Instructor Led Business- Training

MBA Information Systems This is Masters in Business Administration degree program, that is specially designed to make the candidate a very strong technology powered individual with high job prospects. This post graduation program is divided in to two components: The Academic Component and the Industrial Component. The Academic component will be delivered in a distance learning format with contact classes. The  more...

ISO 14001 PREPARE FOR ISO ENVIRONMENTAL REGISTRATION. A company review, comparing ISO 14001 environmental requirements to the QMS (Quality Management System). STM auditor will review documentation, interview employees, etc. to assess if ISO principles are understood and put in practice. A formal report will be submitted within 2 business days to assist management alignment of the organizationa ™s  more...

Iso 9001-2008 ISO PRE CERTIFICATION AUDIT AND REPORT A company review, comparing ISO requirements to the QMS (Quality Management System). STM auditor will review documentation, interview employees, etc. to assess if ISO principles are understood and put in practice. A formal report will be submitted within 2 business days to assist management alignment of the organizationa ™s procedures and practice.  more...

ESD 2020 STM offers both a 3 hour class, an onsite ESD audit and gap analysis, and ESD 2020 Certification Preparation. PREPARATION FOR ESD 2020 Certification: Audit and training performed at your site. Gap analysis report drafted and delivered within 2 business days. Following the requirements found in ANSI/ ESD S20. 20. To become ANSI/ ESD S20. 20 certified (aka "registered") the customer  more...

The Meirc Conference - Leadership and Human Resources Identifying, Attracting and Developing Multicultural Leaders in GCC and Middle East Organisations * Insights from leading GCC corporate experts * Informative and practical workshops * New ideas for driving the leadership development journey Organizations globally are changing at an unprecedented pace. Business leaders are finding it more and more imperative to adapt to an increasingly  more...

Computer-Based Office Administration and Organization Understand and develop the competencies needed to run present and future offices. Enhance their business writing skills and organize their emails using MS Outlook 2007. Organize their office time using the MS Outlook 2007 calendar. Manage and coordinate their relationship with their managers using soft skills and computer-based methods. Develop and apply document management strategies.  more...

Advanced Business Writing Write advanced emails, memos and letters in a clear and concise way. Organize the content by using an effective introduction, body and conclusion. Present the written ideas in logical sequence. Satisfy the requirements of the reader by outlining his/her needs and benefits. Apply the ABC formula (Accurate, Brief and Clear) when writing.  more...

Fundamentals of Business Writing Write effective memos, letters and emails. Apply specific techniques regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being used. Use the correct English Language structure when writing.  more...

Report Writing for the Modern Business Research, plan and organize a cohesive and coherent report. Write an effective report covering its various stages and divisions. Reach the proper conclusions based on analysis of findings. Give strong recommendations based on the right conclusions. Illustrate reports with attractive visual aids.  more...

Advanced Finance for Non-Finance Professionals Identify managerial-level focus of Financial Statements and its impact on company's growth. Uncover the central Interrelationships between Financial Statements. Use the Cash Flow Statement to make important operating, investing, and financing decisions. Apply critical performance factors to understand the health of business units. Apply business planning and forecasting tools to  more...

Business and Financial Reporting Using Excel 2007 Boost Excel reporting expertise in Business, Finance, and Accounting. Perform automated reconciliation for speedy weekly and monthly reporting. Demonstrate proficiency in pivot tables and pivot charts. Slice and dice large accounting and business data in no time. Apply data reporting techniques to real-life business situations. Link your Excel with PowerPoint for dynamic data update.  more...

Business Finance for Government Entities and NGOs Grasp and comprehend the need for business finance for Government and NGO professionals. Identify important knowledge bases for assessing business continuity and survival. Utilize the economics of business to properly analyze business cases. Understand the effect of government fiscal and monetary policies on private businesses. Gain knowledge of International trade, business finance in  more...

Certified Accounts Assistant Define the accounting cycle. Discover how accounting affects their day-to-day business. Outline the components of financial statements. Perform the accounting closing cycle. Get up to date with accounting terminology that will enable them to perform more effectively at work.  more...

Consolidation of Financial Statements Workshop Recognize the process of consolidating financial statements. Identify what qualify as business combination and their related transactions. Apply the acquisition method for business combinations. Account for goodwill and non-controlling interests. Recognize the differences and similarities in the consolidation of financial statements between the International Financial Reporting  more...

Excel 2010 for Accountants and Business Professionals Boost Excel reporting expertise in business, finance, and accounting. Perform automated reconciliation for speedy weekly and monthly reporting. Design and create calculated columns using the new 2010 Data Analysis Expressions tool. Control multiple Pivot Table elements on one worksheet using the new 2010 slicer tool. Apply data reporting techniques to real-life business situations.  more...

Next Generation Excel Advanced Business and Financial Reporting Using Excel 2007 Advance their Excel skills to new heights of business reporting expertise. Design efficient business reporting and reconciliation models. Design, prepare, and email business and accounting reports in minutes. Develop dynamic business dashboards and scorecards to assist professionals in measuring performance and enhance decision making. Use advanced report development techniques by  more...

Advanced Compensation and Benefits Link effective compensation management to continuing business success. Design and carry out compensation surveys. Match compensation systems to organization culture. Design a performance based reward system. Discover the future of compensation in the region. Discuss the growing global trend towards a work/life balance.  more...

Competency-Based Human Resources Management Define competencies, their history and the important role they play in Human Resources and the organization. Analyze the main components of a competency and the differences between each. Extract competencies from business plans and apply the steps needed in designing competency frameworks and models. Apply competencies in the recruitment and selection processes. Use competencies for  more...

Employee Engagement Going the Extra Mile Understand the value of employee engagement to an organization and explain it. Measure the level of employee engagement in their organization. Design, carry out and interpret implement engagement surveys. Design, build and implement the requirements for an engagement culture. Identify, develop and champion the required change initiatives. Measure and track the impact of engagement on  more...

HR for Line Managers and Non-HR Demonstrate understanding of the main functions and strategic role of HR Management in modern organizations. Explain the role of ?intangibles' in creating organizational value. Show why HR Management is every manager's basic responsibility. Demonstrate how line managers can add value to their organizations by mastering the role of ?Employee Champion' and ?Talent Manager' within their  more...

Organization Structure and Workforce Planning Link the fundamentals of how businesses operate to organization development. Know the importance of having a corporate vision and communicating it. Develop organization structures to meet varying business needs. Forecast ongoing workforce requirements and develop action plans. Calculate the real cost of turnover. Link succession planning to continued business success.  more...

Performance Management Explain performance management - definitions, aims and developments. Develop tangible and intangible measures of performance. Establish business based objectives - including SMART targets and measures. Explain the performance management cycle and how to manage it. Complete the performance management cycle including end of year reviews, using competencies and the various rewards  more...

Creative Problem-Solving and Decision-Making Build and expand their decision-making, critical thinking and creative problem solving skills. Apply logical and creative approaches to solving problems and making decisions. Use traditional and creative tools for identifying causes and generating solutions. Utilize creativity and lateral thinking as business tools. Analyze and solve actual problems facing them at work. Gain  more...

Leadership and Communication Discover breakthrough leadership and communication techniques for driving business value and becoming more powerful leaders. Master best practices for influencing peers, managers, subordinates, customers and other stakeholders. Become more effective at handling specific challenges, from delivering unpopular news to increasing team motivation. Communicate confidently in any environment,  more...

Senior Management Program A Mini MBA List the characteristics of the new workplace. Apply the skills of a senior manager and leader. Practice the foundations of business analysis. Apply the latest management concepts and techniques to their current managerial position, with particular emphasis on strategy formulation, economic analysis, marketing and sales, finance, Human Resources and organizational behavior. Develop and  more...

The Meirc Conference Insights from leading GCC corporate experts Informative and practical workshops New ideas for driving the leadership development journey Organizations globally are changing at an unprecedented pace. Business leaders are finding it more and more imperative to adapt to an increasingly challenging business environment. Uncertainty and fluid market conditions are calling for new definitions of  more...

Facility Management Explain the foundations of facility management. Optimize people, processes, assets and the work environment to support delivery of the organization's business objectives. Apply the tools and techniques necessary to develop a facility's engineering plans and layouts. Apply managerial, technical, and financial considerations of facility management. Discover the importance of proper  more...

Etiquette and Protocol Procedures Behave correctly in both business and social situations. Interact effectively with different personality types. Represent the organization at various functions. Organize and manage events such as business luncheons and formal dinners. Meet and greet important guests, clients and customers in a proper manner. Deal successfully with the media.  more...

Certified Six Sigma Practitioner Define and understand Six Sigma and why it is necessary to sustain business improvement. Apply the DMAIC problem solving method. Discover the role of Six Sigma in customer service and continual improvement. Help to Implement and deploy Six Sigma (Yellow belt level). Understand organization readiness to start a Six Sigma project.  more...

Improving Productivity through Quality and Cost Reduction Identify ways and means to improve organizational and/or departmental productivity in order to increase profits and/or decrease/eliminate costs or losses. Apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Identify business processes in need for Re-Evaluating and/or Re-Engineering. Recognize and apply quality improvement techniques  more...

Process Management Mapping and Improvement Understand process definitions and importance of processes in their organizations. Examine elements of a business process. Create process maps and measure performance. Conduct process assessments for core, support and linkage processes. Analyze, simplify and improve processes.  more...

Re-engineering Your Organization A Road Map to Business Process Improvement Understand the terminology and benefits of Business Process Re-engineering (BPR). Distinguish between analysis from a functional view and a process view. Build an understanding of the approach and techniques to apply when processes need to be re-engineered. Maximize customer satisfaction by matching process design to customer needs. Redesign workflow and structure successfully within  more...

Certified Marketing Professional Understand the marketing framework of a business organization. Focus on best practices, tools and models to implement an effective marketing and sales management system. Emphasize planning and executing advanced marketing strategies. Develop strategies, initiatives and programs to build and sustain a competitive market advantage.  more...

