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From Learn Skills
Microsoft Excel 2010



This is an introduction to Excel 2010, comprising of in depth modules covering Excel 2010. You will explore the Excel 2010 interface and learn to enter, edit and format data and use Microsoft Excel formulas and functions to calculate and analyze numeric data.
This e-learning course is suitable for self paced learning, distance learning and blended learning. This is an online training course and
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Microsoft Excel 2010
Internet as a Business Tool



The Internet can save you time and money, and it can
make you time and money. Whether you own a
business or work for one, being able to use the Internet
effectively is critical. This title offers two ready to deliver
courses covering the basics of how you can use the
Internet for selling, researching and communicating in
business.
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Time and Stress Management



This title offers a series of three ready to deliver courses
that will help you to identify, understand and handle
stress, as well as reduce pressure by better managing
your time.
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Your Personality at Work



This title offers a series of ready to deliver courses that
will teach you that it is easier to inspire people to share
your vision and goals when you understand both their
and your own personality type and interests
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Change Management



Properly managing these changes is vital for achieving a successful transformation from how things are to how things should be. Change management plays an important role in any organisation since the task of managing change is not an easy one. When we say managing change we mean to say that making changes in a planned and systemic fashion. With reference to the IT projects we can say the change in
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Continuous Improvement to Systems and Processes



Although it may sound like an exhausting and neverending
struggle, continuous improvement is actually
about instituting processes and work practices that will
direct the evolution of your organisation.
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Effective Project Management



Project Management is the application of knowledge,
skills, tools and techniques to a broad range of activities
to meet the requirements of the particular project.
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Effective Workplace Relationships



The skills related to communication, getting along with
others, and resolving interpersonal problems in the
workplace will draw from your experience outside of the
workplace.
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Leadership and Motivation



To compete in today's business environment, it is vital that all employees are working to their potential. Motivating an employee is a complex process. It requires an understanding of the needs, wants and expectations of that employee - in short, the psychological contract. This course offers a comprehensive introduction to leadership and the steps one must take to become an effective leader. In
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Managing Quality Customer Service



Organisational focus on customer service took a leap during the 80s and 90s due in part to the Quality initiative taking place during these decades. For an organization to succeed, intensely managing service quality is absolutely essential. It is only through customer alignment that the organization is on track toward a single, shared vision of customer focus and customer value; a vision that
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Managing Teams



An important organising structure, teams support integrated decision making and provide complex problem resolution using multi-disciplinary input. This course provides in depth training in all aspects of modern workplace teams including the key concepts underlying teams, the various roles and relationships within teams, the practical aspects of operating teams and group dynamics.
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Managing to Achieve Planned Outcomes



In this course we will highlight the importance of resources
in creating and implementing operational plans that have
goals consistent with organisational goals
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Negotiation Skills



You negotiate and persuade every day, just by living and working with people. Preparation, confidence and persuasion are skills that will help you to obtain as much as is reasonably possible. In this course you will learn how you can be more influential and persuasive when you negotiate, without resorting to bullying, manipulation or misuse of authority. This course provides in depth training in
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From LifeSavers of America
BLS for Healthcare Providers Online Renewal Course

AHA BLS for Healthcare Providers Online Course, part 1 of a two-part program.
This online course is designed and recommended for the healthcare provider that has been previously certified in BLS and is comfortable with taking online courses and using a computer for testing.
The online test is the cognitive portion of a blended-learning two-part program for the student needing to develop the
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From AZ Premier Medical Solutions
Online CPR Certification For The Community And Workplace
...ble for the basic level certification class.
This is a blended learning class, meaning that the book or lecture portion of the class is done online in the comfort of your home or office and then the hands on portion(technique) and test are done in person at our location.
This is the basic level CPR certification for the community and workplace and is open to everyone needing to be
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From Serebra Learning Corporation
Training and Development
The most valued resource of any organization is its people. In today's corporate landscape of technological advancement, employees must be trained to align with the strategic direction of the business. Managers of quality should know that improvements in workplace productivity contribute positively to the overall well-being of the organization. This course explores the importance of investing in
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From Web Rail
Signalling Assessor


With various rail authorities like Network Rail and ARTC now insisting personnel need to demonstrate their competence before being permitted track access, a need exists to develop a competent body of assessors to make valid judgements of competence. This course addresses this need and is structured around the specific needs of rail authorities and contracting organisations.
The course has a
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From JED New Media inc.
Training Delivery Vehicles





Are you on a quest for new alternatives when selecting a training delivery vehicle? Are you looking to maximize learning benefits and foster productivity in your workplace? Survey available options and find out how to choose a winning combination suitable for your particular learning situation. Let your training needs drive the solution, not vice versa.
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From Service Strategies
Field Service Professional
Customer service is not a one-size-fits-all skill. Engineers who provide field service face specific challenges that require on the spot thinking and a high level of confidence and control, while building and maintaining customer rapport. This blended learning course will teach both experienced and new field service engineers unique customer service skills to ensure success in their high
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From Knowledge Management Institute Switzerland
Certified Knowledge Manager Training (Switzerland)






The full five-day Certified Knowledge Manager (CKM) workshop will be held in Basel, Switzerland, 21 - 25 April 2008. The training will take place at Merian Hotel situated on the Rhein.
The Program Brcohure can be downloaded as a pdf from: http://www.douglasconnect.com/files/KMTrainingBrochure.pdf
The workshop week will be co-led by Douglas Weidner, President, International Knowledge Management
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