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Best In Class Training Seminars and Classes
From Belmah Strategies (Malaysia) Sdn. Bhd.
Voice of Customer training
     The "Voice of customer" is a process used to capture the requirements/feedback from the customer (Internal or External) to provide the customers with the best in class service/product quality. This process is all about being pro active and constantly innovative to capture the changing requirements of the customers with time.
The Voice of customer is the term used to describe the stated and more...
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