Key Account Management Establishing Profitable Customer Relationships Improve margins and make more profits. Prioritize efforts for maximum results. Develop a sales plan for each strategic (key) account to fully satisfy client needs and maximize customer value. Lead the buying process and close more sales. Maximize human capital utilization. Identify, evaluate and prioritize opportunities for business and relationship development.  more...

Power Selling Identify the behaviors and skills of a successful sales professional. Describe different types of selling models. Prospect and conduct a powerful sales call. Use a customer centered selling approach to provide value. Choose a closing technique to earn the business. Manage the customer relationship on an ongoing basis. Develop an action plan to apply new skills.  more...

Value-Based Selling Overcoming Price Objections Become a value-added salesperson. Understand the value-added selling process. Sell on all three dimensions of value product, company, and personal commitment. Know the psychology of the buyers and how to respond to their doubts. Recognize opportunities to add value to the client's business. Apply the power of using features and benefits and questioning in value-based selling.  more...

Business Continuity Planning Define Business Continuity Management (BCM). Understand the elements sequence of the Business Continuity (BC) lifecycle. Apply the elements of BS 25999 to design a BCM. Identify how BC planning can assist an organization in identifying and avoiding potential business disruptions. Implement and manage a business continuity management system.  more...

Developing and Implementing the Business Plan Explain the critical importance of a well thought-out business plan for the success of the organization. Analyze the business environment and conduct an effective SWOT analysis. Define the most appropriate goals and strategies using techniques such as gap analysis and portfolio management. Choose and implement tactics and programs designed to maximize operational success. Develop a  more...

Enterprise Risk Management Explain the essentials of Enterprise Risk Management (ERM). Identify the risks that are derived from people, processes and systems and their impact on operational, environmental and financial elements. Anticipate problems before they become a threat. Improve risk-based decision making. Use lessons learned from the events of the Black Swan . Link risks with the business planning  more...

Anger Management Specialist-I Certification 2-Day Seminar, June 7 & 8, 2012 Columbus OH ANGER MANAGEMENT SPECIALIST-I CERTIFICATION SEMINAR - Columbus, OH TWO DAYS - Thursday & Friday, June 7 & 8, 2012 9: 00am to 4: 00pm both days Columbus-Worthington Holiday Inn 7007 N High Street Worthington, OH *This Seminar is approved by the National Anger Management Association (NAMA). The seminar fulfills the basic content and supervision requirements for (NAMA) Anger Management  more...

Anger Management Specialist-I Certification 2-Day Seminar May 9 & 10, 2012 NYC ANGER MANAGEMENT SPECIALIST-I CERTIFICATION SEMINAR TWO DAYS - Wednesday & Thursday, May 9 & 10, 2012 9: 00am to 4: 00pm both days New York City, NY Center for Arts Education 225 West 34th Street, Suite 1112 *This Seminar is approved by the National Anger Management Association (NAMA). The seminar fulfills the basic content and supervision requirements for (NAMA) Anger Management  more...

Meirc Training Dubai: The Distance Manager, Managing Offsite Employees Objectives: By the end of the management training program, participants will be able to: Enhance their cross cultural understanding and successfully manage in a virtual environment. Build trust with team members. Differentiate between virtual and remote teams and adapt their leadership skills. Learn new technologies to support virtual teams. Reinforce and upgrade their team leadership. Build  more...

Speed Reading Techniques for Highly Effective People Training Objectives: By the end of the career training program, participants will be able to: Use advanced reading and comprehension skills. Read better and faster and concentrate more effectively. Get what they want and need from reading in less time. Comprehend and retain more of what they read. Know how to read work material, emails and all business reading more effectively.  more...

Speed Reading Training Dubai: Techniques for Highly Effective People 'This program is designed for Professionals who wish to maximize their performance with cutting edge mind tools and techniques. This program is worth 15 NASBA CPE?s.Use advanced reading and comprehension skills.Read better and faster and concentrate more effectively.Get what they want and need from reading in less time.Comprehend and retain more of what they read.Know how to read work material,  more...

Business Etiquette and Protocol ' This program is designed for Personnel officers, personal assistants, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. This program is worth 15 NASBA CPE?s. Behave correctly in both business and social situations. Interact effectively with different personality types. Represent  more...

ASQ Lean Six Sigma Green Belt ' This program is designed for Participants typically come from finance, quality and business operations staff functions. Many have direct intervention as process owners or stakeholders. Learn how to function as a ?tools application? member of a six sigma team. Lead and execute process-level improvement projects. Collect process data and develop process maps. Develop statistical hypotheses  more...

Moving Ahead with Processes Mapping and Improvement ' This program is designed for Those individuals involved in improvement projects, processes identification, work design, productivity improvement or quality auditing initiatives. This program is worth 25 NASBA CPE?s. Process definitions and importance of processes in their organizations. Elements of a business process. Process assessments for core, support and linkages processes. How  more...

Six Sigma Fundamentals ' This program is designed for Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement. This program is worth 25 NASBA CPE?s. Define and understand Six Sigma and why it is necessary to sustain business improvement. Understand and apply the DMAIC problem solving method. Understand the role of Six Sigma in  more...

Finance for Non-Finance Professionals ' This program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE?s. Learn the functions of financial management. Understand the four key financial statements: balance sheet, income, cash flow and changes in  more...

Mastering Business and Financial Modeling using Excel ' This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers. Use Microsoft Excel in  more...

The Analysis and Use of Financial Statements A Hands-on Approach ' This program is designed for Professionals in the field of finance and accounting, department heads, senior management team, financial controllers, finance managers, financial analysts and financial accountants who perform business analysis and provide financial recommendations. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers.  more...

Finance for Non-Finance Professionals ' This program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE?s. Learn the functions of financial management. Understand the four key financial statements: balance sheet, income, cash flow and changes in  more...

Advanced Business Writing ' This program is designed for All individuals whose work requires much writing, including memos, letters and e-mails. This program is worth 25 NASBA CPE?s. Note: It is essential that participants have a good command of the English Language. Develop advanced techniques for writing briefly yet clearly. Examine the strengths and weaknesses of different personal writing styles. Improve  more...

Fundamentals of Business Writing ' This program is designed for All persons who, as part of their work, need to express themselves effectively in written English. This program is worth 25 NASBA CPE?s. Write effective memos, letters and e-mails. Apply specific information gained regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being  more...

Finance for Non-Finance Professionals This program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE s.Learn the functions of financial management.Understand the four key financial statements: balance sheet, income, cash flow and changes in owners  more...

Mastering Business and Financial Modeling using Excel This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Use Microsoft Excel in business finance  more...

Certified Accounts Assistant This program is designed for Accounting assistants, accounting trainees, junior accountants and administrative assistants working with accounts. This program is worth 25 NASBA CPE s.Understand the cycle of accounting.Learn how accounting affects their day-to-day business.Learn the components of financial statements.Perform the accounting closing cycle.Get up to date with accounting terminology  more...

Finance for Non-Finance Professionals This program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE s.Learn the functions of financial management.Understand the four key financial statements: balance sheet, income, cash flow and changes in owners  more...

Mastering Business and Financial Modeling using Excel This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Use Microsoft Excel in business finance  more...

Cost Management Strategies for Business Decisions This program is designed for Financial managers/directors, accountants, financial assistants, budget accountants, analysts, budget and planning managers and coordinators, operations managers, facilities managers and any professional interested in cost control. Prerequisites: none. This program is worth 25 NASBA CPE s.Learn the importance of analyzing and managing costs.Understand Activity-Based  more...

Organization and Manpower Management This program is designed for Human resources professionals who wish to obtain an in-depth knowledge and understanding of the concepts and techniques involved in organization, manpower management and succession planning. This program is worth 25 NASBA CPE s.Understand the fundamentals of how businesses work and the importance of organization management.Develop organization structures to meet  more...

Advanced Human Resources Management This program is designed for Human Resources managers and senior professionals in the function who seek to broaden their knowledge and improve their skills in the key functions of HR. Also those who are responsible for evaluating HR and its effectiveness in the organization. The program is also suitable for those employees who are targeted for development/promotion within the HR function. This  more...

Win-Win Negotiation Skills This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win  more...

Advanced Negotiation Skills This program is designed for All those experienced in business, managerial and other kinds of negotiations, who wish to further develop their skills. The program is particularly suitable for those who have attended the Win-Win Negotiation Skills program. This program is worth 25 NASBA CPE s.Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating  more...

Win-Win Negotiation Skills This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win  more...

Win-Win Negotiation Skills This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win  more...

Win-Win Negotiation Skills This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win  more...

Advanced Negotiation Skills This program is designed for All those experienced in business, managerial and other kinds of negotiations, who wish to further develop their skills. The program is particularly suitable for those who have attended the Win-Win Negotiation Skills program. This program is worth 25 NASBA CPE s.Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating  more...

The Strategic Marketing Plan Objectives: By the end of the program, participants will be able to: Define the concept and scope of strategic marketing. Understand the process of strategic planning. Apply the techniques used in preparing the strategic marketing plan. Develop the components of strategic marketing planning.  more...

Benchmarking for Optimum Organizational Performance Objectives: By the end of the program, participants will be able to: Understand the overall environment within which the benchmarking process is undertaken in order to achieve better organizational performance and productivity. Discuss the different approaches to benchmarking in order to determine which approach / combination is most suitable to your organization. Discuss the benchmarking  more...

Intermediate Accounting: Managing Business Transactions Objectives: By the end of the program, participants will be able to: Understand the balance sheet and financial disclosures. Learn the importance of the income statement and statement of cash flow. Have a clear comprehension of asset measurement and recognition. Analyze and understand various investment classes. Perform liability and equity measurements and disclosures.  more...

Improving Productivity through Quality & Cost Reduction Objectives: By the end of the program, participants will be able to: Identify ways and means to improve organizational and/or departmental productivity in order to increase profits and/or decrease/eliminate costs or losses. Identify and apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Recognize the business processes that need  more...

