Instructor Led Boot Camp Training in United States

Cisco Authorized CCNA (ICND1 or ICND2) Instructor Led Training Multiple instructor led training options including individual week ICND1 and ICND2 courses and CCNA boot camps. Courses include all training material and practice labs to prepare to students for corresponding exam. Exam voucher is also included. Course enrollment is limited to keep class size small and allow time to address each individual students needs.  more...

Data Analysis Boot Camp -- What Managers and Practitioners Really Need to Know About Transforming Data to Decisions ...Boot Camp will prepare functional managers, business practitioners and analysts to finally make sense of data analysis, communicate more effectively, and take control of the analytic process. This course develops core skills for business analytics and lays the foundation for data-intensive analytic projects that deliver insight, clarity, confidence and sound decision support. Unlike any other  more...

Fitness Frenzy Bootcamp Course Our bootcamp course is a fun and challenging program designed to get you in shape fast. The course runs for 4 weeks, Monday thru Thursday. Each class is approximately 60 minutes in length. Our certified instructors provide you with invigorating workouts which vary every day to keep the classes fresh, exciting and motivating. Training includes obstacle courses, running, dumbbell exercises, band  more...

Public Speaking Workshops and Executive Coaching ... this is why we learn public speaking. In this three-day boot camp, you will learn to organize your ideas and polish your delivery skills as you begin to develop your own speaking style. You will make three prepared presentations in this course, and experience many opportunities to a speak on your feeta ™. You will learn how to tame your anxiety and use that adrenalin to your  more...

Workplace Communication Boot Camp During this seminar, attendees will strengthen their active listening skills and exercise giving and receiving constructive feedback. Through interactive activities, participants will discover how to voice disagreement without getting bent out of shape and learn how to work out conflict constructively. The session will conclude with a discussion of how to rid the workplace of the excess weight of  more...

Business Analysis & Requirements Program (BAR) Successful requirements gathering, documentation and communication require professionals to rediscover processes, adapt development systems and continually build a better, more efficient way to accomplish results. Can your organization benefit from improvements to the requirements gathering process? The BAR Program will: - Provide tangible methods and build skills necessary for gathering and  more...

CCENT Boot Camp This course is designed specifically to prepare students for the CCENT (ICND1) Exam. The Cisco Certified Entry Network Technician (CCENT) validates the skills required for entry-level network support positions, the starting point for many successful careers in networking. Candidates should have the knowledge and skill to install, operate and troubleshoot a small enterprise branch network,  more...

CCIP Boot Camp This Cisco course is designed specifically to prepare students for all four CCIP Exams. The CCIP (Cisco Certified Internetwork Professional) provides individuals working in service provider organizations with competencies in infrastructure IP networking solutions. CCIP professionals have detailed understanding of networking technologies in the service provider arena including IP routing, IP QoS,  more...

CCDP Boot Camp This course is designed specifically to prepare students for all three CCDP Exams. The CCDP (Cisco Certified Design Network Professional) certification validates advanced knowledge of intelligent network design concepts and principles and can discuss, design, and create advanced addressing and routing, security, network management, data center, and IP multicast complex multi-layered enterprise  more...

CCNP Security Boot Camp This Cisco course is designed specifically to prepare students for all four CCNP Exams. The Cisco Certified Network Professional Voice (CCNP Security) certification program is aligned specifically to the job role of the Cisco Network Security Engineer responsible for Security in Routers, Switches, Networking devices and appliances, as well as choosing, deploying, supporting and troubleshooting  more...

CCNP Voice Boot Camp This Cisco course is designed specifically to prepare students for all five CCNP Voice Exams. Cisco Certified Network Professional Voice (CCNP Voice) validates advance knowledge and skills required to integrate into underlying network architectures. This certification validates a robust set of skills in implementing, operating, configuring, and troubleshooting a converged IP network. With a CCNP  more...

CCNA Wireless Boot Camp This Cisco course is designed specifically to prepare students for the CCNA Wireless Exam. The Cisco Certified Network Associate Wireless (CCNA Wireless) recognizes the critical importance of professionals supporting wireless LANS including Networking Associates/ Administrators, Wireless Support Specialists and WLAN project managers. The CCNA Wireless Certification validates candidate's skills in  more...

