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Best Practice Training Seminars and Classes

From PetroEDGE

Well Integrity Management 23 - 26 April 2012 Kuala Lumpur ...ples and exercises from around the world, this represents best practice integrity management within the oil and gas industry. When to take action with a well is a critical decision, both from a safety and economic perspective. A consistent approach to decision-making provides certainty within the organisation, focusing effort, and spending wisely. The decision-making steps will be set out more...

Applied Petroleum Geostatistic 16-20 January 2012 Kuala Lumpur

An appreciation of what geostatistics can achieve is now essential in nearly all important aspects of exploration and production: gridding and contouring for making maps, upscaling for reservoir simulation and basin modelling, as well as the analysis of spatially referenced data of all kinds. Without needing to know the details of the algorithms and the mathematics behind them, being able to more...

Writing Effective Standard Operating Procedures for Oil Gas Professionals Engineers 19 20 January 2012 Kuala Lumpur Malaysia

...ncrease efficiency and control costs, we need not only a best practicea to achieve maximum performance but also a common practicea to standardize best practice throughout the company. This can only be achieved if everyone is a reading from the same scripta . The script in this case being written procedures that describe the optimum method for the many work processes we perform to more...

WELL INTEGRITY MANAGEMENT 23 - 25 MAY 2011 ...ples and exercises from around the world, this represents best practice integrity management within the oil and gas industry. When to take action with a well is a critical decision, both from a safety and economic perspective. A consistent approach to decision-making provides certainty within the organisation, focusing effort, and spending wisely. The decision-making steps will be set out more...

2nd Run in Asia WELL INTEGRITY MANAGEMENT 26 - 28 April 2011 Kuala Lumpur

...ples and exercises from around the world, this represents best practice integrity management within the oil and gas industry. When to take action with a well is a critical decision, both from a safety and economic perspective. A consistent approach to decision-making provides certainty within the organisation, focusing effort, and spending wisely. The decision-making steps will be set out more...

2nd run in Asia Maintenance of Electrical Equipment in Oil Gas Installations 24 26 January 2011

...hose charged with leading electrical maintenance with the best practice know-how needed for: a Safe operation a High reliability at an optimised low cost and a a Defensible approach to reliability, availability, sparing, integrity and safety. The course balances an engineera ™s practical perspective with the demands of business needs. It meets the needs of technical people more...

WRITING EFFECTIVE STANDARD OPERATING PROCEDURES SOP FOR OIL GAS PROFESSIONALS ENGINEERS

Well Intervention and Productivity with Howard Crumpton

This course is designed to make those that attend aware of how their job can directly impact the productivity. Early identification of problems in wells and effective interventions to fix problems can have a significant impact by minimising lost oil through formation damage and non productive time. As well as discussing best practice, time will be made available for discussion relating to specific more...

WELL INTEGRITY MANAGEMENT

This intensive three-day course is designed to provide participants with a thorough knowledge of well integrity management and risk assessment in producing assets. Based on the regulatory requirements and using real examples and exercises from around the world, this represents best practice integrity management within the oil and gas industry. more...

From QLogy Management Services Pvt. Ltd

ITIL V2 Service Manager

Objective: Provide knowledge and skills to plan the ITSM processes, and support the optimization of those processes. The ITIL Service Manager Training course consists of two training blocks in which the theory is considered in more detail and the practical implementation is discussed and practiced with case studies. The ITIL Service Manager is one of the industrya ™s most rigorous more...

ITIL training in Hyd ...onal within the industry. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally. IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge range of organizational environments in which it operates, it is in a state of constant evolution. Best practice, based on more...

From silicon beach training

Mobile Web Design Week Training

...s delegates with a thorough overview of mobile web design best practice, hands-on courses on HTML5, CSS3 and JavaScript, enabling attendees to create interactive, standards compliant web pages that will adapt to a range of mobile devices. On completing these Mobile Web Design training courses, delegates will: * Understand mobile web design best practice * Be able to program more...

Project Management & MS Project Training

This Project Management & MS Project training course provides an introduction to the principles and practice of good Project Management followed by the practical use of Microsoft's powerful Project software. By booking Project Management and MS Project together, delegates will gain a comprehensive introduction to professional Project Management using Microsoft's industry standard tool together more...

ITIL V3 Foundation Training

This ITIL Foundation course will provide delegates with a 'best practice' approach to all aspects of the service lifestyle for successful delivery and support of quality IT services. The ITIL training course is an intensive introduction to the ITIL service management framework which consists of short lectures, discussions, examination technique, mock examinations and an invigilated exam on the more...

From H2 Training & Consultancy Ltd

Interviewing Skills

Interviewing techniques are often used on a daily basis. However, without sufficient knowledge or support, there are a number of common mistakes and pit-falls. The consequences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with more...

From Nexus Risk Management Inc.

Enterprise Risk Management

ERM Techniques and Practices is a hands-on training course taught in a classroom setting. This course is designed to provide training to both risk professionals and decision makers and help advance practice in the ERM field. ERM Techniques and Practices use the same format as the internationally acclaimed Asset Liability Management Techniques and Practices that has been conducted globally since more...

From SETTEC

Balanced Scorecards

... The Balanced Scorecard has become established management best practice for many of the worlda ™s leading businesses. We can conveniently think of BSC as consisting of 10 steps. * Clarify the vision. * Develop business unit. * Eliminate non strategic investments. * Review business unit scorecards. * Communicate the Balanced Scorecard. * Establish more...

From WWP Training Ltd

Dealing With Discipline and Grievance Procedures ...Best practice in handling disciplinary and grievance issues Managers involved in dealing with employeesa ™ disciplinary or grievance situations must be aware of the current legislation concerning disciplinary action in organisations. In addition, it is important to know when to deal with difficulties a informallya and when they have reached a stage that requires intervention that is more...

Introduction to Human Resources Understanding the role of human resources within the organisation Human Resources play a key role within the organisation and are paramount to the success of any business. Legislation is constantly changing and it is vital to understand the requirements and application of best practice as well as dealing effectively with personnel issues on a day to day basis. This programme is for you if more...

ITIL V3 Foundation Aims This course provides comprehensive first-level training for anyone involved in the provision, support, and delivery of IT Services. It is a 3 day training course leading to the V3 Foundation Certificate in IT Service Management. During the course, delegates will gain knowledge of best practice terminology, the structure and basic concepts of ITIL ® V3 Service Management. The course more...

From Fintuition

Global Collateral Management

Intermediate-level course covering business drivers, risk, regulatory capital, legal framework, margining strategies, and optimisation of collateral against securities loans and repos as well as both OTC and exchange-traded derivatives. This course explains the rationale and current best-practice functioning of collateral management programmes for financial institutions. It is designed to build more...

From Beyond 20, LLC

ITIL v3 Intermediate - Release Control and Validation Capability Module Course Description: This 5-day course immerses learners in the practical aspects of the ITIL® v3 Service Lifecycle and processes associated with the Release, Control, and Validation of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on more...

ITIL v3 Foundations Training Course and Certification Exam

...sed approach to learning the core disciplines of the ITIL best practice, this course positions the student to successfully complete the ITIL v3 Foundations certification exam. The exam will be delivered on the final day of class. The ITIL Version 3 best practice is composed of five core disciplines: Service Strategy, Service Design, Service Transition, Service Operations and Continual more...

From POTIFOB Ltd

MSP - Managing Successful Programmes

...best practice framework; generic yet flexible in application. The Registered MSP Practitioner qualification is now established as the premier programme management qualification in many parts of the world. This course is based upon the third edition of the OGC Managing Successful Programmes. The course will provide you with a full and complete understanding of the MSP programme management more...

From JZ Partners

Sarbanes-Oxley Meeting the Regulatory Challenge

...cts a Through numerous case studies and examples learn best practice for implementing key sections of the regulations a Understand individual accountability and management responsibility under Sarbanes-Oxley a Learn about the COSO framework and how to use it effectively a Learn how to best implement Sarbanes-Oxley and align with other key compliance areas including Basel II and more...