Basic Presentation Skills Objectives: By the end of the program, participants will be able to: Practice the key techniques and skills necessary to design dynamic presentations. Prepare and deliver two presentations and give and receive feedback on them. Develop greater confidence in speaking to a group of people. Learn the qualities of a dynamic presenter and ways for achieving them.  more...

Advanced Selling Strategies Objectives: By the end of the program, participants will be able to: Respond to customers' needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customers' objections and closing the deal. Gain awareness of the professional behavior during all phases of the sales call. Obtain an understanding on how to develop a long-term  more...

Simplification of Work Processes & Procedures Objectives: By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of  more...

Moving Ahead with Process Mapping & Auditing Objectives: By the end of the program, participants will be able to: Process definitions and importance of processes in their organizations. Elements of a business process. Process assessments for core, support and linkages processes. How to analyze, simplify and improve processes. Creating process maps and measuring performance.  more...

Successful Report Writing Objectives: By the end of the program, participants will be able to: Write an effective report covering its various stages and divisions. Reach the proper conclusions based on analysis of findings. Give strong recommendations based on the right conclusions. Interpret numbers and illustrate reports with visual aids.  more...

Effective Budgeting & Cost Control Objectives: By the end of the program, participants will be able to: See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization's strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital  more...

Advanced Negotiation Skills Objectives: By the end of the program, participants will be able to: Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating principles to their environment. Identify, through several self-assessment tests, their preferred negotiating style and how it affects the negotiating outcome. Identify their own approach to resolving conflict, building trust  more...

Technical Report Writing Objectives: By the end of the program, participants will be able to: Write clear and reader friendly technical reports. Understand the structure of technical reports. Produce various types of technical reports. Prepare visuals that supplement and support technical reports. Present technical information in an understandable manner.  more...

CPSM Certification Bridge Exam Preparation Course For those with the Certified Procurement Manager (CPM) designation, this 2-day course prepares participants for success on the Bridge Exam of the Certified Professional in Supply Management offered by the Institute for Supply Management. CPSM Certification Courses - CPSM Bridge Exam 2-Day Review For Bridge Exam a I passed the CPSM Certification Tests in less than 30 days using the  more...

CPSM Exam Prep for Exam 1 - Foundation of Supply Management This 1-day course prepares participants for success on Exam #1 of the Certified Professional in Supply Management Program offered by the Institute for Supply Management. The course covers the foundations of supply management including contracting and negotiation, cost and finance, international business, social responsibility, sourcing, and supplier relationship management. Each of these areas  more...

CPSM Exam Prep for Exam 3 - Leadership in Supply Management This 1-day course prepares participants for success on Exam #3 of the Certified Professional In Supply Management offered by the Institute for Supply Management. This course covers leadership, risk and compliance, and strategic sourcing. These topics are covered in-depth and are critical to making supply chain management a strategic part of any organizationa ™s business operations.  more...

Presentation Skills for Speaking to Groups If you or your employees speak in public or give presentations this training is ideal for your business. Our programs can be tailored to your business, your clients and your business needs. Whatever level of experience, the skills in this training are designed to help employees: Develop tailored materials to meet the audience's needs Develop a mission statement, theme, and outline Use  more...

Selling for Results - Skills and Strategies - Customized Sales Training We have over 20 years experience supporting businesses that want to: Develop a Sales Culture Enhance their Sales Process Improve the Skills of their Salespeople Develop Strong Sales Managers Deepen Existing Customer Relationships through Cross Selling and Up Selling Meet Growth Goals by Acquisition of New Customers Our comprehensive solutions include consulting with management  more...

Customer Service Training Skills This program is custom designed to meet the following business goals: *Exceed customer service expectations *Reduce the number of supervisory transfer goals *Develop professional consistency in leaving voicemails, responding to voicemails, writing email *Develop a customer focused approach to putting customers on hold and transferring calls *Increase opportunities for first point of  more...

Train the Trainer Learn and practice how to design and deliver effective training. This workshop can be brought to your organization to support your business goals. The workshop runs for either 2 or 3 days depending on needs and class size. Your trainers will learn and Practice: Adult Learning Principles Instructional Design Techniques - Including Initial Needs Assessment, Developing Learning Objectives,  more...

A Supervisor Quick Start Workshop Topics include (1) The New Role of the Supervisor, (2) Effective Coaching Techniques and (3) Delegating to Manage Time, Develop Employees and Motivate Staff. Effective supervision can reduce employee turnover, reduce business expenses, create customer satisfaction and improve team performance !  more...

Building Business Relationships as a Community Banker Increase market share by bringing in new business customers and increase "wallet share" with existing customers. This two day interactive workshop focuses on the skills, techniques and strategies that Community Bankers need to compete effectively. Participants focus on the specific issues facing them in their market and practice using their own "case studies". Every module is completed with an  more...

1 to 1 Professional Coaching - Sales, Presentations, Supervisory Skills If you get frustrated in large training sessions because (1) you can't focus on your specific issues, or (2) because you wait all day for that one kernel of information that will help you or if (3) you get intimidated practicing in front of large groups...try 1 to 1 Professional Coaching. Our professional trainers/ businesspeople can coach you on your process, your products, your employee issues  more...

Individual Training and Coaching Boost your career or get ready for a new position through individualized training and coaching in interviewing skills, selling skills, negotiating skills, public speaking and presentations, management techniques, supervisory skills, communications skillsand more.  more...

Supervisory Skills Workshop Improve the performance of your business by enhancing the skills of your supervisors. This one day workshop gives supervisors and team leaders the opportunity to learn and practice the critical behaviors, skill and techniques needed to be effective in their role. The workshop can be run at your location and customized for your business needs and goals. Topics include setting performance  more...

Management and Supervisory Skills Workshop What Will You Learn and How Will You Benefit? How to set goals to be more productive How to coach and train to maximize your staff's ability How to gain time so you can focus on the business or the management of the department How to increase employee retention to avoid unnecessary costs  more...

Target Listening - Listen, Learn & Remember DO YOU... * "Zone out" during meetings or discussions? * Have difficulty "reading" a person's body language? * Respond inappropriately during meetings or discussions? * Take poor notes during meetings or discussions? * Avoid speaking with certain people because of personality conflicts? * Have trouble retaining complex information during meetings or discussions? If "YES" to any of  more...

Target Writing - Getting the Reader to Take Action As busy writers, we tend to think mainly about efficiently disseminating information and not how the readers will react to the formatting, the sentence structure, and the writing tone. For example, if a document is poorly formatted, readers can't quickly find the relevant information they need (or want); consequently, they'll put the document aside with the intention of "reading it later when they  more...

Yoga Teacher Training - 200 hour Basic Certified Yoga Teacher at the 200 hour level This program is meant for those students who wish to learn yoga and meditation to share with others, or use for their personal growth and healing. Yoga teachers, practitioners in health and helping professions, meditation teachers, spiritual healers, Reiki masters, therapeutic body workers, therapists, as well as those interested in natural self-care  more...

Pawnshop Business Seminar The pawnshop business is one of the most reliable ventures to start. You earn when you get paid and you earn when you do not get paid. Although simple in concept there are many trade secrets you must learn to be successful. Attending a seminar to hear a veteran pawnshop operator share her hard earned knowledge will surely improve your operations.  more...

How to Start a Pharmacy Business in the Philippines The drugstore business is a sunrise industry with its tremendous potential still to be reached. Not only is our population growing fast but the number of elderly needing more medicine is growing even more. The increasing popularity too of generic medicine is another major boost to drugstores as the profit margin in generics is very huge when compared to branded drugs.  more...

How to Start a Preschool or Daycare Center Every community needs a quality preschool or daycare center. Entrepreneurs can fill in this large demand for quality early education. This seminar was designed to teach those who want to start their own prechool or daycare center.  more...

Micro Lending Business Seminar INTRODUCTION: The Microlending business is the lending out of small amounts of cash for profit. Usually the loan has no collateral and so there is a stronger need to properly assess credit worthiness. This seminar, geared towards those planning to start up a microlending business, will tackle the various laws pertaining to the setting up and operations of this business, the capitalization  more...

Starting a Money Changer Business Seminar This seminar-workshop is for those who want to put up their own money changing business or for people who will be working in a money changing establishment. The focus will be on the practical aspects of running the business from the registration and other legal requirements to the day to day basic operations of a money changing business. Much of the workshop will dwell on knowing how to detect  more...

Starting a Coffee Shop Business SEMINAR TITLE: Starting a Coffee Shop Business with Barista Training ORGANIZER: BusinessCoach Inc. VENUE: Suite 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila KEY TOPICS: I. Specialty coffee trade globally II. Essentials in coffee business success III. Business plan IV. Coffee business options and profile of investment V. Budget VI. Choosing your location  more...

Balloon Decor and Party Needs Business Overview The balloon business coupled with other party needs is a perennial favorite because there will always be childrena ™s parties and other events that will need balloon decorating and party accessories to complete the ambiance. Needing only small capitalization it can eventually bring big profits. Objective a To teach the participants on how to operate a balloon and party  more...

Wedding Planner Business Being a Wedding Planner opens a lot of opportunities not only to earn a lot of money but also to develop your personality. A Wedding Coordinator spends much of her time assisting clients, often in the most expensive hotels and so social skills are refined. The seminar to be conducted by an experienced Wedding Planner will teach the trade secrets you need to know.  more...

Events Management Business Seminar in the Philippines Overview Events management is one of the best business opportunities for the aspiring entrepreneur. Needing only a small capital, this creative and exciting venture has the potential for unlimited income. This excellent events management course is also highly recommended for those who are tasked by companies to organize their in-house events. Objectives a To learn events planning and  more...

Basic Supervisory Skills Training OBJECTIVE: By the end of the seminar, you should be able to: understand the logic, concepts, principles and techniques of effective supervision; study and analyze the application of planning, organizing, leading and controlling; use the knowledge/ skills learned to develop and refine plans in solving important organizational problems TARGET PARTICIPANTS: Managers, supervisors, and business  more...

