Online Between eLearning - Training Resources

Technical Writing for the Medical Professional As a medical professional, you may be called upon to write peer-reviewed research papers, articles for colleagues, lectures, presentations, or patient education materials. This course is designed to assist you with the skills and knowledge you will need to effectively write medically related materials. Writing for the medical profession is an exciting and ever-changing field that covers a wide  more...

So You Wanna Be a Web Writer or Editor Find out what it takes to become a Web writer or editor, how to decide between freelancing and staff jobs, where to find work.  more...

ABC+D Principles of Healing Understand the principles of healing: Activate, Build, Cleanse and Direct Aids. Designed for the beginning herbalist, this course will help you understand the principles of healing: Activate, Build, Cleanse and Direct Aids. Being new to herbs you may be confused about when to use cleansing herbs and building herbs. Should you take them together, or at different times? What if you have a specific  more...

Aromatherapy for Emotional Spiritual Well-Being Aromas and the Chakras Free yourself from patterns that impede your happiness. Discover the connection between essential oils, the chakras and your emotional, mental, and spiritual patterns. Learn how they will help you to express and enjoy your individual potential; live the life you truly desire!  more...

Creating Popular Web Content (Master Class)-Self Directed ... see how each genre has evolved as a virtual conversation between thousands of users, and thousands of writers, over time. Each element in the standard structure responds to a particular type of question asked by a lot of users. When you understand the give-and-take of this exchange, you can write the individual components much more easily. For each genre, then, we focus on what your users  more...

Parent Conferencing and Communication Explores ideas to ensure successful communication between teachers and parents of children with disabilities.  more...

Introduction to Law ... with the basic principles of law, such as the difference between civil and criminal laws. Students will also explore diverse areas of the law like cyberlaw, insurance, e-commerce and will, trusts and estates. Legal systems exist to serve the interests of the citizenry. Laws under such systems can deal with the public and private safety and health of citizenry, the means to resolve problems  more...

Brilliant Business Writing and Communication ...tyle, and more, while also understanding the relationship between writing, spoken communications, and overall business relations. Practical lessons draw from real-world business situations that professionals face every day, and a special section on e-mail communication addresses the challenges of using this new medium. The course is written in a lively, down-to-earth style that`s focused  more...

Boost Your Self-Confidence And Enjoy Selling Success Reinforce your self-motivation, understand how to improve your attitude and set goals. Selling success is part product and industry knowledge, part people and communication skills and part attitude and perspective. Strengthen your self-image, set and achieve goals that reach your company`s and your own expectations and reinforce your self-motivation to take control of what you can to reach your  more...

Cisco CCNA Monitoring and Security ...ss List and the Extended Access List, and the differences between them. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces the concept, purpose, and operation of the Access List. It explains two types of Access List, the Standard Access List and the Extended  more...

Cisco CCNA WAN Protocols HDLC, PPP ...scriber, defines the interfaces that enable communication between a subscriber and the service provider, explains the features and functions of the Point-to-Point Protocol (PPP), explains the function of each component in the encapsulation and session establishment. As you move through this unit, you will learn about the PPP frame format and associated configuration options, such as  more...

Java 2 - Language & Semantics Students will learn basic Java programming fundamentals, operators and expressions as well as, control statements and arrays. In this unit, you will learn about the Java syntax and lexical issues. It covers identifying the range and declaring the constants, literals, and variables of the three main categories of primitive data types. You will learn to identify Java keywords and identifiers.  more...

Java 2 -- Classes & Inheritance ... learn about the features of subclasses and relationships between classes. You will also learn about the procedure for and the effect of invoking overloaded and overridden methods. You will learn about the procedures for upcasting, downcasting, and identifying objects. This unit gives explanation of the keywords super and this. You will also learn to use the object reference super to access  more...

Java 2 -- Handling Exceptions & Implementing Threads ... exception handlers in a program. It draws a distinction between errors and exceptions. In this unit, you will learn about the keywords used in exception handling. In addition, you will also learn to deal with the various methods for handling exceptions and percolation of exceptions in the method activation stack. This unit introduces and describes the most common exceptions in a Java program.  more...

Java 2 -- java.lang Package This unit provides an overview of the java.lang package by explaining its classes, interfaces, and exceptions. This unit provides an overview of the java.lang package by explaining its classes, interfaces, and exceptions. It explains the importance of the java.lang package in Java programming. You will learn about the importance of the Object class, which is the super class for all Java  more...

Java 2 -- Applets & Imaging ...nents perform. Finally, the unit explains the differences between an applet and an application, and the procedure for converting an application to an applet. The second unit explains the various attributes of the tag and explains the passing of parameters to an applet from the HTML document containing that applet. The unit also covers intercommunication between two applets contained in the  more...

Java 2 -- Advanced Java ...th unit explains the component model and the relationship between JavaBeans and Java. The unit describes the basic structure of a Bean. It also covers the implementation of persistence, introspection, and event handling in JavaBeans. The unit explains the classes and interfaces related to Bean development. You will learn about the AppletInitializer and BeanInfo interfaces. The unit explains  more...

Java 2 -- Enterprise Java ...nd the Swing components. You will learn to differentiate between Swing and AWT components, and convert AWT-based programs to Swing programs. This unit lists the functionalities provided by the JComponent class, and explains the different methods of the JComponent class. The second unit provides an overview of the different Swing classes. It also explains the different Listener interfaces  more...

Java 2 -- Advanced Enterprise Java ...rs the features and functions of JDBC and the differences between JDBC and ODBC. You will learn about the models supported by JDBC and the different types of JDBC drivers. You will also learn about the different interfaces in the java.sql package. Finally, you will be able to write the code for adding, updating, and deleting records from a database. The second unit explains native methods and  more...

Essential Spanish ...meone; for example two younger people of the same age, or between friends. This is why we have two couples: Tony and Kate are friendly and informal: Se?or L?pez and Se?orita Fern?ndez are more formal - but still friendly of course! After each scene there is a short test to check how you are doing, and at the end of the course a longer exam that will review all of the topics covered by the  more...

Cisco CCNA IP Routing Concepts In this unit, you will learn about the routing process, and addressing schemes of the Network Layer under the OSI Reference model. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) In this unit, you will learn about the routing process, which determines the best path to destination  more...

Cisco CCNA IP Routing Configuration ...its are discussed. This unit also teaches the differences between RIP version 1 and RIP version 2, illustrates packet formats of both RIP versions, details the commands that are used to add RIP to the router configuration as well as the commands used to monitor an RIP network. Other features discussed are improved metric and unequal cost load balancing, of Interior Gateway Routing Protocol  more...

Cisco CCNA IPX Routing This unit introduces IPX/SPX protocol suite, explains the protocols that constitute this suite, and maps the Novell IPX protocol suite to the OSI reference model. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces IPX/SPX protocol suite, explains the protocols that  more...

Creating Popular Web Content (Master Class) ... see how each genre has evolved as a virtual conversation between thousands of users, and thousands of writers, over time. Each element in the standard structure responds to a particular type of question asked by a lot of users. When you understand the give-and-take of this exchange, you can write the individual components much more easily. For each genre, then, we focus on what your users  more...

Writing User Guides ...uides, working with style considerations, the differences between editing and proofreading, and the job of the user guide writer. Students will get the opportunity to write several end user pieces. The first four weeks of the class introduce students to the how-to of writing user guides and give an over of this aspect of the technical writing field. The last four weeks of the class will act as  more...

Windows Vista ...ome Premium, and Ultimate, and points out the differences between them. It also introduces some of the new features of Windows Vista, including the Sidebar, Windows Aero, and Windows Media Center. It teaches the user skills such as working on the Desktop, using windows, opening files and applications, and working with the Start menu and Taskbar. Windows Vista This course introduces students to  more...

So You Want To Be A Medical Writer Skills and knowledge you will need to effectively write medically related materials. Medical writing is an exciting and ever-changing field that covers a wide range of areas in medicine, pharmaceuticals, and the biotech industry. Opportunities for medical writing exist at the professional research level, the consumer education level, newspapers, magazines, and everything in between. Most medical  more...

Social and Emotional Learning This course covers the meaning of emotional intelligence and the importance of social and emotional skills in teaching and parenting. This course is for teachers and parents and anyone involved in helping young people with their learning. The course covers the basics of Social and Emotional Learning- what it is; why it is important in schools and in the home today. It also provides information  more...

Resume Writing This course demonstrates the process of writing a resume that will result in an interview. Designed for anyone who needs a resume, this course will guide students through the process. An overview of resumes including their use, what potential employers look for and styles will be discussed. Comparisons between the job market and individual goals will be made and applied to the process. A  more...

Motivating Employees ...between a just surviving business and a thriving one is the energy and commitment of its people. A motivated and dedicated workforce is the formula for long-term success. This course gives practical suggestions for identifying group and individual motivating factors and mobilizing them to energize employees. There are tools, techniques, and methods for revitalizing the workplace and encouraging  more...

Nutritional Information Resources for Librarians ...creased risk of certain chronic diseases, the differences between certain types of fats, resources you can provide your patrons on reducing saturated fat intake, and program planning ideas Nutritional Information Resources for Librarians This course will give you a brief overview on how saturated fat intake can lead to an increased risk of certain chronic diseases, the differences between  more...

Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1" .... For each level, there will be a morning class some time between 9:00 AM and noon Eastern Time, an afternoon class between 2:00 PM and 5:00 PM Eastern Time and an evening class some time between 7:00 PM and 10:00 PM Eastern Time. Classes will take place either on Mondays and Wednesdays or on Tuesdays and Thursdays.Bulletin board classes For those of you not interested in attending a scheduled  more...

