Online Building eLearning - Training Resources

Teams That Work ...eadership skills. In addition, valuable information about building teams from drafting the initial team charter to making teamwork part of the corporate culture is a point of focus. Topics range from developing leadership and effective communication skills to dealing with team conflict, making decisions, and recognizing performance. This self-directed course can be completed within 90 days or  more...

ABC+D Principles of Healing ...you may be confused about when to use cleansing herbs and building herbs. Should you take them together, or at different times? What if you have a specific problem, (i.e. kidney infection) should you take herbs for that problem along with cleansing or building herbs? What herbs/supplements act as activators, (i.e. vitalize the program you are on)? In this course you will examine the four  more...

Advanced Technical Writing Plan, write, and design one of the most common business/technical documents--a proposal. Advanced Technical Writing will give you the expertise and confidence to market yourself as a technical writer or simply to tackle more advanced assignments at work. Building on the skills you have acquired in the previous technical writing courses, this course emphasizes audience analysis, document  more...

Electronic Commerce: Strategies Professional Level One of the most detailed courses available on the subject. This course covers several strategies related to building the small or full scale e-commerce enabled business enterprise.  more...

Java 2 -- Building Graphical User Interfaces This course contains 3 units: The Java.awt.package, using GUI components and managing the layout. Each unit covers detail the elements of Java necessary to build graphical user interfaces. This course contains 3 units: The Java.awt.package, using GUI components and managing the layout. The first unit will cover the features of the java.awt.package. It explains the important methods and alignment  more...

Learn Grammar the Easy Way (Part 1) ...ar: parts of speech and sentence structure. These are the building blocks from which all written communication is constructed. Students will get to test their understanding through self-quiz exercises and through short exercises assigned by the instructor. The instructor will be available via e-mail to tutor students as they have questions, etc. A self-test at the end of the course will allow  more...

CompTIA A+ 2009 ...n experience or equivalent knowledge includes installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing, and performing preventative maintenance of basic personal computer hardware and operating systems. A+ certification ensures the right people have the right skills. While many of the essential skills are universal, there are additional skills required to  more...

WebSite101: Ecommerce strategies for the Entrepreneur ...e, from chosing an effective and useful domain name, site building essentials, definitions of important terms, community building techniques, effective strategies for search engine placement, newsletter and ezine production and finally the mechanics of home office emphasizing web resources like online billing and recordkeeping services, use of efax, time management, incorporation. It is about  more...

Turn Your Life Experience Into College Credit ... life goals. There are a total of 6 in-depth lessons each building upon the previous one.Learn from a Life Experience and Adult Education Expert how to gain the competitive advantage and advance your career goals and objectives! Does This Sound Like You? You will benefit from this course if you: Have or have not finished formal schooling Have been out of the paid workforce and are seeking new  more...

The Trump Way to Wealth ...our own pace. Each audio series address a separate wealth building topic.How it works The Trump Way to Wealth seminar series is based on a new breakthrough product from Microsoft called Live Meeting. This is a Web-based application and you do not need to own the software to participate. Simply go to the Web address you are provided in your welcome email. Live Meeting enables users to  more...

Stormwater Subcontractor Short Course The 1 hour online Subcontractor Short Course educates subcontractors on the basics of stormwater compliance, and the importance of protecting and maintaining BMPs on a construction site. This course can be completed in 2 weeks or less. The student can take longer to adjust to work schedules. Upon completion of the program 2 year access is given to all course content. This certificate is approved  more...

Supply Management Contract Writing ...ss order processing and more contracting and relationship building with suppliers? This new role requires that you have a new skill set contract writing. Yet most purchasers don t know how to write a contract. This is troublesome. Because if you aren t familiar with the advanced techniques of contract writing, you can put your organization at risk and be committed to a poor performing  more...

SQL Server 2000 - XML-Enabled Applications Using SQL 2000 This course is designed to teach students the basics of SQL and XML in building and combining applications where database functions are required This course will give students a good understanding of how to use SQL 2000 in building and integrating applications that use or require a database and are enabled with XML. Course includes a primer for SQL and XML calls for SQL. Course also covers using  more...

Search Engine Competency Assessment-Level 1 (SECA Basic Certification) SECA Basic Certification covers skills built on a framework of current Search Engine Optimization theory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University.  more...

Scaffold Safety Training Program ...building giant structures with Erector Sets, putting together tiny pieces of metal and then piling all your other toys on them to see how much they could hold? With our Scaffold Safety training program, you won t wonder about your portable scaffolding capacity. Welcome to Scaffold Safety Training Program Do you remember building giant structures with Erector Sets, putting together tiny  more...

Reaching Teenagers ...pecific ways you can reach out to teens and provide asset building programs in your library. Reaching Teenagers This tutorial will give you specific ways you can reach out to teens and provide asset building programs in your library. You will be given tools that you can utilize to begin defining or redefining your teen program. At the end of each course section, you will complete projects  more...

Proven success in building an E-business ... is an intense course designed to teach you the basics of building your own Internet business. If you think putting up a web site is all you need to do, you are DEAD WRONG! By taking this course you will learn how to control all of the costs associated with starting an Internet business because you will be taught all of the language and technological information you need to make sound, informed  more...

Principles of Home Inspection: 100 Hour Professional Development Certificate ...Inspectors Ontario Association of Home Inspectors Ontario Building Envelope Council Ontario Plumbing Inspectors Association Professional Engineers of Ontario Greater Toronto Home Builders' Association Note: By Industry-Based we mean that industry recognizes and draws continually upon this program source for their Corporate and Commercial Training purposes in which Certificates of Completion or  more...

Office 2000 Introduction This course introduces students to Microsoft Word, Excel, Access, PowerPoint, and Outlook 2000, as well as containing a section on time management. Students will learn basic features from each one of these courses and gain an introductory knowledge of the applications. They will also learn some techniques to manage time more effectively. Office 2000 Introduction This course introduces students to  more...

Personal Financial Planning ...ts for setting financial goals, managing credit and debt, building your assets, and limiting your financial liabilities. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Without wise financial planning, the future may not be what most of us hope for, and even the present may be less that comfortable. This course contains the  more...

Oracle 10g OCA ...ill provide the necessary knowledge base so you can begin building your foundation with Oracle 10g. An Oracle Certified Associate (OCA) demonstrates a solid foundation of skills for an apprentice or entry-level job role. By earning your OCA you greatly improve your opportunities to achieving your goals. The Oracle Certified Associate is the first step to becoming an Oracle Professional. It?s  more...

Moving from Trainer to Performance Consultant ...u identify the steps to gaining the skills you need while building your client base. There are job aids, tools, and methods to help you make this career transition smoothly and successfully. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Taking a step up in your career is an exciting time. Now is your chance to help your  more...

Negotiate to Win A Trump U Course- The most critical skill in business is negotiation. It`s all about getting what you want, every time. The responsibility to learn how to negotiate is all yours. It`s not up to your boss or colleagues or spouse or customers. So get started!Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this  more...

Maximize Profits by Managing Real Estate like an Entrepreneur--Instructor-Led ...manage the market strategy and operations of a multi-unit building and develop a management strategy to increase the overall value of the property. The course is structured around a ?Learning by Doing? approach in which you will work through real-world problems set within a fictional scenario. You will assume the role of a first-time property manager. You will work with your "Uncle Max," a  more...

Learn Authorware In 45 Days ...area interactions, Pull-Down menus, Concept of variables, Building Framework pages, and Navigate with Hypertext. I live in the Chicago area. If you need additional information let me know. Someone taking this course should have experience using a computer in a windows environment. No programming experience is required. This course provides you with a hands-on experience using an authoring  more...

Intermediate XML: Creating a DTD ... of my book. Learn to plan, write, and analyze the basic building block of XML, the Document Type Definition, which serves as the content model for dozens, perhaps thousands of XML documents. You are creating a vocabulary of tags to be used by the writers of those documents, an explicit structure that will be relied on by a parser when it checks those documents for validity, and finally, a  more...

HTML Lessons in Web Page Design - 10 Week Facilitator Led Design your own website with our 10 week interactive course. HTML stands for HyperText Markup Language and is the language of web page design. If you have little or no experience with HTML, then this 10 week standard course with facilitator interaction is the one to take. With these lessons you will have your own web site up and running in no time! Learn to design internet web pages for your  more...

How To Master Business Writing ...strategies and skills for effective word choice, sentence building, and paragraph design. How To Master Business Writing This course provides students with a review of the skills needed to write effective letters, memos, minutes, proposals, reports, and press releases. It also reviews basic spelling, punctuation, and grammar rules. It teaches students the importance of pre-writing  more...

HTML 4 ...b has spent his entire career managing computer networks, building web sites, and teaching others how to do the same. Robb began his career by attending Utah State University where he earned a Master`s Degree in Instructional Technology. Since graduation, Robb has worked for a variety computer hardware and software vendors building courseware and designing certification programs; including  more...

Effective Business Communication Series ...strategies and skills for effective word choice, sentence building, and paragraph design. Effective Business Communication Series This series teaches the writing skills learners will need to effectively communicate in a business setting. They`ll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design.Audience:  more...

