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Access 2002 Intermediate on-line e-learning cbt (computer based)cd rom ... Table In Design View The Table Design Window Switching Between Views Design View Controls Opening A Form Adding A Record Inputting Data In A Form Deleting A Record Modifying Field Properties Setting A Default Value Creating A Validation Rule Entering Validation Text Getting Help On Field Properties Verifying Changes Modifying Field Layout The Field Size Property The Format  more...
Access 2002 Basic on-line e-learning cbt (computer based)cd rom ...List Box The Database Toolbar The Task Pane Navigating Between Task Panes The Clipboard Task Pane The Basic & Advanced Search Task Panes Closing The Task Pane The Status Bar Database Objects Opening A Sample Database About The Northwind Database The Main Switchboard The Database Window The Database Window Toolbar The Objects Bar Expanding & Minimizing The Objects Bar Selecting  more...
Excel 2002 Basic on-line e-learning cbt (computer based)cd rom ...lbar Hiding A Toolbar Overview Of Task Panes Switching Between Task Panes Hiding The Task Pane Showing The Task Pane The Formula Bar The Insert Function Button The Name Box The Worksheet Area Column Headings Row Headings The Select All Button The Vertical Scroll Bar The Horizontal Scroll Bar Sheet Tabs Inserting A Worksheet The Insert Dialog Box Renaming A Worksheet Changing  more...
Powerpoint 2002 Basic on-line e-learning cbt (computer based)cd rom ...oolbar The Status Bar Overview Of Task Panes Switching Between Task Panes The Slide Layout Task Pane Applying A Layout About Placeholders Color Schemes Closing The Task Pane Opening The Task Pane Entering Text Selecting Text Changing The Font Changing Font Size The Increase Font Size Button The Font Dialog Box Applying A Text Effect Previewing Changes Adding Bulleted Text  more...
Powerpoint 2002 Advanced on-line e-learning cbt (computer based)cd rom ...ns Pane Applying Revisions Unapplying Revisions Moving Between Revisions Deleting A Comment Completing The Review Removing Markup Web Page Preview Saving A File As A Web Page Publishing Options Modifying Appearance Of Controls Optimize Browsers Other Options Changing The Page Title Viewing A Presentation As A Web Page Lesson 4: Macros & A Touch Of Visual Basic Introduction  more...
Windows XP Basic on-line e-learning cbt (computer based)cd rom ...utton The Restore Button The Maximize Button Switching Between Windows Using The Scroll Bars Tiling Active Windows Moving Windows Around The Desktop Retaining The Viewing Option More About The File Menu Naming A Folder Changing Folder Properties Changing A Folders Icon The Standard Toolbar The Search Companion Viewing Options For Folders Deleting A Folder Restoring A Deleted  more...
Word 2002 Basic on-line e-learning cbt (computer based)cd rom ...lbar Hiding A Toolbar Overview Of Task Panes Switching Between Task Panes Showing & Hiding The Task Pane Horizontal Ruler Overview The Status Bar Exploring Views Print Layout View Normal View Web Layout View Outline View The Vertical Scroll Bar Browsing By Object The Horizontal Scroll Bar Overview Of Menus The File Menu The Edit Menu The View Menu The Insert Menu The Format  more...
Word 2002 Intermediate on-line e-learning cbt (computer based)cd rom ...ew Of Task Panes Opening An Existing Document Switching Between Task Panes The Clipboard Task Pane The Basic Search Task Pane Hiding The Task Pane The Ask A Question List Box Hiding White Spaces Showing White Spaces Multiple Selections Revealing Formatting Comparing Formatting AutoCorrect Demonstration The AutoCorrect Options Button AutoCorrect Options AutoCorrect Exceptions  more...
Word 2002 Advanced on-line e-learning cbt (computer based)cd rom ...ning A Style The Style & Formatting Task Pane Switching Between Headers & Footers Inserting Text In A Footer Inserting Page Numbers Inserting A Section Break Creating A Different Header & Footer Creating A New Linked Or Embedded Object Deleting A Linked Or Embedded Object Inserting A Linked Or Embedded Object From File Drawing A Table Using The Eraser Centering A Table Text  more...
ICND1 1 0 Network Communications and Connections on-line e-learning cbt (computer based)cd rom ICND1 1.0: Network Communications and Connections Cisco Cisco Certified Network Associate (CCNA ) 640-822 Interconnecting Cisco Networking Devices 1.0 - Part 1 To recognize how TCP and UDP protocols transfer data between hosts, the architecture and functionality of Ethernet LANs, and gather information about network connections  more...
Introduction to Hypothesis Testing and Testing for Means in Six Sigma on-line e-learning cbt (computer based)cd rom ...stical analysis to determine if the observed relationship between two or more samples is real or due to random chance. A variety of tests are used to find statistical evidence to reject or "not to reject" a hypothesis. Once this is accomplished, the Six Sigma team is ready to move forward with identifying, testing, and implementing solutions to address the root causes of failure. This course  more...
Hypothesis Tests for Variances Proportions ANOVA and Chi-Square in Six Sigma on-line e-learning cbt (computer based)cd rom ...r not an observed relationship or difference truly exists between inputs and outputs identified in the earlier stages of the process. Six Sigma teams are interested in determining whether this relationship or difference is due to random chance or if it is a true difference. If it is a real difference, Six Sigma teams like to determine if it has practical significance. The goal of this course  more...
Design of Experiments and Validation of Solutions in Six Sigma on-line e-learning cbt (computer based)cd rom ... conduct experiments to study the nature of relationships between input variables and the response variable(s). They do this by controlling and changing the input variables and observing the effects on the response variable(s). After determining what and how much needs to be changed to meet the desired improvement, teams generate solution ideas to optimize the response, and then the ideas are  more...
Administrative Professionals Maximizing Your Relationship with Your Boss on-line e-learning cbt (computer based)cd rom .... This support is optimized when the working relationship between you and your boss is a true partnership. Within this partnership, your relationship must be managed and maintained according to the particular management style of your boss to ensure compatibility, dependability, and efficiency as you work toward common goals. Through partnership, you can maximize your relationship with your boss  more...
Administrative Professionals Interacting with Others on-line e-learning cbt (computer based)cd rom ...ith others results in trust, improved morale, and respect between you and your colleagues, which in turn results in your ability to get the feedback, information, and help you need to effectively perform in your role. This course addresses the skills administrative support professionals require to be able to interact effectively with others. Specifically, you will be introduced to the benefits  more...
ICND1 1 0 Network Communications and Connections on-line e-learning cbt (computer based)cd rom ICND1 1.0: Network Communications and Connections Cisco Cisco Certified Entry Networking Technician (CCENT ) 640-822 Interconnecting Cisco Network Devices 1.0 - Part 1 To recognize how TCP and UDP protocols transfer data between hosts, the architecture and functionality of Ethernet LANs, and gather information about network connections  more...
Treating Your Direct Reports Fairly on-line e-learning cbt (computer based)cd rom ...course focuses on what fairness means in the relationship between managers and their direct reports. It discusses the benefits of treating employees fairly. It also covers areas where showing fairness is most essential for example, when dealing with different groups and individuals, when distributing information, and when applying standards. Finally, this course provides techniques that you can  more...
Strategic Approaches to Labor Relations HRCI SPHR on-line e-learning cbt (computer based)cd rom ...es that allow them to develop a good working relationship between the employee and employer. This course covers strategies that actively improve and maintain good relationships, such as employee involvement strategies and strategies that foster positive employee relations. It also covers those strategies that resolve conflict in an amicable manner, such as formal complaint resolutions. This  more...
Developing Project Charters and Tracking Six Sigma Projects on-line e-learning cbt (computer based)cd rom ... Sigma project, and it is treated as an informal contract between an organization and the Six Sigma team. The project charter articulates the problem that the Six Sigma team is going to work on, and the project's scope, goals, and objectives in very clear, specific, and measurable terms. As part of the process of developing a project charter, some performance measures such as cost, revenue, and  more...
Conducting Experiments and Analyzing Results in Six Sigma on-line e-learning cbt (computer based)cd rom ... and conduct experiments to investigate the relationships between input variables and response variables. By controlling and changing the input variables and observing the effects on the response variables, a Six Sigma team gains a deep understanding of these relationships. After determining what and how much needs to be changed to meet the desired improvement, teams generate solution ideas  more...
Modeling and Analyzing Processes in Six Sigma on-line e-learning cbt (computer based)cd rom Modeling and Analyzing Processes in Six Sigma ASQ Six Sigma Green Belt (SSGB) "If you can't describe what you are doing as a process, you don't know what you are doing," says W. Edwards Deming, a well-known American quality advocate, statistician, and educator. During the Measure stage of the Six Sigma methodology, you need to identify and map processes and procedures for problem areas  more...
Statistics and Probability in Six Sigma on-line e-learning cbt (computer based)cd rom ...stical concepts that apply to Six Sigma. It distinguishes between enumerative and analytical statistics and population and sample characteristics, and describes the Central Limit Theorem. It also examines basic probability concepts and looks at dependent, independent, and mutually exclusive events, and multiplication and addition rules. This course is aligned to the ASQ Certified Six Sigma  more...
Summarizing and Presenting Data in Six Sigma on-line e-learning cbt (computer based)cd rom ...sses. They summarize data and put forth the relationships between various data components for further analysis. The teams then present these relationships in easy-to-understand graphical forms that facilitate comparison and help to identify possible trends. This course deals with the basic concepts of descriptive statistics, such as measures of central tendency and dispersion, and their  more...
Six Sigma Process Improvement on-line e-learning cbt (computer based)cd rom Six Sigma Process Improvement In the world of business you cannot expect faulty processes to deliver outstanding organizational results. Six Sigma offers many ways to improve your organization's processes, based on your priorities and business requirements. Whenever you delve into process improvement, you have the option to create new processes altogether or replace old processes with new  more...
Six Sigma Projects and Project Teams on-line e-learning cbt (computer based)cd rom Six Sigma Projects and Project Teams "Managers are people who do things right, while leaders are people who do the right thing," says Warren Bennis, Ph.D. in his book "On Becoming a Leader." Champions are leaders. Selecting the right Six Sigma projects and the right people, and leading them to achieve business goals, is vital to the leadership of Champions. This course deals with these  more...
Connectors Transport Rules and Message Compliance in Exchange Server 2007 on-line e-learning cbt (computer based)cd rom ...col is the primary protocol used to relay e-mail messages between servers on the Internet. Since most e-mail systems are connected to the Internet, it is important to understand how SMTP is configured in Exchange Server 2007. This course discusses the implementation of Send and Receive SMTP connectors on Hub Transport servers and Edge Transport servers. Also explored in this course is the  more...
