Online Build eLearning - Training Resources

The Free-Lance Writing Toolkit The Toolkit is designed as a creative approach to help the learner design, implement, and practice his/her objective to become a successful free-lance writer. Using an easy to remember six-step approach, the learner will be able to build a reputation as a successful free-lance writer. This approach is invaluable to the learner as he/she becomes immersed in the process of acquiring and  more...

Strategic Planning and Management This course provides a strong foundation and global perspective around the concepts and tools used for Strategic Planning and Management. In the 21st Century, and its global economy, the art of planning is critical to the future focus of organizations. Performing at a higher level is now paramount to organizational longevity. Often times there is need for split second decison making. This course  more...

Team Management - Enabling Teams ...build a supportive and enabling team environment. You will learn how to encourage members to think like a team, how to provide adequate time to perform and meet, and demonstrate faith in the members capacity to achieve. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory  more...

ABC+D Principles of Healing ...Build, Cleanse and Direct Aids. Designed for the beginning herbalist, this course will help you understand the principles of healing: Activate, Build, Cleanse and Direct Aids. Being new to herbs you may be confused about when to use cleansing herbs and building herbs. Should you take them together, or at different times? What if you have a specific problem, (i.e. kidney infection) should you  more...

Learn MS Access 2000 online with eBooks! ...build typical business documents, spreadsheets, slides and databases. The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven in thousands of  more...

Influence Your Customer to Take Action and Buy Achieve the right personal chemistry throughout the selling process. Selling is a balance of give and take. You give your customer what they want to know about your product or service can do for them, and then they `take` it from you in exchange for a price. Most often referred to as closing, you ask them to make a decision by suggesting they take action. According to the old school of  more...

Selling the Way Your Customer Buys Learn how to read your clients,adapt your presentation and build a solid business relationship.  more...

How to Build And Maintain Rapport With Your Clients ...build rapport with your clients and get beyond small talk. Whether it`s a salesperson with customer, manager with employee, teacher with student or parent with child, rapport skills are the foundation for successful communications. As we think of rapport being a degree of harmony that we have with someone, it takes on powerful dimensions in developing relationships. And when a person is  more...

Advanced Travel Career 6 Week Onlineworkshop ...build on basic knowledge of the travel industry and is designed for those who have completed Beginning Travel or who are considering returning to the travel field after an absence and would like a refresher course. A book fee of $65 is required to be paid in addition to tuition if this course is sold by itself. If this course part of the 5 course Travel Careers Training Program, there will be a  more...

Java 2 -- Building Graphical User Interfaces ...Each unit covers detail the elements of Java necessary to build graphical user interfaces. This course contains 3 units: The Java.awt.package, using GUI components and managing the layout. The first unit will cover the features of the java.awt.package. It explains the important methods and alignment constants of the Component class. You will learn about the use and application of the Panel,  more...

Dreamweaver 8 Series ...build rich, professional Web sites and Web applications. These courses introduce the new features found in Dreamweaver 8.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Welcome to Dreamweaver 8 Series Dreamweaver is a  more...

Managing Meetings ...d situations you might encounter, and it will help you to build high performing teams that are flexible, creative and light on their feet. Managing Meetings Managing Meetings will help you to shape the way your team communicates and works together. It will equip you with techniques to make the best of any challenging people and situations you might encounter, and it will help you to build  more...

Writing for Business Professionals ... cover how to get the readers attention as well as how to build professionalism into your business writing skills. User is given 1 year unlimited access to this course. Writing for Business Professionals This course is designed to give you an understanding of the writing environment and in particular the business writing environment. This course will teach you what to cover in your writing  more...

Turn Your Life Experience Into College Credit ...he world who has a dedicated desire to better themselves, build self-esteem and take a significant step in moving affirmatively forward with their life goals. There are a total of 6 in-depth lessons each building upon the previous one.Learn from a Life Experience and Adult Education Expert how to gain the competitive advantage and advance your career goals and objectives! Does This Sound Like  more...

The Entrepreneurship Certificate in Marketing Mastery Program ... the systematic foundation that every successful business builder needs to succeed! You will amass more business knowledge in 8 weeks than most people accumulate after years of education and business experience. Each session includes working on a component of your business plan, practical hands-on learning techniques, peer interaction, and constructive feedback from the instructor. For students  more...

The Trump Way to Wealth ...ou the coaching, training, skills and tactics you need to build wealth every single day.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. The Trump Way to Wealth  more...

Soft Skills Using MS Office Applications ...urses, and will be provided with a foundation on which to build their skills. This course uses Microsoft PowerPoint, Word, and Outlook 2000 in order to teach the students presentation, business writing, and time management skills. The Presentation Skills course takes the student through the process of creating and delivering a successful presentation. The topic, audience analysis, and  more...

Search Engine Training Workshop (With Trial Software) The key to generating free, targeted traffic to your web site comes with achieving a top ranking. To be competitive on the Internet your site must rank in the top 30 of the top ranking search engines and directories. Search engines are the fastest way for prospective customers to find your site. So do not underestimate what good positioning in the search engines can do for you. It has been  more...

Search Engine Marketing Strategies for Small Business Operations - Instructor Led Let an Search Engine Expert teach you how to quickly obtain top rankings and generate $$$ for your small business. A Great Value! Learn the secrets of effective search engine positioning and boost your Internet selling power a hundred fold. The perfect web business is the one that drives "targeted traffic" to their web site. How is this done? By achieving a top ranking in the major search  more...

Scaffold Safety Training Program ...building giant structures with Erector Sets, putting together tiny pieces of metal and then piling all your other toys on them to see how much they could hold? With our Scaffold Safety training program, you won t wonder about your portable scaffolding capacity. Welcome to Scaffold Safety Training Program Do you remember building giant structures with Erector Sets, putting together tiny  more...

Proven success in building an E-business ... is an intense course designed to teach you the basics of building your own Internet business. If you think putting up a web site is all you need to do, you are DEAD WRONG! By taking this course you will learn how to control all of the costs associated with starting an Internet business because you will be taught all of the language and technological information you need to make sound, informed  more...

Project Management Professional- (Self Directed) ... project management, and delivers lessons and examples to build management skills. We review the examination of the identification, selection, and planning of projects. Specific topics include: organization structure, project selection and scope definition, project team selection and development, work breakdown structures and statements of work, project scheduling, and budgeting, resource  more...

Professional Bar Management Mastery Level Certification ... typical and obvious routes. You will also learn ways to build customer relations, how to deal with your vendors and alternative ways to generate revenues. Kellie Nicholson has condensed over twenty-five years of experience into a course that will give you the skills to manage your bar like a professional. She will teach you the basics that will put you on the road to understanding the unique  more...

Professional Bar Management ...a loyal and productive team. You will also learn ways to build customer relations and to promote sales for maximum profits. It is recommended that students also take the course "Bartending the Easy Way" for better understanding of the mechanics of bartending, the hub of the business. As a respected industry professional, Kellie Nicholson has condensed over twenty-five years of experience into  more...

Performance Review ...nk rewards, recognition and performance. It will help you build a team of skilled and capable people who are focused on success. This course can be completed as quickly as you care to. Student is given 90 day access. Performance Review This course will provide a framework for positive formal reviews and show you how to successfully link rewards, recognition and performance. It will help you  more...

Negotiate to Win ...Course- This is an intensive program designed to help you build critical skills and give you the ability to apply them to real-world business challenges. Negotiate to Win is an online series of six downloadable audio classes?so you can listen right on your computer, and learn at your own pace. Each audio series address a separate wealth building topic. Enroll in this online course if you: Want  more...

Monitor And Manage Performance ...ping people realize their potential. And it will help you build a team of skilled and capable people who are focused on success. This course can be completed as quickly as you care to. Student is given 90 day access. Monitor And Manage Performance This course will equip you with effective techniques for monitoring performance and helping people realize their potential. And it will help you  more...

Mastering RoboHelp Office 2002 Why pay hundreds of dollars for basic/intermediate RoboHelp training? Learn the basics of WinHelp, WebHelp and HTML Help development--plus real world tricks and tips--with this 200-page tutorial manual. Provides the basics of online Help development along with fast-paced tutorials that will have the novice Help developer creating RoboHelp and RoboHelp HTML systems in no time! Getting Started  more...

Linux Complete Set ... basic course to give you a good foundation from which to build on that will lead to certification and more. This course set will walk you through Linux installation and setup, including some of the more difficult topics like network settings and graphical interface configuration. Then you will learn the basics of using Linux and get into the popular text editor VI. Using VI you will learn the  more...

Linux Operating System ... basic course to give you a good foundation from which to build on that will lead to certification and more. Linux Course Description This course will walk you through the Linux installation and setup, including some of the more difficult topics like network settings and graphical interface configuration. Then you will learn the basics of using Linux and get into the popular text editor VI.  more...

