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From STM
Electronics 101
Overview of basic electronics.
Excellent for non-technical personnel and goood first step for serious electronic student or technician.
* Definitions of voltage, current, resistance and other key terminologies
* Demonstration examples of terms
* Introductory explanation of component functions
* Assembly of simple circuits to better understand circuit operation
Training performed at STM
more...
Electronics 101
From Business Coach Philippines
Effective Purchasing Management Seminar
...
SEMINAR OBJECTIVES:
1. To enable the participants to better understand the different methods and strategies in purchasing and adopt strict purchasing policies.
2. To enable the participants to appreciate the importance of good vendor relations in purchasing and adopt a quality supplier program for a more efficient purchasing system.
3. To enable the participants to learn and adopt in
more...
Effective Purchasing Management Seminar
...
SEMINAR OBJECTIVES:
1. To enable the participants to better understand the different methods and strategies in purchasing and adopt strict purchasing policies.
2. To enable the participants to appreciate the importance of good vendor relations in purchasing and adopt a quality supplier program for a more efficient purchasing system.
3. To enable the participants to learn and adopt in
more...
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Organisation and Management an Introduction


... delegates should ascertain before delegating tasks
- Be better able to determine the support that delegates should give to their delegates during their performance of the specified tasks
CONTENT:
- What is delegation?
- Advantages of delegation to delegates
- What might be delegated?
- Benefits of delegation to delegates
- Prerequisites for effective delegation
- Support necessary
more...
Organisation and Management an Introduction
SAP and Joint Venture Accounting
...techniques available will enable delegates to communicate better with financial professionals, within and external to their organisations, and to become more effective managers. This will be achieved through:
Immediate use of the tools and techniques of financial review, analysis and financial management that will be acquired
Becoming better informed and using new financial skills
more...
Managing Internal and External Cultural Diversity


...rganisation as a whole
- Use kinesics and kinesiology to better understand the emotions of people in organsations
CONTENT:
- Barriers to effective communication (Filtering, Selective perception, Emotions, National Language, Culture, Cultural differences)
- Miss-management of multiculturalism
- Gender differences
- Conflict between body language and spoken words
- Efforts to avert or
more...
Advanced Budgeting For Business Enhancement


...lity to utilise budgeting & financial skills required for better decision-making
- Identify sources of financial and business data to support the budgeting process
- Demonstrate the use of the appropriate techniques and methodologies to simulate typical business scenarios
- Use Information for informed management decisions
- Exhibit a heightened understanding of managementa s
more...
Advanced Financial Accounting
...techniques available will enable delegates to communicate better with financial professionals, within and external to their organisations, and to become more effective managers. This will be achieved through:
Immediate use of the tools and techniques of financial review, analysis and financial management that will be acquired
Becoming better informed and using new financial skills
more...
From PetroEDGE
Drilling Essentials For New Engineers Non-Technical Professionals 26 27 March 2012 KL Malaysia


...his 2-day industry fundamentals training course, you will better able to:
Understand drilling terminology & drilling processes for completing onshore & offshore wells
Appreciate major cost components of drilling operations and its impact for better project planning and management
Better visualise major drilling equipment and their technical functions to promote a deeper
more...
Drilling Essentials For New Engineers Non-Technical Professionals 26 27 March 2012 KL Malaysia
DRILLING ESSENTIALS FOR NEW ENGINEERS NON-TECHNICAL PROFESSIONALS 20-21 March 2012 Beijing China



...his 2-day industry fundamentals training course, you will better able to:
Understand drilling terminology & drilling processes for completing onshore & offshore wells
Appreciate major cost components of drilling operations and its impact for better project planning and management
Better visualise major drilling equipment and their technical functions to promote a deeper
more...
Introduction to Oil Gas Exploration Production For New Engineers Non-Technical Professionals 12-13 DECEMBER 2011 KUALA LUM
...his 2-day industry fundamentals training course, you will better able to:
- Appreciate the dynamics of world energy demand & supply and its impact on pricing
- Understand the formation of petroleum reservoirs and basic geological considerations
- Examine the exploration process to gain an overview of the technical processes involved
- Gain a comprehensive overview of drilling activities
more...
9th run in Malaysia Revised Content EPCIC Contract Management Essential Elements of International Contract Law 13 15 Decemb


...ue contracts, avoid dangerous and often hidden terms, and better understand your position and your project.
PetroEdge has researched and developed a 3-day separately book-able workshop that covers important topics such as contract commitments, issues of indemnity and liability, guarantees, contract gaps or loopholes and clauses to protect your interests. This course will teach you to
more...
Introduction to Oil Gas Exploration Production For New Engineers Non-Technical Professionals 12-13 DECEMBER 2011 KUALA LUM
...his 2-day industry fundamentals training course, you will better able to:
- Appreciate the dynamics of world energy demand & supply and its impact on pricing
- Understand the formation of petroleum reservoirs and basic geological considerations
- Examine the exploration process to gain an overview of the technical processes involved
- Gain a comprehensive overview of drilling activities
more...
Drilling Essentails for New Engineers and Non-Technicals Professionals in Oil Gas 30-31 January 2012 Miri Sarawak


...his 2-day industry fundamentals training course, you will better able to:
Understand drilling terminology & drilling processes for completing onshore & offshore wells
Appreciate major cost components of drilling operations and its impact for better project planning and management
Better visualise major drilling equipment and their technical functions to promote a deeper
more...
Floating Production Storage Offloading Design and Technology Expert Trainer Jean - Paul Denise



...on still remains on how to drive greater efficiency from better FPSO designs and what are the new developments in turret, mooring, swivel technologies to improve safety and lower cost.
This 3 day training course will focus on the key technical questions that an FPSO project team need to address as part of the overall FPSO design project. The course has been exclusively designed to equip
more...
Design of Subsea Control Systems Umbilicals Expert Faculty Jonathan E Williams PhD


A reliable operation combined with accurate control and monitoring of subsea installations is essential to ensure the highest production availability, while providing a safe and environmentally friendly field operation.
As subsea production stretches the boundaries through long tiebacks, and high pressures, the demand on control systems becomes even higher. This training course will look into
more...
Drilling Essentials for New Engineers and Non-Technical Professionals in Oil Gas 25 - 26 August 2011




...his 2-day industry fundamentals training course, you will better able to:
Understand drilling terminology & drilling processes for completing onshore & offshore wells
Appreciate major cost components of drilling operations and its impact for better project planning and management
Better visualise major drilling equipment and their technical functions to promote a deeper
more...
Drilling Essentials for New Engineers and Non-Technical Professionals in Oil Gas 17 - 18 August 2011



...his 2-day industry fundamentals training course, you will better able to:
Understand drilling terminology & drilling processes for completing onshore & offshore wells
Appreciate major cost components of drilling operations and its impact for better project planning and management
Better visualise major drilling equipment and their technical functions to promote a deeper
more...
introduction to Exploration and Production for New Engineers and Non-Technical Professionals 15th - 16th August 2011



...his 2-day industry fundamentals training course, you will better able to:
- Appreciate the dynamics of world energy demand & supply and its impact on pricing
- Understand the formation of petroleum reservoirs and basic geological considerations
- Examine the exploration process to gain an overview of the technical processes involved
- Gain a comprehensive overview of drilling activities
more...
Drilling Essentials for New Engineers and Non-Technical Professionals in Oil Gas Vietnam 22nd - 23rd August 2011



...his 2-day industry fundamentals training course, you will better able to:
Understand drilling terminology & drilling processes for completing onshore & offshore wells
Appreciate major cost components of drilling operations and its impact for better project planning and management
Better visualise major drilling equipment and their technical functions to promote a deeper
more...
Introduction to Oil Gas Exploration Production For New Engineers Non-Technical Professionals 18-19 July 2011



...s 2a day industry fundamentals training course, you will better able to:
- Appreciate the dynamics of world energy demand & supply and its impact on pricing
- Understand the formation of petroleum reservoirs and basic geological considerations
- Examine the exploration process to gain an overview of the technical processes involved
- Gain a comprehensive overview of drilling activities a
more...
Introduction to Petrophysics - Log Analysis LWD Wireline 30 May 3 June 2011 Kuala Lumpur Malaysia

... geophysical and logging/ core technologies to understand better their role in petrophysical analysis, formation evaluation, and reservoir characterization. Pros & cons of key datasets will be addressed, with emphasis on need for integrative studies and selection of tool combinations to resolve key issues. You will learn quick-look qualitative techniques as well as quantitative aspects such
more...
Introduction to Oil Gas Exploration Production For New Engineers Non-Technical Professionals 30 - 31 May Singapore
...his 2-day industry fundamentals training course, you will better able to:
- Appreciate the dynamics of world energy demand & supply and its impact on pricing
- Understand the formation of petroleum reservoirs and basic geological considerations
- Examine the exploration process to gain an overview of the technical processes involved
- Gain a comprehensive overview of drilling activities
more...
Drilling Essentials For New Engineers Non-Technical Professionals 28 29 March Kuala Lumpur Malaysia



...his 2-day industry fundamentals training course, you will better able to:
Understand drilling terminology & drilling processes for completing onshore & offshore wells
Appreciate major cost components of drilling operations and its impact for better project planning and management
Better visualise major drilling equipment and their technical functions to promote a deeper
more...
Fundamentals of Upstream Oil Gas Contracts for Engineers Procurement Professionals