CSS ...b has spent his entire career managing computer networks, building web sites, and teaching others how to do the same. Robb began his career by attending Utah State University where he earned a Master`s Degree in Instructional Technology. Since graduation, Robb has worked for a variety computer hardware and software vendors building courseware and designing certification programs; including  more...

Certified Compliance Inspector of Stormwater (CCIS(tm) Certificate) .... This certificate is approved by the United States Green Building Council (USGBC). Certified Compliance Inspector of Stormwater (CCIS?) The 6-hour CCIS? online certification class educates and certifies municipal inspectors and jobsite stormwater managers to properly implement, inspect, and maintain a construction site for stormwater compliance. This training covers the physical techniques as  more...

Certified Preparer of SWPPP (CPSWPPP Certificate) .... This certificate is approved by the United States Green Building Council (USGBC). Certified Preparer of SWPPP (CPSWPPP?) The 8-hour CPSWPP? online stormwater training and certification educates and certifies individuals to prepare Storm Water Pollution Prevention Plans. Professionals certified as a CPSWPPP? are also certified to implement and inspect sites for stormwater compliance. This  more...

Building Self Confidence For Women Learn to free yourself from doubt and enjoy all life has to offer. Whether you feel shy, have fears giving presentations or lack the success you want in life it could be your self-confidence that needs a boost. With a belief in yourself and your abilities overcoming obstacles is enhanced. ?If you think you can you can, and if you think you can?t you can?t.? Highly recommend 1 to 2 online chats  more...

Building with the Basics: Grammar and Punctuation ... but, when misused, cause document disasters. Welcome to Building with the Basics: Grammar and Punctuation Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters. Based on a building analogy that anyone can relate to, this workshop is designed with many opportunities for participants to ?build? documents using the tools of their  more...

Build Your Own BIZ(tm) - How to Borrow Money ...row money for business needs in a responsible and company-building manner. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Obtain a  more...

AutoCAD 2006 2D ...of Architecture. She teaches Computer Aided Design (CAD), Building Information Modeling (BIM), Computer Aided Facilities Management (CAFM), and Geographical Information Systems (GIS). In addition to her technology courses, Kristen?s work includes built environment, urban design, and health care issues. She also has a strong interest in distance education and has been teaching through this  more...

AutoCAD 2006 3D ...of Architecture. She teaches Computer Aided Design (CAD), Building Information Modeling (BIM), Computer Aided Facilities Management (CAFM), and Geographical Information Systems (GIS). In addition to her technology courses, Kristen?s work includes built environment, urban design, and health care issues. She also has a strong interest in distance education and has been teaching through this  more...

Achieving Solar - An Introductory Guide Learn the fundamentals of today`s solar energy applications for homes and small businesses. Site considerations will be covered, as well as payback and economic considerations for solar energy systems.Student has access for 60 days but may complete the course sooner. Achieving Solar - An Introductory Guide In this online six-module course, you will gain an understanding of the fundamentals of  more...

Adobe Flash CS4 Professional: Essentials ...lessons include working with video and video controllers, building and modifying a Motion Tween, motion presets, production animation techniques and how to set up and use the new Frame Spans. By the time you have completed Total Training for Adobe Flash CS4 Professional: Essentials you will have the confidence, experience and tools effectively utilize flash when constructing your own rich media  more...

Adobe Flash CS3: ActionScript 3 Animation and Games Adobe Flash CS3: ActionScript 3 Animation and Games Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips,  more...

Adobe Dreamweaver CS4: Essentials ...the techniques you have learned instantly whether you are building your first site or redesigning an existing one. You will get a solid introduction to Web design as well as step-by-step instructions for how to use the most important features in this award-winning program. After watching the series will comfortable optimizing image files for faster loading web graphics how to use CSS, Tables,  more...

Adobe CS3 Web Design: Workflow Adobe CS3 Web Design: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Applying Leadership Basics ... the task, establishing a vision, gaining commitment, and building relationships. It tells you how and when to use various leadership styles and gives smart techniques to help leaders direct the efforts of others. The Strategies and Tips in this module teach you how to foster innovation, provide appropriate direction, and develop and maintain positive relationships. IMPORTANT NOTE: INTERNET  more...

Building a Successful Team Course description -- Your team may just be forming, or you may be renewing your goals for the coming year. You may have just gotten a new team member or even lost a few. This course will take you through the various stages of a teama s development and give you Strategies and Tips for guiding your team successfully through the process. You will learn how to recognize and respond to your teama s  more...

How To Master Team Building Course description -- Meeting business objectives and maximizing resources requires effective teamwork, and this bundle will build the basic competencies that will ensure your teams are organized, goal-oriented, and customer-focused. Together they provide a toolkit of effective techniques and strategies for building high-performing teams in any function or discipline. IMPORTANT NOTE: INTERNET  more...

Leading Effective Teams Course description -- This practical, hands-on approach to team leadership addresses the three essential elements of creating an effective team: focusing on results, providing structure, and building positive interactions and teamwork. You will be given tools to help you document the purpose of your team and account for all the tasks that need to be done. You will learn techniques to help you keep  more...

Building Strong Customer Relationships Course description -- This course will help you get to know your customer as you use the tools that are provided to conduct customer audits and listen to customer feedback. There are techniques for developing a customer focus and gaining the commitment of all employees to excellent customer service. A company-wide customer friendly culture will be just one of the payoffs youa ll get from using  more...

A Day 4 - Chapters 14-18 This course is designed to teach the computer technician the skills needed to pass the CompTIA A+ Certification tests. This fourth of a 4-part or day (i.e. "day" - a really full day - about 10 hours of training) course covers the skills needed to work with Windows 2000, including the alerter service, the Recovery Console, communications, and file protection. This section also explains networks and  more...

Exporting and Printing Artwork in Illustrator CS3 Adobe Illustrator CS3 allows users to export electronic art to use in other applications and other members of the CS3 suite of products, such as Flash CS3. There are several printing options available in Illustrator CS3 that allow for different output applications and technologies and make Illustrator a versatile product. This course will familiarize you with file formats for saving, exporting,  more...

Sales Manufacturing TM Identifying Sales Opportunities William Penn (founding-father of Pennsylvania) said, "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both on what to do and what to hope." For the sales professional, there is such a method that will make tasks easier, save time, and build a predictable sales machine. This  more...

Sales Manufacturing TM Sales Production The Sales Manufacturing(TM) model places all the small efforts involved in sales together into a comprehensible system for sales success. The Sales Manufacturing(TM) model represents the framework for building sales processes rooted in the proven best practices of the sales profession. The Sales Manufacturing(TM) machine challenges you to view your business from a holistic perspective and to build  more...

Building a Winning Sales Team Championship teams win titles because they are comprised of members who are talented athletes possessing the right combination of skills, attitude, and enthusiasm to go out and win. The members of a winning sales team must also have the right skills, attitude, and enthusiasm to be successful. As a sales manager, how do you build an effective sales team? This course delivers answers by presenting  more...

Motivating a Winning Sales Team Famous college football coach Lou Holtz said, "Ability is what you're capable of doing. Motivation determines what you do. Attitude determines how well you do it." As a sales manager, what can you do to make a difference in how your team members' use their abilities? How can you increase their level of motivation and create positive attitudes? In this course, you'll learn how to keep sales teams  more...

Introduction to Brand Management ...ilities of a brand manager, from conception of a brand to building, evaluating, and maintaining brand equity. Then, you will be introduced to a brief history of branding and its intended purpose. This also includes the elements of a great brand, and current trends in branding. Finally, you will recognize the components and intricacies that make up your consumer, how to appeal to the consumer,  more...

Building Brand Equity Every time a corporate merger or buy-out occurs, you are sure to see plenty of headlines about the number of subsidiary companies each corporation owns. Here's why: brand equity. It's a fact that each subsidiary of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. Brand  more...

Evaluating Brand Effectiveness ...Your company spends a lot of time and energy creating and building brand name products. From the most memorable name, to the most enticing packaging, to the perfect combination of media, you want everything to be right. Now the question is: Is it working? This course explores why you need measurement systems to examine your brand's effectiveness with consumers and to evaluate your brand  more...

Social Responsibility in Corporations ...sibilities don't end at the door of the factory or office building. Companies are citizens of the communities where they do business. Every organization bears social obligations to the community that provides the environment for the organization's existence and growth. This course explores an organization's ethical responsibilities outside its own walls. The course provides ethical decision  more...

Generating Creative and Innovative Ideas Is creativity within everyone's grasp? Are people innately creative, or is this a skill that some learn, and others don't?If you have ever watched children at play, it's easy to conclude that all people start at the same level, with the same creative ability. Perhaps they lose their "creative toolboxes" with the self-consciousness of adolescence, or as other demands compete for attention.Whatever  more...

Establishing Team and Customer Relationships ...whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a Customer Support Center, customer relationships are everything - and communication is king Many customer problems are caused by communication breakdowns. This course explores how to avoid communication breakdowns by involving customers in problem solving, and being able to communicate  more...

Inbound Call Centers People Management Inbound call centers are often the only link between a company and its customers. As a call center manager, you want to hire agents with special customer service "genes." Good call center agents do a better job on the telephone, are happier with their work, and genuinely enjoy helping customers. This course will help you staff your call center with the right people for the job. You'll learn how to  more...

