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From 123-CBT Computer Based Training
Administrative Professionals Maximizing Your Relationship with Your Boss on-line e-learning cbt (computer based)cd rom ...can maximize your relationship with your boss and realize benefits for yourself and your career. This course explores ways to build a partnership with your boss. Specifically, it covers ways of establishing and maintaining the elements of a true partnership, and shows how you can benefit personally from it. The course also covers approaches for dealing effectively with different management  more...
Programs to Benefit Employees HRCI PHR on-line e-learning cbt (computer based)cd rom ...Benefit Employees (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the work rules and practices that apply to employee benefit programs. As a human resources professional, you are responsible  more...
Motivation and Communication in Six Sigma Teams on-line e-learning cbt (computer based)cd rom ...nce their chances for project success, which in turn will benefit their organizations. Motivation is one essential component that can optimize a team's focus on accomplishing its assigned goals. By making the teamwork enriching and satisfying to members, leaders can motivate a Six Sigma team with dramatic effects on overall success. Modern motivational theory informs today's motivational  more...
Problem Solving Digging Deeper on-line e-learning cbt (computer based)cd rom ... the cause-and-effect diagram and five-why analysis. Cost-benefit and force-field analysis help in choosing the best solution. This course helps you recognize the value of honest, fact-based analysis and demonstrates how the application of a few tools greatly assists you when determining the root cause of a problem and the best solution. The course first discusses problem analysis, illustrates  more...
Effective Interfunctional Relationships on-line e-learning cbt (computer based)cd rom Effective Interfunctional Relationships Whom did you talk with at work this week? To accomplish your goals in today's workplace, you not only have to interact with personnel in other departments, you often have to coordinate or even rely on them. Tasks are fluid and flow across functional boundaries. The products or services your company offers require a cooperative effort to produce. But by  more...
Customer Service Over the Phone on-line e-learning cbt (computer based)cd rom ...'re providing customer service over the phone without the benefits of face-to-face interaction with your customer it can be challenging to establish the right relationship for excellent service. Just like for face-to-face customer service, there are many techniques for service over the phone that can help you to consistently deliver the best customer service. This course covers the basic rules  more...
Quality in a Support Center on-line e-learning cbt (computer based)cd rom ...able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident management and how a support center can use them to best effect. The course introduces the concepts behind incident management,  more...
Mentoring as a Manager on-line e-learning cbt (computer based)cd rom Mentoring as a Manager Looking for ways to enhance your managing skills? In this course, you'll acquire expertise as a mentor that will benefit your employees, your organization, and your own career. You'll examine how mentoring differs from managing, and you'll brush up on essential communication skills. Finally, you'll learn to use mentoring to improve on team organization, dynamics, and  more...
Mentoring Strategies for the 21st Century on-line e-learning cbt (computer based)cd rom Mentoring Strategies for the 21st Century Current business trends--including acquisitions and reorganizations, emerging technology needs, and a changing work force--are all creating unique mentoring needs. This course addresses how mentoring strategies can benefit your organization in the current business climate. It explores the ways that mentoring can capitalize on gender, age, and  more...
Leveraging the Performance Appraisal on-line e-learning cbt (computer based)cd rom ...yees often don't recognize the opportunities they have to benefit from their performance appraisals. Instead, they regard the whole process as something to dread and avoid. They frequently misunderstand the feedback they're given and refuse to see the appraisal as a career enhancement tool. This course explains the value of learning how to manage the performance appraisal process on a  more...
Negotiating to Mutual Benefit on-line e-learning cbt (computer based)cd rom ...Benefit The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep both your company  more...
ITIL reg Overview Certification and Benefits on-line e-learning cbt (computer based)cd rom ...Benefits It's widely accepted that certification in a particular subject area builds credibility and trust in your work and performance. Obtaining ITIL V3 certification positions you as a highly-regarded asset to your colleagues, organization, and industry. But how do you know exactly what level of certification is right? And what specific areas, whether it be in your individual  more...
Business Performance and Financial Measures in Six Sigma on-line e-learning cbt (computer based)cd rom Business Performance and Financial Measures in Six Sigma ASQ Six Sigma Black Belt (SSBB) Six Sigma improvement begins with assessing the current performance of an organization's processes and products, and comparing it with the desired performance. An important part of this assessment is choosing a set of measures that will provide a comprehensive picture of how the company is achieving its  more...
Applying Lean in Service Manufacturing Organizations on-line e-learning cbt (computer based)cd rom ...y company that wants to make sustainable improvements can benefit from a Lean culture. Effective Lean enterprises successfully turn knowledge into action. Continuous improvement or kaizen is key to this ability. The timely and productive application of kaizen methods allows an organization to eliminate waste, create a healthy and Lean culture, and change the behaviors and attitudes that create  more...
Workplace Inspections on-line e-learning cbt (computer based)cd rom ...s. When employees stay whole and healthy, businesses also benefit. They experience lower workers' compensation insurance costs, decreased payout for return-to-work programs, fewer faulty products, and increased productivity. One of the key ways that employers can maintain safe and compliant working conditions is to conduct regular and thorough workplace inspections. This course provides and  more...
Quality in a Support Center on-line e-learning cbt (computer based)cd rom ...able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident management and how a support center can use them to best effect. The course introduces the concepts behind incident management,  more...
Network Storage Systems on-line e-learning cbt (computer based)cd rom Network Storage Systems EMC To introduce the features and functionality of DAS and NAS, and recognize enterprise environments that would benefit from DAS-based and NAS-based storage solutions.  more...
Cross-Functional Team Fundamentals on-line e-learning cbt (computer based)cd rom Cross-Functional Team Fundamentals Cross-functional teams are groups of employees from different functional areas of an organization - such as Research, Marketing, and Human Resources who are all focused on a single goal. They're often formed to design and develop new products, choose and implement new technologies through the organization, or control product costs. They can benefit your  more...
Cisco IUWNE 1 0 Wireless Clients on-line e-learning cbt (computer based)cd rom Cisco IUWNE 1.0: Wireless Clients Cisco Cisco Certified Network Associate Wireless (CCNA Wireless) 640-721 Implementing Cisco Unified Wireless Networking Essentials 1.0 A number of configuration tools exist to aid in the setup and administration of wireless clients on common operating systems, for example NetworkManager under Linux, the Mac AirPort configuration utility, and Windows Wireless  more...
Deploying Delivering SQL Server 2008 Reporting Services Reports on-line e-learning cbt (computer based)cd rom ... using the user-friendly Report Builder tool. Another key benefit of Reporting Services is interoperability with a range of external applications. This course provides an overview of rendering report data to applications using the Report Server Web Service, Report Viewer controls, and URL access. Also discussed are options that can be configured for the delivery of reports, including the use of  more...
Managing Workforce Generations Working with a Mulitgenerational Team on-line e-learning cbt (computer based)cd rom ...our employees and the strategies needed to help your team benefit from their differences. A generationally diverse workplace has the potential for conflict between younger and older workers, but if you tap into the potential of this diversity and view differences as strengths, you will create a more productive, collaborative, and innovative work environment. This course reviews the potential  more...
Cummunicating During Difficult Times on-line e-learning cbt (computer based)cd rom ...e to employees how decisions made in difficult times will benefit them and the organization, and impress on them the importance of understanding, accepting, and carrying out these decisions. Creating a comprehensive and empathetic communication plan that identifies the exact nature of the decisions and the actions needed to implement them will help leaders get the necessary support from  more...
ITIL reg 2011 Edition Overview Certification Benefits on-line e-learning cbt (computer based)cd rom ...Benefits ITIL It's widely accepted that certification in a particular subject area builds credibility and trust in your work and performance. Obtaining ITIL certification positions you as a highly-regarded asset to your colleagues, organization, and industry. But how do you know exactly what level of certification is right? And what specific areas, whether it be in your individual  more...
From Online Training Directory
Basic Internet Specialist Certificate on-line e-learning cbt (computer based)study at homecourseware ...regards to the Internet, is how to use it to get the most benefit from it. There`s so much that can be said about it. So much has been said about it. But there is one thing that every student will realize in time. The Internet is a continually evolving medium. Every day or every month, something new is invented to make the Internet easier to use. This certificate program will cover this most  more...
Transitional Services: Part I on-line e-learning cbt (computer based)study at homecourseware Investigates some of the corrective and/or supportive service required to help a child with a disability benefit from special education.  more...
Transitional Services: Part II on-line e-learning cbt (computer based)study at homecourseware Investigates some of the corrective and/or supportive service required to help a child with a disability benefit from special education.  more...
Transitional Services: Part III on-line e-learning cbt (computer based)study at homecourseware Investigates some of the corrective and/or supportive service required to help a child with a disability benefit from special education.  more...
Transitional Services: Part IV on-line e-learning cbt (computer based)study at homecourseware Investigates some of the corrective and/or supportive service required to help a child with a disability benefit from special education.  more...
Transitional Services: Part V on-line e-learning cbt (computer based)study at homecourseware Investigates some of the corrective and/or supportive service required to help a child with a disability benefit from special education.  more...
Self directed tutorial-Teach Yourself Search Engine Training Strategies in 7 Days on-line e-learning cbt (computer based)study at homecourseware ...o can ?do its stuff? and for the program to be of maximum benefit, you must ?tweak? your website by analyzing it and making the changes necessary to ensure its success. This tutorial is self-directed and self-taught, and it is great for participants who prefer to work at their own pace. You can work through the tutorial in as little as one week. Benefits: 1. Better results from your efforts 2.  more...
Pay Per Click Search Engines-Boost Traffic to your Site on-line e-learning cbt (computer based)study at homecoursewareSelf Directed The advent of pay-for click search engines now offers you the benefit of instant traffic. Achieving high rankings with the search engines can take as much as 4-6 months with a new site. With pay-per-click search engines people find you immediately after you set up your account and your bidding request is approved.  more...
Certified eMarketing Associate Certification (CeMA) on-line e-learning cbt (computer based)study at homecourseware ... e-marketing profession. The CeMA certification can be of benefit in employment applications, resumes, bios, and college admission applications. The certification is recognized globally and is the only e-marketing certification recognized by a state office. Preparation resources will be e-mailed to applicants. Certification-a sign of competence and achievement in this field-is particularly  more...
Managing Your 401 k on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...tion -- More and more companies are providing a 401k as a benefit. Human resource managers frequently counsel their employees on the mechanics and planning of their 401k programs. This course provides a foundation for you to know how to appreciate vesting, select wise investment packages, and understand diversification. You will also be given tools and strategies for understanding and managing  more...