CCNP Boot Camp This official authorized Cisco course is designed specifically to prepare students for all three CCNP Exams. The Cisco Certified Network Professional (CCNP ®) validates the ability to plan, implement, verify and troubleshoot local and wide-area enterprise networks and work collaboratively with specialists on advanced security, voice, wireless and video solutions. The CCNP certification is  more...

CCNA Boot Camp This Cisco course is designed specifically to prepare students for the CCNA Exam. The Cisco Certified Network Associate (CCNA) validates the ability to install, configure, operate, and troubleshoot medium-size routed and switched networks, including implementation and verification of connections to remote sites in a WAN. This curriculum includes basic mitigation of security threats, introduction  more...

CCNA Voice Boot Camp This Cisco course is designed specifically to prepare students for the CCNA Voice Exam. The Cisco Certified Network Associate Voice (CCNA ® Voice) validates associate-level knowledge and skills required to administer a voice network. The Cisco ® CCNA Voice certification confirms that the required skill set for specialized job roles in voice technologies such as voice technologies  more...

CCDA Boot Camp This course is designed specifically to prepare students for the CCDA Exam. The Cisco Certified Design Associate (CCDA) validates a foundation or apprentice knowledge of network design for the Cisco converged network. CCDA certified professionals can design routed and switched network infrastructures and services involving LAN, WAN, and broadband access for businesses and organizations.  more...

CCNA Security Boot Camp This Cisco course is designed specifically to prepare students for the CCNA Security Exam. The Cisco Certified Network Associate Security (CCNA Security) validates an individual's skills for job roles such as Network Security Specialists, Security Administrators, and Network Security Support Engineers. CCNA Security Certification meets the needs of IT professionals who are responsible for network  more...

Use Case Boot Camp ...equirements using use case methodology. The Use Case Boot Camp seminar provides participants with an intensive presentation of the use case modeling approach to developing software requirements. Participants will learn practical, proven use case design techniques that can be immediately applied to projects in their work environments. The proper deployment of use cases can be a valuable  more...

Prime Time Boxing Certification The Prime Time Boxing Certification was designed for personal trainers, fitness trainers group trainers, cross fit trainers, boot camp trainers, boxing trainers and PE teachers. You will learn the basic fundamentals of boxing, conditioning principles in boxing, class/ individual programming, reading the clients and how to put it all together for the best authentic boxing program anywhere.  more...

PostgreSQL Administration PostgreSQL Administration (5 days) As the most advanced PostgreSQL course in the industry, this course covers a broad range of diverse topics of importance to administrators. Students attending this course will learn how to administer and performance tune a database, and learn how to leverage other useful modules, such as connection pooling, full text searching, and replication. Our  more...

Configuring and Administering Microsoft SharePoint 2010 Bootcamp ...sing SharePoint 2010. Microsoft Exams Covered in this Boot Camp a Exam 70-667 TS: Microsoft SharePoint 2010, Configuring a Exam 70-668: PRO: Microsoft SharePoint 2010, Administrator Microsoft Courses Covered in this Boot Camp a 10174A: Configuring and Administering Microsoft SharePoint 2010 Accelerated a 10231A: Designing a Microsoft SharePoint 2010 Infrastructure  more...

Mobile Applications Security Training Tonex Mobile Applications Security Training provides complete and current coverage of Mobile application and mobile platform security. The course provides a solid foundation in basic mobile application security terminology and concepts, extended and built upon throughout the engagement. Attendees will examine various recognized attacks against mobile applications. This Award Winning 4-Day  more...

Social Marketing Boot Camp Creating Your Social Marketing Strategy This full day workshop will provide you with a comprehensive introduction to Social Marketing. The seminar is divided into six different topics including: An Executive Overview, LinkedIn, Facebook, Blogging & Twitter and YouTube. We conclude the day with tips for creating your Social Marketing Strategy and how to measure your success. Please read below for more specific class information  more...

Risk Management Professional PMI-RMP Certification Preparation Crash Course Prepare for Certification in Four Days Prepare for the PMI Risk Management Professional certification exam (PMI-RMP ®) through this four day, instructor led course. This course offers an in-depth look at risk management through a PMI perspective, and is delivered in a combination of lecture and hands-on learning format. In this boot camp style course, you will receive a comprehensive introduction to project risk and cover the four  more...

PMPCAPM Boot Camp Course Overview This 35 contact hour course prepares participants to take the PMP (Project Management Professional) certification exam. The PMP certification is authored and maintained by the Project Management Institute, a non-profit organization that collects and disseminates project management best practices. Over 250, 000 people in 170 countries hold the PMP credential. Prerequisites PMP  more...

