Online Best Practices eLearning

INFORMATION SECURITY BEST PRACTICES FOR BUSINESS USERS INFORMATION SECURITY BEST PRACTICES FOR BUSINESS USERS  more...

BEST PRACTICES FOR SOFTWARE PROGRAMMING BEST PRACTICES FOR SOFTWARE PROGRAMMING  more...

Administrative Professionals Interacting with Others Administrative Professionals: Interacting with Others Regardless of the industry you work in, the organization you work for, or the boss you have, as an administrative support professional, almost all of the tasks you perform on a daily basis require, in some way, interaction with others. Effectively interacting with others results in trust, improved morale, and respect between you and your  more...

Administrative Professionals Putting Your Best Foot Forward ...ting through office politics. This course introduces some best practices for making a good impression as an administrative professional. Specifically, you'll learn how to project a positive professional image by building credibility and maintaining authenticity. You'll also explore the importance of communicating honestly, respecting others, and having a positive outlook in order to create a  more...

Delegating ...and supports employee development. This course covers the best practices for planning delegation, including deciding what specific tasks to delegate, and identifying who you should delegate tasks to. Additionally, the course provides techniques for carrying through delegation, including providing your direct report with all the information they require to carry out the task. Finally, the course  more...

Confronting Difficult Employee Behavior Confronting Difficult Employee Behavior As a manager, you will inevitably encounter direct reports who exhibit difficult behavior, which can disrupt entire teams and departments. It's your job to confront difficult behavior as early as possible to minimize the disruption. Whether they are blatant or less obvious, behavioral problems need to be addressed before they affect morale and  more...

Data Collection and Measurement in Six Sigma ...ies, and measurement methods; and an ongoing awareness of best practices for ensuring data accuracy and integrity. Only reliable and suitable data will yield dependable analyses that translate into desired process improvements. As Six Sigma team leaders, Black Belts will help to oversee careful data collection efforts during the Measure phase of the Six Sigma DMAIC process. They will determine  more...

General Coding Best Practices General Coding Best Practices To outline the best practices for writing high quality methods, expressions, variables, arrays, loops, and if statements, and to describe recommended practices for writing readable code  more...

Maintaining Quality Code Maintaining Quality Code To outline the primary techniques of refactoring, and to discuss the best practices for reviewing, testing, and debugging code  more...

Object-oriented Coding Best Practices Object-oriented Coding Best Practices To outline the best practices for defining and using classes, and determining how best to use inheritance or its alternatives  more...

Windows Vista Users and Groups Windows Vista Users and Groups Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator The use of user and group accounts is fundamental in any network environment for both security and ease of administration. This course describes the types of user and group accounts available for Windows Vista clients, explains how to manage them, and covers best  more...

Technology and Implementation Considerations Technology and Implementation Considerations ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam Implementing processes and technologies in any organization requires significant planning, analysis and management. Implementing Service Management process capabilities is no different. The method of implementation must be planned,  more...

Improving Communication in Cross-cultural Relationships ...cation more effective. This course takes you through some best practices and strategies to help you take your cross-cultural communication to a new level. It presents a structured approach for dealing with cultural differences and making necessary adjustments to your communication style. It also offers some tips and strategies to build rapport across cultures. Finally, it helps you recognize  more...

Communicating Across Cultures ...forms of communication. This course offers guidelines and best practices for speaking and writing across cultures. The course also highlights the importance of keeping your audience's cultural expectations in mind when creating presentations and how to make your presentations effective in a variety of cross-cultural settings. Finally, the course provides a chance to practice communicating  more...

Estimating and Budgeting Project Costs ...he Project Cost Management knowledge area, and introduces best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Fourth Edition, published by the Project Management Institute (PMI ). Specifically, this course covers gathering cost information from numerous sources and then utilizing that information to apply tools and techniques such as bottom-up  more...

Controlling Costs ... overview of the Control Costs process. It introduces the best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Fourth Edition, published by the Project Management Institute (PMI ). Specifically, the course examines the inputs, tools and techniques, and outputs of the Control Costs process. In terms of the tools and techniques, it shows how to monitor  more...

Managing Project Human Resources ...Management knowledge area. Learners will be introduced to best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition published by the Project Management Institute (PMI ). Techniques for developing project teams, such as training, team-building activities, and recognition and rewards will be discussed. Learners will also be introduced to  more...

Integrated Initiation and Planning ...ation Management knowledge area. They'll be introduced to best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition published by the Project Management Institute (PMI ). Specifically, learners will be introduced to Project Integration Management and its processes, the project charter, including the statement of work and business case. They'll  more...

Project Quality Planning ...ality management knowledge area. They'll be introduced to best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition published by the Project Management Institute (PMI ). Specifically, learners will be introduced to the three processes in the quality management knowledge area and how they fit into the project process groups. This course also  more...

Quality Assurance and Quality Control ...ality management knowledge area. They'll be introduced to best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition published by the Project Management Institute (PMI ). Specifically, learners will be introduced to the tools and techniques used in quality assurance, such as quality audits and performing a process analysis. They'll also learn  more...