Legal Transcription Training ... service programs. Earnings for this specialized skill is between $15 and $25 per hour. Contracting for Internet work is generally based on "piece work," by the line or page. Let`s give an example: You could earn 6 to 10 cents per line or $1.50 to $3 per page. Once proficient, you should be typing about 300 lines per hour x 8 cents. This averages about $24 per hour. If you work in an office,  more...

Learn How To Write Effective Persuasive Written Communication ...away, only to be referred to at the end of the course. In between, you will be given a series of 5 specific steps and corresponding assignments to work on. Each of these carefully ordered steps will bring you closer and closer to applying the method to your original written work(baseline). The final project is designed to take your original work and apply what you have learned (treatment). When  more...

Leadership Assessment Profile ...e for my weaknesses? How can I achieve an optimal balance between my work life and my personal life? The dimensions measured by the Profile were developed and refined by Dr. John Lounsbury, a recognized expert in psychometrics and personality assessment. Dr. Lounsbury is the president of Resource Associates, Inc., a full professor in the department of psychology at the University of Tennessee,  more...

Learn How to Write Persuasive Web-Based Text ...away, only to be referred to at the end of the course. In between, you will be given a series of 5 specific steps and corresponding assignments to work on. Each of these carefully ordered steps will bring you closer and closer to applying the method to your original written work (baseline). The final project is designed to take your original work and apply what you have learned. When compared  more...

Introduction to K-12 Online Teaching ...tated, which is a level of student-instructor interaction between a totally self-paced course and one that is instructor-led. It means you can go through the course at your own pace but an instructor is available to help whenever you need it along the way. Intro to K-12 Online Teaching is designed to give you an understanding of developing and teaching an online course. It is a basic level  more...

How To Master Supervision ...unctions face a daunting challenge as they bridge the gap between individual contributors and management. This bundle addresses four critical competence areas, beginning with an overview of successful supervision and attacking three major supervisory responsibilities leading meetings, managing projects, and delegating. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use  more...

Front Desk Agent- Instructor Led ...take me to complete the course? Each course will take you between 15 - 20 hours a piece to complete. All courses are completely internet delivered and allow you to study at your own pace but must be completed within one year of the date you begin. The average student takes three to four months to complete all of the training.How quickly can I begin? Upon registration you will receive your  more...

Expert Certificate Course in Medical Transcription with Work Placement Program ...s are shipped within 2 business days and typically arrive between 5 and 10 business days after shipment, depending on the location. Materials are divided into additional shipments with payment plans. Will I be able to work at my own pace? Yes. The unique modular format of the M.I.M.E. instruction method allows you to stop after each segment and start again at your leisure. It can be finished  more...

Expert Purchasing Management ...nting purchasing managers with more challenges than ever. Between being accountable for measurable results, pleasing internal customers, and ensuring that your purchasing staff improves its productivity, you may feel it is impossible to do a good job. After all, it isn't easy keeping up with evolving best practices, new technologies, and changing markets. But fortunately, there is a way for you  more...

Customer Service Plus ...between success and failure in today s business environment is customer service. In this course you ll learn the basics of customer service and how to consistently provide high-quality customer service. User is given 1 year access to this course. Customer Service Plus The difference between success and failure in today?s business environment is customer service. In this course you?ll learn  more...

Conducting Business in Latin America ...between the United States and Latin America continues to increase, as does the demand for individuals who understand this unique region. Latin America is rich with resources and consumer demand for U.S. goods. This course provides students with the knowledge needed to conduct business in the region and market themselves to international businesses. Conducting Business in Latin America Welcome  more...

Comprehensive Leadership Training ...and discussion.Reading: The participant will have to read between 15 to 20 pages of the book ?Leadership Theory and Practice, Third Edition?, in a week. The pages which are to be read will be indicated in the weekly guideline to the students. This should not take more than 30 minutes of the student?s time in a week.Quiz: To reinforce the reading the participants will be required to take a brief  more...

Career Assessment Profile ...e for my weaknesses? How can I achieve an optimal balance between my work life and my personal life? The dimensions measured by the Profile were developed and refined by Dr. John Lounsbury, a recognized expert in psychometrics and personality assessment. Dr. Lounsbury is the president of Resource Associates, Inc., a full professor in the department of psychology at the University of Tennessee,  more...

Build Your Own BIZ(tm) - Customer Service Strategies ...viding excellent customer service can make the difference between a customer buying your product or from the vendor down the street. This course will help you determine who your customers are, define the dimensions of customer service as they relate to your business, and help you measure the level of customer service you are providing. The class includes video, text, and downloadable  more...

Achieving Solar - An Introductory Guide ...imer on today`s solar energy applications. The difference between solar thermal systems and solar photovoltaic (PV) applications and technologies will be clarified. Climate, geographic, siting, and zoning considerations will be discussed. Finally, you will learn how to locate a contractor, and how solar can add value to a structure. This class is approved for 4 hours of continuing education  more...

Accounting In An Hour ...an? Why is budgeting so important? What is the difference between cash flow and profitability? What is the difference between an Income Statement and a Balance Sheet? If you?re unsure about even one of those questions, that confirms you?re not able to contribute as well as others at meetings where finance is discussed. You?ll never be counted on to give a meaningful financial opinion?and that  more...

5 Steps to Effective Persuasive Business Communication ...away, only to be referred to at the end of the course. In between, you will be given a series of 5 specific steps and corresponding assignments to work on. Each of these carefully ordered steps will bring you closer and closer to applying the method to your original written work (baseline). The final project is designed to take your original work and apply what you have learned (treatment).  more...

Adobe CS3 Design: Workflow Adobe CS3 Design: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices  more...

Traditional Literature Fantasy and Realism Explores folktale formulae and types, compares fables, myths, legends, tall tales, and epics, and differentiates between fantasy and science fiction.  more...

Java Programming with Java SE 6 0 Java I O To enable the learner to use Java's I/ O facilities to read and write data, and format input or output The java. io package - use the classes of the java. io package to access files and read and write data in a given scenario, and recognize how a Console class works. The java. nio package - use the classes of the java. nio package to modify buffers, get information about disk usage,  more...

Developing Servlets To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create servlets, and to explain how they fit into the web tier of the J2EE platform  more...

Developing JSPs To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create JSPs, and to explain how they fit into the web tier of the J2EE platform  more...

Planning Active Directory Services To distinguish between global catalog servers and operations master roles and identify how they are enabled, administered, and placed in Active Directory infrastructure  more...

Active Directory Sites Replication and Trusts To distinguish between Active Directory sites, replication, and trusts, and identify how they are implemented and administered  more...

Negotiating to Mutual Benefit The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep both your company and your customer  more...

Conducting Effective Sales Research Meetings ...information you need to truly understand the business fit between your company and your customer. In this course, you'll learn about bringing your research and communication skills together in strategic account sales (SAS) research meetings. You'll start by learning how to prepare for an effective research meeting. Next, you'll explore how to conduct research meetings to gather desired  more...

Managing Data Between Servers and Databases To recognize how to manage change, configure and work with linked servers, and manage and tune replication in SQL Server 2005  more...

The Profession of Selling ...d ability. These three terms help describe the difference between sales as a profession, and sales as simply a job. "The Profession of Selling" course is designed to present the principles, strategies and skills that - when integrated into your sales career - will help you reach your personal and professional goals. This course will discuss important aspects of being a professional salesperson,  more...

Finding Your Life Balance ...th many activities and it is difficult to get the balance between those activities right. But getting the balance right gives a tremendous payback. You feel fulfilled. You are in harmony with yourself and your world. Which is good for you, and also impacts positively on your family, friends, and co-workers. The first step towards a possible adjustment of your life balance is to assess your life  more...

Success over Stress ...by an individual when they perceive a lack of equilibrium between the demands placed upon them and their ability to meet those demands, which, over a period of time, leads to ill-health." Stephen Palmer, "Occupational Stress".Contrary to popular belief, stress itself is never a good thing--it is always harmful. This course will show you the difference between pressure, which spurs you into  more...

Approaches to Risk Management Whether you are investing in stocks, deciding what to eat, hiring an assistant, or merging corporate divisions, you're making decisions based on evaluating risks and benefits. When you need to make a difficult business decision, knowing the numbers can provide a clearer picture of your upside and downside. As an executive in today's explosive business world, your ability to take the right risk can  more...

Risk Strategies The Cutting Edge This course explores seldom-discussed topics vital to your risk-taking strategies. Maintaining a balance between risk and recklessness depends upon your knowledge of business, people, and that little bit extra. That little bit extra in creativity and values can mean the difference between being at the cutting edge or falling off.  more...

Planning Your Field Sales Approach ...between mediocre and great field sales performance? One characteristic of highly effective field sales representatives is their ability to efficiently plan their sales approach for both existing customers and prospects, as well as managing their time and territories effectively. Planning Your Field Sales Approach provides practical tools for determining call and meeting objectives and  more...

Completing Your Field Sales Approach What does it take to successfully present valuable solutions and close sales while achieving a sense of accomplishment and trust between you and your customer? Completing Your Field Sales Approach highlights how to present sales solutions and close sales with your customers. Included in the course are steps and tips for overcoming customer objections effectively. You'll have opportunities to  more...

Process Management Skills ...between ineffective, poorly designed software, and elegant, intuitive software. Efficiency in manufacturing is the difference between processes that yield top quality products at a reasonable price, and processes that spit out shoddy products regardless of price.Likewise, efficiency is critical to the effectiveness of a manager and to the manager's organization.To be efficient as a manager, you  more...

Problem Performance Identification ...he differing points of view. Specifically the distinction between conduct and performance is crucial, because the responses to them need to be different. Another facet of the effective management of problem performance lies in identifying the causes of problem performance. There are performance problems that result from the way that the organization operates, which may well make the individual  more...

