Instructor Led Brainstorming Training in California, USA

Microsoft PowerPoint - All You Need ...es a changing the layout of a slide with two clicks a brainstorming using the efficient outline mode a using professionally-created templates to add the final touch a pasting data and charts from Microsoft Excel 2007 a save slides to a PDF, CD, or USB drive without fear A special focus of this class will be the "Dos and Don'ts of Powerpoint", created by instructor David Diskin to  more...

Managing Conflict in the Workplace Managing Conflict in the Workplace By The Koenig Group tom@koeniggroup. net How to Handle Conflict and Confrontation Learn a positive approach that takes the stress, anxiety and frustration out of dealing with disagreements and conflict. If you dread confrontation, chances are you could be paying a heavy price, at the expense of your career success your personal happiness and  more...

Customer Service ...phone Training Methods Role plays Assessments Brainstorming Listening exercises Learning Points Participants will learn about developing a cohesive customer service policy, identifying service improvement opportunities and measuring customer service effectiveness Key Training Points: How to be honest, tactful and empathetic How to build customer relationships  more...

Negotiating Skills ... Training methods a Role plays a Assessments a Brainstorming a Negotiating exercises Key training points This one day course will give participants an understanding of the key concepts in negotiating. a The Win-Win Approach a Creative Response a Empathy a Appropriate Assertiveness a Co-operative power a Managing Emotions a Mapping a Designing  more...

Leadership Skills Training Leadership in the 21st Century By The Koenig Group In today's fast-paced business environment, leaders need a broad perspective, vision, and acute awareness of the trends and developments shaping their organization. Effective Leadership Training can help organizations and individuals improve and build upon what's currently happening in the organization and increase performance, motivation,  more...

Marketing Skills The Koenig Group Marketing Seminar Competitor-proof your company with strategic marketing! This marketing class provides attendees with the ability to examine the relationship between marketing and corporate strategy and the tools necessary for developing and implementing strong marketing tactics throughout the companies in which they work. Through a hands-on curriculum including case  more...