Opening a Restaurant Opening a restaurant business is one of the most popular ventures because we can see so many restaurants that are making money. However, you must be prepared if you are to enter this business. This seminar will teach you many practical lessons on how to start and operate a restaurant.  more...

Business Taxation Made Easy For those who want to understand about business taxation this seminar is ideal, the seminar is designed for the non-accountant to easily comprehend the basics of taxation. The participant will get to know the different types of taxes and how to go about the computation. Then how and when to file and pay the taxes will be discussed.  more...

How to Invest in the Philippine Stock Market Seminar INTRODUCTION: This seminar is an introduction to the basics of stock market trading in the Philippines. The stock market is where ownership shares in a company is bought and sold. This is vital to our economy as the capital needed for business expansion is often sourced through the stock market. Having a share in the company means you participate in the growth or decline of the value of the firm.  more...

How to Start a Spa Business Seminar INTRODUCTION: The spa business is one of the fastest growing service of the booming wellness industry. With modern life now being so stressful, many people are opting to recharge by going to spas. Besides the domestic demand, foreigners too appreciate the skill and low prices of our therapists. This seminar will teach the participant the government requirements to put up a spa, operations, and  more...

Supply Chain Management Seminar DESCRIPTION: Supply Chain Management is regarded as a systematic business process that includes functions such as efficient purchasing, inventory, and logistics management. The seminar will focus on how to maintain an adequate supply of goods in the warehouse, while minimizing inventory costs at the same time. It will teach how to forecast demand, and place orders efficiently. The  more...

How to Start a Laundry Business INTRODUCTION: The laundry shop business has a bright potential. Every year it is getting harder to get a "labandera". Besides this, more and more households now have both husband and wife going to work. Many working wives now turn over this chore to a laundry shop. College students too often would rather outsource their laundry whenever they could afford it. This seminar offers a practical guide  more...

How to Start a Water Refilling Station Business This is a highly practical seminar that will teach those who are planning to go in the water refilling business in the Philippines.  more...

Janitorial Services Business Seminar One of the most frequently outsourced job is janitorial services. Companies do this to save on cost and so you must be very efficient in your operations if you are to be successful in this business. This seminar will be an excellent guide for you to make money in this venture.  more...

Starting a Travel Agency Business Seminar INTRODUCTION: This seminar aims to instruct the participant on how to go about the process of starting a travel and tour agency. The travel agency business is one of the promising ventures to start in this country. With the expected boom in worldwide travel, the Philippines is expected to gain substantially as the local population participates in this international trend. This business too offers  more...

Buy and Sell Real Estate Properties in the Philippines Real Estate offers the best opportunity to make big money but only if you know how. This seminar on how to buy and sell real estate is crucial to those who want to enter this lucrative industry. The expert resouce speaker will discuss the various ways you cam make money in your real estate investment.  more...

Effective Business Writing Writing Memos- Emails Agendas Meeting Minutes In this workshop, the participants will learn to improve their writing skills such as preparation, organization, understanding the needs of the reader, avoiding common grammar and spelling mistakes, and basic editing.  more...

Internet Marketing for Beginners The seminar was designed to introduce those with a non-techie background to the various ways to use the internet in promoting your business. In simple, easy to understand terms you will learn the basics of Internet marketing.  more...

How to Start a Catering Business Catering is a high potential business that is very popular. The seminar focuses on the business and operations aspect of catering. Key secrets of the trade that can only be revealed by experienced caterers are to be taught in this seminar. To be tackled are the essential equipment and tools needed to get started in catering. Menu planning, costing, preparation, service, control methods, and  more...

Starting a Manpower Agency Business Seminar SEMINAR TITLE: How to Start and Manage a Manpower Agency Business VENUE: Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila ORGANIZER: BusinessCoach Inc. The seminar will teach the participant many practical tips on the manpower agency business. KEY TOPICS: a Business organization a Registration a Recruitment and deployment of personnel a  more...

Effective Purchasing Management Seminar DESCRIPTION: A firm which utilizes materials and supplies must effectively manage the purchasing function. Purchasing management considers a lot of factors, such as inventory, inventory costs, availability of supply and quality of suppliers. In order to have an outstanding purchasing operations, an excellent vendor relations, systematic demand, forecasting, and ordering system must be present.  more...

International Trade Promotion Marketing 2 Course Objectives: By The Conclusion Of The Specific Learning Activities, Delegates Will Be Able To: Distinguish Between Different Approaches To Marketing And Their Underlying Philosophies Demonstrate An Awareness Of The Importance Of The Marketing Mix To Product Or Service Success List The Different Stages In The Product Life Cycle Demonstrate An Understanding Of Why Some  more...

Internal Control and Auditing Seminar Overview Different businesses, from small and medium enterprises to multinational corporations, must have appropriate control measures in order to secure compliance with respective standards, and to have more effective business operations. Employees and those in-charge of governance must realize the importance of control and its impact in the daily conduct of businesses. This program may be  more...

Accounting and Finance World Bank Compliant Course PROGRAMME OUTLINE PART 1: A CONCEPTUAL FRAMEWORK: SETTING THE SCENE Day 1: The Accountant and the Accounting Environment Accounting a Defined The Development of a Conceptual Network External Reporting Internal Reporting Types of Business Entity Sole Trader Partnership Limited liability Company Formation of Business Entity Running the Business Accounting Information Meeting  more...

Project Management in Action Managing World Bank Projects Programme for - Project Management in Action: Managing World Bank Projects Leading to Diploma a Postgraduate a in World Bank Project Management Objectives Contents, Concepts and Issues Module 1 - Team Dynamics: Introducing Team leadership Module Duration: 1 Day Module 1 Objectives Contents, Concepts and Issues By the conclusion of the specified learning and development activities,  more...

Comprehensive Real Estate Management The content of the course: 1.) Real Estate Management: An Introduction (Formerly Fundamentals of Real Estate Management) - Real Estate Management: An Introduction (Formerly Fundamentals of Real Estate Management) - Real Estate Management: An Introduction - Deconstructing real estate management - Factors constituting an effective real estate management; - The Role of Real Estate  more...

Community Management Skills CONTENTS AND CONCEPTS - Developing A Business Plan The Business Plan: Its Importance and Process; Its Value In Attracting Funding, The Business as a Strategic Tool Key information to include; Assembling the Business Plan - collecting and analysing and recording relevant information - Meeting Management Preparing the Agenda; Establishing Meeting Schedules; The Role of The  more...

Evaluating the Performance of Industrial Investments The Contents, Concepts and Pertinent Issues of the course: 1.) General Concepts for Understanding Business Performance - Rate of Return on Investment (ROI) - Operating income - Minimum acceptable income - Residual Income - Product innovation and leadership - Primary Cost Drivers - Critical Success Factors - Corporate Performance Measurement - Integrating Strategic Planning, Budgeting  more...

Human Resource Management HRM in the Oil and Gas Industry ...anaging CO2 emissions * Supply and distribution * Business-to-business sales Other factors relevant to Oil and Gas Production, incorporating: - Oil Well Lease - Long-term explicit contracts - Franchise agreements - Joint ventures - Co-location of facilities - Implicit contracts (relying on firmsa ™ reputation - Geological Research and Oil Exploration - Drilling or  more...

Telecommunication Systems Contents, Concepts and Issues Fundamentals and Voice Over IP - The Transition to Digital - Analog Signals-Slower, More Prone to Errors - Digital Signals - Adding Meaning to Signals-Codes and Bits - A Byte = A Character - Baud Rate Versus Bits per Second-Electrical Signal Rates Versus Amount of Information Sent - Codes-Adding Meaning to Bits - Measuring Speed  more...

Oil and Gas Operation for Oil and Gas Non-Technical Staff ... - Managing CO2 emissions - Supply and distribution - Business-to-business sales 5. Exploring Vertical Integration, in relation to the following potentially advantages: - Reduction in transportation costs, where common ownership results in closer geographic proximity. - Improvement in the supply chain coordination. - Provision of more opportunities to differentiate by means of  more...

Tourism and International Relations A. COURSE OUTLINE: Module One - INTERNATIONAL ORGANISATIONS Objectives: By the conclusion of the specified learning experiences, delegates will be able to: - Explain the objectives and principles of the United Nations - Illustrate, with period or dates, the progressive development of International Organizations - Exhibit their comprehension of The United Nations, as an  more...

National and International Economic Competitiveness Towards Economic Growth and Sustainability CONTENTS, CONCEPTS AND ISSUES: Module 1 - The Relationship Between Microeconomics and Macroeconomics - Fundamental Microeconomic Factors and their relevance to Macroeconomic Development - Infrastructural Development - Inflation and Money Supply - Controlling a M1a ™ - Gearing Monetary and Fiscal Policies - Economic a Kick-starta ™: Strategic Imperatives - The  more...

Tourism and International Relations Modules 2 and 4 A. Module 2 A. 1 International Relations and Conflict Resolution Module Contents, Concepts and Issues - International Law - Theories of International Relations - The effect of International Relations on Daily lives - International Relations as a field of political science - Role and intended outcome of political science in international security affairs - Role of political  more...

Tourism and International Relations - Module 4 Module 4 International Tourism and International Relations 1. Objectives: By the conclusion of the specified learning experiences, delegates will be able to: - Explain the economic values that are associated with tourism; - Calculate the likely contribution of tourism to a countrya ™s overall gross domestic product; - Position tourism as an a economic growth factora  more...

Travel and Protocol Management COURSE CONTENTS, CONCEPTS and ISSUES: I. Visa and Immigration Formalities - Visa Processing - Visa Arrangements - Passport Processing - Hotel Visa Processing - Business Travel Requirements - reservation II. General Travel Management - Nature of Strategic Public Relations III. Booking Arrangement - Hotel Reservation - Airline Reservation - Corporate Hotel  more...

