THE PLATINUM RULE: Powerful People Skills for Building Long Term Relationships (Tony Alessandra) ... and everybody you meet. You ll discover the best ways of building rapport, how to break the ice with strangers, how to quickly and accurately size people up, how to adapt your style to make the other person feel more comfortable, and a whole lot more. Once you understand and master The Platinum Rule, you ll be better equipped to build and maintain stronger relationships than ever before.
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