The Customer Service Agent in Action ...ring of the customer, supporting company profitability by building customer loyalty. CSAs collect more detailed data than ever before, assess more varied and more complex problems, and use increasingly sophisticated technology. Working under intense time pressure, they must meet customer needs and exceed customer expectations.Of course, the crux of the CSA job in a call center is handling the  more...

Discovering What Your Customers Want The data are in, and there's no doubt about it: The return on customer loyalty goes directly to your company's bottom line. Too often, however, organizations seeking to improve customer satisfaction and loyalty begin with a survey. To build a successful customer satisfaction system, you have to begin with the basics.When customer satisfaction programs begin with a survey, and not a plan, the  more...

Advancing Service Expertise It's obviously a treat to have a sumptuous meal at a five-star restaurant, or be doted on at a five star resort. But five star service extends beyond our personal entertainment. A certain degree of pampering is key to achieving customer loyalty, and this course shows us how to make "five star attitude" an integral part of our service commitment. These lessons are designed to foster awareness and  more...

Effective Telephone Techniques This course provides the learner with critical information about making a good impression when communicating over the telephone. It emphasizes the importance of good telephone etiquette, offers tips for building trust over the telephone, and discusses important non-verbal actions that are present in most telephone interactions. Additionally, it helps the learner make the most out of technology  more...

Corporate Culture Building the Service Foundation ...e first course in this Customer Service series focuses on building the foundation of good service. The buzz term is "Corporate Culture." It's not some rare disease, but your workplace "culture" can be positively or negatively infectious as it relates to customer service. In this course, you'll get the basics about corporate culture, and how it impacts service. You'll be able to identify  more...

The Fundamentals of Exceptional Customer Service ...es aim at outdated modes of thinking, and establishes the building blocks for a service mentality that increases customer commitment, not to mention profits. Learn how to develop service standards and track their effectiveness. Gain new insights and strategies from the corporate masters of customer service. Explore the value of building relationships with customers. Most importantly, by the end  more...

Connecting and Communicating Believe it or not, you are a born negotiator. Every day you deal with people in some way. Basically, negotiation is a means of getting what you want from others. Unfortunately, other people don't always respond in the way that you want them to and your desires may go unfulfilled. Have you ever found yourself in this situation, wondering what went wrong, why your appeal fell by the wayside? Dale  more...

Effective Interfunctional Relationships Whom did you talk with at work this week? To accomplish your goals in today's workplace, you not only have to interact with personnel in other departments, you often have to coordinate or even rely on them. Tasks are fluid and flow across functional boundaries. The products or services your company offers require a cooperative effort to produce. But by nature, most companies are structured  more...

Effective Intercultural Relationships In a shrinking world, businesses operate across borders, whether they are borders between neighborhoods or borders between countries. All of these bordered areas, large and small, represent differing cultures. Whether comfortable or abroad, chances are, your business deals with people of varying cultures on a daily basis. In today's expansive work environment, employees, co-workers, customers,  more...

Effective Intergender Relationships Guess what. Men and women are different. Socially, the differences offer an attractive mystique. But in professional situations and in the workplace, the significant differences in male and female communication styles can cause problems. There is no denying that women and men vary significantly in their verbal inflections and tone, their body language, and how they listen to others. They pick up  more...

Effective Relationships with Customers It's time to disregard that old deferential model of short-term customer relations you're using. Why not replace it with a selection of long-term relational skills that work for you in the marketplace? Take control by picking the best customers and developing equal, trusting partnerships with them. When you limit your investment in your customer relationships, you also limit your growth potential.  more...

Effective Relationships with Business Partners You have three options when you want to extend your base of business resources: Expand your company, acquire another company, or partner with a complimentary company. In many instances, partnering is the most advantageous choice. Creating an alliance confers the same kind of benefits as an acquisition--but with fewer risks and better definition. The key to creating a successful partnership lies in  more...

Foundations of Grammar ...ive? Understanding how to use various types of words is a building block of good writing. To be a good writer, you must have a thorough understanding of the basic parts of speech that identify and classify types of words. Then, you must be capable of applying the necessary guidelines for more complex uses of various word types. In this course, you'll complete a comprehensive study on using  more...

Leadership Communication Skills In this course, you will learn what the requirements of leadership are, how to communicate your suitability for the role, and how to communicate with those you lead. Leadership is not the same as management. Unlike management, leadership does not require formal recognition of authority. However, it does place other requirements on the person assuming the leadership role. Before people will follow,  more...

Relationship Management - Building the Client Relationship ...Building the Client Relationship," you will learn about the importance of developing a relationship with a client in which you serve not as a salesperson, but as a trusted advisor. You will learn how to create and conduct an effective needs assessment and how to turn this needs assessment into a shared vision with your client. You will also learn specific action items to help you build trust  more...

Building XML Web Services in Microsoft NET To introduce the concepts of XML Web Services, publishing, and accessing web services  more...

Building and Using Web Services To demonstrate how to build and use a .NET web service  more...

Building Web Services and Web Service Clients with Microsoft NET To demonstrate how to build a web service and web service clients in .NET  more...

Tables Accessibility and Standards in Dreamweaver CS3 When designing a site, it's important that your content is structured in an intuitive and accessible manner. Creating a site layout based on tables is one method of ensuring a consistent and easy to navigate web site. This course explores how to structure a site using tables, and examines creating and manipulating tables, layout modes, and working with tabular data. Building an accessible web site  more...

Getting Results by Building Relationships You are not the boss. You've been called "peer," "esteemed colleague," "invaluable staff member," and "friend," but no one's even come close to calling you "boss." When you stop to think about it, you realize you have no real authority whatsoever. In fact, you have much more power than you think, even if you are on the bottom rung of the corporate ladder. As Jack London said, "Life is not always a  more...

Obtaining Results from the Boss What does the word "boss" mean to you? Does it stand for Big Old Stubborn Sourpuss? Or does "boss" conjure an image of a level-headed, flexible, and thoughtful co-worker? Whatever the case, as an employee working in a subordinate role, it's up to you to learn how to get the results you desire. That means knowing how to do everything from building a relationship with your boss to dealing  more...

Introducing NET 3 5 and Visual Studio 2008 The Microsoft .NET Framework 3.5 is an environment for developing, deploying and running applications and web services on Windows platforms. The .NET Framework supports the use of different languages and libraries for application development. Application types include both Windows-Forms applications and Web applications. Visual Studio 2008 is an integrated development environment that includes a  more...

Building NET 3 5 Applications with Visual Studio 2008 ...drag-and-drop interface designer and many other tools for building and deploying .NET applications. Various enhancements have been added to the .NET Framework 3.5, including support for developing applications using Windows Presentation Foundation, Windows Communication Foundation, Windows Workflow Foundation, ASP.NET AJAX, Silverlight, and Windows CardSpace. This course illustrates how to  more...

Windows Services in C To demonstrate how to build, debug, deploy, and use Windows Services with C#  more...

Interoperability and Serviced Components in C To demonstrate how to access unmanaged code from .NET and vice versa, and how to build, deploy, and use serviced components  more...

NET Remoting in C To demonstrate how to create and use specific .NET Remoting services  more...

XML Data Access in C To explain how to use the .NET Framework to manage XML data  more...

Implementing Project Human Resource Management ...self. A few of the secrets to a project's success include building a project team through obtaining the necessary human resources, developing team competencies, and monitoring performance to boost project performance. Project Human Resource Management is concerned with acquiring, cultivating, and overseeing human resources on projects. This course focuses on the inputs, tools and techniques,  more...

Overview of Project Managing a PRINCE2-aligned Project ...t every work effort is a project, from constructing a new building to designing and delivering a new information management system. As projects become the primary method for getting things done and effecting organisational change, it is crucial to choose a good and proven method for managing projects. This course introduces you to project management practices and standards advocated by the  more...

Using Text in Flash MX 2004 To demonstrate how to use text and to give an overview of components and form building in Flash MX 2004  more...

Building ASP NET Applications To introduce the basic elements in writing ASP.NET pages  more...

XML Web Services and Microsoft NET To introduce the concepts of XML web services, publishing, and accessing  more...

Building Web Services and Web-Service Clients with Microsoft NET To build a web service and web-service clients in .NET  more...

Building ADO NET DataSets To describe how to use ADO.NET's disconnected DataSet object model, including DataSets, DataAdapters, DataTables, DataRelations, DataRows, and DataColumns  more...

Building ADO NET DataSets To describe how to use ADO.NET's disconnected DataSet object model, including DataSets, DataAdapters, DataTables, DataRelations, DataRows, and DataColumns  more...

Windows Services in VB NET To show how to build, debug, deploy, and use Windows Services with Visual Basic .NET  more...

Interoperability and Serviced Components To show how to access unmanaged code from .NET and vice versa, and how to build, deploy, and use serviced components  more...

NET Remoting To create and use specific .NET Remoting services  more...

XML Data Access in VB NET To use the .NET Framework to manage XML data  more...

Team Conflict The Seeds of Dissent Teams are a fact of corporate life. Think about all the team buzzwords. There are cross-functional teams, self-directed teams, union teams, functional teams, total quality teams, and project teams--not to mention the concept of "The Dream Team." If there's anything that's predictable about these high-powered teams, it's the inevitability of conflict. Many teams fail to recognize that there's power  more...