Problem Performance Improvement ...erformance. This will often take the form of a discussion between the manager and the problem performer in which the manager will want to advise the worker of the problem and then devise a plan for remedying the situation. Then the manager must introduce a system of monitoring performance to ensure that the planned for improvement has in fact taken place. But performance improvement also  more...

Responding to Business Crises Your company may have a crisis. If so, what will it do? Your company's crisis preparations are now put to the test--a real test. Knowing how to respond to a crisis is vital to your company's well-being. It could mean the difference between your company surviving or not. In this course, you'll learn how to respond to business crises. There are three fundamental phases to crisis response: detection,  more...

Assessing Customer Behavior In the modern customer-centric business model, dealing with all customers in a positive and efficient manner is paramount. But this goal can become daunting to a TSA who has not developed the ability to identify various behavior types and apply appropriate techniques to deal with them in a way that builds a positive relationship between the customer and the company. This course instructs agents in  more...

Industry Overview Information Technology Though estimates on global spending for information and communications technologies run in the trillions of dollars, this giant industry continues to struggle through fluctuating markets and must concentrate on continuous improvement to survive. Most agree that the demand for IT products and services will continue to increase, but at the same time, the customer is demanding more value per dollar  more...

Assessing Performance Continuously ...ance meeting into ongoing communication about performance between the manager and employee. The manager must review and monitor performance, and respond to it by motivating the effective worker and helping the less successful worker. In this way, performance appraisal becomes one of the major managerial tools. Then, and only then, is the manager in a position to assess the performance of a  more...

Successfully Coaching Relationships ...pment to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of styles to suit both the situation and the personality of the coachee. This course shows learners what fosters a productive coaching relationship and what  more...

The Coaching Skillset ... simplest, a coaching session is a conversation, a dialog between coach and coachee, and so all coaching interventions depend totally on communication. Within that simplicity however, are layers of subtle interaction, which a coachee needs to be aware of, alert to what both "sides" of the conversation are actually communicating--verbally, visually, and vocally. The first requirement for a  more...

The Facilitator Role ...le of a facilitator, so that you can easily differentiate between facilitated groups and democratic or autocratic groups. Identifying the skills, attitudes and emotions needed to facilitate groups will help prepare you for taking on the task of changing your work group structure. Understanding the responsibilities of the facilitator will help establish the boundaries of what you can and cannot  more...

Facilitative Leadership Have you worked in this organization? You don't explain what you're doing because people will steal your ideas. It's best just to go along with whatever the majority wants, even if you can see some real problems down the road. No one will take responsibility for the results unless they're good, then everyone takes a share. If you've experienced any of these situations and want to make some  more...

Doing Business with Independent Contractors ...between an "employee" and an "independent contractor "? Many employers don't, and in some cases it has cost their companies millions of dollars in taxes, insurance, overtime, fines and penalties. That's why it's important to understand the standards for judging if a temporary, leased or outsourced worker is really an employee. This course will acquaint you with the law and give you the  more...

Working with Temporary Agencies ...between high productivity at a reasonable price and inefficiency regardless of price. To efficiently manage peak time and special project staffing requirements, you need to be able to work with temporary agencies. This course will develop your skills at using temporary agencies to meet short-term staffing requirements. Applying these important strategies will help you hold down costs, hire  more...

Inbound Call Centers People Management ...between a company and its customers. As a call center manager, you want to hire agents with special customer service "genes." Good call center agents do a better job on the telephone, are happier with their work, and genuinely enjoy helping customers. This course will help you staff your call center with the right people for the job. You'll learn how to select the best candidates, accommodate  more...

ITIL Service Level and Capacity Management ...xample, organizations must achieve and maintain a balance between the quality of IT service given and received in a manner that is both customer focused and cost effective. Simultaneously, organizations need to provide the required capacity for data processing and storage, at the right time and in a cost effective way.The delivery and support of IT services are divided into core processes  more...

Bridge the Expectations Gap ...ny. There's nothing more effective in emphasizing the gap between what you believe their experiences to be and their realities than thinking and acting like a customer. This course takes you through several processes for doing exactly that, and you'll be shown how to find out if dealing with your company is a delight or a disappointment. The first lesson describes the common causes of the gaps  more...

Leading a Customer-focused Team ... customer service, after being shown how to differentiate between those that do and those that don't. You'll also learn how to coach for performance improvement, using the method that's the most appropriate for the situation.No prescribed service system, no matter how finely tuned, can legislate for every eventuality, and there will be occasions when customer satisfaction is dependent on an  more...

The Impact of Culture on Communication ...h them, and that you appreciate and value the differences between you, can help get your working relationships off to a flying start.In this course, you'll examine what culture means and what it doesn't, and look at some of the barriers relating to culture. You'll also consider different cultural theories including Hofstede's Cultural Dimensions Model and Edward T. Hall's Model of Culture.  more...

Corporate Culture Building the Service Foundation ...but effective, exercises will enable you to differentiate between a healthy corporate culture, and an unhealthy one. At the completion of this course, you'll be able to develop a step-by-step action plan that sets the tone for an organization that prides itself on quality service. Finally, you'll gain the know-how to be a dynamic force within your own division, team, or group culture. By  more...

Team Feedback A Guide ...nce is complex, because effective teams depend on synergy between individual and team factors. In this course, you will learn what makes teams successful, and how effective feedback at team level contributes to this success. You will work through a process for giving feedback in a team situation, and explore methods for communicating feedback. In addition, you will consider how the team can be  more...

A Manager s Introduction to Business Law ... that law plays in society and business. The relationship between business ethics and law is explained and how managers serve as vital role models for demonstrating ethical business practices. This course also presents the basis and structure of the U.S. legal system and introduces relevant areas of business regulation. It outlines management's legal responsibilities and presents practical  more...

American Business Formations in the 21st Century As a manager for your organization, you likely conduct business with numerous companies from different industries and of varying sizes and complexity. And just as you interact with individuals differently based upon their personalities and positions, so too, you conduct business with other companies based upon their different formations. In American business, there are four primary formations:  more...

Effective Intercultural Relationships ...sinesses operate across borders, whether they are borders between neighborhoods or borders between countries. All of these bordered areas, large and small, represent differing cultures. Whether comfortable or abroad, chances are, your business deals with people of varying cultures on a daily basis. In today's expansive work environment, employees, co-workers, customers, vendors, and business  more...

Effective Intergender Relationships Guess what. Men and women are different. Socially, the differences offer an attractive mystique. But in professional situations and in the workplace, the significant differences in male and female communication styles can cause problems. There is no denying that women and men vary significantly in their verbal inflections and tone, their body language, and how they listen to others. They pick up  more...

Business Etiquette for Supervisors Some supervisors seem to be able to energize their employees to give their best efforts. Other supervisors have to engage in a battle of wills to accomplish the simplest tasks. What's the difference? According to a 19th-century management thinker, a supervisor: "has the power to make employees happy or unhappy; and to make their jobs a pleasure or a burden. A supervisor's power lies in words and  more...

Punctuating with Skill ...e or outside of the quotation mark? What's the difference between the parentheses and brackets, the hyphen and the dash? Knowing the answers to these questions will ensure that you're using punctuation correctly and to your greatest advantage. In this course, you'll review the standard rules and guidelines for using punctuation appropriately. You'll also be given the most current information on  more...

The Mechanics of Communicating Effectively Your voice, your ability to listen, and your body language are your three vital communication tools. However, because they are given at birth they are often taken totally for granted. People mistakenly believe that because these tools are in constant daily use that they are already the best they can be. However it is possible to improve the quality of these communication essentials, and this  more...

Managing Organization Conflict ...that occurs in your organization. Sometimes, this will be between individuals, but often it will be between teams, and even departments. The different nature of these conflicts is likely to require different approaches, and there are also likely to be a range of particular demands on you in the way that you manage the conflicts. A way of differentiating and applying these approaches is by  more...

Relationship Management - Maintaining the Client Relationship In "Relationship Management - Maintaining the Client Relationship," you will learn about the differences between short-term and long-term customer relationships, as well as the causes and advantages of these relationships. You will also identify methods of keeping and extending the client relationship into future endeavors. Finally, you will learn about techniques for measuring success in the  more...

Visual Studio 2005 and the NET Framework 2 0 To identify how to use the basic features of Visual Studio 2005 and to identify the key features and differences between the .NET Framework and the .NET Compact Framework  more...

Visual Basic 2005 Customized Programming To enable compatibility between COM and Visual Basic 2005, use reflection to call classes and data types, and customize a Visual Basic 2005 application for graphics, text, globalization, and e-mail  more...

Introducing NET 3 5 and Visual Studio 2008 The Microsoft .NET Framework 3.5 is an environment for developing, deploying and running applications and web services on Windows platforms. The .NET Framework supports the use of different languages and libraries for application development. Application types include both Windows-Forms applications and Web applications. Visual Studio 2008 is an integrated development environment that includes a  more...

An Introduction to Project Management ...to the characteristics of a project, learn to distinguish between projects and operations, and define progressive elaboration. They'll identify key project management concepts and terms, be introduced to the PMBOK?? Knowledge Areas, and be given information about the variables that can influence project outcomes. This course provides a foundational knowledge base reflecting the most up-to-date  more...

Project Life Cycles and Stakeholders ...y project has a beginning and an end, but what happens in between is less predictable. The project life cycle will most likely involve uncertainties, and it's how these uncertainties are handled that determines the outcomes of the project. The more familiar one is with project phases and stakeholders, the more easily one can keep the project on track and on budget.Organizations might "fast  more...