C 2005 Customized Programming on-line e-learning cbt (computer based)cd rom C# 2005: Customized Programming Microsoft To enable compatibility between COM and C# 2005, use reflection to call classes and data types, and customize a C# 2005 application for graphics, text, globalization, and e-mail  more...
Installing Windows Vista on-line e-learning cbt (computer based)cd rom Installing Windows Vista Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator There are a number of versions of the Windows Vista operating system, each designed for a particular situation. Because the cost of upgrading operating systems can be steep, choosing the right version of an operating system is important. The chosen operating system version must  more...
Confined Space on-line e-learning cbt (computer based)cd rom ...sociated with confined spaces, distinguish the difference between permit required confined spaces and non-permit required confined spaces, identify hazards associated with confined spaces, recognize signs and symptoms of overexposure, identify equipment needed for confined space entry, specify safe entry procedures for confined spaces, recognize permits posted at points of entry to a confined  more...
Discover Word 2007 Level 1 on-line e-learning cbt (computer based)cd rom ...Compatibility & File Converters Check Compatibility Between Word Versions File Converters Print Documents Previewing & Printing A Document Modify Print Settings Print An Envelope Printing Labels Customize Word Word Options Customizing The Quick Access Toolbar Change Word Options Help In Word 2007 Microsoft  more...
Discover Excel 2007 Level 1 on-line e-learning cbt (computer based)cd rom ...ompatibility & File Converters Check Compatibility Between Excel Versions About File Converters Print Workbooks Print Worksheets & Workbooks Modify Page Setup Customize Excel Excel Options Customize The Quick Access Toolbar Change Excel Options Help In Excel 2007 Microsoft Office Excel Help Working In The Excel Help Window  more...
Culture and its Effect on Communication on-line e-learning cbt (computer based)cd rom Culture and its Effect on Communication Effective communication is always a challenge, and when diverse cultures are introduced, good communication can become even more challenging. In today s global economy, understanding how context, style, beliefs, and value systems influence the way we communicate and decode others' messages is more important than ever. This course attempts to explain  more...
Business Grammar Sentence Construction on-line e-learning cbt (computer based)cd rom Business Grammar: Sentence Construction People write sentences everyday in business. However, sometimes those sentences are not as well constructed as they could be. A misplaced modifier might get a chuckle out of the reader, but it doesn't help your reputation or that of your company. Nor does a run-on sentence, which can blur the meaning of your message and cause the reader to be confused  more...
Independent Contractors Temporary Employees on-line e-learning cbt (computer based)cd rom Independent Contractors & Temporary Employees Many companies are hiring contract or temporary employees to meet their changing staffing needs. Before hiring an independent contractor or temporary employee--also referred to as a contingency worker--companies should be aware of the costs involved along with the relevant legal and taxation issues. It is important that both parties have a clear  more...
Documenting Discipline on-line e-learning cbt (computer based)cd rom ...in the workplace is a delicate matter. A serious conflict between manager and worker can give rise to a lengthy grievance procedure, or, at worst, legal action. Detailed disciplinary documents are the best defense when a manager's actions are called into question. Without these documents there may be no record of a worker's repeated infractions or failure to satisfy job requirements. There may  more...
Controlling Costs on-line e-learning cbt (computer based)cd rom ..., and monitoring cost performance can mean the difference between the success and failure of a project. This course provides an overview of the Control Costs process. It introduces the best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Fourth Edition, published by the Project Management Institute (PMI ). Specifically, the course examines the inputs,  more...
Managing Projects within Organizations on-line e-learning cbt (computer based)cd rom ...es that accompany project management, and the differences between portfolios, programs, and projects. The course will identify key project management concepts and terms, explore the PMBOK Knowledge Areas, and provide information about the variables that can influence project outcomes. It will also cover the project stakeholders and the organizational influences on a project. This course  more...
Risk Management Planning on-line e-learning cbt (computer based)cd rom ...ing a plan for dealing with them can spell the difference between a project that reaches a successful conclusion and one that does not. In this course, learners will be introduced to the Project Risk Management knowledge area. It covers the best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition published by the Project Management Institute  more...
Introducing NET 3 5 and Visual Studio 2008 on-line e-learning cbt (computer based)cd rom Introducing .NET 3.5 and Visual Studio 2008 Microsoft The Microsoft .NET Framework 3.5 is an environment for developing, deploying and running applications and web services on Windows platforms. The .NET Framework supports the use of different languages and libraries for application development. Application types include both Windows-Forms applications and Web applications. Visual Studio  more...
Visual Basic 2005 Customized Programming on-line e-learning cbt (computer based)cd rom Visual Basic 2005: Customized Programming Microsoft To enable compatibility between COM and Visual Basic 2005, use reflection to call classes and data types, and customize a Visual Basic 2005 application for graphics, text, globalization, and e-mail  more...
Decision Making The Fundamentals on-line e-learning cbt (computer based)cd rom ...e pleases; neither is it merely the opportunity to choose between set alternatives. Freedom is, first of all, the chance to formulate the available choices, to argue over them and then the opportunity to choose.' It's been estimated that most human beings make thousands of decisions in the course of an average day, many of which are unconscious decisions. It is important for your personal and  more...
Decision Making Tools and Techniques on-line e-learning cbt (computer based)cd rom ...sion-making process: generating, evaluating, and choosing between alternative courses of action. Nominal group technique (NGT) is used to brainstorm and prioritize options as a team. Return on Investment (ROI) measures distill the costs and benefits of each alternative into a monetary value, thus enabling you to easily compare your options on financial terms. Three other decision-making tools  more...
Visual Studio 2005 and the NET Framework 2 0 on-line e-learning cbt (computer based)cd rom Visual Studio 2005 and the .NET Framework 2.0 Microsoft To identify how to use the basic features of Visual Studio 2005 and to identify the key features and differences between the .NET Framework and the .NET Compact Framework  more...
Understanding the Risks of Using Internet Media Electronic Communications on-line e-learning cbt (computer based)cd rom ...(PDAs), cell phones, and other tools has blurred the line between work and home to the point where our online activities at home may have an impact on our companies and employment. Most employers encourage employees to use the Internet and other electronic communication tools for business purposes, and some employers also permit a certain level of personal use in the workplace as well. For this  more...
Decision Making Making Tough Decisions on-line e-learning cbt (computer based)cd rom Decision Making: Making Tough Decisions Making decisions in your personal and professional life is not always easy, especially when you're dealing with an uncertain or unknown future. And there are many situations that can make decision making particularly challenging, such as when you have to weigh very similar or very disparate alternatives then make compromises and trade-offs between  more...
Effective Intercultural Relationships on-line e-learning cbt (computer based)cd rom ...sinesses operate across borders, whether they are borders between neighborhoods or borders between countries. All of these bordered areas, large and small, represent differing cultures. Whether comfortable or abroad, chances are, your business deals with people of varying cultures on a daily basis. In today's expansive work environment, employees, co-workers, customers, vendors, and business  more...
Effective Intergender Relationships on-line e-learning cbt (computer based)cd rom Effective Intergender Relationships Guess what. Men and women are different. Socially, the differences offer an attractive mystique. But in professional situations and in the workplace, the significant differences in male and female communication styles can cause problems. There is no denying that women and men vary significantly in their verbal inflections and tone, their body language, and  more...
Business Grammar Punctuation on-line e-learning cbt (computer based)cd rom ... semicolon rather than a colon? And what's the difference between parentheses and brackets, or between the hyphen and the dash? Knowing the answers to these questions will ensure that you're using punctuation correctly in your business messages. And by doing so, you'll convey a professional image and inspire confidence in your work and in your company. In this course, you'll review the standard  more...
Preventing Fraud Abuse on-line e-learning cbt (computer based)cd rom ... what constitutes fraud and abuse, what the difference is between them, various laws that address fraud and abuse, and your responsibilities as an employee to prevent fraud and abuse in your workplace. This course was developed with subject matter support provided by the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content  more...
Building Rapport in Customer Relationships on-line e-learning cbt (computer based)cd rom Building Rapport in Customer Relationships Good customer service and strong customer relationships begin with building rapport. Building rapport requires knowing your customer, understanding their situation, and providing an empathetic ear for them to voice their concerns. Building rapport can lead to great customer relationships between individuals as well as the company they represent.  more...
Access XP Proficient Expert on-line e-learning cbt (computer based)cd rom ...ask Lookup Fields - Create Lookup Fields Link Tables Between Access Databases - Link To Information In Another Database - Link Tables Work With Forms Create A Form - Create A Form In Design View Use Subforms - Forms & Subforms - Create A Subform Switchboard Forms - Create A Switchboard Form - Set Startup Options Retrieve Data Locate Information - Locate & Display  more...
Accident Investigation and Reporting on-line e-learning cbt (computer based)cd rom Accident Investigation and Reporting This course will provide an overview of accident investigation and reporting procedures. The accident investigation and reporting process helps to provide a safe working environment by determining the causes of an accident, then reporting them so that accidents can be prevented in the future. The content in this course is designed to comply with the  more...
Bridge the Expectations Gap on-line e-learning cbt (computer based)cd rom ...ny. There's nothing more effective in emphasizing the gap between what you believe their experiences to be and their realities than thinking and acting like a customer. This course takes you through several processes for doing exactly that, and you'll be shown how to find out if dealing with your company is a delight or a disappointment. The first lesson describes the common causes of the gaps  more...
Leading a Customer-focused Team on-line e-learning cbt (computer based)cd rom ... customer service, after being shown how to differentiate between those that do and those that don't. You'll also learn how to coach for performance improvement, using the method that's the most appropriate for the situation.No prescribed service system, no matter how finely tuned, can legislate for every eventuality, and there will be occasions when customer satisfaction is dependent on an  more...
Cisco CVOICE 8 0 Cisco Unified Communication Manager on-line e-learning cbt (computer based)cd rom ...co IOS routers. It is important to be able to distinguish between various Cisco Unified Communications enduser devices that you may encounter during the course of deploying and administering a Cisco Unified Communications network. In addition, understanding the boot and registration communication between a Cisco Unified IP phone and the Cisco Unified Communications Manager Express is critical  more...
Using Respiratory Protection on-line e-learning cbt (computer based)cd rom ...nize why respiratory protection is necessary; distinguish between employee and employer responsibilities for respiratory protection; identify the nature, extent, and effects of respiratory hazards to which you may be exposed; specify the operation, limitations, and capabilities of respirators; identify respirator selection procedures and practices; specify proper respirator use and inspection  more...
The Facilitator Role on-line e-learning cbt (computer based)cd rom ...le of a facilitator, so that you can easily differentiate between facilitated groups and democratic or autocratic groups. Identifying the skills, attitudes and emotions needed to facilitate groups will help prepare you for taking on the task of changing your work group structure. Understanding the responsibilities of the facilitator will help establish the boundaries of what you can and cannot  more...