...ue contracts, avoid dangerous and often hidden terms, and better understand your position and your project.
This three day intensive workshop that covers important topics such as contract commitments, issues of indemnity and liability, guarantees, contract gaps/ loopholes and clauses to protect your interests. This course will teach you to identify key contract issues fast and provide you
more...
Technical Report Writing Presentation Skills For Oil and Gas Professionals 24 January 2011 - 26 January 2011




Oil & Gas professionals increasingly need to translate complex findings, analysis and recommendations for effective decision making. If you a face challenges in getting your findings into paper and presenting it effectively, you will benefit from this 3-day training course:
EFFECTIVE TECHNICAL REPORT WRITING FOR OIL & GAS PROFESSIONALS
a Write and turn-around accurate technical documents
more...
Introduction to Oil Gas Exploration Production For New Engineers Non-Technical Professionals




- Appreciate the dynamics of world energy demand & supply and its impact on pricing
- Understand the formation of petroleum reservoirs and basic geological considerations
- Examine the exploration process to gain an overview of the technical processes involved
- Gain a comprehensive overview of drilling activities - from pre-drilling preparation, through to well drilling, well evaluations and
more...
From Dragon Teambuilding Int. Ltd.
The Hollywood Challenge
Hollywood blockbusters require countless months and millions of dollars to produce. Replicating this high pressure environment a with everything on the line a the Hollywood Challenge requires each team to plan, script, direct, perform and edit a 5 minute Hollywood blockbuster of their own. With a deadline to meet and pitfalls every step of the way, anything and everything can go wrong in this
more...
The Hollywood Challenge
Hollywood blockbusters require countless months and millions of dollars to produce. Replicating this high pressure environment a with everything on the line a the Hollywood Challenge requires each team to plan, script, direct, perform and edit a 5 minute Hollywood blockbuster of their own. With a deadline to meet and pitfalls every step of the way, anything and everything can go wrong in this
more...
The Sommelier for a Day Challenge



...LIER FOR A DAYa
a Sniff, swirl and slurp your way to better team performance!a
We offer highly motivational yet entertaining wine-themed team-building events in exclusive locations in China and Asia. We provide experienced event managers and hosting team who can create a highly memorable, entertaining and motivational experience for the participants.
Your staff will be refreshed by
more...
From Predictive Analytics World
Predictive Analytics World, April 25-26, 2012 in Toronto
... new ways to position it at your organization, there's no better place to get your bearings than Predictive Analytics World. See what other companies are doing, witness vendor demos, participate in discussions with the experts, network with your colleagues and weigh your options!
For more information: predictiveanalyticsworld. com/ toronto/ 2012
Registration: -- THREE WAYS TO SAVE:
1.
more...
Predictive Analytics World, April 25-26, 2012 in Toronto
Predictive Analytics World, March 4-10, 2012 San Francisco

... new ways to position it at your organization, there's no better place to get your bearings than Predictive Analytics World. See what other companies are doing, witness vendor demos, participate in discussions with the experts, network with your colleagues and weigh your options!
View agenda overview: www. predictiveanalyticsworld. com/ sanfrancisco/ 2012/ agenda_overview. php
For more
more...
Predictive Analytics World for Government Sept 12-13 in Washington DC
... new ways to position it at your organization, there's no better place to get your bearings than Predictive Analytics World for Government. See what other agencies are doing, witness vendor demos, participate in discussions with the experts, network with your colleagues and weigh your options!
For more information: www. predictiveanalyticsworld. com/ gov
Registration: http://www.
more...
From The Career Center
Access Expert Level
As you begin this course, you should have the basic skills you need to design
and create relational databases with Access. At this point, you're about knee-
deep in Access. You're able to get started and work through many of the
essential and straightforward tasks related to your work. You might be hopeful
that no one will ever ask for anything too complicated! This course takes you to
the next
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Access Expert Level
Perl Programming for CGI
...erver communications protocol: Common Gateway Interface
(better known as CGI). In this course, you will learn about the specifications of the CGI
protocol, details regarding its operation, and how to use the Perl programming language to
perform common and powerful CGI communications and processing tasks on a Web server.
To get the most from this course, you should have a thorough
more...
Legal - Basic Research
Explore the variety of legal resources available on the Internet. Determine which are as good
as or better than hard-copy materials including:
Where to look for judicial and regulatory materials
How to locate secondary-authority and law practice resources
Which resources are best for online legal research issues
How to find legislative history materials
more...
Photoshop PowerUser (Mac or PC)
In this course, you will learn professional techniques for obtaining consistent,
predictable, high-quality images from Photoshop. The course addresses color correction
processes for each of the three primary uses of Photoshop?desktop printing, Web images,
and preparing images for commercial printing. You will learn a balanced approach, starting
with system calibration, through the scanning
more...
From QLogy Management Services Pvt. Ltd
ITIl V3 SS Training In Bangalore Contact Service Desk1800-200-2003
...ing services across India. We strive hard to provide much better offers and discounts to all our customer base and here comes the never before offer for the year 2012. Please find below the details of the OFFER 2012
OFFER 2012:-
Grab the opportunity this year if you wish to do any other training programme with QLogy with the OFFER 2012. Below are the highlights of this offer
Ongoing
more...
ITIl V3 SS Training In Bangalore Contact Service Desk1800-200-2003
...ing services across India. We strive hard to provide much better offers and discounts to all our customer base and here comes the never before offer for the year 2012. Please find below the details of the OFFER 2012
OFFER 2012:-
Grab the opportunity this year if you wish to do any other training programme with QLogy with the OFFER 2012. Below are the highlights of this offer
Ongoing
more...
ITIL V3 Foundation Training Chennai Bangalore - Contact Service Desk1800-200-2003
...ing services across India. We strive hard to provide much better offers and discounts to all our customer base and here comes the never before offer for the year 2012. Please find below the details of the OFFER 2012.
Call Piyush @ +91. 9390560020 or Vinoth @ +91. 9343916658 or mail us @ OFFER2012@QLogy. Comto know more details.
Ongoing Discount Ongoing Discounts from Rs 1000 to Rs 8000
more...
ITIL V3 Foundation Training At Bangalore - Contact Service Desk1800-200-2003
...ing services across India. We strive hard to provide much better offers and discounts to all our customer base and here comes the never before offer for the year 2012. Please find below the details of the OFFER 2012.
Call Piyush @ +91. 9390560020 or Vinoth @ +91. 9343916658 or mail us @ OFFER2012@QLogy. Comto know more details.
Ongoing Discount Ongoing Discounts from Rs 1000 to Rs 8000
more...
CISA Training



Certified Information Systems Auditor (CISA) is an audit professional certification sponsored by the Information Systems Audit and Control Association (ISACA). The CISA program is designed to assess and certify individuals in the IS audit, control and security profession who demonstrate exceptional skill and judgment.
The CISA certification is for IS audit, control, assurance and/ or security
more...
From IntSol India
Sharepoint 2010 Workshop in Bangalore




Course Objectives
This training program is intended for developers who wish to understand latest Microsoft SharePoint Server 2010 technologies and enable them to get a better understanding how real-world applications are built using SharePoint 2010. Course
Pre-Requsites:
The participants who attend this training require to have the following skills
1. Microsoft. NET 2. 0 Framework
more...
Sharepoint 2010 Workshop in Bangalore
From Prediction Impact
Predictive Analytics for Business Marketing and Web 2011
Predictive Analytics for Business, Marketing and Web 2011
Oct 27-28, 2011 in San Francisco, CA
A two-day intensive seminar brought to you by Prediction Impact, Inc. For more information go to http://www. businessprediction. com.
98% of attendees Oct-2008 to May-2010 rated the instructor Excellent or Very Good.
"At Intuit we're already using data as an asset on the web, but this
more...
Predictive Analytics for Business Marketing and Web 2011
Predictive Analytics for Business, Marketing and Web 2011
Oct 27-28, 2011 in San Francisco, CA
A two-day intensive seminar brought to you by Prediction Impact, Inc. For more information go to http://www. businessprediction. com.
98% of attendees Oct-2008 to May-2010 rated the instructor Excellent or Very Good.
"At Intuit we're already using data as an asset on the web, but this
more...
Predictive Analytics for Business Marketing and Web 2011 San Francisco
Predictive Analytics for Business, Marketing and Web 2011
April 14-15, 2011 (NYC), and Oct 27-28, 2011 (San Francisco)
A two-day intensive seminar brought to you by Prediction Impact, Inc. For more information go to http://www. businessprediction. com.
98% of attendees Oct-2008 to May-2010 rated the instructor Excellent or Very Good.
"At Intuit we're already using data as an asset on
more...
From Calyptus Consulting Group
Cost and Price Analysis

... the fundamentals of cost analysis techniques so they are better able to effectively evaluate supplier proposals and perform value analysis. We will define the concepts of price analysis, cost analysis, and best value. Examples of effective tools and techniques will be considered in the analysis of direct labor, materials, overhead, G&A costs, profit and profit margins. Learning curves and the
more...
Cost and Price Analysis
Intermediate Negotiations

...better understanding of the negotiation process and negotiating tactics and styles. Participants will learn to develop basic negotiating skills in one-on-one and team negotiations. Topics covered include the negotiating environment; importance of planning; choosing a negotiation model that works; and establishing agendas and control plans. To ensure learning, an opportunity to apply knowledge
more...
Subcontract Administration