Choosing Sellers and Administering and Closing Contracts ...y is it important to manage the contract and relationship between the buyer and seller? What's the most effective way to complete and settle contracts? As you advance in this course, which focuses on seller selection, contract administration, and contract closure, you will obtain the skills and knowledge required to manage these areas of Project Procurement Management. This course is aligned  more...

Implementing NET Remoting and WSE in VB NET Applications To recognize how to implement a security solution for .NET Remoting, identify the enhanced security features provided by WS-Security, and distinguish between critical WSE security classes  more...

Moving to Visual Basic NET To outline the language differences between Visual Basic 6.0 and Visual Basic .NET and to describe the new Visual Studio .NET features  more...

Program Life Cycle and Organization ...life-cycle considerations, including the key distinctions between program and project life cycles. Also covered in this course are the program management life-cycle phases: preprogram and program setup, establish program management and technical infrastructure, deliver the benefits, and close the program. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK??  more...

Installing Windows Vista There are a number of versions of the Windows Vista operating system, each designed for a particular situation. Because the cost of upgrading operating systems can be steep, choosing the right version of an operating system is important. The chosen operating system version must support current needs as well as take into account possible future requirements. Hardware requirements must also be taken  more...

SQL Server 2000 XML and the Web To outline the relationship between SQL Server 2000, XML, and the Web  more...

SQL Server 2000 XML and the Web To outline the relationship between SQL Server 2000, XML, and the Web  more...

Object-Oriented Analysis and Design with UML Analyzing the System To show how to specify object interaction in the UML and to identify associations and inheritance between classes  more...

Implementing NET Remoting and WSE in C NET Applications To recognize how to implement a security solution for .NET Remoting, identify the enhanced security features provided by WS-Security, and distinguish between critical WSE security classes  more...

C 2005 Customized Programming To enable compatibility between COM and C# 2005, use reflection to call classes and data types, and customize a C# 2005 application for graphics, text, globalization, and e-mail  more...

Connectors Transport Rules and Message Compliance in Exchange Server 2007 ...col is the primary protocol used to relay e-mail messages between servers on the Internet. Since most e-mail systems are connected to the Internet, it is important to understand how SMTP is configured in Exchange Server 2007. This course discusses the implementation of Send and Receive SMTP connectors on Hub Transport servers and Edge Transport servers. Also explored in this course is the  more...

Modeling and Analyzing Processes in Six Sigma "If you can't describe what you are doing as a process, you don't know what you are doing," says W. Edwards Deming, a well-known American quality advocate, statistician, and educator. During the Measure stage of the Six Sigma methodology, you need to identify and map processes and procedures for problem areas identified during the Define stage, and present them to the Six Sigma team for a closer  more...

Statistics and Probability in Six Sigma ...stical concepts that apply to Six Sigma. It distinguishes between enumerative and analytical statistics and population and sample characteristics, and describes the Central Limit Theorem. It also examines basic probability concepts and looks at dependent, independent, and mutually exclusive events, and multiplication and addition rules. This course is aligned to the ASQ Certified Six Sigma  more...

Summarizing and Presenting Data in Six Sigma ...sses. They summarize data and put forth the relationships between various data components for further analysis. The teams then present these relationships in easy-to-understand graphical forms that facilitate comparison and help to identify possible trends. This course deals with the basic concepts of descriptive statistics, such as measures of central tendency and dispersion, and their  more...

Six Sigma Process Improvement In the world of business you cannot expect faulty processes to deliver outstanding organizational results. Six Sigma offers many ways to improve your organization's processes, based on your priorities and business requirements. Whenever you delve into process improvement, you have the option to create new processes altogether or replace old processes with new ones. Six Sigma Champions generally  more...

Six Sigma Projects and Project Teams "Managers are people who do things right, while leaders are people who do the right thing," says Warren Bennis, Ph.D. in his book "On Becoming a Leader." Champions are leaders. Selecting the right Six Sigma projects and the right people, and leading them to achieve business goals, is vital to the leadership of Champions. This course deals with these important roles of Champions. It also provides  more...

Common Tests ...visualizing, and testing the hypotheses and relationships between variables in a process, the Analyze phase narrows the focus to the few key causes of error or inefficiency. In the Improve phase that follows, Six Sigma teams then have the formulas, tested hypotheses, and target areas for the changes that are needed--a statistical understanding of the problem and likely solutions.This course,  more...

Variance Contingency Tables and Nonparametric Tests ...visualizing, and testing the hypotheses and relationships between variables in a process, the Analyze phase narrows the focus to the few key causes of error or inefficiency. In the Improve phase that follows, Six Sigma teams then have the formulas, tested hypotheses, and target areas for the changes that are needed--a statistical understanding of the problem and likely solutions.This course,  more...

Defining and Mapping the Six Sigma Process Maps are incredible tools. They show--on one page--where you are, where you want to go, the best way to get there, and endless alternate routes. Without maps, we would be left to wander unknown paths to uncertain destinations, encountering untold pitfalls along the way. Maps are also important tools in guiding Six Sigma?? teams in the quest for process improvement; it is impossible to improve a  more...

Design and Analysis ...as for improvement. This course will enable you to choose between process methods, determine the most effective process, and take into account all of the necessary factors by designing and analyzing full factorial experiments, fractional factorial experiments, and experiments for special cases, such as Plackett-Burman, Box-Behnken, and Central Composite Design (CCD). Six Sigma is a registered  more...

Analyzing Process Capability Process capability is determined by a range of variables including people, machines, materials and measurements. The cumulative result must be quantified numerically to determine current performance and project future potential. To do so requires a knowledge of control limits, specification limits, capability indices, and the difference between short- and long-term variability. This course teaches  more...

Calculating Process Capability When process data fails to produce a normal distribution, special indices are required to calculate process capability. This course teaches Black Belt candidates the indices for non-normal process capability, and discusses how to transform non-normal data for use in standard statistical tests. It also examines the difference between continuous and discrete data, and the distributions used for  more...

Strategic Approaches to Labor Relations HRCI SPHR ...es that allow them to develop a good working relationship between the employee and employer. This course covers strategies that actively improve and maintain good relationships, such as employee involvement strategies and strategies that foster positive employee relations. It also covers those strategies that resolve conflict in an amicable manner, such as formal complaint resolutions. This  more...

The Reasons Why Diversity Matters ...or is it limited to managing or even honoring differences between people, but rather, it is about taking those differences and putting them to work in the best possible way for both the good of the company and for the good of the worker. This course will take a closer look at diversity initiatives in the workplace and what makes them matter. One lesson will look at the history of diversity  more...

Components of Financial Statements This course presents an overview of the relationship between business management decisions and financial statements, introducing the learner to critical concepts and terminology that are necessary for conducting an applied interpretation of financial statements.  more...

The Income Statement and Balance Sheet Connection This course examines in detail the relationship between the Income Statement and the Balance Sheet, how the line items on each statement relate to the other and correlate to business activities and decision-making. The course introduces common methods of analysis when using these financial statements to measure a business's financial performance.  more...

Managerial Decisions and Capital Budgeting ...between alternative courses of action and developing formal plans for future action. This course explains several methods of analysis that can help business managers to choose alternatives that offer the highest rate of return on investment or the greatest reduction in costs. In this course, topics such as capital budgeting and managerial decisions provide you with the concepts, procedures, and  more...

Managing Managers ...between organizational leadership and frontline management. They oversee the development of the organization's goals and its achievement. In addition, they must also manage relationships, both across the organization and across functions. While they are the voice of top management, they are also expected to deal with their own line managers to ensure that the organization's strategy is  more...

Managing Upward Relationships ...ics of power and politics and explores the common grounds between two levels in the organizational hierarchy. Managers need to have necessary interpersonal skills required for succeeding in upward relationships. The focus is on the skills and strategies that support building positive and productive upward relationships and optimizing individuals' and organizations' performances. This course  more...

The Online Branding Environment ...e and its customers. Learners will explore the difference between traditional brands and cyberbrands as well as discover how to use the Web's interactivity to build strong online brands. The course also examines how consumers adopt brands in the Web environment and how marketers build strong brand relationships with consumers. If online branding seems perilous to you now, with this course as a  more...

Accounting for Partnerships Partnerships are voluntary organizations between two or more people that combine different resources in a business venture. These resources can be money, expertise, personal connections, or experience. Accounting procedures are established to ensure that each partner gets his/her share of the business income or loss. This course explores the accounting methods that pertain to partnerships and the  more...

Introduction to Advanced Finance Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will review Time Value of Money concepts, and learn how to choose corporate projects using accounting models and cash flow models.  more...

Investment Project Analysis and Selection Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will learn how to choose corporate projects based on the different project analysis models and advanced analysis tools.  more...

Recognizing a Leader ...ing, this course is for you. There is a strong difference between activities and roles of effective managers and those of successful leaders. You'll discover what some of those key differences are by studying the traits and qualities of leaders, including information on how true leaders find the time to lead and what employees expect from their leaders. Additionally, you'll get a chance to  more...

Hypothesis Tests for Variances Proportions ANOVA and Chi-Square in Six Sigma ...r not an observed relationship or difference truly exists between inputs and outputs identified in the earlier stages of the process. Six Sigma teams are interested in determining whether this relationship or difference is due to random chance or if it is a true difference. If it is a real difference, Six Sigma teams like to determine if it has practical significance. The goal of this course is  more...

Design of Experiments and Validation of Solutions in Six Sigma ... conduct experiments to study the nature of relationships between input variables and the response variable(s). They do this by controlling and changing the input variables and observing the effects on the response variable(s). After determining what and how much needs to be changed to meet the desired improvement, teams generate solution ideas to optimize the response, and then the ideas are  more...