CEO and Entrepreneur Boot Camp ...the most practical and comprehensive CEO and Entrepreneur Boot Camp available today. You'll discover an integrated system for designing, starting and running high-growth businesses. Learn everything you need to turn any small business into a BIG business. Bob Norton, the developer of this seminar, and author of four books on entrepreneurship, has been part of eight startup companies,  more...

Senior Management Leadership and Business Course Attend The Art and Science of Business Design , the most practical and comprehensive Boot Camp available today for senior managers at emerging growth companies. You'll discover an integrated system for designing, starting and running high-growth businesses. Learn everything you need to turn any small business into a BIG business.  more...

Bootcamp Course 101 and Course 130 Please see our Schedule Page for upcoming seminars ...BOOT CAMP is Course 101 Telecom, Datacom and Networking for Non-Engineering Professionals and Course 130 Understanding VoIP together to make a full week of training. Designed to get you up to speed and fill in the gaps, BOOT CAMP will give you the solid base necessary to eliminate frustration, increase accuracy, effectiveness and efficiency. Monday, Tuesday and Wednesday: our acclaimed core  more...

Washington, DC August 20-22, 2012 Course 101-Telecom Datacom and Networking for Non-Engineering Professionals Boot Camp Telecom, Datacom and Networking for Non-Engineering Professionals is the first course in our Core Training section - an intensive three-day course designed for non-engineering professionals, to get you up to speed on virtually all aspects of telecom, datacom and networking, from fundamentals and jargon to the latest technologies.  more...

Apple Logic Pro - Project Workshop Jay Asher presents: The Logic Pro 9 Project Workshop! Logic Pro 9 is out and it is LOADED with new features. Get a jump on it with Jay Asher, the author of "Going Pro With Logic Pro 8a Many things have NOT changed from Logic Pro 8. Have you taken the Apple Certified Training Courses for Logic Pro 8 and still not learned all you want to about specialized tasks with Logic Pro that are  more...

February 21-23, Santa Clara CA 101-Telecom Datacom and Networking for the Non-Engineering Professional Optional Boot Camp Telecom, Datacom and Networking for Non-Engineering Professionals is the first course in our Core Training section - an intensive three-day course designed for non-engineering professionals, to get you up to speed on virtually all aspects of telecom, datacom and networking, from fundamentals and jargon to the latest technologies. The content, its order, timing and pacing have been tuned and  more...

Washington DC January 27-28 2011 Course 130-Understanding Voice over IP *Optional Boot Camp* Understanding Voice over IP is a two-day comprehensive VoIP training course for non-engineering professionals who need an overview and update on VoIP fundamentals, PBX replacement, convergence, carrier services and interconnect, implementation issues and solutions, VoIP system vendors, business and deployment cases and project management. Taking this voip training course, you'll obtain the solid  more...

Washington DC January 24-26, 2011 Course 101-Telecom Datacom and Networking for Non-Engineering Professionals * Boot Camp* Telecom, Datacom and Networking for Non-Engineering Professionals is the first course in our Core Training section - an intensive three-day course designed for non-engineering professionals, to get you up to speed on virtually all aspects of telecom, datacom and networking, from fundamentals and jargon to the latest technologies. The content, its order, timing and pacing have been tuned and  more...

Santa Ana CA, November 1-3, 2010 Course 101 Telecom Datacom and Networking for Non-Engineering Professionals Course 101 Telecom, Datacom and Networking for Non-Engineering Professionals is the first course in our Core Training section - an intensive three-day course designed for non-engineering professionals, to get you up to speed on virtually all aspects of telecom, datacom and networking, from fundamentals and jargon to the latest technologies. The content, its order, timing and pacing have been  more...

Santa Ana CA , November 4-5, 2010 Course 130 Understanding Voice Over IP Course 130 Understanding Voice over IP is a two-day comprehensive VoIP training course for non-engineering professionals who need an overview and update on VoIP fundamentals, PBX replacement, convergence, carrier services and interconnect, implementation issues and solutions, VoIP system vendors, business and deployment cases and project management. Taking this voip training course, you'll  more...