How to Successfully Manage a Small Business Pay Per Click Advertising Budget on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...e advent of pay-for-click search engines now offers you a benefit of instant traffic. To achieve high rankings with the search engines can take 4-6 months with a new site, but with pay-per-click search engines people find you immediately after you setup your account and your bidding request is approved. This tutorial is designed to take you step by step through the process with goto.com the  more...
ADA Training & Certification Program on-line e-learning cbt (computer based) ...ied individuals with disabilities an equal opportunity to benefit from the full range of employment-related opportunities available to others. The ADA prohibits discrimination in recruitment, hiring, training, promotions, pay, social activities, and other privileges of employment. The ADA also restricts questions that can be asked about an employee disability and requires employers to make  more...
Significantly Increase the Value of Any Property--Instructor-Led on-line e-learning cbt (computer based) ...is course shows how to get the biggest possible financial benefit from every dollar spent on property improvements. You`ll even learn to grow value by improving the neighborhood!Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited  more...
Turn Your Life Experience Into College Credit on-line e-learning cbt (computer based) Did you know that your knowledge and life experience may be sufficient to earn you legitimate college credit from an Accredited U.S. College or University? Learn from a Life Experience and Adult Education Expert. This course will teach you how to earn College Credit for what know through a series of 6 dynamic lessons. 90 day access to course content. Work at your own pace. Earn College Credit For  more...
Advanced Customer Relationship Management -Part 2 on-line e-learning cbt (computer based) Advanced CRM is the second and final part of our program. The course will teach you how to independently develop a CRM plan for your organization after conducting a focused analysis of your organization`s business processes and customer profile. This is an Instructor-Led course Advanced Customer Relationship Management (CRM)-Part 2 In todays highly competitive business environment, knowing your  more...
Bartending to the Max-Online on-line e-learning cbt (computer based) ...ach to bartending in the real world and lessons that will benefit you throughout life. Bartending requires many skills, including an excellent memory, proficiency at multi-tasking, tremendous patience and talents beyond the making of cocktails. Because there are jobs of all skill levels, anyone can become a bartender. In addition to learning the basics of tending bar, this course emphasizes  more...
Employment Closure Training & Certification Program on-line e-learning cbt (computer based) Learn how to adminster the federally-mandated Employment Closure rules and earn a "Certified Employment Closure Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Employees leave companies on a daily basis, yet few people understand the scope and complexities involved with  more...
Introduction To HR Management Training & Certification Program on-line e-learning cbt (computer based) ... Training & Certification Program provides details on the benefits side of working in the HR world. This course includes primers on the basic roles of the HR department, such as how to recruit and hire, provide employee benefits, and manage a compensation program. It also includes overview sections on how to comply with the various benefit, labor, and anti-discrimination laws, accurately keep  more...
Technical Communication Industry Certificate - Mastery Level on-line e-learning cbt (computer based) Start earning your TCIC Certificate today! This comprehensive program allows you to work at your own pace, take online quizzes to test what you are learning and to submit assignments for instructor review. You will focus on performing audience analyses, determining the purpose and structure for technical documents, utilizing visual and document design, and managing complex documentation projects.  more...
How to Adopt Green Practices in Business and Gain a Competitive Advantage ...e in the marketplace. Case studies of companies that have benefited from their commitment to "go green" prove that this effort will enhance your corporate presence in the market and position your company to gain a competitive advantage. After completing the course, you will also be fully equipped to create and market your sustainability program throughout your company and the marketplace. As an  more...
The EcoBroker Certificate Program ...med decisions with regard to the energy and dollar saving benefits of a safe and healthy piece of real estate. Increased consumer awareness drives the market toward higher quality, healthier, and more energy-efficient real estate. This course can be completed sooner than the 6 week period. You will have up to 6 months from the time of paid registration to complete the entire certificate  more...
Certificate in Professional Technical Communication ...importantly, you can gain a broad set of skills that will benefit every project. The organizational skills required for a user guide, the attention to client guidelines required for a proposal, and the ability to weave in examples and interviews required for a technical magazine article can carry over into other types of writing. Your proposals will be more organized, your articles more aware  more...
From 123-CBT Computer Based Training
What to Consider When Hiring on-line e-learning cbt (computer based) Recruitment is a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major  more...
Delegation the Personal Approach on-line e-learning cbt (computer based) Have you delegated tasks only to later find out that the task wasn't completed properly or that it wouldn't be completed on time? Perhaps you need to reevaluate your delegation skills. This course will help you work more effectively with employees in a delegation situation. As you progress through the "Delegation: the Personal Approach" course, you will discover several important factors about  more...
Legal Pitfalls Regarding Independent Contractors on-line e-learning cbt (computer based) ...ion can result in stiff fines, penalties and back pay and benefit liability. This course will examine the various aspects of hiring and managing independent contractors. You will summarize the hazards of misclassification, learn how to classify workers, and analyze strategies to make sure you don't inadvertently convert independent contractors to employees by your management practices. Thus  more...
Systems-thinking Models and Thinking Skills on-line e-learning cbt (computer based) ...lems or concerns and enable you to make changes that will benefit your organization in the long run. No more quick fixes that only cause more problems and don't really treat the problem at hand. No more shrugging your shoulders when asked why a problem has come up once again. No more explaining away certain aspects of a situation only to have them come back to haunt you at a later date.  more...
Lawsuits and Negotiations on-line e-learning cbt (computer based) ...offers criteria that management can use to perform a cost-benefit analysis. It begins by presenting proactive management strategies for discouraging damaging lawsuits and avoiding costly litigation. It examines forms of alternative dispute resolution, including negotiation, mediation, and arbitration, and the respective strengths of mediation and arbitration so that management can effectively  more...
Participating Effectively in a Business Meeting on-line e-learning cbt (computer based) A meeting is a gathering of people to present or exchange information, plan joint activities, make decisions, or carry out actions already agreed upon. Almost every group activity or project requires a meeting, or meetings, of some sort. Knowing how to hold efficient and effective meetings can help make projects successful. In a good meeting, participants' ideas are heard, decisions are made  more...
Negotiating Inclusively on-line e-learning cbt (computer based) ... will ripened." Eugene P. Berten obviously understood the benefits of investing in relationships when he spoke these words. Having the ability to effectively negotiate among diverse groups of people is a major feat. Imagine trying to communicate with someone who is very different from you. Perhaps he is from another country, or another generation. How would you approach an individual in either  more...
Excellence in Internal Customer Service on-line e-learning cbt (computer based) In today's fast-changing and highly competitive business climate, offering excellent customer service has never been so important. But what about taking a different approach? Has your organization tried looking inwardly to find the answers to offering great service? Organizations consist of an independent chain of individuals and functional units, each taking inputs from one another and turning  more...
E-Learning Essentials Part 1 E-Learning and Successful Strategy on-line e-learning cbt (computer based)cd rom ... To identify ways organizations benefit from e-learning. To identify reasons for having a clear e-learning strategy. To identify the need to link the e-learning strategy to business goals. To identify guidelines for assessing an organization's readiness for e-learning.  more...
Sales Skills Overcoming Obstacles on-line e-learning cbt (computer based)cd rom ...ntify a client's key issues, how to differentiate between benefits and features, and how to anticipate objections. Participants will also learn how to create and deliver an effective sales presentation that is geared toward their client's key issues, as well as how to overcome a customer's objections. Learn To Complete a key-issues matrix when speaking to  more...
Consulting Skills Building Consulting Relationships on-line e-learning cbt (computer based)cd rom ...explains how to determine whether your organization could benefit from a consultant's services. It also teaches how to manage internal resistance to consultants, how to communicate effectively with consultants, and what to include in a legally binding consulting contract. Learn To Identify the steps to determine the need for a consultant.  more...
Quality Management Quality Management Tools on-line e-learning cbt (computer based)cd rom .... Learn To Identify the benefits of using flow charts. Sequence the steps for creating a histogram. Identify the main components of a control chart. Sequence the steps for creating a cause-and-effect diagram. Sequence the steps for creating a Pareto  more...
C Programming - Part 1 on-line e-learning cbt (computer based)cd rom ...grammer/analysts are some of the types of people who will benefit from taking this course. Personnel expecting to design and implement new or maintain existing systems and applications in a corporate environment. People who learned C in college, but have not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN,  more...
C Programming - Part 2 on-line e-learning cbt (computer based)cd rom ...grammer/analysts are some of the types of people who will benefit from taking this course. Personnel expecting to design and implement new or maintain existing systems and applications in a corporate environment. People who learned C in college, but have not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN,  more...
C Programming - Part 3 on-line e-learning cbt (computer based)cd rom ...grammer/analysts are some of the types of people who will benefit from taking this course. Personnel expecting to design and implement new or maintain existing systems and applications in a corporate environment. People who learned C in college, but have not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN,  more...
C Programming - Part 4 on-line e-learning cbt (computer based)cd rom ...s. Index on linked lists and binary trees. Define the benefits of header files in the Standard ANSI C library. Identify important functions in the ANSI C library. C ontent Emphasis Skills-Based A udience Application developers, software engineers, and programmer/analysts are some of the types of people who will benefit from taking this course. Personnel expecting to design  more...
C Programming - Part 1 on-line e-learning cbt (computer based)cd rom ... programming specialists are some of the people who would benefit from taking this course. Anyone who designs and implements system-level programs or corporate client/server applications, and anyone who maintains and updates existing client/server applications would be good candidates for this course. Participants should be fluent in the ANSI C programming language, have a comprehensive  more...
C Programming - Part 2 on-line e-learning cbt (computer based)cd rom ... programming specialists are some of the people who would benefit from taking this course. Anyone who designs and implements system level programs or corporate client/server applications, and anyone who maintains and updates existing client/server applications would be good candidates for this course. Participants should be fluent in the ANSI C programming language, have a comprehensive  more...
C Programming - Part 3 on-line e-learning cbt (computer based)cd rom ... programming specialists are some of the people who would benefit from taking this course. Anyone who designs and implements system level programs or corporate client/server applications, and anyone who maintains and updates existing client/server applications would be good candidates for this course. Participants should be fluent in the ANSI C programming language, have a comprehensive  more...
C Programming - Part 4 on-line e-learning cbt (computer based)cd rom ... programming specialists are some of the people who would benefit from taking this course. Anyone who designs and implements system level programs or corporate client/server applications, and anyone who maintains and updates existing client/server applications would be good candidates for this course. Participants should be fluent in the ANSI C programming language, have a comprehensive  more...