Risk Management Planning ...the Project Risk Management knowledge area. It covers the best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition published by the Project Management Institute (PMI ). Specifically, learners will be introduced the first process in the Project Risk Management knowledge area: Plan Risk Management. Techniques such as creating a risk management  more...

Project Requirements and Defining Scope ...irements and Define Scope. Learners will be introduced to best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Fourth Edition published by the Project Management Institute (PMI ). This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their  more...

Defining and Sequencing Project Activities ...ties in the project management discipline, and introduces best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition, published by the Project Management Institute (PMI ). Specifically, learners will be provided with an overview of the Project Time Management knowledge area and the interrelation with the process groups. The course also explores  more...

Estimating Activity Resources and Durations ...ions in the project management discipline, and introduces best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Fourth Edition, published by the Project Management Institute (PMI ). Specifically, learners will be provided with an overview of establishing resource requirements, sources of activity duration information, and methods of estimating activity  more...

Antitrust - Talking with the Competition ... sharing marketing or distribution costs, or implementing best practices in production or services. Collaborating with a competitor can help your company to cut costs and deliver a better priced, quality product to the consumer. Collaborations can be procompetitive or anticompetitive. The Federal Trade Commission (FTC) and the U.S. Department of Justice ("DOJ") have issued Antitrust Guidelines  more...

Understanding the Risks of Using Internet Media Electronic Communications ...'s policies. You will learn about some generally accepted best practices for protecting your own and your company's best interests while using e-mail, instant messaging, text messaging, as well as other Internet technologies such as social networking sites and blogs. This course was developed with subject matter support provided by the Labor and Employment Practice Group of the law firm of Burr  more...

Business Writing How to Write Clearly and Concisely Business Writing: How to Write Clearly and Concisely People who have no problem communicating clearly when they speak sometimes struggle to make themselves understood when they write. That's because the ability to write clearly and concisely is a skill that requires effort to master. Acquiring this skill gives you the tools to create effective business documents for readers who lack the time  more...

Addressing and Redistributing E-mail Addressing and Redistributing E-mail Out of all the e-mails you've received in the past work week, how many have left you scratching your head, wondering why you received it in the first place? How many of those e-mails have you asking what exactly that e-mail has to do with you? With e-mail's prevalence as one of the main forms of communication in business today, it's essential that when  more...

Essential Skills for Professional Telephone Calls Essential Skills for Professional Telephone Calls Virtually every single company in the global economy uses the telephone for at least a part of their business. For many organizations, the telephone is the primary form of communication with customers, clients, and colleagues. And with virtual work environments established as a modern business practice, business telephone etiquette is more  more...

The Customer Service Representative CSR The Customer Service Representative (CSR) HDI HDI Customer Service Representative Customer Service Representative Certification Library It costs a business much more to acquire a new customer than it does to retain an existing one. So it makes sense that a business must do everything it can to support and satisfy existing customers. Handling complaints effectively and efficiently can result  more...

Support Center Services and Work Environment Support Center Services and Work Environment HDI HDI Customer Service Representative Customer Service Representative Certification Library This course is intended to introduce the learner to the basic levels of service commitments and attitude expected of customer service representatives. Best practices, personal accountability, enhancing the image of the organization, and the work  more...

Introduction to Operational Support and Analysis ... processes are delivered successfully. Service operations best practices also ensure adequate monitoring and controlling measures are in place and followed throughout the service lifecycle. This ultimately leads to strategic objectives being realized by the organization. This course provides an introduction to operational support and analysis. Specifically, the course covers the fundamentals of  more...

Workplace Security Awareness ...jectives are to: identify general security guidelines and best practices, recall how to deal with trespassers and unknown persons in the workplace, describe how to deal with threatening phone calls, identify actions to take in the event of workplace violence incidents, recall steps to take in the event emergency situations require evacuation, and describe protective measures to take in the  more...

Professional Networking Essentials Professional Networking Essentials Do you have a strong professional network of people who can help you move forward professionally? Does the thought of networking scare you because you feel uncomfortable in situations where you're expected to be outgoing and make conversation with people you don't know? Regardless of your strengths and weaknesses, situation or occupation, a key factor in  more...

Identifying Project Risk ...the Project Risk Management knowledge area. It covers the best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition published by the Project Management Institute (PMI ). Specifically, learners will be introduced to the second of six processes: Identify Risks. The course covers risk identification methods such as group information gathering  more...

Developing and Controlling the Project Schedule ...dule in the project management discipline, and introduces best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition, published by the Project Management Institute (PMI ). Specifically, learners will learn how to analyze activity sequences, durations, and resource and schedule constraints, to create the project schedule. Learners will also  more...

Sales Manufacturing TM Sales Production Sales Manufacturing(TM): Sales Production The Sales Manufacturing(TM) model places all the small efforts involved in sales together into a comprehensible system for sales success. The Sales Manufacturing(TM) model represents the framework for building sales processes rooted in the proven best practices of the sales profession. The Sales Manufacturing(TM) machine challenges you to view your  more...

