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From Online Training Directory
Listening Skills for the Workplace
...communication, and ineffective horizontal communication. (Brownell, 1994) Employee listening ability has a definite impact on their productivity. (Papa & Glen, 1988) 46% of those who quit their jobs did so because they felt not listened to and were therefore unappreciated. (U.S. Department of Labor, 1999) Effective listening is a skill that needs to be developed as a prerequisite for successful
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Listening Skills for the Workplace
...communication, and ineffective horizontal communication. (Brownell, 1994) Employee listening ability has a definite impact on their productivity. (Papa & Glen, 1988) 46% of those who quit their jobs did so because they felt not listened to and were therefore unappreciated. (U.S. Department of Labor, 1999) Effective listening is a skill that needs to be developed as a prerequisite for successful
more...