C Foundation for Non-C Programmers - Part 1 on-line e-learning cbt (computer based)cd rom ... and software engineers are the types of people who would benefit from this course. Students should be experienced in at least one structured (not C) programming language, with possible exposure to Object-Oriented concepts and principles. Participants will likely be COBOL programmers (or equivalent), 4GL programmers (e.g., Visual Basic, PowerSoft, etc.) or have limited experience with other  more...
C Foundation for Non-C Programmers - Part 2 on-line e-learning cbt (computer based)cd rom ... and software engineers are the types of people who would benefit from this course. Students should be experienced in at least one structured (not C) programming language, with possible exposure to Object-Oriented concepts and principles. Participants will likely be COBOL programmers (or equivalent), 4GL programmers (e.g., Visual Basic, PowerSoft, etc.) or have limited experience with other  more...
Object Analysis Design Requirements Analysis on-line e-learning cbt (computer based)cd rom ...dge of object technology required, although students will benefit from a basic understanding of object technology principles. This course supplements Oracle8 courses and Oracle Designer/2000 R2: Modeling Object Types (course 60421). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to Object Orientation Duration: 1 - 2 Hour(s) Identify the  more...
Oracle SQL Tuning Tuning SQL and the Optimizer on-line e-learning cbt (computer based)cd rom ...cle Server for processing a SQL statement. Identify the benefits of sharing cursors. Identify whether or not the given pair of statements will share cursors. Identify the guidelines for coding SQL in order to share cursors. Match the columns of the V$LIBRARYCACHE view with the information that they contain. Match the columns of the V$SQLAREA view with the information that they  more...
Introduction to the Internet and World Wide Web on-line e-learning cbt (computer based)cd rom ...e the use of the Web and a Web browser. Some learners may benefit from taking Introduction to PCs and Application Software (course 12994), and Microsoft Windows 95 Fundamentals (course 70011) or Microsoft Windows 98 User Fundamentals (71011) prior to taking this course. Learners who complete this course will be prepared to take a browser-specific course. T otal Learning Time 6 - 8  more...
Diversity Diversity in the Workplace on-line e-learning cbt (computer based)cd rom ...ine the many facets of diversity and explore how they can benefit individuals and organizations. Using the iceberg model as a metaphor for understanding surface and hidden aspects of culture, work towards understanding your own culture and variances in other cultures. Facilitate communication on a deeper level by communicating across cultures and promoting inclusion. Audience: This  more...
PowerPoint XP Curriculum on-line e-learning cbt (computer based)cd rom ...rum. A team leader or team member in any environment will benefit from these courses, as will sales people. Learners should be computer literate and work in a people-centric environment They should be involved with customers, groups or teams to the extent that they may be called upon to make a presentation on a topic. Learners will need a basic knowledge of either Microsoft Office 97 or 2000  more...
PowerPoint XP Proficient User on-line e-learning cbt (computer based)cd rom ...rum. A team leader or team member in any environment will benefit from these courses, as will sales people. Learners should be computer literate and work in a people-centric environment They should be involved with customers, groups or teams to the extent that they may be called upon to make a presentation on a topic. Learners will need a basic knowledge of either Microsoft Office 97 or 2000  more...
PowerPoint XP Expert User on-line e-learning cbt (computer based)cd rom ...rum. A team leader or team member in any environment will benefit from these courses, as will sales people. Learners should have knowledge of either Microsoft Office 97 or 2000 programs and be familiar with PowerPoint and working with presentations. It is recommended that learners complete courses 74040 PowerPoint 2002 Fundamentals and 74041 PowerPoint 2002 Proficient User courses, or have  more...
Time Management Developing a Plan on-line e-learning cbt (computer based)cd rom ... time management. Identify the benefits of understanding my time. Identify characteristics of poor time management personalities. Arrange steps to create a time audit. Choose the correct definition of the Pareto principle. Audience All employees in an organization who need to learn to  more...
SAP R 3 Business Info Warehouse BW - Config Overview on-line e-learning cbt (computer based)cd rom ... Enterprise Management - Overview shows how companies can benefit from using a business information warehouse. The SAP BW component, and its underlying data model, will also be presented. Furthermore, the trainee will be introduced to two key tools for configuring the BW system. Learn To: o Basics. o Objectives of a Data Warehouse. o SAP Business Information Warehouse. o Data Model.  more...
Windows XP Professional User Curriculum on-line e-learning cbt (computer based)cd rom ...e computers with an acceptable degree of proficiency will benefit from this curriculum. This curriculum assumes that the learner has worked in a Windows environment in the past and they set out to develop existing knowledge so that the learner can become proficient in the latest Windows. Learners will need a basic knowledge of one or more previous Windows operating systems i.e. Windows 3.1,  more...
Windows XP Prof User Fundamentals on-line e-learning cbt (computer based)cd rom ...e computers with an acceptable degree of proficiency will benefit from these courses. These courses assume that the learner has worked in a Windows environment in the past and they set out to develop existing knowledge so that the learner can become proficient in the latest Windows. Learners will need a basic knowledge of one or more previous Windows operating systems i.e. Windows 3.1, 3.11,  more...
Windows XP Prof Advanced User on-line e-learning cbt (computer based)cd rom ...e computers with an acceptable degree of proficiency will benefit from these courses. These courses assume that the learner has worked in a Windows environment in the past and they set out to develop existing knowledge so that the learner can become proficient in the latest Windows. The Microsoft Windows XP Advanced User requires a higher level of knowledge and skill (minimum requirement would  more...
Database Technologies Relational Database Fundamentals on-line e-learning cbt (computer based)cd rom ...rammer/analysts are some of the types of people who would benefit from this course. This course is intended for people who are relatively new to the world of corporate IT and databases. They will most likely either be new to the workforce or have recently been assigned new duties that require them to learn basic SQL and relational database skills. Students should have at least limited exposure  more...
Database Technologies Introduction to SQL on-line e-learning cbt (computer based)cd rom The second in a two-part series, this course will teach students the fundamental skills and knowledge needed to acquire a foundation-level understanding of SQL. Building on the basic relational database skills and knowledge acquired in the first course, this course teaches students the essential SQL statements, and associated variations, needed to perform fundamental data access and manipulation  more...
Listening Skills The Fundamentals of Listening on-line e-learning cbt (computer based)cd rom ...benefits and misconceptions about listening as a means of introducing the concept of listening. It also teaches the learner how to interpret messages and identifies three common types of listening. It provides a step-by-step process on how to become a critical listener and explains the benefits of providing feedback to speakers. It details how to provide feedback by providing an explanation of  more...
Excellence in Service Solving Customer Problems on-line e-learning cbt (computer based)cd rom ...so learn how to effectively solve customers? problems and benefit from their complaints. Learn To: Identify ways to effectively communicate with customers by examining behavioral styles and using customer-friendly language. Identify ways to identify customer problems. Identify ways to solve customer problems. Audience: This course is for employees and managers who want to  more...
Exit Interviewing Skills Conducting an Exit Interview on-line e-learning cbt (computer based)cd rom Exit Interviewing Skills: Conducting an Exit Interview covers how to follow the exit interview process, use descriptive statistics for analysis, and report exit interview results. The program covers how to calm upset employees, handle complaints, and prevent information distortion. It also covers how to use effective analysis tools, compile information for analysis, and follow up on problems.  more...
Leadership Development Delegation on-line e-learning cbt (computer based)cd rom ...p you use delegation to achieve greater results that will benefit everyone in your organization. Learn To Identify a delegator's responsibilities. Identify who is best suited to be a delegate. Motivate a discouraged delegate. Understand communication barriers.  more...
Strategic Decision Making Advanced Decision Making on-line e-learning cbt (computer based)cd rom ... decisions. You will also learn how your organization can benefit from employing strategic decision-making techniques. In addition, you will learn how to use decision-making strategies to improve your negotiation skills. Learn To Identify the types of scenario planning. Sequence the steps for managing a linked decision.  more...
Employee Performance Resolving Conflict on-line e-learning cbt (computer based)cd rom ...velop. Understand how conflict can benefit an organization. Differentiate between conflict resolution and conflict management. Simulation Overview: Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact  more...
Essentials of Management Negotiating Skills on-line e-learning cbt (computer based)cd rom ... about communication, you learn about the value of mutual benefit and positional negotiation and other persuasive negotiating tactics. Learn To Use creative problem solving when negotiating. Explore different options for win-win solutions. Identify positional bargaining tactics.  more...
Project Management Essentials Planning a Project on-line e-learning cbt (computer based)cd rom ...is. Learn To Identify a benefit of project planning. Identify steps for creating a work breakdown structure. Identify types of project activities. Identify project dependencies. Identify factors that indicate a need for a high level of detail in  more...
Team Management High Performance Teams on-line e-learning cbt (computer based)cd rom ...ct (0.5 - 1 hour) Understand the benefits of team conflict. Identify when conflict is unhealthy. Make conflict a positive experience. Resolve conflict between yourself and other team members. Perform team conflict resolution. Simulation Overview:  more...
Team Participation Teamwork Fundamentals on-line e-learning cbt (computer based)cd rom ...5 - 1 hour) Understand how teams benefit organizations. Recognize the differences between traditional and self-directed work teams. Determine the optimal size of an effective team. Identify the main categories of teams. Simulation Overview: Each of the  more...
Virtual Teams Communicating Effectively on-line e-learning cbt (computer based)cd rom ...duals who want to learn how to use communication to their benefit as a virtual team member. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Define virtual teams.  more...
Windows 2000 Upgrading from Windows NT 4 0--Part 1 on-line e-learning cbt (computer based)cd rom ... System Administrators, other MIS support personnel would benefit from this course. In some organizations persons whose principal duties are technical may also be required to perform the tasks instructed in this course. Students should have completed the following four NETg Windows 2000 courses (or passed the Microsoft exams which they map to) prior to taking this course: 72410 - 72412  more...
Windows 2000 Upgrading from Windows NT 4 0--Part 1 on-line e-learning cbt (computer based)cd rom ... System Administrators, other MIS support personnel would benefit from this course. In some organizations persons whose principal duties are technical may also be required to perform the tasks instructed in this course. Students should have completed the following four NETg Windows 2000 courses (or passed the Microsoft exams which they map to) prior to taking this course: 72410 - 72412  more...
Windows 2000 Upgrading from Windows NT 4 0--Part 2 on-line e-learning cbt (computer based)cd rom ... System Administrators, other MIS support personnel would benefit from this course. In some organizations persons whose principal duties are technical may also be required to perform the tasks instructed in this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Domain Upgrade Strategy: Developing Duration: 2 - 3 Hour(s) Identify the effects of upgrading a  more...
