Instructor Led Benefit Training in Egypt

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Benefit Training Seminars and Classes
From Contacts Plus
AT&T Certification for Managers The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you  more...
Communication Skills Program ...lls and how to create a well communicating team which can benefit your organization. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: - Understand the communication definition and the importance of communication Skills. - Identify the communication process. - Realize communication barriers. - Explore new communication techniques  more...
Outsourcing Management instructor led trainingworkshop / seminar This program was designed to highlight the importance of outsourcing models, advantages of the outsourcing and how to benefit from it. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Understand what is outsourcing mean Understand the models of outsourcing Chose the right partner to be the outsourcing Target  more...
Change Management instructor led trainingworkshop / seminar a It's not that some people have willpower and some don't. It's that some people are ready to change and others are not.a Change is ever-present in our society. It is the only constant we can count on. The way employees deal with these changes, will make or break the organizationa ™s ability to survive and remain competitive. This program provides the knowledge and skill practice to  more...
Conflict Management instructor led trainingworkshop / seminar Conflict can have a positive effect, but left unchecked, the dangerous results of conflict can include damaged relationships, destroyed creativity and productivity, lost commitment and wasted resources. By taking a number of conflict management tools, techniques and theories and putting them into practical situations, this course aims to turn conflict into a productive force. Key Learning  more...
Critical Elements of Customer Service ...help you in all of these areas, and more! How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Recognize that service delivery is an individual response value. Understand how your own behavior impacts the behavior of others. Develop more confidence and skill as a problem-solver. Communicate more assertively and effectively. Learn some ways  more...
Customer Loyalty and Retention ...s to get beyond success...to fulfillment. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand the meaning of customer service in terms of the real a world actions you take every day. Getting answers to real a world situations that will make you a hero to your customer, and a success for yourself. How to get customer to tell  more...
Complain Handling and Resolution ...strategies that people can use every day. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand that complaint is positive, that help us to keep customer loyalty & retention. Deal better with situations and actions that cana ™t be changed. How to Deal With Customer Types & how to handle them. How to make an effective  more...
Managing Customer Service ...to build and expand from where you are now. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Identify ways to establish links between excellence in customer service and your business practices and policies. Develop the skills and practices that are essential elements of a customer service focused manager. Recognize what employees are  more...
Selling Smarter Cross Up Selling Techniques ... some of their customer service challenges. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand a wonderful paradox: helping other people get what they want gives us more of what we want. Use goal-setting techniques as a way to focus on what you want to accomplish and develop strategies for getting there. Recognize the difference  more...
Prospecting For Leads ...ensure your future by planting seeds daily. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand the importance of expanding a client base through effective prospecting. Learn how to use a prospect board to make you more successful. Identify target markets and target companies with the 80/ 20 rule in mind. Develop and practice  more...
Overcoming Objections to Nail the Sale ...your batting average at closing the sale. . How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Identify the steps you can take to build your credibility. Identify the objections that you encounter most frequently. Develop appropriate responses when prospective buyers throw you a curve. Learn ways to disarm objections with proven rebuttals  more...
Telemarketing Using the Telephone as a Selling Tool ...our ability to personalize each sales call. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Ways to build trust and respect. How to warm up your sales approach to reduce your fear of cold calling. Ways to make a positive first impression. Strategies that help you speak to the decision-maker. Create a script to maximize your efficiency  more...
Dynamite Sales Presentations ...ritten proposal and in-person presentation. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Identify the key elements of a quality proposal. Know how to write a winning proposal. Perfect your first impression, including your dress and your handshake. Feel more comfortable and professional in face-to-face presentations. Program  more...
Building Relationships for Success in Sales ...w big and no matter what kind of market. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Learn the secrets to being a friend in sales. Identify strategies for building strategic sales relationships and finding personal fulfillment in the process. Enjoy more sales success. Program Contents: How to get people to like you.  more...
The Art of Delegating Your Workforce ...d what we can do about getting around them. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Clearly identify how delegation fits into your job and how it can make you more successful. Identify opportunities within the scope of your authority for delegating effectively to others. Identify the criteria for fair and responsible delegation to  more...
Motivating Your Workforce ...th a starting point for creating champions. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Identify what motivation is. Learn about common motivational theories and how to apply them. Learn when to use the carrot, the whip, and the plant. Discover how fear and desire affect employee motivation. Explore ways to create a motivational  more...
Human Resources Training for the non HR Managers ...sity issues, compensation, and discipline). How You Will Benefit, objectives: By the end of the program, participant will be familiar with; The latest trends in the human resource field and the changing role of the human resource professional. How to write job specifications and identify core competencies. Methods of finding, selecting, and keeping the best people using behavioral  more...
