Online Booking eLearning - Training Resources

Air Fares Learn the air fare terms, codes, fare construction principles and fare application rules necessary to find, interpret and apply the lowest applicable fare to your clients air itinerary. Practice the interpretation of the multiple air transportation taxes and fees applicable to air travel. Air fares are historically difficult to interpret and apply. This course presents the basics in a simple  more...

Air Reservations Gain the product knowledge and skills (with the exception of automated reservations) needed to research, plan and book air travel. You will learn the terminology, the policies and the procedures of airline travel and airline reservations. While the sale of air travel is no longer the major revenue producer for travel professionals, it is a vital part of the travel industry as the most used mode of  more...

Automated Air Fares and Ticket Prerequisite course: Automated Air Reservations You will learn to find the lowest applicable fare for your client as you utilize the Computer Reservation System (CRS) Sabre to display fares between city pairs and the Sabre pricing system to calculate the total fare, including fees and taxed for the simplest and most complex domestic air itineraries. You will be using RTS , a hands on Computer  more...

Automated Air Reservations You will learn to book air reservations using RTS , a hands on Computer Reservation System (CRS) simulation of Sabre in conjunction with the online tutorial. Each lesson combines selections from a proven Sabre text with helpful hints and instruction to most effectively use the realistic simulator, RTS Sabre . You will learn and practice the basic functions of Sabre as used by travel  more...

Automated Car Rental and Hotel Accommodations Prerequisite course: Automated Air Reservations You will learn to research, select and book car rentals and hotel rooms using RTS , a hands on Computer Reservation System (CRS) simulation of Sabre in conjunction with the online tutorial. Each lesson combines selections from a proven Sabre text with helpful hints and instruction to most effectively use the realistic simulator, RTS Sabre . You  more...

Destination Geography This course presents the travel and tourism destinations that are regularly top sellers, according to the American Society of Travel Agents. These are the states of Florida, Nevada, New York, Hawaii, California, Washington D.C., Alaska and Illinois; the provinces of British Columbia, Ontario and Quebec in Canada; and the countries of England, France, Italy, Mexico, Germany, Netherlands, Spain,  more...

Developing Specialty Vacation Packages This timely course is designed to assist you, the travel professional, in preparing a sellable niche market vacation package. Think about the possibilities when you can provide your clients with a product that will help them live out their dreams and restore their mind, body and spirit. Not to mention how much fun designing a vacation package can be, especially when you have a passion for the  more...

Fares and Tickets International Prerequisite courses: Air Reservations and Air Fares International air travel has expanded exponentially in the past decade and promises to continue to grow. This course will provide you with the skills required to meet the needs of your international air travelers. These skills include an understanding of the two basic international faring systems, mileage and routing as well as currency  more...

Get Paid To Travel If you love to travel and enjoy working with individuals, tour directing and guiding may be the career for you! As a professional tour director, you are hired by tour operators to escort groups on local programs, domestic tours, international tours and cruises. You may be on an African safari one week and cruising the Seven Seas the next. If you prefer local work, there s plenty of opportunity  more...

Ground Transportation You will find car rental a relatively simple product to sell and book and commissions are reasonable. Some seventy percent of North Americans travel by car while vacationing. Learn the basics of the product, policies, procedures, codes, pricing and distribution. Rail travel recaptures the image of a different time and appeals to many leisure travelers. This study focuses on Amtrak, VIA Rail,  more...

Hospitality ...booking your clients hotel accommodations. Learn the basics of the hotel product, rate structure, property and room classifications, codes, published and automated resources and non-automated reservations procedures. Identify your guests preferences, learn the variables that affect prices, select the right hotel for any given client. An additional option is to enjoy the hotel sales training  more...

Selling Vacation Packages and Tours ...booking vacation packages and tours, one of the fastest growing segments of the travel industry. Learn the basics of the tour product, components of tours, tour destinations, types of vacation packages and tours, print and electronic resources and non-automated tour booking procedures. Understand the function of tour operators and wholesalers. Identify your clients needs and preferences, and  more...

Small Group Tour Leadership This timely course is designed to assist you, the travel professional, in becoming a small group tour leader. Determine if you have the skills, knowledge, abilities and traits you need to be an effective tour leader. Study tour leader roles and responsibilities. Learn conflict-resolution skills and prepare to manage a tour group. See how to polish your resume and market yourself to find a tour  more...

The Cruise Market Earn great commissions by booking cruises, one of the fastest growing segments of the travel industry. Learn the basics of the cruise product, cruise classifications, destinations, types of cruises, print resources and non-automated reservations procedures. Identify your clients' needs and preferences, learn the variables that are available in cruising and select and book the right cruise for any  more...

Travel Sales and Trends Enjoy expected as well as surprising sales techniques and new approaches as you explore and practice them. Included you will find telephone business manners, listening skills, and tools for targeting the traveler. Discover successful sales steps for telephone reservations agents as well as for the travel professional working with clients one on one. Trends in the industry include the use of the  more...

ASTA Family Travel Specialist The ASTA travel specialist program is designed to help you, the professional, develop specialist skills. This course progresses from general concepts toward specific strategies and skills. Begin by exploring the characteristics and benefits of family travel, then focus on marketing by developing and segmenting the family travel market, and finally discover some essential skills and strategies for  more...

ASTA Mature Adult Travel Specialist The ASTA travel specialist program is designed to help you, the professional, develop specialist skills. This course explores the growing market of mature travelers. You will discover the various niches within the market, special interest travel and group possibilities. Learn to manage health and safety considerations, and offer the client added value that includes a variety of follow up  more...

ASTA Niche Travel Specialist The ASTA travel specialist program is designed to help you, the professional, develop specialist skills. This course explores the exciting niche market in the travel and tourism industry. You will discover a number of tangible ways to make this business work for you again, to make you more profitable and allow you to enjoy your career!  more...

ASTA North American Rail Travel Specialist The purpose of this specialist course is to help you, the professional travel agent, develop a sales specialty in North American Rail Travel. Specializing in rail travel involves a complex array of motivation, skills, knowledge, persistence and creativity. While a single course is not likely to provide you with everything you need to earn your place among rail travel experts, this course will lay  more...

ASTA Travel Marketing Specialist The ASTA travel specialist program is designed to help you, the professional, develop specialist skills. This course progresses through basic marketing steps toward specific strategies and skills. Begin by exploring the basics of marketing, then focus on the fundamentals of niche marketing and sales. Finally, lay the foundation for becoming a successful niche marketer with a marketing plan, the  more...