Instructor Led-Search Engine Training Workshop The key to generating free, targeted traffic to your web site comes with achieving a top ranking To be competitive on the Internet, your site must rank in the top 30 for search engines and directories. Top ranking is the only way prospects can find your site, so do not underestimate what good positioning in the search engines can do for you. It has been estimated that up to 80 percent of all web  more...

Innovation in the Workplace ...to improve on old processes. This series will help you to build your creativity and encourage it in others in productive ways that help your organization s bottom line. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use.  more...

HTML Lessons in Web Page Design - 10 Week Facilitator Led ... HTML when there are so many programs available that will build web pages for you. Well, this is what two people have written the author of these lessons. These are representative of many similar emails that have been received: Mat from Idaho writes "I want to thank you for these great lessons. It has proved to be one of the great assets for the building of our page. I started using composer  more...

Electronic Commerce 3 Course Bundle ...infrastructure for E-Commerce, Tools and Software used to build and manage E-Commerce, Marketing/Sales/Promition Strategies, Purchasing and Support Activities, ethical, legal and tax issues, as well as security issues realted to doing business over the internet. This course is an "E-Learning" course. The course is self-paced and taught by a audio of an announcer reading the leading topic and  more...

Crystal Reports XI ...ding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Crystal Reports XI Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Follow Jason Manibog as he teaches you many advanced features  more...

Customer Astonishment: The Commitment to World-Class Customer Care ...o be Customer Need Driven is the goal. It is essential to build on solid customer relationships, to listen continuously to recognize changing needs, and to earn the right to offer the very best solutions. Your customers expect leadership. As you demonstrate such a commitment, a true spirit of partnership will develop. Brand loyalty will be the result. This course is an overview of the key  more...

Building with the Basics: Grammar and Punctuation ... but, when misused, cause document disasters. Welcome to Building with the Basics: Grammar and Punctuation Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters. Based on a building analogy that anyone can relate to, this workshop is designed with many opportunities for participants to ?build? documents using the tools of their  more...

Build Your Own BIZ(tm) - Pricing Your Product This course will help you price your product for profitability and stability.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Price Your  more...

Build Your Own BIZ(tm) - Selling Skills ...goals and measure the effectiveness of your sales force. Build Your Selling Skills and Close More Sales This course is designed to sharpen your selling skills and help you close more sales. The class includes text and downloadable resources. Description of Course Selling Skills explores the following areas: The keys to successful selling Sales skills Types of sales Anatomy of a sale How to set  more...

Build Your Own BIZ(tm) - Teamwork ...build strong and effective workforce teams.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Build Stronger Teams This course will help  more...

Build Your Own BIZ(tm) - Using Financial Statements Understand and utilize financial statements to help you measure how well your company is doing. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business  more...

Build Your Own BIZ(tm) - Writing a Business Plan Business plans play a vital role in getting your company up and running. They help you clearly define your goals, expectations, and needs. This online course will help you craft a successful business plan for your organization by providing valuable insights via video, text, and downloads. The course of study has been expertly developed by an accredited college and can be completed within the  more...

Build Your Own BIZ(tm) Comprehensive Certificate ...Build Your Own BIZ(tm) package is a web-based resource of 17 comprehensive modules designed to help you work smarter, stay competitive, and make more money. You can complete your course of study sooner than the time period stated. You will have 1 year access to this course from the day of enrollment. Group discounts available. Build Your Own BIZ? Build Your Own BIZ? is a web-based resource  more...

Build Your Own BIZ(tm) - How to Hire This course will help you make sound hiring decisions that help you maximize employee retention and return on investment. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your  more...

Build Your Own BIZ(tm) - Networking ... from this course to your particular business situation. Build Networks to Increase Your Personal and Business Success This course will help you learn to develop relationships that help you expand your circle of influence, build relationships, and eventually help increase your personal and business success. The class includes video, text, and downloadable resources. Description of Course  more...

Build Your Own BIZ(tm) - Performance Improvement This course will help you facilitate performance appraisals with your workforce.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation.  more...

Build Your Own BIZ(tm) - How to Fire Firing an Employee may be the most difficult function you have to perform. How to Fire will help you get through this difficult process. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this  more...

Build Your Own BIZ(tm) - How to Borrow Money ...row money for business needs in a responsible and company-building manner. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Obtain a  more...

Build a Powerful Marketing Strategy--Instructor-Led ... of the coursework, a signed certificate will be issued. Build a Powerful Marketing Strategy--Instructor-Led A Trump U Course Imagine trying to sell footballs to nursing home residents or life insurance to teenagers. Your chance of succeeding in either case would be pretty low. Now, reverse the scenario and try to sell the footballs to the teenagers and vice versa. Your chances have just  more...

Build a Powerful Marketing Strategy--Self-Directed ...urse materials for 12 months from the day of enrollment. Build a Powerful Marketing Strategy--Self-Directed A Trump U Course Imagine trying to sell footballs to nursing home residents or life insurance to teenagers. Your chance of succeeding in either case would be pretty low. Now, reverse the scenario and try to sell the footballs to the teenagers and vice versa. Your chances have just  more...

Build Your Own BIZ(tm) - Customer Service Strategies This course will help you understand the importance of customer service and help you define who your customers are, how to measure customer service, and determine the appropriate methods for obtaining customer feedback. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special  more...

Build a Powerful Branding Strategy--Instructor-Led ...urse materials for 12 months from the day of enrollment. Build a Powerful Branding Strategy--Instructor-Led A Donald Trump Course- In this course, you`ll learn how to build and maintain what is likely to be the most powerful asset your organization will ever have: your brand. It doesn`t matter whether you`re marketing a small neighborhood business or a major corporate enterprise. The manner  more...

Build a Powerful Branding Strategy--Self-Directed ...urse materials for 12 months from the day of enrollment. Build a Powerful Branding Strategy--Self-Directed A Trump U Course In this course, you`ll learn how to build and maintain what is likely to be the most powerful asset your organization will ever have: your brand. It doesn`t matter whether you`re marketing a small neighborhood business or a major corporate enterprise. The manner in which  more...

Build Your Own BIZ(tm) - Better Budgeting This course will help you gain an overall understanding of the budgeting process. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Create  more...

Build Your Own BIZ(tm) - Bootstrap Marketing This course will help you create a marketing plan and learn to promote your product effectively.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business  more...

Build Your Own BIZ(tm) - Branding and Beyond ...et your product or service apart from the competition and build value. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Build a Brand  more...

Build Your Own BIZ(tm) - Crisis and Continuity Planning This course will help you plan for business-disrupting events and make certain that you can continue operation of your business if one of these events occur.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the  more...

Build Your Own BIZ(tm) - Customer Service That Sells Develop an internal customer service culture that is dedicated to serving your customers. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation.  more...

Build Your Own BIZ(tm) - Dynamic Workforce Management Effective personnel management is vital to your business. Dynamic Workforce Management will help you make sound personnel management decisions. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained  more...

Build Your Own BIZ(tm) - Employee Handbook This course will help you develop an employee handbook that helps you communicate the mission, vision, and objectives of your company. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this  more...

A Workshop Approach to Mastering RoboHelp Office (Latest Release) ...etails) This course offers individuals an opportunity to build a standalone help project by applying the principles outlined in each of the three lesson plans through a systematic and hands-on approach. Each student will develop and create their own online help project using the techniques and objectives discussed in each lesson plan. Actual problem solving situations will be introduced to  more...

CompTia A+ Essentials and A+ Specialist Certification Training Courses ...ts will learn the knowledge and skills needed to install, build, upgrade, repair, configure, troubleshoot, optimize, diagnose, and perform preventative maintenance of basic personal computer hardware and operating systems. QuickCert's A Plus Essentials and A Plus Specialist certificiation training course follows the CompTIA authorized curriculum, ensuring you receive the training and knowledge  more...

Adobe Flash CS3: ActionScript 3 Animation and Games Adobe Flash CS3: ActionScript 3 Animation and Games Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips,  more...

Adobe CS3 Web Design: Workflow ...Photoshop or Illustrator artwork effortlessly into Flash, build web prototypes using new functionality in Fireworks, work with video and Flash, copy and paste from Photoshop into Dreamweaver, and even empower your non-technical clients to take over ongoing site maintenance. Building better web experiences just got easier. The student will have access to this course for 1 year. This  more...

Adobe CS3 Design: Workflow ...flow. With Geoff Blake as your coach, you'll learn how to build InDesign layouts, edit raster images with Photoshop, manipulate vector objects with Illustrator, build Web layouts with Dreamweaver, and develop rich media content with Flash. Discover amazing new features, fascinating techniques, and find out how to work more efficiently between the Adobe products in Creative Suite 3. The student  more...

