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Building Seminar Schedule
| Program | Location | |||
|---|---|---|---|---|
September, 2012 | ||||
| 19th Sep | Enhancing Your Emotional Intelligence | Boston, MA | [Register] | |
From Calyptus Consulting Group
Customer Service Skills

...will learn the importance of a customer-focused attitude, building relationships, and using positive language, voice/tone, projection, posture, and gestures. The organization's mission will be covered, and the keys to customer service will be employed. Hands on exercises will be used to demonstrate the appropriate style, communication pattern, and follow-up. Participants will learn to recognize
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Customer Service Skills
Establishing and Maintaining Relationships

In this 1-day program, participants will learn expectations for personal and team relationships; understand methods for diagnosing and evaluating others; be able to assess current relationships and apply a model for improvement; and use methods to pick the right strategy for ongoing relationship-building.
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From Bold New Directions
Resilience At Work




Resilience At Work is an experiential training program that enables participants to master the competencies of professional resilience, even during times of tremendous external change.
Participants learn to assess their own individual resilience by looking at the components that support or detract from resilience using the SUPPORT model.
Working from a platform of resilience,
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Resilience At Work
Building Team Success



...Building Team Success is a dynamic training program that moves individual participants to powerful self discoveries about how they work within teams. And then entire teams discover how they can work more effectively as a cohesive unit and with other teams. This highly interactive program uses experiential learning to help employees at all levels remove old personal barriers and uncover and
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Creating Customer Loyalty



...n others. In the program, we accomplish this relationship building through exercises that build an understanding of the acronym of R. E. S. P. E. C. T. (Responsiveness, Empathy, Service, Perspectives, Esteem, Courage and Truth-telling). In addition to essential relationship-building experiential exercises, we also cover strategic tips and tools to enhance every customera s satisfaction.
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Situational Frontline Leadership



Situational Frontline Leadership is designed to foster successful frontline managers. It teaches them how to build people. Build trust. Build teamwork. To bridge the gap between what is and what could be for each employee and the company. Situational Frontline Leadership shows frontline managers how to diagnose individual situations and employ core communications skills to partner for performance.
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From Hands On Technology Transfer, Inc.
Java EE Web Application Development with Enterprise JavaBeans and Web Services


... Edition) web applications. The focus of the course is on building components that are deployed to the EJB Container and building web-enabled applications that employ Servlets, JavaServer Pages and Tag Libraries to exploit the services provided by the Java EE platform. This course covers architectural design issues as well as specific coding models for Java EE components, and is up to date with
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XML Programming


...tributed systems with relative ease. XML is a fundamental building block of interactive web applications, enabling service-oriented architectures in which XML is used as the message payload. XML is the basis for web display languages such as XHTML (used in browsers), WML (cell phones), SVG (vector graphics), SMIL multimedia presentations and others.
This hands-on XML programming class is a
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Advanced ASP.NET Application Development Using VB.NET and AJAX


...e of a site using caching, managing a secure website, and building responsive web sites using AJAX. Students will learn how to:
* personalize ASP. NET sites using themes, skins, and profiles
* create and using custom controls
* build dashboard applications using ASP. NET Web Parts
* use ASP. NET server-side AJAX controls to build responsive web pages
* build exciting user interfaces
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Advanced ASP.NET Application Development Using C# and AJAX


...e of a site using caching, managing a secure website, and building responsive web sites using AJAX. Students will learn how to:
personalize ASP. NET sites using themes, skins, and profiles
create and using custom controls
build dashboard applications using ASP. NET Web Parts
use ASP. NET server-side AJAX controls to build responsive web pages
build exciting user interfaces using
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From Open Source Training
Java EE Web Application Development with Enterprise JavaBeans and Web Services
... Edition) web applications. The focus of the course is on building components that are deployed to the EJB Container and building web-enabled applications that employ Servlets, JavaServer Pages and Tag Libraries to exploit the services provided by the Java EE platform. This course covers architectural design issues as well as specific coding models for Java EE components, and is up to date with
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From Linkage, Inc.
Enhancing Your Emotional Intelligence
Today's leaders need more than technical ability and IQ to effectively lead and inspire others. It is critical that they bring Emotional Intelligence to bear on issues facing their workforce. Through this intensive skill-building and tools-based course, learn how to enhance your self-awareness, build trust, rediscover the power of empathy, and build additional Emotional Intelligence capabilities.
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High Impact Relationships Enhance Your Emotional Intelligence