Analyzing Workplace War Zones A team would be worthless if everyone agreed on every issue. The purpose of teams is to facilitate discussions and foster creativity. Sometimes the same discussions and creative thoughts that help the team can also bring about conflict. Nobody is perfect and not everyone is going to get along. It's important that teams identify and target any problems before they escalate. At the end of this  more...

Getting Past Clashes Valuing Team Diversity Teams have diverse personalities, skills, and interests that are challenging to put together. You may not get along with every team member, but it's important that you can work together to achieve the same goal. At the end of this course, you'll have the skills needed to work with different personality styles, control your gut reactions to difficult people, and deal with difficult team members.  more...

Conquering Conflict through Communication How many times have you said nothing because it was "good for the team" or got angry before thinking over the situation? These examples illustrate how important communication is in the workplace. Communication is more than what you say. It's what you don't say, how you listen to others, and how you listen to what you say. At the end of this course, you'll have the skills you need to listen  more...

The Path to Peace and Harmony A saying goes, " We will never be better as a team than we are with each other." The road to peace and harmony involves working with every team member toward mutual goals. Each team member must be involved to set the stage for success. Continuous improvement and teamwork are vital to creating a team that works and stays together. How can your team reach harmony? At the end of this course, you'll  more...

Manager s Performance Guide - Team Conflict Skills There is little doubt that today's organizations are experiencing unprecedented changes in how they define themselves and accomplish their work. Nowhere are these changes more evident than in organizations' training and development departments. Managers are increasingly being asked to show how their training efforts add value to the organization, and that means being able to measure performance.  more...

Effective Team-building Strategies For a team to succeed, its members must want to win. Specifically, each team member must place the team's goals ahead of his own goals so that the team may be victorious. Team motivation can come from a variety of sources, the most usual of which is the team leader. But what if your team leader doesn't have the necessary leadership skills? Or what if she does, but she applies them ineffectively?  more...

Effectively Communicating in Teams Teams rely on the participation, input, and opinions of all team participants. Learning to speak up and encouraging others to open up are important to a team's communication. Giving and receiving feedback gracefully is another critical part of communicating with team members. Without effective feedback, little will be accomplished. Effective team communication skills don't just happen. In this  more...

The Individual s Role in a Team You can't have a team without first having a collection of individuals. But a team is more than just the sum of its parts. Effective team members go beyond themselves and their personal desires and goals. If you want to be an effective team member, your challenge is to put the team first--which means maximizing your contributions to help the team accomplish its purpose. In this course, you'll  more...

Team Leadership - Developing a High-Performance Team Team Leadership: Developing a High-Performance Team gives the student an overview of the uses of teams in the corporate world and explains the creation and leadership of effective teams. The program covers how to choose the right type of team, steps for developing a team communication process, the team leader's responsibilities, and guidelines to help the team leader maintain a high-performance  more...

Team Leadership - Conducting Productive Team Meetings Team Leadership: Conducting Productive Team Meetings gives the student an overview of conducting meetings in a team setting and explains the development of meeting agendas. The program covers in detail the steps for developing agendas and conducting team meetings, the different types of meetings, and the guidelines for preventing ineffective team meetings.  more...

Team Leadership - Promoting Your Team s Effectiveness Team Leadership: Promoting Your Team's Effectiveness offers the student an overview of how to set goals, prevent team ineffectiveness, and measure individual and team performance. The program covers in detail the steps for setting effective goals, the steps for measuring team and individual performance, and the advantages and negative effects of diversity.  more...

Project Teams - Participating on a Project Team Project Team Management: Participating in a Project Team offers the student information required to understand types of projects and project teams. The program covers guidelines for resolving conflict within a project team and for helping team members reach consensus. It also offers information on the personal responsibilities and communication skills needed to participate on a project team.  more...

Project Teams - Applying Team Building Techniques Project Team Management: Team Building Techniques offers the student information required to improve communication in a project team setting. The program covers guidelines for expressing yourself assertively, identifies team roles, and explains how to avoid common pitfalls in project team meetings.  more...

Project Teams - Building a Project Team Project Teams: Building a Project Team offers students information required to establish and improve project teams. The program details guidelines for team goal setting, identifies motivational theories that impact project teams, and offers ways to manage a project team during times of change.  more...

Virtual Team Management - Developing Virtual Teams In Virtual Team Management: Developing Virtual Teams, you will learn about the nature of virtual teams, including the characteristics and types of virtual teams. You will also learn what needs virtual team members have, as well as the types of technology virtual teams use to communicate. In addition, you will learn how virtual teams can overcome trust and communication barriers, as well as how to  more...

Virtual Team Management - Managing Virtual Team Relationships In Virtual Team Management: Managing Virtual Team Relationships, you will learn how to be an effective virtual team manager. You will learn the seven functions that virtual team managers must perform and the four factors that can hamper a virtual team manager's success. In addition, you will learn about the importance of boundary management and how virtual team managers can be effective boundary  more...

Virtual Team Management - Coaching Virtual Team Members In "Virtual Team Management: Coaching Virtual Team Members," you will learn how to use coaching techniques to improve your virtual team members' performance, such as how to prevent and resolve conflict in virtual teams and how to provide recognition appropriately. In addition, you will learn the steps you should follow when addressing performance issues with virtual team members, as well as the  more...

Advanced Project Management - Building Productive Stakeholder Relationships ...Building Productive Stakeholder Relationships teaches learners how to classify stakeholders as primary, strategic, and operational sponsors and how to determine stakeholders' needs and expectations. It covers how to create a formal communication plan, how to resolve conflict with stakeholders, and what steps are commonly used to control change. Finally, it teaches questions to ask stakeholders  more...

Launching Successful Virtual and On-site Teams One factor that defines team success is the way in which a team is launched. Quickly moving an on-site or a virtual team into high-performance mode takes planning, strategizing, and a seamless launch. In this course, you'll learn techniques for setting up a successful team that can be applied to an on-site or a virtual environment. First, you'll learn strategies for selecting high-performing team  more...

Leading High-performance On-site Teams Successful on-site teams are characterized by clear direction, team member trust, and effective communication and conflict-resolution strategies. In the early stages of team development, leaders must set up structures and processes that support the development of these team characteristics. This course offers strategies for leading an on-site team during the first two stages of team  more...

Leading High-performance Virtual Teams Virtual teams are emerging as the basic unit for conducting business in the 21st century. Virtual communication networks have made virtual teams possible, while globalization has made them a necessity. Leading virtual teams presents new challenges to leaders and managers. Virtual team leaders must find ways to successfully manage people who are separated by distance, time zones, and cultural  more...

Facilitating Virtual and On-site Teams Knowing how to facilitate maturing on-site and virtual teams is critical, because it is at this time that teams typically reach peak performance. Mature teams begin to perform independently, and it's important that the leader's role changes to that of a facilitator. This course will cover the facilitation of on-site and virtual teams as teams mature. It will introduce the development stages of  more...

The Six Sigma Change Agent What is a Six Sigma?? change agent? How does one advocate change on a business-wide level? What are the skills required and the techniques used? In this course, you'll learn about the roles and responsibilities of the Six Sigma change agent. You'll explore ways to build a change management process and how to plan for change implementation. Effective communication is central to Six Sigma success,  more...

Building a Firm Foundation The behavioral-based interviewing process begins with laying a firm foundation for success. Before you bring a candidate in for the interview, much work must be done behind the scenes. This course will help you set the stage for success. You'll understand why hiring is the key to your organization's success, and you'll learn about the legalities of hiring. You'll explore various hiring options and  more...

Experiencing the Behavioral-based Interview How will you know if you're in a behavioral-based interview? What can you do to build rapport during the process? How should you formulate your answers? What will help you be most effective? The answers to all of these questions are contained in "Experiencing the Behavioral-based Interview." In this course, you'll get the inside information on what you'll be asked and how to respond. You'll be  more...

Interviewing Effectively The employment interview is at the heart of the recruitment process for most organizations, and successful interviews don't just happen. They are the result of careful planning and preparation. Interviews are time consuming, and although you will not want to skimp on them, you have to use the available time as efficiently as possible. This course shows you how to screen and manage the interview  more...

HR s Strategic Role in the Organization HRCI SPHR ...d legislations, and the role of HR in risk management and building strategic partnerships. This course prepares HR professionals and management who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination. The content in this course is based on the Strategic Management functional area of the HR Body of Knowledge  more...

Managing Upward Relationships ...s. The focus is on the skills and strategies that support building positive and productive upward relationships and optimizing individuals' and organizations' performances. This course also offers the managers a common-sense perspective on how to keep their bosses happy, productive, and successful for their own success and for fostering a good work environment. This requires managers to learn  more...

Tomorrow s Managers Competencies "It takes all the running you can do to keep in the same place." Lewis Carroll's words in Through the Looking Glass, have never been more applicable than today. The workplace is changing. Today's managers are competing for skilled workers, facing high turnover, and coping with technology changes that occur at warp speed. Effective managers must be less product-oriented, and more people-oriented.  more...

Managing as Coach and Counselor ... their self-esteem, confidence, and competence, you'll be building on the bottom line. This course explores four coaching styles, and the methodology to use them all. You'll also discover techniques to overcome employee resistance. Another key learning module is designed to get your workers past the confusion or mistrust that comes with having a new kind of boss. After all, if you are suddenly  more...