This program discusses the essential aspects of subcontract administration and supplier management. Participants will learn to identify risks and work with suppliers to reduce and retire project risks, be able to better manage the change order process, and understand and apply various techniques to track and manage supplier cost, quality, and schedule performance.
more...
From Lorman Education Services
IRS Form 1099 Reporting: What You Need to Know
... informative seminar and sharpen your 1099 savvy. Develop better, more accurate reporting skills - keep your business audit-ready and in compliance. Determine a worker's status without hesitation - every time - and stay current and in the clear.
Benefits for you
- Increase your filing savvy and avoid late filing and failure to file penalties
- Walk through the 1099 series of forms with ease -
more...
IRS Form 1099 Reporting: What You Need to Know
Financial Statement Analysis: Interpret Financial Results for Better Management, Investment and Credit Decisions
Benefits strong Spot the key performance indicators found - and sometimes hidden - in financial statements. /strong
Financial statement analysis is one of the most complicated and time-consuming tasks you will face, but it is a key means of determining the financial health of a company. Financial statements often contain a gold mine of information if you know what to look for. Join us for this
more...
Fundamentals of Construction Contracts: Understanding the Issues
...gh the entire process of contract development so that you better understand important contract provisions and how to properly document project conditions.
Benefits for You
- Learn the basic rules of tendering
- Get up to speed on project delivery and contract structure
- Avoid costly problems by addressing key issues in construction contracts for energy projects
- Increase the chances of
more...
Fundamentals of Construction Contracts: Understanding the Issues
...gh the entire process of contract development so that you better understand important contract provisions and how to properly document project conditions to minimize your risk of devastating financial loss.
Benefits for You
- Give your company the best chance to succeed - take advantage of alternative dispute resolution provisions
- Tips on getting through the project closeout phase
- Learn
more...
Landlord and Tenant Law
...tion out of trouble.
Benefits for You
- Tips on drafting better leases
- Determine what questions you can ask on a rental application
- Skillfully maneuver through the entire eviction process
- Avoid legal battles by getting a firm grasp of both landlord and tenant obligations
This seminar is designed for attorneys, property managers, presidents, vice presidents, general managers, landlords,
more...
From Jef Menguin Workshops and Seminars
Customer Service Professional
...lways ask yourself, a How can I improve?a a How can I better serve my clients?a The responsibility for doing this rests on you and you alone. To be successful in business, you must be open to learning how to improve. When you ask yourself, before a client has to tell you, how you can improve in business, you are one step ahead of the competition
Learning Objectives
1. Assess
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Customer Service Professional
Five Star Teamwork - Team building workshop in the Philippines




...n they collaborate to achieve results that are bigger and better than those that could be realized individually.
Simply put, ita s what people DO that makes them a team a not the mere fact that theya ve been assembled. Effective teams understand that teamwork is a behavioral issue. Team members recognize that their success is inextricably linked with one another, and they act
more...
From Lorman Education Services
Understanding Land Records
...
Attend this seminar and get the practical information to better understand the process of researching and evaluating land records. Our expert speakers will help you understand how to identify real property interests and sources of land information, explain how property interests are created and transferred, and discuss title search procedures. Register today and get the information you need to
more...
Understanding Land Records
...
Attend this seminar and get the practical information to better understand the process of researching and evaluating land records. Our expert speakers will help you understand how to identify real property interests and sources of land information, explain how property interests are created and transferred, and discuss title search procedures. Register today and get the information you need to
more...
Discovery Skills for Legal Professionals
...ou develop and enhance your litigation skills in order to better assist attorneys. You will get helpful hints and key tools of the trade to help you become more efficient and effective as a key member of the litigation team. And that's not all! This seminar will also change the way you approach preparing a trial notebook. Register today and get a game plan for ensuring success for you and your
more...
Nuts and Bolts of Payroll Taxes
...payroll taxes. /strong
Attend this seminar and obtain a better understanding of the interplay between state and federal tax issues, including treatment of various types of workers, benefits provided to those workers and treatment of nontraditional compensation for tax purposes. Whether you are new to the field or have years of experience, this is one learning opportunity you won't want to
more...
Managing Construction Projects
...ession or very experienced, this seminar is your key to a better managed project - and a better bottom line. You simply can't afford to miss this opportunity - register today!
Benefits for You
- Avoid headaches related to confusing project delivery options - what works best for you?
- Minimize your risk by understanding the law of tendering
- Equip yourself to confidently handle construction
more...
Form 990
...general public. Sign up today!
Benefits for You
- Gain a better understanding of how information should be presented
- Recognize the difference between exempt and nonexempt income
- Avoid common errors in reporting compensation and functional expenses
- Tips on collecting the information needed specifically for the Form 990
- Understanding the public's perception of the organization based on
more...
Overtime and the Salaried Employee: A Disaster Waiting to Happen
... for overtime are complex. Attend this seminar and gain a better understanding of the potential liability of unpaid overtime claims. You'll also learn about voluntary compliance - do you pay only on a go-forward basis, or do you pay retroactively? These are difficult questions to answer. Register today to hear examples that will answer these questions - and more.
Benefits for You
- Get up to
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Subdivision Development
...and the market also work to shape the development. Gain a better understanding of the subdivision development process and what you need to know to build a successful project.
Benefits for You
- Learn how to approach the subdivision process
- Gain a better understanding of the approvals process and permitting requirements
- Enhance your knowledge of infrastructure and engineering considerations
more...
From Bold New Directions
Creating Customer Loyalty



Creating Customer Loyalty is a one day training program that transforms the way professionals see opportunities for customer service.
Creating Customer Loyalty is based on the premise that EVERYONE is our customer; and both internal and external customers need to be satisfied. To truly serve, one must first become more intensely self-aware and then heighten onea s ability to notice their
more...
Creating Customer Loyalty
Thriving In Times of Change



...roductivity
- Improved ability to prevent conflicts
- Better ability to focus on company priorities
- Commitment to create a positive team culture
- Capacity to respond positively to change
- Improved understanding of clientsa challenges
- Development of action plans for further growth
Who Should Attend?
- Teams from all levels of the organization
- Team Leaders &
more...
Coaching Skills For Managers




