Online Building Technology eLearning
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From Learn Skills
Customer Service and Consulting



This title offers a series of ready to deliver topics
covering the basics of serving customers and
consultative selling. The consultative approach
combines interpersonal skills with expertise in product,
service and support to provide a professional, relevant
and personalised service.
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Customer Service and Consulting
From PDHengineer. com-Decatur Professional Development, LLC
Improving the Efficiency of Duct Systems
...roving The Efficiency of Your Duct System DOE ? Office of Building Technology, State and Community Programs Energy Efficiency And Renewable Energy ? DOE Publication DOE/EE0109 ? Revised November 1999 The student must take a multiple-choice quiz consisting of ten (10) questions at the end of this course to obtain PDH credits. State Board Acceptance This course can be used by professional
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