Project Management PMP Training Boot Camp ...ose PMP ® (Project Management Professional) Exam Prep Boot Camp is designed to prepare students to successfully pass the Project Management Professional (PMP ®)exam. The PMP designation offers individuals worldwide recognition as professional who has received Project Management certification, supported by core knowledge and understanding of critical Project Management concepts,  more...

VMware vSphere 4.1 Boot Camp This class is an intensive 5-day introduction to VMware's vSpherea including VMware ESXia 4 and vCentera 4. 1 delivered in 5, 10 hour days. It is intended for experienced Windows and Linux administrators who need to take charge of their VMware implementation/ operation and then drive it to the max. No prior virtualization experience is assumed, but a willingness to work hard is required!  more...

Fraud Prevention Live Class Fraud Prevention Fundamentals Participants will understand the basic concepts of Fraud and Embezzlement Prevention. 1-Day New business owners and other individuals. Live Class Fraud Prevention System Design Participants will learn how to design a well-considered Fraud and Embezzlement Prevention system. 2-Day Supervisors, Managers, Accountants, and individuals. Live Class Fraud  more...

MBA Application Boot Camp Overview of Current Competitive Landscpe -Review of Recent Trends (General & School-Specific) -Comparison of Successful vs. Unsuccessful Applications -Forward-Looking Assessment -Timing of Applications (Analysis of Various Rounds) Personal Balance Sheet Analysis -Evaluate your strengths, uniqueness and potential Assessment of Fit (as an applicant & a prospective student) -What  more...

ColdFusion Boot Camp for Web Programmers(Jump Start to ColdFusion An Introduction to ColdFusion) ColdFusion is a Web application server for Windows, Linux, and Solaris that makes it possible for you to quickly create database-driven Web applications on your Internet, Intranet, or Extranet site. ColdFusion is also a RAD (Rapid Application Development) technology which utilizes it's own tag-based language, CFML. You can get a complete list of other coldfusion classes at  more...

ColdFusion Boot Camp for Web Programmers - Advanced ColdFusion Web developers, Webmasters, and any persons responsible for the modification and enhancement of Internet, Intranet, or Extranet sites. You can get a complete list of other coldfusion classes at http://www.wintrac.com/courses/coursescoldfusion.asp  more...

PMI Risk Management Professional Exam Preparation Risk is inherent in everything that we do and ita ™s therefore no surprise that risk management holds a high level of importance within project management. This course offers an overview of project risk and risk management in a combination of lecture and hands-on learning formats, and is geared towards preparing students for the PMI Risk Management Professional (PMI-RMPSM) certification exam  more...

Cisco CCSP Certification If you are looking for computer security or network security training certification, the CSS1/CCSP class is an ideal class to take after the CCNP certification training class. Cisco Certified Security Professionals holders proficiently demonstrate the ability to install, configure, operate and troubleshoot complex Cisco security solutions. Further the course is designed to prepare students  more...

Cisco CCNP Certification ...ng in New Jersey & New York for Cisco CCNP courses & CCNP boot camps. To receive the Cisco CCNP certification requires an individual to pass four examinations. The CCNP certification training at Arthur McNeil allo ws an individual to pass all examinations and the Certification at the New Jersey location. Cisco Systems CCNP holders proficiently demonstrate the ability to install, configure,  more...

Microsoft MCSE 2003 Upgrade The Microsoft Windows Server 2003 family takes the best of Windows 2000 Server technology and makes it easier to deploy, manage, and use. The certification requirements for MCSE on Windows Server 2003 differ from those for MCSE on Windows 2000. As a result, you must either complete the entire Windows 2000 track or the entire Windows Server 2003 track to become certified as an MCSE. However, if you  more...

Unlimited Referral Boot Camp ...Boot Camp for Financial Professionals where you'll: Discover 8 tactics for getting more referrals without even asking. Learn the VIPS Method for asking that will get you referrals and NEVER hurt your client relationships. Ensure the highest quality referrals so you don't getted bogged down working with clients who don't fit your practice anymore. Handle referral objections in a way that  more...

Mystery Method Seduction Boot Camp You can learn from highly-trained Mystery Method Master instructors - live! Imagine spending 25-30 hours over a weekend with the world's top pickup artists, who will teach you everything from how to attract beautiful women in any situation to how to find and get the type of long-term girlfriend you want. At a bootcamp, you get to see and hear Mystery's techniques - many of which are brand new and  more...

