when you  more...

Using UDDI To understand the concepts behind and the implementation of the UDDI 2.0 and 3.0 specifications  more...

Building a Firm Foundation ... a candidate in for the interview, much work must be done behind the scenes. This course will help you set the stage for success. You'll understand why hiring is the key to your organization's success, and you'll learn about the legalities of hiring. You'll explore various hiring options and the advantages and disadvantages of each option. You'll discover what you can do to market the  more...

Lean Logic ...before your pants when getting dressed. What is the logic behind taking an action that seems so counterintuitive? You probably wouldn't implement this new methodology without a thorough explanation of its origin and logic, right? Some of the lean manufacturing suggestions may also strike you as counterintuitive. That's because Lean Manufacturing is more than a concept, it is a philosophy based  more...

How to Work with Aggressive People Have you ever had one of those absolutely great days at work? Everything is going the way it should, you're on schedule, and you're getting to meetings on time. Then someone verbally attacks you or metaphorically stabs you in the back. Aggressive people are arguably the most difficult type of people to work with. Hostile-aggressives openly antagonize people; passive-aggressives work behind the  more...

The Call Center Industry When people pick up a phone and hear someone greeting them from the XYZ Company, they put little thought into the people, process, or technology behind the phone call. To them, the person on the phone is just a voice on the other end of the line. This course will examine all of the aspects of a call center. In order to facilitate this examination, this course has been broken down into three parts:  more...

Consulting Skills Serving as an Internal Consultant Consulting Skills: Serving as an Internal Consultant explains consulting roles and the skills required to succeed as an internal consultant. It identifies the processes for resolving conflict, making ethical decisions, and overcoming resistance to change as an internal consultant. Learn To Identify the advantages of internal consultants.  more...

SAP R 3 v4 0 Profitability Analysis - Basics .... L earn To: Understand the basic principles behind Profitability Analysis. Discuss basic data that is used in Profitability Analysis. Options for generating plan data and making postings. Basic reports and form reports. C ontent Emphasis Skills-Based A udience This course is primarily designed for users, interested in exploiting the potential  more...

Oracle Form Builder Including Reusable Oracle Components ...using wizards and built-ins. Understand the concepts behind reusability and procedures to reuse components, objects, and code. Implement the new Oracle Server error handling features accessible to Form Builder. C ontent Emphasis Skills-Based A udience Application developers, database administrators, designer/developers, and technical support professionals. Prior to  more...

Oracle8 Database Administration - Manage Storage Structures ...non-schema object segments. Identify the considerations behind the precedence order of storage parameters. Coalesce free space in a given tablespace by using Oracle Tablespace Manager. Identify the correct sets of objects and their fragmentation propensity levels. Match the data block contents with their features. Match the block space utilization parameters with the information that  more...

Oracle Form Builder R6 Including Reusable Oracle Components ...racle8 objects in Form Builder. Understand the concepts behind reusability and the procedures to reuse components, objects, and code. Modify relations between two associated blocks by using programmatic control. Include charts, reports, and, timers in Forms modules by using wizards and built-ins. Understand the new features provided by Form Builder. C ontent Emphasis  more...

Oracle8i Database Admin Manage Storage Structures ... non-schema object segments. Identify the considerations behind the precedence order of storage parameters. Coalesce free space in a given tablespace by using Oracle Tablespace Manager. Identify the correct sets of objects and their fragmentation propensity levels. Match the data block contents with their features. Match the block space utilization parameters with the information that they  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ... and DNS Naming. Finally, it covers the design principles behind the delegation of authority. L earn To: Identify the features of the Active Directory logical structure. Identify the design considerations for an organization's Active Directory. Identify guidelines for designing the Active Directory structure. Identify the business needs that influence the selection of Active  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ... and DNS Naming. Finally, it covers the design principles behind the delegation of authority. L earn To: Identify the features of the Active Directory logical structure. Identify the design considerations for an organization's Active Directory. Identify guidelines for designing the Active Directory structure. Identify the business needs that influence the selection of Active  more...

SQL Server 2000 Database Admin Part 3 Security Data Recovery ...ecovery models with their features. Identify the process behind SQL Server 2000 backup. Audience Candidates for this exam operate in medium to very large computing environments that use SQL Server 7.0 (and plan to upgrade to SQL Server 2000), Windows 2000 Active Directory, and Internet Information Server (IIS). They have a minimum of one year's experience administering SQL Server  more...

Self Development Motivating Yourself to Perform ...unication tradeshow. The preparations for the exhibit are behind schedule, and you must determine why you are not completing your assigned tasks on time. During your conversation, you must help each other overcome procrastination, so you can get the exhibit ready on schedule. Unit 3: Applying Self-Discipline (0.5 - 1 hour) Identify the benefits of self-discipline.  more...

Time Management Developing a Plan ...has been late with a number of call reports, and Carol is behind on the customer evaluation project, making the time audit a necessary step in improving each employee's time management. First, you will meet with each CSR separately to determine her personality type and to discuss various time management principles. Then, you will meet with both Stacey and Carol to review the process for  more...

MS Win XP Install Admin Part 3 TCP IP NOS Environments ...and Administration curriculum. It introduces the concepts behind TCP/IP, and teaches how to support TCP/IP on computers running Microsoft Windows XP Professional. The course also covers the TCP/IP name resolution process, and provides an introduction to installing and configuring Internet Information Server, and supporting remote users with different types of connections and environments for  more...