From Software Training Academy, Inc

JavaServer Faces

This course introduces the JavaServer Faces API for Java Web application development. Proceeding from a foundation of Java, Servlets, and JSP, the course develops the best-practice concepts of MVC architecture and command-object encapsulation that propel the JSF architecture. Students create JSF Web applications by organizing their pages as JSF component trees, and their server-side code as JSF more...

From Key Consulting

CAPM Certified Associate in Project Management Certification Prep Course

...ential demonstrating an understanding of the fundamental, best practice, project management knowledge defined in the PMBOK. Entry level individuals wishing to enter the project management profession. Individuals looking to advance their standing as project management subject matter experts in their organizations. Individuals working in support of a project management office. Project more...

From Red Rock Research, Inc

Software Requirements Management 18 PDUs

...ee day seminar trains attendees to follow the iEEE SWEBOK best practice requirements process of elicitation, analysis, specification, and validation. We provide methods for identifying actors, identifying their needs, data-flow tracing, and then capturing the requirements baseline into a Software Requirements Specification (SRS) document. We cover managing requirement changes via proper more...

From Spectrum Training Services

Business and Strategy Development

...best practice techniques in strategic thinking and business planning, in order to help you to develop the skills to create plans which align with your corporate goals. Introduction Business managers are often so preoccupied with immediate issues that they lose sight of their ultimate objectives. That's why a business review or preparation of a strategic plan is a virtual necessity. This more...

The Exceptional Trainer

...nd post course acceleration of learning. You will explore best practice techniques and we will provide you with a complete and through insight into the complete training cycle. You will create added value at every stage of the process. An additional benefit is that we will take a look at your individual training style and consider how you can adapt that style in a range of situations to more...

From Web Worx Training

Ecommerce 2 Day Training Course

...ful website is to plan ahead, armed with the knowledge of best practice in web design and the pitfalls to avoid. Your website has to say the right things about your company, deliver the information visitors are looking for, work properly on all the different systems it might be viewed on and get a high ranking in the search engines. Meanwhile, it must be easy for you to manage and maintain. more...

Ecommerce 1 Day Training Course

From Spectrum Training Services

Appraising Performance

...y to manage the process 60% This workshop will promote best practice and develop skills to enable efficient contribution of managers and employees in an effective process for appraising performance. Course Aim To enable development of a range of skills to assist others to achieve satisfactory standards of performance Learning Objectives You will: Understand the benefits of more...

Competency Based Performance Management

...ormance management is a fundamental and critical tool for best practice. Performance management starts with recognising competencies or the skills knowledge and behaviours that make performance effective. Course Aim This powerful workshop will enable you to identify the competencies that are essential to ensuring effective contribution from the job roles in your organisation. Measuring more...

Human Resource and Personnel Management

...ight into the fundamentals of HR and Personnel Management best practice as well as guidance on key employment issues then this is the event for you! With its comprehensive coverage of HR and Personnel Management best practice, easy to follow format, superbly written supporting materials, role plays and group exercises, feedback from an expert facilitator and a detailed action plan for you to more...

From Kogent

BOU310 - BusinessObjects Universe Design XI 3x (suitable for R1 R2 systems) BOU310 - BusinessObjects Universe Design XI 3x (suitable for R1 R2 systems) This core three day instructor led course is designed to give you the comprehensive skills needed to design, build and maintain BusinessObjects 6. 5, BusinessObjects XIR1/ XIR2, and BusinessObjects XI 3. 0 universes. You should attend this course to understand universe design concepts and terminology, as well as more...

BOU320 - BusinessObjects Advanced Universe Design XI R3x BOU320: BusinessObjects Advanced Universe Design XI R3x This two-day instructor-led advanced course is designed to give you the comprehensive skills and in-depth knowledge needed to design universes in BusinessObjects Universe Designer. The business benefit of this course is that you will learn best-practice methodology for creating universes that respond to your reporting requirements. Through more...

From Cosensa Learning & Development Ltd

Motivational techniques Course Objectives: This course provides delegates with practical strategies to motivate their team for optimum performance. It demonstrates how to identify common de-motivators and prevent those from attacking morale. You will learn about behavioural analysis, improving your skills in understanding the unique needs of individual and also the effective communication techniques that can be used to more...

Time Management Course Objectives: Our popular Time Management programme for Supervisors and Managers is a fast-paced, challenging one-day course designed to help you maintain a firm grip on your schedule. Time Management is not just about goal-setting and writing to-do lists; we provide proven tools and techniques you can put into practice immediately. You will learn how to identify and protect high-value more...

From John Sturtevanta ™s Business Writing Seminars

Write What You Mean

Information is plentiful in every business. But how you communicate that information is critical. Business people must continually turn information into knowledge to help their managers, colleagues, and clients understand often complex ideas and make educated decisions. Write What You Mean! is a lively full-day session for groups of employees. It's ideal for people who want to learn practical more...

From TFS Training Consultants Limited

Minute Taking

This course is suitable for anyone responsible for taking minutes at meetings. By the end of this 1 day course delegates will; Look at various types of minutes and writing styles. Be aware of the importance of a good relationship with the chair and minute taker. Have considered the common difficulties of minute taking and how to overcome them. Practise taking minutes using more...

From NobleProg - IT training courses

OpenESB-Java CAPS for developers and architect expert level

This advanced training is mainly dedicated to architects and developers working on critical projects where high availability is required. In this course, we will tackle NMR properties and dynamic addressing; you will learn new components like POJO, IEP and advanced features on classical component (ex: File BC). JBI architecture will be reviewed in detail too. In the second part, we will go deeper more...

A Practical Guide to International Trade

...s. We can provide you with the useful information and the best practice examples to make your International Growth plans and targets come true. Is business an increasing challenge to you and your company? Do you need to find new markets and new clients? Do you need to increase sales and profitability? If the answer is yes to any of these three questions then this is a must do. The knowledge more...

A Practical Guide to Successful Pricing Strategies

Why should you attend? We live and work in an increasingly global market which offers opportunities at every turn which we need to take. However, with those opportunities come increased competition and most of the complexities remain in place. Knowing the best ways to find and select the most suitable and competitive price for your product or services is crucial to the success and growth of more...

From London Financial Studies

Managing Liquidity Risk in Financial Institutions

...quidity coverage optimisation, liquidity risk mitigation, best practice in contingency liquidity planning and effective stress testing. The programme also covers the new regulatory framework for liquidity coverage in financial institutions (a Basel IIIa ). Many practical case studies are taken directly from the liquidity crisis of 2007 a 2008. a Best and worst in classa examples are more...

From Making the Link

Business Development

...you are new to sales or have years of experience, develop best practice, win and keep new customers. As a result of attending delegates will be able to deeply understand their customers and motivate commitment. This accelerated learning programme combines the skills and behavioural traits needed in todays increaasingly competitive business to business sales. * Market information and how more...

From Last Minute Training

ITIL Foundation v.3 (3 days) This course provides IT Managers and Practitioners with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management provision. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL best practice service lifecycle approach. more...

ITIL Foundations 3 Days A detailed introduction to the concepts, terms, definitions, objectives, benefits and relationships within core IT service management processes and functions, according to the ITIL® best practice framework, V3. more...

From ITSM Academy

ITIL V3 Capability Course PPO - Planning Protection and Optimization - Accredited ... Planning, Protection and Optimization (PPO) provides the best practice knowledge required to cost-effectively plan, deliver and manage the a warrantya processes to ensure that IT services are a fit for usea . Embedded into the five (5) day PPO course is our unique virtualization, Living the Lifecycle . Woven through all of ITSM Academya s ITIL V3 Certification classes, this more...