Coaching Skills For Managers is a program designed to shift leadership practices from the old command & control model to a more inclusive and participative style.
This interactive program delivers powerful tools for leaders and managers at all levels. It helps leaders better access and align their staffs personal experiences, traits and skills.
Participants will also discover more about
more...
From Lorman Education Services
Appellate Practice: A View From the Bench
Do you have the latest and most effective strategies for appellate practice?
Register for this information-packed seminar and get a win-win approach to succeeding in appeals court. Hear about the latest issues in jurisdiction, finality and standards of review. Get all your toughest questions answered regarding writing a successful brief. Find out how you can prosper in spite of complex laws and
more...
Appellate Practice: A View From the Bench
Training for Supervisors: How to Limit Liability for Employment Issues
...d practical suggestions for ensuring your supervisors are better equipped to appropriately manage your workforce. You'll learn to minimize your company's risk while your supervisors act proactively and legally to ensure your operational needs are met. Register today!
Benefits for You
- Effective, down-to-earth strategies to avoid costly HR mistakes
- Hiring do's and don'ts you need to follow
more...
Low-Impact Development and Storm Water Management
Do you have the latest and most effective strategies for low-impact development?
Attend this enlightening seminar and stay abreast of the latest issues relating to low-impact development and storm water management. Our seasoned professionals will provide practical answers to your most pressing questions about land use trends that impact water quality. You'll get an inside look at how to respond
more...
Auto Claims and Trials: Winning, Defending and Understanding Coverage
...ou practice automobile litigation daily or simply wish to better understand auto litigation for your paralegal or insurance practice, this is one crash course you can't afford to miss.
Benefits for You
- Navigate the confusing policy language and law governing uninsured and underinsured motorist coverage
- Successfully prosecute and defend auto cases
- Learn to deal with tricky bad faith
more...
Understanding California's Public Construction Bidding Process
...g on public contracts, but want to understand the process better? Are you employed by a public agency that wants to take advantage of construction contracting options while minimizing the likelihood of protests? Are you an attorney who wants to help your client take advantage of public money available for construction projects?
If you answered yes to any of these questions or if you just
more...
How To Write A Response-Producing Sales Letter
...appy are you with the response you re getting? Want to do better? Of course you do!
So join us for an informative and fun session as top direct mail copywriter Ernest Nicastro shows you How to Write a Response-Producing Sales Letter. Loaded with actionable sales letter tips, this teleconference will arm you and your business with powerful, proven pointers for making every letter you write more
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From Wintrac Inc.
How to Improve your Project Success Rate
...roject success can be the norm in your organization. Even better, the means for doing this is available to your management team today. Proven techniques are available to ensure that every project is a good investment, appropriate resources are committed, the work is properly planned and executed and management is fully informed of accurate status throughout. This management workshop explains
more...
Software Requirements Definition and Management
...at requirements definition tools and techniques today are better than ever. However, requirements remain an issue in IT projects. There is still a poor understanding of all the factors at work in an IT project that must be considered if the project team is to have an adequate, internally consistent and robust set of requirements.
The Solution
Software Requirements: Definition and
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Leadership Skills for the Project Professional
Leadership Skills for the Project Professional is a two day advanced project management course designed to strengthen the leadership skills of the project/ program management practitioner. Participants examine the different roles of manager and leader and consider the relative merits each role in the project or program environment. Because the program/ project manager serves as the primary liaison
more...
Illustrator CS Creating Complex Illustrations (Level 2 - Windows)
...ills to create more complex illustrations, you may need a better understanding of how to print your documents without any errors or color mismatches, or you may need to prepare illustrations for the Web. In this course, you will create complex, robust illustrations that go beyond those you could create using Illustrator's basic tools.
You can get a complete list of other Adobe classes at
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Advanced Java Language Topics
The Java programming language has a number of powerful capabilities that have been introduced in recent releases of the Java platform. These include such things as generics, reflection, assertions, inner classes, and enumerations. Though many Java programmers have seen these technologies used in the Java libraries, for example the generic Collection classes, they are slow to adopt them in their
more...
Desktop Virtualization with VMware View
...o be the next great wave in IT's ongoing quest to provide better service, higher availability, improved security, increased standardization and a more robust computing environment while lowering deployment, administration and infrastructure costs.
Desktop Virtualization with VMware View 4. 5 is a 4-day intense introduction to desktop virtualization using VMware's immensely popular View 4. 5
more...
Leading Through Changeleadership development
Change management is the art and science of guiding an organization and its people through the predictable transitions from current reality to a preferred future position. Change manifests in various forms with diverse results and emotions, but there are two things that you can count on: Change wona t go away; it will only increase and you and the people around you need to learn to embrace
more...
Advanced Administration of WebSphere Application Server v5
This training course is meant for medium to large scale companies maintaining a complex WebSphere based web site. The course covers advanced topics in the area of Work Load Management (WLM), name service, security, script based automation and transaction management.
After taking this course, students will be able to design a WebSphere based system that is more secure, easier to manage and
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Advanced WebSphere Application Server v61 Administration
...system that is more secure, easier to manage and performs better. Students will also be familiar with some of the new administrative tools that are available with WebSphere v6. 1, some of which can also be used in a WebSphere v6. 0 environment.
In the labs students will gradually build a complex WebSphere environment from scratch. Changes will be made to a 'staging' enviornment and then
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WebSphere Application Server V6 Overview for Managers
This course provides an overview of IBM WebSphere Application Server v6 and is intended for managers with teams working on different areas of WebSphere Application Server. This course clears the air on the application server's functionality and its different features. Having understood the key features of the product and its capabilities, participants will be better able to allocate resources in
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Advanced Administration of WebSphere Application Server v6
This training course is meant for medium to large scale companies maintaining a complex WebSphere based web site. The course provides hands-on practice performing the tasks required in a production WebSphere environment. This course covers WebSphere Network Deployment Edition v6.
The course covers advanced topics in the area of Work Load Management (WLM), security, script based automation and
more...
WebSphere Application Server v7.0 Overview for Managers
This course provides an overview of IBM WebSphere Application Server v7. 0 and is intended for managers with teams working on different areas of WebSphere Application Server. This course clears the air on the application server's functionality and its different features. Having understood the key features of the product and its capabilities, participants will be better able to allocate resources
more...
Advanced WebSphere Application Server 7.0 Administration
This training course is meant for companies maintaining a complex WebSphere based web site. The course provides hands-on practice performing the tasks required in a production WebSphere environment. This course uses WebSphere Network Deployment Edition v7. 0 in the labs. The labs use a Linux environment to install and configure WebSphere although configuration in a Windows environment would be
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Project Management for the Business Manager
The Challenge
Do you own your own business or operate as an entrepreneur within a larger enterprise? If yes, then you understand the urgent need to get projects done on time the first time, with delivery of all that was promised. Are your projects completing as planned? If not, would you benefit from project training that you can actually use to get the job done? Would it help if the course
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The Core of Project Management Scope, Time, Cost and Delivery
The Challenge
It takes more than abstract knowledge to be successful at the actual work at hand: managing projects. That means we need Project Management training that does more than just focus on passing an exam. What we need is PM training that focuses on those concepts, tools and techniques that actually help us to get the job done. When we leave the course we want to feel as though we can
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Essential Project Skills for Teams
...nagement topics help participants understand how they can better assist the project manager in planning and controlling the project. Participants also gain insights into important people skills such as conflict management, delegation, effective communication and even management of stakeholder expectations. Participants are led through a series of exercises, each of which contributes to greater
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Project Management for Teams
The Challenge
The project team is the engine that makes the project move. Every team gathers requirements, designs and builds the product and executes delivery to the customer. But truly effective teams do much more. They fine tune estimates to ensure that project budget and schedule are realistic. They help the customer to define quality and then build that quality into the product. They are
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Foundation in Project Management
The Challenge
It takes more than abstract knowledge to be successful at the actual work at hand: managing projects. That means we need Project Management training that does more than just focus on passing an exam. What we need is PM training that focuses on those concepts, tools and techniques that actually help us to get the job done. When we leave the course we want to feel as though we can
more...
Project Management for Technical Professionals
The Challenge
All too often Project Management training focuses only on passing an exam. Unfortunately, this kind of PM training does not necessarily provide what is needed for the actual work at hand: managing projects. What we need is PM training that focuses on those concepts, tools and techniques that actually help us to get the job done. When we leave the course we want to feel as though we
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Project Management Fundamentals (project managment)
The Challenge
Project Management training can be all about passing an exam, but that does not necessarily help with the actual work at hand: managing projects. What we need is PM training that focuses on those concepts, tools and techniques that actually help us to get the job done. Where can we find such training?
The Solution
Project Management Fundamentals provides two days of practical,
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Project Management Overview for Managers
The Challenge
Within virtually every enterprise there is growing understanding of just how crucial successful projects are to financial well-being. After all, our ability to reach Strategic Objectives largely depends on the success of our major initiatives. In parallel with this understanding is the realization that all levels of the organization must become conversant with the primary principles
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Complete Spring Web
The Spring Framework is an open source application framework for Java. This framework has taken the Java software community by storm. Its popularity continues to rise and expand to other development communities like .NET. Spring provides the technology to develop everything from small, stand-alone applications to large, complex, enterprise systems out of simple POJOs (plain old Java objects). In
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Adobe Fireworks CS3
...graphics for the web. However, you would now like to have better control over editing vector and bitmap graphics and also make web graphics appear the way you had intended. In this course, you'll work with some of the tools and features of Adobe ® Fireworks ® CS3 to create and edit vector and bitmap graphics, apply interesting effects, add graphical text, optimize graphics, and export
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Sales Over the Phone (Road Map to Telephone Sales Excellence)
What makes a sales superstar? You might think it is all about the perfect opening line or closing pitch. However, becoming a sales superstar is much more nuts and bolts than that. This program gives you a helpful structure for each day that allows you to set goals and get organized to keep you motivated. Youa ll also learn how to gain trust over the phone, find more and better leads and
more...
Security 5- Security Fundamentals v1.0
...he working knowledge a computer user possesses to achieve better efficiency in using computing resources. The certification is targeted towards today? s knowledge workers who use computing resources in their daily activities. It educates them on practical aspects of security and networking to give them an advantage over common users.
Security 5 is also for the regular home user who uses
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EC Council Security Analyst (ECSA)
...he working knowledge a computer user possesses to achieve better efficiency in using computing resources. The certification is targeted towards today? s knowledge workers who use computing resources in their daily activities. It educates them on practical aspects of security and networking to give them an advantage over common users.
Security 5 is also for the regular home user who uses
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Leading Through Change
Change management is the art and science of guiding an organization and its people through the predictable transitions from current reality to a preferred future position. Change manifests in various forms with diverse results and emotions, but there are two things that you can count on: Change wona t go away; it will only increase and you and the people around you need to learn to embrace
more...
Creating and Maintaining Life Balance
How has stress affected you in the past? Have you had to take time away from work or your family because you have felt stressed out? You, like millions of others, may have difficulty managing stress in your life. Fortunately, there are techniques you can use to better manage stress, and possibly even lessen the amount of stress you encounter on a daily basis. In this course, you will learn ways of
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Lotus Domino 7 Monitoring and Maintenance
This course covers all aspects of monitoring and maintaining a Domino Server. Dominoa s self-monitoring capabilities have expanded with each revision, the latest being Domino Domain Monitoring added to Domino 7.
With this knowledge you will better understand the recommendations on how to increase server reliability and improve server and database performance.
You can get a complete
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DB2 for z-OS Application Programming - Advanced
DB2 performance guidelines are discussed in detail. The SQL statement EXPLAIN PLAN is used to help to evaluate the efficiency of SQL statements. Advanced Programming Performance considerations are presented to "tuned" programs to perform "better" that their "untuned" counter parts.
You can get a complete list of other DB2 classes at
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Finance for Non-Financial Managers
A general understanding of Finance for Non-Financial Managers is needed in any business environment where individuals have to manage budgets or costs or to take responsibility for revenue or expenditure. With the increasing emphasis on business results it is necessary for every manager to know and understand some of the techniques and actions necessary to ensure that their unit achieves its
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Customer Care for IT Telephone Support Staff
...better understand the hidden messages and language that customers use; to understand how to identify and handle telephone types. It will provide them with questioning techniques and improve their listening skills so that they will be better able to deal with customer complaints. It will give them a deeper understanding of how to deliver real quality customer service and how to retain customer
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Macromedia Fireworks 8- Level 1
...graphics for the web. However, you would now like to have better control over editing vector and bitmap graphics and also make web graphics appear the way you had intended. In this course, you'll work with some of the tools and features of Fireworks 8 to create and edit vector and bitmap graphics, apply interesting effects, as well as add graphical text to web pages.
You can get a complete
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Microsoft Office PowerPoint 2003 Level 2
As a Microsoft ® Office PowerPoint ® 2003 user familiar with the basics, you're able to convey information clearly without much glitz. That's okay, but you can do better? audiences expect more than the basics. In this course, you will enhance presentations with features that will transform basic presentations into those with a powerful means of communication.
You can get a complete
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Microsoft PowerPoint 2004 for Macintosh Level 2
As a Microsoft? Office PowerPoint? 2004 for Macintosh user familiar with the basics, you're able to convey information clearly without much glitz. That's okay, but you can do better? audiences expect more than the basics. In this course, you will enhance presentations with features that will transform basic presentations into those with a powerful means of communication
You can get a complete
more...
Sales Over the Phone
What makes a sales superstar? You might think it is all about the perfect opening line or closing pitch. However, becoming a sales superstar is much more nuts and bolts than that. This program gives you a helpful structure for each day that allows you to set goals and get organized to keep you motivated. Youa ll also learn how to gain trust over the phone, find more and better leads and
more...
Behavioral Interviewing
This behavioral interviewing program is a dynamic course that gives you the skills to make the best hiring decisions - and avoid costly blunders. You will learn competency-based behavioral interviewing; using the accepted opinion that past and present behavior is the best forecaster of future performance. Whether youa ve performed 100 interviews or you are new to the interviewing world, this
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Project Management Fundamentals (Second Edition)
Successfully managing a project requires effective planning and adherence to the industry's best practices in every step of the process. By understanding the fundamentals of project management, you will be better prepared to initiate a project in your organization and position it for success. In this course, you will identify effective project management practices and their related processes.
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Mastering the Requirements Process
...ments process, business analysts and project managers can better manage customersa expectations and satisfy their needs. Requirements discovery is the first step to a successful project. This workshop focuses on the skills necessary to thoroughly gather requirements from users, procedures, system components, and various business documents. Quality requirements statements are the next
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Advanced JavaScript DOMScripting DHTML
Gain practical knowledge of dynamic scripting techniques by working with real-world examples of animation, shopping carts and calendars. You will learn and test concepts of menus and cookies to enable better Web page interactivity. You will learn all this with an emphasis on browser independence and the latest Web Standards compliant techniques. The course ends with a look at the future of DOM
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Design Patterns in Java Software
This course seeks to develop, for the experienced Java programmer, a strong, shared vocabulary of design patterns and best practices. The course begins with a discussion of how to recognize and apply design patterns a that is, how to incorporate pattern awareness into onea s own analysis, design, and implementation practices. The main body of the course focuses on the Gang of Four design
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Lotus Domino 8 Monitoring and Maintenance
This course covers all aspects of monitoring and maintaining a Domino Server. Dominoa s self-monitoring capabilities have expanded with each revision, the latest being Domino Domain Monitoring added to Domino 8.
With this knowledge you will better understand the recommendations on how to increase server reliability and improve server and database performance.
You can get a complete
more...
From Learning Technologies, Inc.
Problem Solving and Decision Making



