Instructor Led Best In Class Training in Indiana, USA
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From The College of Call Center Excellence
Call Center Quality Assurance Certification in Indianapolis IN - February 21-22 2012
Build a Best-in-Class Customer Service Center with Quality Assurance Monitoring Training. The quality assurance workshop provides participants with an understanding of the elements that are crucial in building a well-planned program that meets the strategic needs of the organization. Those goals and/ or needs may be orientated toward Cost, Service, Sales or Marketing.
more...
Build a Best-in-Class Customer Service Center with Quality Assurance Monitoring Training. The quality assurance workshop provides participants with an understanding of the elements that are crucial in building a well-planned program that meets the strategic needs of the organization. Those goals and/ or needs may be orientated toward Cost, Service, Sales or Marketing.
more...
Call Center Campus in Las Vegas
The BenchmarkPortal Las Vegas Call Center Training & Networking event gathers the top Certified Centers of Excellence, Industry Experts, CCCE Alumni, CCCE Course Attendees during the week, & the team from BenchmarkPortal to explore benchmarking and beyond.
This unique opportunity is unlike any other event for the call center industry as there are no vendors and provides a chance for industry
more...
The BenchmarkPortal Las Vegas Call Center Training & Networking event gathers the top Certified Centers of Excellence, Industry Experts, CCCE Alumni, CCCE Course Attendees during the week, & the team from BenchmarkPortal to explore benchmarking and beyond.
This unique opportunity is unlike any other event for the call center industry as there are no vendors and provides a chance for industry
more...
Call Center Call Quality Assurance Certification
... Manager or Quality Analyst responsible for delivering a "best in class" quality monitoring and coaching program. Attendees will leave with the framework for their center ready for implementation. The QA and Monitoring Workshop will provide participants with an understanding of the elements that are crucial in building a well- planned program that meets the strategic needs of the organization.
more...
... Manager or Quality Analyst responsible for delivering a "best in class" quality monitoring and coaching program. Attendees will leave with the framework for their center ready for implementation. The QA and Monitoring Workshop will provide participants with an understanding of the elements that are crucial in building a well- planned program that meets the strategic needs of the organization.
more...