Building a Successful Team Course description -- Your team may just be forming, or you may be renewing your goals for the coming year. You may have just gotten a new team member or even lost a few. This course will take you through the various stages of a teama s development and give you Strategies and Tips for guiding your team successfully through the process. You will learn how to recognize and respond to your teama s  more...

How To Master Business Management ...tion or discipline. This bundle includes topics that will build an employee's mastery of several essential business processes and issues, including financial basics, contracts, and business communications. It includes something for everyone, from tips for organizing a workspace for all employees to an executive-oriented communication course for senior management. IMPORTANT NOTE: INTERNET  more...

How To Master Team Building Course description -- Meeting business objectives and maximizing resources requires effective teamwork, and this bundle will build the basic competencies that will ensure your teams are organized, goal-oriented, and customer-focused. Together they provide a toolkit of effective techniques and strategies for building high-performing teams in any function or discipline. IMPORTANT NOTE: INTERNET  more...

Export Practice Management Course shows you the right steps to build a successful export operation.  more...

Linux Operating System Linux Operating System will get you started in the Linux world of networking and administration. This is a basic course to give you a good foundation from which to build on that will lead to certification and more.  more...

Java Programming with Java SE 6 0 Basic GUI Development in Java ...build GUI applications using the Swing API Prerequisites: Knowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage. Target Audience Programmers with an understanding of procedural programming concepts who want to learn Java and  more...

Java Programming with Java SE 6 0 Java Applets ...build applets and place them on web pages Prerequisites: Knowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage. Target Audience Programmers with an understanding of procedural programming concepts who want to learn Java and  more...

Java Programming with J2SE 5 Basic GUI Development in Java To demonstrate how to build GUI applications using the Swing API  more...

Java Programming with J2SE 5 Java Applets To demonstrate how to build applets and place them on web pages  more...

Communicating in Sales Teams ...king techniques to enhance their performance. You'll also build your awareness of communication barriers and how to use nonjudgmental language when communicating with your team members.The course will provide information on how to make your sales team meetings more effective by showing you how to create focused agendas and successfully facilitate discussions. Finally, you'll learn about various  more...

Sales Manufacturing TM Identifying Sales Opportunities ...such a method that will make tasks easier, save time, and build a predictable sales machine. This method, called Sales Manufacturing(TM), is not a way of selling, it is a way of thinking. It is not a sales process; it is a model for building the specific sales processes that best meet the needs of your business. In this course you will discover the principles of Sales Manufacturing, and how to  more...

Sales Manufacturing TM Sales Production The Sales Manufacturing(TM) model places all the small efforts involved in sales together into a comprehensible system for sales success. The Sales Manufacturing(TM) model represents the framework for building sales processes rooted in the proven best practices of the sales profession. The Sales Manufacturing(TM) machine challenges you to view your business from a holistic perspective and to build  more...

Designing an Application Solution for SQL Server 2005 recognize how to design and build a database model and a physical database, and how to secure it  more...

Interpersonal Skills on the Fast Track You're not alone in the race, so you'd better learn how to work with others if you want to put your career on the fast track. You have to learn how to establish rapport in order to build and maintain a network of contacts. This network will help you to build effective teams to accomplish the career tasks ahead. And you must know how to lead these teams to ensure success and pull ahead of the pack  more...

The Boss Factor Your boss can make or break you, so you better find out how to work effectively with her. You must first build rapport and continue to develop it. Along the way, you'll learn how to solicit and give feedback and even learn how to use corrective feedback to your advantage. You'll also get tips on managing your manager, which is no easy task. But if you can achieve that and turn the annual appraisal  more...

Strategies for Better Balance "It's not the hours you put in your work that counts, it's the work you put in the hours."--Sam Ewing. This course focuses on the actions you can take to achieve a more balanced life. It begins by helping you to explore ways in which you can create some space in order to bring more nourishing and energizing activities into your life. The course will show you how to build practical systems into  more...

Decisions and Risk Your success as an organizational leader depends on your ability to make decisions. Even though you may have extensive experience making tough business choices, a constantly changing business environment demands relentless skill improvement. This course sheds light on the decision-making process by moving from practical methodologies to decision-making intelligence. Build both quality and  more...

Building a Winning Sales Team ...thusiasm to be successful. As a sales manager, how do you build an effective sales team? This course delivers answers by presenting information and tools that you can use to define your sales team and identify stages of sales team development. You'll discover where to look for qualified sales team candidates and what to look for in submitted resumes. Then you'll explore methods for conducting  more...

Building Brand Equity Every time a corporate merger or buy-out occurs, you are sure to see plenty of headlines about the number of subsidiary companies each corporation owns. Here's why: brand equity. It's a fact that each subsidiary of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. Brand  more...

Managing the Creative Elements of Brands ...all the creative elements of a brand in order to help you build your company's brand equity. The first lesson in this course demonstrates how your brand can make a great impression on consumers. The next lesson shows you how to brand your products with the perfect name and logo. This course enables you to determine if a jingle, slogan, or fictional character may be necessary to animate your  more...

Basic Business Skills to Get You on the Fast Track Everyone wants to get on the fast track to success. But without basic business skills, you won't even find the on ramp. To get on the fast track, you have to master the basics and build from there. In this course, you will focus on the basic skills of decision making, organization, delegation, and negotiation and learn how to apply these skills in getting onto the fast track. Without these skills  more...

Achieving Success the Help of a Mentor Perhaps you want to ask an expert in your field or organization to mentor you. Maybe a manager has offered to guide you up the organization ladder. Or perhaps you're participating in an organizationwide mentoring program. Whatever the case, you'll want to make the most of having a mentor in your corner. In "Achieving Success: the Help of a Mentor," you'll learn how a mentor can help you guide your  more...

Discovering What Your Customers Want ...customer satisfaction and loyalty begin with a survey. To build a successful customer satisfaction system, you have to begin with the basics.When customer satisfaction programs begin with a survey, and not a plan, the result is frequently customer dissatisfaction. To overcome this risk, you must begin by developing a customer satisfaction system before you develop the survey. In this course,  more...

Improving Your Cross-cultural Communications ...ur greatest allies.In this course, you'll find out how to build rapport, appeal to receivers' motivations, and consider the importance of rank and respect in global communication.Cross-cultural communication is often boosted by global e-communication including electronic mail, videoconferencing, and Internet conferencing. You'll look at the options available and examine the downside of  more...

Making Telephone Calls Count ...nding appropriately, you'll make stronger connections and build better rapport. In today's automated world, sometimes, just the act of getting a human being on the other end of the telephone can be quite a challenge. While automated voice attendants can be annoying, so is getting a person on the other end completely devoid of personality and knowledge. As a society, Americans are becoming more  more...

The Client-Consultant Relationship Getting to know your clients and their needs are the vital first steps to establishing productive working relationships. Understanding more about their organizations and what they expect from you will be essential if you are to provide a high-quality service that will excite them. You will also need to know how to recognize all the stakeholders and the real decision makers within an organization,  more...

Establishing a Relationship with Internal Clients Even if your clients are internal to your organization, you still need to spend time getting to know them, and understanding what it is they require from you.When you are dealing with internal clients, there may be a temptation to think you know everything about them, and about the project. This course will stop you from making that mistake. It will enable you to understand your clients' needs  more...

Corporate Culture Building the Service Foundation ...e saying goes, "You can't create the cathedral before you build the foundation." That's why the first course in this Customer Service series focuses on building the foundation of good service. The buzz term is "Corporate Culture." It's not some rare disease, but your workplace "culture" can be positively or negatively infectious as it relates to customer service. In this course, you'll get the  more...

E-mail as a Marketing Tool ...build stronger relationships with new and existing customers? How can you boost sales of your company's products and services? This course will provide you with useful strategies to help you incorporate electronic mail into your marketing approach. Learn how to communicate effectively with your customers through e-mail. You and your company will benefit from better customer relations and  more...

American Business Formations in the 21st Century ...standing these different formations, you as a manager can build successful business relationships.This course presents strategies for conducting business with each kind of business formation and for developing your business through acquisition, joint venture or minority investment. As a manager, you will also be introduced to strategies for avoiding antitrust liability or situations where  more...

Effective Relationships with Business Partners You have three options when you want to extend your base of business resources: Expand your company, acquire another company, or partner with a complimentary company. In many instances, partnering is the most advantageous choice. Creating an alliance confers the same kind of benefits as an acquisition--but with fewer risks and better definition. The key to creating a successful partnership lies in  more...

Communicating for Contacts ...who you know that counts" is not a firm basis on which to build your career, it is true that your ability to build relationships with influential people both inside and outside of your company has definite benefits. You know the importance of creating a good impression and raising your profile with those who can have a positive impact on your future success with the company, but how exactly do  more...