Introduction to Hypothesis Testing and Testing for Means in Six Sigma ...stical analysis to determine if the observed relationship between two or more samples is real or due to random chance. A variety of tests are used to find statistical evidence to reject or "not to reject" a hypothesis. Once this is accomplished, the Six Sigma team is ready to move forward with identifying, testing, and implementing solutions to address the root causes of failure. This course  more...

Linux Technology Overview Part 2 Features for Users Course Overview This second course in the series provides more detailed information about how to use Linux. It does not build on the first course. It is designed so that someone who already knows what Linux is and just wants to know the basics about how to use it could take only this course. This course teaches the technical features of Linux, using the shell system, using the X Window system  more...

Linux Technology Overview Part 1 Technical Business Considerations ...cteristics of open source code. • Identify the link between Linus Torvald and the kernel. • Identify the reasons for the growing popularity of Linux. Unit 2: Linux Considerations 2 hours • Identify the features that make it suitable for end users and enterprises. • Identify the business applications of Linux. • Identify the technological advantages of Linux.  more...

HTML 4 Part 1 HTML Fundamentals ... • Identify the code fragment used to create a link between HTML documents. • Identify the code fragment used to link the sections in an HTML document. Unit 3: Enhancing Interactivity 1 hour • Identify the code used to add an image to a Web page. • Complete the code used to set an image as the background of a Web page. • Identify the code used to add  more...

CIW Internetworking Professional Part 5 IPv6 ...tocol version 6 (IPv6). • Identify the differences between the Internet Protocol version 4 (IPv4) and the IPv6 header. • Identify the obsolete IPv4 fields. • Identify the features of the IPV6 aggregatable routing hierarchy. • Identify features of multicast routing. • Identify functions of the IPv6 routing protocols. Audience The audience for this course  more...

Directory Technologies Part 2 NDS eDirectory ...troubleshooting tasks. It also discusses the relationship between NDS eDirectory and the Full Service Directory model. Learn To • Understand the concept of NDS eDirectory 8.5. • Understand how to install NDS eDirectory 8.5 on NetWare 5.0, Windows 2000, and Linux operating systems. • Identify the tasks involved in configuring and managing NDS eDirectory 8.5. •  more...

Oracle9i Database Admin Perform Database Backups ...er file structures with their uses. • Differentiate between the user and server processes for user interaction with a database. • Match the key Oracle memory structures with their functions. • Match the functions of the key background processes with their functions. • Place a log member from two log groups in a specific directory. Unit 2: Database Archiving 1 - 2  more...

BizTalk Server 2000 Part 4 Components Solutions Troubleshooting ...eployment and management of an automated business process between trading partners using BizTalk Server 2000. In this respect, it presents a type of practical application of much of the material covered in the previous courses. The learner has an opportunity to use BizTalk's features and tools, manage the four server databases and manage the queues that BizTalk Server 2000 uses. The course  more...

BizTalk Server 2000 Part 3 Monitoring Orchestration ...ion Designer with their functions. • Differentiate between the Flowchart shapes that are available on the BizTalk Orchestration Designer Flowchart stencil. • Match BizTalk Document Tracking database tables with their functions. • Identify the uses of BizTalk Document Tracking. • Enable document tracking by using BizTalk Server Administration. Audience The  more...

BizTalk Server 2000 Part 2 Documents Mapping Managing Submitting ... • Identify factors to consider when creating links between map elements within BizTalk Mapper. • Match BizTalk Messaging Manager objects with their functions. • Identify key factors to consider when creating organizations with BizTalk Messaging Manager. • Identify features of organization identifiers in BizTalk Messaging Manager. • Identify features of receive  more...

C Programming for the Microsoft NET Platform Part 3 ...aracteristics of an object. • Identify differences between structs and classes. • Identify the syntax used to declare a reference variable. • Identify characteristics of an invalid reference. • Identify characteristics of comparing reference variables. • Identify characteristics of the default constructor. • Identify the syntax used to overload a  more...

C Programming for the Microsoft NET Platform Part 3 ...aracteristics of an object. • Identify differences between structs and classes. • Identify the syntax used to declare a reference variable. • Identify characteristics of an invalid reference. • Identify characteristics of comparing reference variables. • Identify characteristics of the default constructor. • Identify the syntax used to overload a  more...

C Programming for the Microsoft NET Platform Part 3 ...aracteristics of an object. • Identify differences between structs and classes. • Identify the syntax used to declare a reference variable. • Identify characteristics of an invalid reference. • Identify characteristics of comparing reference variables. • Identify characteristics of the default constructor. • Identify the syntax used to overload a  more...

ASP NET Part 1 Intro Web Controls ...he learner to the .NET framework and also the differences between ASP and ASP.NET, coverage of the ASP.NET platform and features, core elements of ASP.NET - Web Forms, ASP.NET script code, and page events. Additional topics covered are how to add server-side script to an ASP.NET page, add event procedures to the page, Web controls, intrinsic controls, input validation controls, rich,  more...

ASP NET Part 1 Intro Web Controls ...he learner to the .NET framework and also the differences between ASP and ASP.NET, coverage of the ASP.NET platform and features, core elements of ASP.NET - Web Forms, ASP.NET script code, and page events. Additional topics covered are how to add server-side script to an ASP.NET page, add event procedures to the page, Web controls, intrinsic controls, input validation controls, rich,  more...

Enterprise Connectivity with J2EE V1 4 EJB Entity Beans ...create a specified component in a scenario. Distinguish between Container-Managed Persistence (CMP) and Bean Managed Persistence (BMP) entity beans. Sequence the stages and events in the life cycle of an entity bean. Audience: This course is intended for programmers who are interested in updating their skills to the latest Java2 Enterprise Edition platform: SDK 1.4. Deployment:  more...

Enterprise Connectivity with J2EE V1 4 EJB Entity Beans ...create a specified component in a scenario. Distinguish between Container-Managed Persistence (CMP) and Bean Managed Persistence (BMP) entity beans. Sequence the stages and events in the life cycle of an entity bean. Audience: This course is intended for programmers who are interested in updating their skills to the latest Java2 Enterprise Edition platform: SDK 1.4. Deployment:  more...

CIW E-Commerce Designer Part 1 Foundations ... factors that drive e-commerce. Identify the differences between e-commerce and traditional commerce. Identify the differences between the main e-commerce categories. Identify the features of business-to-business (B2B) networks. Identify the features of electronic publishing (EP). Identify the features of electronic publishing (EP) that raise intellectual property concerns. Audience  more...

Java Exceptions Assertations ...dentify key concepts related to exceptions. Distinguish between exceptions and errors. Identify the code that uses the try, catch, and finally clauses to handle exceptions. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU  more...

Java Exceptions Assertations ...dentify key concepts related to exceptions. Distinguish between exceptions and errors. Identify the code that uses the try, catch, and finally clauses to handle exceptions. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU  more...

Intro to Object-Oriented Programming with Java ... Identify key features of encapsulation. Differentiate between the different types of access modifiers. Identify features of various modifiers supported by Java. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.40  more...

Intro to Object-Oriented Programming with Java ... Identify key features of encapsulation. Differentiate between the different types of access modifiers. Identify features of various modifiers supported by Java. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.40  more...

IBM DB2 Universal Database V6 1--Fundamentals Course Overview This course will provide both database administrators and application developers with the broad foundation skills and knowledge needed to be successful with IBM DB2 Universal Database (UDB) V6.1 in a UNIX, Windows, or OS/2 environment. This course will teach students the basic concepts of DB2 UDB V6.1, creating and accessing database objects, basic Structured Query Language  more...

Oracle PL SQL Procedures Functions Packages ...e steps to remove a subprogram. Identify the differences between a procedure and a function. Unit 3: PL/SQL Packages Duration: 2 Hour(s) Identify the uses of packages. Identify the features of package components. Identify the advantages of using packages. Create the statement of a package specification in SQL*Plus. Create the statement of a package body by using SQL*Plus. Match  more...

Exchange 2000 Infrastructure Design--Part 1 ... earn To: Identify the features of the relationship between Exchange 2000 Server and Active Directory. Identify the guidelines for determining the number of forests in your Exchange 2000 Server structure. Identify the considerations for determining the forest structure in an Exchange 2000 Server environment. Identify the business considerations that are fundamental to an Exchange  more...

UNIX--Part 2 Advanced Topics for Users ...lay available disk space. Create hard and symbolic links between files. Unit 3: Networking Concepts and Commands Duration: 2 Hour(s) Identify the benefits of networking. Identify the features of local area networks (LANs). Identify the features of wide area networks (WANs). Identify the features of Transmission Control Protocol/Internet Protocol (TCP/IP). Identify the features  more...

UNIX--Part 1 User Fundamentals ...t patterns. L earn To: Identify the differences between working with windows and with shells. Identify the features of X-windows. Identify the components of the Common Desktop Environment (CDE). Identify the command options used to change directories. Identify print commands for printing options in System V. Identify the functions of filters and pipes. Identify ways of  more...

Cisco Internetwork Troubleshooting Part 1 ... stages in the process of sending encapsulated data flows between end-systems. Match networking devices with their associated logical layers. Identify symptoms of problems that occur at the physical layer. Identify symptoms of problems that occur at the data link layer. Match Cisco commands used to isolate physical and data link layer problems with their functions. Identify commands  more...