Critical Requirements and Benchmarking for Six Sigma ...re them with best-in-class organizations, and incorporate best practices to maximize the success of improvement efforts. This course explores the Critical to x (CTx) requirements for Six Sigma projects and the importance of aligning projects with these requirements. The course also discusses the concept of benchmarking, various benchmarking types, and how benchmarking is used in Six Sigma. This  more...

Project Organization Planning Risk PRINCE2 2009-aligned ...methods for project management in the UK.They include the best practices in project management and provide a flexible and adaptable approach to suit all projects. PRINCE2 is a project management method designed to provide a framework for a wide variety of disciplines and activities required within a project. This course is designed to help prepare learners for the PRINCE2 Foundation  more...

Cisco IINS 1 0 Network Security Principles I Cisco IINS 1.0: Network Security Principles I Cisco Cisco Certified Network Associate Security (CCNA Security) 640-553 Implementing Cisco IOS Network Security 1.0 The open nature of the Internet makes it increasingly important for growing businesses to pay attention to the security of their networks. As companies move more of their business functions to the public network, they need to take  more...

CompTIA Server 2009 IT Environment CompTIA Server 2009: IT Environment CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009 A well managed network relies on accurate documentation, well designed policies, and efficient procedures. Understanding how to create good documentation, policies, and procedures can help ensure that a network is well run and that it can withstand the occasional crisis. Implementing these concepts at  more...

Public Speaking Strategies Preparing Effective Speeches ...efining the theme of your speech. This course also covers best practices to follow when planning, researching, and writing your speech. These include identifying key points, looking at the topic from different perspectives, and structuring your speech into logical sequence. Finally, the course explores the importance of practicing your speech to become familiar and comfortable with it, using  more...

Delegation Essentials The Delegation Process Delegation Essentials: The Delegation Process Delegating work to employees isn't simply a matter of off-loading whatever tasks you don't want to do yourself. Effectively delegating tasks as a manager requires careful planning, selection, and follow-up. This course explores the process of delegation and describes techniques that managers can employ to delegate tasks effectively. Specifically,  more...

Embracing Organizational Change ...hange, and propel your career forward. This course covers best practices to help you accepting a new reality when things change, including acknowledgement of the changes and coming to terms with your new reality. This course also introduces the idea of reframing as a coping method for accepting organizational change. Finally, this course covers the importance of recognizing and capitalizing on  more...

Preparing for Organizational Change Preparing for Organizational Change Whether it's upsizing, downsizing, relocation, new processes, or a complete reorganization, organizational change is inevitable in today's business environment. Preparing yourself for such changes, and having the key skills and self-motivation you will need at the time, will mean not only surviving organizational change, but thriving in it. In this course  more...

Opportunity Development Simulation ...t made a concerted effort to identify and standardize the best practices for selling their products most effectively in the market they serve. The result is that management cannot reliably forecast future sales results, and individual sales performance tends to follow a series of unpredictable peaks and valleys. Management at Koshi has been studying the principles of Sales Manufacturing, and  more...

Creating Maintaining a Positive Work Environment ...g a good attitude themselves. This course introduces some best practices for creating a positive work environment. Specifically, you'll learn the benefits to establishing it, its characteristics, and some concrete steps you can take to create one. You'll also explore how to maintain this atmosphere by learning how to recognize the signs and impact of negativity and how to take corrective  more...

Key Strategies for Managing Cross Functional Teams Key Strategies for Managing Cross Functional Teams Managing cross-functional teams can be challenging because you have to unite individuals from different departments and different levels of the organization around a common goal. Each phase of a cross-functional team's development has associated risks, and steering the team through these phases requires special leadership characteristics and  more...

Getting Started with Software Programming Getting Started with Software Programming Today's computers are powerful tools capable of accomplishing sophisticated tasks, but not without the assistance of skilled software developers. This course introduces the learner to the magic behind computer software development, beginning with a brief history of computer languages and how these languages have evolved into powerful programming  more...

Deploying SQL Server 2008 Integration Services Package ...and the debugging options used. The course also describes best practices for securing packages during development, deployment, and operation using roles, package protection levels, and digital certificates. This course is one of a series in the SkillSoft learning path that covers the objectives for the Microsoft exam: 70-448 TS: Microsoft SQL Server 2008, Business Intelligence Development and  more...

Managing SSIS Packages in SQL Server 2008 ...and the debugging options used. The course also describes best practices for securing packages during development, deployment, and operation using roles, package protection levels, and digital certificates. This course is one of a series in the SkillSoft learning path that covers the objectives for the Microsoft exam: 70-448 TS: Microsoft SQL Server 2008, Business Intelligence Development and  more...

Oracle Database 11g Segment Space I O and Performance Tuning Oracle Database 11g: Segment Space, I/O and Performance Tuning Oracle Oracle Database 11g provides various methods for tuning segment space usage and input/output (I/O). This course explains how to use Automatic Segment Space Management (ASSM) to tune segment space usage, how to shrink segments using SQL or the Enterprise Manager, and how to use table compression. Automatic Storage  more...