Facilitative Leadership on-line e-learning cbt (computer based)cd rom Facilitative Leadership Have you worked in this organization? You don't explain what you're doing because people will steal your ideas. It's best just to go along with whatever the majority wants, even if you can see some real problems down the road. No one will take responsibility for the results unless they're good, then everyone takes a share. If you've experienced any of these situations  more...
OSHA 300 Recordkeeping on-line e-learning cbt (computer based)cd rom OSHA 300 Recordkeeping This course will cover OSHA's revised recordkeeping requirements, the new recordkeeping forms, and offers a number of opportunities for you to practice classifying a case's recordability. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify forms and information required for OSHA  more...
Responding to Business Crises on-line e-learning cbt (computer based)cd rom Responding to Business Crises Your company may have a crisis. If so, what will it do? Your company's crisis preparations are now put to the test--a real test. Knowing how to respond to a crisis is vital to your company's well-being. It could mean the difference between your company surviving or not. In this course, you'll learn how to respond to business crises. There are three fundamental  more...
Forklift Safety Awareness on-line e-learning cbt (computer based)cd rom Forklift Safety Awareness The purpose of this training is to help you become a qualified forklift operator; one who has the skills and knowledge to operate a lift truck in a safe and proper manner. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to recognize general engineering and capacity principles  more...
Food Safety Handling on-line e-learning cbt (computer based)cd rom ...in the US. According to the Food and Drug Administration, between 2 and 3 of all foodborne illnesses result in secondary long-term illnesses. Some strains of E. coli can cause kidney failure in infants, and salmonella can lead to reactive arthritis and serious infections. In addition to the risks from badly prepared or handled food, there is the potential risk of malicious contamination. Those  more...
First Aid Medical Emergencies on-line e-learning cbt (computer based)cd rom ...ent. Being trained in first aid could mean the difference between life and death. Note: This training should not be used as the primary basis for any first aid certification. It is intended to provide the learner with knowledge-based training only. This training should be accompanied with a performance-based component provided by a certified first aid instructor. The content in this course is  more...
Windows Vista Mobile Computing and Troubleshooting on-line e-learning cbt (computer based)cd rom Windows Vista Mobile Computing and Troubleshooting Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator In both the business and private sectors, laptop computers are rapidly catching up to desktop PCs in numbers. With the major improvements to mobile technologies over the recent years, laptops have fast become a viable, and even desirable, replacement  more...
Analyzing Your Life Balance on-line e-learning cbt (computer based)cd rom ...tivities and then find it's tricky getting a good balance between them? Getting the balance right can provide you with tremendous payback, but where does this balance lie? You want to feel fulfilled and in harmony with yourself and your world. You know finding a balance is good for you, and also impacts positively on your family, friends, and coworkers. This course highlights techniques you can  more...
Taking Control of Your Stress on-line e-learning cbt (computer based)cd rom ...by an individual when they perceive a lack of equilibrium between the demands placed upon them and their ability to meet those demands, which, over a period of time, leads to ill-health.' Are you constantly adding items to your to-do list and it seems like your list never shrinks? Are you feeling overwhelmed at work and at home? Are you afraid that stress is starting to negatively impact your  more...
Identifying Project Risk on-line e-learning cbt (computer based)cd rom ...sks and their causes and impacts can spell the difference between a project that reaches a successful conclusion and one that does not. In this course, learners will continue to learn about processes within the Project Risk Management knowledge area. It covers the best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition published by the Project  more...
Approaches to Risk Management on-line e-learning cbt (computer based)cd rom Approaches to Risk Management Whether you are investing in stocks, deciding what to eat, hiring an assistant, or merging corporate divisions, you're making decisions based on evaluating risks and benefits. When you need to make a difficult business decision, knowing the numbers can provide a clearer picture of your upside and downside. As an executive in today's explosive business world,  more...
Risk Strategies The Cutting Edge on-line e-learning cbt (computer based)cd rom Risk Strategies: The Cutting Edge This course explores seldom-discussed topics vital to your risk-taking strategies. Maintaining a balance between risk and recklessness depends upon your knowledge of business, people, and that little bit extra. That little bit extra in creativity and values can mean the difference between being at the cutting edge or falling off.  more...
Planning Your Field Sales Approach on-line e-learning cbt (computer based)cd rom ...eld Sales Approach What factors mark the difference between mediocre and great field sales performance? One characteristic of highly effective field sales representatives is their ability to efficiently plan their sales approach for both existing customers and prospects, as well as managing their time and territories effectively. Planning Your Field Sales Approach provides practical tools  more...
Completing Your Field Sales Approach on-line e-learning cbt (computer based)cd rom Completing Your Field Sales Approach What does it take to successfully present valuable solutions and close sales while achieving a sense of accomplishment and trust between you and your customer? Completing Your Field Sales Approach highlights how to present sales solutions and close sales with your customers. Included in the course are steps and tips for overcoming customer objections  more...
Introduction to Program Management on-line e-learning cbt (computer based)cd rom ...Introduction to Program Management The relationship between program and project management can be thought of in terms of climbing a ladder. Program management is the subsequent rung after project management. For example, project managers regularly balance many projects with varying deadlines and responsibilities all at the same time. In a similar way, program managers must balance  more...
The Profession of Selling on-line e-learning cbt (computer based)cd rom ...d ability. These three terms help describe the difference between sales as a profession, and sales as simply a job. "The Profession of Selling" course is designed to present the principles, strategies and skills that - when integrated into your sales career - will help you reach your personal and professional goals. This course will discuss important aspects of being a professional salesperson,  more...
Program Life Cycle and Benefits Management on-line e-learning cbt (computer based)cd rom ...nt to organize programs into phases, the key distinctions between program and project life cycles, and how program benefits and governance are managed across the life cycle. Also covered are the activities carried out in each phase of the program life cycle, with examples from different program scenarios. With a foundational knowledge base reflecting the most up-to-date program management  more...
Negotiating to Mutual Benefit on-line e-learning cbt (computer based)cd rom Negotiating to Mutual Benefit The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep  more...
Conducting Effective Sales Research Meetings on-line e-learning cbt (computer based)cd rom ...information you need to truly understand the business fit between your company and your customer. In this course, you'll learn about bringing your research and communication skills together in strategic account sales (SAS) research meetings. You'll start by learning how to prepare for an effective research meeting. Next, you'll explore how to conduct research meetings to gather desired  more...
Problem Management Process Interfaces Challenges on-line e-learning cbt (computer based)cd rom ... Management process is performing can mean the difference between success and failure in your Problem Management efforts. This course details the components of Problem Management, including triggers such as staff, suppliers, and testing. This course also covers the interfaces of Problem Management with other processes across the Service Life Cycle and the specific information systems used in  more...
Attorney Client Privilege on-line e-learning cbt (computer based)cd rom ...he attorney-client privilege that protects communications between attorneys and their clients and ensures their confidentiality. Many corporate businesspeople are not sure of their rights under the attorney-client privilege, and as such risk destroying the privilege and losing their rights. This course defines attorney-client responsibilities and examines how the privilege encourages open and  more...
Managing Data Between Servers and Databases on-line e-learning cbt (computer based)cd rom Managing Data Between Servers and Databases Microsoft To recognize how to manage change, configure and work with linked servers, and manage and tune replication in SQL Server 2005  more...
Planning Active Directory Services on-line e-learning cbt (computer based)cd rom Planning Active Directory Services Microsoft To distinguish between global catalog servers and operations master roles and identify how they are enabled, administered, and placed in Active Directory infrastructure  more...
Active Directory Sites Replication and Trusts on-line e-learning cbt (computer based)cd rom Active Directory Sites, Replication, and Trusts Microsoft To distinguish between Active Directory sites, replication, and trusts, and identify how they are implemented and administered  more...
Moving Into a Management Role Simulation on-line e-learning cbt (computer based)cd rom ...rns and behaviors. You will also need to resolve conflict between team members. As a new manager, you will need to resist the temptation to continue doing your old job. When Sonya assigns your team to handle the launch of your company\'s newest electric car, you will need to effectively delegate the tasks involved, resisting the urge to do most of the work yourself. To ensure the success of the  more...
Supply Chain Management on-line e-learning cbt (computer based)cd rom ...easurement and communication strategies, the relationship between you and your supplier can quickly deteriorate. This course explores many aspects of the organization-supplier relationship, including supplier selection and communication strategies. The course also examines approaches to measuring supplier performance as a basis for improvement. It also looks at the importance of  more...
Lean and Six Sigma on-line e-learning cbt (computer based)cd rom Lean and Six Sigma ASQ Six Sigma Black Belt (SSBB) Six Sigma is a data-driven improvement philosophy that views all activities within an organization as processes whose inputs can be controlled to effect significant improvements in process outputs. Six Sigma uses a rigorous and systematic methodology known as DMAIC (define, measure, analyze, improve, and control) and a number of qualitative  more...
Correlation and Regression Analysis in Six Sigma on-line e-learning cbt (computer based)cd rom ...ncertainty in the estimate, to test that the relationship between variables is statistically significant, and that the model is valid. This course discusses two important tools correlation and regression analysis for measuring and modeling relationships between variables. In terms of correlation, it takes learners through examples of scatter diagrams for two variables, the calculation and  more...
The Imperatives of Innovation and Leadership in Strategy on-line e-learning cbt (computer based)cd rom The Imperatives of Innovation and Leadership in Strategy This course is designed for individuals aspiring to become strategically focused in their business operations and to innovate and lead change in their organizations. As organizations strive to keep abreast of a fast-changing business environment, the need for innovation increases. While some companies focus on incremental and  more...
Customer-Focused Management on-line e-learning cbt (computer based)cd rom ...r customers. This course explores the relationship between the treatment of internal customers and the impact on external customers. It examines techniques used to identify and segment external customers, while anticipating customer priorities, needs, and expectations. Strategies for incorporating customer service principles are also analyzed. It is aligned with the Quality Management  more...
The Time Value of Money Investment Decisions for Non-financial Professionals on-line e-learning cbt (computer based)cd rom ...ional or departmental role, you may be required to choose between investment options in assets, plants and equipments, new businesses, advertising campaigns, employee training, or technology, based on their future cash flow expectations. It is important for you to make sound financial decisions to allocate your organization's resources most effectively and ensure the best return possible on  more...
Analyzing Financial Statements for Non-financial Professionals on-line e-learning cbt (computer based)cd rom ...ve. Ratio analysis can be used to determine relationships between two elements of the same financial statement or between one element of one financial statement and another element of a different financial statement. This type of analysis can also be used to compare your company s performance to a number or key indicators, including your competitors, industry averages and benchmarks. This  more...
