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From Learning Technologies, Inc.
Understanding and Managing Diversity
... how to benefit from diversity rather than allowing it to build walls (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change,
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... how to benefit from diversity rather than allowing it to build walls (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change,
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Interviewing Skills
... include how to effectively plan for an interview, how to build rapport, effective listening skills, and how to dig deeper using strategic questioning skills (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where
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... include how to effectively plan for an interview, how to build rapport, effective listening skills, and how to dig deeper using strategic questioning skills (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where
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From Contacts Plus
Performance Management
...rformance of the organization, a department, processes to build a product or service, employees.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Understand the aims of performance management.
Identify acceptable standards of performance.
Conduct effective reviews of performance.
Set SMART objectives.
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...rformance of the organization, a department, processes to build a product or service, employees.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Understand the aims of performance management.
Identify acceptable standards of performance.
Conduct effective reviews of performance.
Set SMART objectives.
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Customer Focused Selling Skills
... development programs that will train your sales force to build successful business relationships by helping customers achieve both their business and personal objectives. Customer-focused Selling teaches your team a plan for developing an understanding between the customer and your salespeople throughout the sales process.
Key Learning Objective and Outcomes:
By the end of this
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... development programs that will train your sales force to build successful business relationships by helping customers achieve both their business and personal objectives. Customer-focused Selling teaches your team a plan for developing an understanding between the customer and your salespeople throughout the sales process.
Key Learning Objective and Outcomes:
By the end of this
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Customer Loyalty and Retention Program
During this detailed program, you will learn about each facet of the customer satisfaction measurement process, from determining objectives and cost justification through design, execution, and application of the results to your organization's customer relationship management operations. You will also have the opportunity to begin work on a real customer satisfaction survey, if you are about to
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During this detailed program, you will learn about each facet of the customer satisfaction measurement process, from determining objectives and cost justification through design, execution, and application of the results to your organization's customer relationship management operations. You will also have the opportunity to begin work on a real customer satisfaction survey, if you are about to
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Communication Skills Program
Researchers assured that people in organizations typically spend over 75% of their time in an interpersonal situation; thus it is no surprise to find that at the root of a large number of organizational problems is poor communications, the purpose of communication is to get your message across to others clearly and unambiguously, doing this involves effort from both the sender of the message and
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From RapidBI Ltd
Intelligent Dressing
Intelligent Dressing workshops are designed around the highly successful work of Peter Landau - the creator of Intelligent Dressing.
In these workshops Peter (or a lead trainer) will demonstrate the power of Intelligent Dressing to gain a competitive advantage over others. Help you convert more sales meetings, build rapport faster than ever before.
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Intelligent Dressing workshops are designed around the highly successful work of Peter Landau - the creator of Intelligent Dressing.
In these workshops Peter (or a lead trainer) will demonstrate the power of Intelligent Dressing to gain a competitive advantage over others. Help you convert more sales meetings, build rapport faster than ever before.
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Creatrix Inventory - Innovation certification programme
...atrix model (the innovation equation) can then be used to build innovative capacity in individuals, teams and organisations.
Most organisations when they look at innovation, they look at the skills individuals have (generally creativity). The Creatrix looks at the behaviours behind innovation. Using a behavioural approach ensures a greater opportunity for sustained change towards developing
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...atrix model (the innovation equation) can then be used to build innovative capacity in individuals, teams and organisations.
Most organisations when they look at innovation, they look at the skills individuals have (generally creativity). The Creatrix looks at the behaviours behind innovation. Using a behavioural approach ensures a greater opportunity for sustained change towards developing
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From H2 Training & Consultancy Ltd
Assertive Communication for Women
...I wanted to find out more about my assertiveness, ways to build my confidence and how to manage conflict/difficult situations. This course more than met my objectives"
"This course provided a good breakdown of what it means to be assertive and gave good practical advice about how I can change at work."
"It was very helpful to discuss approaches from the past and how to improve on these in
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...I wanted to find out more about my assertiveness, ways to build my confidence and how to manage conflict/difficult situations. This course more than met my objectives"
"This course provided a good breakdown of what it means to be assertive and gave good practical advice about how I can change at work."
"It was very helpful to discuss approaches from the past and how to improve on these in
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Remote People Management
...the new virtual working environment specifically how to build and maintain trust with the team; how to share and clarify overall purpose and expectations; and how to fully utilise the communication channels open to them.
It is particularly recommended for new or experienced managers who would like to improve their confidence to deal more effectively with remote management...
"I wanted to
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...the new virtual working environment specifically how to build and maintain trust with the team; how to share and clarify overall purpose and expectations; and how to fully utilise the communication channels open to them.
It is particularly recommended for new or experienced managers who would like to improve their confidence to deal more effectively with remote management...
"I wanted to
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Emotional Intelligence at Work
...s and others better, and will give an insight into how to build productive and professional relationships at work.
It is recommended for anyone who would like to learn how emotions affect performance at work, and how to use practical but effective strategies to manage emotions in difficult situations.
"This course has really changed my perception of what it takes to be successful at work -
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...s and others better, and will give an insight into how to build productive and professional relationships at work.
It is recommended for anyone who would like to learn how emotions affect performance at work, and how to use practical but effective strategies to manage emotions in difficult situations.
