Instructor Led Business Training in Canada

Canadian Corporate Tax Refresher Course Training Seminar This seminar is for those looking to increase productivity and brush up on corporate tax before tax season starts. a Taxable income and income tax payable a Taxation of corporate investment income a Corporate tax and management decisions a Section 85 rollovers a Other rollovers a Sale of incorporated business a Other corporate issues a Partnerships a Trusts and estate planning a  more...

Canadian Personal Tax Refresher Course Training Seminar This seminar is for those looking to increase productivity and brush up on personal tax before tax season starts. a CCA and cumulative eligible capital a Capital gains and losses a Property income a Income or loss from a business a Retirement savings plans a Other income and deductions a Taxable income and tax payable for individuals a Tax procedures and administration  more...

CMA day 1 exam course coaching prep seminar ...y 1 exam coaching: a IFRS & PE GAAP a International business environment a Domestic institutions environment a Working capital & Capital structure a Risk & Organizational theory a Motvation, directing & communication a Accounting standard setting process a Working capital policy & Management a Long-term capital financing a Financial markets & interest rates a Investment  more...

Enterprise Risk Management ERM Techniques and Practices is a hands-on training course taught in a classroom setting. This course is designed to provide training to both risk professionals and decision makers and help advance practice in the ERM field. ERM Techniques and Practices use the same format as the internationally acclaimed Asset Liability Management Techniques and Practices that has been conducted globally since  more...

CCNA Voice Bootcamp ...Manager Express, Cisco Unity Express, and the UC500 Smart Business Communications System solutions. In this hands-on, administrator-level course, you will get an introduction to Cisco's UC systems and its components, including: Cisco Unified Communications Manager (CUCM) CUCM Express Cisco Unity Connection Cisco Unified Presence You will cover telephony features supported in CUCM and  more...

BA Essentials Part 1 Requirements Gathering and Writing ...business requirements? Studies have shown that at least most product defects originate in the requirements. And rework on a development project can be traced back to requirement defects. In fact, the most recent version of PMBOK (Project Management Body of Knowledge), version 4, and all of BABOK (Business Analysis Body of Knowledge) emphasize  more...

Agile Project Management ...his course is ideally suited to: - Project managers - Business analysts - Senior technical leads Note: While this course will focus on the application of agile techniques to IT projects, the learned techniques also apply to non-IT projects as well, and in-class examples will be modified to suit the needs of the audience. Materials: - Workbook containing copies of the presentation  more...

Business Analysis for the Project Manager ...Business Analysis course for project managers? Absolutely! While the Business Analyst position is still rather new to many organizations, their primary role - to define and document user requirements and thereby help bridge the gap between the client and the solution team, has always been an essential ingredient for achieving project success. There are usually not enough dedicated Business  more...

Business Skills Time Management Course Description The Time Management course teaches students the fundamentals of time management. Participates will learn how to organize and prioritize daily and ongoing tasks, It will teach them how to develop a plan of action that includes goals, milestones, time auditing and more. The Course will help you correctly identify and manage poor time management personality types, assign  more...

Business Skills Supervisor Course Description A Supervisors Success is Measured by the Success of their Employees. This said, they will need to posess a multitude of skills ranging from communication to performance management. Coaching to Flexible Decision Making. Learning to cope with rapid changes in a work day means that learning these skills is imperitive to any Supervisor's success. This course will teach  more...

Business Skills Sales ...escription Selling is a fundamental component to every business. Our Sales Seminar focuses on key components for developing effective sales practices to help build sales leads and close those opportunities. We focus on providing best practices and techniques for highly effective sales people when selling products, services and ideas. Our Sales Course is an interactive seminar which provides  more...

Business Skills Customer Service Course Description It takes more time, effort, and thus cost to sell to a new customer as opposed to an existing customer. It is estimated the cost is up to 40% more in fact. Delivering exceptional customer service is key to a businesses survival, and growth rate. The Customer Service course will provide great insight and tips to ensure you are maximizing performance in customer service and  more...