Communication Strategies for the Remote Employee on-line e-learning cbt (computer based)cd rom Communication Strategies for the Remote Employee With the trend toward telecommuting on the rise in many sectors, employees are faced with the growing challenges of working and communicating in virtual offices. Virtual offices can span countries and continents, and effective communication skills are not only important, but are the very key to telecommuters' success and their ability to move  more...
Performance Appraisal Essentials Planning for Appraisals on-line e-learning cbt (computer based)cd rom ...uccessful performance appraisals is a clear understanding between manager and employee of what is expected. Chances are if there is no such understanding, the manager will assess performance on the basis of what he or she expects of the employee, and this may be very different from what the employee understood to be the job duties and responsibilities. To avoid this problem, a manager needs to  more...
Oracle Database 11g R2 Managing Database Memory Performance on-line e-learning cbt (computer based)cd rom ...allocated. Also, database planning must include a balance between performance, cost, and reliability. You must consider the investment in the system architecture, which includes the hardware and software infrastructure needed to meet your requirements. This course explores the database's memory structures, focusing on how to configure SGA parameters and how to implement Automatic Memory  more...
Marketing Essentials Planning and People on-line e-learning cbt (computer based)cd rom ...carried out. The importance of recognizing the difference between marketing strategies and marketing tactics is also discussed, as well as how strategy and tactics should complement each other in any marketing activity. This course will also offer insight into key planning activities such as research, budgeting, development and evaluation. Finally, the importance of employee engagement and  more...
CompTIA Network 2009 Network Protocols on-line e-learning cbt (computer based)cd rom ...gner's products without the need for direct collaboration between them. In this course, the OSI model is explained as is a wide range of protocols, including those that are part of the TCP/IP suite of protocols. The protocols are the foundation of networking and without them there would be no network and no Internet. This course maps to CompTIA's Network (2009) exam objective explain the  more...
CompTIA Network 2009 Network Devices on-line e-learning cbt (computer based)cd rom CompTIA Network 2009: Network Devices CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009 There are a variety of devices that are used on a network. Depending on the design and requirements of the network, the choice of devices put in place will vary. Some devices, such as routers and switches, will be found on almost every network, while other devices, such as wireless access points  more...
CompTIA Server 2009 Network Storage Troubleshooting on-line e-learning cbt (computer based)cd rom ... networks are in place to facilitate the movement of data between computers and other devices, such as printers or the Internet. In addition to that, the vast amounts of data generated in today's computing environments means that storage issues are something that every business and server administrator needs to deal with sooner or later. The hardware and software involved in networking and  more...
Ethical Hacking The Need for Penetration Testing on-line e-learning cbt (computer based)cd rom Ethical Hacking & The Need for Penetration Testing Ethical hacking - this almost seems like a contradiction of words, but it isn't; it is a skill set that is increasingly in demand from year to year. This course examines the differences between hacking and ethical hacking, the stages and phases of ethical hacking, the laws that govern hacking and ethical hacking, and the penetration testing  more...
Exchange Server 2010 Message Transport on-line e-learning cbt (computer based)cd rom ...col is the primary protocol used to relay e-mail messages between servers on the Internet. Since most e-mail systems are connected to the Internet, it is important to understand how SMTP is configured in Exchange Server 2010. This course discusses the implementation of send and receive SMTP connectors on Hub Transport servers and Edge Transport servers. Also covered in this course are Transport  more...
Cisco Switch 1 0 Integrating Wireless LANs into a Campus Network on-line e-learning cbt (computer based)cd rom Cisco Switch 1.0: Integrating Wireless LANs into a Campus Network Cisco Cisco Certified Design Professional (CCDP ) 642-813 Implementing Cisco IP Switched Networks (SWITCH) v1.0 Wireless LAN (WLAN) is an access technology that has an increasing significance for network access in offices, factories, hotels, and airports, and at home. WLANs are often compared to standard LANs and are often  more...
Cisco Switch 1 0 Implementing Spanning-Tree on-line e-learning cbt (computer based)cd rom ...itched Networks (SWITCH) v1.0 Multiple active paths between switches can cause loops in the network topology. This can cause duplication of frames being forwarded. To prevent loops while providing path redundancy, you can use Spanning Tree Protocol (STP). One limitation of the traditional Spanning Tree Protocol (STP; IEEE 802.1D) is the convergence delay after a topology change. In  more...
Cisco Switch 1 0 Inter-VLAN Routing on-line e-learning cbt (computer based)cd rom ...ultiple VLANs requires a means of passing Layer 3 traffic between those VLANs. As an administrator, you must understand the process and the various methods of routing traffic from VLAN to VLAN such as using an external router or a multilayer switch. It is also important to understand how to configure features such as DHCP services and Layer 3 Etherchannel. This course covers how to perform  more...
IP Mobility on-line e-learning cbt (computer based)cd rom IP Mobility To differentiate between macromobility and micromobility protocols and between various micromobility protocols such as HAWAII and cellular IP.  more...
VMware Workstation 7 Getting Started with Virtual Machines on-line e-learning cbt (computer based)cd rom ... of virtualization and virtual machines, the relationship between the host and guest systems, and the general requirements for running VMware Workstation. The course then gives an overview of the range of guest OSes supported and outlines the installation options available, including the installation of the VMware Tools on guest systems. Also covered are the networking capabilities provided by  more...
VMware Desktop Overview on-line e-learning cbt (computer based)cd rom VMware Desktop Overview VMware Desktop operating systems are at the forefront of most offices today. VMware desktop virtualization technologies allow for multiple operating systems to be run on a single physical computer. Some examples of this would be Windows applications running on a Mac with VMware Fusion or several Windows and Linux applications running simultaneously on Windows or Linux  more...
Cisco TSHOOT 1 0 Route Redistribution BGP Performance Issues on-line e-learning cbt (computer based)cd rom ...erprise network. In such situations, route redistribution between the different routing protocols is often necessary to achieve IP connectivity between the different parts of the network, and this adds an extra layer of complexity to a routed network. Enterprise networks may make use of the Border Gateway Protocol (BGP) to exchange routing information in a controlled fashion with external  more...
Cisco TSHOOT 1 0 Network Layer Connectivity OSPF EIGRP on-line e-learning cbt (computer based)cd rom Cisco TSHOOT 1.0: Network Layer Connectivity, OSPF & EIGRP Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 IP routing is the core technology deployed in all current enterprise networks and is used in all areas of the network. For most connectivity problems in IP networks, the network layer is the point where troubleshooting processes start. Enhanced Interior  more...
Cisco TSHOOT 1 0 Troubleshooting FHRPs and Performance Issues on-line e-learning cbt (computer based)cd rom ...and possibly resolve the cause of the observed difference between the expected performance and actual performance. This course reviews the operation of the common FHRPs and how to use Cisco IOS commands to diagnose and resolve problems that might occur while using these protocols. Using Cisco IOS commands to diagnose physical and data link layer problems on switch ports, to analyze TCAM  more...
Cisco TSHOOT 1 0 Troubleshooting VLANS STP SVIs on-line e-learning cbt (computer based)cd rom ...in reducing network downtime. The traditional distinction between routers and switches has become blurred over the past decade and multilayer switches have taken over the role of the router in the campus LAN environment. It is important for network engineers to understand the differences between hardware-accelerated Layer 3 switching and software-based routing architectures and how these  more...
Cisco Route 1 0 Connecting the Enterprise to ISPs on-line e-learning cbt (computer based)cd rom ...ered. This course describes the connectivity requirements between an enterprise network and an ISP, the exchanging of routing updates with an ISP, and the types of connections to an ISP. It also explains how BGP may be used by enterprises to connect to ISPs, and how BGP routes between autonomous systems, using path vector attributes, rely on routing policy decisions being enforced at the  more...
Cisco Route 1 0 Configuring Verifying Route Redistribution on-line e-learning cbt (computer based)cd rom ...portant to understand how to exchange routing information between these routing protocols, and how Cisco routers operate in an environment with multiple routing protocols. Before configuring the exchange of routing information between routing protocols, you must understand the procedures for and requirements of each routing protocol as redistribution must be configured correctly for each  more...
Cisco Route 1 0 The OSPF Routing Protocol on-line e-learning cbt (computer based)cd rom ...and five packet types to enable all OSPF information flow between routers. OSPF areas may be made up of different types of network links and it is vital that you know which ones are being used in order to properly configure OSPF. It is equally important to note that OSPF pays special attention to different network types, such as point-to-point and broadcast networks, and that the OSPF default  more...
Storage Virtualization Technologies on-line e-learning cbt (computer based)cd rom Storage Virtualization Technologies EMC Recognize different virtualization technologies, identify the benefits and drawbacks of storage virtualization, and distinguish between in-band and out-of-band storage virtualization.  more...
Fibre Channel Storage Networks on-line e-learning cbt (computer based)cd rom Fibre Channel Storage Networks EMC To recognize the role of the key physical and logical components in the Fibre Channel SAN architecture, distinguish between Fibre Channel SAN topologies, identify what's involved in managing the SAN environment, and introduce the challenges associated with implementing a Fibre Channel SAN solution.  more...
Introduction to Storage Technology on-line e-learning cbt (computer based)cd rom Introduction to Storage Technology EMC To introduce the challenges presented by data management and differentiate between the key storage media, components, requirements, constraints, and solutions for managing data.  more...
Storage System Architecture on-line e-learning cbt (computer based)cd rom Storage System Architecture EMC To recognize the role of the key physical and logical components in the architecture of a storage environment and differentiate between the benefits and advantages of the IDE/ATA, SCSI, and Fibre Channel storage interfaces.  more...
Designing the Active Directory Infrastructure in MS Win Server 2008 on-line e-learning cbt (computer based)cd rom ... Directory schema, and the options for establishing trust between multiple forests. It also outlines guidelines for designing the site topology composed of Active Directory site, site link, and site link bridge objects, as well as recommendations for the optimal placement of domain controllers and server roles in the enterprise infrastructure. This course covers the objectives for Microsoft  more...
Building Lasting Customer-Brand Relationships on-line e-learning cbt (computer based)cd rom ...and management today is on building lasting relationships between a brand and its customers. Effective brand relationship management involves knowing a brand's customers and being aware of their changing needs and behaviors. It also involves looking for new ways to deepen the attachment between a brand and its customers. This course explores how customers connect with brands and provides an  more...
IT Strategy Essentials Creating an IT Strategy Plan on-line e-learning cbt (computer based)cd rom ...o your organization and determined the level of alignment between the IT Department and business strategies, it's time to create an IT strategy plan. The plan provides a roadmap of the IT initiatives that create business value and align with business objectives. This course describes steps in developing such a roadmap. It explains how to create an IT vision statement and strategic objectives  more...