The ability to build trusting relationships distinguishes those who flourish from those who falter. This program enables leaders to build the emotional intelligence skills they need to create trusting and productive relationships for greater results. Using an experiential learning approach, adopted from Dr. Scott's work at Stanford University Graduate School of Business, you practice leading-edge
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Develop a Sustainable Mentoring System
Mentoring can reduce unwanted turnover, guide new employees, ease leadership transitions, and accelerate the development of high potentials to improve business results. In this program, learn the latest best practices for building, developing, and sustaining a reliable, broad-impact mentoring system that delivers results for both individuals and organizations.
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Advanced Coaching Certificate featuring the Coaching Skills Lab
Attend the Coaching Skills Lab, a two-day program led by Linkage Master Coaches focused on exercises and skill-practice to further improve and deepen your coaching competencies.
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From Bpminstitute.org
Building a Business Architecture using Value Chains Value Streams




...Building a Business Architecture Using Value Chains and Value Streams class describes an approach and method for building an architecture of the business. It explains how to build and integrate your customer centric cross-functional processes, sometimes called value streams or capabilities, with the IT architectures and the value chains found in the corporate strategy. It formally captures
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Designing Service Oriented Solutions




... semantics. We will explain the difference between simply building services, and a true service-oriented architecture that addresses how to build services that can be combined together to support enterprise processes. In addition, we will address the organizational issues of independent producer and consumer groups and SOA governance. Then, we will go into details of the design of an SOA
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Advanced Facilitation Skills for Process Improvement Projects




...re crucial to lead a team through improving a process and building consensus around change. During large-scale change it is important for all parties to reach a shared understanding of the purpose, objectives, scope, processes and improvements being implemented. While this can occur via multiple presentations and iterations, creating these deliverables through a series of collaborative work
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From Personal Focus Coaching
Training for New Managers