Human Resource Management HRM Selected HRM Modules from HRM A Practitioners Approach A. OBJECTIVES: A. 1. Human Resource and Personnel Management By the conclusion of the established learning activities, delegate will be able to: - Demonstrate understanding of distinction between personnel management and human resource management. - Indicate the significant aspects in development of human resource management and personnel management. - Demonstrate an  more...

Human ResourceTraining and Development Management THE PROGRAMME: Week # Module Title Objectives Contents 1 . Human Resource Planning By the conclusion of the established learning activities, delegate will be able to: a Determine the factors influencing human resource planning a Suggest the importance of human resource planning in organisation management. a Illustrate the significance of effective human resource. a Determine the  more...

Modern Marketing in a Consumer-Lead Environment Details of the course: 1. Objectives: By the conclusion of the specified learning and development activities, delegates will be able to: - Demonstrate a heightened understanding of the difference between customer needs and wants - View quality from the perspective of clients and customers - Evaluate existing marketing strategy, from the perspective of their effectiveness in our  more...

Managing Individuals and Groups in an Organisation The details of the modules: 1.) Team Dynamics: Empowering High Performance Groups OBJECTIVES: - Be aware that teams cannot perform effectively unless they understand team dynamics; - Demonstrate their understanding of the their role in the management of teams in organisation; - Exhibit a good knowledge of the finer-points of team-decision-making; - Demonstrate that their inter-personal  more...

Managing Individual Performance The details of the modules: 1.) Human Resource and Performance Management OBJECTIVES: - Locate performance management in an appropriate context - Discuss the factors that are associated with poor performance - Exhibit their ability to take appropriate measures to improve individual and team performance - Establish and monitor targets - Determine the resources necessary to  more...

Organisation and Management an Introduction The details of the modules: 1.) Fundamentals of Organisational Analysis OBJECTIVES: - Distinguish between formal & social organisations - Distinguish between business and non-business organisations - List at least three characteristics of a formal organisation - List the key features of a collegia - Distinguish between power and authority - Distinguish - Between social & business  more...

Training Needs Analysis Determining Training Needs Seminar Contents, Concepts and Issues - Rationale For and Definition of Training Needs Analysis (TNA) - Organisational Training Needs Analysis - Subsystem Training Needs Analysis -Individual Training Needs Analysis - Approaches, Methods and Techniques of Training Needs Analysis. - Approaches to and Methods of Training Needs Analysis - Approaches to Training Needs Analysis  more...

Training Expenditure or Investment Training Needs Analysis Costing Budgeting For Accelerated Rate of Return Seminar Contents, Concepts and Issues - Organisational Control - Organisational Control Systems - Operational Control - Loading a - Sequencing - - Detailed Scheduling: a) Other control mechanism include: b) Inventory control c) Cost control d) Quality control - Budgeting As an Control Mechanism - Budgeting and the Controlling of  more...

Trainer Training Training for Trainers By the conclusion of the specified learning activities, participants will: - Be conversant with the theories of learning and memory crucial to the development and implementation of training programmes - Be aware of the taxonomy of educational objectives and translate these into individual capability and achievements - Determine the most appropriate way to organise training and development  more...

The Management of Organisational Resources 1. OBJECTIVES By the conclusion of the specific learning & development activities, delegates will be able to: - Exhibit appreciation for the finite nature of resources - Illustrate the a Import>Conversion>Export Processa ™, in specific relation to the management of organizational resources - Demonstrate an awareness of the relationship between strategic management & resource  more...

The Management of Human Resource The details of the modules: 1.) Human Resource and Personnel Management OBJECTIVES: - Demonstrate understanding of distinction between personal management and human resource management. - Indicate the significant aspects in development of human resource management and personal management. - Demonstrate an appreciation of important of welfare in the development of personal management  more...

Strategic Management Accounting Incorporating Balanced Score Card PROGRAMME OBJECTIVES: Participants gain the insights they need to win in the global marketplace. Key subjects that the seminar addresses include: - Relevant information for strategic decision making - Management use of advanced and strategic management accounting information - Strategic planning for business success - Cost management and Strategy - Different Approaches to  more...

Small Business Start-Up Expansion and Management 2 Course Objectives Operational Costing Issues (2) At the conclusion of the specified learning and development activities included in this course, delegates will be able to: - Cost a Human Resourcea ™; - Integrate Fixed and Variable Costs; - a Cost Apportiona ™ - Factor a Accounting for Depreciationa ™ in a Cost Apportioninga ™; - Calculate Projected Sales and a  more...

Small Business Start-Up Expansion and Management 1 OBJECTIVES: At the conclusion of the specified learning and development activities included in this course, delegates will be able to: - Demonstrate a heightened understanding of the distinguishing factors of Industrial and Consumer Products, respectively; - Illustrate their internalisation of the need to establish the Industrial or Consumer Sector and sub-sectors that are to be targeted;  more...

SAP and Joint Venture Accounting Training methodology The seminar provides the conceptual framework and theoretical background to some key areas of financial management and decision making, which are put into a real world context by providing a practical a toolkita ™ of financial techniques. It includes many worked examples and case studies of real companies relating to each of the topics covered. Delegates are therefore  more...

Planning Costing and Budgeting for Executive Decision-Making PROGRAMME OBJECTIVES: Participants attending the programme will: - Understand stages in the planning process - The multiple functions of budgets - Understand the importance of a well-defined budget process - Learn planning, costing and budgeting terminology used in business - Master techniques for cost-benefit analysis - Learn how to construct profit, cash and balance sheet plans and  more...

Organisational Design Structuring and Restructuring Organisations The details of the course: Course Objectives: - Suggest the approaches which might be adopted in designing an organization - Design an organisation adhering to the principles of horizontal and vertical relationship - Distinguish between the basic types of structure - Appropriately define organisational structure - Distinguish between organismic and mechanistic structures; - Explain the  more...

Modern Quality Systems and ISO 9000 The details of the course: Objectives: - Demonstrate their appreciation for consumer and client demand for quality - Demonstrate their awareness of consumersa ™ increasing quality consciousness - Exhibit an understanding of the role of Quality Systems in: a. Creating a positive organisational image b. Lowering operational costs c. Reducing or averting product or service liability  more...

ISO 9000 Quality Systems The details of the course: Objectives: - Demonstrate an understanding of the importance of quality standards - Explain what the International Organization of Standardizations (ISO) represents - Exhibit an understanding of the structure of ISO, as an organisation - Explain ISO code of ethics - Explain the benefits of ISO to organisations - Identify the hallmarks of the ISO as a brand -  more...

Information Risk Security and Crisis Management The details of the course: Course Objectives: - Demonstrate an understanding of the a risk contexta ™ - Demonstrate an understanding of the variety of disciplines to which risk management is applied - Develop an Information Security Policy and Identify their Organisation's Key Information Assets. - Formulate effective risk statements - Provide risk examples, distinguishing them from  more...

Corporate Governance Principles and Practice A. COURSE OBJECTIVES: 1. Functions of Management: An Introduction At the conclusion of the specified learning and development activities included in this course, delegates will be able to: - Accurately profile managers at different organisational levels - Outline, with examples, the planning process, as it applies to different organisational levels - Outline the planning  more...

Corporate Governance and Strategic Management A. COURSE OBJECTIVES: 1. Functions of Management: An Introduction At the conclusion of the specified learning and development activities included in this course, delegates will be able to: - Accurately profile managers at different organisational levels - Outline, with examples, the planning process, as it applies to different organisational levels - Outline the planning  more...

Advanced Budgeting For Business Enhancement Objectives: At the conclusion of the specified learning and development activities, delegates will be able to: - Demonstrate an understanding of a costa ™ as a feature of organizations - Display a heightened understanding of a costa ™ as a control mechanism - Exhibit a high level of understanding of cost information generation - Illustrate how cost information can be  more...

Financial Accounting and Management Accounting PROGRAMME OUTLINE FINANCIAL ACCOUNTING Part One: A conceptual framework: setting the scene Module 1: Who needs accounting? Learning outcomes - Introduction - The development of a conceptual framework - The Statement of Principles - Types of business entity - Users and their information needs - General purpose or specific purpose financial statements? - Stewards  more...

Enhancing Objective Accomplishments Through An Enthusiastic Workforce The details of the modules: 1.) Motivating workers: Intrinsic and Extrinsic Rewards OBJECTIVES: - Demonstrate an understanding of the concept of motives and their value in organisational and subsystem effectiveness. - Distinguish between the different sets of motivation theories, notably content, process and reinforcement. - Demonstrate their ability to translate motivation theory into  more...

Creating Investment Project in the Industrial Sector The details of the modules: 1.) Creating Industrial Attractiveness: Attracting National and Internal Capital Funding A) Industrial Policy and Strategy - Strengthening support and advisory services for industry - Support programme to restructure, upgrade and increase competitiveness in companies in priority sub-sectors - Creating and maintaining statistical and information networks -  more...

Advanced Financial Accounting Seminar Objectives: Understand strategic planning and decision-making framework Provide a strategic view of the business environment Understand and explain the nature and role of financial statements and their interpretation Understand accounting and finance terminology and use the necessary accounting and financial jargon to communicate effectively with the financial professionals  more...

Anti-Dumping and Anti-Subsidy Claims Measures and Stance Course or Seminar Contents and Concepts: - Trade and the Global Economy - Trade and the Global Economy - The role of international trade in economic development, sustainability and growth - Openness and productivity - The World Trade Agreement (WTA) 1994 - The establishment of the World Trade Organization (WTO) - Agreement Establishing the World Trade Organization - Article I -  more...

Advanced Cost Management for Business Competitiveness The details of the course: 1. PROGRAMME OBJECTIVES Participants gain the insights they need to win in the global marketplace. Key subjects that the seminar addresses include: - Information for informed management decisions - Management use of management accounting information - A new role for the management accountant - Cost management and Strategy - Basic Cost and Cost  more...

MSc Human Resource Training and Development Management A. Semester 1 A. 1 OBJECTIVES: A. 1. 1 Human Resource and Personnel Management By the conclusion of the established learning activities, delegate will be able to: - Demonstrate understanding of distinction between personal management and human resource management. - Indicate the significant aspects in development of human resource management and personal management. -  more...