GroupWise 5 5 Admin Part 2--Clients Post Offices ...the message store. Sequence the steps used to move items between the input and output queues. Identify the priority subdirectories within the WPCSIN and WPCSOUT directories. Identify the benefits of the guardian database. Match the access method to its determinant. Identify the effects of the client/server access mode. Access the delivery modes using NetWare Administrator. Sequence the  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS ...omputer. Sequence the steps in the zone transfer process between the zone files of two DNS servers when the zone files are different. Install DNS on a computer by using the Windows Components Wizard. Add a DNS server to the DNS console. Configure a DNS server as the primary DNS server. Modify the properties of a DNS server. Configure a computer as a DNS client by using the Local Area  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS ...omputer. Sequence the steps in the zone transfer process between the zone files of two DNS servers when the zone files are different. Install DNS on a computer by using the Windows Components Wizard. Add a DNS server to the DNS console. Configure a DNS server as the primary DNS server. Modify the properties of a DNS server. Configure a computer as a DNS client by using the Local Area  more...

Windows 2000 Administration--Part 2 Groups Resource Mgmt ...ermission inheritance. Copy files and folders within and between NTFS partitions. Move files and folders within and between NTFS partitions. Identify the features of shared folders. Create shared folders. Identify the methods of modifying shared folders. Connect to a shared folder. Identify the features of administrative shared folders. Identify the issues involved in combining NTFS  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 2 ...2000 from NT 4.0. An important distinction should be made between the content which this course covers and the content covered in Part 3 - Restructuring. This course covers a domain upgrade, sometimes referred to as 'in-place upgrade' or 'upgrade'. As used in the Microsoft exam objectives and in the source material, a domain upgrade is defined as the process of upgrading the Primary Domain  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 1 ...tions in which they are used. o Identify the differences between System Policy in Windows NT 4.0 and Group Policy in Windows 2000. o Evaluate the implications of migrating servers from Windows NT 4.0 to Windows 2000 on network security. o Identify the features of FRS that are an enhancement over LAN Manager Replication. o Identify the new features of RRAS in Windows 2000. o Identify the  more...

Interconnecting Cisco Networking Devices Part 3 ... Systems routers. Finally, you learn how to configure DDR between two routers with Basic Rate Interface (BRI) or Primary Rate Interface (PRI). Learn To: Identify characteristics of a WAN. Identify features of WAN interfacing and cabling. Identify features and functions of WAN encapsulation protocols. Identify features of Frame Relay. Match common Frame Relay terms with their  more...

Interconnecting Cisco Networking Devices Part 1 ...50 switches. Identify features of a VLAN. Distinguish between the Trunking 802.1Q and Inter-Switch Link (ISL) protocols. Identify features and functions of a Per VLAN Spanning-Tree (PVST) network. Identify guidelines for configuring VLAN Trunking Protocol (VTP). Identify guidelines for configuring 802.1Q trunks. Identify Inter-Switch Link (ISL) trunk command options. Audience:  more...

Designing Cisco Internetwork Solutions Part 3 ...racteristics of the IPv6 address structure. Distinguish between static and dynamic routing. Identify features and functions of on-demand routing. Audience: This course is designed for individuals seeking the Cisco Certified Design Associate (CCDA) certification and those aiming for the CCDP (Cisco Certified Design Professional) certification. The course is also targeted at pre-sales  more...

Designing Cisco Internetwork Solutions Part 2 ...nsmission media with their characteristics. Distinguish between switched Local Area Network (LAN) and shared LAN segmentation technologies. Identify characteristics of Wide Area Network (WAN) technology. Identify considerations for determining application and technical requirements in a Wide Area Network (WAN). Identify considerations for evaluating cost-effectiveness of a Wide Area  more...

Designing for Cisco Internetwork Solutions Part 1 ... within modular networks. Learn To: Distinguish between traditional and modern network organizational models. Identify guidelines for implementing a network organizational model. Identify characteristics of organizational policies and procedures. Identify features of the planning, design, implementation, operation, and optimization (PDIOO) methodology. Identify the steps  more...

Oracle Designer 6i First Class Analysis Course Overview This is the first course in a two part series, which covers the same material as the first half of the Instructor Led course Oracle Designer 6i: First Class. The course takes students along a streamlined path through the Oracle Designer development environment. It covers recording business requirements into the Repository including process modeling, entity relationship modeling,  more...

Oracle8i Network Administration Net8 Additional Config Troubleshooting ... describes the steps in which connections are established between peers. Participants will learn how to implement a basic connection between a client and a server node using various naming methods. Participants will also configure a Names server, a Multithreaded Server and Connection Manager. The different methods used to determine network problems and the security risks are also presented.  more...

Oracle8i Network Administration Net8 Architecture Strategy ... describes the steps in which connections are established between peers. Participants will learn how to implement a basic connection between a client and a server node using various naming methods. Participants will also configure a Names server, a Multi-threaded Server and Connection Manager. The different methods used to determine network problems and the security risks are also presented.  more...

Oracle8i Backup and Recovery Strategies Backups ...n defining a backup and recovery strategy. Differentiate between the user and server processes for user interaction with a database. Match the key Oracle memory structures with their functions. Match the functions of the key background processes with their functions. Match the key Oracle server file structures with their uses. Unit 2: Database Archiving Duration: 1 - 2 Hour(s)  more...

Oracle8i Performance Tuning Architecture Strategy ...teps for operating system tuning. Identify similarities between operating system and database tuning. C ontent Emphasis Skills-Based A udience Database Administrators, System Administrators, Network Administrators, and Technical Support Professionals. Participants should have completed the Oracle8i Database Administration Series (courses 63311-63315) prior to taking this  more...

Oracle8i Database Admin Manage Data Storage ...acle built-in scalar datatypes. Identify the differences between the two large object datatypes. Identify the features of ROWID. Identify the components in a ROWID format. Identify the characteristics that distinguish the two collection datatypes. Create a table by using Oracle Schema Manager. Identify the guidelines to be followed while creating tables. Identify the value for the  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 2 ... Configuration Protocol (DHCP). Identify the differences between manually configuring TCP/IP and dynamically configuring TCP/IP using DHCP. Match the four phases DHCP uses to configure a DHCP client with the activities that occur in them. Identify the features of the IP lease request and offer phases. Identify the features of the IP lease selection and acknowledgement process. Identify the  more...

TCP IP Internetworking on Windows NT 4 0 Curriculum ...fy the function of a subnet mask; identify the difference between static and dynamic IP routing; configure a computer running Windows NT 4.0 to function as a dynamic IP router; understand how a dynamic host configuration protocol (DHCP) client obtains IP addresses from a DHCP server; install and configure a DHCP relay agent; backup and restore a DHCP database; describe the types of services  more...

Lotus Domino R5 System Admin Part 6 Advanced Internet Mail Routing ... Identify the configuration requirements of routing mail between a third-party server and Domino in the same Internet domain. Identify the configuration requirements mail routing using a smart host. Unit 2: Customizing Mail System in Domino R5 Duration: 2 - 3 Hour(s) Set up the forwarding address for a user by configuring the forwarding address on the user's Person document. Set  more...

Lotus Domino R5 System Admin Part 5 Advanced Notes Mail Routing ... of a Domain document. Identify the mail routing process between users having mail files on the same mail server. Identify the routing process between two users having mail files on different servers in the same Domino network. Identify the mail routing process between users with servers on different Domino networks in the same domain. Configure routing between users with servers on  more...

Lotus Domino R5 System Admin Part 3 Server Setup Configuration Course Overview This is the third course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course, students will learn how to install the first server; and configure the server audience for the first server by using the Advanced Configuration setup method. L earn To: Install the first server. Configure  more...

Lotus Domino R5 Sys Admin Part 2 Replication Mail Routing Basics Strategies ...Notes Named Network. Identify the mail routing procedure between Notes servers located in different domains and Notes Named Networks. Identify the procedure in which mail is routed between Domino servers that use SMTP. Identify the considerations for planning a mail routing topology in a specified situation. Match the type of client to be used for a specified situation. Match the mail  more...

Windows NT Server 4 0 Routing RAS - Part 3 Course Overview This course is the third part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0. L earn To: Enable IP packet filtering and create IP packet filters for a Windows NT router. Identify the role of DHCP Relay Agent in DHCP client configuration and  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...tions. Identify the benefits of clustering. Distinguish between the features of the two cluster implementation. Identify the methods by which the nodes in the cluster communicate in specific situations. Identify the functions of the Database Manager. Identify the activities performed by the Node Manager when it detects node failure. Identify the functions of the Event Processor. Identify  more...

Windows NT Server 4 0 Installation Configuration- Part 1 ...utomatically. Configure the Directory Replicator service between two domain controllers. Configure the Windows NT Server to perform as a Preferred Master Browser. Unit 2: Configure NT Server Components Duration: 2 Hour(s) Identify the features of a RAID disk configuration. Identify the features of Stripe Sets. Identify the features of Mirror Sets. Identify the guidelines for  more...

Windows NT Server 4 0 Network Analysis and Optimization - Part 2 ...ts can be used to optimize the trust relationship traffic between the domains. Analyze and optimize the traffic generated by browsing in a Windows NT environment. Sequence the steps in which traffic is generated when establishing a relationship between the WINS replication partners. Identify the maximum number of bytes generated on the network when updating records in the WINS database.  more...

Windows NT Server 4 0 Implementing Directory Services ...T Server 4.0. Establish and manage trust relationships between domains. Select the most suitable Directory Services structure for a given business situation. Identify the issues involved in planning an effective Directory Services structure for an organization running Windows NT Server 4.0. C ontent Emphasis Skills-Based A udience This series is intended for IT  more...

Windows NT Server 4 0 Routing RAS - Part 4 ...ce the steps in the process of the two-way authentication between two Demand Dial routers. Configure Windows NT Server for DDR. Configure DDR for RRAS between two routers. Identify the general options for configuring a Demand Dial connection. Identify the protocol options for configuring a Demand Dial connection. Identify the security options for configuring a Demand Dial connection.  more...