Understanding Organizational Power Politics on-line e-learning cbt (computer based)cd rom Understanding Organizational Power & Politics Because people sometimes have a negative opinion of politics and politicians, you might to think that politics should be kept out of business organizations. However, organizations are sites where power and influence are exercised, so politics can't always be avoided. The real challenge is to leverage organizational politics in a positive way.  more...
The Value of Peer Relationships on-line e-learning cbt (computer based)cd rom ...mportant influence on strategic decision making. The bond between peers is the most basic relationship element in any organization, and it can stunt efforts for success or stimulate efforts that flourish. The unique character of each relationship in an organization may influence the entire group. This course examines the benefits of positive peer relationships. It also explores how individuals  more...
CompTIA Server 2009 System Hardware on-line e-learning cbt (computer based)cd rom ...of a Hardware Compatibility List (HCL); 1.1 Differentiate between system board types, features, components, and their purposes; 1.2 Deploy different chassis types and the appropriate components; 1.3 Differentiate between memory features/types and given a scenario select appropriate memory; 1.5 Differentiate between processor features/types and given a scenario select the appropriate processor;  more...
CompTIA Network 2009 Wireless Networks on-line e-learning cbt (computer based)cd rom CompTIA Network 2009: Wireless Networks CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009 Wireless networks are one of the fasting growing sectors in networking today. The convenience and simplicity of wireless technology contributed to its explosive growth over the last few years. However, with popularity comes problems. Stability, interoperability, and security are just some of the  more...
Cisco CVOICE 8 0 Transporting Voice Over IP Networks on-line e-learning cbt (computer based)cd rom ...s on a LAN that provide real-time, two-way communications between H.323 terminals on the LAN and other ITU-T terminals on the network. H.323 gateways can also communicate with other H.323 gateways. Gateways enable H.323 terminals to communicate with terminals that are not H.323 terminals by converting protocols. Gateways are the point where a circuit-switched call is encoded and repackaged into  more...
IFRS Introduction Conceptual Framework on-line e-learning cbt (computer based)cd rom IFRS: Introduction & Conceptual Framework Because of increasing globalization and interaction among corporations and national economies, the various users of financial information require a single set of high-quality accounting standards. IFRS (International Financial Reporting Standards) was developed to meet this need. This course gives the learner a well-rounded understanding about IFRS  more...
The Fundamentals of Globalization The Global Context on-line e-learning cbt (computer based)cd rom ...zed world, national borders become porous, as connections between people and organizations are transformed by ever-changing cultural and economic forces. This course focuses on the significance of the global context for business organizations. You'll find out how the social, economic, and political dimensions of globalization affect how organizations work. You'll also learn what's causing the  more...
Advanced Data Exchange in Excel 2003 on-line e-learning cbt (computer based)cd rom Advanced Data Exchange in Excel 2003 Microsoft To describe how to use Excel 2003 to share data between people, applications, and on the Web  more...
Basic Access 2007 Tables on-line e-learning cbt (computer based)cd rom ... to create and manipulate database tables. You can choose between a Datasheet view and a Design view to create tables from scratch, or you can base your tables on one of the many pre-defined templates. The introduction of the Ribbon and contextual tabs in Access 2007 makes table creation even more intuitive, and provides you with easier data manipulation techniques. This course explains the  more...
Cisco IUWNE 1 0 Wireless Regulation Bodies Standards Certifications on-line e-learning cbt (computer based)cd rom ... transmit power is allowed in specific frequencies differ between regions. In order to allow for interoperability between regions, a common set of rules, or protocols, for sending information is needed for vendors to follow when designing their wireless devices. This course describes wireless regulation bodies, such as the IEEE and Wi-Fi Alliance, as well as code regulatory bodies such as the  more...
Cisco IUWNE 1 0 Access Point Management on-line e-learning cbt (computer based)cd rom ...rchitecture and explains some of the specific differences between it and the enterprise version of the Cisco Unified Wireless Network solution. This course maps to the 640-721, Implementing Cisco Unified Wireless Networking Essentials (IUWNE), exam objectives for describing the Cisco Mobility Express Wireless architecture (Smart Business Communication System SBCS, Cisco Config Agent CCA,  more...
SQL Server 2008 Database Management on-line e-learning cbt (computer based)cd rom ... the designer. The course also addresses how to move data between SQL Server instances using detach and attach methods and the Copy Database Wizard, and how to move database files within the same SQL Server instance. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft SQL Server 2008 exam number 70-432. Passing this exam will earn the learner  more...
SQL Server 2008 Data Management on-line e-learning cbt (computer based)cd rom ...a provides a way for database administrators to move data between tables, databases, and servers. This course demonstrates how to manage table partitions, configure data compression, as well as create and manage indexes in a database. It also shows how to import data using the BULK INSERT and OPENROWSET (BULK...) statements and how to import or export data using the bcp utility and the Import  more...
Using SQL Server 2008 Messaging Full-Text Search Scripts Track Changes on-line e-learning cbt (computer based)cd rom ...ages to relay the task information within the instance or between instances of SQL Server 2008. SQL Server 2008 also offers a way for developers to track changes within the database using either change tracking or change data capture. SQL Server's full-text search component can be implemented to ensure that specific data is returned based on search words and phrases. PowerShell has been  more...
Configuring SQL Server 2008 Integration Services Package on-line e-learning cbt (computer based)cd rom ...nd precedence constraints that define the interconnection between tasks to create the control flow. For package data flow, the elements covered are the sources used to extract the data, transformations used to manipulate the data, and destinations responsible for loading the data. Paths are then used to connect the components to form the data flow. The course also covers Integration Services  more...
Oracle Database 11g Firewalls Oracle Connection Manager and SQL Plus Security on-line e-learning cbt (computer based)cd rom ... to corporate intranets. Instead, trade-offs must be made between two competing goals: security of the intranet against an Internet attack and ease of access to services by both Internet and intranet clients. This course describes how firewalls are used to restrict network access and the guidelines for positioning servers within firewalls. It also explores how to configure Oracle Connection  more...
Managing Workforce Generations Working with a Mulitgenerational Team on-line e-learning cbt (computer based)cd rom ...tionally diverse workplace has the potential for conflict between younger and older workers, but if you tap into the potential of this diversity and view differences as strengths, you will create a more productive, collaborative, and innovative work environment. This course reviews the potential sources of conflict within a generationally diverse team, including differences in approaches to  more...
Introduction to Sales on-line e-learning cbt (computer based)cd rom ... questions people ask about sales. What is the difference between sales and marketing? Why do consumers and organizations buy, and what drives their purchase decisions? What are the key competencies required for effective sales? This course highlights the important role that the sales function plays and describes how marketing and sales relate to each other. It outlines the roles and  more...
Ethical Decision-Making in the Workplace on-line e-learning cbt (computer based)cd rom ...ethical decision possible? Sometimes there are gray areas between what is right and what is wrong. Do you have the tools necessary to ethically lead you in your work practices? When you are able to recognize areas in which ethical problems occur in the workplace and are aware of the various arguments and justifications that become obstacles to ethical behavior, it is easier to successfully  more...
HR as Business Partner From Cost Center to Strategic Partner on-line e-learning cbt (computer based)cd rom HR as Business Partner: From Cost Center to Strategic Partner Tactics or strategy - which would you invest in? Which creates more value for the organization? Every organization strives to be more effective and efficient in reaching its goals and objectives. In an ideal world, your strategy is well defined and aligned with the goals of the organization. HR has a seat at the executive table,  more...
Cisco Switch 1 0 Implementing VLANs in Campus Networks on-line e-learning cbt (computer based)cd rom ...e located far from where users might need them, and links between switches or between switches and servers can become heavily solicited. The speed of these links can be increased, but only to a certain point. Etherchannel is a technology that allows you to circumvent this issue by creating logical links made up of several physical links. This course explains how to implement VLANs in a network  more...
Identity Presence Privacy on-line e-learning cbt (computer based)cd rom ...dentity to the cloud. It covers the concept of federation between different CSPs and businesses, the need for proper identity and access control management, and it also explores the use of a Cloud Identity as a Service (IDaaS) offering. The course also discusses the importance of understanding the presence and privacy factors when conducting business in the cloud and how it is crucial to  more...
EU Privacy Data Security on-line e-learning cbt (computer based)cd rom ...ability to process or exchange economically critical data between the member states. While the specific laws for each member state differ, the Directive serves as the primary guidance for all the laws. In other words, member states may have more stringent interpretations of the Directive, but they cannot be less stringent than the requirements outlined in the Directive. There are significant  more...
Business Law Ethics on-line e-learning cbt (computer based)cd rom Business Law Ethics Dealing with the balance of ethics and the law is a day-to-day challenge for many managers. While you might be inclined to act in ways that are legal in the technical sense, there is value also in recognizing the intent behind a law. Meeting the spirit of the law often comes down to acting in a way that is both legal and ethical. While law and ethics share a close  more...
From Online Training Directory
So You Wanna Be a Web Writer or Editor on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... it takes to become a Web writer or editor, how to decide between freelancing and staff jobs, where to find work. Find out what it takes to become a Web writer or editor, how to decide between freelancing and staff jobs, where to find work. Take a self test to see if you have the signs you will make a good Web writer or editor. Get the inside dope on these exciting high-tech careers from a  more...
ABC+D Principles of Healing on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Understand the principles of healing: Activate, Build, Cleanse and Direct Aids. Designed for the beginning herbalist, this course will help you understand the principles of healing: Activate, Build, Cleanse and Direct Aids. Being new to herbs you may be confused about when to use cleansing herbs and building herbs. Should you take them together, or at different times? What if you have a specific  more...
Resume Writing on-line e-learning cbt (computer based)study at homecoursewareOnline Instruction This course demonstrates the process of writing a resume that will result in an interview. Designed for anyone who needs a resume, this course will guide students through the process. An overview of resumes including their use, what potential employers look for and styles will be discussed. Comparisons between the job market and individual goals will be made and applied to the process. A  more...
Manifesting 102: How to Get What You Want w/o Goofing it Up First ! on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Achieving Life & Livelihood Potential w/Momentum As this 2nd offering in the Manifesting Series continues, the student now sees how energy is formed on purpose and how to use this new knowledge so that it shows in one`s experience. It is as this point, that the students commitment level and trust in themselves will become evident, but a necessary point as one sees the ego`s role in this  more...
Manifesting 103: How to Get What You Want w/o Goofing it Up First ! on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... stage of manifesting. It is here that the defining line between the known and the unknown is addressed, and how what we sometimes view as blocks is really the ego, saying Stop! As we all continue to evolve we begin to understand, that there is no set pattern or equation, as we are often taught through human conditioning, as to how we arrive at our intended end result desires. Understanding  more...