Human ResourceManagement a Practitioners Approach The Objectives of the course: MODULE 1.: Human Resource and Personnel Management - Demonstrate understanding of distinction between personal management and human resource management. - Indicate the significant aspects in development of human resource management and personal management. - Demonstrate an appreciation of important of welfare in the development of personal management and human  more...

EPCIC Contract Management Essential Elements of International Contract Laws EPCIC Contract Management Essential Elements of I In the Energy construction and procurement business, the success of your project is dependent on your practical a know howa in contract management. Understanding the essential ingredients of contracts and mastering the fundamentals will equip you to identify vague contracts, avoid dangerous and often hidden terms, and better understand your position and your project. PetroEdge has  more...

Drilling Essentials for New Engineers and Non-Technical Professionals in Oil Gas 21 22 May 2012 Brisbane Australia International industry veteran with over 30 years of field and business experience in upstream Oil & Gas. Franz has gained his near thirty year experience in the Oil and Gas Drilling Industry around onshore and off shore facilities in Australia, the North Sea, Middle East, USA, Europe & Asia. He has experience in nearly every position around the rigs, including; roustabout, roughneck, derrick man,  more...

Production Technology for Non-Production Engineers 23-27 April 2012 Kuala Lumpur About this training course A decision to drill an exploration well with the objective to find a new oil or gas field must be based on a sound assessment of the prospect's risks and of the volumes: - what is the chance that a well will find hydrocarbons, and - how much could it be? Risk and volume assessments form the basis for decisions to drill a well or not, and as such form the link  more...

Interpreting and Managing Charterparty for Supply Veessels 23-25 April 2012 OSV Owners and the Charterers engage in very complex and high risk ventures with the prime objective of maximizing returns and minimization of risks. There is no benefit for either Party to be entangled in commercial or contractual disputes. But due to the abundance of uncertaintiesa ™ in the Offshore E & P business, priorities of the parties may differ, giving rise to conflicts. Conflicts  more...

Advanced Turnaround Shutdown and Outage Management with Tom Lenahan 23 - 25 April 2012 A 3 day training course derived from the Turnaround Model of Excellence developed by practitioners that guarantee the reliability of your operations. The course six modules develop and expand the basic ideas of the Model of excellence and introduce some new concepts to further enhance performance. The aim of the course is to expand the knowledge and give new insights on Turnaround Management to  more...

Technical Report Writing Presentation Skills For Oil and Gas Professionals 19 21 March 2012 Miri Sarawak Oil & Gas professionals increasingly need to translate complex findings, analysis and recommendations for effective decision making. If you a face challenges in getting your findings into paper and presenting it effectively, you will benefit from this 3-day training course: EFFECTIVE TECHNICAL REPORT WRITING FOR OIL & GAS PROFESSIONALS a Write and turn-around accurate technical documents  more...

PETROLEUM RISK ANALYSIS PORTFOLIO MANAGEMENT 12 14 March 2012 Kuala Lumpur Malaysia Course Introduction Risk and uncertainty are fundamentally embedded in the exploration and production business a arguably there is no business development without risk a yet the distinction between risk and uncertainty is often confused, and attempts to effectively manage risk and uncertainty are often poor in the industry. This 3 day course offers attendees the opportunity to explore  more...

PROJECT MANAGEMENT for Oil Gas Professionals 27 29 February 2012 Kuala Lumpur Malaysia About this training course At present, project managers in the oil and gas industry have to make decisions in an environment of high levels of uncertainty and risk. This interactive3-day course will equip you with the skills and knowledge to deliver successful projects, within budget, to deadline and of sound business value. Case histories and examples of projects will provide you with  more...

COMPETENCY MANAGEMENT SYSTEMS IN OIL GAS 27 29 February 2012 Kuala Lumpur Malaysia Within the Oil and Gas industry it is a requirement, both contractual and in some areas legislative, to ensure effective internal systems are in place which support employee development and provide evidence of their competence. A Competence Management System (CMS), correctly developed and applied provides employees and organisations with the tools to demonstrate competence and contributes to  more...

9th run in Malaysia Revised Content EPCIC Contract Management Essential Elements of International Contract Law 13 15 Decemb In the Oil & Gas construction and procurement business, the success of your project is dependent on your practical a know howa in contract management. Understanding the essential ingredients of contracts and mastering the fundamentals will equip you to identify vague contracts, avoid dangerous and often hidden terms, and better understand your position and your project. PetroEdge has  more...

Effective Plant Turnaround Management Optimising your Turnaround Management Strategy to Exceed Safety Quality Time and Cost Targ Turnarounds are complex projects that have a substantial impact on business performance. It is therefore imperative that the people who plan, prepare and execute Turnaround have an the in-depth skill and knowledge necessary to produce a successful outcome and an understanding of how Turnarounds work, why they sometimes dona ™t and what to do if they start going wrong. This complex,  more...

Negotiation Skills Techniques for Engineers and Technical Professionals 19-20 January 2011 Kuala Lumpur Many technical experts find it difficult to move out of their expertise areas and deal with commercial matters. Negotiating to optimise business value is a step further from their comfort zones. All too often negotiations are then left to finance personnel. They bring many strengths to the table but an understanding of engineering trade-offs is not one of them. By attending this course  more...

The International Oil Gas Executive Development Program Essential Management Commercial Skills for Oil Gas Professionals This practical, intensive 5 day course aims to provide participants with a solid grounding in the principles and practices of business management that are essential when moving from an operational to a more strategic role. Where operational management is about implementing plans with known parameters, strategic management is about exercising judgement in complex environments where there is no a  more...

Oil Gas Financial Modelling Project Evaluation This 3 a day course provides a sound understanding of both the principles of financial modelling and the practical application of these to real-world Oil & Gas business scenarios through the use of spreadsheets. The course builds upon the financial modelling principles and practices learned to apply these to project evaluations. Participants improve their mastery of project evaluation  more...

HUMAN COMPETENCY CAPABILITY DEVELOPMENT in Oil Gas Competition for the best and brightest is reaching fever pitch in the Oil & Gas industry. Leading operators and contractors are fighting to hold-on to top talent, often lured away by unmatchable offers. Furthermore retiring senior professionals leave your organisation, taking with them years of experience and knowledge. You need to have a sustainable capacity building solution in place to  more...

SAND CONTROL MODERN SANDFACE COMPLETION FORMATION DAMAGE PRACTICES The business of fueling the world through hydrocarbon production must be carried out with optimum profitability. Participants will learn how sand production and inadvertent formation damage can erode these profits. Methods and procedures will be presented to guide the participants in decision making with regard to completing a well with optimum control of formation sand while incurring minimal  more...

Interpretating and Managing Charterparty for Supply Vessels 26 - 28 April 2011 OSV Owners and the Charterers engage in very complex and high risk ventures with the prime objective of maximizing returns and minimization of risks. There is no benefit for either Party to be entangled in commercial or contractual disputes. But due to the abundance of uncertaintiesa ™ in the Offshore E & P business, priorities of the parties may differ, giving rise to conflicts. Conflicts  more...

LNG Fundamentals with Mike Williams and Richard Harrison 4 6 April 2011 Kuala Lumpur The 21st century has been coined the century of gas. The course will address the fundamental technical and economic factors that have driven and will drive the successful development of natural gas reserves by means of an integrated liquefied natural gas (LNG) project. The current exponential growth in the use of natural gas through international trade in LNG is explored. This 3 day course  more...

PETROLEUM RISK ANALYSIS PORTFOLIO MANAGEMENT 16 18 March 2011 Kuala Lumpur Malaysia Risk and uncertainty are fundamentally embedded in the exploration and production business a arguably there is no business development without risk a yet the distinction between risk and uncertainty is often confused, and attempts to effectively manage risk and uncertainty are often poor in the industry.  more...

Exploration Production Business Simulation 21 23 March 2011 Kuala Lumpur Malaysia This three day E&P Business Simulation training course is designed for groups working within the E&P sector to experience the process of formulating a medium term E&P Business Plan. The course will draw on technical, commercial and management skills as the teams work on building a 5-year plan for a business comprising of producing assets, appraised and unapprised discoveries, several exploration  more...

PROJECT MANAGEMENT For Oil Gas Professionals with Bob Mittelsdorf 28 February 1 March 2011 Kuala Lumpur Malaysia At present, project managers in the oil and gas industry have to make decisions in an environment of high levels of uncertainty and risk. Poor project management causes oil and gas companies massive losses of resources and money. In a climate of volatile oil prices, it is more important than ever to halt these losses. This interactive 2-day course will equip you with the skills and knowledge  more...

2nd run in Asia Negotiation Skills Techniques for Engineers and Technical Professionals 27 28 January 2011 This is a two day training course that is aimed at providing professionals in the oil & gas business with a comprehensive set of core negotiating skills. Negotiations take place in many situations e. g. between peers, manager and subordinate, company and trade unions, company and government. The skills learnt on this course will be useful in all of these situations. However the course puts a focus  more...

Drilling Essentials for New Engineers Non-Technical Professionals 27 - 28 January 2011 Time is money in the oil business. Drilling time is big money. Whether in a technical, managerial or supporting role, you are a valuable asset to ensuring that project delivery targets are met and profits are realised. As drilling activities continue to increase, professionals like you must grasp the language and technology of drilling operations in order to maximise expenditures throughout the  more...

2nd run in Asia Maintenance of Electrical Equipment in Oil Gas Installations 24 26 January 2011 The course will provide those charged with leading electrical maintenance with the best practice know-how needed for: a Safe operation a High reliability at an optimised low cost and a a Defensible approach to reliability, availability, sparing, integrity and safety. The course balances an engineera ™s practical perspective with the demands of business needs. It meets the needs  more...