ITIL V3 Capability Course SOA - Service Offerings and Agreements ...e - Service Offerings and Agreements (SOA) - provides the best practice process knowledge required to navigate these waters towards the safe harbor of customer satisfaction and continual service improvement. Embedded into the five (5) day SOA course is our unique virtualization, Living the Lifecycle . Woven through all of ITSM Academy's ITIL V3 Certification classes, this virtualization more...

From Quillcomm Ltd

ITIL v3 Foundation Training 27-29th June 2012 Nairobi

...sed approach to learning the core disciplines of the ITIL best practice, this course also positions the student to successfully complete the associated exam, required for entry into the future ITIL Version 3 intermediate level training courses. Furthermore, the course articulates the common challenges faced by IT managers in driving IT forward today in their organizations and covers aspects more...

From International Management Forum (IMF)

SABSA Advanced

...od Applied Business Security Architecture and is a new a best practicea ™ method for obtaining information security solutions within an organization. It is being used by organizations and governments worldwide. The SABSA model follows closely the work done by John A. Zachman in developing a model for Enterprise Architecture. SABSA is to Security Management what ITIL is to Service more...

From Saryx

Using A Computer This Introductory level course will help the delegate to become more confident and have a good understanding of basic computer skills. The main objectives of this course is to enable a good understanding of how to use a computer more effectively and safely. . Its aims are to: a Raise the general level of competency in IT a Improve productivity at work a Reduce user support costs a more...

From International Management Forum (IMF)

ITIL v3 Simulation

...s to life the application of IT Service Management (ITSM) best practice through ITIL ® v3 in the context of a realistic ITIL ® v3 simulation scenario. The IT Infrastructure Library (ITIL) is the most widely-accepted global framework for achieving best practice Service Management. The third version of the framework, ITIL ® v3, launched in June 2007, offers a more strategic and more...

From Linkage, Inc.

Metrics and Measures for Effective Leadership Effective leadership requires a solid understanding of the metrics and measures necessary to help make important business decisions and to assess the impact of critical initiatives. This course offers a tool-based experience where you will develop an appreciation for both traditional and innovative business metrics. Examples from best practice organizations and case studies will help you to better more...

From ITpreneurs

ITIL Foundation Virtual Classroom ...sed approach to learning the core disciplines of the ITIL best practices, this course also positions the student to successfully complete the associated exam, required for entry into the future ITIL v3 intermediate level training courses. The ITIL Version 3 best practice is composed of five core disciplines: Service Strategy, Service Design, Service Transition, Service Operations and more...

From Highlander PLC

PPC Analytics Bootcamp The Paid Search and Analytics Bootcamp combines 2 days of practical, hands-on learning aimed at anybody wanting to make the most of the Google Adwords and Google Analytics combination to maximise the effectiveness of their online marketing efforts via Google's powerful search marketing network. Upon successful completion of this course, students will be able to: * Plan, set-up, manage and more...

From Linkage, Inc.

Best Practices in Succession Management

Succession management is the critical determinant of success and marketplace longevity for organizations. Too often, however, such planning is left to the last moment. Bring your own real-life succession challenges and work with William Rothwell, a noted thought leader who has consulted with more than thirty multinational corporations. Leverage Linkage experts, best practice succession more...

From Institute for Total Quality Management (ITQM)

EFQM Leaders for Excellence L4E in Higher Education Training by ITQM Leaders for Excellence is designed for leaders in Higher Education who want to understand and apply the EFQM Excellence Model within their working environment. Using real application documents from Higher Education, and simple, effective tools, participants will learn how to identify areas for improvement and adopt a structured approach to effectively address them. Are you interested to learn more...

EFQM Leaders for Excellence L4E Training by ITQM

Leaders for Excellence is designed for managers who want to understand and apply the EFQM Excellence Model within their working environment. Using real application documents, from either the public or private sector, and simple, effective tools, participants will learn how to identify areas for improvement and adopt a structured approach to effectively address them. Are you interested to learn more...

Process Benchmarking by ITQM

Successful organizations have already recognized that learning from other organizations in the same industrya or even in other industriesa (Best Practice) has become a necessity. Through a structured, systematic benchmarking process, high value information can be gained. Being successful with benchmarking means applying a structural approach and making it a continuous process, integrated in the more...

EFQM European Assessor Training - Certificate Training - by ITQM

The EFQM Excellence Model, developed by the European Foundation for Quality Management (EFQM), is an internationally-used TQM concept. The EFQM Model enables organizations to analyze themselves systematically. All the necessary elements for business excellence (process quality, employee satisfaction, customer satisfaction, leadership quality, etc.) are analyzed. Through a self-assessment according more...

From Bpminstitute.org

Map Analyze Improve Your Process A Learning Lab

Are you facing some of these challenges? *You know BPM is important but you are not sure how to get started *You have started mapping/ modeling processes but you cana ™t get much traction to implement improvements *You need to coordinate several players in the process and you dona ™t know how to get them to see the problem together *You are worried that process modeling and more...

Managing Process Change Improvement through Transformation

How do you manage business process change? Is there a one-size fits all approach or do you need a set of tools? What is a best-practice approach to managing process change today? From Improvement to Reengineering, this course will cover the major methodologies used to implement process transformation and examine the challenges, benefits and risks of each approach. A strategic framework for more...

From PCC (Psychology of Culture Change) LLP

World Class - Lean Manufacturing - The Psychology of the tools and techniques

...een an essential element missing from the application of 'best practice' tools and techniques for approx. 40 years since World Class / Lean, landed in the West from the East, as copied from the 'Toyota Production System' (TPS). The reason for this is as follows: Originally branded Quality Circles, before quite quickly becoming Total Quality Management, this approach forced out the complex more...

4DC - My Role as Leader

...d reactions to change in people) we can see that current 'best practice' leads many organisations to largely remain stationary regardless of the extensive efforts and resources expended on change initiatives. We have roots in Lean and Six Sigma, but stress that our course is focused on the development of organisations via the development of people; relative to the BBPP cycle. (Belief - more...

From Modulus

ITIL v3 Foundation Bridge for IT Training

This ITIL courseware training guide book will prepare students for the ITIL ® version 3 Foundation certificate. Since this course highlights the new topics in ITIL version 3 and the main differences from earlier ITIL versions, it is only intended for existing holders of previous versions of ITIL Foundation certificates. The ITIL Foundation Bridge certificate in IT Service Management is not more...

From Pearlcatchers Ltd

Get Creative Get Results ... innovation, to ask for advice on key issues and to share best practice. "Imagination is more important than knowledge" - Albert Einstein 12th and 13th February 2009 Studley Castle, Warwickshire At the end of this event you will: Know how to harness ideas from the team Know how to use them strategically to get results Cost: Attendance Day 1 only - 139. 00 + VAT more...

From Oliver Lehmann Project Management Training

The Core Processes of Project Management

A hands-on introduction into the methodologies of PMI - the Project Management Institute, as they are described in the PMBOK Guide - the Guide to the Project Management Body of Knowledge. The seminar introduces participants to the core processes of project management along a hands-on case study, which combines a strong learning experience with deep insights on best practice and an element of fun. more...

From PMC - Project Management Centre Inc

Accelerated PMPCAPM Certification Exam Preparation

Providing essential accelerated preparation for attaining the PMI ® (Project Management Institute) PMP ® (Project Management Professional) or CAPM ® (Certified Associate in Project Management) credentials. Emphasis is placed on project management best-practice sources including the latest edition of the PMI ® PMBOK ® (Guide to the Project Management Body of Knowledge). This more...

Intensive PMP Certification Exam Preparation

Providing essential intensive preparation for attaining the PMI ® (Project Management Institute) PMP ® (Project Management Professional) credential. Emphasis is placed on project management best-practice sources including the latest edition of the PMI ® PMBOK ® (Guide to the Project Management Body of Knowledge). This is an intermediate/ advanced course. Participants will receive more...