Windows 2000 Upgrading from Windows NT 4 0--Part 2 on-line e-learning cbt (computer based)cd rom ... System Administrators, other MIS support personnel would benefit from this course. In some organizations persons whose principal duties are technical may also be required to perform the tasks instructed in this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Domain Upgrade Strategy: Developing Duration: 2 - 3 Hour(s) Identify the effects of upgrading a  more...
Windows 2000 Upgrading from Windows NT 4 0--Part 3 on-line e-learning cbt (computer based)cd rom ... System Administrators, other MIS support personnel would benefit from this course. In some organizations persons whose principal duties are technical may also be required to perform the tasks instructed in this course. Students should have completed the following four NETg Windows 2000 courses (or passed the Microsoft exams which they map to) prior to taking this course: 72410 - 72412  more...
Windows 2000 Upgrading from Windows NT 4 0--Part 3 on-line e-learning cbt (computer based)cd rom ... System Administrators, other MIS support personnel would benefit from this course. In some organizations persons whose principal duties are technical may also be required to perform the tasks instructed in this course. Students should have completed the following four NETg Windows 2000 courses (or passed the Microsoft exams which they map to) prior to taking this course: 72410 - 72412  more...
Windows 2000 Upgrading from Windows NT 4 0--Part 4 on-line e-learning cbt (computer based)cd rom ... System Administrators, other MIS support personnel would benefit from this course. In some organizations persons whose principal duties are technical may also be required to perform the tasks instructed in this course. Students should have completed the following four NETg Windows 2000 courses (or passed the Microsoft exams which they map to) prior to taking this course: 72410 - 72412  more...
Windows 2000 Upgrading from Windows NT 4 0--Part 4 on-line e-learning cbt (computer based)cd rom ... System Administrators, other MIS support personnel would benefit from this course. In some organizations persons whose principal duties are technical may also be required to perform the tasks instructed in this course. Students should have completed the following four NETg Windows 2000 courses (or passed the Microsoft exams which they map to) prior to taking this course: 72410 - 72412  more...
CIW Site Designer Part 3 Using FrontPage Dreamweaver HomeSite on-line e-learning cbt (computer based)cd rom ...lated operations by using HomeSite. • Identify the benefits of the Tags menu, inserting HTML tags by using tag chooser. • Identify the benefits of using the tag completion feature of HomeSite. Audience The target audiences for this course are End Users, Application Developers, Web authors, marketing and communications professionals, PR professionals, Webmasters, graphic  more...
Motivation Motivating Through Rewards Recognition on-line e-learning cbt (computer based)cd rom ... Choose examples of how rewards and recognition benefit managers and employees. Identify factors that influence the cost of a reward or recognition program. Select factors that make rewards and recognition effective. Apply the criteria for making a reward and recognition program a motivational tool.  more...
Mentoring Implementing a Formal Mentoring Program on-line e-learning cbt (computer based)cd rom ... overview of mentoring basics, how mentoring programs can benefit organizations, and the roles and desirable competencies for mentors and mentees. The program covers organizational strategies that can be implemented through mentoring programs and how to develop, implement, and evaluate the success of a mentoring program. It also covers steps for selecting mentors and mentees, steps for matching  more...
ISO 9001 2000 Implementing Standards on-line e-learning cbt (computer based)cd rom ...d situations, enabling the learner to achieve the maximum benefit from experiencing a quality management system operate most efficiently. Learn To Identify requirements of Clause 4.2: Documentation Requirements. Identify requirements of Clause 5.1: Management Commitment and Clause 5.2 Customer Focus.  more...
ISO 9001 2000 - Implementing Standards on-line e-learning cbt (computer based) "ISO 9001: 2000: Implementating Standards": This course examines the principal ISO Clauses, highlighting new ISO requirements and the documentation and potential auditing pitfalls associated with each one. The Clauses are summarized and explained in real-world situations, enabling the learner to achieve the maximum benefit from experiencing a quality management system operate most efficiently.  more...
Monitoring Controlling and Closing Programs on-line e-learning cbt (computer based) ...ram management, which allows you to ascertain the current benefit delivery status, ensure adequate resources are in place, and that changes are properly managed. Closing a program is a time for celebration. However, to be successful and ensure program benefits are achieved, monitoring, controlling, and closing processes must be followed. Such activities require a great effort on the part of the  more...
Introduction to Portfolio Management on-line e-learning cbt (computer based) Portfolio managers have a great deal of responsibility within an organization; not only do they have to be mindful of individuals responsible for managing portfolio components, but they also have to be mindful of executive management, which sets the strategy. All the project managers within the portfolio might think that their projects are the most important. But it's the portfolio manager who  more...
Getting the Most from Business Documents on-line e-learning cbt (computer based) ... and it got lost in their fax room. Now you've missed the benefit of having met your deadline. This familiar scenario illustrates the importance of selecting an appropriate document type and delivery method for your written business documents. "Getting the Most from Business Documents" explains the different business document types such as memos, reports, and proposals and the best uses for  more...
E-mail as a Marketing Tool on-line e-learning cbt (computer based) How can you find new customers? How can you build stronger relationships with new and existing customers? How can you boost sales of your company's products and services? This course will provide you with useful strategies to help you incorporate electronic mail into your marketing approach. Learn how to communicate effectively with your customers through e-mail. You and your company will benefit  more...
Trends in Coaching on-line e-learning cbt (computer based) ...ing just another popular fad, or can organizations really benefit from it? Every coach should be aware of the strategic uses of coaching: the organizational benefits that are offered, how coaching can be used to help coachees deal with positive and negative change, and ways of coaching innovators and mavericks. What factors are important when coaching teams? It's true that many of the  more...
From Healing Art Forms Institute
Astral Cord Removal Therapist Program on-line e-learning cbt (computer based)study at homeself directed ...tant or in person sessions for you or your clients future benefit. Etheric Cord Flush - to help in astral cord work Aura Flush - to help in healing aura work from damaging cords Chakra Flush - to help in healing chakra work from damaging cords Love Flush - to help with issues of love from cords Mental Flush - to help with mental issues from cords All of this is provided in this  more...
Master Degree In Energetic Spiritual Healing on-line e-learning cbt (computer based)study at homeself directed ...tion with holistic healing for you or your clients future benefit. Plus 2 healing/ blessing sessions with Nicole This is an extensive course, full of everything you will need to know to get yourself into this type of work to the fullest extent and offer these types of sessions to your own clients. Nicole Lanning will personally mentor each and every client through this process as she is  more...
Protection Healing Therapist Accredited Program on-line e-learning cbt (computer based)study at homeself directed ...ant and in person sessions for you or your clients future benefit. Protection Healing Orb Protective Rose Camouflage And your choice of three other attunements form pertaining to protection, aura, chakra or crystal work listed here. A total of 9 audios, 5 attunement forms, a personalized protection healing session with Nicole, your course manual and certification in this program!  more...
Holistic Pet Care Specialist on-line e-learning cbt (computer based)study at homeself directed ...ant and in person sessions for you or your clients future benefit. Usui Reiki Angels of the Earth - Animal Healing Ethereal Crystals 1 through 12 Etherial Flowers I & II Etheric Adupuncture All of this is provided in this Holistic Pet Care Specialist Accredited Program. Once your course work and attunements have been completed, you will then receive your certification for a  more...
From SilkWeb Consulting & Development LLC
New Manager Training on-line e-learning cbt (computer based)self directed Managers new to the position or with less than 2 years experience will benefit from this program. This program covers more than just the basics and provides an in-depth examination of the skills needed to be an effective manager. For more experienced managers, SilkWeb offers the Manager Training - Advanced Level program.  more...
From Star Leadership, Inc
A Step-by-Step Guide to Building a High-Performing Team study at homeself directedcd romworkshop / seminar ... to creating and sustaining high-performance Who will benefit from this seminar? Supervisors, managers, directors, executives, HR professionals, executive/ business coaches, organization development practitioners, all levels of employees, labor attorneys, and all other individuals interested in becoming better team members or building a high-performing team stand to benefit immensely from  more...
Keys to Changing Organizational Culture study at homeself directedcd romworkshop / seminar ...ngage others in bringing about culture change Who will benefit from this seminar? Organization development practitioners, HR professionals, executives, directors, managers, supervisors, executive/ business coaches, and other organizational leaders stand to benefit immensely from this seminar. What is included? Audiovisual presentation a Text, audio, video, charts, pictures and  more...
Achieving Optimal Workplace Success through Effective Communication study at homeself directedcd rom ...ers to communication and how to overcome them Who will benefit from this seminar? All levels of employees and management. What is included? Audiovisual presentation a Text, audio, video, charts, pictures and other graphics are used to explain concepts and practical steps that you can immediately apply in your workplace. Feature presentation is designed in PowerPoint. Audio  more...
Best Practices in Employee Performance Management study at homeself directedcd rom ...ormance Management forms and other resources Who will benefit from this seminar? HR professionals, executives, directors, managers, supervisors, executive/ business coaches, trainers, organization development practitioners, and other organizational leaders stand to benefit immensely from this seminar. What is included? Audiovisual presentation a Text, audio, video, charts,  more...
Keys to Achieving Superior Workforce Performance study at homeself directedcd rom ...ees Approaches to measuring performance Who will benefit from this seminar? Executives, HR professionals, directors, managers, supervisors, executive/ business coaches, trainers, organization development practitioners, and other organizational leaders stand to benefit immensely from this seminar. What is included? Audiovisual presentation a Text, audio, video, charts,  more...
How to Engage Motivate and Retain Top Talent study at homeself directedcd rom ...nagement practices that reinforce engagement Who will benefit from this seminar? Executives, HR professionals, directors, managers, supervisors, executive/ business coaches, trainers, organization development practitioners, and other organizational leaders stand to benefit immensely from this seminar. What is included? Audiovisual presentation a Text, audio, video, charts,  more...
Ten Principles for Bringing out the Best in Others study at homeself directedcd rom ...st practices for sustaining high performance Who will benefit from this seminar? Executives, HR professionals, directors, managers, supervisors, executive/ business coaches, trainers, organization development practitioners, and all other leaders stand to benefit immensely from this seminar. What is included? Audiovisual presentation a Text, audio, video, charts, pictures and  more...
Managing Disruptive Key Employees study at homeself directedcd rom ...ironment that discourages disruptive behavior Who will benefit from this seminar? Supervisors, managers, directors, executives, board members, HR professionals, executive/ business coaches, trainers, organization development practitioners, labor attorneys, and other organizational leaders stand to benefit immensely from this seminar. What is included? Audiovisual presentation a  more...