"This course has really changed my perception of what it takes to be successful at work -
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From Tekno Point Multimedia
Advance Coldfusion MX 7
...ith the knowledge and hands-on practice that they need to build, maintain, and scale effective web applications. Topics include using the Application Framework, creating advanced queries, manipulating complex data in arrays and structures, structuring your code with ColdFusion Components, gracefully handling errors and exceptions, encapsulating your user-interface with custom tags, leveraging
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...ith the knowledge and hands-on practice that they need to build, maintain, and scale effective web applications. Topics include using the Application Framework, creating advanced queries, manipulating complex data in arrays and structures, structuring your code with ColdFusion Components, gracefully handling errors and exceptions, encapsulating your user-interface with custom tags, leveraging
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Flash Media Server 2.0 : Streaming Media Application Development
...ors with the knowledge and hands-on practice they need to build and deliver Digital Media applications with Flash Media Server 2. This course focuses on teaching students how to use Flash Media Server 2, ActionScript programming and the Flash application framework to build real-world data driven internet applications with audio, video, and content that interacts dynamically with the user. In
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...ors with the knowledge and hands-on practice they need to build and deliver Digital Media applications with Flash Media Server 2. This course focuses on teaching students how to use Flash Media Server 2, ActionScript programming and the Flash application framework to build real-world data driven internet applications with audio, video, and content that interacts dynamically with the user. In
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Adobe Dreamweaver 8
Adobe Dreamweaver 8
Description:
Macromedia Dreamweaver 8: Website Development provides web designers with the knowledge and hands-on practice they need to build and manage professional web sites using Dreamweaver 8.
Eligibility / Audience:
Audience This course is for people new to web design and development and want to use Dreamweaver 8 to build intuitive, attractive and accessible web sites.
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Adobe Dreamweaver 8
Description:
Macromedia Dreamweaver 8: Website Development provides web designers with the knowledge and hands-on practice they need to build and manage professional web sites using Dreamweaver 8.
Eligibility / Audience:
Audience This course is for people new to web design and development and want to use Dreamweaver 8 to build intuitive, attractive and accessible web sites.
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ActionScript for Programmers
...perience the knowledge and hands-on practice they need to build a rich Internet application with Flash. This course focuses exclusively on teaching students what they need to know about the Flash interface and the ActionScript language to build a real-world rich internet application interacting dynamically with the user and retrieving and sending data to XML files, web services, and application
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...perience the knowledge and hands-on practice they need to build a rich Internet application with Flash. This course focuses exclusively on teaching students what they need to know about the Flash interface and the ActionScript language to build a real-world rich internet application interacting dynamically with the user and retrieving and sending data to XML files, web services, and application
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ActionScript for Designers
... provides the knowledge and hands-on practice required to build more flexible and dynamic design-based Flash pieces. This course focuses on teaching students more advanced ActionScript topics that removes their reliance on timeline-based visual tools. It also introduces them to other ActionScript code that will allow them to generate dynamic design and navigation elements that cannot be created
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... provides the knowledge and hands-on practice required to build more flexible and dynamic design-based Flash pieces. This course focuses on teaching students more advanced ActionScript topics that removes their reliance on timeline-based visual tools. It also introduces them to other ActionScript code that will allow them to generate dynamic design and navigation elements that cannot be created
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Flex 2.0: Developing Rich Client Applications Level 1
...primary features of Flex they'll need to know in order to build a fully functional, well architected front end for a Rich Internet Application (RIA).
Eligibility / Audience:
This course is designed for application developers who want to bring the power of Rich Internet Applications to their web applications. To gain the most from this class, you should:
Be familiar with an object oriented
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...primary features of Flex they'll need to know in order to build a fully functional, well architected front end for a Rich Internet Application (RIA).
Eligibility / Audience:
This course is designed for application developers who want to bring the power of Rich Internet Applications to their web applications. To gain the most from this class, you should:
Be familiar with an object oriented
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Flex 3: Building Charting & Dashboard Applications
...Building Charting & Dashboard Applications
Description:
Flex 3: Building Dashboard Applications provides developers with the knowledge needed to use Flex 3 charts to create highly interactive dashboards for data visualization. By the end of the course, developers will be able to create interactive dashboards by leveraging the Flex 3 framework and the Flex 3 charting components. They will learn
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...Building Charting & Dashboard Applications
Description:
Flex 3: Building Dashboard Applications provides developers with the knowledge needed to use Flex 3 charts to create highly interactive dashboards for data visualization. By the end of the course, developers will be able to create interactive dashboards by leveraging the Flex 3 framework and the Flex 3 charting components. They will learn
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From 4 Hour Training
Customer Service Excellence
...Know why providing good customer service is critical
Build a model describing excellent and awful customer service
Determine customers' standards for customer service excellence
Establish specific behaviors that will assure increased customer satisfaction
Use positive words, tone and body language with customers
Do five critical behaviors to ensure customer will have a
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...Know why providing good customer service is critical
Build a model describing excellent and awful customer service
Determine customers' standards for customer service excellence
Establish specific behaviors that will assure increased customer satisfaction
Use positive words, tone and body language with customers
Do five critical behaviors to ensure customer will have a
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Collaboration and Communication
This program provides individuals and teams with the opportunity to experience collaboration across both internal and external boundaries. Working both within groups and across groups, participants build awareness of the:
Importance of cooperation
Challenges inherent in inter-team communications
Significance of creating and sustaining effective partnerships.
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This program provides individuals and teams with the opportunity to experience collaboration across both internal and external boundaries. Working both within groups and across groups, participants build awareness of the:
Importance of cooperation
Challenges inherent in inter-team communications
Significance of creating and sustaining effective partnerships.