Introduction to Online Branding Are you thinking about moving a product into the e-marketplace; that is, sell it on the Internet? This course will provide the learner with a comprehensive overview of the effects the Internet has on marketing a particular brand. Beginning with a brief review of the basics of branding, the learner will then move on to explore how, using traditional principles, today's e-marketers are refining  more...

Strategies for Building an Online Brand ...e. This course will provide marketers with strategies for building strong online brands by maximizing the interactive nature of the Web. The course begins by identifying key branding objectives and provides useful strategies to take offline brands into an online environment. Additionally, the course explores tactics for building and maintaining long-term online customer relationships. The use  more...

Leading by Enabling In this course, you'll learn how to enable your employees by providing more choices and fostering competence. You'll understand why offering visible support to your people makes them able to "make the call" when necessary. This course will also assist you in discovering common aspirations, improving your interpersonal skills, communicating your passion, and making your vision tangible. You will  more...

Total Quality Management - Essentials of TQM In Total Quality Management Fundamentals you will learn concepts and the history of Total Quality Management. Beginning with the benefits of a total quality solution, the course then explores the origins of total quality, comparing it with traditional management practices. It then goes on to teach the learner about the cost of quality, building a quality framework, managing organizational change  more...

Managing High Performers - Defining and Finding High Performers Managing High Performers: Defining and Finding High Performers, helps the learner to better identify high performers and, having recruited them, monitor and meet their needs. High performers must be motivated, and this course includes practical guidelines for establishing trust and building rapport with them. It also offers advice on how to successfully recruit high performers..  more...

Executive Level Leadership - Change and the Executive Leader Executive Level Leadership: Change and the Executive Leader addresses the change process, ways to identify resistance to change, and how to overcome that resistance. In addition, this program covers trust-building methods, power-sharing techniques, and how to keep employees informed during the change process. This program also covers pitfalls to avoid during the change process.  more...

Oracle PL SQL Procedures Functions Packages ... the basics of PL/SQL subprograms. This course covers the building and invoking of procedures and functions. Additionally, this course introduces the basics of creating and using packages. L earn To: Identify the types and components of a subprogram. Create a subprogram. Create and use packages. C ontent Emphasis Skills-Based A udience Application Developers,  more...

Building Cisco Multilayer Switched Networks Curriculum ...Building Cisco Multilayer Switched Networks Curriculum includes the following courses: Building Cisco Multilayer Switched Networks: Part 1 Building Cisco Multilayer Switched Networks: Part 2 Building Cisco Multilayer Switched Networks: Part 3 Building Cisco Multilayer Switched Networks: Part 4 To review individual course descriptions, please return to the previous page and select the  more...

Designing Cisco Internetwork Solutions Part 2 ...ess and distribution considerations for Enterprise Campus building design. Differentiate between L2, L3, split L2, and dual-path L3 Enterprise Campus Backbone designs. Identify considerations for designing the Server Farm module. Identify considerations for designing the Edge Distribution module. Unit 2: Enterprise WAN Design and Implementation (4 hours) Identify characteristics of  more...

Macromedia Captivate 1 0 Building Simulations Development Curriculum The Macromedia Captivate 1.0: Building Simulations & Development Curriculum includes the following courses: Macromedia Captivate 1.0: Getting Started Macromedia Captivate 1.0: Developing Movies Macromedia Captivate 1.0: Movies, Quizzes & MenuBuilder To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Lotus Domino R5 Development Part 9 Web Site Design ...tudents will learn how to identify the considerations for building a Web site and the procedure to set up a Domino Server, a Virtual Server and a Virtual Host; set up site-wide searching and domain-wide searching on a Domino server; set up certificate authority on a Domino Web site, set up SSL and HTTPS on a Domino server; and identify the features of LDAP and set up LDAP on a Domino Server.  more...

Lotus Domino R5 Development Part 8 Application Architecture Course Overview This is the eighth course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify the  more...

E-Commerce Curriculum The Complete e-Commerce Curriculum includes the following courses: Introduction to e-Commerce Evaluating e-Commerce Options e-Commerce Security e-Commerce Implementation Issues Building an e-Commerce Business Case To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Building an E-Commerce Business Case ... Learning Time: 6-8 hours Objectives: Unit 1: Building Online Revenues (1 - 2 hours) Identify the guidelines for an online business plan. Identify the guidelines for building a B2B transaction environment. Identify the guidelines for building a B2B transaction model. Identify the corporate benefits of online revenue-reporting systems. Identify the components of an  more...

Oracle Reports R6 Report Fundamentals ...to, the key features of Report Builder, steps involved in building a standard tabular report and report layout styles. In addition, this course will help participants learn how to use the Live Previewer, store reports, and migrate report definitions from Developer/2000 Release 1 to Oracle Reports Release 6. This course is based on Oracle's ILT course, Oracle Developer: Build Reports. L earn  more...

Oracle Report Builder Controlling Reports ...port, and use Report Builder's built-in package. Finally, building reports for different environments will be covered. L earn To: Identify the regions of a report template. Modify template regions Register a predefined template. Add an image to a predefined template. Create and reference user and system parameters. Create valid lists of values for parameter input. Identify  more...

Oracle Report Builder Report Fundamentals ...oduces the learner to the key features of Report Builder, building a standard tabular report, and report layout styles. In addition, this course will help participants learn how to use the Live Previewer, store reports, and migrate report definitions from Developer/2000 Release 1 to Developer/2000 Release 2. L earn To: Identify the features and components of Report Builder.  more...

C Programming - Part 1 ...n to its standardized form of ANSI version. Sequence the building block elements that form a complete C program. Match the steps of the program development cycle in C with their functions. Compile a given C program by using the gcc compiler of the GNU Foundation. Match the lexical elements of C with their types. Identify the data type to be used in a given situation. Identify the valid  more...

Introduction to E-Commerce ...ards. E-commerce in Enterprise. E-commerce Technology Building Blocks. Audience: This course is intended for Managers and technical staff with little experience of e-commerce. Deployment: e-Learning/Self-Study Accreditation CEU credits: 0.70 CEUs Language Options: Japanese, Chinese, Brazilian Portuguese, US English Total Learning Time: 7 hours  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 2 ... the OLAP Services architecture. Match the activities in building an OLAP Data Warehouse with the tasks involved in the activities. Identify the advantages of aggregation. Select the most appropriate table to answer a given user query. Identify the design issues that are relevant for the design of cubes, base tables, fact tables and dimension tables. Unit 2: The Data Warehousing Process  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 5 ... for programmers using Visual Basic 6.0 and are currently building desktop applications and accessing corporate databases. Participants should have completed the first four courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: ActiveX Document Duration: 1 - 2 Hour(s) Identify the benefits of using ActiveX documents. Create a new ActiveX document  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 4 ... for programmers using Visual Basic 6.0 and are currently building desktop applications and accessing corporate databases. Participants should have completed the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: MTS Transaction Services Duration: 2 - 3 Hour(s) Match the ACID properties of a Microsoft Transaction Server (MTS)  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 3 ... for programmers using Visual Basic 6.0 and are currently building desktop applications and accessing corporate databases. Participants should have completed the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: SQL Server in Enterprise Solutions Duration: 3 - 4 Hour(s) Identify the features of SQL Server that make it suitable for  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 2 ... for programmers using Visual Basic 6.0 and are currently building desktop applications and accessing corporate databases. Participants should have completed the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Microsoft Transaction Server (MTS) Duration: 2 - 3 Hour(s) Identify the features of MTS. Identify the system requirements for  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 1 ... for programmers using Visual Basic 6.0 and are currently building desktop applications and accessing corporate databases. Participants should have completed Designing and Implementing Desktop Applications with Microsoft Visual Basic 6.0 (Courses 72590 - 72594). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Microsoft Enterprise Development Strategy Duration: 2 - 3  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 5 ...e the process for signing an ActiveX control. Unit 3: Building Internet Application Duration: 2 Hour(s) Identify the basic operations of the WebBrowser control. Identify the main WebBrowser control properties, methods and events used in creating a browser application. Identify the properties of an Active document. Identify the features of the UserDocument object. Identify the  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 4 ...t procedure for the Internet Explorer object. Unit 2: Building Reusable COM Components Duration: 2 - 3 Hour(s) Identify COM component types. Identify the differences between in-process and out-of-process components. Create a new ActiveX DLL or ActiveX EXE project. Set project properties for a COM component. Set the Instancing property for a class module. Write code to declare  more...

Visual InterDev 6 0 Building Web Sites and Pages C ourse Overview This is the second course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the deployment stages of a Web project and create a Web project; deploy applications on the Web and  more...

Brand Management Developing a Brand Strategy ...ent: Developing a Brand Strategy gives you information on building, defending, and developing brand equity as well as introducing new brands. The program also explains the processes for developing secondary and sub-brands. Additionally, the program provides you with guidelines for building brand extensions and releasing a brand internationally. By applying the information in this program, you  more...

Sales Skills Gaining Customer Commitment ... Complete three actions to help you when building relationships with clients. Ask situation-appropriate questions during the sales process. Respond to a client based on his or her stage of need. Explain how your product or service meets the key issues. Manage a client's  more...