...in. We also use a matrix analysis to examine how to make better, more consistent decisions (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of
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Sales Success



Relationship sales targets customer-focused sales skills that helps identify customer's needs and develop powerful solutions. We explore the selling cycle, how to match your style to your customer, and how to enhance basic communication skills (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on
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Meeting Effectiveness



Ineffective meetings are one of the most common time wasters in today's business. Our meeting effectiveness programs focus on what to do before, during and after a meeting to minimize time and maximize effectiveness. We also explore what roles need to be filled, and how to manage difficult people in meetings (See Details Below).
Every LTI classroom program is designed to achieve specific
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Cross Gender Communication



Our cross gender communication programs focus on how men and women communicate differently and how they manage conflict differently. The goal is improved understanding and an improved ability to communicate effectively (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting
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Presentation Skills



Our presentation skills program helps participants realize what they have to do before, during and after a presentation to be more effective. They examine specific techniques for dealing with stage fright, managing audio-visuals, and presenting with confidence and competence (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate
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Writing Effectiveness



... form critical grammar and composition mistakes to how to better address the needs of the audience (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of
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Managing Across Generations



...ple in today s workforce. These sessions focus on how to better understand the different generations and how to communicate more effectively across age groups. We also explore different ways to motivate people differently (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts,
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Learning Technologies Consulting Services



Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your
more...
Change Management



...nteractive program focuses on how to increase resiliency, better manage transitions, and deal with imposed change. We frequently use one of several change style assessments to give participants insight into how they can better manage change and more effectively leverage their personal style (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with
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Effective Performance and Employee Management



Effective performance management requires an ability to successfully coach others, both in an annual review and on an ongoing basis. We explore how to prepare for and conduct discussions, and what to do to follow-up afterwards and how to help people operate at their maximum capacity (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your
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Steps to Effective Delegation



One of the most challenging aspects of leadership is effective delegation, but this is also one of our most powerful tools for managing our time and developing others. We explore how to determine what to delegate and whom to delegate to. We also use a step-by-step delegation model that helps guide the delegation process (See Details Below).
Every LTI classroom program is designed to achieve
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Conflict Management



Effective conflict management is critical for both individual and team development. It is also a major cause of ineffective communication. We explore dealing with the emotional aspects of conflict, how to have difficult conversations, and what to do when things get ugly (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business
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Developing a Successful Sales Team



Managing the sales process is one thing, managing sales people is another. Sales management focuses on how to manage sales people who are often remotely located. It also explores how to maximize individual and team potential while keeping communication open (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By
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Essential Communication and Listening Skills for an Effective Workplace



Effective communication is an active process that requires both speaking and listening. Our ability to communicate is our most powerful tool for ensuring maximum team performance. We explore different communication styles, how to express yourself clearly, and how to listen to the real message behind the words. We also explore critical communication tools for both the individual and the team
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Effective Coaching Skills



Effective coaching is a continuous process, not something you do just once a year. Here we focus on specific skills needed to be an effective manager or coach. We also explore a specific step-by step coaching process to help you maximize your coaching effectiveness (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business
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Understanding and Managing Diversity



... diversity programs focus on appreciating differences and better understanding different cultures. We also explore how to benefit from diversity rather than allowing it to build walls (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and
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Interviewing Skills



Critical interviewing skills include how to effectively plan for an interview, how to build rapport, effective listening skills, and how to dig deeper using strategic questioning skills (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating
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Giving and Receiving Feedback



Feedback is the cornerstone to almost every communication process. From tracking performance, to managing goals, our ability to give and solicit feedback is critical. We explore how to give feedback in an effective manner and how to receive feedback yourself. We explore a specific feedback process minimizes the fear and emotions often associated with difficult situations (See Details Below).
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Essential Listening Skills



Listening is one of the most important communication skills we possess. Unfortunately, the ability to do it well does not come naturally. In our listening skills programs we focus on assessing how well you listen, different listening tips and techniques, and what non-verbals can tell you (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your
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Classroom Sessions, Workshops, and Assessments



Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your
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From Management Training Institute
Coaching Skills For Managers




...owerful tools for leaders at all levels. It helps leaders better access and align their staffa s personal experiences, traits and skills.
Participants will also discover more about themselves as they learn how to use their developing coaching talents for the greater good of the organization. Utilizing a blend of instruction, demonstration and feedback, the workshop provides practice
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From L'Obel IT-Palaestra
L'Obel Certified BI Training
...lications and practices used to help a business acquire a better understanding of its commercial context. Business intelligence may also refer to the collected information itself.
BI applications provide historical, current, and predictive views of business operations. Common functions of business intelligence applications are reporting, OLAP, analytics, data mining, business performance
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From Inter-Networkz
Internetworkz CCNA Training Bangalore India
...CCIE labs and also we have Lab certified trainer for your better welfare while you are studying at our centre. Our CCNP training is also renowned in the country. The contents for our CCNA program is as follows:
Describe how a network works
a Describe the purpose and functions of various network devices
a Select the components required to meet a network specification
a Use the OSI
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CCNP Training




The CCNP program at Internetworkz is excellent in the fact that our trainers are CCSI (Cisco Certified Systems Instructor). Also, we provide separate pods/ systems for each student and personal mentoring by our certified and experienced trainers. Being a premium training centre, the ambience is welcoming and the staff are very helpful making it a very friendly and effective environment to start
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From Pitman Training Centre London
Business English & Office Skills - (Effective Business Communication)



Our students' favourite course
This exciting self-paced programme will teach you how to communicate effectively in business by letter, email and telephone.
You'll learn principles of grammar, letter layout, how to structure your CV and many other essential skills.
Available at our High Holborn and Notting Hill training centres.
Visit www.holborntraining.co.uk for more information.
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Better Business Letters Seminar
This seminar is available as an in-house training day for groups of 6 students or more, at your premises or ours.
It's aimed at staff tasked with drafting effective business communication. During our intensive, one-day seminar students will learn:
How to express themselves persuasively using plain English and the correct tone.
The essential rules of grammar, punctuation and spelling
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From Discovery Detective Academy
Food Safety Manager


Discovery Detective Academy Developer of the
Professional Food Safety Class & Food Safety Kiosk
Arizona Food Safety is a division of Discovery Detective Academy
One of the highest testing pass rates in the business
All classes and testing are done in 1 day
Your National Certification as a food safety manager is good for 5 years
Two Training Solutions to Nationally Certify as a
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From Simons-White & Associates, Inc.
Problem Solving