A Step-by-Step Guide to Conflict Resolution study at homeself directedcd rom ...ution skills and strategies and much more! Who will benefit from this seminar? Supervisors, managers, directors, executives, board members, HR professionals, executive/ business coaches, organization development practitioners, all levels of employees, labor attorneys, and other individuals interested in conflict resolution stand to benefit immensely from this seminar. What is  more...
A Step-by-Step Guide to Becoming an Effective Coach study at homeself directedcd rom ...arent, organizations are realizing that all employees can benefit immensely from it. However, it is cost-prohibitive to use third parties to coach an entire workforce. Leading organizations have learned something else: you can train all your managers to become effective coaches. This is where we come in. This seminar will prepare you to be an effective coach in your organization. In this  more...
From Software Training Academy, Inc
ADO NET for Windows Applications Using C instructor led trainingon-line e-learning cbt (computer based) This three-day intensive course teaches the essential elements of ADO. NET such that at the end of the course the programmer is able to utilize its tremendous database manipulation powers to build effective database applications. The course includes a major case study demonstrating the use of ADO. NET in a realistic setting. It is current to .NET 2. 0, Visual Studio 2005 and SQL Server 2005.  more...
ADO NET Using C instructor led trainingon-line e-learning cbt (computer based) This intensive course teaches the essential elements of ADO.NET such that at the end of the course the programmer is able to utilize its tremendous database manipulation powers to build effective database applications. The course includes a major case study demonstrating the use of ADO.NET in a realistic setting. It is current to .NET 2.0, Visual Studio 2005 and SQL Server 2005. The course  more...
ADO NET Using VB NET instructor led trainingon-line e-learning cbt (computer based) This three-day intensive course teaches the essential elements of ADO.NET such that at the end of the course the programmer is able to utilize its tremendous database manipulation powers to build effective database applications. The course includes a major case study demonstrating the use of ADO.NET in a realistic setting. It is current to .NET 2.0, Visual Studio 2005 and SQL Server 2005. The  more...
From Corexcel
Strategy for Nonprofit Organizations on-line e-learning cbt (computer based)study at homeself directed ... course, Strategy for Nonprofit Organizations, covers the benefits a nonprofit can experience when following a well planned strategy for growth. For-profit companies have developed very successful strategies to maximize profit, stimulate growth, and capitalize on market share. Even though nonprofits are not concerned with maximizing profits they too can benefit from following a strategy.  more...
Financial Planning and Control on-line e-learning cbt (computer based)study at homeself directed ...ting tools for decision-making in your organization. Cost benefit analysis, ROI or return on investment, variable and fixed cost, breakeven and CVP or cost-volume-profit analysis, tracking and performance measures and the Balance Scorecard are all topics covered in the course. This online course teaches valuable skills for someone who is currently working in the financial world or is interested  more...
From Pitman Training Centre Notting Hill
Communication In The Workplace BTEC Level 5 Unit This unit is made up of 3 modules (see descriptions below) which can be taken as stand-alone subjects or which can form part of our BTEC Diploma, Certificate & Award In Management Studies. The whole unit is usually completed in 60-85 study hours. You can start your management course whenever you wish and you can study at times to suit you as the modules are delivered online. There is so  more...
Decision Making Taking This unit is made up of 3 modules (see descriptions below) which can be taken as stand-alone subjects or which can form part of our BTEC Diploma, Certificate & Award In Management Studies. The whole unit is usually completed in 36-62 study hours. You can start your studies whenever you wish and you can study at times to suit you as the modules are delivered online. There is so much to  more...
Leadership This unit is made up of 3 modules (see descriptions below) which can be taken as stand-alone subjects or which can form part of our BTEC Diploma, Certificate & Award In Management Studies. The whole unit is usually completed in 26-47 study hours. You can start your management course whenever you wish and you can study at times to suit you as the modules are delivered online. There is so  more...
Managing Change on-line e-learning cbt (computer based) This unit is made up of 3 modules (see descriptions below) which can be taken as stand-alone subjects or which can form part of our BTEC Diploma, Certificate & Award In Management Studies. The whole unit is usually completed in 20-28 study hours. You can start your studies whenever you wish and you can study at times to suit you as the modules are delivered online. There is so much to  more...
Managing Activities Incl Health Safety on-line e-learning cbt (computer based) This unit is made up of 3 modules (see descriptions below) which can be taken as stand-alone subjects or which can form part of our BTEC Diploma, Certificate & Award In Managment Studies. The whole unit is usually completed in 30-45 study hours. You can start your studies whenever you wish and you can study at times to suit you as the modules are delivered online. There is so much to  more...
Marketing Management BTEC Level 5 Unit This unit is made up of 3 modules (see descriptions below) which can be taken as stand-alone subjects or which can form part of our BTEC Diploma, Certificate & Award In Management Studies. The whole unit is usually completed in 38-60 study hours. You can start your studies whenever you wish and you can study at times to suit you as the modules are delivered online. There is so much to  more...
Personal Development BTEC Level 5 Unit This unit is made up of 3 modules (see descriptions below) which can be taken as stand-alone subjects or which can form part of our BTEC Diploma, Certificate & Award In Management Studies. The whole unit is usually completed in 65-95 study hours. You can start your studies whenever you wish and you can study at times to suit you as the modules are delivered online. There is so much to  more...
Management Studies Award BTEC Level 5 This is a training qualification that will help you stand out from the crowd - it's real proof of formal management training with the emphasis on practicality. You can start this training programme at any time and study at hours to suit you from home or work. You can choose how much time to dedicate to your studies although giving as little as 6 hours per week could see you completing the  more...
Management Studies BTEC Certificate Level 5 Our Level 5 BTEC Certificate In Management Studies programme is a wonderful way for busy people to earn a recognised management qualification. You can start this programme at any time and study at hours to suit you from home or work. You can choose how much time to dedicate to your studies although giving as little as 4 hours per week could see you completing the programme within 1  more...
From The Environmental Academy
IEMA Approved CPD Environmental Awareness Award for Business and Industry Level 2 Online Course on-line e-learning cbt (computer based)study at homegroup study and discussionself directede-book ...nteractive and engaging learning environment but with the benefit of being completed at your own pace. The learning is supported by a library of useful additional materials. Candidates who complete all 8 modules and activities and pass a short multiple choice test at the end of each module, will achieve a nationally recognised environmental qualification. This course is approved by the  more...
From Minutes-Matter LLC
CPR First Aid AED for Child Care Providers on-line e-learning cbt (computer based) ...Can start, stop and return to online modules as needed Benefit * Convenient alternative to traditional classroom training * Offers fast implementation with no classroom scheduling delays * Self-paced learning for Part 1 * Flexibility to complete online modules at home or work * Content based on the latest AHA science Course Covers: * First aid basics  more...
Online Communicable Diseases 6 Hour Certification on-line e-learning cbt (computer based) ...e Receipt of Certificate--upon successful completion, and benefit of knowing the American Red Cross has recognized Minutes-Matter as a competent provider of this course * Environmentally Friendly--online training significantly reduces energy and resource requirements Questions? Contact us today at 216-482-9713 or 440-725-7587 Reach us online via the Contact Us tab at www.  more...
Online Communicable Diseases 3 Hour Certification on-line e-learning cbt (computer based) ...e Receipt of Certificate--upon successful completion, and benefit of knowing the American Red Cross has recognized Minutes-Matter as a competent provider of this course * Environmentally Friendly--online training significantly reduces energy and resource requirements Questions? Contact us today at 216-482-9713 or 440-725-7587 Reach us online via the Contact Us tab at www.  more...
From Dbametrix Solutions
Oracle Database 11g 2 days DBA instructor led trainingon-line e-learning cbt (computer based)courseware ...d online training. Expert Instructor provides you maximum benefit for your valuable investment for learning Oracle DBA in depth. Topics/ Modules are covered which are rarely covered anywhere else in Online IT Training courseware and Online Training companies- there is really NO substitute or alternate for "real experience". Affordable fee for all Online Oracle training courses: We are  more...
Oracle Database 10g 2 days DBA on-line e-learning cbt (computer based)courseware ...d online training. Expert Instructor provides you maximum benefit for your valuable investment for learning Oracle DBA in depth. Topics/ Modules are covered which are rarely covered anywhere else in Online IT Training courseware and Online Training companies- there is really NO substitute or alternate for "real experience". Affordable fee for all Online Oracle training courses: We are  more...
From Serebra Learning Corporation
Facilitating On-site and Virtual Teams on-line e-learning cbt (computer based) Knowing how to facilitate maturing on-site and virtual teams is critical, because it is at this time that teams typically reach peak performance. Mature teams begin to perform independently, and it's important that the leader's role changes to that of a facilitator. This course will cover the facilitation of on-site and virtual teams as teams mature. It will introduce the development stages of  more...
Negotiating to Mutual Benefit on-line e-learning cbt (computer based) The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep both your company and your customer  more...
The Oil and Gas Industry Overview Version 2 on-line e-learning cbt (computer based) Has there ever been a more flourishing time in the history of the oil and gas industry? The continued growth in demand and an industry struggling to meet this voracious demand have pushed oil prices to an all-time high. Big oil companies, even while investing heavily in exploration, technology, operational improvement, and research and development, are still left with huge surpluses in an industry  more...
Completing Outbound Sales Calls on-line e-learning cbt (computer based) You might have heard the saying, "it ain't over 'til it's over." This is especially true with inside sales calls. To be a successful inside sales consultant, you need to know how to keep your customer's attention all the way through the close of the sale. In this course, you will learn strategies for contacting the decision maker and for dealing with gatekeepers. You will learn the steps involved  more...
Telecommunications Industry Overview Version 1 on-line e-learning cbt (computer based) Connecting the world, the telecommunications industry stands as one of the most essential elements of the business world. It is also one of the most volatile. Plagued by regulatory discord and economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of  more...
The Contact Center and Technical Support Agent on-line e-learning cbt (computer based) In the last few years, organizations have realized that it is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as  more...
Excellence in Internal Customer Service on-line e-learning cbt (computer based) In today's fast-changing and highly competitive business climate, offering excellent customer service has never been so important. But what about taking a different approach? Has your organization tried looking inwardly to find the answers to offering great service? Organizations consist of an independent chain of individuals and functional units, each taking inputs from one another and turning  more...
Measuring Team Performance Measure for Success on-line e-learning cbt (computer based) This course reviews how feedback based on specific performance goals can help teams track progress, enhance motivation, and improve performance. Professionals who want to collaborate more effectively within a group.  more...
Managing the Quality of the Customer Support Service Center on-line e-learning cbt (computer based) ...able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident management and how a support center can use them to best effect. The course introduces the concepts behind incident management,  more...
