Instructor Led Biztech Training

The Secrets of Debt Collection Success Overview: a Give me my money!a Few people like to do it, but asking for money forms an integral part of the job for those entrusted with their companya ™s debt collection. As with everything in life, there are both effective and ineffective means of approaching this. But the importance of debt collection goes unquestioned - the very viability of a company depends on it. So if you would  more...

The PA MBA ...agers. This is the course you have been waiting for! At BizTech, we respect the fact that high-level Personal Assistants already have strong organisational and administrative skills a what we offer on the PA MBA is the essential business skills and knowledge, to empower Personal Assistants to better support their managers by increasing their understanding of the functional managerial and  more...

Professional Switchboard Reception and Frontline Skills Overview: Why is the most visible team in the company also often the least experienced, with little formal training? Switchboard, reception and front line employees handle the brunt of the companya ™s first impressions with their clients, and everybody knows that a poor first impression leaves the client doubting the credibility of the company as a whole, and possibly deciding to take their  more...

Practical Skills for Office Managers and Team Leaders Overview: In most organisations, it is taken for granted that as the office manager or team leader, you will seamlessly handle the most diverse range of tasks, from day to day filing to resolving difficult office conflict. You are expected to ensure that everything, and we mean everything, happens without a hitch. You are ultimately the person most trusted by senior management to ensure the  more...

Mastering Time Management and Self Management Become a High Achiever Overview: "Time goes, you say? Ah, no! Alas, Time stays, we go." Henry Austin Dobson. Time management and self-management are two skills which once mastered can have the single-most impact on overall job performance and effectiveness. They are essential skills for all successful people irrespective of your career choice. If you can identify and focus on the activities that give you the greatest  more...

Management Skills for Supervisors Supervisors have the difficult role of balancing the needs of their team with the requirements of management. Without a good supervisor the performance of the entire team suffers. So if you want to make sure that you are getting the most from your teams, make sure that your supervisors have the training that they need to bring out the best in their team. To assist in this regard BizTech is running  more...

Key Elements of Successful Newsletters Overview: How do you get your company newsletter to shout out a Read Me Now!a to its readers? If you are the one tasked with producing the masterpiece youa ™ll know ita ™s not always that easy to spot whata ™s good and whata ™s not. So if you or someone in your team is responsible for producing a company newsletter, BizTech can help you produce an interesting and  more...

Graphs Statistics and Numerical Reporting for PAs and Administrators Overview: Businesses depend on accurate and reliable information presented in a meaningful format to assist management and teams to make effective business decisions. Whether ita ™s the MANCO report, EXCO report, sales report or finance report, the information contained is often critical for determining the companya ™s future direction. However, surprisingly few people have had any kind  more...

Effective Stock Control Intro: Good stock control is vital to any organization. The impact on working capital, cash flow and shrinkage are just a few of the advantages. To ensure your companya ™s stock is being effectively managed, BizTech is running a training course a Effective Stock Controla which includes the following topics:  more...

Practical Project Management for PAs and Administrators Gone are the days when Project Management was reserved for Project Managers and typing for typists! Today, everyone is expected to master multiple skills, and projects have become a part of everyday workplace activities. But how many of us have had any formal training on project management? Nonetheless, we are still expected to plan, co-ordinate, budget for and run office projects on an ongoing  more...

Mastering Minutes and Meeting Protocol Management meetings would be redundant without high quality minutes. In partnership with the meetinga ™s Chairperson, the minute taker holds the key to transforming what could otherwise be time-wasting sessions into precise action plans, by producing short, sharp minutes that accurately record and clarify the meetinga ™s objectives, decisions and to do lists. These everlasting and  more...