Net Boot Camp ...g professionals in the IT industry. This intensive, 5-day Boot Camp is targeted for technicians with 18 to 24 months of hands-on networking experience. The fundamentals of networking will be demonstrated through lecture and hands-on labs. Students will acquire the vendor-independent networking skills and concepts that affect all aspects of networking, such as installing and configuring the  more...

Project Management Fast Track The Project Management Fast Track is a hands-on program that is aligned with the Project Management Institute s (PMI) Guide to the Project Management Body of Knowledge (PMBOK Guide). This program is designed to help you understand and pull together all the knowledge areas and processes of project management necessary to plan and execute, control and close successful projects. A case study is  more...

Cisco Certified Network Associate CCNA Boot Camp ...boot camp will prepare you to become a Cisco Certified Network Associate (CCNA.) We use Cisco Authorized Curriculum sponsored by Element K, a Cisco Learning Solutions Partner, supplemented with many custom hands-on labs and additional preparation materials. Our instructors are Cisco authorized and have many years of experience working with Cisco products, both in the field and in the classroom.  more...

Cisco? Certified Network Professional (CCNP?) Boot Camp ...boot camp will prepare you to become a Cisco Certified Network Professional (CCNP.) We use Cisco Authorized Curriculum sponsored by Element K, a Cisco Learning Solutions Partner, supplemented with many hands-on labs and additional preparation materials. Our instructors are Cisco-authorized and have many years of experience working with Cisco products both in the field and in the  more...

Linux Fundamentals Boot Camp ...hands-on introduction to the Linux operating system, this boot camp is perfectly suited for administrators, developers or power-users planning to use Linux in their environment. The boot camp is also appropriate for decision-makers evaluating Linux for their IT infrastructure. The labs and concepts are independent of a particular distribution of Linux, and apply to other flavors of UNIX as  more...

Linux System and Network Administration Boot Camp ...st class activities. LPI Certified Materials This boot camp uses "Linux Certified" course materials. These materials have passed Linux Professional Institute's (LPI's ) quality assurance requirements and are LPI Approved Training Materials (LATM). The LATM program is a quality assurance process designed to identify training materials that accurately support LPI certifications. Products  more...

MCSA Windows 2000 Boot Camp Technology MCSA Windows 2000 Boot Camp (ITS4000)  more...

Microsoft Windows Server 2003 MCSA Boot Camp ...boot camp will prepare you to become a Microsoft Certified Systems Administrator (MCSA) on Windows Server 2003. We use custom-developed curriculum that is designed to provide both exam preparation and hands-on skills, insuring that you will be ready for the performance-based testing that Microsoft has introduced into their certification programs. Our instructors have many years of experience  more...

MCSE Windows 2000 Boot Camp Technology MCSE Windows 2000 Boot Camp (ITS3000)  more...

Microsoft Windows Server 2003 MCSE Boot Camp ...boot camp will prepare you to become a Microsoft Certified Systems Engineer (MCSE) on Windows Server 2003. We use custom-developed curriculum that is designed to provide both exam preparation and hands-on technology skills, insuring that you ll be ready for the performance-based testing that Microsoft has introduced into their certification programs. Our instructors have many years of  more...

Microsoft Windows Server 2003 MCSE Upgrade Boot Camp ...boot camp will prepare you to upgrade your Microsoft Certified Systems Engineer (MCSE) on Windows 2000 to Windows Server 2003. We use custom-developed curriculum that is designed to provide both exam preparation and hands-on technology labs, insuring that you ll be able take the new skills that you learn with you into the marketplace. Our instructors have many years of experience working  more...

Line Of Sight With Performance Scorecards ...Boot Camp For Achieving Measurement Success Studies show that organizations that use performance measures effectively achieve superior business results. With the "right" measures, you can more easily see and treat performance problems and reinforce business outcomes for customers, employees, and other stakeholders. Following RCA's proven, six-phase Performance Scorecard model, your managers,  more...

A+ Boot Camp ...cians with 6+ months of experience. This intensive, 5-day Boot Camp covers a broad range of hardware and software technologies, without focus on any particular vendor's products. Through lecture and hands-on labs, students will acquire the skills necessary to take the two exams necessary to obtain the A+ Certification: Core Hardware (Exam 220-301), and O/S Technologies (Exam 220-302). Both  more...