Brand Management Branding on the Web Brand Management: Branding on the Web gives you information about branding on the Internet. The program provides you with processes for branding on the Internet, creating a secondary brand on the Internet, and how to introduce a brand on the Internet. Additionally, the program provides you with guidelines for each process as well as guidelines for developing effective Internet brand names. By  more...

Professional Selling Over the Phone Prospecting ...n addition, the program offers the student guidelines for building and maintaining relationships with prospects. Learn To Choose information you should leave on a prospect a a s voice mail. Select the guidelines for building business relationships with prospects. Select the guidelines for maintaining  more...

Sales Management Building a Championship Sales Team ...Building a Championship Sales Team teaches students how to ensure the effectiveness of a sales team. The program covers how to be a successful sales manager, how to select sales professionals, and how to build unity in a sales team. The program also focuses on how to interview successfully, how to build relationships and trust within a sales team, how to train sales professionals and set  more...

Sales Management Motivating Sales Teams to Win ...l Learning Time 2 to 4 hours Objectives Unit 1: Building Motivation in a Sales Team (0.5 - 1 hour) Identify the actions you can take to ensure that sales team members have high motivation levels. Apply the appropriate actions to ensure that sales team members have high motivation levels. Identify the functions of a  more...

Consulting Skills Building Consulting Relationships ...Building Consulting Relationships explains how to determine whether your organization could benefit from a consultant's services. It also teaches how to manage internal resistance to consultants, how to communicate effectively with consultants, and what to include in a legally binding consulting contract. Learn To Identify the steps to determine the need for a  more...

Oracle Database 10g PL SQL Fundamentals Part 1 ...rations for handling nulls. Identify considerations for building Boolean conditions. Identify the syntax of loop statements. Identify the syntax for controlling explicit cursors. Identify the syntax for using cursor FOR loops. Identify the syntax used to obtain status information about a cursor using explicit cursor attributes. Identify the syntax of the FOR UPDATE clause.  more...

Networking Technologies Series TCP IP Protocols ...tocols Duration: 2 Hour(s) Identify the methods of building a routing table. Identify the features of a routing daemon. Match direct and indirect routing types with their features. Sequence the steps in the updating of routing information between two interconnected networks. Identify the feature of Gateway-to-Gateway Protocol (GGP). Identify the features of the GGP. Identify the  more...

Building Cisco Remote Access Networks Curriculum The Building Cisco Remote Access Networks Curriculum includes the following courses: Building Cisco Remote Access Networks: Part 1 Building Cisco Remote Access Networks: Part 2 Building Cisco Remote Access Networks: Part 3 Building Cisco Remote Access Networks: Part 4 To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Building Cisco Remote Access Networks Part 1 ...our-part curriculum that prepares the learner to take the Building Cisco Remote Access Networks (BCRAN) v2.0 exam. The course starts with coverage of the basics of WAN technologies and components. The areas then covered are: security in expanding networks, the configuration of asynchronous connections, and controlling network access through PPP. Learn To: Identify characteristics of  more...

Building Cisco Remote Access Networks - Part 2 ...our-part curriculum that prepares the learner to take the Building Cisco Remote Access Networks (BCRAN) v2.0 exam. The course offers an overview of cable and DSL technology, the configuration and troubleshooting of DSL, Virtual Private Networks, and the creation of IKE and IPSec security policies. Learn To: Identify features of broadband technology. Identify features of Network  more...

Building Cisco Remote Access Networks - Part 3 ...our-part curriculum that prepares the learner to take the Building Cisco Remote Access Networks (BCRAN) exam. The course focuses on ISDN, with coverage of ISDN BRI, PRI and DDR. Optimizing usage of DDR interfaces is covered. The course closes with comprehensive coverage of Frame Relay connections. Learn To: Identify features of Integrated Services Digital Network (ISDN) technology.  more...

Building Cisco Remote Access Networks Part 4 ...our-part curriculum that prepares the learner to take the Building Cisco Remote Access Networks (BCRAN) exam. The course focuses on two main areas - quality of service and user access security. Learn To: Identify features of quality of service (QoS). Identify types of problems that can occur when merging different traffic streams. Identify the issues that can affect QoS.  more...

Process and Function Modeling ...o bridge the gap between analysis and design. Unit 2: Building a Basic Process Model Duration: 2 Hour(s) Identify a process. Identify a process step written to conform to standards. Identify processes from the business requirements and label a process on a process diagram. Identify an organization unit. Identify the purpose of an organization unit when used in a process model.  more...

Visual InterDev 6 0 Building Web Sites and Pages Course Overview This is the second course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the deployment stages of a Web project and create a Web project; deploy applications on the Web and use  more...

IIS 4 0 Creating Configuring a Web Server - Part 3 Course Overview This is the third course in a four part series that will provide students with the knowledge to support the various features of Microsoft Internet Information Server 4.0. Participants will gain an understanding of the product's architecture and perform the procedures to install, configure, and implement Internet Information Server. L earn To: Create and interpret  more...

Building Cisco Multilayer Switched Networks Part 1 This course covers network models, network switches, and switch deployment. It then goes on to teach about catalyst images and connectivity, as well as configuring VLANs and VTP. Learn To: Identify features of each communication type in a large network. Identify features of a Layer 2 switch. Identify features of routers. Identify features of VLANs. Identify differences between  more...

Building Cisco Multilayer Switched Networks Part 2 This course covers network models, network switches, and switch deployment. It then goes on to teach about catalyst images and connectivity, as well as configuring VLANs and VTP. Learn To: Identify features of transparent bridges. Identify how Spanning Tree Protocol (STP) prevents bridging loops. Identify the features of the BID that can be chosen as the root switch. Identify Cisco  more...

Building Cisco Multilayer Switched Networks Part 3 This course covers module and router redundancy, as well as AVVID services and applications. Beginning with RPR and HSRP, the course then looks at configuring IP multicasting and IP telephony, as well as implementing QoS solutions. Learn To: Identify features of hardware redundancy. Identify features of redundant supervisor engines. Identify guidelines for configuring Route Processor  more...

Building Cisco Multilayer Switched Networks Part 4 This course covers network optimization and securing multilayer switched networks (MSNs). It then examines Metro Ethernet connectivity and tunneling, as well as EoMPLS encapsulation. Learn To: Identify techniques for enhancing network performance. Identify guidelines for configuring Switched Port Analyzer (SPAN) and Virtual Switched Port Analyzer (VSPAN). Identify guidelines for  more...

Building Scalable Cisco Internetworks Curriculum The Building Scalable Cisco Internetworks Curriculum includes the following courses: Building Scalable Cisco Internetworks: Part 1 Building Scalable Cisco Internetworks: Part 2 Building Scalable Cisco Internetworks: Part 3 Building Scalable Cisco Internetworks: Part 4 To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Building Scalable Cisco Internetworks Part 1 This course teaches advanced IP addressing concepts. This course also examines advanced IP routing principles, including static and dynamic routing characteristics, classful and classless routing, and automatic route summarization across network boundaries. Learn To: Identify network layer elements of a scalable network. Identify benefits of IPv6. Identify circumstances for using  more...

Building Scalable Cisco Internetworks Part 2 This course examines Open Shortest Path First (OSPF), which is one of the most commonly used interior gateway protocols in IP networking. OSPF is a standards based routing protocol. Configuration and verification of OSPF within a Cisco router is taught. Each of the important OSPF commands is explained and described in an example. Learn To: Identify characteristics of OSPF protocol.  more...

Building Scalable Cisco Internetworks Part 3 This course describes the features and operation of Enhanced Interior Gateway Routing Protocol (EIGRP). It teaches how to configure EIGRP. This course also introduces Intermediate System-to-Intermediate System (IS-IS) technology structures and protocols, as well as basic configuration examples. Learn To: Identify benefits of Enhanced Interior Gateway Routing Protocol (EIGRP). Identify  more...

Building Scalable Cisco Internetworks Part 4 ...urse of a four-part series that prepares learners for the Building Scalable Cisco Internetworks Exam (BSCI 642-801). This course teaches the Border Gateway Protocol (BGP) and about manipulating routing updates. With multiple connections, the Border Gateway Protocol (BGP) is an alternative to using default routes to control path selections. Configuring and troubleshooting BGP can be complex.  more...

Strategic Sales Series The Strategic Sales Series includes the following courses: Strategic Sales: Gaining Access to the Executives Strategic Sales: Building the Executive Relationship Strategic Sales: Developing Executive Proposals To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Strategic Sales Building the Executive Relationship ...Building the Executive Relationship, you will learn how to adapt to the four primary behavioral styles you may encounter in executive sales, and you will learn how to build your credibility when selling at the executive level. Additionally, you will identify the types of questions you should ask when diagnosing a prospect?s need, and you will discover how to create a custom solution based on  more...

Brand Management Series The Brand Management Series includes the following courses: Brand Management: Fundamentals of Brand Management Brand Management: Building Brand Equity Brand Management: Managing Brand Equity Brand Management: Developing a Brand Strategy Brand Management: Integrated Marketing Brand Management: Branding on the Web To review individual course descriptions, please return to the previous  more...

