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Bmc Remedy Problem Management Web-based Seminars

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Bmc Remedy Problem Management Training Seminars and Classes
From BMC Software, Inc
BMC Remedy Service Desk 76 Using WBT This online course provides service desk support staff (service desk analysts, problem coordinators, and specialists) and support staff managers (group coordinators) with the information needed to use BMC Remedy Service Desk 7. 6 (BMC Remedy Incident Management and BMC Remedy Problem Management) to create and process incident requests, problem investigations, known errors, and solutions.  more...
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