Communication Strategies ... manage ourselves for a professional image. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Identify common communication problems that may be holding you back. Develop skills in asking questions that give you information you need. Learn what your non-verbal messages are telling others. Develop skills in listening actively and  more...
Get organized for peak performanceTime Management ...ngs, and feel more in control of your life. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Better organize yourself and your workspace for peak efficiency. Understand the importance of, and the most useful techniques for, setting and achieving goals. Identify the right things to be doing and develop plans for doing them. Learn what to  more...
Negotiating For Results ...ontation into side-by-side problem solving. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand how often we all negotiate and the benefits of good negotiation skills. Recognize the importance of preparing for the negotiation process, regardless of the circumstances. Identify the various negotiation styles and their advantages and  more...
Working Smarter Using Technology to Your Advantage ...vantage, to work smarter instead of harder? How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Be able to make your workplace a technology-friendly place. Make the most of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software. Communicate better with the IT department. Make the best  more...
The Minute-Takers Workshop ...clude all the essential information needed. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Recognize the importance of minute-taking. Develop key minute-taking skills, including listening skills, critical thinking, and organization. Be able to remedy many of the complaints that beset minute-takers. Be able to write minutes that are  more...
Developing Training Program ...am Duration: 2 days Program Overview: How You Will Benefit, objectives: Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly hired employees is a key factor in retention. This two days workshop is designed for a  more...
Celebrating Diversity in the Workplace ...appreciate and celebrate those differences. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand what diversity and its related terms mean. Be aware of how aware you are of diversity and where you can improve. Understand how changes in the world have affected you and your view. Be able to identify your stereotypes. Understand what  more...
Conflict Resolution Getting along in the Workplace ...le and not blaming them enables people to work for mutual benefit. These are the skills that you will develop in this two days workshop. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand what conflict is and how it can escalate. Recognize the five most common conflict resolution styles and when to use them. Increase positive  more...
How to Manage Anger and Violence in the Workplace ... and how to respond to it if it does occur. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand what workplace violence is? Be able to identify some warning signs of violence. Understand the cycle of anger. Understand Albert Banduraa ™s behavior wheel and how it applies to anger. Develop a seven-step process for managing  more...
Getting Employees Off To a Good Start ...t leave new employee orientation to chance. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand how important an orientation program is to an organization. Identify the role of the human resource department in the orientation program. Recognize how the commitment curve affects both new employees and their managers. Know what  more...
Managing Employee Performance ...tion to start building your safety culture. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Develop useful techniques for setting and achieving goals. Apply and interpret personality typing. Use the results of personality typing to improve communication and team building. Understand the roles of a leader and how to fulfill them. Identify  more...
Employee Dispute Resolution Mediation through Peer Review ... to having a hearing and making a decision. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; What the Peer Review process is. How employees file grievances and how management should respond. How a facilitator and a panel is chosen. What is involved in the hearing process, from preliminary meetings to the hearing itself, to the decision  more...
Closing the Generation Gap in the Workplace ...elp overcome issues of the generation gap. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Develop our understanding of where the generation gap issue surfaces, and the impact it has on the modern workforce. Understand and apply language that is specific to each generation currently in the workplace. Explore organization strategies that  more...
Business Succession Planning ...aintain, and evaluate your succession plan. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand the value of succession planning for successful businesses. Develop expertise with the key elements of a succession plan. Create and discuss aspects of a succession plan. Discuss the elements of a succession plan in terms of roles,  more...
Business Ethics for the Office ...e making decisions in a safe environment. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand the difference between ethics and morals. Understand the value of ethics. Identify some of your values and moral principles. Be familiar with some philosophical approaches to ethical decisions. Identify some ways to improve ethics in  more...
Safety in the Workplace ... to explore performance management issues. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand the difference between a safety program and a safety culture. Have some resources to help you understand the regulations in your area. Be able to launch a safety committee. Understand how to identify hazards and reduce them. Know some  more...
Advanced Skills for the Practical Training ...o days workshop is your start to that goal. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Enhance your understanding of learning styles & how to accommodate all learning styles in the classroom. Understand the key principles of effective communication in a workshop setting. Use a variety of training techniques to stimulate  more...
Presentation Survival School Public Speaking ...l make you a better speaker and presenter. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Identify ways to gain rapport with your audience. Learn techniques to reduce nervousness and fear. Recognize how visual aids can create impact and attention. Develop techniques to create a professional presence. Learn some different ways to  more...
Facilitation Skills ...ive facilitation in all types of settings. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Distinguish facilitation from instruction and training. Identify the competencies linked to effective small group facilitation. Understand the different between content and process. Identify the four stages of team development and ways to help  more...
Using Activities to Make Training Fun ...ames can help you engage your participants. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand how training can include the use of humor and games. Explore different types of games. Identify methods to elicit participant buy-in. Understand humor principles in adult learning. Troubleshoot when games go badly. Develop your own  more...