Aromatherapy for Emotional Spiritual Well-Being Aromas and the Chakras on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Free yourself from patterns that impede your happiness. Discover the connection between essential oils, the chakras and your emotional, mental, and spiritual patterns. Learn how they will help you to express and enjoy your individual potential; live the life you truly desire!  more...
Creating Popular Web Content (Master Class)-Self Directed on-line e-learning cbt (computer based)study at homecourseware ... see how each genre has evolved as a virtual conversation between thousands of users, and thousands of writers, over time. Each element in the standard structure responds to a particular type of question asked by a lot of users. When you understand the give-and-take of this exchange, you can write the individual components much more easily. For each genre, then, we focus on what your users  more...
Traditional Literature Fantasy and Realism on-line e-learning cbt (computer based)study at homecourseware Explores folktale formulae and types, compares fables, myths, legends, tall tales, and epics, and differentiates between fantasy and science fiction.  more...
Parent Conferencing and Communication on-line e-learning cbt (computer based)study at homecourseware Explores ideas to ensure successful communication between teachers and parents of children with disabilities.  more...
Introduction to Law on-line e-learning cbt (computer based)study at homecourseware ... with the basic principles of law, such as the difference between civil and criminal laws. Students will also explore diverse areas of the law like cyberlaw, insurance, e-commerce and will, trusts and estates. Legal systems exist to serve the interests of the citizenry. Laws under such systems can deal with the public and private safety and health of citizenry, the means to resolve problems  more...
Legal Research and Writing on-line e-learning cbt (computer based)study at homecourseware ...nalytical and writing skills. Direct communication occurs between students and instructor through the classroom setting, e-mail, message board, chat rooms, or phone. Attendance at the live chat is not mandatory, but it has been found to be enjoyable by the students and a great way to interact with the professor and classmates.POLICIES AND PROCEDURES: Exams and projects are graded on a scale of  more...
Writing User Guides on-line e-learning cbt (computer based)study at homecourseware ...uides, working with style considerations, the differences between editing and proofreading, and the job of the user guide writer. Students will get the opportunity to write several end user pieces. The first four weeks of the class introduce students to the how-to of writing user guides and give an over of this aspect of the technical writing field. The last four weeks of the class will act as  more...
So You Want To Be A Medical Writer on-line e-learning cbt (computer based)study at homecourseware Skills and knowledge you will need to effectively write medically related materials. Medical writing is an exciting and ever-changing field that covers a wide range of areas in medicine, pharmaceuticals, and the biotech industry. Opportunities for medical writing exist at the professional research level, the consumer education level, newspapers, magazines, and everything in between. Most medical  more...
Technical Writing for the Medical Professional on-line e-learning cbt (computer based)study at homecourseware As a medical professional, you may be called upon to write peer-reviewed research papers, articles for colleagues, lectures, presentations, or patient education materials. This course is designed to assist you with the skills and knowledge you will need to effectively write medically related materials. Writing for the medical profession is an exciting and ever-changing field that covers a wide  more...
Understanding the Learning Process on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... and techniques for building up the communication highway between you and your employees. You will learn ways to open up more to your employees as you see things through their perspective. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. You might have the feeling that your employees are scared of you because of your position. As  more...
How To Master Supervision on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...unctions face a daunting challenge as they bridge the gap between individual contributors and management. This bundle addresses four critical competence areas, beginning with an overview of successful supervision and attacking three major supervisory responsibilities leading meetings, managing projects, and delegating. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use  more...
Motivating Employees on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...between a just surviving business and a thriving one is the energy and commitment of its people. A motivated and dedicated workforce is the formula for long-term success. This course gives practical suggestions for identifying group and individual motivating factors and mobilizing them to energize employees. There are tools, techniques, and methods for revitalizing the workplace and encouraging  more...
5 Steps to Effective Persuasive Business Communication on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...away, only to be referred to at the end of the course. In between, you will be given a series of 5 specific steps and corresponding assignments to work on. Each of these carefully ordered steps will bring you closer and closer to applying the method to your original written work (baseline). The final project is designed to take your original work and apply what you have learned (treatment).  more...
Brilliant Business Writing and Communication on-line e-learning cbt (computer based)study at homecourseware ...tyle, and more, while also understanding the relationship between writing, spoken communications, and overall business relations. Practical lessons draw from real-world business situations that professionals face every day, and a special section on e-mail communication addresses the challenges of using this new medium. The course is written in a lively, down-to-earth style that`s focused  more...
Learn How To Write Effective Persuasive Written Communication on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...away, only to be referred to at the end of the course. In between, you will be given a series of 5 specific steps and corresponding assignments to work on. Each of these carefully ordered steps will bring you closer and closer to applying the method to your original written work(baseline). The final project is designed to take your original work and apply what you have learned (treatment). When  more...
Boost Your Self-Confidence And Enjoy Selling Success on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Reinforce your self-motivation, understand how to improve your attitude and set goals. Selling success is part product and industry knowledge, part people and communication skills and part attitude and perspective. Strengthen your self-image, set and achieve goals that reach your company`s and your own expectations and reinforce your self-motivation to take control of what you can to reach your  more...
Career Assessment Profile on-line e-learning cbt (computer based) ...e for my weaknesses? How can I achieve an optimal balance between my work life and my personal life? The dimensions measured by the Profile were developed and refined by Dr. John Lounsbury, a recognized expert in psychometrics and personality assessment. Dr. Lounsbury is the president of Resource Associates, Inc., a full professor in the department of psychology at the University of Tennessee,  more...
Leadership Assessment Profile on-line e-learning cbt (computer based) ...e for my weaknesses? How can I achieve an optimal balance between my work life and my personal life? The dimensions measured by the Profile were developed and refined by Dr. John Lounsbury, a recognized expert in psychometrics and personality assessment. Dr. Lounsbury is the president of Resource Associates, Inc., a full professor in the department of psychology at the University of Tennessee,  more...
Cisco CCNA Monitoring and Security on-line e-learning cbt (computer based) ...ss List and the Extended Access List, and the differences between them. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces the concept, purpose, and operation of the Access List. It explains two types of Access List, the Standard Access List and the Extended  more...
Cisco CCNA WAN Protocols HDLC, PPP on-line e-learning cbt (computer based) ...scriber, defines the interfaces that enable communication between a subscriber and the service provider, explains the features and functions of the Point-to-Point Protocol (PPP), explains the function of each component in the encapsulation and session establishment. As you move through this unit, you will learn about the PPP frame format and associated configuration options, such as  more...
Java 2 - Language & Semantics on-line e-learning cbt (computer based) Students will learn basic Java programming fundamentals, operators and expressions as well as, control statements and arrays. In this unit, you will learn about the Java syntax and lexical issues. It covers identifying the range and declaring the constants, literals, and variables of the three main categories of primitive data types. You will learn to identify Java keywords and identifiers.  more...
Java 2 -- Classes & Inheritance on-line e-learning cbt (computer based) ... learn about the features of subclasses and relationships between classes. You will also learn about the procedure for and the effect of invoking overloaded and overridden methods. You will learn about the procedures for upcasting, downcasting, and identifying objects. This unit gives explanation of the keywords super and this. You will also learn to use the object reference super to access  more...
Java 2 -- Handling Exceptions & Implementing Threads on-line e-learning cbt (computer based) ... exception handlers in a program. It draws a distinction between errors and exceptions. In this unit, you will learn about the keywords used in exception handling. In addition, you will also learn to deal with the various methods for handling exceptions and percolation of exceptions in the method activation stack. This unit introduces and describes the most common exceptions in a Java program.  more...
Java 2 -- java.lang Package on-line e-learning cbt (computer based) This unit provides an overview of the java.lang package by explaining its classes, interfaces, and exceptions. This unit provides an overview of the java.lang package by explaining its classes, interfaces, and exceptions. It explains the importance of the java.lang package in Java programming. You will learn about the importance of the Object class, which is the super class for all Java  more...
Java 2 -- Applets & Imaging on-line e-learning cbt (computer based) ...nents perform. Finally, the unit explains the differences between an applet and an application, and the procedure for converting an application to an applet. The second unit explains the various attributes of the tag and explains the passing of parameters to an applet from the HTML document containing that applet. The unit also covers intercommunication between two applets contained in the  more...
Java 2 -- Advanced Java on-line e-learning cbt (computer based) ...th unit explains the component model and the relationship between JavaBeans and Java. The unit describes the basic structure of a Bean. It also covers the implementation of persistence, introspection, and event handling in JavaBeans. The unit explains the classes and interfaces related to Bean development. You will learn about the AppletInitializer and BeanInfo interfaces. The unit explains  more...
Java 2 -- Enterprise Java on-line e-learning cbt (computer based) ...nd the Swing components. You will learn to differentiate between Swing and AWT components, and convert AWT-based programs to Swing programs. This unit lists the functionalities provided by the JComponent class, and explains the different methods of the JComponent class. The second unit provides an overview of the different Swing classes. It also explains the different Listener interfaces  more...
Introduction to K-12 Online Teaching on-line e-learning cbt (computer based) ...tated, which is a level of student-instructor interaction between a totally self-paced course and one that is instructor-led. It means you can go through the course at your own pace but an instructor is available to help whenever you need it along the way. Intro to K-12 Online Teaching is designed to give you an understanding of developing and teaching an online course. It is a basic level  more...
Accounting In An Hour on-line e-learning cbt (computer based) ...an? Why is budgeting so important? What is the difference between cash flow and profitability? What is the difference between an Income Statement and a Balance Sheet? If you?re unsure about even one of those questions, that confirms you?re not able to contribute as well as others at meetings where finance is discussed. You?ll never be counted on to give a meaningful financial opinion?and that  more...
Achieving Solar - An Introductory Guide on-line e-learning cbt (computer based) ...imer on today`s solar energy applications. The difference between solar thermal systems and solar photovoltaic (PV) applications and technologies will be clarified. Climate, geographic, siting, and zoning considerations will be discussed. Finally, you will learn how to locate a contractor, and how solar can add value to a structure. This class is approved for 4 hours of continuing education  more...
Adobe CS3 Design: Workflow on-line e-learning cbt (computer based) ...ing techniques, and find out how to work more efficiently between the Adobe products in Creative Suite 3.This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Bonus--1 year full course access. Adobe CS3 Design: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software  more...
Build Your Own BIZ - Customer Service Strategies ...viding excellent customer service can make the difference between a customer buying your product or from the vendor down the street. This course will help you determine who your customers are, define the dimensions of customer service as they relate to your business, and help you measure the level of customer service you are providing. The class includes video, text, and downloadable  more...