Assertiveness from Inside to Outside Do you sometimes wonder if there's a way to alter your professional style--to change yourself from the inside out? Do you believe there may be strategies you could use to develop a more assertive professional style? Do you want to learn about strategies that can help you interact assertively with others in the workplace? Now is a good time to enhance your professional assertiveness skills if you  more...

Handling Conflict ... most effective way. To handle conflict well, you need to build a repertoire of techniques. These techniques require you to behave differently from your natural instincts at times. Therefore, a good starting point is to establish what your instinctive approaches to conflict are, and where these attitudes stem from. This will enable you to decide on a range of different approaches to conflict,  more...

Participating Effectively in a Business Meeting A meeting is a gathering of people to present or exchange information, plan joint activities, make decisions, or carry out actions already agreed upon. Almost every group activity or project requires a meeting, or meetings, of some sort. Knowing how to hold efficient and effective meetings can help make projects successful. In a good meeting, participants' ideas are heard, decisions are made  more...

Relationship Management - Building the Client Relationship ...Building the Client Relationship," you will learn about the importance of developing a relationship with a client in which you serve not as a salesperson, but as a trusted advisor. You will learn how to create and conduct an effective needs assessment and how to turn this needs assessment into a shared vision with your client. You will also learn specific action items to help you build trust  more...

Decision Making Implementation and Evaluation ...to come. After all, no decision is an island: You need to build on past achievements as well as learn from previous mistakes. In this course, you'll first explore how to act on your decision in a way that optimizes its chances for acceptance and success. Once your plan is underway, you'll also know how to manage that decision so that your effective results don't wither on the vine. Lastly,  more...

Building and Using Web Services To demonstrate how to build and use a .NET web service  more...

Building Web Services and Web Service Clients with Microsoft NET To demonstrate how to build a web service and web service clients in .NET  more...

Windows Services in C To demonstrate how to build, debug, deploy, and use Windows Services with C#  more...

Interoperability and Serviced Components in C To demonstrate how to access unmanaged code from .NET and vice versa, and how to build, deploy, and use serviced components  more...

Assemblies and Configuration in NET To describe the role and structure of assemblies, how to build private and shared assemblies, and how to configure Windows and web applications  more...

Assemblies and Configuration with C in NET To describe the role and structure of assemblies, how to build private and shared assemblies, and how to configure Windows and web applications  more...

Building Web Services and Web-Service Clients with Microsoft NET To build a web service and web-service clients in .NET  more...

Windows Services in VB NET To show how to build, debug, deploy, and use Windows Services with Visual Basic .NET  more...

Interoperability and Serviced Components To show how to access unmanaged code from .NET and vice versa, and how to build, deploy, and use serviced components  more...

Team Conflict The Seeds of Dissent Teams are a fact of corporate life. Think about all the team buzzwords. There are cross-functional teams, self-directed teams, union teams, functional teams, total quality teams, and project teams--not to mention the concept of "The Dream Team." If there's anything that's predictable about these high-powered teams, it's the inevitability of conflict. Many teams fail to recognize that there's power  more...

Manager s Performance Guide - Team Conflict Skills There is little doubt that today's organizations are experiencing unprecedented changes in how they define themselves and accomplish their work. Nowhere are these changes more evident than in organizations' training and development departments. Managers are increasingly being asked to show how their training efforts add value to the organization, and that means being able to measure performance.  more...

The Database Design Methodology To describe and apply the techniques of the database design life cycle to build a relational database  more...

Leading High-performance On-site Teams Successful on-site teams are characterized by clear direction, team member trust, and effective communication and conflict-resolution strategies. In the early stages of team development, leaders must set up structures and processes that support the development of these team characteristics. This course offers strategies for leading an on-site team during the first two stages of team  more...

Basic GUI Development in Java To demonstrate how to build GUI applications using the Swing API  more...

Java Applets To demonstrate how to build applets and place them on web pages  more...

Measuring Process Capability and Performance in Six Sigma ... such, you must listen to the voice of your customers and build processes that deliver products and services to them. It is also necessary to review processes to ensure they remain within the targets and specifications set by your customers. Measuring the capability and performance of a process is an important activity in Six Sigma DMAIC methodology. Six Sigma teams use process capability and  more...

Six Sigma Projects and Project Teams "Managers are people who do things right, while leaders are people who do the right thing," says Warren Bennis, Ph.D. in his book "On Becoming a Leader." Champions are leaders. Selecting the right Six Sigma projects and the right people, and leading them to achieve business goals, is vital to the leadership of Champions. This course deals with these important roles of Champions. It also provides  more...

Six Sigma Team Leadership By addressing customer needs, streamlining processes, minimizing variance, and addressing poor quality and inefficiency, Six Sigma?? can encourage a more profitable and sustainable business. The development and leadership of an effective team is critical if these outcomes are to be achieved. An effective Six Sigma team comprises the right people using their skills in collaboration with each other  more...

The Six Sigma Change Agent ...ies of the Six Sigma change agent. You'll explore ways to build a change management process and how to plan for change implementation. Effective communication is central to Six Sigma success, so this course will introduce you to the components of a successful communications strategy. Many organizations, and often even Six Sigma team members, are resistant to change. That's why this course  more...

Six Sigma and Critical Customer Requirements Mark Twain once said, "Everybody talks about the weather but nobody does anything about it." Unlike the weather, serving customer needs is something companies actually can do something about. Quality Function Deployment (QFD) is a systematic process for motivating a business to focus on its customers. In a Six Sigma?? environment, such a focus is central to success. In this course, you'll learn  more...

Preparing as the Interviewee Interviewing isn't what it used to be. Today's interviewers are continually asking interviewees for detailed examples of past performance. Organizations have found that employees tend to do at least as well on new jobs as they did on their old ones. So the information and examples you provide to potential employers will often seal your fate. It's critical that you prepare yourself for behavioral  more...

Experiencing the Behavioral-based Interview ...ou're in a behavioral-based interview? What can you do to build rapport during the process? How should you formulate your answers? What will help you be most effective? The answers to all of these questions are contained in "Experiencing the Behavioral-based Interview." In this course, you'll get the inside information on what you'll be asked and how to respond. You'll be given tips and  more...

Changing Corporate Culture To instill an appreciation of diversity within a company is a difficult task. It requires changing existing views and practices that until now have defined the workplace. You can overcome ingrained attitudes by learning how a diversity initiative differs from federal mandate, why some workers will object to the concept of diversity, and how to handle their opposition. This course describes the  more...

Tomorrow s Managers Development Tools "A teacher affects eternity. He can never tell where his influence stops." Henry Brooks Adams gets to the heart of what dynamic senior executives are doing to develop the managers who drive front-line performance. Teaching with influence is the key. Trained managers are more than systems and process supervisors. They lead and develop others. You and your managers will know precisely what to expect  more...

Managing as Coach and Counselor ...rn to take people from adequacy to excellence. And as you build their self-esteem, confidence, and competence, you'll be building on the bottom line. This course explores four coaching styles, and the methodology to use them all. You'll also discover techniques to overcome employee resistance. Another key learning module is designed to get your workers past the confusion or mistrust that comes  more...

The Online Branding Environment When a new marketing medium emerges, in this case, the Internet, marketers have to adapt. No matter how marketing savvy they may have been in the use of traditional media, such as newspapers, magazines, radio, and television, the Internet is a whole new world. In this course, marketers will be brought up to speed in the fast-paced world of online branding by a thorough examination of the  more...

Strategies for Building an Online Brand ...e. This course will provide marketers with strategies for building strong online brands by maximizing the interactive nature of the Web. The course begins by identifying key branding objectives and provides useful strategies to take offline brands into an online environment. Additionally, the course explores tactics for building and maintaining long-term online customer relationships. The use  more...

Introduction to Product Management ...ourse, you'll learn strategies and techniques to help you build a foundation for understanding product management. First, you will explore the fundamentals of product management. Specifically, you will learn about the ways product management is changing, as well as the advantages and pitfalls of the field. You will also learn the skills common to successful product managers. Then you will  more...

Pricing and Profitability for Product Managers A crucial aspect of a product manager's job is deciding what price to charge for a given product. It's equally important to understand that pricing decisions do not happen in a vacuum; the product manager will be held accountable for the success of the products he prices. Clearly, it's important for the product manager to understand the financial implications of his decisions. In this course,  more...

Leading Change from the Front Line Have you ever wanted something at work to change, but no one ever addressed the issue, so you just put up with it? Maybe you didn't bring it up because you thought you were the only person who didn't like it. Maybe you didn't want to make a fool of yourself by making it an issue. Or maybe you thought your boss would be irritated if you mentioned it. If any of this sounds familiar, this course is  more...

Dynamics of Leadership Can anyone, regardless of company status, be a leader? Yes Leaders can be found at all levels in the work force. When you're learning how to lead, is it possible also to be responsible for discovering new future leaders? You bet it is. Even though you aren't in management, do you have the power to influence someone to change his behavior? Again, the answer is yes. In this course, you'll learn how  more...