Business Skills Innovation Management ...business today that change is a necessary evolution to survive. Innovation is like Invention but Deals with New Idea's that incorporate Radical Change. Innovation is the Key to making Change work for you and your Business. To implement that kind of transition sucessfully it is vital that all management and executives show great leadership skill. In this Innovation course participants will  more...

Business Skills Business Writing ...Business writing can have a huge impact on a business and it's performance. Good or Bad. It can create an atmosphere potential customers can feel comfortable in, or it can have quite the opposite impact! Effective Business Writing will increase the clarity, impact, and overall professionalism of your emails, letters, memos, and reports. Participants will learn targetted wording, strategies  more...

Business Skills Business Etiquette ...business workers must learn to quickly adapt to the flow of very diverse work environments, and even more diverse co-workers. Etiquette is quickly becoming more and more important to people, and understanding and utilizing it can make the difference between success and failure. Etiquette goes beyond basic fundamental manners and shows a level of presentation that shows both professionalism and  more...

Business Skills Business Communications Course Description It takes less time to communicate effectively, yet so many people overlook this fact by not learning how to do it. Solid communication skills can give any organization a huge competitive edge. This Business Communication Course is designed to give you the skills you need to communicate your desires and needs both effectively and efficiently. The course is great fun and engages  more...

Business Skills Anger Management Course Description Anger is a negative emotion that can impact the way everything in your life is dealt with. Anger can lead to aggression, hostility, irritability, crankiness, complaining and arguments. This in mind Anger Management is a necessary step for anyone who wishes to succeed in life and in business. In the Anger Management class participants will take part in a group setting to learn  more...

Microsoft Office PowerPoint Course Description More and more in business people are finding the need to create data enriched presentations for clients and co-workers. The Microsoft Office PowerPoint course will teach students how to do just that. From the basics and beyond this course will open new doors for anyone wishing to enrich their presentations with slideshows, videoa s and more. Checkout www. myprimer. ca for  more...

Microsoft Office Outlook ...business world and Microsoft has pulled out all the stops in the newest Microsoft Office Outlook. This course is designed to teach students everything from how to communicate effectively to how to manage contacts and tasks on a day to day basis. Outlook is packed full of features to help make organizing and communicating fast and easy and this course hopes to show you most of them. Checkout  more...

Web Development Web Design Course Description A website is an essential tool of the future, as it has the capability to reach all corners of the world. Primer Business Solutions brings you a Web Design Seminar that will not only show you how to make a website from scratch, and will allow you to walk away with your very own web site. Checkout www. myprimer. ca for more details  more...

Juggling Multiple Projects (a.k.a.Taking Charge of Multiple Projects) Even the most experienced project managers find that when they take on an increasing number of projects, life doesna t just get a bit tougher - it gets a lot tougher! The Juggling Multiple Projects course (also known as Taking Charge of Multiple Projects) was developed in 2000 to help with this reality. While the course cannot offer "silver bullets", it does offer proven techniques for  more...

E-Commerce ...merce site and learn how to create online shops for small business clients. Target Audience This course is aimed towards students with an understanding of HTML, CSS, and JavaScript; completion of our Web Development seminar is recommended. Learning Objectives Upon successful completion of our E-Commerce seminar you will be able to: * Analyze client needs and create an  more...

SQL Server 2005 Analysis Services SSAS ...Processing (OLAP) cubes and data mining models to support Business Intelligence (BI) solutions. This course includes concepts, procedures and practices based on real-world experience giving both the novice and experienced SQL Server 2008 developer the tools to build data cubes and forecasting solutions. This course also provides information on end-user tools including Microsoft Excel 2007,  more...

SQL Server 2008 Integration Services ...and technologies. In this course you will learn about the Business Intelligence Development Studio (BIDS) and working with Control and Data Flows to build workflows to extract, transform, and load data using a variety of data sources, transformations, and destinations. You will also become familiar with SSIS package management and package deployment along with learning to write solid code using  more...