Comprehensive Leadership Training on-line e-learning cbt (computer based) ...and discussion.Reading: The participant will have to read between 15 to 20 pages of the book ?Leadership Theory and Practice, Third Edition?, in a week. The pages which are to be read will be indicated in the weekly guideline to the students. This should not take more than 30 minutes of the student?s time in a week.Quiz: To reinforce the reading the participants will be required to take a brief  more...
Conducting Business in Latin America on-line e-learning cbt (computer based) ...between the United States and Latin America continues to increase, as does the demand for individuals who understand this unique region. Latin America is rich with resources and consumer demand for U.S. goods. This course provides students with the knowledge needed to conduct business in the region and market themselves to international businesses. Conducting Business in Latin America Welcome  more...
Customer Service Plus on-line e-learning cbt (computer based) ...between success and failure in today ™s business environment is customer service. In this course you ™ll learn the basics of customer service and how to consistently provide high-quality customer service. User is given 1 year access to this course. Customer Service Plus The difference between success and failure in today?s business environment is customer service. In this course  more...
Expert Certificate Course in Medical Transcription with Work Placement Program on-line e-learning cbt (computer based) ...s are shipped within 2 business days and typically arrive between 5 and 10 business days after shipment, depending on the location. Materials are divided into additional shipments with payment plans. Will I be able to work at my own pace? Yes. The unique modular format of the M.I.M.E. instruction method allows you to stop after each segment and start again at your leisure. It can be finished  more...
Expert Purchasing Management on-line e-learning cbt (computer based) ...nting purchasing managers with more challenges than ever. Between being accountable for measurable results, pleasing internal customers, and ensuring that your purchasing staff improves its productivity, you may feel it is impossible to do a good job. After all, it isn't easy keeping up with evolving best practices, new technologies, and changing markets. But fortunately, there is a way for you  more...
Front Desk Agent- Instructor Led on-line e-learning cbt (computer based) ...take me to complete the course? Each course will take you between 15 - 20 hours a piece to complete. All courses are completely internet delivered and allow you to study at your own pace but must be completed within one year of the date you begin. The average student takes three to four months to complete all of the training.How quickly can I begin? Upon registration you will receive your  more...
Learn How to Write Persuasive Web-Based Text on-line e-learning cbt (computer based) ...away, only to be referred to at the end of the course. In between, you will be given a series of 5 specific steps and corresponding assignments to work on. Each of these carefully ordered steps will bring you closer and closer to applying the method to your original written work (baseline). The final project is designed to take your original work and apply what you have learned. When compared  more...
Legal Transcription Training on-line e-learning cbt (computer based) ... service programs. Earnings for this specialized skill is between $15 and $25 per hour. Contracting for Internet work is generally based on "piece work," by the line or page. Let`s give an example: You could earn 6 to 10 cents per line or $1.50 to $3 per page. Once proficient, you should be typing about 300 lines per hour x 8 cents. This averages about $24 per hour. If you work in an office,  more...
Nutritional Information Resources for Librarians on-line e-learning cbt (computer based) ...creased risk of certain chronic diseases, the differences between certain types of fats, resources you can provide your patrons on reducing saturated fat intake, and program planning ideas Nutritional Information Resources for Librarians This course will give you a brief overview on how saturated fat intake can lead to an increased risk of certain chronic diseases, the differences between  more...
Windows Vista on-line e-learning cbt (computer based) ...ome Premium, and Ultimate, and points out the differences between them. It also introduces some of the new features of Windows Vista, including the Sidebar, Windows Aero, and Windows Media Center. It teaches the user skills such as working on the Desktop, using windows, opening files and applications, and working with the Start menu and Taskbar. Windows Vista This course introduces students to  more...
Essential Spanish on-line e-learning cbt (computer based) ...meone; for example two younger people of the same age, or between friends. This is why we have two couples: Tony and Kate are friendly and informal: Se?or L?pez and Se?orita Fern?ndez are more formal - but still friendly of course! After each scene there is a short test to check how you are doing, and at the end of the course a longer exam that will review all of the topics covered by the  more...
Cisco CCNA IP Routing Concepts on-line e-learning cbt (computer based) In this unit, you will learn about the routing process, and addressing schemes of the Network Layer under the OSI Reference model. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) In this unit, you will learn about the routing process, which determines the best path to destination  more...
Cisco CCNA IP Routing Configuration on-line e-learning cbt (computer based) ...its are discussed. This unit also teaches the differences between RIP version 1 and RIP version 2, illustrates packet formats of both RIP versions, details the commands that are used to add RIP to the router configuration as well as the commands used to monitor an RIP network. Other features discussed are improved metric and unequal cost load balancing, of Interior Gateway Routing Protocol  more...
Cisco CCNA IPX Routing on-line e-learning cbt (computer based) This unit introduces IPX/SPX protocol suite, explains the protocols that constitute this suite, and maps the Novell IPX protocol suite to the OSI reference model. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces IPX/SPX protocol suite, explains the protocols that  more...
Creating Popular Web Content (Master Class) on-line e-learning cbt (computer based) ... see how each genre has evolved as a virtual conversation between thousands of users, and thousands of writers, over time. Each element in the standard structure responds to a particular type of question asked by a lot of users. When you understand the give-and-take of this exchange, you can write the individual components much more easily. For each genre, then, we focus on what your users  more...
Time Management The bottom line in many organizations is productivity. If you find yourself overwhelmed, working too many hours, or running behind, you may have room to improve your approach to time management. This course will give you an overview of the top issues related to managing your time effectively at work. You will learn ways to streamline your daily work along with skills that can help you to get more  more...
Work-Life Balance There are a number of historical, societal, and workplace factors that can cause employees to have difficulty maintaining balance in their lives. In this course, you will learn concrete ways to identify areas of imbalance in your work/personal life as well as best practices techniques to achieve more balance in life. As an extra added bonus, when you enroll you will be given up to one year  more...
Customer Relations Organizations today are competing for consumers, so assuring that customers have a positive experience is a key aspect of any company ™s performance. This course highlights how customer relations relates to the bottom line, gives an overview of some common pitfalls in customer relations, and addresses concrete techniques to use with customers.As a extra added bonus, when you enroll you  more...
Working with Difficult People This course shows you how to identify and to manage a common issue at work - difficult people. You will learn about the people, situations, and interactions that can result in having a difficult time at work. The information presented in this course covers new ways to think about how to deal more effectively with difficult people and situations at work - by changing your thinking and trying some  more...
FMLA: What Supervisors Need to Know Family structure and parental roles have changed a lot over the past fifty years, and so have the laws about when employees can take time for their families. This course gives you an overview of what supervisors need to know about the Federal Family Medical Leave Act (FMLA) including how it affects organizations as well as how to implement it. You will gain valuable information on qualifying  more...
EEOC & ADA: What Supervisors Need to Know Discrimination is an issue that has profound ethical, legal, and personal implications for any organization. This course discusses the types of employment discrimination including Title VII of the Civil Rights Act, Equal Pay discrimination, Age discrimination and the provisions of the Americans with Disabilities Act (ADA). Armed with this information, you will be better able to identify and to  more...
FLSA: What Supervisors Need to Know Compensation for the work you do is very likely to be a key part of what takes you to the office each day. This course gives you a basic overview of the Fair Labor Standards Act (FLSA), which sets standards for the basic minimum wage and overtime pay. The FLSA affects most private and public employment settings, and requires employers to pay covered employees who are not otherwise exempt at least  more...
Valuing Diversity in the Workplace In today ™s increasingly diverse workplace, recognizing and valuing diversity has never been more important for an organization ™s success. The differences and similarities that we experience. The key to valuing differences is to be appropriate about recognizing them so that they don ™t hold us back from performing at the highest level possible. In this course, you will learn  more...
Effective Communication in the Workplace This course gives an overview of verbal and nonverbal communication at work. You will learn about how communication works, how it can break down, and how you can improve the likelihood that you can be more effective in your interactions at work. A key aspect of this course is the use of interactive exercises that involve learning more about active listening and explaining yourself effectively at  more...
From 123-CBT Computer Based Training
Moving to Visual Basic NET on-line e-learning cbt (computer based) To outline the language differences between Visual Basic 6.0 and Visual Basic .NET and to describe the new Visual Studio .NET features  more...
Recognizing a Leader on-line e-learning cbt (computer based) ...ing, this course is for you. There is a strong difference between activities and roles of effective managers and those of successful leaders. You'll discover what some of those key differences are by studying the traits and qualities of leaders, including information on how true leaders find the time to lead and what employees expect from their leaders. Additionally, you'll get a chance to  more...
Managing Managers on-line e-learning cbt (computer based) ...between organizational leadership and frontline management. They oversee the development of the organization's goals and its achievement. In addition, they must also manage relationships, both across the organization and across functions. While they are the voice of top management, they are also expected to deal with their own line managers to ensure that the organization's strategy is  more...
Managing Upward Relationships on-line e-learning cbt (computer based) ...ics of power and politics and explores the common grounds between two levels in the organizational hierarchy. Managers need to have necessary interpersonal skills required for succeeding in upward relationships. The focus is on the skills and strategies that support building positive and productive upward relationships and optimizing individuals' and organizations' performances. This course  more...
The Online Branding Environment on-line e-learning cbt (computer based) ...e and its customers. Learners will explore the difference between traditional brands and cyberbrands as well as discover how to use the Web's interactivity to build strong online brands. The course also examines how consumers adopt brands in the Web environment and how marketers build strong brand relationships with consumers. If online branding seems perilous to you now, with this course as a  more...
Accounting for Partnerships on-line e-learning cbt (computer based) Partnerships are voluntary organizations between two or more people that combine different resources in a business venture. These resources can be money, expertise, personal connections, or experience. Accounting procedures are established to ensure that each partner gets his/her share of the business income or loss. This course explores the accounting methods that pertain to partnerships and the  more...
Introduction to Advanced Finance on-line e-learning cbt (computer based) Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will review Time Value of Money concepts, and learn how to choose corporate projects using accounting models and cash flow models.  more...
Investment Project Analysis and Selection on-line e-learning cbt (computer based) Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will learn how to choose corporate projects based on the different project analysis models and advanced analysis tools.  more...
Managerial Decisions and Capital Budgeting on-line e-learning cbt (computer based) ...between alternative courses of action and developing formal plans for future action. This course explains several methods of analysis that can help business managers to choose alternatives that offer the highest rate of return on investment or the greatest reduction in costs. In this course, topics such as capital budgeting and managerial decisions provide you with the concepts, procedures, and  more...