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From Software Testing Support, Inc
Certified Software Test Analyst - Self Study Materials
...STA) (PDF file) is designed for individuals who want to build on their basic quality assurance knowledge. Anyone who is a Certified Software Tester qualifies for this advanced program. The program focuses on workplace processes and procedures that are related to structured and unstructured development settings and includes instructor led courses, labs, course books and follow-up exams.
To
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...STA) (PDF file) is designed for individuals who want to build on their basic quality assurance knowledge. Anyone who is a Certified Software Tester qualifies for this advanced program. The program focuses on workplace processes and procedures that are related to structured and unstructured development settings and includes instructor led courses, labs, course books and follow-up exams.
To
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From XChange Training UK
Adobe Dreamweaver CS3 - Two Day Introduction training
... the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet standards.
On completing this two day course, you will be confidently using Dreamweaver CS3 and a graphics editor to create and
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... the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet standards.
On completing this two day course, you will be confidently using Dreamweaver CS3 and a graphics editor to create and
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Adobe Dreamweaver CS3 - Two Day Intermediate training
... the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet standards.
This two day intermediate course takes you to the next level of your understanding of this complex application.
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... the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet standards.
This two day intermediate course takes you to the next level of your understanding of this complex application.
more...
Adobe Dreamweaver CS3 - One Day Intermediate training
... the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet standards.
This one day intermediate course takes you to the next level of your understanding of this complex application.
more...
... the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet standards.
This one day intermediate course takes you to the next level of your understanding of this complex application.
more...
From Dale Carnegie Training of NE Ohio
Dale Carnegie Training Sales Advantage
...e in yourself and your company
3. Leverage referrals
4. Build credibility
5. Ask the right questions
6. Use 6 tactics to win commitment
7. Influence the conversation so that it reaches a mutually beneficial conclusion
8. Follow up in a way that creates additional sales opportunities
Format
Sales Advantage is an eight-week course running one night per week for 3.5 hours per session. This
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...e in yourself and your company
3. Leverage referrals
4. Build credibility
5. Ask the right questions
6. Use 6 tactics to win commitment
7. Influence the conversation so that it reaches a mutually beneficial conclusion
8. Follow up in a way that creates additional sales opportunities
Format
Sales Advantage is an eight-week course running one night per week for 3.5 hours per session. This
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From XChange Training UK
Adobe Dreamweaver CS3 - One Day Introduction training
... the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet standards.
On completing this one day course, you will be confidently using Dreamweaver CS3 and a graphics editor to create and
more...
... the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet standards.
On completing this one day course, you will be confidently using Dreamweaver CS3 and a graphics editor to create and
more...
Adobe Photoshop CS3 - Two Day Intermediate Training Course
...o day intermediate course in Adobe Photoshop CS, you will build on your existing knowledge of Photoshop CS to become proficient in more advanced aspects of Photoshop image manipulation and creation.
By the end of this course you will have consolidated your existing knowledge of Photoshop and will have learnt about more advanced features in Photoshop.
(This course is also available as a one
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...o day intermediate course in Adobe Photoshop CS, you will build on your existing knowledge of Photoshop CS to become proficient in more advanced aspects of Photoshop image manipulation and creation.
By the end of this course you will have consolidated your existing knowledge of Photoshop and will have learnt about more advanced features in Photoshop.
(This course is also available as a one
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Adobe Photoshop CS3 - One Day Intermediate Training Course
...e day intermediate course in Adobe Photoshop CS, you will build on your existing knowledge of Photoshop CS to become proficient in more advanced aspects of Photoshop image manipulation and creation.
By the end of this course you will have consolidated your existing knowledge of Photoshop and will have learnt about more advanced features in Photoshop.
(This course is also available as a two
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...e day intermediate course in Adobe Photoshop CS, you will build on your existing knowledge of Photoshop CS to become proficient in more advanced aspects of Photoshop image manipulation and creation.
By the end of this course you will have consolidated your existing knowledge of Photoshop and will have learnt about more advanced features in Photoshop.
(This course is also available as a two
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Macromedia Dreamweaver 8 - Intermediate One Day Training Course
...e management application. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Macromedia s other leading applications like Fireworks and Flash and respects all the latest internet standards.
This one day intermediate course takes you to the next level of your understanding of this complex application.
more...
...e management application. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Macromedia s other leading applications like Fireworks and Flash and respects all the latest internet standards.
This one day intermediate course takes you to the next level of your understanding of this complex application.
more...
From HBF Networks
Building Cisco Multilayer Switched Networks
...Building Cisco Multilayer Switched Networks (BCMSN) students will learn how to create an efficient and expandable enterprise network by installing, configuring, monitoring, and troubleshooting network infrastructure equipment according to the Campus Infrastructure module in the Enterprise Composite Network model.
BCMSN enables learners to improve traffic flow, reliability, redundancy, security
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...Building Cisco Multilayer Switched Networks (BCMSN) students will learn how to create an efficient and expandable enterprise network by installing, configuring, monitoring, and troubleshooting network infrastructure equipment according to the Campus Infrastructure module in the Enterprise Composite Network model.
BCMSN enables learners to improve traffic flow, reliability, redundancy, security
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Advanced Implementing and Troubleshooting MPLS VPN
...sure attendees maximize their learning, students learn to build the MPLS VPN network using a building block approach. Attendees begin by building and scaling Intranet and Extranet MPLS VPN networks. Once complete, students add Internet access to the VPNs using several commonly encountered methods. These complex networks are then migrated into multiple Autonomous Systems (AS) where Inter-AS VPNs
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Interconnecting Cisco Network Devices ICND
... switches and routers. Students perform configurations to build a multirouter, multigroup internetwork that uses LAN/WAN interfaces.
