Online Britannica eLearning
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From Serebra Learning Corporation
Searching the Internet
The Searching the Internet WBT is meant for acquainting the students with the basic concepts of searching on the Internet and the proper usage of various search techniques. End-users who want to search the Internet effectively.
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Encyclopedia Britannica 2003
Encyclopedia Britannica 2003 Ready Reference provides access to 25 000 articles and its library of photographs illustrations videos audio clips and maps. The course will provide users information on how to find articles review and use libraries use interactive tools and organize research.
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From Management Development Specialists, LLC
The PRIDE System of Customer Service
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The Merriman-Webster dictionary and the Encyclopedia Britannica define a customer as one who purchases a commodity or service or those who purchases products or services to use in the production of other products. Customers may be hiding behind aliases because the lawyer calls them clients, the doctor calls them patients, the hotel calls them guests and the editor calls them subscribers.
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