Windows NT Server 4 0 Routing RAS - Part 3 Course Overview This course is the third part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0. L earn To: Enable IP packet filtering and create IP packet filters for a Windows NT router. Identify the role of DHCP Relay Agent in DHCP client configuration and  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...tions. Identify the benefits of clustering. Distinguish between the features of the two cluster implementation. Identify the methods by which the nodes in the cluster communicate in specific situations. Identify the functions of the Database Manager. Identify the activities performed by the Node Manager when it detects node failure. Identify the functions of the Event Processor. Identify  more...

Windows NT 4 0 Core Technologies Support - Part 2 ...the permissions set on a file. - Within an NTFS volume. - Between NTFS volumes. - From NTFS to FAT volumes. - From FAT to NTFS. Given the Windows NT Explorer window, take ownership of files and folders. Audit the user account database. Establish file auditing for a specific operation, given the Windows NT Explorer window. Unit 3: Fault Tolerance RAID Levels Duration: 2 Hour(s)  more...

Windows NT 4 0 Core Technologies Support - Part 1 ...gistry Editor and the System Policy Editor. Distinguish between User Profiles and System Policies, create user profiles and manage System Policies using the System Policy Editor. C ontent Emphasis Skills-Based A udience This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, the course  more...

Windows 2000 Planning Implementing Active Directories - Part 4 ... provides the information necessary to design integration between Microsoft Exchange Server version 5.5 directory services and Active Directory. L earn To: Develop an Upgrade Strategy. Identify the characteristics and features of Active Directory Connector (ADC). C ontent Emphasis Skills-Based A udience This course is intended for experienced end users with novice to  more...

Oracle Database 10g Administration Workshop II Part 4 ...ed for creating or updating a complex plan. Distinguish between the EMPHASIS and RATIO methods used for CPU resource allocation. Identify options for configuring resource consumer groups. Identify key concepts related to administering Resource Manager. Identify key concepts related to changing the consumer group of a user or a session. Identify key concepts related to setting a  more...

Building an E-Commerce Business Case ...learner with information which addresses the relationship between costs and benefits. Learn To: Build Online Revenues. About B2B Consumer Transactions. About Sales and Services. About Online Customer Relationships. About the Virtual Value Chain. Audience: This course is intended for Managers and technical staff who are in a position to provide e-commerce recommendations  more...

Windows 2000 Planning Implementing Active Directories - Part 4 ... provides the information necessary to design integration between Microsoft Exchange Server version 5.5 directory services and Active Directory. L earn To: Develop an Upgrade Strategy. Identify the characteristics and features of Active Directory Connector (ADC). C ontent Emphasis Skills-Based A udience This course is intended for experienced end users with novice to  more...

Access 2000 Expert User ...ery. Filter records in a query. Change the type of join between two tables in a query. Remove the join between two tables in a query. Optimize a query by indexing the table on a field. Unit 2: Access Forms Duration: 1 - 2 Hour(s) Create a form by using the Design view. Customize the form sections by using the Design view. Set the properties of a section in a form by using the  more...

Access 2000 Proficient User ...bles Duration: 1 - 2 Hour(s) Create a relationship between two tables. Enforce referential integrity on the basis of specified requirements. Display related records in a subdatasheet for a record in the Datasheet view. Print the relationships in an Access database from the Relationships window. Match the criteria for data integrity with their functions. Set a validation rule for a  more...

Access 2000 Fundamentals ...able. Customize the Datasheet view of a table. Navigate between the records in a database object. Modify the data in a table. Delete a record from a table. Copy items by using the Office Assistant. Unit 3: Working with Access 2000 Data Duration: 2 Hour(s) Locate a specific record in a table. Match the filters available in Access 2000 with their functions. Apply a filter to a  more...

Windows NT 4 0 User Fundamentals ...tion 4.0 Help utility. Identify ways that you can switch between open windows. Use options from the Desktop shortcut menu to arrange windows on the Desktop. Unit 3: Using Explorer Duration: 1 Hour(s) Identify the Explorer features to view files and folders. Identify the components of the Explorer window. Identify display options for files and folders in Explorer. Identify the  more...

Oracle Reports R6 Control Reports ...ports Server Duration: 1 - 2 Hour(s) Differentiate between multi-tier and client-server reporting. Identify the three tiers in the multi-tiered server environment. Identify the parameters for configuring a remote server. Identify the commands that are required to connect to the server. Identify purpose of the Queue Manager. Schedule a report on a remote Reports Server. Identify the  more...

Oracle Reports R6 Enhance Reports ...rty Palette option in the Data Model. Create a data link between objects by using the link tool in the Data Model. Modify the database column to display the contents of a file by using the property palette. Identify the properties of a summary column. Create a formula column using the tool palette in the Data Model. Identify the uses of placeholder column. Unit 2: Layout Model  more...

Oracle Form Builder R6 Including Reusable Oracle Components ...components, objects, and code and to modify the relations between two associated blocks. Finally, the course provides information on the new features available in Oracle Developer. L earn To: Implement the methods to use additional data sources on which to base data blocks. Work with Oracle8 objects in Form Builder. Understand the concepts behind reusability and the procedures to  more...

Oracle Form Builder R6 Controlling the User Interface Programmatically ... Invoke multiple forms by using built-ins and pass data between forms by using parameter lists. Work with record groups. Control list items at design time and programmatically by using built-in functions. C ontent Emphasis Skills-Based A udience Application developers, database administrators, designer/developers, and technical support professionals. Participants should  more...

Oracle Form Builder R6 Forms Fundamentals Course Overview This course is the first in a six-part Oracle Developer series that is based on Oracle Developer Release 6. This course introduces the learner to the key features, components, and capabilities of Oracle Developer. In addition, this course helps learners to run, create, and customize a form module. L earn To: Identify the key features, components and capabilities of  more...

Oracle8 Performance Tuning Strategies and Techniques ...eps for operating system tuning. Identify similarities between operating system and database tuning. C ontent Emphasis Skills-Based A udience Database administrators, system administrators, applications designers and developers, and technical support professionals. Prior to taking this course, participants should be familiar with administering an Oracle8 database and have  more...

Oracle8 Network Administration Net8 Configuration and Troubleshooting ... describes the steps in which connections are established between peers. Participants will learn how to implement a basic connection between a client and a server node using various naming methods. Participants will also configure a Names server and Connection Manager. The different methods used to determine network problems and the security risks are also presented. Utilities such as logging,  more...

Oracle8 Network Administration Net8 Architecture Configuration ... describes the steps in which connections are established between peers. Participants will learn how to implement a basic connection between a client and a server node using various naming methods. Participants will also configure a Names server and Connection Manager. The different methods used to determine network problems and the security risks are also presented. Utilities such as logging,  more...

Oracle8 Backup and Recovery - Strategies and Backups ...king a tablespace as read-only. Identify the differences between the logging and nologging options. Identify the characteristics of an image copy. Identify the steps involved in an image copy process. Identify the characteristics of a backup set. Sequence the steps followed by RMAN to create a datafile backup set. Identify the characteristics of the archive log backup process. Perform a  more...

Oracle8 Database Administration - Manage Security ...ing Privileges Duration: 1 - 2 Hour(s) Distinguish between system and object privileges. Match the given system privileges with their features. Grant system privileges by using Oracle Security Manager. Distinguish between SYSDBA and SYSOPER privileges. Sequence the steps to set up password file authentication. Control the dictionary protection mechanism of Oracle8 by using Server  more...

Oracle8 Database Administration - Manage Data ...acle built-in scalar datatypes. Identify the differences between the two large object datatypes. Identify the features of ROWID. Identify the components in a ROWID format. Identify the characteristics that distinguish the two collection datatypes. Create a table by using Oracle Schema Manager. Identify the guidelines to be followed while creating tables. Identify the value for the  more...

Oracle8 Database Administration - Manage Storage Structures ...nts of a Bitmap index with their contents. Differentiate between B*tree indexes and Bitmap indexes. Create a normal B*Tree index by using Oracle Schema Manager. Create a reverse key index by using Server Manager. Create a Bitmap index by using Oracle Schema Manager. Modify the index storage parameters by using Oracle Schema Manager. Allocate index space by using Server Manager.  more...

Oracle8 Database Administration - Create Databases ...ical structure of a database. Identify the relationships between database components. Identify the features of a tablespace. Identify the uses of a tablespace. Identify the features of a datafile. Differentiate between the types of tablespaces. Create a specified tablespace by using Oracle Storage Manager. Identify the segment storage allocation parameters and what they determine.  more...

Oracle8 Database Administration - Manage an Instance ...ng the Oracle Instance Manager. Identify the differences between an alert file and a trace file. Specify the parameters that are used to control trace files. Identify the information stored in a given alert file. Unit 4: National Language Support (NLS) Duration: 2 Hour(s) Identify the features of NLS. Match the Oracle character encoding scheme classes with their descriptions.  more...

Oracle Report Builder Controlling Reports ...fy the purpose of user parameter properties. Distinguish between the ways of referencing a user parameter in a report query. Create a static list of values. Create a dynamic list of values. Identify the purpose of system parameter properties. Display a currency symbol by using the CURRENCY system parameter. Build a parameter form by using the menu bar. Identify the purpose of the  more...

Oracle Report Builder Enhancing Reports ... query by using the Object Navigator. Create a data link between objects by using the link tool in the Data Model. Identify the instances where it will be advantageous to use a single query or a multiple query. Match the Data Model column types with their functions. Identify the properties of a summary column. Create a formula column using the tool palette in the Data Model. Identify the  more...

Oracle Form Builder Handling Multiple Object Relationships ...ing built-ins and triggers. Create and modify relations between two associated blocks by using Object Navigator and programmatic control. Invoke multiple forms by using built-ins and pass data between forms by using parameter lists. Work with record groups. List items at design time and programmatically by using built-in functions. C ontent Emphasis Skills-Based A udience  more...