SQL Server 2008 for developers ...ation servers, implementing security, and Microsoft's new Business Intelligence (BI) suite. nsole that integrates both authoring and administrative tasks. You will learn how to take advantage of SQL Server's tools for analyzing and tuning your databases. You'll also learn about integration servers, implementing security, and Microsoft's new Business Intelligence (BI) suite. LEARNING  more...

SQL Server 2008 Reporting Services ...your reports using Visual Studio 2008 and SQL Server 2008 Business Intelligence Studio. The reports you create in the course will employ shared data sources, interactive sorting, and drill-down capabilities. Youa ™ll then understand how Reporting Services parameters work and create parameters in ad-hoc SQL. Next youa ™ll be building Matrix reports and charts then explore the use of  more...

Oracle 10g 11g PL SQL Programming ...ons Create database triggers for auditing, complex business rule support, simple replication and more Create and maintain simple Oracle packages Use the UTL_FILE package to read and write to operating system files. Use the UTL_MAIL package to send email from an Oracle database Use the DBMS_PROFILER package to profile and tune PL/ SQL programs Do simple  more...

Oracle 10g 11g Advanced SQL ...code and test the most efficient Oracle query for a given business problem Code efficient inner and outer joins, including the use of the Oracle ANSI-compatible join syntax Use Oracle10g partition outer join to "densify" data (i. e. fill in the gaps) Code complex subqueries including correlated subqueries, inline views, subqueries in the column-list, Oracle subquery  more...

Oracle 10g 11g Introduction to SQL This course is designed for developers who are new to relational database and need to know how to query, update and create basic objects in Oracle databases. Students receive a comprehensive introduction to Oracle's implementation of the SQL language and the common query tools, SQL*Plus and iSQL*Plus. The course includes a lesson on basic relational database concepts. LEARNING  more...

Windows Workflow Foundation (WWF) Using C# ... makes it easier than ever to create and maintain complex business applications. In addition, Windows Workflow Foundation provides a runtime engine that manages your applicationa ™s behavior (that is, the a plumbinga ) and enforces the workflow. The runtime makes sure the workflow behaves in the manner in which you designed and coded it. LEARNING OBJECTIVES Learn the  more...

Sharepoint 2007 Training for Developers ...ty including enterprise content management, automation of business processes, and business intelligence and reporting. Although SharePoint is rich in features and capabilities, it involves common concepts and developer tasks that are universal to every type of SharePoint project. This course is designed to provide those who are responsible for customizing and creating new functionality within  more...

Sharepoint 2010 for Business Process ...use, customize, and extend to augment and streamline your business processes. This course covers these features and teaches you how to build on them to create business solutions. The beginning of the course orients you with the built-in capabilities and teaches how to customize them using SharePoint Designer. From there you will learn how to create custom forms using both ASP. NET and InfoPath.  more...

Sharepoint 2010 for Developers SharePoint 2010 has reached a new level of features for .NET and web development that far exceeds previous versions. This course introduces SharePoint 2010 as a development platform, which includes creating sites, lists and pages. In creating these items youa ™ll be introduced to the many new features that SharePoint 2010 has to offer. You will explore new SharePoint projects, item templates,  more...

PRES 5 Day Professional Home Staging Redesign Course Kelowna ... * How to successfully start your Staging & Redesign Business * Professional Branding & Marketing of your new company in 2009 * Role play created to help gain confidence in selling your service to home owners, sellers, and realtors * Pricing, quoting and competitive bids. your instructors share their "mistakes" so you can avoid some of the start up pitfalls * Goal  more...

PRES 5 Day Professional Home Staging Redesign Course ...all your learning! * 2 Full Days of Starting Up Your Business a Proven Marketing Strategies & Selling Strategies for the entrepreneur - no other course offers this! # Smaller class sizes so each individual benefits from personalized training Learn hands on with client's existing furnishings or with rental furnishing companies when needed Our graduates have successful part time  more...

PRES 5 Day Professional Home Staging Redesign Course A full 5 day comprehensive and intensive course consisting of: 1 Day of Staging & Redesign Decorating Theory 2 Full Days of Hands On experience in real Client's homes where you apply all your learning! 2 Full Days of Starting Up Your Business Proven Marketing & Selling Strategies for the entrepreneur - no other course offers this! This five day course provides you the theory and practicum  more...