From Apollo Consulting Group Limited

Apollo ITIL v3 training certification ...vice management in the world. Providing a cohesive set of best practice guidance drawn from the public and private sectors across the world, it has recently undergone a major and important refresh project. IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge range of organisational environments in which more...

ITIL v3 training certification

...vice management in the world. Providing a cohesive set of best practice guidance drawn from the public and private sectors across the world, it has recently undergone a major and important refresh project. ITIL ® Foundation covers ITIL basics and terminology and is a pre-requisite to all other ITIL V3 qualifications. This 3-day ITIL ® Foundation Certification training course introduces more...

P3O The Portfolio Program and Project Office Foundation training certification

P3O ® - Portfolio, Program and Project Offices is the latest best practice guidance from the UK's Office of Government Commerce. A P3O model provides a decision enabling/ delivery support structure for all change within an organization. This 3 days P3O training course provides an understanding of the P3O model based on OGC guidance and prepares delegates for the Foundation Certificate Exam, more...

From The College of Call Center Excellence

Call Center Management Certification in San Antonio TX October 16-18 2012

...nd drive effective change for your contact center and use best practice methods validated by the nation's premier call center institute: The Center for Customer-Driven Quality at Purdue University. Our Call Center Management Certification course is composed of ten information-rich modules that include learning activity "case studies" that focus on practical problem solving and current call more...

Call Center Management Certification in San Francisco CA August 21-23 2012

Call Center Management Certification in Hamilton NJ September 18-20 2012

Call Center Management Certification in Minneapolis MN June 19-21 2012

Call Center Management Certification in Jacksonville FL April 24-26 2012

Call Center Management Certification in Phoenix AZ March 20-22 2012

From CP Training Consortium

Building Strategic Supply Chains for the Retail Sector How to achieve Best Practice in each element of the retail supply chain: from warehouse to logistics to procurement. The global retail sectora ™s fast paced and competitive environment requires todaya ™s retail procurement and supply chain professionals to improve efficiencies and reduce costs throughout their supply chain in order to improve overall organizational profitability and more...

From The College of Call Center Excellence

Call Center Management Certification Course

From Dunstan Thomas ALM

UML and Enterprise Architect for Business Analysts

...and where to find certain features; also trying to instil best practice early on such as using package diagrams to structure views and reuse of elements in the model. Use Cases How to draw the Use Case diagram Identification of use cases and actors Discussion on application within iterative development methodologies Specification of Use Cases (Basic Flow, Alternate Flows, Exception more...

BPMN Training Course Business Process Modelling using BPMN 11 ... Version control Overview of BPMN BPMN defined The best practice method for using BPMN How BPMN fits in within the organisation A simple example Some a basic rules of thumba BPMN Level a 1 Modelling Elements Pools and Lanes User and service tasks Subprocesses, collapsed and expanded Start Events (None, Message and Timer) End Events (None, Message and Terminate) more...

From IBC Asia (S) Pte Ltd

Public Private Partnerships, 24-25 February 2011 Mumbai India ...om 24-25 February 2011 in Mumbai, India. It will focus on best practice methodologies essential to taking PPP decisions, be it model selection, application, structuring, finance, bidding, partner selection or risk mitigation. Using a combination of lectures, group discussion and a range of case studies, our expert course director will take participants through the critical success factors for more...

From System Concepts

Assessing Display Screen Equipment

Display Screen Equipment (DSE) or workstation assessments can deliver more than legal compliance. Improvements in performance, quality, comfort and satisfaction are all possible when assessments are performed by assessors who understand not only the legal requirements but also how to make practical improvements. This 2 day, in-house course provides a grounding in the legislation, supporting more...

Managing Safely IOSH Approved

This comprehensive 5 day Managing Safely course is accredited by Institution of Occupational Safety and Health (IOSH). It will enable anyone who manages risks and resources to review their departmental systems and introduce practical controls to improve health and safety. This approach will help to: - reduce sickness and absenteeism - improve the productivity of the workforce and the more...

From Testing Solutions Group

Practical Test Management ...m. A risk-based approach is emphasized, based on industry best practice, supported by the latest international standards, but always providing a pragmatic insight into test management. Owing to its interactive nature, each course has a practical maximum of 12 delegates. It is expected that delegates to this course will have prior experience of working on IT projects, and may come from a more...

From Helix Service Management Services Ltd.

ITILV3 Foundation

...understanding of the Key Principles and Models within the best practice Lifecycle * Awareness of the Key Concepts within the best practice Lifecycle * Awareness of selected Processes * Awareness of associated selected Roles within the Processes * Awareness of selected Functions * Awareness of the Technology and Architecture required to implement a best practice approach more...

From Webucator

Jakarta Struts Training

...ture and see how it captures a great deal of pre-existing best practice in Web application development. They build applications from scratch using the Struts 1.1 code base advancing through actions and action mappings form beans and request forwarding. They use relational data at the model layer and learn to configure JDBC data sources under Jakarta Struts. Throughout the Jakarta Struts more...

From Africa Institute for Forecating and Financial Analysis

Financial Modelling - Introductory

This practical hands-on two-day workshop in financial modelling introduces the fundamental concepts of building financial models in Excel. Participants will learn advanced Excel tools and functions required in creating best practice user-friendly financial models. They will learn how to make important calculations in Excel and develop key linkages. The course is particularly relevant to all more...

From Ethan Hathaway

Financial Modelling in Excel - Australia

... Financial Modelling in Excel training course teaches you best practices in creating and building financial models. The three main benefits that you get out of this include: - Understand the importance, uses and and what is involved in financial modelling - Appreciate and understand best practice techniques to use in developing financial models to reduce risks and errors and maximise more...

From ivantage Limited

Google AdWords 101 Introduction to Paid Search Management Google AdWords 101: Introduction to Paid Search Management, is a one day course aimed at online marketers, web executives, webmasters, agency account managers/ directors, and campaign managers who need to set-up, manage and optimise Google AdWords paid search campaigns, following industry best practice to start generating profitable website traffic. After successful completion students will be more...

Google Analytics 201 Advanced Analysis and Measurement Google Analytics 201: Advanced Analysis and Measurement is a one day course aimed at those with responsibilities in the areas of sales, marketing, content, business analysis and web development who need to take their understanding of Google Analytics to the next level, including data cleansing, best practice analysis and taking actions based on Google Analyticsa ™ reports. After successful more...

From IDCON, Inc

Maintenance Planning and Scheduling & Materials Management and Spare Parts

Maintenance Planning and Scheduling is the prerequisite for achieving cost-effective equipment reliability. In this training you will learn the ways to improve efficiency, effectiveness and reduce overall maintenance costs. Topics include: Enabling successful planning and scheduling Best-practice business process Work identification/ work request initiation Setting priorities Backlog more...

From Eswera Academy (eswera Learning Centre)

CERTIFICATE IN OCCUPATIONAL SAFETY HEALTH ENVIRONMENT MANAGEMENT

...requirements on OSH & Environment * Establish workplace best practice in OSH & Environment COURSE CONTENTS : ( 4 DAYS: 9: 00am to 5: 00pm) MODULE 1: OSH Legislation MODULE 2: OSH Management MODULE 3: OSH Risk Management MODULE 4: Occupational Hygiene MODULE 5: Occupational Safety MODULE 6: Ergonomics MODULE 7: Occupational & Environmental Health MODULE 8 :Occupational Health more...

From Tecnoshift - Saudi Arabia

ITIL Foundation V3 Training

...l IT Service Management. The course is based on ITIL best practice service lifecycle approach. It's easier to understand the way we teach with examples and scenarios. Objective of this course is to enable delegates to prepare delegates for the ITIL Foundation Certificate examination. Also to understand how an integrated IT Service Management framework, based on ITIL best practice more...

From Neoedge Pte Ltd

Beyond Best Practice NEOEDGE is bringing to you another of our premier course a Beyond Best Practicea to be held in Dubai from 07 to 09 March 2011. It will be led by Mr Jeremy Hope, one of the worlda ™s top thought leaders in the field of performance management. more...