The Potential of Self-directed Learning How often have you heard these buzz words of the '90s: self-directed learning; continuous learning; the learning organization; the knowledge worker? If you wonder what these terms really mean, why they are so important, and how you rate as a worker for the 21st century, this course is for you. Find out what you can do to take control of your own skill and career development. Learn to identify  more...

Balanced Scorecard - Implementing In "Balanced Scorecard: Implementing the Balanced Scorecard," you will learn the importance of using a balanced scorecard as a tool to measure corporate performance relative to your company's strategies. You will also identify the four perspectives of a balanced scorecard, understand how to apply the steps to build a balanced scorecard for your organization, and learn how to construct a strategy  more...

Linux Technology Overview Part 2 Features for Users ... detailed information about how to use Linux. It does not build on the first course. It is designed so that someone who already knows what Linux is and just wants to know the basics about how to use it could take only this course. This course teaches the technical features of Linux, using the shell system, using the X Window system and finding additional Linux resources. It focuses on end user  more...

BizTalk Server 2000 Part 4 Components Solutions Troubleshooting ...es that BizTalk Server 2000 uses. The course continues to build upon the scenario companies that form the scenario core of the curriculum, presenting contexts of business requirements and considerations. Learn To • Identify key features of application integration components (AICs). • Identify features of pipeline components. • Identify features of the IPipelineComponent  more...

BizTalk Server 2000 Part 2 Documents Mapping Managing Submitting ...n of documents to BizTalk Server. The course continues to build upon the scenario companies that form the scenario core of the curriculum, presenting learners with contexts of business requirements and considerations. Learn To • Match the elements of the BizTalk Mapper interface with their functions. • Create a map by using BizTalk Mapper. • Identify factors to consider  more...

Oracle Developer R6 Build Forms II Curriculum The Oracle Developer R6: Build Forms II Curriculum includes the following courses: Oracle Developer: Writing and Debugging Code(ID#472) Oracle Developer: Project Builder and Menu Modules(ID#473) Oracle Developer: Including Reuseable Oracle Components(ID#475) To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Oracle Developer R6 Build Forms I Curriculum The Oracle Developer R6: Build Forms I Curriculum includes the following courses: Oracle Developer: Forms Fundamentals(ID#470) Oracle Developer: Enhancing the User Interface(ID#471) Oracle Developer: Controlling the User Interface Programmatically(ID#474) To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

GroupWise 5 5 Admin Part 2--Clients Post Offices ...ftware. Configure messaging for a single post office. Build a GroupWise system modeled after the organizational structure of the company by adding a second post office. C ontent Emphasis Skills-Based A udience System Administrators who are responsible for the setup, maintenance, and administration of a corporate groupware communication installation. Students should have  more...

Oracle Designer 6i First Class Design Generation ...ign definitions. o Identify how to refine, generate and build the database design. o Identify how to design and generate an application system that includes an Oracle Developer form and an Oracle WebServer application. Audience Targeted audiences for this course are Business Analysts; Project Leaders; Designer/Developers; Web Application Developers; Data Administrators, and Database  more...

Macromedia Flash MX 2004 Developing Flash Applications ...build a rich Internet application with Macromedia Flash MX 2004. The course has three units. The unit Object-Oriented ActionScript 2.0 introduces learners to object-oriented programming (OOP) concepts used in ActionScript 2.0. Connecting to External Data provides information for sending and retrieving data to and from a Flash file. The third unit, Components, enables learners to identify and  more...

Lotus Domino R5 Development Part 7 Developing Applications for the Notes R5 ... action in a form. Combine simple actions in an agent to build complex functions. Match the methods of information collection with their functions. Create an action to collect information by using the Prompt function. Create an action to collect information by using the Picklist function. Create an action to collect information using the Dialogbox function. Identify the uses of OLE. Link  more...

Building an E-Commerce Business Case ...ationship between costs and benefits. Learn To: Build Online Revenues. About B2B Consumer Transactions. About Sales and Services. About Online Customer Relationships. About the Virtual Value Chain. Audience: This course is intended for Managers and technical staff who are in a position to provide e-commerce recommendations to executives. Deployment:  more...

Oracle Reports R6 Control Reports ...course is based on Oracle's ILT course, Oracle Developer: Build Reports. L earn To: Identify and modify the regions of a report template. Identify the steps to register your own predefined template and add an image to it. Create and reference user parameters in a query. Create valid lists of values for parameter input. Identify the system parameters. Build and customize a  more...

Oracle Reports R6 Enhance Reports ...course is based on Oracle's ILT course, Oracle Developer: Build Reports. L earn To: Enhance a report by modifying properties of a query, changing group structure an filtering data in a group. Build a report by creating queries. Enhance a report by creating columns. Identify the sections of the Layout Model. Identify the components in the Data Model view. Control the common  more...

Oracle Reports R6 Report Fundamentals ... This course is the first in a three-part Oracle Report Builder series that is based on Oracle Reports Release 6. This course introduces the learner to, the key features of Report Builder, steps involved in building a standard tabular report and report layout styles. In addition, this course will help participants learn how to use the Live Previewer, store reports, and migrate report  more...

Oracle Form Builder R6 Project Builder and Menu Modules ...rse describes the features and benefits of Oracle Project Builder, how to create and deliver projects, and how to create new file types. In addition, the course describes how to create and manipulate menu modules, and how to manage menu modules. L earn To: Identify the benefits of using Project Builder. Match the terms used in Project Builder with their definitions. Create an  more...

Oracle Report Builder Controlling Reports ... This course is the third in a three-part Oracle Report Builder series that is based on Oracle Developer/2000 Release 2. This course helps participants learn how to develop report templates, code PL/SQL triggers in a report, and use Report Builder's built-in package. Finally, building reports for different environments will be covered. L earn To: Identify the regions of a report  more...

Oracle Report Builder Enhancing Reports ... This course is the second in a three-part Oracle Report Builder series that is based on Oracle Developer/2000 Release 2. This course introduces the learner to the ways to enhance a report using the Data and Layout Model. In addition, this course will help participants learn how to modify layout objects and enhance matrix reports. L earn To: Enhance a report using the Data Model.  more...

Oracle Developer 2000 Build Reports Curriculum The Developer/2000: Build Reports Curriculum consists of the following courses: Oracle Report Builder: Report Fundamentals Oracle Report Builder: Enhancing Reports Oracle Report Builder: Controlling Reports To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Oracle Report Builder Report Fundamentals ... This course is the first in a three-part Oracle Report Builder series that is based on Oracle Developer/2000 Release 2. This course introduces the learner to the key features of Report Builder, building a standard tabular report, and report layout styles. In addition, this course will help participants learn how to use the Live Previewer, store reports, and migrate report definitions from  more...

Oracle Form Builder Including Reusable Oracle Components ...view This course is the sixth in a six-part Oracle Form Builder Series that is based on Oracle Developer/2000 Release 2. This course will help participants learn how to implement methods to use data sources, and to integrate charts, reports and timers in Forms. In addition, reusing components, objects and code will be taught. Finally, Form Builder's new features will be covered. L earn  more...

Oracle Form Builder Handling Multiple Object Relationships ...view This course is the fifth in a six-part Oracle Form Builder Series that is based on Oracle Developer/2000 Release 2. This course will help participants to learn about Key triggers, write applications that respond to mouse events, manage windows and canvases, and use Object Navigator. In addition, users will work with multiple form applications, record groups, and list items. L earn  more...

Oracle Developer 2000 Build Forms II Curriculum The Developer/2000: Build Forms II Curriculum consists of the following courses: Oracle Form Builder: Managing Module Types Oracle Form Builder: Handling Multiple Object Relationships Oracle Form Builder: Including Reusable Oracle Components To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Oracle Form Builder Managing Module Types ...iew This course is the fourth in a six-part Oracle Form Builder series that is based on Oracle Developer/2000 Release 2. This course will introduce participants to Project Builder and teach them how to create and manage a menu module. In addition, users will learn how to customize and implement menu security. L earn To: Identify the benefits and terminology of Project Builder.  more...

Oracle Form Builder Writing and Debugging Code ...view This course is the third in a six-part Oracle Form Builder series that is based on Oracle Developer/2000 Release 2. This course will help participants learn to create and control alerts, debug PL/SQL code, and process queries. In addition, transaction processing, Form Builder application customization, and writing flexible code will be covered. L earn To: Identify the  more...