Components of Financial Statements on-line e-learning cbt (computer based) This course presents an overview of the relationship between business management decisions and financial statements, introducing the learner to critical concepts and terminology that are necessary for conducting an applied interpretation of financial statements.  more...
The Income Statement and Balance Sheet Connection on-line e-learning cbt (computer based) This course examines in detail the relationship between the Income Statement and the Balance Sheet, how the line items on each statement relate to the other and correlate to business activities and decision-making. The course introduces common methods of analysis when using these financial statements to measure a business's financial performance.  more...
Object-Oriented Analysis and Design with UML Analyzing the System on-line e-learning cbt (computer based) To show how to specify object interaction in the UML and to identify associations and inheritance between classes  more...
Implementing NET Remoting and WSE in C NET Applications on-line e-learning cbt (computer based) To recognize how to implement a security solution for .NET Remoting, identify the enhanced security features provided by WS-Security, and distinguish between critical WSE security classes  more...
Implementing NET Remoting and WSE in VB NET Applications on-line e-learning cbt (computer based) To recognize how to implement a security solution for .NET Remoting, identify the enhanced security features provided by WS-Security, and distinguish between critical WSE security classes  more...
Industry Overview Information Technology on-line e-learning cbt (computer based) Though estimates on global spending for information and communications technologies run in the trillions of dollars, this giant industry continues to struggle through fluctuating markets and must concentrate on continuous improvement to survive. Most agree that the demand for IT products and services will continue to increase, but at the same time, the customer is demanding more value per dollar  more...
Assessing Performance Continuously on-line e-learning cbt (computer based) ...ance meeting into ongoing communication about performance between the manager and employee. The manager must review and monitor performance, and respond to it by motivating the effective worker and helping the less successful worker. In this way, performance appraisal becomes one of the major managerial tools. Then, and only then, is the manager in a position to assess the performance of a  more...
Doing Business with Independent Contractors on-line e-learning cbt (computer based) ...between an "employee" and an "independent contractor "? Many employers don't, and in some cases it has cost their companies millions of dollars in taxes, insurance, overtime, fines and penalties. That's why it's important to understand the standards for judging if a temporary, leased or outsourced worker is really an employee. This course will acquaint you with the law and give you the  more...
Working with Temporary Agencies on-line e-learning cbt (computer based) ...between high productivity at a reasonable price and inefficiency regardless of price. To efficiently manage peak time and special project staffing requirements, you need to be able to work with temporary agencies. This course will develop your skills at using temporary agencies to meet short-term staffing requirements. Applying these important strategies will help you hold down costs, hire  more...
Process Management Skills on-line e-learning cbt (computer based) ...between ineffective, poorly designed software, and elegant, intuitive software. Efficiency in manufacturing is the difference between processes that yield top quality products at a reasonable price, and processes that spit out shoddy products regardless of price.Likewise, efficiency is critical to the effectiveness of a manager and to the manager's organization.To be efficient as a manager, you  more...
Problem Performance Identification on-line e-learning cbt (computer based) ...he differing points of view. Specifically the distinction between conduct and performance is crucial, because the responses to them need to be different. Another facet of the effective management of problem performance lies in identifying the causes of problem performance. There are performance problems that result from the way that the organization operates, which may well make the  more...
Problem Performance Improvement on-line e-learning cbt (computer based) ...erformance. This will often take the form of a discussion between the manager and the problem performer in which the manager will want to advise the worker of the problem and then devise a plan for remedying the situation. Then the manager must introduce a system of monitoring performance to ensure that the planned for improvement has in fact taken place. But performance improvement also  more...
Developing Servlets on-line e-learning cbt (computer based) To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create servlets, and to explain how they fit into the web tier of the J2EE platform  more...
Developing JSPs on-line e-learning cbt (computer based) To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create JSPs, and to explain how they fit into the web tier of the J2EE platform  more...
Understanding Processes on-line e-learning cbt (computer based) An automotive department has an excellent reputation, yet it receives numerous complaints about delays in repairs. When the sequence of activities in the auto repair process is mapped out, the problem is discovered. Surprisingly, it is due to an unnecessary paper shuffle between the auto shop and front office. This course shows you how to understand different types of processes, break a process  more...
Supply Chain Planning and Inventory Management on-line e-learning cbt (computer based) ...rse, you will learn how to how to achieve a strategic fit between your supply chain management and competitive strategies. Once your strategies are determined, you will learn about the forecasting and planning processes. Finally, you will discover different types of inventory management and how to maintain optimal levels of inventory across the supply chain. In other words, you will understand  more...
Cisco ISCW 1 0 Frame Mode MPLS Implementation on-line e-learning cbt (computer based) To recognize the MPLS architecture and functionality, configure frame mode MPLS on IOS routers, and distinguish between MPLS VPN and traditional VPN operation  more...
Cisco BCMSN 3 0 Configuring and Implementing WLANs on-line e-learning cbt (computer based) To explain how to use Cisco Systems utilities to configure the Cisco WLAN client, distinguish between autonomous and lightweight WLAN implementations, and explain how to configure autonomous and lightweight Cisco WLAN solutions.  more...
Cisco BCMSN 3 0 Implementing Trunks and the Virtual Trunking Protocol VTP on-line e-learning cbt (computer based) To explain the procedure for configuring both 802.1Q and ISL trunking between two switches, how VLAN configuration of switches within a management domain can be automated with VTP, and identify common VLAN configuration errors and explain the solutions to those errors.  more...
Cisco BCMSN 3 0 Configuring and Implementing WLANs on-line e-learning cbt (computer based) To explain how to use Cisco Systems utilities to configure the Cisco WLAN client, distinguish between autonomous and lightweight WLAN implementations, and explain how to configure autonomous and lightweight Cisco WLAN solutions.  more...
Cisco BCMSN 3 0 Implementing Trunks and the Virtual Trunking Protocol VTP on-line e-learning cbt (computer based) To explain the procedure for configuring both 802.1Q and ISL trunking between two switches, how VLAN configuration of switches within a management domain can be automated with VTP, and identify common VLAN configuration errors and explain the solutions to those errors.  more...
Developing Servlets on-line e-learning cbt (computer based) To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create servlets, and to explain how they fit into the web tier of the J2EE platform  more...
Developing JSPs on-line e-learning cbt (computer based) To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create JSPs, and to explain how they fit into the web tier of the J2EE platform  more...
Check Point NGX VPN Configuration and Disaster Recovery on-line e-learning cbt (computer based) To recognize how VPNs are deployed, configure a VPN between networks, and back up and restore Check Point NGX  more...
IP Addressing and Subnetting on-line e-learning cbt (computer based) To describe the operation of IP addressing, the structuring of addresses using subnets, and the routing of information between networks.  more...
Insider Trading on-line e-learning cbt (computer based) ...er trading draw attention to the disparity of information between the two parties to the transaction, the violation of property rights, and the undermining of investors' confidence in the market. This course will provide examples of illegal insider trading and list the main provisions under law governing legal insider trading. It also discusses the civil and criminal penalties incurred by  more...
HIPAA Evaluating the Impact of the Privacy Rule on-line e-learning cbt (computer based) Employees and managers need to become more aware of the information they disclose about employees and who receives it. HIPAA applies to health information in all formats--including electronic transfers, documents, and spoken communications. Managers and staff will need to use new forms to track the way they use and disclose confidential information, and they'll need to implement changes at the  more...
CISSP Domain Legal Regulations Compliance and Investigations on-line e-learning cbt (computer based) To identify the types and characteristics of computer crime, distinguish between the laws relating to information technology, and recognize the investigative and ethnical considerations involved in dealing with computer crime; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam  more...
CISSP Domain Security Architecture and Design on-line e-learning cbt (computer based) To understand the principles of common computer architectures, distinguish between machine types and memory storage types, and recognize the logistics of common security models; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam  more...
Flash MX for Designers on-line e-learning cbt (computer based) ...h you need to know to get started, such as the difference between vector and bitmap graphics. He guides you through the many tools available. From there, he takes you through panels, timelines, and creating artwork. You will also learn to import sound, control movie clips, activate buttons, and much more. Course Duration: 10.5 Hours Introduction Welcome and About This CD Flash Overview What's  more...
Flash MX ActionScript on-line e-learning cbt (computer based) ...ie Action Creating ActionScript Loops About Loops Looping Between Frames Creating a For Loop Creating a While Loop Creating a Do While Loop Working With Variables And Arrays About Variables and Arrays Understanding Variable Data Types Variable and Array Naming Conventions Declaring a Variable Creating an Array Working with Arrays pt. 1 Working with Arrays pt. 2 Getting Data From an Array  more...
PageMaker 7 on-line e-learning cbt (computer based) ...reate and edit colors. You will then learn the difference between frames and blocks and how to use them, how to format and work with text, and how to add graphics and tables. You will also learn how to take advantage of PageMaker?s newest feature, date merging. Course Duration: 8.5 Hours Basics Intro to Adobe PageMaker 7 The Page Maker Window The Toolbox and Pointer Tool Views - Fixed Views  more...
Dreamweaver MX Advanced on-line e-learning cbt (computer based) ...g tools. Mark also demonstrates the extensive integration between Macromedia Dreamweaver MX and Macromedia Contribute. Course Duration: 6.5 Hours Introduction About this Course The Lessons Folder Resources & References Dreamweaver Updater Site Configuration Local Information Remote Information FTP & Local / Network Remote Info RDS, VSS, WebDAV Testing Server Cloaking Design Notes Contribute  more...
SQL Server 2000 XML and the Web on-line e-learning cbt (computer based) To outline the relationship between SQL Server 2000, XML, and the Web  more...
SQL Server 2000 XML and the Web on-line e-learning cbt (computer based) To outline the relationship between SQL Server 2000, XML, and the Web  more...
A Manager s Introduction to Business Law on-line e-learning cbt (computer based) ... that law plays in society and business. The relationship between business ethics and law is explained and how managers serve as vital role models for demonstrating ethical business practices. This course also presents the basis and structure of the U.S. legal system and introduces relevant areas of business regulation. It outlines management's legal responsibilities and presents practical  more...
American Business Formations in the 21st Century on-line e-learning cbt (computer based) As a manager for your organization, you likely conduct business with numerous companies from different industries and of varying sizes and complexity. And just as you interact with individuals differently based upon their personalities and positions, so too, you conduct business with other companies based upon their different formations. In American business, there are four primary formations:  more...
Business Etiquette for Supervisors on-line e-learning cbt (computer based) Some supervisors seem to be able to energize their employees to give their best efforts. Other supervisors have to engage in a battle of wills to accomplish the simplest tasks. What's the difference? According to a 19th-century management thinker, a supervisor: "has the power to make employees happy or unhappy; and to make their jobs a pleasure or a burden. A supervisor's power lies in words and  more...
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