C Programming - Part 2 ... Identify the code to implement a friend relationship between two classes for a given scenario. Identify the code to implement a friend relationship between a non-member function and a class for a specific scenario. Identify the code to implement a function of a class as a friend function of another class for a given scenario. Identify the implications of a friend relationship between  more...

C Programming - Part 1 ...cus on teaching users some of the fundamental differences between C and C++. It will also introduce the object-oriented (OO) features of C++ and teach users how to use these features to create a simple class. L earn To: Identify the features supported by the C++ programming language. Identify the different styles of the C++ programming language. Identify the enhancements supported  more...

C Programming - Part 4 Course Overview This course is the last in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will teach students the skills and knowledge necessary to perform some  more...

C Programming - Part 2 ...ify the features of pointers. Identify the relationship between pointers and arrays, array of pointers, pointer to an array, and arrays and functions as function arguments. Identify user-defined data types including structure, union, enum, and typedef. Identify the uses of structures with functions. C ontent Emphasis Skills-Based A udience Application developers, software  more...

Lotus Notes R5 Calendaring and Scheduling ... in a specified format. Change the duration of intervals between the time slots on each day. Change the first day of the week. Add an appointment to the Lotus Notes R5 calendar. Create a repeating appointment. Change the date of an appointment in the Lotus Notes R5 calendar. Delete an appointment entry from the Lotus Notes R5 calendar by using the Clear option. Add a reminder to the  more...

Lotus Notes R5 Calendaring and Scheduling ... in a specified format. Change the duration of intervals between the time slots on each day. Change the first day of the week. Add an appointment to the Lotus Notes R5 calendar. Create a repeating appointment. Change the date of an appointment in the Lotus Notes R5 calendar. Delete an appointment entry from the Lotus Notes R5 calendar by using the Clear option. Add a reminder to the  more...

Evaluating E-Commerce Options ...ures of Java and Java applets. Identify the differences between programming and scripting languages. Identify the characteristics of available programming languages for your Web site environment. Identify the characteristics of PERL. Identify which features of Visual Basic make it a suitable server language for e-commerce. Identify which features of Java make it a suitable server  more...

Working with SAP R 3 v4 x ...ion in Standard Mode. Creating a New Session. Switching Between Sessions. Deleting a Session. Dialog Messages. Information Messages. Warning Messages. Error Messages. Unit 2: Help Functions Duration: 2 - 3 Hour(s) R/3 Help. Help Functions. Extended Help. R/3 Library. Glossary. Release Notes. Help Settings. Fast Help. Help on Fields and System Messages. Help on Input  more...

SAP R 3 v4 x Invoice Verification ...ly also demands a sound understanding of the relationship between these Logistic elements of SAP and the Financial (FI) modules. In this course you will learn to carry out both standard and selected special transactions associated with invoice verification. L earn To: Getting Started. The Invoice Verification Module. Basic Terms. Standard Invoice Verification. Posting  more...

SAP R 3 v4 x MM Inventory Management ...anagement. Purpose of Inventory Management. Cooperation between Departments. Goods Receipt for a Purchase Order. Movement Types. Material Master Record. Material Master Record. Maintenance and Areas of Application. Stock Types. The Different Goods Movements. With Reference Document. Without Reference Document. External Goods Receipt. Goods Issues. Transfer Postings. Stock  more...

SAP R 3 System Management System Administration ...ervices. Central and Distributed Instances. Interaction between Work Processes. Work Process Overview. R/3 Networks. Definitions. Computers and Services. SAProuter. Unit 2: Basic Administration Principles Duration: 2 - 3 Hour(s) Starting and Stopping the R/3 System. Before Starting the R/3 System. Starting the R/3 System. SAP Service Manager. Command Prompt Start and  more...

SAP R 3 SD Overview and Master Data Course Overview The purpose of this course is to provide detailed knowledge of the structure, features and functionality within SAP R/3 SD, including SD Master Data and the skills to work with Master Data. The course will use practical examples to illustrate functions and Master Data. L earn To: Document flow within the company. Functional elements within SD. Organizational  more...

SAP R 3 v4 0 Retail Order Management via Distribution Center ...g knowledge using an example of a possible process chain, between a retail company and its clients. L earn To: The Retail Process. Basic scenario and related processes. Delivery Scheduling. Subsequent Settlement. C ontent Emphasis Skills-Based A udience All those involved in the use of SAP R/3 for Retail tasks. IT Support staff and SAP Project Team members  more...

NetWare and Windows NT Integration - Part 2 ...st relationships. Establish a one-way trust relationship between two domains by using User Manager for Domains. Identify the guidelines to be used for implementing groups across trusting and trusted domains. Identify the features of a single domain model. Identify the features of a single master domain model. Identify the featues of a multiple master domain model. Identify the features of  more...

Oracle Workflow 11i10 Workflow APIs Procedures Error Handling ...y features of various Workflow Engine APIs. Distinguish between various Business Event System data types. Identify features of event data generate functions. Identify features of queue handlers. Identify features of subscription rule functions. Match predefined subscription rule functions with their features. Match various Event APIs with their features. Match various Event  more...

Oracle Workflow 11i10 Managing Customizing Workflow Processes ...ctor/callback function with their features. Distinguish between various commands that are used to invoke a selector/callback function. Identify code that enables you to define a selector/callback function. Distinguish between the standard activities that are used to coordinate the flow of master and detail processes. Identify guidelines for customizing predefined workflow processes.  more...

NetWare 5 0 User Fundamentals ...ence the steps involved in the process of exchanging data between the workstation hardware and software. Match services provided by NetWare 5.0 with their uses. Identify the benefits of NetWare Directory Services (NDS). Categorize a given set of NDS tree objects. Identify different ways of specifying the context name of an NDS object. Unit 2: Common Network Operations Duration: 1 - 2  more...

Exchange Server 5 5 Design Implementation - Part 6 ...ctor for Lotus Notes. Sequence the steps of message flow between an Exchange Server and Notes server. Sequence the steps in the Directory Synchronization process flow. Unit 2: Lotus cc:Mail Connector Duration: 1 - 2 Hour(s) Identify the features of Lotus cc:Mail. Identify the input switches required to customize a site address. Match the Lotus cc:Mail processes with their  more...

Exchange Server 5 5 Design Implementation - Part 3 ...ector. Understand the process of Directory Replication between sites and various methods of administering Directory Replication. Create a Public Folder, send mail to it and set up the visibility of the Public Folders. C ontent Emphasis Skills-Based A udience This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants should have  more...

Exchange Server 5 5 Design Implementation - Part 2 ...d the process of communication and information management between Microsoft Exchange servers in a site within a Microsoft Exchange organization. Identify the concepts in a multisite environment and configure Local Address space. Define X.400 and X.500 messaging recommendations, components of message handling systems, management domains and the role of interpersonal messaging systems.  more...

Exchange Server 5 5 Design Implementation - Part 1 ... Identify the functionality provided by the communication between the clients and the core components. Identify the functionality provided by the additional components of Exchange Server when they communicate with other components. Sequence the steps for a single-server message flow between clients. Unit 3: Exchange Server Organizational Design Duration: 2 Hour(s) Identify the  more...

Exchange Server 5 5 Concepts and Administration - Part 3 ... on a computer and monitor the functioning of the network between two servers. Identify the types and features of collaboration applications. Create, modify and manage Exchange server forms. C ontent Emphasis Skills-Based A udience This course is intended for IT professionals responsible to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in  more...

Exchange Server 5 5 Concepts and Administration - Part 1 ...er the Exchange Server by understanding the communication between the various components of Exchange Server, the Administrator Program and the Windows NT Tools. Work with the recipients in Microsoft Exchange Server 5.5. C ontent Emphasis Skills-Based A udience This course is intended for IT professionals responsible to install, configure, administer and troubleshoot Microsoft  more...

Outlook 2000 Expert User ...n Duration: 1 - 2 Hour(s) Identify the differences between private folders, public folders and Net Folders. Grant permissions to other people to access a Tasks folder. Delegate access to a private folder to another person. To gain access to another person's private folder. Open an item in a public folder. Publish a Net folder to share a Calendar across the Internet and grant  more...

Outlook 2000 Fundamentals ...features with Office Assistant. Identify the differences between sending messages inside and outside a company's local area network. Identify the differences between sending messages within a Microsoft Exchange Server and over the Internet. Unit 2: Communicating with Outlook 2000 Messages Duration: 2 - 3 Hour(s) Identify the features of the Inbox Interface. Send a message where  more...

Internet Explorer 5 0 Fundamentals ...age by specifying a Web address in the Address bar. Move between Web pages by using hyperlinks. Navigate between Web Pages that you had visited in the current session. Access a previously visited Web page by using the History pane. Set up a Web page as a Start page by using the Internet Options dialog box. Customize the display of a Web page. Create a desktop shortcut to the current Web  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 3 ... the Enterprise Manager. Establish referential integrity between tables by using the Enterprise Manager. Identify the guidelines for designing an index. Identify the features of full-text indexes. Create an index on a table. Maintain an index. Build a Data Transformation Services (DTS) package to transfer data from a Microsoft SQL Server 7.0 database to a data warehouse database. Unit  more...

Visual C 6 0 Designing Implementing Distributed Applications - Part 3 ...index by using Enterprise Manager. Create a relationship between two tables to enforce referential integrity. Import data from an external source by using Enterprise Manager. Access data from a single table by using the SELECT statement. Access data from multiple tables by using joins with the SELECT statement. Create summary queries to display data in customized sorted format. Modify the  more...