The student will learn to configure Cisco switches and routers in an IP internetwork. Through lectures, discussions, demonstrations, exercises, and laboratory projects, students are given information sufficient to identify and recommend the best Cisco solutions
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Cisco Unity 5x
...s. We will also be exploiting the use of Call Handlers to build and implement one touch dialing and Audio Text Applications. There will be information on monitoring and maintaining the Cisco Unity system, including Unity Release 5.0. In addition, you will learn to install, upgrade, configure, maintain, and troubleshoot new and existing Cisco Unity installations. We will also explore the Tools
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Cisco Unified Voice Portal Developer
...ches each student to use the CVP Studio graphical tool to build self-service IVR applications and to run and maintain them on the CVP VXML Server. This course also introduces the student to the other servers that may be part of their CVP solution.
Hands-on practice includes programming labs and building applications that incorporate every element of CVP Studio into a comprehensive
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...ches each student to use the CVP Studio graphical tool to build self-service IVR applications and to run and maintain them on the CVP VXML Server. This course also introduces the student to the other servers that may be part of their CVP solution.
Hands-on practice includes programming labs and building applications that incorporate every element of CVP Studio into a comprehensive
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Cisco Unified Communications IP Tel Part 1 v60
...ement Media Gateway Control Protocol (MGCP) gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Lightweight Directory Access Protocol (LDAP), voice-mail integration, and numerous user telephone features.
Course Version
This course is the first release of the course named Implementing Cisco Unified Communications IP Telephony Part 1
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CIPT Accelerated CIPT parts 1 and 2 v60
...ement Media Gateway Control Protocol (MGCP) gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Lightweight Directory Access Protocol (LDAP), voice-mail integration, and numerous user telephone features. It also includes lab activities in which you will apply a dial plan for a multisite environment, configure survivability for remote
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Administering CallManager and Unity
...m.
* Describe the software configuration necessary to build a particular unified communications component system.
* List the minimal set of features of integration between a telephone switch and a Cisco Unity voice mail.
* Correctly identify the standard features of a Cisco Unity system.
* Correctly identify the standard features of a Personal Assistant system.
* Efficiently
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CCVP Bootcamp Training
...nager; configure gateways, gatekeepers, and switches; and build route plans to place intra- and inter-cluster Cisco IP phone calls. You will also configure telephony class of service (CoS), numerous user telephone features, and media resources.
CIPT2
The Cisco IP Telephony Part II course focuses on Cisco CallManager advanced features and options. These features include point-to-point video
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...nager; configure gateways, gatekeepers, and switches; and build route plans to place intra- and inter-cluster Cisco IP phone calls. You will also configure telephony class of service (CoS), numerous user telephone features, and media resources.
CIPT2
The Cisco IP Telephony Part II course focuses on Cisco CallManager advanced features and options. These features include point-to-point video
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CISCO CALLMANAGER MCS BOOTCAMP
...nfiguration
Install Windows 2000 and SQL on publisher
Build first server from provided CDs
Test connectivity in a switched environment
CallManager Servers and Clusters
Lab 2: Installing CallManager
Prep the server (DNS, backup utilities, etc.)
Install CallManager (Publisher)
Install CallManager components
Cisco IP Phones
Lab 3: Configure DHCP and TFTP with
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...nfiguration
Install Windows 2000 and SQL on publisher
Build first server from provided CDs
Test connectivity in a switched environment
CallManager Servers and Clusters
Lab 2: Installing CallManager
Prep the server (DNS, backup utilities, etc.)
Install CallManager (Publisher)
Install CallManager components
Cisco IP Phones
Lab 3: Configure DHCP and TFTP with
more...
From Technology Ed
Biomaterials Certificate Program
...tion
The Biomaterials Certificate Program is designed to build competency in the development and use of materials for biomedical applications. The program reviews the wide range of available materials, syntheses, characterization methods, fabrication techniques, in vivo and in vitro medical devices, advantages, limitations, and their outlook for the future.
The Biomaterials Certificate
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...tion
The Biomaterials Certificate Program is designed to build competency in the development and use of materials for biomedical applications. The program reviews the wide range of available materials, syntheses, characterization methods, fabrication techniques, in vivo and in vitro medical devices, advantages, limitations, and their outlook for the future.
The Biomaterials Certificate
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New Product Development
...ew Product Development Certificate Program is designed to build competency in the process of transforming an idea to a commercial product. The program reviews the cradle to grave process of how to efficiently developing new products, and how to effectively take these products to the marketplace. The deliverables from this program is applicable to both small businesses and corporations.
The New
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...ew Product Development Certificate Program is designed to build competency in the process of transforming an idea to a commercial product. The program reviews the cradle to grave process of how to efficiently developing new products, and how to effectively take these products to the marketplace. The deliverables from this program is applicable to both small businesses and corporations.