Being promoted to management is no picnic. 35% of executives interviewed by Robert Half and Associates in 2009 cited unhappiness with management as the reason good employees quit. 40% of newly promoted managers and executives fail within 18 months of starting new jobs, according to research by Manchester, Inc. 53% of managers and executives brought on board from outside are gone within a year,
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From Corporate Education Group
Building Cultural Intelligence
One of the most frequently cited reasons for failure in mergers and outsourcing engagements is culture. Often, organizations underestimate the power of culture to influence decision making, problem solving, and collaboration. To build partnerships and relationships, we need to improve our cultural intelligence: our capability to move fluidly and work successfully with different countries and
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Troubleshooting and Optimizing Database Servers Using Microsoft SQL Server 2005
...2005 Database.
Course Outline Unit 1: Building a Monitoring Solution for SQL Server Performance Issues
This unit provides an opportunity for the student to build a monitoring solution that will help to identify SQL Server performance issues. Students will design a baseline performance monitoring solution.
Lessons
Narrowing Down a Performance Issue to an
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From The Negotiation Skills Company, Inc
Building Bridges
Interactive one day seminar on negotiating skills focused on:
- Distinguishing between interests and positions
- Preliminary analysis of the objectives of negotiaters, their constituents, and other interested parties
- Learning what questions to ask and how to ask them
- Customized to reflect participants' concerns and priorities
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Fighting Fires Without Burning Bridges
Interactive course teaching:
- Negotiation is not a competitive sport
- Preparing for effective internal and external negotiations
- Collaborative decision-making among corporate tribes
- Using both the walking-in and dynamic BATNA to measure the balance of power and benefits of a given negotiating
- Understand that information is the fundamental asset in negotiation
- Recognize that
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From Corporate Education Group
Newly Appointed Managers
Whether you are a new or existing manager, you face unique challenges. New managers need to make the transition from individual contributor; they must accomplish their own work as well as motivate others to achieve results. Existing managers need to continually develop key skills in order to lead their staff toward achieving business goals. Through skill-building exercises and activities, group
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Leading Managing Successful Teams
The art of team leadership involves nurturing individual and group potential, building team dynamics that maximize synergy and creativity, developing team relationships that lead to commitment and dedication, and appropriately empowering people to make the right decisions for the team and the organization.
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Architecting a Process-Centric Organization
This course provides an introduction to the principles, methodologies and tools required to manage the processes, activities and reporting relationships in a process centric organization. It is a required course for certification as a BUCEC BPM Professional. This course focuses on the development of a business process architecture a high level depiction of the value chains and core business
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Designing the Data Tier for Microsoft SQL Server 2005
...nologies Choosing Technologies for Accessing Data Building a Data Access Layer Designing Data Access from SQL Common Language Runtime (CLR) Objects Available Data Object Models for Administering SQL Server
After completing this session, students will be able to:
Describe a typical database system and the role that data access technologies play in that system. Select
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Lean Six Sigma Black Belt
...dance from the instructor.
In class, we emphasize skill building over concept acquisition. Each module presents theory and an example to illustrate how the concept can be applied. Then attendees work through an example on their own or in small groups. At varying points, a case study is worked to try to bring together the various tools or approaches that have been discussed to that point. The
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Net+
... Agend
Network Theory
Networking Terminology Network Building Blocks Standard Network Model Network Topologies Network Categories Network Communications Methods
Transmission Methods Media Access Methods Signaling Methods Network Data Delivery
Data Addressing and Delivery Network Connection Mechanisms Reliable Delivery Techniques Network Media and Hardware
Bounded Network Media
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Chartering Teams to High Performance
Once you know where you re going, how you get there is the defining difference between a so-so team and a high performing team. A team s charter is its roadmap to success. A carefully articulated charter clearly establishes the ground rules and adapts to the changing needs and stages of a team s lifecycle, whether it s a project team, management team or recommendation team. The charter also
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Securing Cisco Network Devices (SND) v1.0
SND is an entry level network security course offered as a pre-requisite to the Cisco Qualified Specialist curriculum. It provides an opportunity to learn about a broad range of the components embedded in Cisco SAFE. Learn to recognize threats and vulnerabilities to networks and learn how to implement basic mitigation measures. The course provides an introduction to the Cisco products and
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Team Facilitation & Coaching - Developing the 'Internal Consultant'
A leader's credibility often is recognized through his or her confidence and effectiveness in leading and facilitating teams through business critical/strategic decisions. This becomes all the more challenging when team members are more technically proficient than their leader. Leaders with proficiency in facilitation are able to transcend this technology gap to channel the expertise of others to
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Project Human Resource Management
...st possess strong skills in organizational planning; team building, and staff management. Students are provided with the tools to help them face the challenges of managing matrix teams and the added complexity of managing a virtual team. Students will also examine motivation, influence, power and effectiveness theories from industrial-organizational psychologists and management theorists to
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Six Sigma Black Belt
...nd guidance from our staff.
In class, we emphasize skill building over concept acquisition. Each module presents theory and an example to illustrate how the concept can be applied. Then attendees work through an example on their own or in small groups. At varying points, a case study is worked to try to bring together the various tools or approaches that have been discussed to that point. The
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Strategic Management: Understanding and Managing Complex Business Environments
This course presents a comprehensive introduction to strategic management. It includes an in-depth discussion of many concepts that serve as planning tools in crafting a strategy in a business enterprise. Topics include, for example, an overview of the strategic management process, meaning of strategy and business model, analysis of an organization s internal resources, analysis of the external
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What's New in Microsoft Visual Studio 2005 for existing Visual Studio .NET Developers(Workshop)
...ofessional software developers who are already skilled in building software using Microsoft Visual Studio .NET or Microsoft Visual Studio .NET 2003, including those employed by independent software vendors or those who work on corporate enterprise development teams.
At Workshop Completion After completing this workshop, students will be able to:
Apply knowledge of new productivity
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Access 2003 Level II
...c 1G: Designate Primary and Foreign Keys
Lesson 2: Building the Structure of a Database
Topic 2A: Create a New Database
Topic 2B: Create a Table Using a Wizard