Essential EPC Contract Management and Law For EPC Engineers Procurement and Non-Legal Professionals in Oil Gas 1 - 3 December 1. Safeguard your interests by understanding the basics of contract law in plain English and learning simple contract language risk mitigation techniques 2. Quickly identify dangerous words/ phrases in the contracts of others that could cost your company millions 3. Effectively manage risk on your project with your companya ™s contract by learning the purpose and potential pitfalls of  more...

Introduction to Oil Gas Exploration Production For New Engineers Non-Technical Professionals - Appreciate the dynamics of world energy demand & supply and its impact on pricing - Understand the formation of petroleum reservoirs and basic geological considerations - Examine the exploration process to gain an overview of the technical processes involved - Gain a comprehensive overview of drilling activities - from pre-drilling preparation, through to well drilling, well evaluations and  more...

LEADERSHIP TEAM DYNAMICS in OIL GAS 1 3 Dec 2010 Kuala Lumpur Malaysia Partnerships are growing in the oil and gas industry today, developing a project alongside other companies offers a wide range of advantages such as: risk mitigation, economies of scale, access to funds, technology and resources. This is particularly attractive in the current scene, in which hydrocarbon resources are increasingly found in difficult to access locations and companies are  more...

4th run in Asia EFFECTIVE PLANT TURNAROUND MANAGEMENT 13th December 2010 - 15th December 2010 Turnarounds are complex projects that have a substantial impact on business performance. It is imperative that Turnarounds are effectively planned and executed, especially in continuous process industries such as Oil, Gas and Chemicals. Turnarounds are more than merely technical events carried out by the maintenance function. They are an integral part of any companya ™s business strategy  more...

Drilling Essentials for New Engineers Non-Technical Professionals 29th November 2010 - 3rd December 2010 Time is money in the oil business. Drilling time is big money. Whether in a technical, managerial or supporting role, you are a valuable asset to ensuring that project delivery targets are met and profits are realised. As drilling activities continue to increase, professionals like you must grasp the language and technology of drilling operations in order to maximise expenditures throughout the  more...

National Oil Companies - Strategies to Sustain Growth in a Competitive Market 30 November - 2 December 2010 The current strategies, policies and requirements of National Oil Companies (NOCs) are having a substantial impact on the direction and dynamics of the present-day petroleum sector. The 60+ NOCs are rapidly emerging as major factors in todaya ™s demand driven environment, with sovereign control over considerable resources yet to be developed and produced. International Oil Companies (IOCs)  more...

The International Oil Gas Executive Development 11 - 15 October 2010 Movinga up in the Oil & Gas industry is no simple task. The International Oil & Gas industry is a fasta paced, complex and highly competitive global industry. Keepinga up with the pace of change, staying relevant and current with industry developments by maintaining a sharp intellectual edge is a constant challenge for professionals. The changing nature of the industry and the drivers need to  more...

Oil Gas Finance Modelling and Project Management 4th to 6th October 2010 This 3 a day course provides a sound understanding of both the principles of financial modelling and the practical application of these to real-world Oil & Gas business scenarios through the use of spreadsheets. The course builds upon the financial modelling principles and practices learned to apply these to project evaluations. Participants improve their mastery of project evaluation  more...

Introduction to Oil & Gas Exploration and Production for New Engineers and Technical Professionals 26 - 27 July 2010 As exploration and production activities in Asia continue to grow, new engineers or supporting professionals like yourself must grasp the language and technology of oil & gas exploration and production operations in order to proactively support your organisationa ™s key business activities. Exploration and production technology, equipment specification and processes have a unique language  more...

Drilling Essentials for New Engineers and Non-Technical Professionals in Oil Gas Vietnam 23 - 24 August 2010 Drilling Essentials for New Engineers and Non-Technical Professionals in Oil Gas! Time is money in the oil business. Drilling time is big money. Whether in a technical, managerial or supporting role, you are a valuable asset to ensuring that project delivery targets are met and profits are realised. As drilling activities continue to increase, professionals like you must grasp the language  more...

Offshore Drilling Production Facilities 30 August 1 September 2010 Ho Chi Minh City This course is intended for new drilling and production crew. The course is also suitable for both senior engineers and management professionals moving into field development responsibility for the first time. It is also suitable for other professionals supporting field development activities in the geosciences arena. Individuals who require a basic understanding of integrated field  more...

Field Development Project Management 2 - 3 September Kuala Lumpur Project management is rapidly becoming more complex in the Oil & Gas business today. Project managers need to constantly deal with turbulent oil prices, new technology, tedious regulatory requirements, inadequate human resources capability and financial support when rolling-out new fields for development. This 2 day training course address these practical challenges that project managers face  more...

4th Run in Malaysia! Leading and Managing Generation X & Y Engineers Technical Professionals Many managers are now asking themselves "whata ™s wrong with young engineers today?" Management has seen the emergence of two generations who have quite different views on work, and senior managers are struggling to come to terms with the change. As a manager what do you need to know to engage and motivate with the new generation workforce? Whether you are a senior line manager or in  more...

Technical Report Writing Presentation Skills For Oil and Gas Professionals Technical Report Writing and Presentations Skills for Oil & Gas Professionals focuses on unique needs of technical professionals who write and present for both technical and non-technical readers. This 3-day separately book-able workshop will demonstrate on how technical professionals can use their technical knowledge and logical edge to write in a reader-friendly, grammatically accurate way  more...

RELIABILITY CENTERED MAINTENANCE MASTER CLASS Kuala Lumpur There is a separately book-able introductory 2-day workshop where the RCM process will be discussed in sufficient depth to gain a good working knowledge. There will be a number of short exercises and one brief RCM exercise. Those who seek a higher level of proficiency will continue into the 3rd day master class. The 3 days will feature a detailed case study on a plant sub-system. This is a  more...

SSRS 2008 R2 Sql Server Reporting Services SQL Server Reporting Services 2008 R2 is THE way to publish reports to your corporate intranet. Not only can you include tables of data, matrices (you may know these as pivot tables), charts, lists and subreports, but SSRS 2008 R2 also includes whizzy new report items like indicators, gauges and sparklines. On this three-day course you will use SQL Server 2008 R2 Business Intelligence Development  more...

Excel VBA Macros Not only our best-selling course, but also one of our favourites. This two-day course takes you through Visual Basic for Applications in Excel from recording macros through to advanced form design. On the way you will learn how to write object-oriented programs and how to create loops and implement error-handling. Microsoft Excel macros are fun - let us show you why! For a full list of  more...

Microsoft Excel 2003 Advanced If you've been using Microsoft Excel for a while now, maybe it's time to move on a bit. This two-day course shows how you can use Excel to manage a database, create advanced charts, use some of the advanced functions in Excel and much more besides! Invest two days of your time to make yourself permanently more efficient in Excel, by finding out just what it can do.  more...

SSRS 2005 In the current business environment organisations need to be able to transform data into clear, concise, user-friendly formats. This two-day SQL Server Reporting Services (SSRS) course shows you how to create, execute and manage reports. Using SQL Server 2005 Business Intelligence Studio you will create interactive reports and learn how to deploy and export them in various formats. You will  more...

Excel 2007 Business Modelling This course is aimed fairly and squarely at people who work in Finance and business modelling. Developed in-house by an expert in business modelling, this course shows you how to create robust business models which are easy to build and (above all) easy to test. The course makes extensive use of Excel range names. For a full list of course topics, see our website  more...

Introduction to Excel 2003 If you have not used Microsoft Excel spreadsheets before, this one-day introductory course is the perfect point to start. Assuming no knowledge of Excel, the course shows you how to enter data and formulae, format your work to look attractive, print your work and create Excel charts. For a full list of course topics, see our website  more...

Excel 2003 Business Modelling This course is aimed fairly and squarely at people who work in Finance and business modelling. Developed in-house by an expert in business modelling, this course shows you how to create robust business models which are easy to build and (above all) easy to test. The course makes extensive use of Excel range names. For a full list of course topics, see our website  more...

Introduction to Excel 2007 If you have not used Microsoft Excel spreadsheets before, this one-day introductory course is the perfect point to start. Assuming no knowledge of Excel, the course shows you how to enter data and formulae, format your work to look attractive, print your work and create Excel charts. For a full list of course topics, see our website  more...

The Cocktail Challenge Cocktail team building is a fantastic way to engage and strengthen your team, they will be having so much fun they wona ™t even realise the benefits you are getting out of it! Shaker have 4 uniques cocktails team building sessions to choose from, each designed specifically to meet the team building requirements of your business whilst still being fantastic value for money. Alternatively we  more...

The Chocolate Challenge The Chocolate Challenge is a great team development activity. It simulates a complete business process from initial concept through design, production, marketing and promotion. Ita ™s all done in a light-hearted and highly creative environment requiring co-operation, mental and artistic skills (and several kilos of chocolate!). In this chocolate team building activity participants are  more...

Corporate Outdoor Teambuilding Training & Events Organization Dragon Teambuilding Int. Ltd. has been created in June 2004 by Charles GEORG, from France. Big enough to be the best - Small enough to be personal and attentive, Dragon Teambuilding is one of the Shanghai's largest providers of interactive Teambuilding events, specialized in Corporate HR Team Building and Team Development through Problem-Solving and Strategy-Planning activities in a fun/  more...

Predictive Analytics World June 25-26 2012 in Chicago Predictive Analytics World, June 25-26, 2012 in Chicago is the business event for predictive analytics professionals, managers and commercial practitioners, covering today's commercial deployment of predictive analytics, across industries and across software vendors. The conference delivers case studies, expertise and resources to achieve two objectives: Bigger wins: Strengthen the business  more...

Predictive Analytics World Workshop - Business Friendly Data Mining with Decision Management Thursday, March 8, 2012. This is a full-day workshop at Predictive Analytics World San Francisco. How to talk so your business team will listen, how to listen so your business team will talk. Instructor: James Taylor, CEO, Decision Management Solutions. Early Bird Discount ends January 20, 2012.  more...