Managing Workforce Generations Working with the 21st Century Generation Mix Managing Workforce Generations: Working with the 21st Century Generation Mix Many of the same influences have shaped the lives and work experiences of the newer generations - the Millennials and the Generation Xers. Widespread Internet usage, for example, means that, typically, these generations are adept in technology. Globalization is another shaping influence, with the result that both  more...

Managing Effective Business Meetings ...his course will lead you through that process, presenting best practices that will help you realize success as you fulfill your responsibilities as a meeting leader. It will show you how to open the meeting with a positive tone and facilitate the work of the group using the right approach to decision making. It will explore how to encourage full participation while keeping your agenda moving  more...

Technical Communication, an Introduction for Current Technical Writers, Editors & Designers ...on`s process, and where the field is headed. You`ll learn best practices for planning, designing, writing, editing, and user-testing your documentation, online and on paper. Each week, you receive course materials from me and read material in Karen Schriver`s book. You can email me questions, stray thoughts, or concerns at any time, and I will get back to you as quickly as I can. When you have  more...

How To Master Leadership Course description -- The secrets of organizational effectiveness lie in the capabilities of a company's leadership. This bundle includes those fundamentals of effective leadership that will have the greatest impact on performance. Whether applying essential motivational principles or developing a strategic plan, your organization's leaders will find solid, best-practices guidance in this bundle.  more...

How To Master Sales Skills ...e away-from-work classroom training. Based on fundamental best practices, these courses prepare new sales personnel to be effective. They create a common baseline set of processes for an entire sales organization, regardless of previous experience, to follow as standard procedures. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training.  more...

Search Engine Competency Assessment-Level 1 (SECA Basic Certification) SECA Basic Certification covers skills built on a framework of current Search Engine Optimization theory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University.  more...

Search Engine Competency Assessment-Level 1 (SECA Basic Certification) ...ramework of current Search Engine Optimization theory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University. Search Engine Optimization is an ever changing,  more...

Technology Integration - Best Practices ...best practices used by educators to integrate technology into their classrooms. Learn about the tools used to facilitate instruction of core-curricular objectives. Technology Integration - Best Practices is a?seven day online course. It will help you discover some of the ?best practices? used by educators today to integrate technology into their classrooms. This course will cover the  more...

Instructional Design Series ...eed for instruction and analyze the content to be taught. Best practices for designing, planning, implementing, and evaluating instruction will help prepare the learner to create instructional programs. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Student has 1 year access to the course. Welcome to Instructional  more...

14 Purchasing Best Practices ...ouldn't it be great if you could implement the purchasing best practices that are used by the world's top corporations? Do you think it is impossible because your existing staff is so busy and you don't have the budget to hire an expensive consulting firm? Think again! The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped  more...

Adobe After Effects CS3: Advanced ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Get ready to dive in deeper than basic editing and compositing with these entertaining and educational videos on the advanced feature set in After Effects. You'll explore the 3D environment to understand better how to work with 3D cameras and add realistic lighting and  more...

Adobe After Effects CS3: Essentials ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Discover the world of animation with After Effects CS3 Essentials. Hosted by professional animator Ko Maruyama, these training videos focus on new features and essential tools including Shape Layers, the Puppet Tool and Brainstorm. You?ll also learn how to use many of the new  more...

Adobe CS3 Design: Workflow ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Watch your creativity flourish with Adobe CS3 Design Workflow. With Geoff Blake as your coach, you'll learn how to build InDesign layouts, edit raster images with Photoshop, manipulate vector objects with Illustrator, build Web layouts with Dreamweaver, and develop rich media  more...

Adobe CS3 Print: Workflow ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Learn how to design successfully for print using Adobe CS3 Print Workflow. With print production specialist Claudia McCue as your host for this series, you`ll learn what it takes to get your designs printed. You`ll also explore various techniques to maximize your designs in  more...

Adobe CS3 Production Premium: Workflow ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Start with some important tips on shooting and capturing video with OnLocation for a smoother rough cut. Then once you've organized the clips into bins in Premiere Pro, and added the clips to the timeline, you're ready to learn how to make still and motion graphics, such as an  more...

Adobe CS3 Web Design: Workflow ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Hone your web design skills as you learn how to use the new features in CS3 Web Design Workflow. Hosted by Abbas Rizvi, this video series teaches you how to bring your Photoshop or Illustrator artwork effortlessly into Flash, build web prototypes using new functionality in  more...

Adobe Dreamweaver CS3: Advanced ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Take your web design to next level with the Adobe Dreamweaver CS3: Advanced training series. Instructed by Janine Warner, you'll learn tips and tricks for working with Adobe's latest award-winning design program including how to customize CSS Layouts, how to use Spry features  more...

Adobe Dreamweaver CS3: Essentials ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Adobe Dreamweaver CS3 places the tools in your hands to quickly and easily design, develop and eye catching and manageable websites. During this comprehensive introduction to Dreamweaver CS3 you will cover the basics of how to create Web pages, set links, and insert images, to  more...

