Instructor Led Body Language Training in Singapore - Training Resources

PPT01 - Creating an Impact with Your Presentation Highlights Preparing a great presentation using a simple, but highly effective framework Capturing the audiencea ™s attention within the first 60 seconds of the presentation. Learning how to prepare effective notes. Using the pace, tone, and pitch of their voice to create enthusiasm and interest in the audience. Using eye contact to connect with the audience. Using body  more...

Exemplary Customer Service ...s The Importance of Emotional Competency Appropiate body language while interacting the customers Methods: The Lausanne Institute is committed to the application of classroom learning to the workplace setting. We employ a variety of instructional training methods to assure skills transfer. These include: Group Dynamics Guided Conferences Simulations Case Studies Lecturettes Skill  more...