Books Telephone Seminars - Training Resources

Techniques to Prepare for Difficult Employee Discussions ...of 101 Tough Conversations to Have with Employees (AMACOM Books, 2009), so that we can strategize together over how to handle some of the most challenging conversations you'll ever have with employees. We'll discuss the rules of workplace engagement, holding people accountable for their actions and treating adults like adults - all while shifting responsibility for individual improvement away  more...

Microsoft Outlook 2007 Tips and Tricks BenefitsOutlook is a powerful, feature-filled personal information manager but many users are overwhelmed by the features and options available and never take full advantage of the potential it offers for managing email, calendar and contacts. They don't discover the time-saving shortcuts Outlook provides or utilize the many options included in Outlook. This teleconference offers a quick course in  more...

When HOA's and the IRS Compete for Lien Property: Lien Priorities, Perfections and Foreclosure Rights BenefitsIn lien law, timing is everything - or is it? If an HOA's statutory lien is perfected by recording its CC R's, then an HOA lien should have priority over a subsequently recorded IRS income tax lien; but does it? When the IRS records an income tax lien, lien priority determinations under state law may be complicated by governed federal laws. This teleconference will discuss HOA lien  more...