Adobe Dreamweaver CS4: Essentials ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Beginner and Intermediate web designers will find the tools and techniques discussed to be invaluable while designing, updating and creating websites using Dreamweaver CS4. Once oriented with the new CS4 interface you apply the techniques you have learned instantly whether you  more...

Adobe Illustrator CS4: Essentials ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. With Total Training for Adobe Illustrator CS4, you?ll discover a world of amazing tools and commands within the industry standard vector drawing application, Adobe Illustrator. You?ll learn tricks, techniques, and go-arounds to achieve brilliant results, artistic effects, and  more...

Adobe Encore CS3: Essentials ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Adobe? Encore? CS3 is the Adobe Premiere Pro's disc authoring application. Reach the widest possible audience with Adobe Encore CS3 software, now included with Adobe Premiere? Pro CS3. Explore the rich set of creative tools for DVD and Blu-ray Disc authoring and SWF export to  more...

Adobe Fireworks CS3 ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Get your designs from the rest of the CS3 suite out to the web and ready for the masses with Adobe Fireworks CS3. This program picks up where Adobe's old ImageReady left off and comes packed with new features to set your designs up using html, java, and even CSS. With John  more...

Adobe Flash CS3 Professional: ActionScript 3 Essentials ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Get up and running on the newest version of ActionScript, which is included with Flash CS3. If you are new to ActionScript 3.0, this series shows you how to make your Flash applications more dynamic by using the scripting language to add interactivity and control effects. If  more...

Adobe Flash CS3 Professional: ActionScript 3 UI & Data ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Explore new territories in the land of data handling and user interface (UI) design with ActionScript 3 language in Flash CS3. With John Ulliman as your guide, this video series provides plenty of hands-on experience as you learn how to design a typical shopping application,  more...

Adobe Flash CS3 Professional: Essentials ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Give your website a new look! Now is the time to give it a zap of creativity with animated objects and sound effects. Whether you are a web designer or game developer, you will learn the necessary techniques to get your project rolling. Discover how to design fun, creative,  more...

Adobe Flash CS3: ActionScript 3 Animation and Games ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Advance your knowledge and use of ActionScript 3 by taking a specific look into Animation and Game Design. Instructed by John Ulliman, this series which is available online and on DVD-ROM, goes step-by-step through the new ActionScript 3 structure and classes. You'll also get  more...

Adobe Flash CS4 Professional: Essentials ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. This introductory training is tailored specifically to the needs of a beginner or intermediate user of Adobe Flash CS4. During the course you will learn how to create, animate and efficiently mange your rich media content via the brand new CS4 interface. You will understand  more...

Adobe Illustrator CS3: Advanced ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Unlock the secrets of Adobe Illustrator CS3 as you learn advanced tricks and techniques in this video series. Showcasing his sense of design and creativity, your host, Geoff Blake teaches you how to make eye-popping special effects, and how to use modern techniques to produce  more...

Adobe Illustrator CS3: Essentials ...artwork using Adobe Illustrator CS3. Our lessons focus on best practices for producing better images easier and faster ensuring the most unique and professional work for print or the web. Get up to speed on the unique capabilities of Adobe Illustrator CS3 today! This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student.  more...

Adobe InDesign CS3: Essentials ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Adam's combination of real-world design experience, technical expertise, and training background make him an ideal InDesign CS3 software guide. In Part 1, he shows you how to navigate the new Adobe InDesign CS3 interface as well as all the paragraph, text, and character  more...

Adobe Photoshop CS3: Advanced ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Take your skills to new heights with the Photoshop CS3 Advanced video series. With Adobe Certified Photoshop Expert Justin Seeley as your host, you'll learn how to manage and organize your images using Adobe Bridge CS3, process your photos using Camera Raw 4, create stunning  more...

Adobe Photoshop CS3: Essentials ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. If you are just starting out with Photoshop or you need a refresher on keyboard shortcuts, the basics of selecting colors or elements in photos, special effects and layering, then the Photoshop CS3 Essential tutorials cover what you need to know to make your images dazzle. By  more...

Adobe Photoshop CS4 Extended: Essentials ...l tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Mastery of Adobe Photoshop CS4 requires a solid foundation in the fundamental tools and techniques used by the pros to create eye-popping effects, achieve stunning visuals. Total Training for Adobe Photoshop CS4 Extended: Essentials is intended for the beginner to intermediate  more...

Dreamweaver MX 2004 ...eate and maintaining basic websites, and learn to support best practices and the latest technologies. User is given 1 year access to this course. Dreamweaver MX 2004 Dreamweaver is the professional's choice for developing web sites and web applications. With this Dreamwaever training, go from start to finish, create and maintaining basic websites, and learn to support best practices and the  more...