...rtain problems, the more complex problems in business are better addressed by a multi-disciplinary team. This seminar focuses on a structured eight-step methodology used to find root causes and determine how to permanently solve a problem and prevent its recurrence.
Attendees will learn:
* Describe the eight steps required for effective problem solving
* Explain the tools and techniques
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From American Medical Institute
USMLE Step 2 CS Coaching 100 Guaranteed You pass or your money back
USMLE Step 2 CS Coaching 100% Guaranteed You pass or your money back. Certain Limitations apply Must be a graduate of a Medical school accepted by the United States Medical Examination board.
All Professionals whether you are a professional golpher Olympic Atheletes Boxer, hockey player or physician wants to be a better physician all need a coach to achieve a level of excellence that is
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From Lumenbrite Training
Dreamweaver Essential Skills II
Take your web building skills to the next level with Dreamweaver CS4/ CS5 hands on training. Build engaging websites that incorporate CSS to style different page elements such as forms and tables. Design different types of CSS layouts from scratch and learn techniques for dealing with browser compatibility issues. Create CSS image galleries without using tables and style XML data to build an RSS
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From MicroTrain
Cisco CCNA Certification Training


... independently owned training facility, MicroTrain offers better prices and much better CCNA certification training services than anyone else.
The Cisco Associate-level certifications at MicroTrain include CCNA Security and CCNA Voice, which indicates apprentice-level knowledge of networking. It's also the most commonly held Cisco certification. CCNAs regularly install, configure, and
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From Alan Mars
Voice problems? Sore throat? Hoarseness? VOICE CARE & ALEXANDER TECHNIQUE for TEACHERS. Teachers voice care London, Sussex & UK
... approach makes perfect sense.
Alexander Technique is better known as a method for dealing with the aches and strains of modern life - posture, bad backs, stress management etc. F. M. Alexander was, in fact, an actor who experienced voice and breathing problems on stage. He returned to the stage free of vocal difficulties following a seven year period of self-observation. When he first
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Voice problems? Sore throat? Hoarseness? Stress & strain? VOICE CARE & ALEXANDER TECHNIQUE for TEACHERS. London, Sussex & UK
... approach makes perfect sense.
Alexander Technique is better known as a method for dealing with the aches and strains of modern life - posture, bad backs, stress management etc. F. M. Alexander was, in fact, an actor who experienced voice and breathing problems on stage. He returned to the stage free of vocal difficulties following a seven year period of self-observation. When he first
more...
From Meirc Training and Consulting
Executive Effectiveness



By the end of the program, participants will be able to:
Understand how our worldview and perceptions affect our decisions.
Better deal with different generations in the workplace and ensure results through contribution.
Explore the range of forces and ways of thinking that might possibly influence the future of management.
Sharpen their leadership skills through innovative thinking.
more...
Interpersonal Communication Skills



Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Understand the verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Communicate assertively and apply effective ways to deal with conflict on the job. Give and receive feedback and criticism in a constructive manner.
more...
Fundamentals of Purchasing - Material Management




By the end of the program, participants will be able to:
Understand the fundamentals and modern principles of the purchasing function.
Learn all the required skills to be an effective buyer.
Improve the efficiency of buying goods and services.
Select suppliers in a better way.
Determine transportation and packaging requirements.
Improve total lead-time to speed up the purchasing cycle.
more...
Project Management Skills - Contracts and Projects




By the end of the program, participants will be able to:
Plan, schedule, implement and control projects in a structural and professional style.
Review the financial aspects of the projects they are currently handling.
Be more prepared to deal with all parties concerned through better negotiation and communication skills.
Develop an awareness of own personal strengths and weaknesses while
more...
Marketing for Better Results - Dubai




By the end of the program, participants will be able to:
Define the nature and concept of marketing in a competitive environment.
Understand the process of planning for marketing activities.
Apply the techniques used in assessing market opportunities
Gather information necessary for implementing successful marketing strategies.
Understand the implications of the 4Ps in marketing.
more...
Certified Administration and Office Management Professional - Dubai Abu Dhabi




By the end of the program, participants will be able to:
Define and understand the role of the office manager / administrator.
Acquire time management skills required for better office productivity.
Handle telephone calls properly and professionally.
List the main causes of stress and the techniques needed to control them.
Learn communication strategies needed for carrying out
more...
Advanced Selling Strategies - Selling and Marketing



Respond to customer needs in order to adapt their selling approach to those needs.
Provide advanced selling knowledge and skills for dealing with customer objections and closing the deal.
Gain awareness of professional behavior during all phases of the sales call.
Obtain an understanding on how to develop a long-term relationship and partnership with their customers.
Use the research-based
more...
Advanced Public Relations - Public Relations




Practice the key communication skills and techniques which are essential for performing their public relations duties.
Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization.
Play an active role in supporting the image and reputation of the organization.
more...
Successful Skills for Office Managers - Administration and Secretarial




Define and understand the role of the office manager/ senior administrator.
Acquire time management skills required for better office productivity.
Acquire higher productivity from subordinates.
Develop the necessary skills to gain recognition and sell their ideas.
Apply essential techniques for handling subordinates.
more...
Certified Administration and Office Management Professional - Administration and Secretarial




Define and understand the role of the office manager / administrator.
Acquire time management skills required for better office productivity.
Handle telephone calls properly and professionally.
List the main causes of stress and the techniques needed to control them.
Learn communication strategies needed for carrying out responsibilities in an effective manner.
Develop a service attitude and
more...
Project Management Skills - Project Management

By the end of the program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Review the financial aspects of the projects they are currently handling. Deal with all parties concerned through better negotiation and communication skills. Develop an awareness of own personal strengths and weaknesses while managing projects. Work with
more...
Interpersonal Communication Skills - Communication Skills
By the end of the program, participants will be able to: Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Understand the verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Communicate assertively and apply effective ways to deal with conflict on the job. Give and receive
more...
Fundamentals of Purchasing - Materials Management
By the end of the program, participants will be able to: Understand the fundamentals and modern principles of the purchasing function. Acquire all the required skills to be an effective buyer. Improve the efficiency of buying goods and services. Select suppliers in a better way. Determine transportation and packaging requirements. Shorten total lead-time to speed up the purchasing cycle.
more...
Advanced Supervisory Skills - Leadership and Management
By the end of the program, participants will be able to: Understand supervisory roles and related competencies. Grasp the importance of setting goals and planning in order to obtain commitment of others. Organize their time and use delegation as a tool to empower others. Energize and inspire their team for a better performance. Use coaching techniques to manage performance of others. Identify
more...
HR for Non-HR Managers - Human Resources Management
...nd hence grow their HR capability. Give Non-HR-Managers a better understanding of the different HR functions. Demonstrate to the Non-HR manager how he/ she can play the role of the HR Champion within his/ her own department. Explore ways and means to improve communication and relationships between HR staff and other functions within the organization. Offer prescriptions for building Human
more...
Certified Administration and Office Management Professional - Administration and Secretarial
By the end of the program, participants will be able to: Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Discover communication strategies needed for carrying out responsibilities
more...
Marketing for Better Results - Sales and Marketing
By the end of the program, participants will be able to: Define the nature and concept of marketing in a competitive environment. Understand the process of planning for marketing activities. Apply the techniques used in assessing market opportunities. Gather information necessary for implementing successful marketing strategies. Understand the implications of the 4Ps in marketing
more...
Advanced Selling Strategies - Sales and Marketing
By the end of the program, participants will be able to: Respond to customer needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customer objections and closing the deal. Gain awareness of professional behavior during all phases of the sales call. Obtain an understanding on how to develop a long-term relationship and
more...
Advanced Public Relations Strategies - Public Relations
By the end of the program, participants will be able to: Practice the key communication skills and techniques essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization.
more...
Employee Relations Roles and Responsibilities - Human Resources Management
By the end of the program, participants will be able to: Define Employee Relations as a function and list its main role within Human Resources. Organize employee records and files cost effectively with ad-hoc retrieval capabilities. Improve employee discipline through better attendance management. Resolve employee grievances in a fair and responsible manner. Enhance morale through better
more...
Maximizing Your Talent and Managing Performance - Leadership and Management




By the end of the program, participants will be able to: Define the nature of great performance. Understand the role of intelligence and memory in high achievement. Rethink work and life principles. Realize the role of passion in performance. Perform greater with less stress through better focus. Know how to simply create better habits
more...
Negotiation Strategies for Better Purchasing Value - Materials Management
By the end of the program, participants will be able to: Develop effective negotiation strategies to meet the purchasing needs of the organization. Implement those strategies to maximize purchasing value. Discover the appropriate negotiation style for each situation. Handle and deal with complex negotiation situations. Understand supplier strong points and buyer strong points.
more...
The Effective Executive Trends and Strategies for the Future - Leadership and Management




By the end of the program, participants will be able to: Understand how our worldview and perceptions affect our decisions. Better deal with different generations in the workplace and ensure results through contribution. Explore the range of forces and ways of thinking that might influence the future of management. Sharpen their leadership skills through innovative thinking and executive training.
more...
Advanced Supervisory Skills


