Bottom - Training Resources

The Training Coordinators Workshop ... How to ensure that training has a positive impact on the bottom line How people learn best and different learning styles A range of skills from training design to evaluation The value, and future scenarios, of the coordinator role How to gain more satisfaction in the coordinators role Day One Aligning training with the business needs Understanding the types and needs of  more...

Problem Solving & Decision Making ...utting it off, moving it aside, and reassigning it to the bottom of the pile. It nags you. It bugs you to the point of frustration. You' put it off until the last minute, and then have to do it anyway. Stop procrastinating and start doing! Don t put off this opportunity to learn how to overcome your hesitation and make smarter critical decisions Now Make an Effective Decision! Course Aim The  more...

Telephone Skills Does your staff understand the basics of customer service? Do they know how to find out what customers really want when they phone for assistance? Do they know the right and wrong ways to handle difficult callers? The Telephone Skills workbook from Basic Learning Systems Inc. goes right to your bottom line. A small investment in training now will pay dividends later in customer retention and a  more...

The Process Consultant: FROM FACILITATION TO INTERVENTION ...organizations can reduce wasted effort and increase their bottom line, working with people and not through slash and burn re-engineering. As in Facilitation: Processes, Techniques and Logistics, you are measured against a standard for intervention skills, the Intervener s CoreSkills Inventory. And as in Facilitation: Processes, Techniques and Logistics, you are coached, and provided with  more...

The Gold Standard: EXPERIENCES IN MODELING, MENTORING AND COACHING ...sitive impact on the productivity of their people and the bottom line of their organization All those who have felt frustrated with the way organizations demean people, remove their sense of accomplishment, and turn them into low-productive components of a system, and have the power to do something about it. All those who wish to counter the adage: The height of insanity is doing things  more...

Creating a Collaborative Culture: Improve Results by Pulling Together ...ains organizational productivity and directly impacts the bottom line. Different functional areas are in the awkward position of competing for resources while depending on each other for support. Customer Service is frustrated with Sales, Operations is at war with HR, Marketing can t get Legal to approve the advertising it s all in a day s work, but how much is it costing in productivity and  more...

Decrease Workers Compensation Claims & Prevent Employee Injury Repetitive Stress Injuries Plague the Manufacturing and Customer Service Based Industries. RSI's cost U S employers on average over 1 billion U S Dollars per year. Let us show you how to increase your bottom line and improve the working environment for your employees by decreasing on the job injury and decreasing worker's compensation claims. We will create a worksite assessment, job  more...

Executive Leadership Program Participants will learn to: Translate vision for the future into tangible results Communicate effectively Align the foci of others Match staff s talents and strengths to the tasks necessary to get things done Lead the development of solutions Create an environment in which everyone has the opportunity to do work which matches his/her potential capabilities  more...

Customized Training ... particular trade or discipline, and improve your overall bottom line, then we will customize a training program to meet your individual needs. Training can be conducted at our campus or your work site, and on days/times that are convenient for your workforce. We offer FREE assistance with training needs assessment, grant writing for training dollars via the NJ Dept. of Labor to offset  more...