From Cambridge Management & Research Ltd

Project Management Best Practice

This course provides a comprehensive run through of the key elements of the Best Practice for Project Managers. It provides a focus on Planning and Control with a combination of theory and working exercises. It helps participants to relate root causes to effect, and identifies the impact of not applying Best Practice. more...

From XA Systems

ITIL Foundation Bridge Classroom Take the ITIL ® v3 Foundation Bridge course in a physical Classroom. Classroom delivery is ideal for a group that is located in the same office. Through a network of over 200 instructors throughout the world, XA Systems is able to provide local language instructors regionally who possess the highest industry knowledge in the domain. This non-certificate course has been designed for IT and more...

ITIL v3 Foundation Classroom Take the ITIL ® v3 Awareness course in a physical Classroom. Classroom delivery is ideal for a group that is located in the same office. Through a network of over 200 instructors throughout the world, XA Systems is able to provide local language instructors regionally who possess the highest industry knowledge in the domain. This exciting and dynamic 3-day course introduces learners to the more...

From Neoedge Pte Ltd

Planning Budgeting and Rolling Forecast - Improve, inspire and lead your organisation to superior performance by anticipating and reacting to changes rapidly Economist magazine reports that 80% of companies in the UK are unhappy with their planning and budgeting systems. Managers say that planning takes too long and costs too much. They say that traditional, once-a-year, fixed performance contract budgeting doesn't work in today's more...

From 2GC Active Management

Building Best Practice Balanced Scorecards

...Best Practice Balanced Scorecards A highly interactive, two-day residential course which provides more in-depth coverage of the Balanced Scorecard framework, combined with hands-on practical exposure to the design and development methods 2GC uses in its own work. It is our firm belief that Balanced Scorecard cannot be taught by traditional chalk and talk lecturing alone. One has to learn more...

From Aspect Training

Essential Sales Skills ... The course includes feedback and tutor review to develop best practice for each delegate. Delegates will have plenty of opportunity to question the tutor to ensure that they fully understand the material covered. Both the theory and the practical application are covered during this interactive course. The challenges of selling in a competitive environment and in tough market conditions are more...

From Medway Safety Limited

CIEH Level 2 Award in Environmental Principles and Best Practice The overall aim for students undertaking this training programme is that they should acquire an appropriate level of knowledge and understanding of the key concepts involved in environmental awareness. The programme is ideal for: Managers, Supervisors, Employees, Any person designated with responsibilities for the environment in their workplace. For Full course outline please see downloads. Cost: more...

From Psysoft Ltd

BPS Level A Training

This course provides you with the knowledge and practical skills necessary to conduct psychometric tests fairly and effectively in organisations. Accredited and verified by the British Psychological Society (BPS), the Level A Certificate of Competence in Occupational Testing is internationally recognised and gives you access to over 150 tests from the UKa ™s main publishers, including paper more...

From Pierson Requirements Group

JAD Facilitation Requirements Gathering using an RAD Iterative Approach ... - Plan and prepare for your JAD sessions - Understand a best practice repeatable process using use cases and UML techniques and how it aligns with the development lifecycle - Be an effective JAD facilitator and conduct productive meetings - Build object-oriented business and design models for better communication with the business community and developers - Implement a repeatable more...

From Focus on Training

ITIL Foundation - Service Mgt v3

...(IT Infrastructure Library v3) provides a detailed set of best practice for IT Service Management. This foundation course introduces ITIL as a whole - in the context of the service lifecycle. ITIL embodies practices deployed by the world's most successful organisations to optimise their IT services. This Foundation course will introduce key ITIL processes including Service Level Management, more...

From Fathom Corporate Training

MANAGEMENT SKILLS TRAINING WORKSHOP

Happy employees make happy customers! This leadership skills workshop helps managers understand that increased communication and trust are the keys to leading team members and long-term organizational success. Our supervisory skills workshop is critical for managers who are leading through rapid change such as merger, acquisition or increased employee turnover. This hands-on management training more...

From Knowledge Center Inc

ITIL v3 Foundation Training

Knowledge Center Inc, Accredited ITIL Foundation classes are delivered over three (3) days. Objectives: The course enables delegates to understand how an integrated IT Service Management framework, based on ITIL best practice guidelines, can be adopted and adapted within their own organizations. To provide proven practical guidance on how to successfully introduce an integrated IT Service more...

From Spearhead Training Group Ltd

Essential Sales Skills

...ho would like a refresher course to ensure they are using best practice. It is also the ideal follow-on course to our Introduction to Selling programme. The course presents the skills and techniques required by a successful salesperson in todaya ™s competitive business environment. The programme is highly participative, the course tutor building on the experiences of the delegates. The more...

Introduction To Selling This course will build a good foundation for those new to selling or for those who have not received sales training. It is for anyone who requires the knowledge and skills to work as a competent, professional salesperson. How to sell without resorting to high pressure techniques is the essence of professional selling as taught on this course. The principles of effective selling are clearly more...

From The Training Experts Ltd

Basics of Employment Law This practical one day course will enable delegates to gain an appreciation of employment law and confidence to handle employment issues on a day-to-day basis. Target Group This course is aimed at any personnel who need to get to grips with the fundamentals of practical employment law quickly Objectives By the end of the course, delegates will be able to: Understand key areas of more...

From i Training Expert

Effective Techical Report Writing for Engineers and Technical Personnel INTRODUCTION Reports are your companya ™s main tool to enable and support critical decision-making. If you are proposing a course of action a either within your company or to a client a the report or proposal you write will be its best advocate. It takes a lot of skill to communicate technical or commercial information efficiently and accurately. This course has been designed more...

From Sunera

Internal Audit Best Practice and Fundamental Principles

Based on Danny M. Goldberg's professional commentary on the Bureau of National Affairs Practice Series Internal Audit Best Practices and Fundamental Practices (authored by legendary audit scholars Curtis C. Verschoor and Mort A. Dittenhofer a co-author of Sawyer's Internal Auditing), this two-day seminar will take you through emerging trends and techniques in the internal audit world. Attendees more...

From Navigator Project Finance

Business Case Modelling Using Excel ...a and Europe and we are confident that you will enjoy our best practice approach to building robust, flexible and transparent financial models. Learn new skills that will impress your clients, colleagues and managers. 100% Practical. Learn financial modelling on your own laptop Over two days full of skills relevant to your day to day role you will be coached by our expert trainer to build more...

From Global Carbon Exchange

GCX Certified Product Carbon Footprint Course ...ssment and ensure you comply with local and international best practice Learn a unique skill that helps to differentiate you in the job market Receive a Internationally relevant qualification a courses are based on global best practice (PAS2050) allowing you to work almost anywhere in the world Begin a new career in carbon consulting Find a Carbon Consulting Job - be part of the Green more...

GCX Certified Carbon Footprint Analyst (Level 1) Course ...ssment and ensure you comply with local and international best practice Learn a unique skill that every company needs and helps to differentiate you in the job market Receive a Internationally relevant qualification a courses are based on global best practice (GHG Protocol & ISO 14064) allowing you to work almost anywhere in the world Begin a new career in carbon consulting Gain a more...

GCX Certified Energy Efficiency Assessor Course ...sments and ensure compliance with local and international best practice Learn a unique skill that every company needs and helps to differentiate the company in the market Begin a new career in energy efficiency Find an Energy Efficiency Consulting Job - be part of the Green Collar job revolution and position to grow your skills with this opportunity Date: 26 - 28 October 2011 Time: more...

From Orange Parachute

ISO 27001 Implementation Training Course

...expectations of information security end point controls & best practice (because someone told you to do it) to proactively managing information security based on your company's Risk Exposure to "the preservation of Confidentiality, Integrity and Availability (CIA) of information (in any form) to which you've been entrusted". The Orange Parachute ISMS/ ISO 27001 Implementation course was more...