Consulting Skills Series The Consulting Skills Series includes the following courses: Consulting Skills: Building Consulting Relationships Consulting Skills: The Consulting Process Consulting Skills: Serving as an Internal Consultant To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Sales Management Series The Sales Management Series includes the following courses: Sales Management: Building a Championship Sales Team Sales Management: Leading a Sales Team Sales Management: Motivating Sales Teams to Win To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

XML Building XML-Based Web Applications Curriculum ...Building XML-Based Web Applications Curriculum includes the following courses: Building XML-Based Web Applications--Part 1 Building XML-Based Web Applications--Part 2 Building XML-Based Web Applications--Part 3 Building XML-Based Web Applications--Part 4 Building XML-Based Web Applications--Part 5 To review individual course descriptions, please return to the previous page and select  more...

XML Building XML-Based Web Applications Part 1 ... environment using Microsoft Windows DNA technologies and building Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software Engineer. Suggest a working knowledge of COM+, IIS, ASP, and Visual Basic, and preferably have used Visual InterDev. Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN,  more...

XML Building XML-Based Web Applications Curriculum ...Building XML-Based Web Applications Curriculum includes the following courses: Building XML-Based Web Applications--Part 1 Building XML-Based Web Applications--Part 2 Building XML-Based Web Applications--Part 3 Building XML-Based Web Applications--Part 4 Building XML-Based Web Applications--Part 5 To review individual course descriptions, please return to the previous page and select  more...

XML Building XML-Based Web Applications Part 1 ... environment using Microsoft Windows DNA technologies and building Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software Engineer. Suggest a working knowledge of COM+, IIS, ASP, and Visual Basic, and preferably have used Visual InterDev. Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN,  more...

XML Building XML-Based Web Applications Part 2 ... environment using Microsoft Windows DNA technologies and building Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software Engineer. Suggest a working knowledge of COM+, IIS, ASP, and Visual Basic, and preferably have used Visual InterDev. In addition, learners should have taken the first part of the series (73221). Content Emphasis  more...

XML Building XML-Based Web Applications Part 2 ... environment using Microsoft Windows DNA technologies and building Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software Engineer. Suggest a working knowledge of COM+, IIS, ASP, and Visual Basic, and preferably have used Visual InterDev. In addition, learners should have taken the first part of the series (73221). Content Emphasis  more...

XML Building XML-Based Web Applications Part 3 ... environment using Microsoft Windows DNA technologies and building Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software Engineer. Suggest a working knowledge of COM+, IIS, ASP, and Visual Basic, and preferably have used Visual InterDev. In addition, learners should have taken the first two parts of this series (73221 and 73222.  more...

Balanced Scorecard Implementing ...to the balanced scorecard model. Identify the steps to building a Balanced Scorecard. Identify how strategy maps support balanced scorecards and how they are constructed. Audience: This course is for executives, directors, and managers who are seeking to formalize their corporate strategy and looking to implement the balanced scorecard within their organization to achieve strategic  more...

Self Development Positively Influencing Others ... actively, understanding Satir modes and sensory systems, building rapport, and responding appropriately to verbal attacks. In addition, the program details the process for empowering others. Learn To Identify steps to improve and encourage active listening skills. Identify the Satir modes and appropriate responses to the Satir modes.  more...

Career Development Professional Networking ...fectively, steps for communicating effectively, steps for building beneficial relationships inside and outside an organization, the difference between a mentor and coach, and the steps for choosing a mentor or coach. Learn To Use steps of the process for networking effectively. Differentiate between the necessary credentials for a  more...

Advanced Project Management Series ...es the following courses: Advanced Project Management: Building Productive Stakeholder Relationships Advanced Project Management: Project Estimating Techniques Advanced Project Management: Managing Accelerated Projects Advanced Project Management: Setting Up a Project Office Advanced Project Management: Portfolio Management Advanced Project Management: Project Management Maturity To  more...

Crystal Reports 8 5 Introductory Report Design Part 2 ...tify the types of formulas and functions that are used in building reports and creating links. • Insert and format sections in a report. • Insert and customize cross-tab objects. • Identify the procedures for creating maps and using Map Analyzer to zoom, order map layers, and resolve data mismatches. • Identify how to use charts in reports. Audience The  more...

SAP R 3 Variant Configuration Config Scenario ...gle level production order scenario. Learn To: a Building up the knowledge base. a Configuration parameters. a Logistics master data. a Price determination in sales. a Price determination in purchasing. a Fixed product variants. a Simulation and configuration scenario. a Simulation. a Single level production order.  more...

WebSphere MQ Programming I ... Identify the key considerations involved in building a WebSphere MQ application. Unit 2: Major Calls a a Housekeeping (1.5 - 2 hours) Identify features of the MQCONN call. Identify features of the MQCONNX call. Differentiate between Customer Information Control System (CICS), batch, and Information  more...

WebSphere MQ Programming I ... Identify the key considerations involved in building a WebSphere MQ application. Unit 2: Major Calls a a Housekeeping (1.5 - 2 hours) Identify features of the MQCONN call. Identify features of the MQCONNX call. Differentiate between Customer Information Control System (CICS), batch, and Information  more...

CIW Enterprise Specialist Part 1 CORBA Intro IDL Clients ...ORBA framework, the Interface Definition Language and the building of CORBA clients. Topics covered include the role of the Object Management Group and each of the fundamental elements of the CORBA architecture, such as ORB, IDL, Object Adapters and CORBA Services, the IDL. The IDL constructs - modules, interfaces, attributes and operations are covered. Material is presented on the nonclass  more...

CIW Enterprise Specialist Part 2 CORBA Servers Adv Features Security ...s the second course in a five-part series that covers the building of CORBA servers, and advanced features such as Factory and callback objects, exceptions and DII, and CORBA security. The participant will learn how to use the IDL-to-Java compiler to generate server skeletons and how to implement CORBA objects using these skeletons. Server IDL skeletons, CORBA servers and naming services, and  more...

Database Technologies Introduction to SQL ...eeded to acquire a foundation-level understanding of SQL. Building on the basic relational database skills and knowledge acquired in the first course, this course teaches students the essential SQL statements, and associated variations, needed to perform fundamental data access and manipulation on a relational database. After taking this course, students will have a solid foundation in two  more...

Visual Basic NET-Windows Development Curriculum ...s Forms and controls.It describes the various options for building your own controls and explains how to expand the functionality of existing controls. The student is taught how to use .NET and COM components of the Windows Forms application, and how to use the Reporting and Printing features. The curriculum also covers the Debugging and Deploying Windows Forms Applications sections. This  more...

Visual Basic NET-Windows Development Part 2 ...building your own controls. It explains how to extend the functionality of existing Windows Forms control, combine multiple existing controls into a composite control, and build a new custom control. It also covers how to add design-time attributes and licensing support to a control. Learn To: o To identify features of extended controls. o To sequence the steps to implement visual  more...

Visual Basic NET-Distributed Applications Part 1 This course shows learners how to create and consume XML Web services, .NET Remoting objects, and Windows Services by using Visual Studio .NET and the Microsoft .NET Framework. Learn To: a To identify considerations for designing a distributed application. a To distinguish between features of Remote Procedure Call (RPC)-based and message-based architectures. a To  more...

CCNT Basic Telecommunications v6 0 Part 1 ... Line (DSL). Identify Consumer Premises Equipment (CPE) building blocks. Identify typical features of Consumer Premises Equipment (CPE). Identify features of components of Consumer Customer Premises Equipment (CPE) enterprise networks. Identify features and functions of telecommunications services. Identify features in the process of making calls. Identify features of basic  more...

Emotional Intelligence Developing Emotional Intelligence Skills ...luding being assertive, providing and accepting feedback, building positive work environments, and during sales. Learn To Identify the five abilities of Emotional Intelligence. Identify the benefits of Emotional Intelligence at work. Apply guidelines that will enable you to be assertive.  more...

Effective Presentations Planning a Presentation ... the presentation for the industry journalists. Unit 3: Building the Presentation (0.5 - 1 hour) Organize your presentation using three major sections. Accomplish three essential goals when presenting an introduction. Capture the audience's attention when presenting an introduction. Identify the five  more...

Advanced Interpersonal Communication Building Relationships ...Building Relationships offers the student guidelines for asking and answering questions, using nonverbal communication and power, and giving feedback when building relationships. The program also describes the various communication styles and offers techniques to use when communicating with them. Learn To Interact with an individual who displays a specific  more...

Advanced Interpersonal Communication Communicating with Co-Workers ...to learn the dynamics of interpersonal communication when building relationships. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Communicating with Supervisors (0.5 - 1 hour)  more...

Advanced Interpersonal Communication Comm to Build a Positive Culture ...etwork. Follow guidelines for building a supportive climate in an organizational culture. Audience Managers and supervisors who can influence creating a positive culture through communication. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK  more...

Cross Cultural Business Comm Devel Cross Cultural Comm Skills ... provided. Learn To Select the guidelines for building trust. Listen actively by paraphrasing a speaker's message. Follow the steps for providing positive feedback when communicating cross-culturally. Identify the steps for overcoming conflict when actions and expectations do not match. Identify the difference between a translator and an interpreter. Follow the rules  more...

Cross Cultural Business Comm Addressing Cross Cultural Bus Situations ...problems in a cross-cultural meeting. Guidelines for team building across cultures are also covered in this program, as well as suggestions for translating written documents. Learn To Identify items that are acceptable to bring to a cross-cultural meeting. Follow the steps for negotiating in a cross-cultural meeting. Follow the process for problem solving during a  more...