MS Win XP Install Admin Part 3 TCP IP NOS Environments ...and Administration curriculum. It introduces the concepts behind TCP/IP, and teaches how to support TCP/IP on computers running Microsoft Windows XP Professional. The course also covers the TCP/IP name resolution process, and provides an introduction to installing and configuring Internet Information Server, and supporting remote users with different types of connections and environments for  more...

CIW Enterprise Specialist Part 4 EJB Deployment EJB Clients Entity Beans ...code that handles exceptions in the client. The mechanics behind entity beans are covered, including the loading and storing of beans, and the use of primary keys with entity beans. Finder methods are also discussed. Learn To: o Match specifications of the deployment descriptor (DD) with their descriptions. o Match DD Extensible Markup Language (XML) tags with their descriptions. o  more...

Defining Microsoft NET Solution Architectures Part 3 ... data modelling, the Presentation Layer, and Design Goals behind the Physical Design. A case study on the Physical Design phase completes the course. Elements of the .NET Framework are addressed at all critical points. Learn To To identify features of the physical design phase. To identify features of the research stage within  more...

Defining Microsoft NET Solution Architectures Part 3 ... data modelling, the Presentation Layer, and Design Goals behind the Physical Design. A case study on the Physical Design phase completes the course. Elements of the .NET Framework are addressed at all critical points. Learn To To identify features of the physical design phase. To identify features of the research stage within  more...

Visual Basic NET-Web Based Development Part 2 ...rner is now guided through the use event procedures, code-behind pages and page events. Error handling, code debugging, and user input validation are also taught. Learn To: o To identify features of event procedures. o To identify the syntax for creating an event procedure. o To sequence the steps for adding an event procedure to a Web control. o To identify features of structured  more...

Visual Basic NET-Web Based Development Part 2 ...rner is now guided through the use event procedures, code-behind pages and page events. Error handling, code debugging, and user input validation are also taught. Learn To: o To identify features of event procedures. o To identify the syntax for creating an event procedure. o To sequence the steps for adding an event procedure to a Web control. o To identify features of structured  more...

Leading the Way Learning to Lead ...ssess the project's current status. The team is two weeks behind schedule and facing a 30-day deadline for the final design specs, so you'll need to get to work quickly. To do so, you need to demonstrate the characteristics of effective leadership and avoid common leadership pitfalls. Unit 2 : The Follower (0.5 - 1.5 hours) Identify follower attributes that a leader  more...

Business Problem Solving Problem Solving Teams ...etion of other projects and harsh weather, the project is behind schedule. You are the newly appointed leader of a team created to address this problem and make the decision that is in the company a a s best interests. Your goals are to effectively manage a problem-solving team and overcome the barriers of a problem-solving team while you lead the meeting. Unit 2: Driving a Successful  more...

Employee Performance Resolving Conflict Learn the strategies and tactics necessary for effective conflict resolution in Employee Performance: Resolving Conflict. You will be given the opportunity to create a more productive work environment by addressing conflict between another manager and yourself, between employees, and among team members. Learn To Examine many sources of conflict.  more...

Team Management High Performance Teams ...ment: High Performance Teams, you will learn the concepts behind effective team leadership. Your goal is to adjust your leadership abilities to meet the needs of a diverse collection of individuals as you lead them through a team project. If you are a strong team leader, you will successfully release your company's product before the competition and save your company. Learn To  more...

ASP NET Part 2 ADO NET Partitioning Tracing ...from content. Learners will understand how to create code-behind classes, add user controls to ASP.NET pages, and use components in ASP.NET applications. Additionally, the course covers the two tracing techniques in ASP.NET: page-level tracing and application-level tracing, how to enable and disable tracing and to add custom trace messages to ASP.NET pages and middle-tier components. Learn  more...

ASP NET Part 2 ADO NET Partitioning Tracing ...from content. Learners will understand how to create code-behind classes, add user controls to ASP.NET pages, and use components in ASP.NET applications. Additionally, the course covers the two tracing techniques in ASP.NET: page-level tracing and application-level tracing, how to enable and disable tracing and to add custom trace messages to ASP.NET pages and middle-tier components. Learn  more...

SAP R 3 Application Industry Solutions Case Study ...es who are interested in learning more about the concepts behind the R/3 System. There are no prerequisites required for this course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 3 to 4 hours 13486 Objectives Unit 1: Industry Solutions 1.5 - 2 hours o  more...

Frontline Leadership Preparing to Lead Frontline Leadership: Preparing to Lead offers the student an overview of the information required to identify, address, and discipline employees who display difficult behavior. The program details characteristics and sources of difficult behavior, effective techniques to prevent difficult behavior in the workplace, and proper communication methods to build better relationships with difficult  more...

Moving from Technical Professional to Mgr Managing the IT Dept ...rtment has undergone many changes recently and is running behind in many areas. It has been decided to set up a new help desk to create a more structured approach to dealing with system downtime and disaster recovery. You are meeting with Mike Miller, Team Lead for the new help desk, to discuss the responsibilities of the help desk and its function in communicating downtime. One of Mike's other  more...

Design for X DFX Successful organizations, in both the manufacturing and service sectors, are becoming more customer focused. New products and services to meet the existing and future needs of customers are being introduced. In the continued quest for superior products and services, there is a drive to reduce cycle time and times to market while reacting faster to market and technology changes. A number of  more...

Green Building Commercial Certification Program ...cial Certification program serves to re-enforce the ideas behind high performance buildings maximizing operational energy savings; improving comfort, health, and safety of occupants and visitors; and limiting detrimental effects on the environment. This certification program provides instruction in the new methodologies that form the underpinnings of high performance commercial and municipal  more...