From FitchTraining

Risk Management in Banks & the Capital Implications

AA two-day workshop to give a better understanding of the key risks faced by banks and how these risks are addressed by regulators under Basel II & Basel III, and internal economic capital models. An overview of lessons learned and best practice in the identification, monitoring and management of risk. more...

From Info Spec Sdn Bhd

Accredite PRINCE2 Certification Training

...ed Environment) is nternationally accepted as the leading best practice project management approach. Currently, there are more than 750, 000 successful PRINCE2 trained people throughout the world! You can get certified & be a PRINCE2 Practitioner by attending Info Spec's Accredited PRINCE2 training up to Practitioner Level and pass the Practitioner level exam. We just make the more...

From QED Training

Equality and Diversity Portfolio of Courses

...ow to challenge inappropriate language and behaviour Best practice in equality and diversity policies as well as existing equality schemes and strategies The latest legislative developments, and the links between these and the development of your equality and diversity policies/ action plans The next steps in developing equality and diversity across your organisation in terms of more...

From DN DIGITAL Ltd.

Advanced PureMVC for Actionscript and Flex applications

Hungry for more? Best-practice techniques for modular applications and advanced PureMVC tips, tricks and solutions. more...

From Apadmi Ltd

Symbian OS Essentials Open Course

...importance of UI design for small devices as well as some best practice techniques for software design at the UI layer of an application. During the course we will answer specific technical questions that you have and give an expert perspective on Symbian/ S60 development to ensure you receive valuable guidance on your specific development needs. After the training we can also provide more...

From MIS

Best Practice Management of Banks NEW Financial - Management Development/ Gen. Banking more...

Governance Risk And Compliance Real world solutions for creating a best-practice GRC framework more...

From Oil & Gas Soft Skills Limited

Learning & Development Strategies For Oil & Gas Human Capital Development 11-15 June 2012

...arning & development activities and make comparisons with best practice Course content a Course introduction & objectives a Training, learning & development: latest trends (including specific challenges for the oil & gas sector) a Linking learning & development strategy to business strategy a The roles of the learning & development function and line management a The value more...

From DU&T Consulting

STRATEGIC PROJECT MANAGEMENT ACHIEVING ORGANISATIONAL GOAL

COURSE TITLE STRATEGIC PROJECT MANAGEMENT: ACHIEVING ORGANISATIONAL GOAL TARGET AUDIENCE Project and Site Managers OBJECTIVES You Will Learn How To a Manage complex projects involving substantial budgets, strategic risks and aggressive time scales a Determine key business benefits and project financial feasibility a Align your cross-functional projects with organizational strategy and more...

From Compliance Essentials Pty Ltd

Essential Compliance

Ideal for business owners and senior managers, this program focuses on the Australian legislation that is common to all organisations - HR, OH&S, Consumer Law, Privacy, statutory reporting, Workcover. We introduce attendees to the Australian standard for compliance, best practice in the internal management of compliance obligations, as well as discussing the link between legal and regulatory more...

From Moulage Concepts

Medical Moulage Trauma Workshop

...o enhance realism in simulation scenarios while providing best practice techniques that assist the learner in "Bridging the Gap in Simulation." TM This intensive hands-on, 24 hour course will be presented in a multifarious approach including a scenario staging and techniques a accessory moulage options a wound care, reuse and storage recommendations a time and money saving more...

From Maggie Murdoch Training and Consultancy

Improving your Volunteer Management

...er awareness of the importance of current legislation and best practice in the recruitment and management of volunteers a Greater understanding about what motivates people to volunteer and how to harness this Workshop participants: This workshop is for anyone new to Volunteer Management or to those wanting to re-fresh their knowledge and practice. The workshop will be interactive with more...

From KnowledgeWorks IT Consulting Pvt. Ltd.

ITILv3 Foundation Workshop ...on Technology Infrastructure Library (ITILv3) is a set of best practices that have been collated by CCTA (Central Computer and Telecommunication Agency). This best practice guideline defines the processes for an effective IT Service Management. IT Service Management provides effective and efficient process driven management of the quality of IT services The Best practice was published more...

ITILv3 Foundation Workshop INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY ...on Technology Infrastructure Library (ITILv3) is a set of best practices that have been collated by CCTA (Central Computer and Telecommunication Agency). This best practice guideline defines the processes for an effective IT Service Management. IT Service Management provides effective and efficient process driven management of the quality of IT services. The Best practice was published first more...

From AgileSoft Methodologies

ITIL V3 Foundation

...t to satisfy their business objectives and goals. ITIL is Best Practice IT Service Management that provides the foundation for quality IT Service Management through documented, proven processes that cover the entire Service Lifecycle. ITIL was originally developed by the UK government organization CCTA (Central Computer and Telecommunications Agency) later was merged into the Office of more...

From European Pricing Platform

Workshop B2B and B2C Pricing Excellence Pricing is the most important lever to improve short-term profitability. A limited number of companies master pricing strategies, pricing tactics, and pricing processes extremely well. Most companies, however, do not. In this course we will learn about the pricing methods and the pricing tools that leading companies deploy for sustained above-average profitability. Many industry executives assume more...

Optimize your Profit not your Sales

Pricing is without any doubt one of the most important marketing tools when it comes to improving profits. However, surveys revealed that only a minority of companies reaches pricing excellence. There is obviously a large discrepancy between the importance of pricing and the reality of pricing in the daily business. This training will show you a systematic, process driven approach to analyze your more...

From NIIT Tech Training

ITIL training and certification ITIL is a comprehensive documentation of best practice for IT Service Management. As their authorized training partners in India, NIIT offers a comprehensive portfolio of training on a variety of ITIL solutions. With our expertise in the field of IT training and our wide network of training centres across the country, NIIT offers you training customized to your needs. more...

From QAI Global Institute

Prince2 Training in Delhi ...plate documents. * Reflects & integrates with other OCG Best Practice products (M_o_R ®, MSP ® and ITIL ®). * Takes into account user feedback to make the language less a jargonistica . * Provides greater guidance to support flexible implementation of PRINCE2 ® and offers additional tailoring information. * Highlights different project types and environments. * Lays more...

From Six Sigma Concept

EMSISO 14001 Awareness training ...ne who wants to understand how environmental policies and best practice can enhance their business. It heightens delegates' awareness of the regulatory initiatives at national, European and international levels How You Will Benefit: a A thorough understanding of EMS standards and their applications a The ability to benchmark your company against best practice in EMS a A clear more...

From Wintrac Inc.

Design and Implementation of the Next Generation PMO ...d Implementation of the Next Generation PMO gives you the best practice, tips, tools and techniques that can bring you to that level of performance and more. In addition, you leave with part of the work done. Exercises lead students to begin development of a PMO Charter and a PMO project plan, both of which are critical to the successful implementation of a Next Generation PMO. The format of more...

From Leoron Events

CRA - Certified Risk Analyst - Learn how to build a risk framework - Gain insight into methods around risk / appetite &performance - Build a risk system from the ground up withoutbeing a programmer - Learn how to report risk to management & use risknumbers in effective investment decision - Learn best practice measurement approaches - Look at different real life case studies which giveyou highly practical information more...

From Industrial Power & Control Solutions

plc scada training in india

It is a rewarding prospect for the aspiring professionals in the fields of electrical, electronics, chemical processes and instrumentation to mould a bright career in the automation sector with our certified training programs. Our training programs provide the best practice in the latest technologies, trends and challenges in the immensely competitive areas of SCADA, PLC, DCS, Process control, more...

From Sandbox Advisors

Singapore Management Training & Development ...nstitutes effective and ineffective delegation; considers best practice when delegating; and identifies some pitfalls to avoid when delegating. Qualities of Effective Managers The objectives of this management training workshop are firstly to challenge participants to rank the qualities of a manager and allow them to develop an understanding of the more important qualities that a manager more...