Text Analytics World Topics & Case Studies a March 6-7, 2012 in San Francisco ...xt Analytics World San Francisco 2012 (tawgo. com) is the business-focused event for text analytics professionals, managers and commercial practitioners. This conference delivers case studies, expertise and resources to leverage unstructured data for business impact and deploy the latest text analytics technology. CASE STUDIES: Text Analytics World San Francisco 2012 will feature over  more...

Predictive Analytics World, April 25-26, 2012 in Toronto Predictive Analytics World, April 25-26, 2012 in Toronto (www. pawcon. com/ toronto/ 2012) is the business event for predictive analytics professionals, managers and commercial practitioners, covering today's commercial deployment of predictive analytics, across industries and across software vendors. The conference delivers case studies, expertise and resources to achieve two objectives:  more...

Predictive Analytics World, March 4-10, 2012 San Francisco Predictive Analytics World, March 4-10, 2012 in San Francisco (www. pawcon. com/ sanfrancisco) is the business event for predictive analytics professionals, managers and commercial practitioners, covering today's commercial deployment of predictive analytics, across industries and across software vendors. The conference delivers case studies, expertise and resources to achieve two objectives:  more...

Predictive Analytics World for Government Sept 12-13 in Washington DC ...started by the producers of Predictive Analytics World, a business-focused conference for the Private Sector that has received rave reviews: "I came to PAW because it provides case studies relevant to my industry. It has lived up to the expectation and I think it's the best analytics conference I've ever attended!" Shaohua Zhang, Senior Data Mining Analyst Rogers  more...

Anger Management Specialist-I Certification 2-Day Seminar June 7 8 2012 Columbus OH ANGER MANAGEMENT SPECIALIST-I CERTIFICATION SEMINAR - Columbus, OH TWO DAYS - Thursday & Friday, June 7 & 8, 2012 9: 00am to 4: 00pm both days Columbus-Worthington Holiday Inn 7007 N High Street Worthington, OH *This Seminar is approved by the National Anger Management Association (NAMA). The seminar fulfills the basic content and supervision requirements for (NAMA) Anger Management  more...

Anger Management Specialist-I Certification 2-Day Seminar May 9 10 2012 NYC ANGER MANAGEMENT SPECIALIST-I CERTIFICATION SEMINAR TWO DAYS - Wednesday & Thursday, May 9 & 10, 2012 9: 00am to 4: 00pm both days New York City, NY Center for Arts Education 225 West 34th Street, Suite 1112 *This Seminar is approved by the National Anger Management Association (NAMA). The seminar fulfills the basic content and supervision requirements for (NAMA) Anger Management  more...

Team Problem Solving In todaya ™s complex business environment, finding the root cause of a problem is often a very difficult task. While a single individual might sometimes be able to solve certain problems, the more complex problems in business are better addressed by a multi-disciplinary team. This workshop focuses on a structured eight-step methodology used to find root cause, determine how to permanently  more...

SQL Level 2 In the course SQL: Fundamentals of Querying (Second Edition), you examined the fundamentals of SQL querying. Because of various business conditions and requirements, in addition to querying the database, you may need to restructure and index tables. You may also need to manipulate the data in the tables. In this course, SQL: Advanced Querying, you will create advanced SQL queries, and manipulate  more...

Grammar Essential You learned the rules of grammar in school, but now you'd like to refresh and refine your grammar usage for your professional life. You need to articulate your ideas clearly and succinctly in written communications and present yourself in a professional manner. In this course, you will review the rules of grammar, identify common grammar errors, and refine your business writing style. Upon  more...

Effective Business Writing Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability. This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.  more...

Microsoft Windows 7 Transition from Windows XP Course Objective: You will use the new features in Windows 7 to streamline your workflow efficiency and business productivity. Target Student: This course is designed for persons who are familiar with and comfortable working in Windows XP and want to upgrade to the new and enhanced features of Windows 7. This course is not for students who are first-time Windows users. Upon successful  more...

Google Adwords For Businesses You will create an AdWords account, run an ad campaign, and track the performance of ads. Target Student: This course is for small business owners, members of marketing departments, those seeking a career change wishing to become Google AdWords professionals, and web designers seeking to offer AdWords as an additional service to clients. Upon successful completion of this course, students will  more...

Microsoft Word 2007 Level 1 Word processing is the use of computers to create, revise, and save documents for printing and future retrieval. This course is the first in a series of three Microsoft Office Word 2007 courses. It will provide you with the basic concepts required to produce basic business documents. Course Objectives You will create, edit, and enhance standard business documents using Microsoft Office Word  more...

Microsoft Word 2007 Level 2 In the first course in this series, Microsoft Word 2007: Level 1, you gained all the basic skills that you need to create a wide range of standardized business documents. If you use Microsoft Word 2007 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. To do so, you can customize and automate the way Microsoft Word 2007 works for you.  more...

Microsoft Word 2007 Level 3 You know to use Microsoft Office Word 2007 to create and format typical business documents. Now, you may need to work on more complex documents. In this course, you will use Word to create, manage, revise, and distribute long documents and forms. Course Objectives You will create, manage, revise, and distribute long documents and forms. Upon successful completion of this course, students will  more...

Microsoft Excel Introduction To VBA In the previous Excel courses, you used Excel to simplify business tasks, including the creation of spreadsheets, graphs, charts, and formulas that were difficult to create and nearly impossible to maintain using pencil and paper. You now want to simplify your work in the Excel environment by automating many of the repetitive tasks that are part of the spreadsheet development. In this course, you  more...

Microsoft Access 2007 Level 1 Most organizations maintain and manage large amounts of information. One of the most efficient and powerful ways of managing data is by using relational databases. Information can be stored, linked, and managed using a single relational database application and its associated tools. In this course, you will examine the basic database concepts, and create and modify databases and their various  more...

Microsoft Access 2007 Level 4 In previous levels, you were introduced to the various features of Access 2007 that dealt with local database management. However, effective database management calls for mastering the advanced administrative and collaborative features of Access. In this course, you will exchange data with other applications, automate business processes by using VBA code, and secure and share databases. This  more...

Microsoft Office Access 2010 Transition from MS Access 2003 This course is designed for experienced Access users who have worked with the earlier versions of Microsoft Access, ideally Microsoft Access 2003, and who have or are planning to upgrade to Microsoft Access 2010. This course is also designed for students who wish to learn the basic operations of the Microsoft Access Database program to perform their day-to-day responsibilities, and to understand  more...

Microsoft Access Level 1 2010 Most organizations maintain and manage large amounts of information. One of the most efficient and powerful ways of managing data is by using relational databases. Information can be stored, linked, and managed using a single relational database application and its associated tools. In this course, you will examine the basic database concepts, and create and modify databases and their various  more...

Microsoft Access Level 4 2010 This course is designed for students who have a thorough understanding of the basic and advanced user features of the Microsoft Office Access 2007 application, and are interested in learning introductory level administrator skill sets. The course is also for students who may be working in a web-based environment and may need to adapt Access applications to the environment. Upon successful  more...

Microsoft Word Level 1 2010 This course is intended for individuals who want to gain basic knowledge of working with Word. Course Objective: You will create, edit, and enhance standard business documents using Microsoft Word 2010. Upon successful completion of this course, students will be able to: create a basic Word document edit a document format text format paragraphs insert a table insert special characters  more...

Microsoft Word Level 2 2010 This course is designed for persons who are able to create and modify standard business documents in Microsoft Word 2010, but need to know how to create or modify complex business documents and customized Word efficiency tools. It also aims to assist persons preparing for the Microsoft Office Specialist exams for Microsoft Word 2010. Course Objective: You will create complex documents and build  more...

SQL - Structured Query Language Students will learn what SQL is and how it can help them query a database to answer business questions. Students will also learn advanced queries and how to add, update, and delete data, tables, views, and indexes. During this course, including computer lab time, students will be provided with the information necessary to complete the following objectives: Recognize proper syntax for an SQL  more...

Access VBA Programming Your training in and experience with Microsoft Access has provided you with a solid foundation for working with this database software. In the previous course in this series, you began to implement some of the more specialized and advanced capabilities that Access offers. You are now ready to extend your knowledge base beyond the user level and into introductory-level administrator skill sets. You  more...

CWSP - Certified Wireless Secuity Professional As wireless LANs explode in popularity and implementation, so does the need for securing these networks. Wireless security, and the lack thereof, is a daily headline in IT news. Security for wireless solutions cannot come from a single s The Certified Wireless Security Professional (CWSP) certification builds on the foundation of wireless LAN knowledge from the CWNA certification by educating the  more...

Cisco PIX Firewall - Basic The CCSP (Cisco Certified Security Professional) certification provides network professionals with professional level recognition in designing and implementing Cisco secure networks. CCSP holders are actively involved in developing business solutions and designing and delivering multiple levels of security departments. This course prepares the student for the Securing Cisco IOS Networks exam  more...

Cisco PIX Firewall - Advanced The CCSP (Cisco Certified Security Professional) certification provides network professionals with professional level recognition in designing and implementing Cisco secure networks. CCSP holders are actively involved in developing business solutions and designing and delivering multiple levels of security departments. The Cisco Secure PIX Firewall Advanced exam (CSPFA 642-521) is the second  more...

E-Commerce Strategy A-Z Day 1 of the course is designed to provide the student with a basic understanding of some of the fundamental concepts related to E-Commerce. On Day 2, students will learn how to plan and develop an E-Commerce small business. During this course students will be provided with the information necessary to complete the following objectives: Discuss customer relationship management, enterprise  more...

Migration to Windows Server Server In this hands-on course, participants learn the essential skills needed to plan a reliable Windows Server 2003 foundation and migrate from an existing Windows NT/2000 enterprise. Upon successful completion of this course, students will be able to: Construct an optimal replication topology for the network and site layout Devise delegation of administration and design Group Policy deployment  more...

CIW Master Designer Certification (E-Commerce) Students learn how to conduct business online and how to manage the technological issues associated with constructing an electronic-commerce Web site. Students will implement a genuine transaction The course is geared for CIW exam 1DO-425. This certification is recommended for network server administrators, firewall administrators, systems administrators, application developers, IT security  more...