Understand supervisory roles and related competencies. Grasp the importance of setting goals and planning in order to obtain commitment of others. Organize their time and use delegation as a tool to empower others. Energize and inspire their team for a better performance. Use coaching techniques to manage performance of others. Identify training needs in order to develop others.
more...
Project Management Skills
Plan, schedule, implement and control projects in a structural and professional style. Review the financial aspects of the projects they are currently handling. Deal with all parties concerned through better negotiation and communication skills. Develop an awareness of own personal strengths and weaknesses while managing projects. Work with the problems and constraints related to managing
more...
The Effective Executive Trends and Strategies for the Future


Understand how our worldview and perceptions affect our decisions. Better deal with different generations in the workplace and ensure results through contribution. Explore the range of forces and ways of thinking that might influence the future of management. Sharpen their leadership skills through innovative thinking and executive training.
more...
Employee Relations Roles and Responsibilities
Define Employee Relations as a function and list its main role within Human Resources. Organize employee records and files cost effectively with ad-hoc retrieval capabilities. Improve employee discipline through better attendance management. Resolve employee grievances in a fair and responsible manner. Enhance morale through better recognition programs and welfare activities. Improve
more...
Marketing for Better Results


Define the nature and concept of marketing in a competitive environment. Understand the process of planning for marketing activities. Apply the techniques used in assessing market opportunities. Gather information necessary for implementing successful marketing strategies. Understand the implications of the 4Ps in marketing.
more...
Successful Skills for Office Managers


Define and understand the role of the office manager/ senior administrator. Acquire time management skills required for better office productivity. Achieve higher productivity from subordinates. Develop the necessary skills to gain recognition and sell their ideas. Apply essential techniques for handling subordinates.
more...
Fundamentals of Purchasing


Apply the fundamentals and modern principles of the purchasing function. Use all the skills required to be an effective buyer. Improve the efficiency of buying goods and services. Select suppliers in a better way. Determine transportation and packaging requirements. Shorten total lead-time to speed up the purchasing cycle.
more...
Certified Administration and Office Management Professional


Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Discover communication strategies needed for carrying out responsibilities in an effective manner. Develop a service attitude
more...
Negotiation Strategies for Better Purchasing Value


Develop effective negotiation strategies to meet the purchasing needs of the organization. Implement those strategies to maximize purchasing value. Discover the appropriate negotiation style for each situation. Handle and deal with complex negotiation situations. Understand supplier strong points and buyer strong points.
more...
Advanced Public Relations Strategies


Understand the functions of public relations in a changing environment Practice the key communication skills and techniques essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization.
more...
Interpersonal Communication Skills - Fast Track


Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Understand the verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Give and receive feedback and criticism in a constructive manner.
more...
Fundamentals of Purchasing




'This program is designed for Purchasing department personnel, buyers, and personnel from other departments who need to understand the buying function. This program is worth 25 NASBA CPE? s. Understand the fundamentals and modern principles of the purchasing function. Learn all the required skills to be an effective buyer. Improve the efficiency of buying goods and services. Select suppliers in a
more...
Speed Reading Techniques for Highly Effective People



Training Objectives:
By the end of the career training program, participants will be able to:
Use advanced reading and comprehension skills.
Read better and faster and concentrate more effectively.
Get what they want and need from reading in less time.
Comprehend and retain more of what they read.
Know how to read work material, emails and all business reading more effectively.
more...
Speed Reading Training Dubai: Techniques for Highly Effective People



'This program is designed for Professionals who wish to maximize their performance with cutting edge mind tools and techniques. This program is worth 15 NASBA CPE?s.Use advanced reading and comprehension skills.Read better and faster and concentrate more effectively.Get what they want and need from reading in less time.Comprehend and retain more of what they read.Know how to read work material,
more...
Fundamentals of Purchasing
' This program is designed for Purchasing department personnel, buyers, and personnel from other departments who need to understand the buying function. This program is worth 25 NASBA CPE?s. Understand the fundamentals and modern principles of the purchasing function. Learn all the required skills to be an effective buyer. Improve the efficiency of buying goods and services. Select
more...
Advanced Public Relations
' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are
more...
Advanced Public Relations
' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are
more...
Advanced Public Relations
' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are
more...
Advanced Public Relations
' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are
more...
Certified Administration and Office Management Professional
' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle
more...
Successful Skills for Office Managers
' This program is designed for Existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager/senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the
more...
Certified Administration and Office Management Professional
' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle
more...
Successful Skills for Office Managers
' This program is designed for Existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager/senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the
more...
Certified Administration and Office Management Professional
' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle
more...
Benchmarking for Optimum Organizational Performance



Objectives:
By the end of the program, participants will be able to:
Understand the overall environment within which the benchmarking process is undertaken in order to achieve better organizational performance and productivity.
Discuss the different approaches to benchmarking in order to determine which approach / combination is most suitable to your organization.
Discuss the benchmarking
more...
Project Management Skills



Objectives:
By the end of the program, participants will be able to:
Plan, schedule, implement and control projects in a structural and professional style.
Review the financial aspects of the projects they are currently handling.
Be more prepared to deal with all parties concerned through better negotiation and communication skills.
Develop an awareness of own personal strengths and weaknesses
more...
The Efficient Buyer



Objectives:
By the end of the program, participants will be able to:
Learn all the required skills to be an efficient buyer.
Understand the basic and modern principles of the buying function.
Improve the efficiency of buying goods and services.
Select suppliers in a better way.
Determine transportation and packaging requirements.
Improve total lead-time to speed up the purchasing cycle.
more...
From Contacts Plus
AT&T Certificate for Call Center Team Leaders




...olleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you manage your Contact Center.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Knowing what does Team leader means.
How to communicate effectively with your team.
Master the sense of the
more...
AT&T Certification for Supervisors
...olleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you manage your Contact Center.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
The relationship between data and decision making process "WISDOM"
Master the art of Capacity Planning and
more...
AT&T Certification for Managers
...olleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you manage your Contact Center.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
How to integrate the contact centre vision into strategy "goal setting formula"
Fundamental of project management
more...
Communication Skills Program
Researchers assured that people in organizations typically spend over 75% of their time in an interpersonal situation; thus it is no surprise to find that at the root of a large number of organizational problems is poor communications, the purpose of communication is to get your message across to others clearly and unambiguously, doing this involves effort from both the sender of the message and
more...
Stress management

More and more employees are experiencing daily stress, pressure, long hours or rapid change. The nature of employment has now changed, and the idea of a job for life has been replaced by an emphasis on performance. How do you manage your stress levels? The relaxation and stress management classes are about crisis control a methods of restoring your sense of well being when things go wrong.
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Time Management

...nagement skills so you can work more effectively and make better use of your time.
Key Learning Objective and Outcomes:
By the end of this programme, participants will have been able to:
Understand meaning /value /importance of time.
Set SMART action goals.
Analyze his / her time effectively.
Know How To Divide Priorities Into Goal Related Daily Activities.
How to
more...
Customer Relationship Management
...can connect with their customers and therefore serve them better. Businesses with successful CRM strategy and applications will notice a large increase in sales, customer satisfaction, and simply the overall success of the business.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Understand CRM definitions and concepts
more...
Complain Handling and Resolution
... that help us to keep customer loyalty & retention.
Deal better with situations and actions that cana t be changed.
How to Deal With Customer Types & how to handle them.
How to make an effective complaint handling.
Program Contents:
What complaints mean?
Most common complaints
Percent of customers complaining to different touch points.
Types of Complaints.
Levels of
more...
Selling Smarter Cross Up Selling Techniques
...nefits of products and services.
Identify and be able to better present the competitive strengths of your products and services, so that you can be proactive in handling objections and more successful at asking for the business.
Use different types of selling for different situations.
Identify ways to find new clients and network effectively.
Program Contents:
Essential selling skills.
more...
Human Resources Training for the non HR Managers
Human Resources Training for the non HR Managers
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
This is a two-day overview of human resource issues facing today's business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet
more...
Communication Strategies
...mation about ourselves, and how to get a handle on how to better manage ourselves for a professional image.
How You Will Benefit, objectives:
By the end of the program, participant will be familiar with;
Identify common communication problems that may be holding you back.
Develop skills in asking questions that give you information you need.
Learn what your non-verbal messages are
more...
Get organized for peak performanceTime Management
...end of the program, participant will be familiar with;
Better organize yourself and your workspace for peak efficiency.
Understand the importance of, and the most useful techniques for, setting and achieving goals.
Identify the right things to be doing and develop plans for doing them.
Learn what to delegate and how to delegate well.
Take control of things that can derail workplace
more...
Negotiating For Results
Negotiating For Results
Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment.
Program Duration: 2 days
Program Overview:
People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace.
Negotiating is a fundamental
more...
Working Smarter Using Technology to Your Advantage
...ement applications, and scheduling software.
Communicate better with the IT department.
Make the best software and training choices.
Be able to set an IT budget.
Keep employees safe and healthy.
Develop and implement a system usage policy.
Implement policies for dealing with company property.
Decide whether or not employees should telecommute and make telecommuting work.
Deal with
more...
The Minute-Takers Workshop
The Minute-Takera s Workshop
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
No matter who you are or what you do, whether at work or in the community, you are involved in meetings. Meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are
more...
Developing Training Program
Developing Training Program
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
How You Will Benefit, objectives:
Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly
more...
Celebrating Diversity in the Workplace
Celebrating Diversity in the Workplace
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of whom they are: their gender, their sexual orientation, their
more...
Conflict Resolution Getting along in the Workplace
Conflict Resolution a Getting along in the Workplacea
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that
more...
How to Manage Anger and Violence in the Workplace
...s for managing your anger and othersa anger.
Have better communication and problem solving skills, which will reduce frustration and anger.
Develop some other ways of managing anger, including coping thoughts and relaxation techniques.
Be familiar with the nine components of an organizational approach to managing anger, including risk assessment processes.
Know what to do if a
more...
Getting Employees Off To a Good Start
Getting Employees Off To a Good Start
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
One reason people change jobs is that they never feel truly welcome or a part of the organization they join. If a company spends considerable money recruiting, interviewing, and perhaps even relocating
more...
Managing Employee Performance
Managing Employee Performance
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into
more...
Employee Dispute Resolution Mediation through Peer Review
Employee Dispute Resolution a Mediation through Peer Reviewa
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
Have you ever been in a workplace situation where a supervisor has made a decision that you didna t agree with? Did you wish that you could ask someone else what they
more...
From Tools 2 Succeed, Inc
Setting Goals and Keeping Score Workshop