Cisco IP Telephony Boot Camp Cisco IP Telephony and VoIP Training Program (hands-on lab style of training) This comprehensive course covers the materials from the CVOICE, CIPT, DQOS and IPTT mini-courses. The training will be supported by a state-of-art Cisco Voice lab. Download Cisco IP Telephony Boot Camp course brochure(PDF, 133kb) http://www.tcytech.com/brochure/Cisco_IP_Telephony_Bootcamp.pdf For more  more...

Cisco CCSP Security Boot Camp ..._Bootcamp.pdf [Download CCSP course brochure] CCSP Boot Camp Tuition: $2,100.00 (currently offering $200 discount and free 1-yr remote access*) *contact John for more info Tuition $1,900.00 after discount See schedule Curriculum Securing Networks with PIX and ASA (SNPA) I. Install & configure a security appliance for network connectivity II. Advanced knowledge and  more...

Cisco CCNP Boot Camp Cisco CCNP Bootcamp, an eleven-week, 88-hour, instructor-led, hands-on lab-based training, is geard toward preparing students to acquire the fundamental knowledge needed to pass the CCNP certification exams. This comprehensive course covers the materials from new CCNP exams: BSCI, BCMSN, BCRAN, ISCW and ONT. The training will be supported by a newly-upgraded CCNP lab.  more...

MCSE + Security on Windows 2003 The Microsoft Certified Systems Engineer (MCSE) credential is the premier certification for professionals who analyze the business requirements and design and implement the infrastructure for business solutions based on the Microsoft Windows 2003 servers. Implementation responsibilities include installing, configuring, and troubleshooting network systems. The MCSE certification is  more...

Microsoft Certified Application Developer (MCAD) VB .Net Microsoft Certified Application Developers (MCADs) use Microsoft technologies to develop and maintain department-level applications, components, Web or desktop clients, or back-end data services.  more...

Microsoft MCSE/ Cisco CCNA The Microsoft Certified Systems Engineer (MCSE) credential is the premier certification for professionals who analyze the business requirements and design and implement the infrastructure for business solutions based on the Microsoft Windows 2000 platform and Microsoft .NET Enterprise Servers. Implementation responsibilities include installing, configuring, and troubleshooting network systems.  more...

Microsoft MCSD .NET "VB" Microsoft Certified Solution Developers (MCSDs) design and develop leading-edge business solutions with Microsoft development tools, technologies, platforms, and the Windows architecture. The MCSD credential is one of the most widely recognized technical certifications in the industry. By earning the premier MCSD for Microsoft .NET credential, individuals demonstrate that they have the skills  more...

Microsoft MCSD .NET "C#" Microsoft Certified Solution Developers (MCSDs) design and develop leading-edge business solutions with Microsoft development tools, technologies, platforms, and the Windows architecture. The MCSD credential is one of the most widely recognized technical certifications in the industry. By earning the premier MCSD for Microsoft .NET credential, individuals demonstrate that they have the skills  more...

Microsoft MCSD/MCDBA Microsoft Certified Solution Developers (MCSDs) design and develop leading-edge business solutions with Microsoft development tools, technologies, platforms, and the Windows architecture. The MCSD credential is one of the most widely recognized technical certifications in the industry. By earning the premier MCSD for Microsoft .NET credential, individuals demonstrate that they have the skills  more...

Microsoft MCSE The Microsoft Certified Systems Engineer (MCSE) credential is the premier certification for professionals who analyze the business requirements and design and implement the infrastructure for business solutions based on the Microsoft Windows 2000 platform and Microsoft .NET Enterprise Servers. Implementation responsibilities include installing, configuring, and troubleshooting network systems.  more...

Microsoft MCSA Microsoft Certified Systems Administrators (MCSAs) administer network and systems environments based on the Microsoft Windows platforms. The MCSA credential proves that you have the skills to successfully implement, manage, and troubleshoot the ongoing needs of Microsoft Windows 2000 based operating environments, including Windows .NET Server.  more...

Microsoft MCSA/MCSE/MCDBA (Quad Cert) By becoming certified you are investing in yourself and your career. Employers and professionals know that certification results in: An increased understanding of the planning, design, and maintenance of complex systems A more effective troubleshooting approach Efficiency and productivity in the workplace Higher morale and self-confidence Salary increases,  more...

Customer Service Excellence This program focuses on delivering value and maintaining customer satisfaction. Participants will learn techniques that focus on customer requirements, increasing repeat business and sales. Can be presented as executive briefing to multi-day customer service boot camp including customer site visits, interviews and service level evaluations.  more...