Introduction to IT Project Management on-line e-learning cbt (computer based) Do you want to increase your effectiveness as a leader in project management? Are you unsure of the key skills needed for managing an information technology (IT) project? As you proceed through this "Introduction to IT Project Management" course in the "Project Management for IT Professionals" series, you will gain valuable insight into project management with a special focus on managing IT  more...
Functions of IT Project Management on-line e-learning cbt (computer based) William Shakespeare wrote, "Be not afraid of greatness; some are born great; some achieve greatness, others have greatness thrust upon them." Good information technology (IT) project managers are trained, not born. As an IT project manager, you can achieve greatness by improving and developing your own skills through continued education and experience. Your management skills will become better  more...
The Life Cycle of an IT Project on-line e-learning cbt (computer based) Did you know that your information technology (IT) project becomes more vulnerable as it goes through the various stages of development? That's because during each stage of development the project becomes more complex, increasing the chances of something going wrong. Incorporating a structured framework for developing IT projects, also known as a life cycle, enables your corporation to implement  more...
Managing the Execution and Control of IT Projects on-line e-learning cbt (computer based) Did you know that the average IT project has cost overruns of nearly 200 percent, and that almost 30 percent of all IT projects fail? Why do you think IT projects are so vulnerable to cost overruns and failure? How can you ensure that your project does not end up as one of these statistics? You can avoid being a statistic by managing project scope, cost, and scheduling. As you go through this  more...
Managing Efficiencies of IT Projects on-line e-learning cbt (computer based) Are you delivering quality application systems? Do you know how you can ensure that your projects deliver value to your organization? The key to delivering value is "process." Organizations are becoming more aware of the importance of following the same process for each project. In this course, you will learn how to converge methodologies with other project management techniques and process  more...
Planning for Quality on-line e-learning cbt (computer based) Project Quality Management focuses on ensuring two things: the quality of project management and the quality of the products created during the project. Project Quality Management implements the quality management system by using policies, procedures, and the following processes: Quality Planning, Perform Quality Assurance, and Perform Quality Control. Through interactive learning strategies and  more...
Monitoring Controlling and Closing Programs on-line e-learning cbt (computer based) ...ram management, which allows you to ascertain the current benefit delivery status, ensure adequate resources are in place, and that changes are properly managed. Closing a program is a time for celebration. However, to be successful and ensure program benefits are achieved, monitoring, controlling, and closing processes must be followed. Such activities require a great effort on the part of the  more...
Selecting the Solution Cost-Benefit Solutions on-line e-learning cbt (computer based) This course helps learners to recognize and apply cost-benefit analysis procedures. Professionals who want to resolve workplace challenges more effectively.  more...
Telephone Skills for Business Professionals Simulation on-line e-learning cbt (computer based) You're the special events coordinator at Eagle Hotel & Resort. Your job involves booking and coordinating events at the hotel such as weddings, banquets, family reunions, product launches, awards ceremonies, and business conferences. In order to do your job well, communicating effectively with customers over the telephone is a must. Naturally, you must use professional telephone manners at all  more...
Making Telephone Calls Count on-line e-learning cbt (computer based) Whether you handle one call a day, or dozens, you have the power to make every call count. Is the service you deliver to your customers over the telephone merely satisfactory, or is it superior? When challenges present themselves, how well do you handle yourself? What do your actions say about your company? You may think telephone interactions are all simple and straightforward. The customer  more...
Decimals and Percents on-line e-learning cbt (computer based) A basic understanding of decimals and percentages is key to any businessperson, whether tallying costs for warehouse supplies or estimating resource allocation. This course instructs the learner in the following: how to use decimals, including addition, subtraction, multiplication, and division; how to solve problems involving percentages to determine portions, a rate, a whole unit, and increases  more...
Effective Telephone Techniques on-line e-learning cbt (computer based) This course provides the learner with critical information about making a good impression when communicating over the telephone. It emphasizes the importance of good telephone etiquette, offers tips for building trust over the telephone, and discusses important non-verbal actions that are present in most telephone interactions. Additionally, it helps the learner make the most out of technology  more...
Strategies for Facilitating Critical Thinking on-line e-learning cbt (computer based) Workplaces are not typically associated with reflection or critical self-reflection, ideas that are often considered 'soft' to the bottom-line, results-oriented world of business.... Yet, paradoxically, reflection is becoming more part of the lifeblood of organizations in today's economic environment. Victoria Marsick's words illustrate why businesses can no longer thrive on the unexamined  more...
Participating Effectively in Business Meetings on-line e-learning cbt (computer based) ...ojects, and provide participants with techniques that may benefit them in their future careers. As a chairperson, a secretary, or a group member, it is crucial to your meeting's success to know what your role is during a meeting. By knowing your duties, you can effectively assume one of these roles and help to attain success during your meetings. Business professionals who want to develop  more...
The Basics of Listening on-line e-learning cbt (computer based) Do you sometimes feel like you are not getting the whole message when someone talks to you? If you have problems receiving information that is verbally communicated, this is the course for you. This course will familiarize you with the communication and listening processes, and how listening functions within communication. You will discover the factors and variables that influence communication  more...
Listening for Comprehension on-line e-learning cbt (computer based) Do you need to better understand the basic meaning of a conversation or presentation? If you need to be able to identify what is said to you in a more effective manner, then this course is for you. This course teaches you how to comprehend verbal and visual messages to maximize your understanding of others. Because this course teaches listening skills, certain sections of this course deviate from  more...
Coping with Criticism and Feedback on-line e-learning cbt (computer based) We all need feedback so that we can learn and improve. What we often get is criticism, or feedback given to us in such a way that we feel defensive or angry. When your emotions get involved, it is difficult to be objective and to use the feedback effectively. This course links the concept of emotional intelligence, and EQ, to the practice of receiving feedback. By doing this, it provides you with  more...
Effective Feedback for Employees and Colleagues Simulation on-line e-learning cbt (computer based) .... Managers, employees, customers, and suppliers alike all benefit from the exchange of meaningful, germane feedback. But feedback is a double-edged sword. Given thoughtlessly, without proper preparation and consideration, it is likely to be ignored by the recipient or worse yet, give offense. On the other hand, when given properly, feedback is a powerful tool for improving performance and  more...
Essentials of Electronic Communication on-line e-learning cbt (computer based) Everyone seems to be using e-mail lately--family members keeping in touch, university students submitting assignments, companies offering products for sale, and office workers carrying out their daily business tasks. Most e-mail users can improve their e-mail skills by learning more about the basic features and potentials of e-mail. Any business person will benefit from developing an understanding  more...
Optimizing Email at Work on-line e-learning cbt (computer based) In today's business world, e-mail is used to do everything from processing orders to supplying information. Because of the limitations of telephone communication when people who are very busy or sometimes in different time zones work together, e-mail use is on the rise in U.S. E-mail offers a plenitude of new opportunities for business, but understanding how to properly use it is essential in  more...
E-mail as a Marketing Tool on-line e-learning cbt (computer based) How can you find new customers? How can you build stronger relationships with new and existing customers? How can you boost sales of your company's products and services? This course will provide you with useful strategies to help you incorporate electronic mail into your marketing approach. Learn how to communicate effectively with your customers through e-mail. You and your company will benefit  more...
Preparing a Business Case on-line e-learning cbt (computer based) Why put time and effort into preparing, writing, and presenting a business case for new projects? Why not just talk to the manager and get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case,  more...
The Process of Interpersonal Communications on-line e-learning cbt (computer based) It is almost impossible to be productive in today's business environment without being an effective communicator. This is particularly true if achievement of your goals depends on your ability to influence others. You need to be able to communicate your ideas, instructions, thoughts, and feelings accurately. This is not as easy as it may seem, and ineffective communication is often at the core of  more...
The Mentoring Manager on-line e-learning cbt (computer based) Looking for ways to enhance your managing skills? In this course, you'll acquire expertise as a mentor that will benefit your employees, your organization, and your own career. You'll examine how mentoring differs from managing, and you'll brush up on essential communication skills. Finally, you'll learn to use mentoring to improve on team organization, dynamics, and performance. Managers,  more...
Mentoring Strategies in the 21st Century on-line e-learning cbt (computer based) Current business trends--including acquisitions and reorganizations, emerging technology needs, and a changing work force--are all creating unique mentoring needs. This course addresses how mentoring strategies can benefit your organization in the current business climate. It explores the ways that mentoring can capitalize on gender, age, and cultural issues. Finally, it provides instruction on  more...
A New Manager s Responsibilities and Fears on-line e-learning cbt (computer based) Promotion to management is obviously welcome and something to celebrate, but when the initial excitement is over, you may begin to wonder about your new responsibilities. Your main focus is now on managing the activities of others and ensuring that the company's resources are used effectively. Apprehensions about whether you are able to do the job are natural--it merely indicates a healthy respect  more...
Coaching for Business on-line e-learning cbt (computer based) Coaching is a vital component of any business that aims to be a winner in the new economy. However, unless coaches are clear in their own minds exactly what their function is, and why they are performing a coaching role, they may do more harm than good. Therefore, it is important to understand how coaching originated as a business tool, and the ways it impacted traditional managerial attitudes and  more...
Succession Planning Overview on-line e-learning cbt (computer based) Do you have people in your organization that are indispensable for its success? Would losing them create a hole that would be hard to fill? Have you planned to fill these vacancies? This course introduces you to succession planning--the planning process of identifying, assessing, and developing leadership and talent for future vacancies. This course will familiarize you with the key concepts that  more...
Succession Planning Strategies on-line e-learning cbt (computer based) You've decided to create a succession plan for your organization, but where do you start? This course explains how to begin the succession planning process. You will discover how to initiate a succession planning process from the conceptualization of the problem to developing an action plan. You will also discover opportunities for customizing the succession plan. Your understanding of succession  more...
Succession Planning and Human Resources on-line e-learning cbt (computer based) Once you decide to conduct succession planning, how will you determine the human resources that you need? This course answers this question and other human resource issues. You will learn how to assess present and future needs as part of the succession planning process. For these two assessments, you will learn how to identify key positions, determine work requirements, and assess individual  more...
Succession Planning Management on-line e-learning cbt (computer based) So, you have a succession plan and you've identified some problems. What do you do now? By taking this course, you will learn how to establish a leadership and talent development program that will ensure your succession plan achieves its goals. You will also learn how to overcome some common challenges that management teams face when trying to find the right people for a position. Since succession  more...
Elements of a 360-degree Performance Review on-line e-learning cbt (computer based) Are you familiar with the elements of the 360-degree performance review process? Are your participants familiar with them? Implementing a 360-degree performance review within your organization is a large undertaking; however, with proper preparation of your participants, the resulting feedback is far more likely to be accurate and useful. Failure to consider the crucial elements of the review  more...