... 2011 and track your team's progress. You'll have a much better chance of reaching your goals when they're more than just whimsical New Year's Resolutions!
Our Setting Goals and Keeping Score workshop is fun and interactive. We limit our workshops to 20 participants in each so that each individual will get the most from the discussions. Exercises and games personalize the learning and
more...
From Dale Carnegie Training of Ohio and Indiana
The Dale Carnegie Course on Effective Communications and Human Relations




... and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
In short, the course will power you to move far beyond your comfort zone as you stretch for and attain ambitious new goals.
Dale Carnegie Training research
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From The Project Solvers of America, Inc
Finance for Project Managers


...better manage your project costs!
SYNOPSIS
This course is designed specially for Project Managers, General Managers and Functional Managers who wish to broaden their understanding of financial concepts and techniques to successfully manage larger projects. It provides an overall view of the role of finance and activity-based cost accounting to better understand the impact of project
more...
From Contacts Plus
Closing the Generation Gap in the Workplace
Closing the Generation Gap in the Workplace
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course
more...
Business Succession Planning
Business Succession Planning
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
Change is a hallmark of todaya s business world. In particular, our workforce is constantly changing a people come and go, and move into new roles within the company. Succession planning can help you
more...
Business Ethics for the Office
...avoid ethical dilemmas.
Have some tools to help you make better decisions.
Program Contents:
The definition of ethics and morals.
Identification of your values.
Kohlberga s six stages of moral development.
Basic philosophical approaches.
Core decision-making tools.
Tools specific to ethical decision making.
22 golden keys to an ethical office.
Dilemmas with co-workers,
more...
Safety in the Workplace
...:
This two days course is for supervisors who wish to better understand themselves and others through completing and interpreting personality typing, to develop their problem solving and decision making skills, and to explore performance management issues.
How You Will Benefit, objectives:
By the end of the program, participant will be familiar with;
Understand the difference
more...
Advanced Skills for the Practical Training
Advanced Skills for the Practical Training
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning. The facilitator has been able to
more...
Presentation Survival School Public Speaking
...workshop, you will master the skills that will make you a better speaker and presenter.
How You Will Benefit, objectives:
By the end of the program, participant will be familiar with;
Identify ways to gain rapport with your audience.
Learn techniques to reduce nervousness and fear.
Recognize how visual aids can create impact and attention.
Develop techniques to create a professional
more...
Facilitation Skills
...orkshop has been created to make core facilitation skills better understood and readily available for your organization. It represents materials and ideas that have been tested and refined over twenty years of active facilitation in all types of settings.
How You Will Benefit, objectives:
By the end of the program, participant will be familiar with;
Distinguish facilitation from
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Using Activities to Make Training Fun
...ions just as engaging as those fun social occasions. Even better, you dona t need to be the class clown or an award winning comedian to do it. This two days workshop will help you identify what kind of humor you can bring to the classroom, and how games can help you engage your participants.
How You Will Benefit, objectives:
By the end of the program, participant will be familiar
more...
The Practical Trainer
The Practical Trainer
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
If you do on the job training in your organization, this two days workshop can help you feel more comfortable and more competent. You will explore how adults learn and take a step-by-step approach to create training sessions that meet employee needs and you will
more...
Conquering Your Fear of Speaking In Public Speak Easily
Conquering Your Fear of Speaking In Public a Speak Easilya
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this two days workshop is just for you! Ita
more...
Survival Skills for the New Trainer
Survival Skills for the New Trainer
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and
more...
Advanced Writing Skills
Advanced Writing Skills
Target Audience HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment
Program Duration: 2 Days
Program Overview:
This is a two days workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date
more...
Project Management Fundamentals
Project Management Fundamentals
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment
Program Duration: 2 days
Program Overview:
Project management isna t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra
more...
Understanding Project Management
...taken to complete projects on time and on budget.
Have a better ability to sell ideas and make presentations.
Know simple techniques and tools for planning and tracking your project.
Have methods for keeping the team focused and motivated.
Program Contents:
What is a project?
Project management basics.
How can projects help me?
A projecta s life cycle.
Selling a project.
more...
Business Etiquette
Business Etiquette
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
In todaya s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly
more...
Writing Reports Proposals
Writing Reports & Proposals
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment
Program Duration: 2 days
Program Overview:
This two days workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you
more...
Control Anger Before It Controls You Anger Management
... of the program, participant will be familiar with;
Be better able to recognize how anger affects our bodies, our minds, and our behavior.
Be better able to use the six-step method to break old patterns and replace them with a model for assertive anger.
Be better able to control your own emotions when faced with other peoplesa anger.
Be better able to identify ways to help other
more...
Business Writing That Works
...the program, participant will be familiar with;
Have a better grasp of the basics of writinga that is, better appreciate the grammar, spelling, punctuation and sentence structure required for writing correctly.
Practice the ability to write concisely and clearly, so that the reader will grasp quickly the message of the written material.
Learn the process of gathering material, putting it
more...
Skills for Administrative Assistant
Skills for Administrative Assistant
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we dona t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest
more...
Secrets of Change Management
Secrets of Change Management
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
In today's world, change is inevitable and often difficult to deal with. During this two days course, you will learn how to implement, manage, and cope with change.
How You Will Benefit, objectives:
By the end of the
more...
Problem Solving Decision Making
Problem Solving & Decision Making
Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment.
Program Duration: 2 days
Program Overview:
As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then
more...
Building Your Self Esteem and Assertiveness Skills
Building Your Self Esteem and Assertiveness Skills
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be
more...
Developing High Performance Teams
...dreds of studies demonstrating that human beings function better and learn better in groups. If you want to develop your team leadership skills and unleash the talent of your individual team members, this workshop is a practical look at current leadership practices that work.
How You Will Benefit, objectives:
By the end of the program, participant will be familiar with;
Identify
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Business Leadership Becoming Management Material
...ify those additional skills and tools that can make you a better leader.
Develop your ability to influence and communicate with others.
Become a better problem-solver and decision-maker.
Discover how you can prepare for and embrace the forces of change.
Create a strategy to actively use these skills back in the workplace.
Program Contents:
Leadership profile and competencies to
more...
The Professional Supervisor
The Professional Supervisor
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
In todaya s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They havena t had the
more...
Conducting Effective Performance Reviews
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
Performance reviews are an essential component of employee development. Someone once said, a If you always do what youa ve always done, youa ll always get what youa ve always got. a And, remember what the German philosopher Goethe
more...
Building Better Teams
...Better Teams
Target Audience: Supervisors, seniors, & Team Leaders in work environment.
Program Duration: 2 days
Program Overview:
Teams have become a principle building block of successful organizations. This two days workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an effective
more...
Change and How to Deal With It
...s who have an understanding of the dynamics of change are better equipped to analyze the factors at play in their own particular circumstances, and to adopt practical strategies to deal with resistance. This two days workshop will help you deal with change and will give you strategies to bring back to your employees.
How You Will Benefit, objectives:
By the end of the program, participant
more...
Coaching Skills
...ganization. This two days workshop will help you become a better coach in all senses of the word.
How You Will Benefit, objectives:
By the end of the program, participant will be familiar with;
Understand how coaching can be used to develop your team.
Develop the coaching skills that help improve individual performance.
Demonstrate the behaviors and practices of an effective coach.
more...
From The Project Solvers of America, Inc
Leveraging LinkedIn for Effective Projects - Basic



...it can make your project more successful, and how to make better use of the tool. He will then lead an exercise showing you how LinkedIn can be used as a team sharing, communicating, & connecting tool.
WHO SHOULD ATTEND
Project Managers, Project Team Members, Functional Managers, PMO heads
Bring your laptop! You will learn by doing in this workshop (there will be free wireless
more...
From Lightwork Seminars, Intl
Hypnotherapy Certification





...looking to make a smart career move, there's never been a better time to enroll in this program. Our students learn hypnosis as an art form rather than as a series of techniques or scripts. If you're ready to leave your limitations behind and help others to do the same, this is the course for you
The new generation of hypnosis is compassionate, warm and graceful while maintaining its
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From Contacts Plus
AT&T Certificate for Call Center Team Leaders


...u enhance your overall value to the business. The result: better-trained professionals with improved abilities to solve problems and manage change.
We ll help you with training, designed to help improve the skills and professional capabilities of your Contact Center personnel. Our training offers comprehensive classes that can be presented on your site and customized to fit your needs. The
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