Oracle Form Builder Enhancing the User Interface ...iew This course is the second in a six-part Oracle Form Builder series based on Oracle Developer/2000 Release 2. This course helps participants learn how to create input and non-input items, and support text items with Lists of Values (LOVs) and editors. Additionally, users will learn to create triggers and add functionality to them. L earn To: Create input and non-input items.  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 3 ...a data warehouse database; perform the steps necessary to build and manage replication by using the Enterprise Manager; build a dimension and assign its member properties; build an aggregation and identify the guidelines for optimizing aggregation performance; and build a cube and a partition and manage them. L earn To: Create a data warehouse database. Perform the steps necessary  more...

Visual C 6 0 Designing Implementing Distributed Applications - Part 2 ...lt background color of the setup by using InstallShield. Build the medium to run a setup by using InstallShield. Unit 3: Maintaining and Supporting Applications Duration: 2 Hour(s) Identify the different types of maintenance for an application. Identify the types of load balancing. Implement static load balancing by using the Dcomcnfg.exe utility. Identify the measures to be  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 5 ...es that will provide programmers with the basic skills to build three-tier client/server solutions. L earn To: Create an ActiveX document project and its objects by using Visual Basic 6.0. Work with Active Server Pages (ASP) files, dynamic web pages, ASP objects and the IIS Application project. Configure DCOM on a client computer and on a server computer. Implement load  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 4 ...es that will provide programmers with the basic skills to build three-tier client/server solutions. L earn To: Identify the ACID properties of an Microsoft Transaction Server (MTS) transaction. Build MTS components using various Visual Basic methods. Identify the different types of MTS errors and debug MTS components. Work with advanced client/server technologies. C ontent  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 3 ...es that will provide programmers with the basic skills to build three-tier client/server solutions. L earn To: Identify features of SQL Server and select the data integrity to implement in a given situation. Use the ActiveX Data Object (ADO) types for establishing a connection, executing a command, navigating recordsets, modifying data and executing stored procedures. C ontent  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 2 ...es that will provide programmers with the basic skills to build three-tier client/server solutions. L earn To: Identify the features, installation requirements, constituents, supporting services and command line utilities of Microsoft Transaction Server (MTS), and the elements and views of the MTS Explorer interface. Manage and deploy packages in MTS. Implement security in MTS and  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 1 ...es that will provide programmers with the basic skills to build three-tier client/server solutions. L earn To: Identify the features of the client/server architectures, Microsoft Enterprise Development Strategy, phases of the Microsoft Solutions Framework (MSF) process model and the services of the MSF Application model, and the Visual Studio 6 Enterprise Edition development tools.  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 4 ...nd the functionality of a Visual Basic 6.0 application. Build Visual Basic 6.0 COM components that can be reused by other applications. Test COM components, design good COM components and use Visual Component Manager. C ontent Emphasis Skills-Based A udience This course is designed for programmers who need to create basic applications with Microsoft Visual Basic 6.0.  more...

Sales Skills Prospecting Addressing Needs ...w to apply guidelines for making a sales call, and how to build a sales network. In addition, they will learn how to create win-win situations when finding solutions for clients. Learn To Implement the six steps of the sales process. Perform four specific actions before they begin prospecting. Build a sales  more...

Sales Skills Gaining Customer Commitment ... Complete three actions to help you when building relationships with clients. Ask situation-appropriate questions during the sales process. Respond to a client based on his or her stage of need. Explain how your product or service meets the key issues. Manage a client's  more...

Sales Management Building a Championship Sales Team ...Building a Championship Sales Team teaches students how to ensure the effectiveness of a sales team. The program covers how to be a successful sales manager, how to select sales professionals, and how to build unity in a sales team. The program also focuses on how to interview successfully, how to build relationships and trust within a sales team, how to train sales professionals and set  more...

Managing Business Risk Risk Assessment Control ...ers of Operations Management have submitted a proposal to build new warehouse. The warehouse, which is to be located in Florida near the coast, is scheduled to be built in six months. Before groundwork can begin, the project proposal needs to be approved by John Cunningham. Through a series of questions, John will assess your knowledge of evaluating and mitigating the risks associated with the  more...

Visual InterDev 6 0 Planning a Web Application ...es. Match the Microsoft client products that are used to build and deploy Web solutions with their features. Match the Microsoft server products that are used to build and deploy Web solutions with their features. Match the development products that are used to build and deploy Web solutions with their features. Identify the content authoring products that are used to build and deploy Web  more...

Process and Function Modeling ...f a process model. Use basic diagramming techniques to build a simple process model. Refine a simple process model with more detail to fully illustrate the business function. Identify the components of the Function Hierarchy Diagram. Develop an application function hierarchy that complements the business process model and can be cross checked with the business data model.  more...

Oracle SQL Specifics Creating and Managing Database Objects ...rd SQL. Users will learn how to create and manage tables, build integrity constraints, and use the COMMIT and ROLLBACK statements to control transactions. Learners will create and maintain views, sequences, indexes and synonyms. Additionally, users will learn how to control database access, add new users, and provide alternative names for objects using synonyms. Finally, participants will learn  more...

Oracle Form Builder Forms Fundamentals ...view This course is the first in a six-part Oracle Form Builder series that is based on Oracle Developer/2000 Release 2. This course introduces the learner to the key features, components, and capabilities of Developer/2000. In addition, this course will help participants learn how to run, create, and customize a form module. L earn To: Identify the key features, components and  more...

Oracle Developer 2000 Build Forms I Curriculum The Developer/2000: Build Forms I Curriculum consists of the following courses: Oracle Form Builder: Forms Fundamentals Oracle Form Builder: Enhancing the User Interface Oracle Form Builder: Writing and Debugging Code To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Site Server 3 0 Implementation - Part 2 ...eps to create a catalog definition. Perform the steps to build a catalog. Perform the steps to test a catalog. Identify the catalog schema that allows site visitors to find information using Search. Perform the steps to modify an existing Web page to search catalog categories. Perform the steps to specify the predefined query strings. Perform the steps to examine a query. Identify ways  more...

Visual InterDev 6 0 Planning a Web Application ...es. Match the Microsoft client products that are used to build and deploy Web solutions with their features. Match the Microsoft server products that are used to build and deploy Web solutions with their features. Match the development products that are used to build and deploy Web solutions with their features. Identify the content authoring products that are used to build and deploy Web  more...

SQL and PL SQL Data Retrieval Techniques ...SQL queries. In addition, how to use SQL*Plus commands to build on basic SQL statements and create customized queries that retrieve the information and display it in a format specified by the user will be covered. L earn To: Retrieve rows from multiple tables by using an equijoin, a non-equijoin, an outer join, and a self join. Write SQL statements that contain common group  more...

Diversity Diversity in the Workplace ...ation. They acquire the communication skills they need to build on the advantages that a diverse workplace offers. Learn To: Define the many facets of diversity and explore how they can benefit individuals and organizations. Using the iceberg model as a metaphor for understanding surface and hidden aspects of culture, work towards understanding your own culture and variances in  more...

Strategic Sales Building the Executive Relationship ...Building the Executive Relationship, you will learn how to adapt to the four primary behavioral styles you may encounter in executive sales, and you will learn how to build your credibility when selling at the executive level. Additionally, you will identify the types of questions you should ask when diagnosing a prospect?s need, and you will discover how to create a custom solution based on  more...

Balanced Scorecard Implementing ... balanced scorecard, understand how to apply the steps to build a balanced scorecard for your organization, and learn how to construct a strategy map to support your balanced scorecard. Learn To: Identify strategic measurements and relate them to the balanced scorecard model. Identify the steps to building a Balanced Scorecard. Identify how strategy maps support balanced  more...

Self Development Developing Rapport Through Communication ...program also details how to make a good first impression, build rapport, establish credibility, and make a message memorable. Learn To Adapt to the receiver while communicating. Identify qualities that help you make a positive first impression. Identify guidelines for writing effectively.  more...

CIW JavaScript Fundamentals Part 1 Programming Principals Course Overview This is the first course in a two part series that presents students with both theoretical and practical instruction on the origins and basic features of the JavaScript programming language. This course will provide an introduction to JavaScript and some common programming concepts. It will cover working with variables and data. Students will also learn about functions, methods  more...

CIW JavaScript Fundamentals Part 2 Program Development Course Overview This is the second course in a two part series that presents students with both theoretical and practical instruction on features of the JavaScript programming language. This course will cover interactive forms and their development. Students will also learn about cookies and JavaScript security issues, and how to use frames, targets, and image maps. Additionally, students will  more...

SAP R 3 Variant Configuration Config Scenario ...t variants with an overview of how master data is used to build up the knowledge base used to describe a variant product in the R/3 System. Furthermore, the learner will be shown how to use the simulation function and the single level production order scenario. Learn To: a Building up the knowledge base. a Configuration parameters. a Logistics master data. a  more...

