Online Broadbandcast eLearning
Broadbandcast Training Provider? - Tell us about your Training!
From Serebra Learning Corporation
Customer Support Specialist Simulation
...BroadBandCast Inc., one of the world's leading communication companies. Digital cable TV, high-speed Internet, and phone service are among the company's products. You are a recent hire. An added challenge to your new position is that you have been assigned to work the graveyard shift. Your challenge is to figure out how to handle dealing with angry, difficult, and demanding phone customers
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