The New
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Lean Six Sigma
...ma, Quality, or Lean and delivers lessons and examples to build management skills. We examine Six Sigma case studies from various perspectives- Human Resources, Marketing, Sales, Operations, Construction, Government, Finance, and IT. Specific topics include: Maximizing Business Value, Critical to Quality, Voice of the Customer, Measurement Systems, Data Collection Plans, Design of Experiments,
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...ma, Quality, or Lean and delivers lessons and examples to build management skills. We examine Six Sigma case studies from various perspectives- Human Resources, Marketing, Sales, Operations, Construction, Government, Finance, and IT. Specific topics include: Maximizing Business Value, Critical to Quality, Voice of the Customer, Measurement Systems, Data Collection Plans, Design of Experiments,
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Project Management Professional
... project management, and delivers lessons and examples to build management skills. We review the examination of the identification, selection, and planning of projects. Specific topics include: organization structure, project selection and scope definition, project team selection and development, work breakdown structures and statements of work, project scheduling, and budgeting, resource
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... project management, and delivers lessons and examples to build management skills. We review the examination of the identification, selection, and planning of projects. Specific topics include: organization structure, project selection and scope definition, project team selection and development, work breakdown structures and statements of work, project scheduling, and budgeting, resource
more...
From Kgguruji.com
Leadership and Team Building
Program helps managers and owenrs to learn easy and transferable leadership skills to lead and coach their teams.Participant will aquire public speaking skills, ability to readn and understand the way people think and act, develop ability to empower others, improve relationships with difficult people and manage conflicts, generate more creative ideas from team, transform work environment and
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From The Training Bank
The Five Dimensions of Coaching
...build on individuals strengths in order to improve their job performance and develop their potential. Successful coaching is a dialogue between two people who work together to resolve problems and make a commitment to improve performance over the long term. Performance is the bottom line, and coaching is the platform leaders use to make it happen. Coaching is a managerial discipline with well
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...build on individuals strengths in order to improve their job performance and develop their potential. Successful coaching is a dialogue between two people who work together to resolve problems and make a commitment to improve performance over the long term. Performance is the bottom line, and coaching is the platform leaders use to make it happen. Coaching is a managerial discipline with well
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Customers Forever
...r goal is to improve customer retention, create value and build customer loyalty or enhance the delivery of service to your customers, this program is for you.
This popular and highly effective one or two-day on-site program is designed specifically for all front-line and support employees. It presents a framework for improving service at the point of contact with the customer. This framework
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...r goal is to improve customer retention, create value and build customer loyalty or enhance the delivery of service to your customers, this program is for you.
This popular and highly effective one or two-day on-site program is designed specifically for all front-line and support employees. It presents a framework for improving service at the point of contact with the customer. This framework
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From Advanced Concepts
Macromedia Flash MX
...X Add text and manipulate its behavior and appearance.
X Build layers and use them to create various effects.
X Create frame-by-frame, shape-tweened, and motion-tweened animation.
X Publish a Flash movie.
Course content
Lesson 1: The Flash Environment
Topic 1A: What is Flash?
Topic 1B: The Flash Work Environment
Lesson 2: Drawing and Painting
Topic 2A: Vector vs. Raster Graphics
Topic 2B:
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MS FrontPage
...te intranet.
Benefits: Students will learn how to design, build, and manage web pages and web sites; create frame-based web pages; use FrontPage to add media and functionality to web pages; create a form to collect visitor information; use advanced features (such as reports, tasks, and ActiveX components); and format web pages with animation and style sheets.
What's next: FrontPage 2000:
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Security +
...ty+ examination (exam number TBD). In this course, you'll build on your knowledge and professional experience with computer hardware, operating systems, and networks as you acquire the specific skills required to implement basic security services on any type of computer network.
Target Student: IT professional who has networking and administrative skills in Windows-based TCP/IP networks and
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MS PowerPoint Intermediate - Advanced
...6930 V NQF Level 3 V 5 Credits
Course Description:
To build stronger presentations with more animation effects and movie inserts
Target Students: Sales persons, Secretaries, Personal Assistants etc.
Prerequisites: Windows xp/2003/2007/ MS Word xp/2003/2007 Basic / Ms PowerPoint xp/2003/2007 Basic
Delivery Method: Instructor-led, group-paced, classroom-delivery learning model with
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MS Word level 2
...build stronger presentations with more animation effects and movie inserts
Target Students: Sales persons, Secretaries, Personal Assistants etc.
Prerequisites: Windows xp/2003/2007/ MS Word xp/2003/2007 Basic / Ms PowerPoint xp/2003/2007 Basic
Delivery Method: Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities.
Benefits: Creating more
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Presenting with Confidence
...identify the elements that influence first impressions
X build rapport and establish credibility
X use paraphrasing effectively
Designed For:
Any staff conducting presentation
Content:
Presentation Fundamentals
Presentation Overviews
Characteristics of Effective Presenters
Presentation Analysis
Retention of Information
Major Mistakes Speakers Make
Natural Style
Presentation Essentials
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customer services
...ociates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base.
Performance-Based Objectives
Recognize the importance of delivering excellent customer service so that you can help to build, maintain, and increase your organization s customer base.
Focus on the customer so that the individual is motivated to return.
Handle complaints so that
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From Harlequin Solutions.
Flash CS3: Advanced Application Development
...perience the knowledge and hands-on practice they need to build more flexible and dynamic design-based Flash content. This course focuses on teaching students more advanced ActionScript topics that will remove a reliance on Timeline-based visual tools. Students will learn to generate dynamic design and navigation elements that cannot be created without ActionScript.
This course is for Flash
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...perience the knowledge and hands-on practice they need to build more flexible and dynamic design-based Flash content. This course focuses on teaching students more advanced ActionScript topics that will remove a reliance on Timeline-based visual tools. Students will learn to generate dynamic design and navigation elements that cannot be created without ActionScript.
This course is for Flash
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Dreamweaver CS3 Advanced: ColdFusion Application Development
...nts with the knowledge and hands-on practice they need to build and manage dynamic websites using Dreamweaver and ColdFusion. In this course, you ll learn how to connect to a database, search and display results, and build a page to update the database. If you ve always dreamed of building a more advanced, data-powered site, but didn't know where to start, then this course is for you.