Topic 2C: Create Tables in Design View
Topic 2D: Create Relationships between Tables
Lesson 3: Controlling Data Entry
Topic 3A: Restrict Data Entry with Field Properties
Topic 3B: Create an Input Mask
Topic
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Jakarta Struts
...sedes a number of Struts tags), Struts HTML tags for form-building and validation, and the Tiles library for robust and reusable page layouts.
Two chapters near the end of the course treat issues of effective Struts development: one focuses on under the hood coding techniques and one on best practices at a design level. By the end of the course, students are building complex,
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Java Servlets
...to the Container
3. Interactive Web Applications
Building an HTML Interface
HTML Forms
Handling Form Input
Application Architecture
Single-Servlet Model
Multiple-Servlet Model
Routing Servlet Model
Template Parsers
4. Session Management
Managing Client State
Sessions
Session Implementations
HttpSession
Session Attributes
Session Events
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Advanced Java Programming
...using sockets. Then the course takes up the challenge of building multi-tier applications using the standard Java platform.
We will look at each of the traditional tiers and the J2SE APIs most suited to developing them: the Java Foundation Classes, or JFC, for building graphical user interfaces (GUIs) for the presentation tier; Java RMI as a way of distributing Java objects in a separate
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Architecting, Designing and Managing a Process-Centric Organization
This course provides an introduction to the principles, methodologies and tools required to manage the processes, activities and reporting relationships in a process centric organization. It is a required course for certification as a BUCEC BPM Professional. This course focuses on the development of a business process architecture ? a high level depiction of the value chains and core business
more...
Developing Java Web Services
... SOAP messages.
Understand the role of JAXM and SAAJ in building low-level Java Web services.
Build a Java Web service as a JAXM/SAAJ servlet.
Implement simple point-to-point SOAP communications from a client application.
Mix and match SAAJ, SAX and DOM code in a Web-service implementation.
Understand the role of WSDL in providing type information for Web services.
Write WSDL
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Updating Your Database Development Skills to Microsoft SQL Server 2005
... Server? 2005 Service Broker?a message-based platform for building service-oriented database solutions.
Lessons
? Service Broker Architecture ? Using the Service Broker
Lab 4: Using Service Broker
? Creating Service Broker Objects ? Implementing the Customer Service ? Implementing the E-mail Service
After completing this module, students will be able to:
? Describe the
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Introduction to Programming
...tudio? .NET.
Lessons
? Designing a User Interface ? Building a User Interface
Lab 6: Building a User Interface
? Building a Web Interface
After completing this module, students will be able to:
? Identify the features of a good user interface. ? Build Windows-based and Web-based user interfaces in Visual Studio .NET.
Module 7: Introduction to Working with Data
This
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Network Security
This popular class focuses on network security. Protocols used in Linux, UNIX, and Windows 2000 are examined. After a detailed discussion of the TCP/IP suite component protocols and ethernet operation, the student practices using various tools to capture, analyze, and generate IP traffic. Students then explore the tools and techniques used to exploit protocol weaknesses and perform more advanced
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Consulting Inside Your Organization
People at all levels of the organization often are asked to use their knowledge and skills to facilitate change or improvement, but they do not have direct control over how those changes are implemented. Consulting is the process of recommending actions without having formal authority to put those actions into place. This seminar explores the consulting process, based primarily on Peter Block s
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Enhancing Trust in the Workplace
Trust is critical in achieving results with people. Increased trust leads to more motivation, creativity, innovation - and ultimately, increased productivity and greater work satisfaction. This program introduces participants to the cutting-edge, easy-to-understand Reina Trust & Betrayal Model along with tools, skills and methods that support building and sustaining trust.
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Introduction to Cisco Networking Technologies INTRO
... Manage devices on a network Course Outline Module 1: Building a Simple Serial Network Exploring the Functions of Networking Using a PC on a Network Understanding the OSI Model
Module 2: Building a Simple Ethernet Network Defining a LAN Understanding How an Ethernet LAN Works Connecting to an Ethernet LAN
Module 3: Expanding the Network Choosing the Right Network
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Gateway Leadership Certificate Program
...ship Program is an especially effective strategic tool in building depth and breadth to support executive continuity, bench strength, and global deployment plans.
LEARNING ENGAGEMENT MODEL
The Leadership Gateway Program is highly interactive, employs real-life student case studies and requires work between classroom events. Students will be asked to read cases and relevant materials and
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Oracle 9i Data Warehousing Fundamentals
In this course, students study the issues involved in planning, designing, building, populating, and maintaining a successful data warehouse. Students learn the reasons why data warehousing is a compelling decision-support solution in today's business climate.
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Cisco? Certified Network Professional (CCNP?) Boot Camp
...our courses are consolidated into our CCNP Boot Camp:
Building Scalable Cisco Internetworks (BSCI)
Building Cisco Multilayer Switched Networks (BCMSN)
Building Cisco Remote Access Networks (BCRAN)
Cisco Internetwork Troubleshooting (CIT) Course Hours
Boot camps are intense. Class starts at 8:00 AM with review and open lab. Instruction begins at 8:30 AM and continues until 5:00
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Communicating with Influence Building Successful Interpersonal Team Communication
Individual and team success depends upon the ability of individuals to communicate with others and be understood. The communication skills covered in this course are required to successfully exploit individual and group potential, focus a team s efforts, maximize creativity, influence another s thoughts and actions, and continually improve quality and productivity.
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How To Achieve Results Through Influencing
Effective influence doesn t just happen! How do you get people to buy into your ideas and your needs? Being able to accurately read situations, individuals and groups, and applying the appropriate type of influence behavior are the keys to becoming successful at influencing. Influence is the ability to have others take a desired action while building and maintaining the relationship. Participants
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Leading & Managing Successful Teams
The art of team leadership involves nurturing individual and group potential, building team dynamics that maximize synergy and creativity, developing team relationships that lead to commitment and dedication, and appropriately empowering people to make the right decisions for the team and the organization.
more...
Maximizing Global Success Designing and Managing Remote Operations
As the economy globalizes, competition requires companies to become more efficient and effective in a boundaryless manner. The remote individual and manager of remote operations needs new skill sets and tool kits to be successful. Technology tools may help to mitigate time and distance but, have limited effectiveness used absent of other methods. Project task design, communication strategies,
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Building High-Performance Teams
There is strength in numbers. That is why effective teams are so powerful in the corporate environment. This course will give you the knowledge, skills, and motivation necessary to build and lead strong teams for meeting corporate goals.
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