Instructor Led Body Language Training in Singapore - Training Resources
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From PI ETA Consulting Company
PPT01 - Creating an Impact with Your Presentation
Highlights
Preparing a great presentation using a simple, but highly effective framework
Capturing the audiencea s attention within the first 60 seconds of the presentation.
Learning how to prepare effective notes.
Using the pace, tone, and pitch of their voice to create enthusiasm and interest in the audience.
Using eye contact to connect with the audience.
Using body
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From The Lausanne Training and Development Group
Exemplary Customer Service


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The Importance of Emotional Competency
Appropiate body language while interacting the customers
Methods:
The Lausanne Institute is committed to the application of classroom learning to the workplace setting. We employ a variety of instructional training methods to assure skills transfer. These include:
Group Dynamics
Guided Conferences
Simulations
Case Studies
Lecturettes
Skill
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