The Practical Trainer ...ed when you are asked to stand and deliver. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Recognize the importance of considering the participants and their training needs, including the different learning styles and adult learning principles. Know how to write objectives and evaluate whether these objectives have been met at the end of  more...
Conquering Your Fear of Speaking In Public Speak Easily ...al situations and in front of small groups. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Enhance the ability to speak one-on-one with others. Feel more confident speaking socially or small groups such as meetings. Practice developing these skills in a safe and supportive setting. Program Contents: Good communication skills.  more...
Survival Skills for the New Trainer ...ess in an interactive and fun environment. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand the essential background for trainers to have. Explore how being genuine enhances training. Identify the elements of good questions. Understand how to apply listening skills. Develop rapport building strategies. Describe the  more...
Advanced Writing Skills ...nd learn a bit more about e-mail etiquette. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Discuss your writing challenges. Learn how to make your writing clear, concise, and correct. Improve sentence construction and paragraph development. Identify some ways to make your writer simpler and easier to read. Learn about a tool that can  more...
Project Management Fundamentals ...d the most current thinking about projects. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand what is meant by a project and project management. Identify benefits of projects. Identify the phases of a projecta ™s life cycle. Enhance your ability to sell ideas and make presentations. Prioritize projects. Begin  more...
Understanding Project Management ...d the most current thinking about projects. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand what is meant by a project. Recognize what steps must be taken to complete projects on time and on budget. Have a better ability to sell ideas and make presentations. Know simple techniques and tools for planning and tracking your  more...
Business Etiquette ... in skill, sophistication, and confidence. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Finesse introductions-from shaking hands and using eye contact to remembering names. Dress appropriately for every business occasion. Feel more confident of your business communication in every situation. Use your business cards wisely. Perfect  more...
Writing Reports Proposals ... and the persuasive techniques it requires. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; To learn the value of good written communications. To develop paragraphs that introduce, connect, develop, and conclude some part of an idea. To prepare reports and proposals that inform, persuade, and provide information. To learn how to  more...
Control Anger Before It Controls You Anger Management ...p give you and your organization that edge. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Be better able to recognize how anger affects our bodies, our minds, and our behavior. Be better able to use the six-step method to break old patterns and replace them with a model for assertive anger. Be better able to control your own emotions  more...
Business Writing That Works ...hare solutions with others in the workshop. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Have a better grasp of the basics of writinga that is, better appreciate the grammar, spelling, punctuation and sentence structure required for writing correctly. Practice the ability to write concisely and clearly, so that the reader will grasp  more...
Skills for Administrative Assistant ...on, and develop personal management skills. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand the importance of professional presence on the job. Learn how to self-manage to become more effective and efficient. Improve your communications skills, including listening, questioning, and being more assertive. Increase your  more...
Secrets of Change Management ...to implement, manage, and cope with change. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Find different ways of looking at change. Create a change implementation strategy. Make change easier for yourself and others. Develop techniques to cope with change, including resiliency and stress management. Know how to maintain a sense of  more...
Problem Solving Decision Making ...problem-solving to reach win-win decisions. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Increase your awareness of problem solving steps and problem solving tools. Distinguish root causes from symptoms to identify the right solution for the right problem. Improve your problem solving and decision making skills through identifying your  more...
Building Your Self Esteem and Assertiveness Skills ...cceptance and nurturing your sense of self. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Learn how to create positive self-expectations. Begin setting goals to get more of what you want from life. Develop self-talk messages that help build self-esteem. Identify communication tools to help you be more assertive. Learn how to say no,  more...
Developing High Performance Teams ... at current leadership practices that work. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Identify different types of teams. Build teamwork by recognizing and tapping into the twelve characteristics of an effective team. Promote trust and rapport by exploring your team player style and how it impacts on group dynamics. Recognize the  more...
Business Leadership Becoming Management Material ...nly limits are those you place on yourself. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Identify your leadership profile and explore how you can use this knowledge to create your own future. Assess your leadership competencies and learn how you can develop your strengths. Identify those additional skills and tools that can make you a  more...
The Professional Supervisor ...rkshop will give you just that opportunity. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; You will understand the scope and nature of the supervisory position. You will learn some ways to deal with the challenges of the role. You will recognize the responsibilities you have as a supervisor, to yourself, to your team, and to your  more...
Conducting Effective Performance Reviews ...ce appraisals involve all these activities. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Recognize the importance of having a performance appraisal process for employees. Understand how to work with employees to set performance standards and goals. Develop skills in observing and giving feedback, listening and asking questions, for  more...