This
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...nts with the knowledge and hands-on practice they need to build and manage dynamic websites using Dreamweaver and ColdFusion. In this course, you ll learn how to connect to a database, search and display results, and build a page to update the database. If you ve always dreamed of building a more advanced, data-powered site, but didn't know where to start, then this course is for you.
This
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Dreamweaver CS3 Introduction: Website Development
This course is for people new to web design and development and want to use Dreamweaver CS3 to build intuitive, attractive and accessible web sites.
Adobe Dreamweaver CS3: Website Development provides web designers with the knowledge and hands-on practice they need to build and manage professional web sites using Dreamweaver CS3.
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This course is for people new to web design and development and want to use Dreamweaver CS3 to build intuitive, attractive and accessible web sites.
Adobe Dreamweaver CS3: Website Development provides web designers with the knowledge and hands-on practice they need to build and manage professional web sites using Dreamweaver CS3.
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From Training for Excellence
Train the Trainer Program
...to use immediately with success.
You ll learn how to:
--Build "instant" rapport with participants and get buy-in from the beginning.
--Deliver content logically and simply in a brain-friendly fashion.
--Orchestrate the optimum environment for your training.
--Engage the audience in multi-faceted, ingenious ways to facilitate learning.
--Use and combine compelling audio & visual aids to
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...to use immediately with success.
You ll learn how to:
--Build "instant" rapport with participants and get buy-in from the beginning.
--Deliver content logically and simply in a brain-friendly fashion.
--Orchestrate the optimum environment for your training.
--Engage the audience in multi-faceted, ingenious ways to facilitate learning.
--Use and combine compelling audio & visual aids to
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From Mullan Training
Advanced Powerpoint
...oving efficiency.
You will be able to use templates to build custom presentations and introduce much more stimulating graphical and animated content.
We will show you how to use the advanced delivery options, customise your workspace and interrelate your presentation with both Excel and Word files.
Create custom shows, hyperlinks to internal slides/ websites/ external files, etc
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...oving efficiency.
You will be able to use templates to build custom presentations and introduce much more stimulating graphical and animated content.
We will show you how to use the advanced delivery options, customise your workspace and interrelate your presentation with both Excel and Word files.
Create custom shows, hyperlinks to internal slides/ websites/ external files, etc
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Advanced Macromedia Dreamweaver
...ons in Windows 2000)
- Describe basic SQL statements and build SQL queries
- Add a recordset to a page
- Insert data on a web page
- Add live data elements to a page
Build a dynamic page that displays catalogue information
Understanding Server Behaviours
- Explain the recordset server behaviour
- Create and use a server behaviour to include a file
- Download new server behaviours
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...ons in Windows 2000)
- Describe basic SQL statements and build SQL queries
- Add a recordset to a page
- Insert data on a web page
- Add live data elements to a page
Build a dynamic page that displays catalogue information
Understanding Server Behaviours
- Explain the recordset server behaviour
- Create and use a server behaviour to include a file
- Download new server behaviours
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Macromedia Dreamweaver - Building Dynamic Sites with SQL
...ons in Windows 2000)
- Describe basic SQL statements and build SQL queries
- Add a recordset to a page
- Insert data on a web page
- Add live data elements to a page
- Build a dynamic page that displays catalogue information
Understanding Server Behaviours
- Explain the recordset server behaviour
- Create and use a server behaviour to include a file
- Download new server behaviours
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...ons in Windows 2000)
- Describe basic SQL statements and build SQL queries
- Add a recordset to a page
- Insert data on a web page
- Add live data elements to a page
- Build a dynamic page that displays catalogue information
Understanding Server Behaviours
- Explain the recordset server behaviour
- Create and use a server behaviour to include a file
- Download new server behaviours
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Business Objects Universe Designer
...rts.
This course is for individuals who need to design, build, document, maintain and distribute Business Objects Universes.
COURSE CONTENT:
Understanding Business Objects Universes
Understanding How Universes Allow Users To Query Databases Using Their Everyday Business Terms
Creating The Course Universe
The Course Database And Universe
Creating A Universe
Building The
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...rts.
This course is for individuals who need to design, build, document, maintain and distribute Business Objects Universes.
COURSE CONTENT:
Understanding Business Objects Universes
Understanding How Universes Allow Users To Query Databases Using Their Everyday Business Terms
Creating The Course Universe
The Course Database And Universe
Creating A Universe
Building The
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From Ascend Training
Certified, Hands On Dreamweaver 8 Website Development Class: Chicago/Deerfield Ascend Training
...amweaver training featuring hands-on practice you need to build and develop professional websites in our Chicago and Deerfield training facilities.. Our Dreamweaver class takes you through the entire process of creating websites. Students learn about tables, libraries, templates, Cascading Style Sheets, incorporating forms and more. We offer hands on Dreamweaver classes in our Deerfield and
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...amweaver training featuring hands-on practice you need to build and develop professional websites in our Chicago and Deerfield training facilities.. Our Dreamweaver class takes you through the entire process of creating websites. Students learn about tables, libraries, templates, Cascading Style Sheets, incorporating forms and more. We offer hands on Dreamweaver classes in our Deerfield and
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Adobe Dreamweaver 8: Website Development Workshop
Adobe Dreamweaver 8: Website Development is a 3-day course that provides web designers with the knowledge and hands-on practice they need to build and manage professional web sites using Dreamweaver 8.