Expert Purchasing Management ...od job. After all, it isn't easy keeping up with evolving best practices, new technologies, and changing markets. But fortunately, there is a way for you to learn how to meet and exceed today's high standards for purchasing management excellence. The highly personal and interactive online course ?Expert Purchasing Management? will teach you everything you need to know to lead your purchasing  more...

Health Insurance Portability and Accountability Act Training ...on. Coursework focuses on education in the HIPAA law, and best practices for HIPAA legislation. Other topics include the documentation that is required for HIPAA compliance, and the technology changes that will have to be implemented. Furthermore the new rights of the Individual under HIPAA legislation are covered, as well as the Criminal and Civil Penalties that can be imposed. The course  more...

Safe Computing For Educators ...Internet use poses and be aware of preventative tools and best practices to help you avoid these situations on a daily basis. It is important to defend your computer against malicious threats in the most effective manner possible. This class arms you with the knowledge necessary to protect your computer and have a safe computing environment. In order to do this, the course combines textbook  more...

Senior Professional In Supply Management (SPSM ®) Certification Program ...ject For Purchasing Professionals* (8 CEHs) 14 Purchasing Best Practices (8 CEHs) Savings Strategy Development (7 CEHs) Step #2: Take the SPSM Exam. This online exam consists of 90 challenging questions covering material from the six aforementioned online classes. These questions comprehensively test your ability to apply skills to situations that you may face in your purchasing job. And,  more...

Build Your Own BIZ - Customer Service That Sells Develop an internal customer service culture that is dedicated to serving your customers. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation.  more...

Microsoft Exam 70-562: Microsoft .NET Framework 3.5, ASP.NET Application Development ...opers the fundamentals of Web application development and best practices for Microsoft Web development technologies, including ASP.NET 3.5, ASP.NET AJAX Extensions and Silverlight. This course focuses on using the Microsoft Visual Studio 2008 development environment and the Microsoft .NET Framework 3.5 to create a Web application that delivers dynamic content to a Web site. This course can be  more...

Work-Life Balance ...reas of imbalance in your work/personal life as well as best practices techniques to achieve more balance in life. As an extra added bonus, when you enroll you will be given up to one year access to this course. Use as a handy desktop reference anytime from anywhere. Work-Life Balance There are a number of historical, societal, and workplace factors that can cause employees to have  more...

Installation and Configuration To identify best practices for installing and configuring servers  more...

Upgrading To identify best practices for upgrading servers  more...

Disaster Recovery and Server Backups To identify server backup and disaster recovery best practices  more...

Maintenance and Environment To identify best practices in maintaining servers and their environments  more...

Troubleshooting Servers To identify server-related troubleshooting best practices  more...

Introducing Security Best Practices in C NET Applications To determine best practices for securing the .NET Framework, identify how to secure communications for distributed applications, recognize key defensive coding techniques, and specify how best to minimize the security threats associated with untrusted users  more...

Implementing Security Best Practices in C NET Applications To recognize how to practice data validation and secure unknown code in C# .NET applications  more...

Application Stability and Deployment in C NET Applications To recognize the importance of application vulnerability testing, perform assembly vulnerability testing tasks, and identify best practices for hardening ASP .NET applications  more...

Introducing Security Best Practices in VB NET Applications To determine best practices for securing the .NET Framework, identify how to secure communications for distributed applications, recognize key defensive coding techniques, and specify how best to minimize the security threats associated with untrusted users  more...

Implementing Security Best Practices in VB NET Applications To recognize how to practice data validation and secure unknown code in .NET applications  more...

Application Stability and Deployment in VB NET Applications To recognize the importance of application vulnerability testing, perform assembly vulnerability testing tasks, and identify best practices for hardening ASP.NET applications.  more...

QoS Best Practices To implement traffic-classification best practices, given a scenario, and to determine how to plan the implementation of end-to-end quality of service (QoS)  more...

QoS Best Practices To implement traffic-classification best practices, given a scenario, and to determine how to plan the implementation of end-to-end quality of service (QoS)  more...

QoS Best Practices To implement traffic-classification best practices, given a scenario, and to determine how to plan the implementation of end-to-end quality of service (QoS)  more...

Troubleshooting Servers To identify server-related troubleshooting best practices  more...

Maintenance and Environment To identify best practices in maintaining servers and their environments  more...

Disaster Recovery and Server Backups To identify server backup and disaster recovery best practices  more...

Upgrading To identify best practices for upgrading servers  more...

Installation and Configuration To identify best practices for installing and configuring servers  more...

Project Planning Controlling a PRINCE2-aligned Project ...pted method for project management in the UK. It includes best practices in project management and provides a flexible and adaptable approach to suit all projects. PRINCE2 is a project management method designed to provide a framework for a wide variety of disciplines and activities required within a project. This course is designed to help prepare learners for the PRINCE2 Foundation  more...

Risk Response and Recovery To outline risk management and identify best practices for handling risk and ensuring business continuity  more...

Cross-selling in a Customer Service Call ...lling the call for an efficient sale.It also explains the best practices for selecting cross-selling prospects by gathering appropriate data, and assessing and qualifying sales opportunities. This helps CSAs avoid uncomfortable situations in which they might possibly lose a customer. In the course lessons, you'll learn effective methods for securing sales such as proposing and presenting  more...