From Ainapur Institute of Management

Implementing Strategic PMS-A BSC Way ...ng objectives: a Introduce the Balanced Scorecard as a best practice a Present the benefits of the Balanced Scorecard a Understand Balancing the Strategy in BSC Perspectives a Translating Strategy into Operational Language a Step by Step approach to Implement Balanced Scorecard Concept a Structure to Align Processes and People to Strategy a Gap Analysis Process to Stretch more...

From Certified Professional in Demand Forecasting

CPDF_Master An online, hands-on, instructor-led training program conducted over two days in locations around the world. Aimed for demand forecasters and planners in supply chain organizations, it gives practical insight and experience to the current best practice in modeling techniques, such as exponential smoothing, ARIMA modeling and regression analysis. more...

From Global 5 Technologiess

ITIL V3 Foundation

From Wintrac Inc.

WebSphere Application Server Community Edition v2.0 Administration This course teaches the basics of the deployment and administration of applications to a WebSphere Application Server Community Edition v2. 0 (WAS-CE) environment. This course concentrates on providing best-practice solutions to handle common problems that occur in a WAS-CE environment so students will have a high-level of skill with regard to WAS-CE administration. You can get a complete list of more...

ITIL CAPABILITY COURSE OPERATIONAL SUPPORT AND ANALYSIS OSA ...e - Operational Support and Analysis (OSA) - provides the best practice process knowledge required to monitor, deliver and support the IT services required to meet the businessa ™ needs, while preventing and reducing the costs of outages and lost productivity. Embedded into this course is our unique virtualization, Living the Lifecycle ®. Woven through all of our ITIL V3 more...

ITIL CAPABILITY COURSE PLANNING PROTECTION AND OPTIMIZATION PPO ... Planning, Protection and Optimization (PPO) provides the best practice knowledge required to cost-effectively plan, deliver and manage the a warrantya processes to ensure that IT services are a fit for usea ™. Embedded into the course is our unique virtualization, Living the Lifecycle ®. Woven through all of our ITIL Certification classes, it brings ITIL processes and concepts more...

ITIL CAPABILITY COURSE RELEASE CONTROL AND VALIDATION RCV ...ity for IT and the Business. This RCV course provides the best practice knowledge required to build, test and deploy successful IT services. Embedded into the course is our unique virtualization, Living the Lifecycle ®. Woven through all of our ITIL Certification classes, it brings ITIL processes and concepts to life. Within a virtual business environment, we introduce a service and more...

ITIL CAPABILITY COURSE SERVICE OFFERINGS AND AGREEMENTS SOA ...ourse - Service Offerings and Agreements (SOA) - provides best practice process knowledge required to navigate these waters into the safe harbor of customer satisfaction and continual service improvement. Embedded into the course is our unique virtualization, Living the Lifecycle ®. Woven through all of our ITIL Certification classes, it brings ITIL processes and concepts to life. more...

From Global Management Laboratory Vietnam

Complete 5S

In the workshop, we will discuss 1) Details of each steps in implementing 5S into the organization, 2) Check points and critical consideration points in each steps and 3) Real 5S application cases in Japanese companies. We will also review must-do day to day 5S management organization and activities using the best practice in the Japanese companies. more...

From Systemation

Advanced Certificate in Business Analysis The Advanced Certificate in Business Analysis Program is perfectly suited for individuals working on large, highly visible projects that are designed to meet very complex business needs. For analysts who need an in-depth understanding and grasp of key techniques such as behavior and data modeling, this Program takes the Practitioner Certificate in Business Analysis Program to the next level. more...

From Wintrac Inc.

Advanced Project Topics for the Business Manager ... the Business Manager presents current project management best practice along with a unique perspective on those aspects of project management where Senior Managers can directly influence project success. This course is a power-packed two day course that will show you specific steps you can take to ensure that your projects help realize your business goals. You can get a complete list of other more...

What Project Portfolio Management Can Do for Your Business The Challenge Formal projects are an enormous and important investment. But consider these questions: Are you confident that you are getting the most out of every project dollar? Do all of your projects fully support your business strategy? Are you certain that your projects actually deliver the Business Value they are supposed to? If not, how much of a return are you getting on your project more...

From PsyAsia International

BPS Level A & B Training in Singapore, Hong Kong, Malaysia, Asia- Psychometric Training ...essment and help us to set the bar higher for ethical and best practice use of tests. PsyAsia is Asia's longest standing continuous provider of this course. Our facilitators are based in Asia and not shipped in from overseas, so have a profound understanding and passion for the local culture. The course is run as two levels and most delegates will attend the combined Level A and B course. Note more...

From The In-House Training Company

Brilliant customer service ..., plus using the right words, phrases and voice tone a Best practice in writing and responding to customers by email a Identify different customer needs and situations and change your approach accordingly a Deal with complex or multi-stage technical problems more effectively a Understand customer expectations and deliver more than you promise a go for the a wow!a ™ a more...

From Stephen Lloyd Training

Taking Minutes This one-day workshop will help you to ensure that the minutes or notes you take at meetings are clear, accurate and professional. It will provide you with essential skills for each stage of the process: understanding the meeting, working with the chair, preparing the agenda, developing listening techniques, recording the meeting, distilling key points, and structuring and writing up the more...

From Wintrac Inc.

JSF Development with ICEfaces (Version 1.8) This comprehensive course puts the experienced Java developer in good position to build sophisticated web applications using JavaServer Faces and the ICEfaces component library. A first module introduces the best-practice concepts of MVC architecture and command-object encapsulation that propel the JSF architecture. Students create JSF applications by organizing their pages as JSF component trees, more...

From ProjectingIT

Prince2 Foundation Practitioner Workshop in Mumbai ...ed Approach a Trained over 800 professionals on Best Practice Project Management and Scheduling a Hands-on training based on real time project scenarios a Post Training Support FORMAT a Multi layered blended approach a Pre course online briefings a Pre course reading and case study a Classroom training ACCREDITATION more...

From Wintrac Inc.

Jakarta Struts ...ture and see how it captures a great deal of pre-existing best practice in Web application development. They build applications from scratch using the Struts 1. 1 code base, advancing through actions and action mappings, form beans, and request forwarding. They use relational data at the model layer and learn to configure JDBC data sources under Struts. Throughout, the course emphasizes the more...

IT Infrastructure Library (ITIL) Level 2 - Service Level Management(itil) ... long term costs of service provisions. By collecting the best practices from top companies, the CCTA established a best practice process framework called ITIL, which includes a description of how to organize service management within an organization. All the companies who contributed their best practices then adopted this guide. You can get a complete list of other Professional Development more...

IT Infrastructure Library (ITIL)Level 1 - Foundations(itil) ...best practices from top companies, the CCTA established a best practice process framework called ITIL. All the companies who contributed their best practices then adopted this guide. The best practice framework for service management contains a description on how to organize service management within your organization. This course maps directly to the exam, so students will be ready to write more...

ITIL Foundations Certification - IT Service Management Best Practice Framework(itil) ...ionals with accredited industry certification of the ITIL best practice framework. Whether adopting ITIL or embarking on continuous service improvement, participants gain a fundamental understanding of how IT Service and Support can be best organized to align IT with business needs, improve service quality and reduce long-term costs. Participants learn in an interactive dialogue-based setting more...

Mastering the Requirements Process ...step in a successful project. So, participants will learn best practice techniques to write specific, measurable, achievable, realistic, and traceable, requirements statements. Finally, requirements must be properly communicated, validated and signed off to achieve a successful project outcome. By the end of this course, participants will have accomplished all three. Overall the workshop is more...

Advanced Business Analysis This workshop uses a case study to help you explore two standard approaches to conceptual modeling: the Unified Modeling Language and Information Engineering. It is designed to be prescriptive as well as descriptive. This means that best practice will be emphasized through explanation and application. You will discover what should be done as well as how to do it, and why. PDUs = 21. You can get more...