Ascend is a Certified Adobe, Avid and Quark training facility offering classes at our Chicago area facilities and onsite around the country.
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Adobe Dreamweaver 8: Website Development is a 3-day course that provides web designers with the knowledge and hands-on practice they need to build and manage professional web sites using Dreamweaver 8.
Ascend is a Certified Adobe, Avid and Quark training facility offering classes at our Chicago area facilities and onsite around the country.
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Adobe Dreamweaver 8: Website Development Workshop
Adobe Dreamweaver 8: Website Development is a 3-day course that provides web designers with the knowledge and hands-on practice they need to build and manage professional web sites using Dreamweaver 8.
Ascend is a Certified Adobe, Avid and Quark training facility offering classes at our Chicago area facilities and onsite around the country.
more...
Adobe Dreamweaver 8: Website Development is a 3-day course that provides web designers with the knowledge and hands-on practice they need to build and manage professional web sites using Dreamweaver 8.
Ascend is a Certified Adobe, Avid and Quark training facility offering classes at our Chicago area facilities and onsite around the country.
more...
Adobe Dreamweaver Training: Chicago and Deerfield IL
...ers with the knowledge and hands-on practice they need to build and manage professional web sites using Dreamweaver 8. This workshop is offered in our Chicago and Deerfield facilities every 3 weeks and onsite at your location.
Adobe Dreamweaver 8: Advanced Website Development 2 - Days: This class takes more time with Dreamweaver 8's advanced functions, including: Cascading Style
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...ers with the knowledge and hands-on practice they need to build and manage professional web sites using Dreamweaver 8. This workshop is offered in our Chicago and Deerfield facilities every 3 weeks and onsite at your location.
Adobe Dreamweaver 8: Advanced Website Development 2 - Days: This class takes more time with Dreamweaver 8's advanced functions, including: Cascading Style
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From Matrix Mindset Pty Ltd
Build your life muscle - hypnosis meditation classes
...-Meditation classes we will guide you over 6 sessions to "Build your Life muscle".
Each week you will build on the previous weeks experience to assist you to change the unwanted habits to being more motivated and noticing changes happening in your life.
back to top
OUTLINE OF THE 6 WEEK PROGRAM
Each session is 45 minutes
30 minutes of Hypnosis & Meditation (now to be called
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From YatesHomeStudies.com
Mastering Microsoft Excel
With our Mastering Microsoft Excel training course, students will learn how to build interactive spreadsheets that can be integrated with almost any business intelligence system.
Our techniques for creating automated reports will enable any business analyst to create powerful customer report cards that can be shared throughout the organization, for a comprehensive understanding of the customer's
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With our Mastering Microsoft Excel training course, students will learn how to build interactive spreadsheets that can be integrated with almost any business intelligence system.
Our techniques for creating automated reports will enable any business analyst to create powerful customer report cards that can be shared throughout the organization, for a comprehensive understanding of the customer's
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From The Office Training Company
Communicating With Confidence
...eople s feelings?
- Get the best from those around you?
- Build rapport easily?
- Feel successful?
What would your life be like if you did?
Communicating effectively requires a balance of listening, questioning and responding appropriately to the people around you. High profile companies identify communication and inter-personal skills as the No.1 requirement in business, making it essential
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...eople s feelings?
- Get the best from those around you?
- Build rapport easily?
- Feel successful?
What would your life be like if you did?
Communicating effectively requires a balance of listening, questioning and responding appropriately to the people around you. High profile companies identify communication and inter-personal skills as the No.1 requirement in business, making it essential
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From Last Minute Training
Resolving Conflict in the Workplace
Participants who complete this workshop will:
* Keep their attitude when others begin to wear them down.
* Make commitments and follow through.
* Reduce and eliminate indecisiveness by practicing regular goal setting.
* Build a stronger platform for public speaking and making presentations.
* Look ahead and focus on growth and opportunities.
For more information
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Inside Selling Skills Module 27
In this session, participants will discover many of the essential skills, qualities, behaviours and traits that will increase their ability to service their clients in a professional and profitable manner. You will learn how to properly greet incoming callers and walk-in customers in order to make a connection, build rapport, earn their confidence and trust. Suited for those who want to learn how
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Crystal Reports Intermediate 2 Days
This course is designed for people who know how to create basic list and group reports and need to create reports that include subreports, cross-tabs, advanced formulas, and charts based on more than one data series. They may also need to build tools to make it easier for other people to create reports.
This course is classroom style instruction: Instructor-led, hands-on training.
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Computer Basics - Starting Out
Computer Basics - Starting Out is designed as a hands-on introduction to the world of personal computing for the novice. This course helps participants become familiar with computer terminology, understand the benefits of using a computer, and establish a foundation of computer skills on which they can build in the future.
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Conflict Resolution Negotiating Win-Wins
... all managers, team leaders and team members need to help build high performing, collaborative teams. This workshop provides all participants with a simple, direct way to understand the different fears that drive much of the conflict and resistance they see.
Participants will gain confidence in their ability to confront issues and reach positive solutions. Participants will learn proven
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Dreamweaver CS3 - Level 1 (2 Days)
You may want to make information available on the Internet. To achieve this, you need to create a website. In this course, you will design, build, and upload a website using Dreamweaver CS3.
For more information please call 1-877-313-8881 or copy this link into your browser:
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Marketing and Sales
...ies to improve sales, develop your companya s image, and build your bottom line.