CompTIA Server 2005 Server Maintenance Security This course covers general information about securing the server room environment and troubleshooting. This course is divided into three units: Physical Housekeeping, Security, and Problem Determination and Troubleshooting. The Physical Housekeeping unit covers basics of maintaining server rooms. The Security unit covers securing the environment and recognizing environmental issues. The last unit  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin ...dows 2000 component by using Control Panel. Identify the best practices for using Windows Installer. Match the commands with the information that they log in event log. Match the Windows Installer package problems with the commands that can be used to troubleshoot the problems. Unit 2: Fax: Configuring and Managing Duration: 3 - 4 Hour(s) Prepare a fax device for sending a fax by  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin ...dows 2000 component by using Control Panel. Identify the best practices for using Windows Installer. Match the commands with the information that they log in event log. Match the Windows Installer package problems with the commands that can be used to troubleshoot the problems. Unit 2: Fax: Configuring and Managing Duration: 3 - 4 Hour(s) Prepare a fax device for sending a fax by  more...

Designing Cisco Network Service Architectures Part 4 This course focuses on designing Enterprise wireless networks, IP telephony solutions, content networking solutions, and storage networking solutions. Case studies facilitate applied learning wherever appropriate. Learn To: Identify ways in which QoS answers network requirements. Match QoS architectures with their functions. Identify the classification of a Cisco QoS solution.  more...

CIW Web Languages Perl Fundamentals Curriculum The CIW Web Languages: Perl Fundamentals Curriculum includes the following courses: CIW Perl Fundamentals: Part 1(Basic Syntax) CIW Perl Fundamentals: Part 2(Manipulating Scripts) CIW Perl Fundamentals: Part 3(Best Practices) To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

CIW Perl Fundamentals Part 3 Best Practices ...ee part series that presents students with an overview of best practices for Perl. Students will learn about packages and modules, object orientation, database connectivity, and debugging Perl scripts. Learn To Identify characteristics of a package. Identify characteristics of package symbol tables. Identify characteristics of BEGIN and END blocks. Identify characteristics of an  more...

Business Travel Safety Forming a Corporate Travel Safety Program ...e safe and efficient travel for employees. You will learn best practices for developing a corporate travel safety program, how to choose the best travel agency for your organization, and why it is important to prepare for emergencies before traveling. Learn To Develop a travel safety program. Choose a corporate travel agency.  more...

CompTIA Server 2005 Storage Arrays Install Planning This course covers general knowledge about technologies such as Fiber Channel and RAID. The course also covers pre-installation activities for installing a server or network. This course is divided into three units: Fiber Channel Fundamentals, RAID, and Installation Planning. The Fiber Channel Fundamentals unit introduces learners to the Fiber Channel technology and covers Fiber Channel hardware  more...

CompTIA Server 2005 Hardware Operating System Install ...uration of Servers. The Hardware Installation unit covers best practices of hardware installation and server management. The Configuration of Servers unit covers hardware configuration, installation, and network configuration. Learn To: Identify the best practices for hardware installation. Identify the key aspects of developing server management plans. Identify the key  more...

CompTIA Server 2005 Monitoring Server Performance ...best practices for upgrading various types of hardware. This course is divided into three units: Basic Upgrades, Peripheral Upgrades and System Resources, and Performance Monitoring. The Basic Upgrades unit covers memory types, memory modules, and memory installation and upgrade. The Peripheral Upgrades and System Resources unit covers network cards, peripheral cards, and diagnostic tools. The  more...

Succession Planning Successors Plan Evaluation Planning Tools In Succession Planning: Successors and Plan Evaluations and Planning Tools you will learn about utilizing the internal labour bank of an organization, and you will learn guidelines for using promotion policy and internal development strategies. The course also focuses on evaluation of the Succession Plan, how vital this is both for the success of the plan and encouraging strategic support for the  more...

Conducting Meetings The Meeting Process ...da for a meeting. Ensure that best practices are followed for meeting procedures, such as taking minutes, keeping discussions focused, and summarizing accomplishments and action items. Objectively evaluate a meeting's effectiveness. Audience Managers and employees who want to learn the appropriate process for conducting meetings.  more...

Conducting Meetings Effective Meeting Communication ...s to build a positive climate during a meeting and follow best practices of verbal and nonverbal communication to conduct a successful meeting. Learn To Distinguish between different meeting climates and employ techniques for fostering a positive meeting climate. Use clear, appropriate language to enhance communication with and among  more...

Team Participation Decision Making in Teams ...cisions. Learn To Apply best practices for making team decisions. Understand and avoid 'groupthink,' in which team members become complacent about thinking independently. Act appropriately to influence biased team members. Rate team options against predetermined criteria.  more...

Windows Server 2003 Planning Network Infrastructure Part 1 ...h their functions. To identify best practices for planning a Windows Server 2003 network. To match network devices with their features. To identify guidelines for router use in network infrastructures. To identify benefits of using switching in a network infrastructure.  more...