Build Your Own Website Our full day Website Building seminars are designed with you in mind. Our participants do not require any html or java script knowledge or experience and they are not required to purchase any expensive site building software. Windsor Web Creations has teamed up with Homestead Technologies to offer face to face web site building seminars to educate those interested in building their own  more...

Start Your Own Business Workshop - For Aboriginal Women ...Business Workshop for Aboriginal Women: Starting your own business is a very big step to take. Having the tools and resources made available to you will help make this journey a successful one. Get invaluable information about funding options, finance, business planning, self assessing, social media marketing and so much more. Day 1 Morning: Self Assessments; profiles of an  more...

Course Staging Redesign Enrollment now will ensure you a reserved place. We'll introduce you to Home Staging, this program is geared to prepare students to start a business in home staging. We have designed a educational experience for you, no previous experience is necessary. Upon successful completion of our course you will receive a Certificate. These Courses are intensive. Duration : This is a 4 day  more...

Staging Course We'll introduce you to Home Staging, this program is geared to prepare students to start a business in home staging. We have designed a educational experience for you, no previous experience is necessary. Upon successful completion of our course you will receive a Certificate. Create and inspire others with your designs.  more...

Certified Business Analysis Professional CBAP CCBA Exam Prep ...Advance your career through Certification in Professional Business Analysis In the evolving world of Modern Business, there is an increasing demand for effective and experienced Business Systems Analysts with CBAP or CCBA certification. This is especially true in economic downturns. This course is an intense, in-depth a crasha review of the Business Analysis Body of Knowledge (BABOK  more...

IT Business Analyst Career training ...Business Systems Analysis Advance your career through professional development training in Business Systems Analysis In the evolving world of Modern Business, there is an increasing demand for effective and experienced Business Systems Analysts who can effectively understand and capture quality requirements and manage IT program initiatives. This is especially true in economic downturns.  more...

Optimized Product and Service Portfolios - Methods Tools and Applications ..., high-level view to the programs and projects supporting business processes. Department managers need to know the current project and application health in their department level portfolios. Well-implemented portfolio management processes allow stakeholders at all levels of the organization to view the portfolio data and make strategic and tactical decisions. Release and service portfolio  more...

Water and Wastewater Treatment ...d materials. It is important for people involved in water business to get first hand understanding of the complex issues related to water and wastewater. Recently, with the extensive consumption of pharmaceutical drugs and excessive usage of electronic gadgets, more risks are posed to the environment and water supplies. It is the duty of everyone involved to ensure that the public at large are  more...

Technical and Business Writing for Engineers 24 PDHs Description: Effective communication is a vital skill in todaya ™s workplace. Engineers are typically more comfortable with numbers than with grammar or the writing process. To succeed as an engineer, you need more than technical know-how. This intensive, hands on course will address the key concepts and methodologies in writing clear, concise engineering communication. Engineers will  more...

ESL - English for Engineers Technicians and Technologists 40 Hrs ...luency. Many new Canadian professionals operate their own business, and English is essential to run and grow your business. If you are an employer, this is an excellent course for your highly qualified professionals and educated employees who lack English skills. This course is been designed to meet the most needed skills for internationally educated professionals, daily Canadian life, work  more...

Building high-performing teams ...Businesses increasingly need to develop people at all levels who have the skills to move between project teams and work groups. We focus on the underlying principles of high performance and the development of long-term skills. We help people understand the strength of collective working, and ensure they develop clear insights about themselves and the ways to move a team quickly towards high  more...

Business finance and commercial skills ...Business, finance and commercial skills: Not surprisingly, people tend to place a great emphasis on their own skills when they tackle the challenges they face. A low level of skills constrains the options that people are able to consider; a wider range of skills equips your people with a wider choice of action when deciding how to be most effective at work. At the design and development  more...

Selling effectively in the insurance sector ...and brokers need to be more than just a nice person to do business with. Increasingly they need to be able to discuss with senior boardroom clients the value proposition of solutions in a risk management and corporate finance framework. In particular, they need the ability to negotiate with senior teams in a compelling manner in order to position themselves as trusted professional advisors.  more...