Commerce Server 2000 Design Impl Part 2 Users Objects Catalogs ... the tools used to create one, and the skills required to build Web pages to browse and search catalogs. Learn To: o Identify benefits of user identification, authentication, and profiling in Commerce Server 2000. o Identify features of authentication systems in Commerce Server 2000. o Identify properties and default profiles for user authentication in the Commerce Server 2000 (CS)  more...

Workflow Mgmt Part 1 Process Mapping Automation ...categories with their features. o Sequence the steps to build a workflow application. Audience The audience for this course includes technical managers, system administrators, system analysts, and other network designers. The major relevant duties of the audience include planning IT strategy for businesses, optimizing a company's workflow and processes, mapping IT requirements to business  more...

Macromedia FreeHand MX Part 2 ...build on the knowledge acquired in the previous Macromedia FreeHand MX course. The learner is taught how to work with objects. Skills such as selecting, moving, copying, grouping, and arranging are covered. Participants also learn about the different pallets and how to work with color. Learn To To identify features of the Object panel.  more...

Visual Basic NET-Windows Development Part 2 ...building your own controls. It explains how to extend the functionality of existing Windows Forms control, combine multiple existing controls into a composite control, and build a new custom control. It also covers how to add design-time attributes and licensing support to a control. Learn To: o To identify features of extended controls. o To sequence the steps to implement visual  more...

Macromedia FreeHand MX Part 4 ...build on the knowledge acquired in the previous courses in the Macromedia FreeHand MX curriculum. This course teaches how to use special effects including vector effects and raster effects. Bending, bloating, smudging, shadowing, and embossing objects are also covered. Participants also learn how to work with layers. Learn To To match effects with their  more...

Macromedia FreeHand MX Part 3 ...build on the knowledge acquired in the previous courses in the Macromedia FreeHand MX curriculum. In this course, participants learn how to apply strokes and fills. How to create text and use text effects are also covered. Learn To To identify Basic stroke attributes. To apply a brush stroke. To identify  more...

Macromedia FreeHand MX Part 5 ...build on the knowledge acquired in the previous courses in the Macromedia FreeHand MX curriculum. This course begins with an introduction to symbols. Participants learn to create symbols and how to export and import them. In the second lesson, the Styles panel is covered, as well as how to add and apply styles. Finally, participants learn how to import artwork. Learn To  more...

Macromedia FreeHand MX Part 6 ...build on the knowledge acquired in the previous courses in the Macromedia FreeHand MX curriculum. This course teaches about Web graphics and how to publish them as Hypertext Markup Language (HTML). Participants are also guided through the steps to save and export files. Finally, previewing and printing are covered. Learn To To identify features of Web file  more...

Visual Basic NET-Windows Development Part 5 ... of strong-named assemblies. o To identify the steps to build a strong-named assembly. o To identify features and functions of .NET security. o To identify features and functions of evidence. o To match permission classes with built-in code access in .NET security with their functions. Audience Participants in this course possibly work on a team in a medium or large development  more...

Visual Basic NET-Distributed Applications Part 4 ...ir descriptions. a To match project configuration build properties with their descriptions. Audience This course is aimed at database administrators, application developers, systems analysts, and software engineers. Typically, students will may be working in a medium to large development environment that uses Microsoft Visual Studio .NET, Enterprise Developer Edition. Deployment  more...

Understanding Wireless Sol Part 3 WWANs Wireless Security ... To identify the elements required to build a successful Wireless Wide Area Network (WWAN) solution. To identify considerations for maintaining a secure wireless network. To identify types of security attacks to which wireless networks are vulnerable. To distinguish between authentication and  more...

WebSphere Studio 5 0 Curriculum ...a Web Service. This curriculum consists of four Skill Builder courses: WebSphere Studio 5: Introduction WebSphere Studio 5: SOAP, JavaBeans, WSDL WebSphere Studio 5: Web Services Clients and J2EE WebSphere Studio 5: UDDI and Application Server 5 Learn To See individual course descriptions for specific course objectives and scope. Audience Individuals who use Web Services  more...

WebSphere Studio 5 0 Curriculum ...a Web Service. This curriculum consists of four Skill Builder courses: WebSphere Studio 5: Introduction WebSphere Studio 5: SOAP, JavaBeans, WSDL WebSphere Studio 5: Web Services Clients and J2EE WebSphere Studio 5: UDDI and Application Server 5 Learn To See individual course descriptions for specific course objectives and scope. Audience Individuals who use Web Services  more...

WebSphere Studio 5 0 Introduction ...iscovery and Integration (UDDI), and Java technologies to build Web services including architects, designers, analysts, developers, and testers. It is assumed that learners will have a working knowledge of Java and XML. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time  more...

WebSphere Studio 5 0 Introduction ...iscovery and Integration (UDDI), and Java technologies to build Web services including architects, designers, analysts, developers, and testers. It is assumed that learners will have a working knowledge of Java and XML. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time  more...

Advanced Interpersonal Communication Comm to Build a Positive Culture ...Build a Positive Culture gives the student an overview of the dimensions of organizational culture and how communication perpetuates an organization's culture. This program also defines what a cultural network is and offers guidelines for using the cultural network to your advantage. Steps for empowering employees are also offered in this program. Learn To  more...

Communicating w Difficult People Working with Difficult Employees ...ior in the workplace, and proper communication methods to build better relationships with difficult employees. Learn To Recognize the four types of difficult personalities. Apply the proper motivational techniques for each personality type. Differentiate between supportive and defensive language.  more...

Cross Cultural Business Comm Devel Cross Cultural Comm Skills ...ation Skills offers students the information they need to build cross-cultural relationships. The program identifies cross-cultural barriers and explains the process for avoiding these barriers. In addition, information about employing and communicating through an interpreter is provided. Learn To Select the guidelines for building trust. Listen actively by paraphrasing a  more...

Cross Cultural Business Comm Addressing Cross Cultural Bus Situations ...problems in a cross-cultural meeting. Guidelines for team building across cultures are also covered in this program, as well as suggestions for translating written documents. Learn To Identify items that are acceptable to bring to a cross-cultural meeting. Follow the steps for negotiating in a cross-cultural meeting. Follow the process for problem solving during a  more...

Business Etiquette Office Protocol ...te: Office Protocol offers students an overview of how to build relationships and conduct themselves professionally. The program details how to create a professional appearance, develop positive relationships with co-workers, and practice cubicle and office etiquette. In addition, the program teaches learners the appropriate use of the Internet at work, as well as how to handle ethical dilemmas  more...

WebSphere Studio 5 0 UDDI Application Server 5 ...here Application Server 5.0. This course continues to build upon the lending library scenario introduced in course 2 of this curriculum. Learn To To identify features of Universal Description, Discovery, and Integration (UDDI). To identify features of Universal Description, Discovery, and Integration (UDDI) information models.  more...

Excellence in Service Creating an Exceptional Service Environment ... who want to learn how to establish service standards and build a customer service team. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: .2 CEUs Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Create a Customer Service Vision (0.5 hours) Identify ways to focus your organization on customer  more...

Excellence in Service Establishing Service Standards ... who want to learn how to establish service standards and build a customer service team. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: .2 CEUs Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Understanding Customer Expectations (0.5 hours) Identify the information you should know to  more...

Excellence in Service Building a Customer Service Team ...Building a Customer Service Team, you will learn techniques to successfully select, train, and motivate employees to form a customer service team. You will identify important aspects of employment laws that affect your search for quality service employees. You will also learn how to develop a training program that is suitable for your customer service team and that will meet your organization  more...

Excellence in Service Building Lasting Customer Relationships ...Building Lasting Customer Relationships, you will learn how to build ongoing customer relationships by identifying and delivering a solid value proposition to your customers. You will then understand how to add value by increasing customer responsiveness, promoting customer knowledge, and developing customer loyalty. You will learn how to build on customer loyalty by focusing on both the  more...

Call Center Inbound Customer Service In Call Center: Inbound Customer Service, you will identify what challenges come from the situation, the caller, and the environment. You will learn what guidelines you should follow in order to provide excellent service and use your skills to fulfill your customers' needs. Learn To Understand your role as a representative of your company.  more...

Customer Relationship Mgt Implementing CRM ...nization who wants to better understand the techniques of building customer loyalty. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Becoming Customer Focused (0.5 - 1 hour) Identify ways to achieve CRM  more...

Recruiting Retention Keeping Your Good Employees Recruiting and Retention: Keeping Your Good Employees offers the student an overview of organizational facets that affect employee retention. The program explains the process for leading employees through orientation. The program also covers steps for conducting feedback sessions and coaching. Learn To Identify organizational facets that affect employee retention.  more...

Leadership Development Delegation ... Motivate a discouraged delegate. Build mutual trust with a delegate. Communicate effectively. Understand the barriers of communication. Simulation Overview: In this simulation, you will meet one of the Loan Department's Customer Service Agents. You will review his progress on a  more...