Windows Server 2003 Planning Network Infrastructure Part 1 ...h their functions. To identify best practices for planning a Windows Server 2003 network. To match network devices with their features. To identify guidelines for router use in network infrastructures. To identify benefits of using switching in a network infrastructure.  more...

Windows Server 2003 Planning Network Infrastructure Part 3 ...lanning an IPSec policy. Identify best practices for planning IPSec deployment. Match IPSec troubleshooting tools with their uses. Identify an optimal IPSec troubleshooting strategy for a given scenario. Unit 2: Network Access 1 (1.5 - 2 hours) Match network access requirements with their  more...

Windows Server 2003 Planning Network Infrastructure Part 3 ...lanning an IPSec policy. Identify best practices for planning IPSec deployment. Match IPSec troubleshooting tools with their uses. Identify an optimal IPSec troubleshooting strategy for a given scenario. Unit 2: Network Access 1 (1.5 - 2 hours) Match network access requirements with their  more...

Designing a MS Exchange Server 2003 Organization Connectivity ...or implementing Network Load Balancing (NLB). Identify best practices for partitioning data. Identify guidelines for implementing server clustering. Identify considerations for designing Microsoft Exchange Server 2003 clusters. Identify important aspects of a data storage solution. Identify planning considerations for data storage. Unit 2: Design Inter-Organizational  more...

Supply Chain Management Building a Sustained Competitive Advantage ...OR model with their descriptions. Identify metrics for best practices in supply chain performance. Identify guidelines for establishing best practices in supply chain performance metrics. Identify market realities that organizations face when making the transition to level 4. Identify requirements for a smooth transition to level 4. Identify challenges when implementing a  more...

Project Planning ...his course, learners can develop a repertoire of planning best practices to be used on the job. This course will assist in preparing the learner for the PMI?? Project Management Professional (PMP) certification exam.. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the Project Management Institute (PMI??), Inc.,  more...

Business Travel Safety - Developing a Corporate Travel Program In Business Travel Safety: Forming a Corporate Travel Safety Program, you will learn how to facilitate safe and efficient travel for employees. You will learn best practices for developing a corporate travel safety program, how to choose the best travel agency for your organization, and why it is important to prepare for emergencies before traveling..  more...

Design for X DFX Successful organizations, in both the manufacturing and service sectors, are becoming more customer focused. New products and services to meet the existing and future needs of customers are being introduced. In the continued quest for superior products and services, there is a drive to reduce cycle time and times to market while reacting faster to market and technology changes. A number of  more...

Residential Green Remodeling - Design Construction and Certification ...ucts, design principles, system planning and construction best practices. An overview of Personal and building certification programs is complemented by a discussion of incentives available from government sources. Course Objectives - The Participant will be able to understand and implement: 1. Green Building Design Principles and Practices 2. Sustainable Design Concepts 3.  more...

Green Infrastructure - Site Assessment - Best Practices course Quiz ...n the Green Infrastructure series. The Site Assessment - Best Practices training module gives you the information and action items for assessing sites and identifying opportunities to implement Best Management Practices (BMPs) in Green planning, design and construction. Topics Discussed: - Mechanisms to affect right-of-way construction by private utilities - Technology to minimize  more...

Green Infrastructure - Utilities - Best Practices course + Quiz ...Best Practices is one of an eight course series on Green Infrastructure that provides a template for design and implementation of Green Building concepts as they apply to cities and municipalities. This online, self-paced training course gives you the information and action items for assessing sites and identifying opportunities to implement Best Management Practices (BMPs) in Green  more...

Green Infrastructure - Pavement Best Practices course + Quiz ...Best Practices course is one of an eight course series on Green Infrastructure that provides a template for design and implementation of Green Building concepts as they apply to cities and municipalities. This 3 hour online course gives you the information and action items to assess sites and identify opportunities to use Best Management Practices (BMPs) in Green planning, design and  more...

Green Infrastructure - Landscape - Best Practices course Quiz ...Best Practices course is a 3-hour online, self-paced course. It is one in a series of Best Management Practices (BMPs) training modules. In this training module you will be given the information and action items to assess sites and identify opportunities to use Best Management Practices in Green planning, design and construction. Topics of discussion in the Green Infrastructure -  more...

Green Infrastructure - Stormwater Management - Best Practices - Plus Quiz ...Best Practices is an online, self-paced, training program. This 3-hour online course gives you the information and action items to assess sites and identify opportunities to use Best Management Practices (BMPs) in Green planning, design and construction. Topics presented in the Green Infrastructure - Stormwater Management - Best Practices program include: - Integrated stormwater  more...

Reducing Medication Errors A Focus on the Med Pass ...vention of medication errors. With a focus on the current best practices of medication preparation and administration this course will enhance understanding of the survey process and remedies the Centers for Medicare and Medicaid Services (CMS) may enforce. The goal is to reduce facility medication error rates in order to provide safe medication administration to residents. This course would  more...