From ProjectingIT

Microsoft Enterprise Project Server EPM Training Course for Project Managers and Administrators Online Classroom ...t / Experts Become an Expert in Project Scheduling using Best Practices in Project Management with Microsoft Project and Microsoft Project Server and Microsoft Portfolio Server Course is based on PMBOK edition Four 4 PMPa ™s - Earn 16 PDU for PMI PMP continued learning For more information visit www. projectingit. com We offer the following Microsoft Project Professional and more...

From Wintrac Inc.

IT Infrastructure Library ITIL Level 2 - Service Level Management This 2-day course will encourage all employees to participate in the success of their companies by aligning IT services with the current and future needs of the business and its customers, improving the quality of the IT services delivered, and reducing the long term costs of service provisions. By collecting the best practices from top companies, the CCTA established a best practice process more...

IT Infrastructure Library ITIL Level 1 - Foundations ...best practices from top companies, the CCTA established a best practice process framework called ITIL. All the companies who contributed their best practices then adopted this guide. The best practice framework for service management contains a description on how to organize service management within your organization. This course maps directly to the exam, so students will be ready to write more...

ITIL Foundations Certification - IT Service Management Best Practice Framework ...ionals with accredited industry certification of the ITIL best practice framework. Whether adopting ITIL or embarking on continuous service improvement, participants gain a fundamental understanding of how IT Service and Support can be best organized to align IT with business needs, improve service quality and reduce long-term costs. Participants learn in an interactive dialogue-based setting more...

The Struts Framework ...ture and see how it captures a great deal of pre-existing best practice: in model/ view/ controller action mappings, form beans and custom tags for working with HTML forms, input validation, and the Tiles view-building framework. Two chapters near the end of the course cover configuration techniques and other advanced topics. This version of the course illustrates the use of Struts 1. 3 more...

JavaServer Faces This course is an extension of JavaServer Faces, adding a two day-module on advanced techniques focused on custom component libraries, JavaScript, and Ajax. Proceeding from a foundation of Java, Servlets, and JSP, the course develops the best-practice concepts of MVC architecture and command-object encapsulation that propel the JSF architecture. Students create JSF Web applications by organizing more...

Java Development for Secure Systems Rev. 6.0 This course exposes students to the broad range of challenges and techniques that is "Java security." Secure coding practice for Java incorporates techniques for Java SE and Java EE, and increasingly EE applications are using SE techniques such as policy files and JAAS authentication. This course spends some time on each platform, so that students will be exposed to SE basics such as access more...

From Washington Technology Industry Association

ITIL Foundations V3 w Exam ...sed approach to learning the core disciplines of the ITIL best practice, this course also positions the student to successfully complete the associated exam, required for entry into the future ITIL v3 intermediate level training courses. Instructor: Ray Anessi, PanglossIT (Expert Level ITIL Instructor). Ray is one of only a handful of EXPERT level instructors in the country. He brings real more...

From Reckon IT Training & Consulting

ITILV3 Foundation Course in IT Service Management

The purpose of the ITIL Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for Service Management of Version 3. The aim of this course is for each participant to be able to Use the ITIL terminology understand and Identify the more...

From Victoria International College of Business and Technology

Cisco CCNA and CCNP Certificates Networking Project Training in Toronto ...Network Optimization a QoS project Module 10: Network Best Practice project Module 11: Writing a Professional Resume Module 12: Technical Interview preparation Module 13: Voice over IP basic and implementation project Module 14: Others Network devices include the following: a 2 Cisco 3550 PoE Multilayer switches a 1 Cisco 3620 router a 3 Cisco more...

From Aspire Europe Ltd

IT service management

All our ITIL courses are delivered in collaboration with Purple Griffon. Many organisations implementing ITIL fail to appreciate that they are implementing a change programme rather than a process improvement project. We offer fully qualified ITIL consultants who have been involved in ITIL and BS15000 implementations to support you. We couple our Programme Management experience with our more...

From Cognex Technology Pvt. Ltd

ITIL Foundation Program ...ed and used across the world as the de-facto standard for best practice in the provision of IT Service and is practiced by organizations worldwide. ITSM best practices provide the organization with a systematic approach to the planning, development, delivery and support of IT services. ITIL is now being adopted and used across the world as the de-facto standard for best practices in the more...

From Orga-Naqsis

IMPLEMENTING QUALITY MANAGEMENT SYSTEM ISO 9001-2008 (new version)

Learning Outcomes Understand the global standard requirements and related regulation in order to implement a management quality system. Interpretation -within the company framework and its specificity within the industry sector- the requirements that must be undertaken to distinguish required practices from superfluous practices. Understand the gateway between field regulations and the ISO more...

PERFORMING INTERNAL OR CONTRACTOR AUDITS MANAGEMENT SYSTEMS ISO 19011

Learning Outcomes Describe the various stages to all organisations needing to conduct internal or external audits of quality and/or environmental management systems or to manage an audit program. The analysis covers the entire audit process, from expressing the needs until the following audit result and corrective action. Provide a know-how approach for managing the audit process, including more...

From Food@Work Ltd

Team Building through Cooking ... experiential team building events combining cooking with best practice learning and development approaches. Suitable for all team sizes and levels (4 to 200), from graduate to the Board. Applications include team building, bonding, reward, management delevelopment and client entertainment. Event duration varies from evening events (networking, client entertainment) through to 2.5 day more...

From Training Connection

Ruby on Rails Training Ruby on Rails in Chicago by Training Connection http://www.trainingconnection.com 1. Building Ruby on Rails Web Applications - $1495 (3 days - instructor-led) Limited Offer Book a Ruby on Rails class and receive a CSS class valued at $795 for FREE: Building Ruby on Rails Web Applications This course is aimed at anyone looking to learn Ruby on Rails Web more...

From JDH Group, Inc.

X2 Sales System ; a Blended Sales Performance System for Sales Prospecting and 'Top-Down' Appointment Setting

...d the X2 Sales System Blending Technology, Process and Best Practices to Achieve Greater Sales Results Training Sales Professionals to a Single Useful Objective The X2 Sales System and the Initiator training process trains to one objective; improving sales individuals Prospecting 'Conversation-to-appointment' ratio to 51%+. This enables sales people to spend less time to achieve the more...

From Chameleon - Global ITIL Experts

ITIL Practitioner Release & Control

...ise your Release and Control processes through accredited best practice! Chameleon offers the full portfolio of EXIN accredited IT Service Management training leading to ITIL Overview, Foundation, Practitioner and Service Manager level qualifications. Duration This five day course explores the guidance in ITIL Release Management to understand the processes involved in Release and more...

From Corporate Education Group

Jakarta Struts

...ture and see how it captures a great deal of pre-existing best practice in Web application development.� They build applications from scratch using the Struts 1.1 code base, advancing through actions and action mappings, form beans, and request forwarding.� They use relational data at the model layer and learn to configure JDBC data sources under Struts.� Throughout, the course emphasizes the more...

Enterprise JavaBean Programming

This course offers the Java programmer a grounding in the Enterprise JavaBeans (EJB) architecture and the skills to develop EJBs effectively for enterprise development efforts. EJB s position at the heart of the Java Enterprise platform and the use of EJB application servers as the backbone of large-scale distributed systems are studied. We consider the advantages of the application server more...

From Chameleon - Global ITIL Experts

ITIL Awareness for non IT staff

A one day course which explains the disciplines within the ITIL methodology and their relationship to each other. This course is designed for staff who whilst not working directly in an IT environment, are required to work closely with IT colleagues and therefore would benefit from an appreciation of ITIL. The course also benefits senior managers who require a high level understanding of what more...

ITIL Overview - An Awareness for Managers

This is a one day course designed for staff at all levels with responsibility for the delivery of IT services. The course helps delegates to understand the IT Infrastructure Library best practices and th4e benefits of Service Management in an IT environment. more...

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