Excellence in Service Fundamentals for Employees ...their basic needs, recognizing how they evaluate service, building rapport with them, and avoiding customer service pitfalls. Create a positive environment through excellent internal customer service. Audience: This course is for employees and managers who want to learn the best methods for working with customers and exceeding their expectations. Deployment: e-Learning  more...

Excellence in Service Building a Customer Service Team ...Building a Customer Service Team, you will learn techniques to successfully select, train, and motivate employees to form a customer service team. You will identify important aspects of employment laws that affect your search for quality service employees. You will also learn how to develop a training program that is suitable for your customer service team and that will meet your organization  more...

Excellence in Service Building Lasting Customer Relationships ...Building Lasting Customer Relationships, you will learn how to build ongoing customer relationships by identifying and delivering a solid value proposition to your customers. You will then understand how to add value by increasing customer responsiveness, promoting customer knowledge, and developing customer loyalty. You will learn how to build on customer loyalty by focusing on both the  more...

Call Center Mgt Managing an Inbound Call Center ...tablish a call center. Select building considerations. Sequence the process for forecasting call volume. Guide the creation of a local call center. Audience The target audience for this series is all center managers who want to find ways to help their inbound call centers run more effectively.  more...

Customer Relationship Mgt Fundamentals of CRM ...nization who wants to better understand the techniques of building customer loyalty. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English 2 to 4 hours Objectives Unit 1: Creating Customer Loyalty (0.5 - 1 hour) Identify the benefits of creating loyal customers.  more...

Customer Relationship Mgt Implementing CRM ...nization who wants to better understand the techniques of building customer loyalty. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Becoming Customer Focused (0.5 - 1 hour) Identify ways to achieve CRM  more...

Customer Relationship Mgt eCRM ...nization who wants to better understand the techniques of building customer loyalty. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: eCRM Characteristics (0.5 - 1 hour) Identify the definition of eCRM.  more...

Sexual Harassment Resolving Sexual Harassment Claims ...with Mildred Parcels, Human Resources Manager. Mildred is building a team to investigate sexual harassment. Mildred is seeking only the most competent employees for the team. Becoming of member of Mildred a a s investigation team may lead to potential bonuses and promotions, so you have applied. While talking with Mildred, you will identify the benefits of establishing a system for resolving  more...

Implementing Wireless LANs Part 4 Site Design Installation ...ocumentation. Identify effects of building materials on Radio Frequency (RF) signal range. Identify aspects of firewalls and risers to consider during a site survey. Identify considerations for mounting antennas and access points (APs). Identify features of data cabling. Identify  more...

Recruiting Retention Internet Recruiting ...licants. Follow the guidelines for building a creative posting. Follow the guidelines for refining the posting. Simulation Overview: In this simulation you will meet with Customer Service directors Terry Jones and Caroline Harris, who are looking to fill Customer Service representative positions. They  more...

Women in Leadership Developing a Leadership Path ... Identify the guidelines for building relationships with co-workers. Identify the gender-biased perceptions that hinder women's ability to be perceived as credible leaders. Identify the guidelines for relating to male co-workers. Select the guidelines for relating to female  more...

Total Quality Management Fundamentals ...n goes on to teach the learner about the cost of quality, building a quality framework, managing organizational change and how to prepare for and lead a total quality solution. Learn To Recognize how Total Quality Management differs from traditional management practices. Recognize elements of a quality cost reporting system.  more...

Managing Performance Overcoming Performance Appraisal Challenges ... that moves at break-neck speed, and she is interested in building her skill base by exploring new job functions. However, in order to do that she will need to simplify some of her current tasks or delegate responsibilities to others. In the course of your status meeting with her, you must discuss what progress she has made in meeting her goals, and determine what you can do to help her toward  more...

Coaching Building Relationships ...Building Relationships, you will learn how to establish a coaching relationship with your employees, evaluate employees' personality types, and detect morale-building motivators. In addition, you will learn how to identify factors that can hinder an employee's willingness to trust. You will also learn the steps of the CARE process for establishing trusting relationships with your employees.  more...

Managing High Performers Defining Finding High Performers ... includes practical guidelines for establishing trust and building rapport with them. It also offers advice on how to successfully recruit high performers. Learn To To identify attributes of high performers. To identify attributes of a high-performing organization. To identify guidelines for gaining trust  more...

Project Management Human Resource Management ...learn how to develop and manage a project team, including building team cohesiveness and managing conflict. Learn To: Understand the importance of the Human Resource Management in the project management process. Understand the importance of Human Resource Planning in Human Resource Management. Understand the importance of Acquiring the Project Team in Human Resource Management.  more...

Advanced Project Mgmt Building Productive Stakeholder Relationships ...Building Productive Stakeholder Relationships teaches learners how to classify stakeholders as primary, strategic, and operational sponsors and how to determine stakeholders a a needs and expectations. It covers how to create a formal communication plan, how to resolve conflict with stakeholders, and what steps are commonly used to control change. Finally, it teaches questions to ask  more...

Team Leadership Developing A High Peformance Team ... Thomas, Sales Director. You need to follow the steps for building a team communication process. Unit 3: Leading Effectively (1 - 2 hours) Identify characteristics of leadership styles. Follow steps for guiding a team. Identify desirable characteristics of effective team leaders. Exhibit desirable  more...

Team Participation Teamwork Fundamentals ...ty styles. You will also learn the various stages of team building and understand how to overcome common problems that teams encounter. Learn To Differentiate between traditional and self-directed work teams. Address problems that occur within a team. Identify your responsibilities as a team member.  more...

Virtual Teams Participating in Virtual Meetings ...ions. Learn To Use team-building activities to enhance relationships among virtual team members. Build trust with members of a virtual team. Apply techniques to overcome a virtual meeting's ineffectiveness. List the four stages of a virtual team's social dynamics.  more...

Virtual Team Mgmt Developing Virtual Teams ...ce. Identify the three barriers to building effective virtual teams. Identify the problems that can develop if trust is lacking in virtual team efforts. Identify three ways to develop a cohesive virtual team. Identify the areas to consider when developing rules for virtual team communication.  more...

Virtual Team Mgmt Coaching Virtual Team Members ...nsists of a delivery coordinator, who offices in the same building with you, and an offsite account manager and sales engineer. In the first part of the simulation, you will lead the start-up meeting and will need to take actions that can prevent conflict on the team. During the second part of the simulation, you will meet with the team several weeks later and will need to follow the six steps  more...

Project Teams Applying Team Building Techniques ...Building Techniques offers the student information required to improve communication in a project team setting. The program covers guidelines for expressing yourself assertively, identifies team roles, and explains how to avoid common pitfalls in project team meetings. Learn To Identify guidelines for expressing yourself clearly.  more...

Principles of Marketing Writing a Marketing Plan ...plan, and the key elements of a marketing plan. Unit 2: Building the Elements of a Marketing Plan (0.5 - 1 hour) Identify the four types of analyses that should be conducted before creating a marketing plan. Identify the two types of objectives developed for a marketing plan. Identify the four types of marketing  more...

Project Teams Building a Project Team ...Building a Project Team offers students information required to establish and improve project teams. The program details guidelines for team goal setting, identifies motivational theories that impact project teams, and offers ways to manage a project team during times of change. Learn To Identify the levels of need being met according to Maslow's Hierarchy of  more...

Brand Management Building Brand Equity ...Building Brand Equity explains how brand management affects other functions in an organization, how marketing mix components can help build brand equity, and how to position a brand effectively in the marketplace. The program also details the stages for developing brand equity, the benefits brand equity provides, and the importance of maintaining brand equity. Learn To  more...

Administrative Assistant Skills Excelling as an Admin Assistant ... Identify the guidelines for building strong business relationships. Identify the guidelines for creating a stress management plan. Demonstrate an understanding of how to create a stress management plan. Work effectively with your supervisor. Manage the office  more...

Site Server 3 0 Commerce Solutions Curriculum ...s curriculum will help you achieve your MCSD and MCP+Site Building certification goals. L earn To: What is Electronic Commerce? Install Commerce. Maintain a Commerce Site. Create and Administering a Commerce Server with the Server Administration Pages. Customize a Site Through the Order Process Pipeline. Work with Pipeline Components. Integrate Microsoft Wallet with  more...

XML Building XML-Based Web Applications Part 3 ... environment using Microsoft Windows DNA technologies and building Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software Engineer. Suggest a working knowledge of COM+, IIS, ASP, and Visual Basic, and preferably have used Visual InterDev. In addition, learners should have taken the first two parts of this series (73221 and 73222.  more...

XML Building XML-Based Web Applications Part 4 ...ver by using XML. • Sequence the steps involved in building an XML data packet on a client and posting it to the server. • Identify features of building an XML data packet. Audience The intended audience for this course include individuals who operate a software development environment using Microsoft Windows DNA technologies and building Web applications. Job profiles  more...

XML Building XML-Based Web Applications Part 4 ...ver by using XML. • Sequence the steps involved in building an XML data packet on a client and posting it to the server. • Identify features of building an XML data packet. Audience The intended audience for this course include individuals who operate a software development environment using Microsoft Windows DNA technologies and building Web applications. Job profiles  more...