Coaching Trends on-line e-learning cbt (computer based) ...ing just another popular fad, or can organizations really benefit from it? Every coach should be aware of the strategic uses of coaching: the organizational benefits that are offered, how coaching can be used to help coachees deal with positive and negative change, and ways of coaching innovators and mavericks. What factors are important when coaching teams? It's true that many of the  more...
The Personal Approach in Delegation on-line e-learning cbt (computer based) ...r several important factors about delegation--how you can benefit from a shared commitment to a delegated task, how to identify confident and motivated employees, and how the knowledge of common delegating problems can help you become an effective delegator. By participating in this course, you will be prepared to overcome many obstacles in the delegation process. Individuals who have the  more...
The Potential of Self-directed Learning on-line e-learning cbt (computer based) How often have you heard these buzz words of the '90s: self-directed learning; continuous learning; the learning organization; the knowledge worker? If you wonder what these terms really mean, why they are so important, and how you rate as a worker for the 21st century, this course is for you. Find out what you can do to take control of your own skill and career development. Learn to identify  more...
PrimeDiversity Management Corporate Diversity Drivers on-line e-learning cbt (computer based) This course introduces learners to the organizational benefits of managing diversity, and the consequences of not doing so. The requisite shifts in management perspective are also discussed. Business leaders and managers who want to work more effectively with colleagues and subordinates whose backgrounds, experiences, and perspective differ from their own.  more...
E-Learning Essentials Pt 1 E-Learning and Successful Strategy on-line e-learning cbt (computer based) This Course is designed to cover the broad offerings within the scope of e-learning and the various challenges that arise in implementing an e-learning solution. It places e-learning within the context of learning and knowledge management and the role of e-learning in harnassing an organizations's intellectual and human assests. The course covers the importance of a clear and effective  more...
Hiring Considerations on-line e-learning cbt (computer based) ...ng is an expensive process, so the course explores a cost-benefit analysis of the various hiring methods, examining in detail internal hiring and contingent workers as two particular options. Defining a job in terms of competencies and then rating them provides the foundations for effective hiring, and this course will show you how to use these methods in creating a structured interview.  more...
Employee Benefit Programs HRCI PHR on-line e-learning cbt (computer based) ...uding the work rules and practices that apply to employee benefit programs. As a human resources professional, you are responsible for helping to ensure that your company's practices comply with any legislation governing employee benefits and that the benefit programs are competitive enough to attract and retain employees. These are some of the topics you will need to understand to prepare for  more...
Overview of Managerial Accounting on-line e-learning cbt (computer based) Managerial accounting is an activity that provides financial and nonfinancial information to business managers and other internal decision makers of an organization. This course examines how managerial accounting information is gathered, and how it is used by business professionals to make effective decisions. Lessons such as fundamentals of managerial accounting, cost accounting concept, and  more...
Administrative Functions on-line e-learning cbt (computer based) Administrative support professionals are the central nervous systems of an office. Their responsibilities are numerous and vital to the operation of their organization. Knowing the best ways to perform office functions will enable administrative support professional to complete their responsibilities efficiently and effectively. This course will present you with information that will help you  more...
Accounting for Partnerships on-line e-learning cbt (computer based) Partnerships are voluntary organizations between two or more people that combine different resources in a business venture. These resources can be money, expertise, personal connections, or experience. Accounting procedures are established to ensure that each partner gets his/her share of the business income or loss. This course explores the accounting methods that pertain to partnerships and the  more...
Accounting for Corporations on-line e-learning cbt (computer based) Did you know that basic accounting transactions for corporations are different than other types of business organizations? Do you need to learn more about the basic accounting principles of corporations? This course is designed to teach you how to perform basic accounting procedures specifically for corporations. You will learn how to record the issuance of stock and record transactions in the  more...
Analyzing Cash Flow Statements on-line e-learning cbt (computer based) Have you ever had to make a really tough business decision? They can be hard to make, especially since a bad decision can ruin a company. Fortunately there is a way to make a more informed and better business decision; by analyzing your company's financial statements. They contain information that can help you improve your company's efficiency and overall effectiveness. Cash flow statement  more...
Master Budgets on-line e-learning cbt (computer based) Will you be able to expand? Will you be able to afford that new piece of equipment? What kind of profit can be expected if you do? To answer these questions about your business will not require a fortune teller. It will require the creation of a master budget. No matter the size of your company, if you are to succeed and continue to grow, you must carefully plan for your company's future. Master  more...
Corporate Restructuring on-line e-learning cbt (computer based) Corporate restructuring is frightening, but it doesn't have to scare you to death This course will show you how to initiate successful mergers or resist hostile takeovers. As well, it will improve your chances of surviving financial distress. Whatever your restructuring situation, you will be prepared to handle it by taking this course This course is designed specifically for business managers,  more...
International Finance on-line e-learning cbt (computer based) Perhaps you have wondered how one can successfully navigate the maze of options and opportunities offered by the international financial markets. Are there ways to maximize profits while effectively minimizing risk when it comes to dealing on the global level? This course will demonstrate why you would want to transform your purely domestic firm into a multinational corporation; how you decide  more...
Globalization and Your Company on-line e-learning cbt (computer based) This course will help you decide if globalization really makes sense for your product or service. You'll learn about the challenges of taking a product or service global, and ways to determine global readiness. You'll also explore business approaches for globalization, including the development of foreign operations. Executives, managers, supervisors, team leaders, and other business professionals  more...
The Imperatives of Innovation and Leadership in Strategy on-line e-learning cbt (computer based) This course is designed for individuals aspiring to become strategically focused in their business operations and to innovate and lead change in their organizations. As organizations strive to keep abreast of a fast-changing business environment, the need for innovation increases. While some companies focus on incremental and continuous innovations, other companies have managed to create  more...
Define the Six Sigma Opportunity on-line e-learning cbt (computer based) ...fore identifying which improvements would provide optimal benefits. This course, Define the Six Sigma Opportunity, is a guide for choosing those processes that will reap the greatest corporate benefit from Six Sigma projects. Besides being given guidelines for establishing an improvement opportunity, you'll learn specific methods for capturing the voice of the customer, and how to use the Kano  more...
Probability and Statistics on-line e-learning cbt (computer based) The Measure step of the DMAIC system used in Six Sigma relies on the use of probability and statistics to produce information on variations in process. Black Belt candidates must be proficient in descriptive, inferential, and process-oriented statistical thinking; must understand how to stratify data; and must appreciate the uses of the Central Limit Theorem and inferential statistics to interpret  more...
Writing a Marketing Plan Phase 1 on-line e-learning cbt (computer based) This course will define the marketing plan, types of plans and outline the purposes for using a marketing plan. You will then get started on writing the plan by establishing objectives and working on introductory elements. Then, you'll complete a situational analysis that evaluates the overall market, industry, internal and competitive factors pertinent to your product or service. Finally, you'll  more...
Communication Skills and Project Management on-line e-learning cbt (computer based) An essential element of management is the ability to effectively communicate with people. The capacity to successfully communicate in today's global economy is a pivotal element to the success of any organization. Managers need to be aware of emerging technologies and how these affect international communication. To meet an improvement project's specified goals and objectives, a manager must also  more...
Overview of Logistics Management on-line e-learning cbt (computer based) In today's business environment, we all recognize the need to improve operational efficiency within our business, but often lack sufficient knowledge of the flow of materials through our organization. This course will provide you with a comprehensive understanding of the history, perspectives, strategies, and key areas of Logistics Management. Any individual seeking to gain an overall  more...
Building Brand Equity on-line e-learning cbt (computer based) Every time a corporate merger or buy-out occurs, you are sure to see plenty of headlines about the number of subsidiary companies each corporation owns. Here's why: brand equity. It's a fact that each subsidiary of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand.  more...
Web Development Process on-line e-learning cbt (computer based) In this WestNet e-Learning module, we show how Web developers can benefit by applying formal software engineering processes to site projects. Many Web developers are still learning the lesson that the softwaredevelopment community learned 20 years ago: process pays. It pays in shorter schedules, better designs, and higher user satisfaction.  more...
4G Implementations on-line e-learning cbt (computer based) To outline 4G wireless networks and applications Technical professionals; IT and business managers who need to learn about emerging broadband wireless technologies; students studying or researching broadband wireless communications and technologies  more...
Information Security and Risk Management on-line e-learning cbt (computer based) To identify the security requirements associated with identifying and protecting organizational information assets, perform the analysis techniques used in risk management, and recognize the responsibilities associated with different roles in an organization Mid-level and senior-level managers who are working toward or have already attained positions as CISOs, CSOs or Senior Security Engineers  more...
Types of Telephone Systems on-line e-learning cbt (computer based) This WestNet e-Learning module will focus on the three main types of systems that manage multiple telephone lines: key systems, Central Office Exchange (Centrex), and private branch exchange (PBX). Additionally, we will introduce voice mail systems and automated attendants.  more...
Computer Telephony Integration Implementation on-line e-learning cbt (computer based) This WestNet e-Learning module introduces the systems approach, and then works through the five key steps of a technology implementation.  more...
Electrostatic Discharge Safety Training on-line e-learning cbt (computer based) This course will provide a basic understanding of static electricity, and how to provide protection from static electricity. The information in this course will focus on the identification, assessment, and control of static electricity for purposes of preventing fires and explosions. Primarily engineering, safety, and maintenance personnel whose responsibilities include determining and correcting  more...
SAP Business Information Warehouse BW - Configuration Overview on-line e-learning cbt (computer based) ... Enterprise Management - Overview shows how companies can benefit from using a business information warehouse. The SAP BW component, and its underlying data model, will also be presented. Furthermore, the trainee will be introduced to two key tools for configuring the BW system. The audience for this course would include students who need to learn how to use SAP Business Information Warehouse,  more...
Training and Facilitation: Negotiation Skills on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd MAXIM TRAINING The overall aim of this course is to improve your skills in concluding successful negotiations. That is, reaching agreements which both parties are committed to honour and which benefit your organisation.  more...
Managing People : Selecting a Coaching Candidate on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd If you're a manager, .... or a specialist .... or just good at your job, the chances are that at some time, you'll be called on to give your colleagues a helping hand, to pass on your skills .... to become a coach. This course will show you how to improve the results of the people you work with through effective coaching. You may have someone in mind that you want to coach. In this course you'll  more...