LEARNING OBJECTIVES
* Recognize what we mean by the term a marketing.a
* Discover how to use low-cost publicity to get your name known.
* Know how to develop a marketing plan and a marketing campaign.
* Use your time rather than your money to market your company effectively.
*
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Creating Dynamic Presentations with PowerPoint
This course is designed for students who desire to gain the skills necessary to work with design templates, organizational charts, special effects, web presentations, collaboration functionality, and advanced presentation delivery, including slide formatting, working with tables, images, and objects, charting data, and presentation preparation.
Learn the tips and tricks that make this
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Overcoming Objection - Nailing the Sale
If you are like most sales professionals you are always looking for ways to overcome customer objections and close the sale. This workshop will help you plan, prepare and execute proposals and presentations that address customer concerns, reduce the number of objections you encounter and improve your batting average at closing the sale.
LEARNING OBJECTIVES
Workshop participants will be able
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Adobe Flash CS3 Level 1 - 2 Days
...build, how the user interface can be used, and how to create Flash movies
* Create and manipulate graphics in your Flash document
* Add text and Flash components to your Flash document
* Animate graphics using different techniques
* Add interactivity to your Flash document using buttons
* Work with movie clips
* Add audio to a movie
* Add video to a movie for
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Prospecting Lead - The Key to Success
Prospecting is the key to your sales success. Your success today is a result of the prospecting you did six months ago. In this one-day workshop, you will become skilled at networking and learn the 80/ 20 rule. After the workshop, you will know who to target and how to target them, and remember to do some prospecting every day through warming up cold calls, following up on leads, or networking.
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Adobe Dreamweaver CS3 - Level 1
You may want to make information available on the Internet. To achieve this, you need to create a website. In this course, you will design, build, and upload a website using Dreamweaver. This course is targeted for students who wish to familiarize themselves with the basic techniques used for creating websites using the Adobe Dreamweaver CS3 application. It also provides the fundamental knowledge
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From Honig IdeaGuides
Customer Service Excellence
...Know why providing good customer service is critical
Build a model describing excellent and awful customer service
Determine customers' standards for customer service excellence
Establish specific behaviors that will assure increased customer satisfaction
Use positive words, tone and body language with customers
Do five critical behaviors to ensure customer will have a
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...Know why providing good customer service is critical
Build a model describing excellent and awful customer service
Determine customers' standards for customer service excellence
Establish specific behaviors that will assure increased customer satisfaction
Use positive words, tone and body language with customers
Do five critical behaviors to ensure customer will have a
more...
From Last Minute Training
MS Access 2003 VBA Macros
...ng:
* Understand key concepts that will be used to build custom solutions using Microsoft Access VBA Macros
* Become familiar with basic macro techniques for recording, writing, running, and maintaining a macro
* Understand how Visual Basic for Applications is incorporated, used, and modified in Microsoft Access
* Learn how to design and layout a user form and controls to
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Quickbooks 2008 Training - Introductory Level (1 Day)
...staff faster and answer their QuickBooks questions
* Build confident and increase my comfort level with small business accounting
Course agenda
* Tour QuickBooks 2008 using the Home Page and one-click navigation centres
* Get organized (accrual accounting, terms, checklists)
* Set up Customers and Vendors
* Manage Customers (invoicing, credits, payments,
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Microsoft Office Visio Professional 2007: Level 2
In Microsoft Office Visio Professional 2007: Level 1, you used the various templates to design and manage workflows and flowcharts. This course will build upon the knowledge gained, and enable you to work with many advanced features, including using the drawing tools, creating and working with custom stencils and templates, and sharing your Visio drawings with other applications.
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Powerful Communication Strategies
...build instant rapport with associates and clients be of value to you? Do you a manager, supervisor or team leader want to increase your leadership capability? Do you want to learn how to communicate more effectively with customers and employees? Are you looking to ease frustration and reduce conflict in the workplace? Do you want to be better understood up, down, and across the organization? If
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The Leading Edge: Leadership through Effective Communication
Participants who complete this workshop will:
* Learn the key competencies of leadership including: Personal Awareness, Coaching and Feedback, Courage, Self Control and Acceptance, Conflict Resolution and Active Listening and Responding.
* Demonstrate accountability and courage when executing decisions and communicating with staff.
* Improve staff performance by identifying and
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Understanding Conflict and Adversity
This workshop addresses the needs of individuals who want to set goals and say what they mean, in the corporate world.
Participants who complete this workshop will:
Keep their attitude when others begin to wear them down.
Make commitments and follow through.
Reduce and eliminate indecisiveness by practicing regular goal
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Marketing 101
...build a successful practice you need to have a plan for reaching out to prospective clients. This workshop will explain the basics of how to create and implement an effective marketing plan. Topics include:
* Setting marketing goals
* Conducting market research
* Selecting target markets
* Defining your key messages
* Establishing a marketing budget
* Choosing tactics
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Crystal Reports Level 2 - English
...build on the knowledge gained from Level 1 and create additional topics that will be studied in detail for the next level. In this course, the topics that will be studied will include: Creating Running Totals; Building Cross-tabs in Your Report; Adding Subreports; Improving Report Processing Speed; Building Dictionaries; Charting Data; and Reporting On Excel Data. Participants who complete this
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Building Cross Functional Teams for Personal and Team Excellence
Participants who complete this workshop will:
Learn the nature of a team and its purpose.
Define the team's mission and objectives, while identifying procedures that support the team's goal.
Work with others from different disciplines to build mutual esteem and trust.
Explore clarity and problem solving tools including, Goal Setting,