Business Problem Solving Problem Solving Teams ...owned by Icon. Months ago, your firm signed a contract to build an office park and storage facility. However, due to the late completion of other projects and harsh weather, the project is behind schedule. You are the newly appointed leader of a team created to address this problem and make the decision that is in the company a a s best interests. Your goals are to effectively manage a  more...

Conducting Meetings Effective Meeting Communication ...: Effective Meeting Communication enables participants to build a positive climate during a meeting and follow best practices of verbal and nonverbal communication to conduct a successful meeting. Learn To Distinguish between different meeting climates and employ techniques for fostering a positive meeting climate. Use clear,  more...

Total Quality Management Principles ...build on the fundamentals by examining the principles of customer satisfaction and quality teamwork. It teaches the importance of training and motivation, performance excellence and shared quality, as well as the first steps in implementing an improvement process. Learn To Recognize how to develop a customer needs map. Identify the  more...

Coaching Building Relationships ...Building Relationships, you will learn how to establish a coaching relationship with your employees, evaluate employees' personality types, and detect morale-building motivators. In addition, you will learn how to identify factors that can hinder an employee's willingness to trust. You will also learn the steps of the CARE process for establishing trusting relationships with your employees.  more...

Coaching Applying the Coaching Process ...for a major network upgrade. You need to mentor Lance and build a coach/employee relationship, which will help him handle the upgrade. Unit 2: Establish Objectives, Expectations, and Goals (0.5 - 1.5 hours) Identify the four questions you must ask in order to establish your coaching objectives. Set effective coaching objectives.  more...

Advanced Project Mgmt Managing Accelerated Projects ...sources. Identify two ways to build and maintain team members' morale. Identify information you can give team members to avoid wasting time. Audience Project managers who are responsible for managing all aspects of a project from start to finish, for managing multiple projects, and for maximizing utilization of resources to achieve the  more...

Team Management High Performance Teams ... conflict among team members. Build trust in your team members. Build trust in your team members. Solve problems as a team. Make decisions that satisfy all team members. Audience This course is for managers and employees who are responsible for leading a team. Deployment  more...

Team Leadership Developing A High Peformance Team ...ollow the guidelines for choosing a team type in order to build consensus among your co-workers. Unit 2: Creating the Team (0.5 - 1 hour) Arrange in the correct order of completion the stages of team development. Follow steps for developing a team communication process. Identify elements of effective teams.  more...

Virtual Teams Participating in Virtual Meetings ...ions. Learn To Use team-building activities to enhance relationships among virtual team members. Build trust with members of a virtual team. Apply techniques to overcome a virtual meeting's ineffectiveness. List the four stages of a virtual team's social dynamics.  more...

Project Teams Applying Team Building Techniques ...Building Techniques offers the student information required to improve communication in a project team setting. The program covers guidelines for expressing yourself assertively, identifies team roles, and explains how to avoid common pitfalls in project team meetings. Learn To Identify guidelines for expressing yourself clearly.  more...

Project Teams Building a Project Team ...Building a Project Team offers students information required to establish and improve project teams. The program details guidelines for team goal setting, identifies motivational theories that impact project teams, and offers ways to manage a project team during times of change. Learn To Identify the levels of need being met according to Maslow's Hierarchy of  more...

Brand Management Building Brand Equity ...Building Brand Equity explains how brand management affects other functions in an organization, how marketing mix components can help build brand equity, and how to position a brand effectively in the marketplace. The program also details the stages for developing brand equity, the benefits brand equity provides, and the importance of maintaining brand equity. Learn To  more...

Administrative Assistant Skills Excelling as an Admin Assistant ...u will learn how to make office politics a positive tool, build strong business relationships, and manage temporary staff effectively. You will also learn how to create a stress management plan and develop a positive attitude. In addition, you will learn how to work effectively with your supervisor, work well with multiple supervisors, and manage the office when your supervisor is absent.  more...

Lotus Domino R5 Configuring Optimizing the Environment ...tion document by using Domino Administrator. Display the build number of the server in the Server document by using Domino Administrator. Set up an Access Control List (ACL) in the Domino Directory by using Domino Administrator. Set up LDAP by using Domino Administrator. Configure LDAP searches by using Domino Administrator. Configure SMTP by using Domino Administrator. Configure ESMTP by  more...

Advanced Interpersonal Communication Series The Advanced Interpersonal Communication Series includes the following courses: Advanced Interpersonal Communication: Building Relationships Advanced Interpersonal Communication: Communicating with Co-Workers Advanced Interpersonal Communication: Communicating to Build a Positive Culture To review individual course descriptions, please return to the previous page and select the desired  more...

Commerce Server 2000 Design Impl Part 4 Ad Campaigns Websites ...e fourth course in a five part series that teaches how to build ad, discount, and direct mail campaigns. It provides basic coverage of what packaging is, how it works, and when and why the learner will want to package their Commerce Server Web sites. Topics that teach how to manage user accounts and managing orders are also covered. Learn To: o Identify features of Commerce Server 2000  more...

E-Business Technology Fundamentals Curriculum ...ols, and J2EE. This curriculum consists of three Skill Builder courses: E-business Technology Fundamentals: Part 1 (Architecture & Building Blocks) E-business Technology Fundamentals: Part 2 (e-business Applications & Technologies) E-business Technology Fundamentals: Part 3 (Java, Security, Web Services, & IBM Framework) Learn To See individual course descriptions for specific  more...

E-Business Part 7 Satisfying the Customer ...rketing tool. a Identify the elements required to build customers' trust. a Identify the guidelines for selecting a domain name. a Identify the features of marketing online. a Identify the considerations for attracting customers. a Identify the features of a banner ad strategy. a Identify the features of customer relationship management (CRM).  more...

E-Business Technology Fund Part 1 Architecture Building Blocks ...his course progresses. Learners will encounter lessons on building blocks required for the transformation, as well as some of the fundamentals of customer relationship management. Learn To To identify features of e-business. To match the phases of the e-business cycle with their characteristics. To match  more...

E-Business Technology Fund Part 2 e-Business Apps Technologies ...siness (including the underlying technologies), designing building blocks, and products used to build solutions. No prerequisite knowledge of e-business technology is assumed. This course is the prerequisite course for the WebSphere, Java, and XML curricula. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options  more...

E-Business Technology Fund Part 3 Java Security Web Services Framework ...siness (including the underlying technologies), designing building blocks, and products used to build solutions. No prerequisite knowledge of e-business technology is assumed. This course is the prerequisite course for the WebSphere, Java, and XML curricula. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options  more...

WebSphere Studio 5 0 SOAP JavaBeans WSDL ...iscovery and Integration (UDDI), and Java technologies to build Web services including architects, designers, analysts, developers, and testers. It is assumed that learners will have a working knowledge of Java and XML. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to  more...

WebSphere Studio 5 0 SOAP JavaBeans WSDL ...iscovery and Integration (UDDI), and Java technologies to build Web services including architects, designers, analysts, developers, and testers. It is assumed that learners will have a working knowledge of Java and XML. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to  more...

WebSphere Studio 5 0 Web Services Clients J2EE ...(EJBs) with an emphasis on session beans. This course builds upon the lending library scenario introduced in course 2 of this curriculum. Learn To To identify features of Web Service clients using Apache SOAP. To use an Apache SOAP to add a new Java product and reference the library classes required for SOAP.  more...

WebSphere Studio 5 0 Web Services Clients J2EE ...(EJBs) with an emphasis on session beans. This course builds upon the lending library scenario introduced in course 2 of this curriculum. Learn To To identify features of Web Service clients using Apache SOAP. To use an Apache SOAP to add a new Java product and reference the library classes required for SOAP.  more...

WebSphere Studio 5 0 UDDI Application Server 5 ...here Application Server 5.0. This course continues to build upon the lending library scenario introduced in course 2 of this curriculum. Learn To To identify features of Universal Description, Discovery, and Integration (UDDI). To identify features of Universal Description, Discovery, and Integration (UDDI) information models.  more...

Frontline Leadership Preparing to Lead ...ior in the workplace, and proper communication methods to build better relationships with difficult employees. Learn To List the steps a learning organization takes to build a progressive environment. Follow the process for adapting your employees to the learning organizational style. Identify  more...

Motivation Fostering Employee Motivation ...gers can successfully motivate employees by measuring and building the motivation levels of their employees, how to determine motivational responsibility, and how to recognize motivators and de-motivators. You will also learn how to motivate employees with specific needs, how to build relationships that increase motivation, and how to help employees increase their own motivation levels.  more...

Executive Level Leadership Change The Executive Leader ...e that resistance. In addition, this program covers trust-building methods, power-sharing techniques, and how to keep employees informed during the change process. This program also covers pitfalls to avoid during the change process. Learn To Identify the three phases of the change process. Given a scenario, choose how to communicate  more...