Excellence in Service: Providing Superior Customer Service on-line e-learning cbt (computer based) In Excellence in Service: Providing Superior Customer Service, you will learn how to develop and maintain a positive attitude, show extra attentiveness to your customers, and use customer-friendly language. In addition, you will learn how to effectively solve customers' problems and benefit from their complaints.  more...
ISO 9001 2000 Implementing Standards on-line e-learning cbt (computer based) In ISO 9001:2000 Implementing Standards you learn about the principal ISO Clauses, new ISO requirements and the documentation and potential auditing pitfalls associated with each one. The Clauses are summarized and explained in real-world situations, enabling the learner to achieve the maximum benefit from experiencing a quality management system operate most efficiently. Members of Corporate  more...
System Analysis and Design on-line e-learning cbt (computer based) ...asibility analysis and the method to analyze the cost and benefit of a project. Further, the course introduces the concept of system design and the documentation tool required for the structured design of a system. Finally, the course discusses the need and methods for system testing, quality assurance, project maintenance, and software maintenance. End users who want to be familiar with the  more...
Data Modeling on-line e-learning cbt (computer based) To be able to use a database to store data, you have to design it. The first step in designing a database is data modeling. Data modeling enables a database designer to create a model that represents the way in which information is likely to be organized in the database. This data model is then reviewed by the people who are expected to use the final database. Subsequent steps in database  more...
Excellence in Service - Solving Customer Problems on-line e-learning cbt (computer based) In Excellence in Service: Solving Customer Problems you will learn how to quickly identify the style of the customer so you can speak their language. You will learn customer-friendly language that keeps the customer from becoming upset. You will also learn how to effectively solve customers? problems and benefit from their complaints.  more...
Industrial Safety - Back Safety on-line e-learning cbt (computer based) Back discomfort and body fatigue can result if work has to be preformed in awkward postures or involves excessive lifting. This course is designed to identify and correct these. By identifying and correcting these actions employee health and morale will increase. Employers will also benefit from the decreasing medical costs and employee turnover as well as increasing productivity and product  more...
Project Management: Contracts and Procurement on-line e-learning cbt (computer based) ... successfully, and the ways to use the scope statement to benefit procurement planning. In addition, this course covers how to solicit and select contractors or vendors, how to use a bid, a proposal, a request for a proposal, and a request for information, and how to evaluate proposals. Finally, this program addresses the methods used to administer and close out a contract, how to develop a  more...
Consulting Skills: Building Consulting Relationships on-line e-learning cbt (computer based) Consulting Skills: Building Consulting Relationships explains how to determine whether your organization could benefit from a consultant's services. It also teaches how to manage internal resistance to consultants how to communicate effectively with consultants and what to include in a legally binding consulting contract.  more...
Leadership Development: Delegation on-line e-learning cbt (computer based) In Leadership Development: Delegation you will develop the skills needed to fulfill the role of a delegator and then use the delegation process to achieve organizational success. This program will help you use delegation to achieve greater results that will benefit everyone in your organization.  more...
Strategic Decision Making: Advanced Decision Making on-line e-learning cbt (computer based) In Strategic Decision Making: Advanced Decision Making you will learn how to use scenario planning to identify optimal decision outcomes and how to identify and manage linked decisions. You will also learn how your organization can benefit from employing strategic decision-making techniques. In addition you will learn how to use decision-making strategies to improve your negotiation skills.  more...
Mentoring: Implementing a Formal Mentoring Program on-line e-learning cbt (computer based) ...n overview of mentoring basics how mentoring programs can benefit organizations and the roles and desirable competencies for mentors and mentees. The program covers organizational strategies that can be implemented through mentoring programs and how to develop implement and evaluate the success of a mentoring program. It also covers steps for selecting mentors and mentees steps for matching  more...
SAP Business Information Warehouse (BW) - Configuration Overview on-line e-learning cbt (computer based) SAP Strategic Enterprise Management - Overview shows how companies can benefit from using a business information warehouse. The SAP BW component and its underlying data model will also be presented. Furthermore the trainee will be introduced to two key tools for configuring the BW system.  more...
From International Career Institute
Retail Management Course There are certain skills you need to manage a retail outlet. Our Retail Management course is designed in conjunction with major retailera ™s and helps you learn the skills you need quickly and conveniently. How will you benefit? a Fast track your career in retail management a Learn the inside secrets of how retail managers run profitable, efficient and well managed stores a  more...
Sports Management Course The ICI sports management program designed in conjunction with industry leaders helps you learn the skills you need to succeed in sports management quickly and conveniently. How will you benefit a Fast track your career in sports management a Learn the inside secrets of how to become a sports management pro in months not years! a Study at your own pace whenever and wherever you  more...
Event Management Course The ICI event management course has been designed by the events industry and teaches you the skills that you need to succeed quickly and conveniently. How will you benefit? a Fast track your career in event management a Learn the inside secrets of how to become a event management pro in months not years! a Study an events course that was designed in conjunction with the event  more...
Interior Design Decoration Course ...need to succeed quickly and conveniently. How will you benefit? - Fast track your career in Interior Decoration & Design - Learn the inside secrets on how to become an interior decoration & design pro in months not years! - Study an Interior Decoration & Design course that was designed in conjunction with the Interior Decoration & Design industry - Free up valuable time, don't waste  more...
Fashion Design Course The ICI Fashion Design course has been designed in consultation with the fashion industry and teaches you the skills that you need to succeed quickly and conveniently. How will you benefit? a Fast track your career in fashion design a Learn the inside secrets of how to become a fashion design pro in months not years! a Study an fashion design course that was designed in  more...
Business Management Course This course develops the skills necessary for managing a small business, or a department within a larger business. Developed by professionals with many years of experience, it covers a range of topics that will ensure your career in BManagement has a strong foundation. How Will You Benefit? a Fast track your career in business management a Study at your own pace whenever and wherever  more...
Counselling Psychology Course ...r one of the fastest growing professions. How will you benefit? - Fast track your career as a counsellor - Learn the inside secrets of how to become a counselling pro in months not years! - Study a counselling course that was designed in conjunction with senior members of the profession - Free up valuable time, don't waste time and money travelling to classes - Study at your own  more...
e-Business Course ...er in e-business has a strong foundation. How will you benefit? - Fast track your career in e-business - Learn the inside secrets of how e-business run profitable operations with low running costs and exposure to millions of customers - Study a e-business course that was designed in conjunction with the federal government - Free up valuable time, don't waste time and money  more...
From Illumine Training
Mind Mapping E-learning Course An Online introduction to Mind Mapping for anyone who wants to learn how to benefit from Mind Maps ® in their own time and from one of the world's leading authorities on the technique. Mind Mapping is the note-taking and note-making system that uses images, colour, words and numbers arranged in a connected, radiant and hierarchical structure. For more information go to www. illumine.  more...
From Bartending Pros
Who Do You Think You Are ... is an enlightening look at the human condition that will benefit everyone. Are you a 2 or a 4? Dona ™t let life happen 2 you! Make it happen 4 you! In this class you will take quizzes and be given assignments that will help you to discover your obstacles to a happy life. You will learn ways to clear the path to everything you want and the things that successful people know and do.  more...
From International Management Forum (IMF)
Programme Management study at home ... usually aimed at bringing about internal changes for the benefit of the business as a whole. The authors will provide you with the key elements that are required for understanding and managing programmes effectively. An integrated framework to support Programme Management will be presented, leading to a better understanding of what is required in practice in order to "get things done".  more...
From Sessions College for Professional Design
digital photography using camera raw on-line e-learning cbt (computer based)study at homeself directed Are you getting the most out of your digital photographs? If you're not using your camera's RAW format and Adobe Photoshop's Camera Raw feature you're missing a whole world of picture quality. Developed by noted digital photography expert Ken Milburn, this advanced 6-lesson course explores every facet of editing RAW images in Adobe Photoshop CS2. You'll learn when, why, and how to incorporate  more...
From Do It Yourself Life Coach
Health and Fitness Doing work on your Biggest Possible Future without paying attention to the topic of 'Health' is doing it the hard way and swimming against the tide. This Health program will last for 10 weeks and is a low impact addition to the life you're already living. It is probably the easiest to achieve of all the Core Programs but maybe the most important. Who should buy this course: This is NOT for  more...
From JED New Media inc.
Total Compensation on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedworkshop / seminartrain the trainercomputer lab Synopsis Compensation can be a complex area if you do not fully understand the many considerations involved in developing a comprehensive and competitive plan. Whether you are comparing two employment offers, each with their respective compensation package, or a small or medium business owner trying to attract the best talent through a creative compensation package, this informative tutorial  more...
Motivate and Retain Staff on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedworkshop / seminartrain the trainercomputer lab Synopsis Are you a small business owner or manager in charge of managing several employees? Have you ever wondered how to motivate and retain your staff? Discover a variety of methods for maintaining a productive, content team of workers. Glean tips and hints on how to use work-life initiatives, communication, empowerment, compensation, and benefits to stimulate and keep your employees.  more...
Dealing with Difficult Employees on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedworkshop / seminartrain the trainercomputer lab Synopsis Anyone who is in a position of managing people will benefit from these real-life strategies and processes of dealing with difficult employees. Meet a mixed cast of characters who can make a managera ™s life miserable in a multitude of ways, and glean specific techniques to improve behaviors in the workplace. (Audio player required.) 60-minute online tutorial  more...
Managing Your Time in Style on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Managers, small business owners, team leaders, and team members alike can all benefit from becoming more efficient. Learn how to identify your time-robbing habits in order to trim wasted minutes from your day. Make time spent at work more productive, reduce time constraints, and secure leisure time. This is a 40-minute online tutorial useful to individuals as well as within a group learning  more...
Interpersonal Strategies for the Workplace on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Looking to improve interpersonal relationships in your work environment? Explore three interpersonal strategies that you, as a manager, can use to improve relationships with your employees. Find out how applying these simple strategies can benefit you, your employees, and your company. This is a 40-minute online tutorial useful to individuals as well as within a group learning setting.  more...
Getting the Most From Your Meetings on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Do you truly benefit from the many meetings you attend? Discover tips on effectively scheduling, chairing and participating in meetings. From invites to minutes, make sure you have the right tools to leave your next meeting filled with a sense of accomplishment! This is a 40-minute online tutorial useful to individuals as well as within a group learning setting.  more...
Writing Well Grammatical Relationships on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Improve your written communications by learning to identify proper grammatical solutions through entertaining and interactive exercises. Using interpersonal family relationships as an analogy, this tutorial examines common problems in practical grammar and provides memorable ways to solve them. A basic knowledge of rudimentary grammar is required to benefit best from this course.  more...
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online course
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 study at home
learn at home
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 self directed
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computer-based learning
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 on-line tutorial)
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