Building Better Teams ...lop your group into a high performing team. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; The PTPS will give you useful feedback about your team player style. Identify ways you will want to change to improve your team player style. Better understand and appreciate differences among team members. Identify those ways your team must  more...
Change and How to Deal With It ...strategies to bring back to your employees. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Accept that there are no normal or abnormal ways of reacting to change. See change as an essential element that is positive. Recognize that adapting to change is all about attitude. Identify the stages of change we go through as we learn to deal  more...
The Art of Making Meetings Work ...ment, and talents of those who participate. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand the value of meetings as a management tool. Recognize the critical planning step that makes meeting time more effective. Identify process tools that can help create an open and safe forum for discussion. Develop and practice techniques  more...
Coaching Skills ...wing how and when to coach is an essential skill that can benefit both you and your organization. This two days workshop will help you become a better coach in all senses of the word. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand how coaching can be used to develop your team. Develop the coaching skills that help improve  more...
Dealing with Difficult People ...n adopt, at work and in your personal life. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Recognize how your own attitudes and actions impact on others. Find new and effective techniques for managing negative emotions. Develop coping strategies for dealing with difficult people and difficult situations. Identify those times when you  more...
From SETTEC
Knowledge Management group study and discussioncourseware ...rship potential * Refine your leadership styles for the benefit of your team and department to develop KM. * Develop adaptability in dealing with different people to extract the tacit knowledge * Enhance decision making skills in the light of knowledge management philosophy * Apply effective knowledge management skills in your organization * Personal growth as an  more...
Tax Planning group study and discussioncourseware * Defining tax planning concept. * How to implement Tax Planning in Egyptian environment by using techniques or legal aspects. * Determine the difference between tax avoidance and tax evasion. * Using all available techniques legally especially in international field. * Organizing how to benefit from tax exemptions.  more...
Egyptian Social Insurance and Labor Laws - Arabic group study and discussioncourseware Egyptian Social Insurance Act No. 79 or the year 1975 This specialized training program aims at providing participants with the context of legislative concepts of the social security law, being the applied outset which ensures the integration between legal requirements and the flow of work within the establishments, in areas concerning the law and its applications Egyptian Labor Law No. 12  more...
Ergonomics group study and discussioncourseware ... products, and workplaces; hence it achieves the ultimate benefit from workers and employees capabilities and consequently increases productivity and profit. At the same time the health of the manpower in the company or the factory will be improved or at least preserved and this will enhance labor morale and their performance. Last but not least, the profits will be indirectly increased  more...
Integration of OHSAS 18001 Occupational Health Safety Management System and Environment Management System 14001 group study and discussioncourseware ...mplement Enterprise and the environment, this course will benefit anyone delivering or supporting health, safety and environmental initiatives, developing an emergency plan or needing basic risk assessment skills. It will help you to develop a multi-disciplinary perspective, embracing science, engineering and social and economic policy, and give you an understanding of how standards are set.  more...
From Next Levels Consulting
Market Segmentation Target Marketing and Market Positioning ...gment a market a to harness our marketing effort to the benefit of the target group of buyers. At this programs conclusion, participants should be able to know What types of customers are there in the market, which type to concentrate on, and how to do so distinctively N. B. Content can be modified (Customized) as per customers requirements & business objectives Course Outlines  more...
How to Sell Smarter Professional Selling Skills PSS ...-Buyer / Seller cycle -Opening module -SPIN Technique -Benefit statement -Closing -Objection Handling -Account Maintenance * All courses are delivered by Certified instructors (please contact us for more details about instructors qualifications) Target Audience: Salespeople Pre-requisites: None Schedule Please contact us for an updated schedule 02-22875381 /  more...
From Career Development organization (CDO)
English Courses Offered by Career Development organization CDO ...0 centers, How can LCCI International Qualifications benefit you and your candidates? Features Benefits LCCI brand renowned for over 100 years in over 80 countries Well established and internationally recognized certificates to provide your students with global marketability Comprehensive range of qualifications and subject areas Can be used as either stand alone qualifications  more...
From XTrack Egypt
Competency Based Selling This program will introduce to participants the key competencies each and every sales person need to master in order to be able to generate sales and achieve progress in his career through a 2 days full of activity, practice, games, workshops, and a lot of fun and enthusiasm. The program starts by an introduction to general then specific business understanding and tackles each area of the selling  more...
From Deep Impact Coaching
Train of the Trainers Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly hired employees is a key factor in retention. This workshop is designed for a trainer who wants to develop training programs that are meaningful, practical, and will benefit  more...
Job Hunting Techniques ...meone who has the job they always wanted. How You Will Benefit: Assess your skills, values, and beliefs about work and looking for opportunities Develop an understanding for the types of work available to you and where to find more information. Recognize the differences and benefits available through career coaches, counselors, and mentors. Learn different approaches to job searching,  more...
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