CPD - business professionals ...business professionals: Your business professionals might work in IT, Operations, HR, Legal, Compliance, L&D or one of the other critical functions of your organisation. In their respective roles managing the components of a financial services operation they need to be experts in their field, together with having a good understanding of the financial markets, capital and derivative  more...

Improving bank and individual effectiveness Improving bank and individual effectiveness: At MDA Training, we have extensive experience in delivering personal skills training and programmes designed to improve corporate effectiveness. A relationship manager may be highly skilled in identifying a prospect, performing a risk assessment and constructing a deal, but if the relationship skills are lacking, the deal will never be  more...

Intern training Intern training: Increasingly we are being asked by our clients to design and deliver short programmes for their interns before they start their summer placements. Potential future recruits form their first impressions of your organisation from their internship and therefore it is very important that you make a positive impact and create a memorable experience. We work with you to ensure  more...

CPD - market professionals CPD - market professionals Everyday your market professionals will be dealing with securities and trading derivatives in the global marketplace. Regardless of their front office role: fund manager, trader, analyst, sales or structuring; every moment they are away from the markets costs your organisation money. Training, however, is vital to keep your professionals up-to-date and ahead of  more...

Insurance accounting updates ...ccounting and financial reporting framework for insurance business has changed enormously. And in the near future it is expected to progress still further. Solvency II, Insurance Contracts phase II, new guidelines on Market-Consistent Embedded Values (MCEV), new IFRSs, and changes to regulatory returns to name but a few. These changes will impact how insurance business records, monitors and  more...

Introduction to derivatives ...business to have some understanding of the capital markets and also the way companies and governments raise money. One area of the capital markets which has been under scrutiny for the past 18 months are the derivatives markets. A dynamic and highly volatile part of any bank; capable of yielding high revenues by taking on increased risk. However, derivatives have also been blamed for the  more...

Industry business and management risk training ...business and management risk training: With a high-level view of the economy established and regulatory risk assessed, no lend can realistically be sanctioned until there has been a detailed sector analysis and the all-important assessment of management. We are able to introduce, in a practical manner, effective tools for sector analysis and demonstrate how to apply them in the  more...

Graduate training Graduate training: Training and developing your graduates is a major investment. Get it right and you have the leaders of tomorrow. Get it wrong and you live with the consequences for years to come. We know that it takes a lot of effort, energy and investment to give graduates the best start. So our unique approach to training equips them with the skills they need to be effective as soon  more...

Equity derivatives Equity derivatives: This course will enhance participantsa ™ ability to work confidently and competently on an equity derivatives desk. They will master the key concepts and be familiar with the language and jargon of the markets. Depending on particular client needs, this course typically explores: * The information provided by Bloomberg for futures and option contracts  more...

Introduction to fixed income Introduction to fixed income: Fixed income products play a key role in global capital markets. This course introduces candidates to different types of bonds, who the investors are and the different types of issuer. The yield curve, along with its important economic dynamics is introduced, together with key concepts such as how simple bonds are priced and duration. Various risks associated  more...

Economic and regulatory risk training Economic and regulatory risk training: With the current state of the economy a hot topic no matter what industry you are in, it is vital to have a sound understanding of events in the domestic and global economies. This understanding is paramount when the context is whether or not to sanction a request for funding from a customer. We have run high level economics overviews for HR  more...

Credit Derivatives The credit derivative markets allow participants to take views on an entities credit quality and to insure themselves against counterparty and credit risk. Many structures exist but the most common and widespread is the Credit Default Swap (CDS). This course covers the basics of single name and basket CDS contracts, CDS pricing, ISDA definitions together with examples of real life practical  more...

Driving commercial and financial awareness ...cial awareness The financial dimension of an insurance business has long been the preserve of the accountants and actuaries. However the external demands of the marketplace and the requirements of internal business targets have a pervasive impact on the work of everyone in your organisation. However, do your people understand your organisationa ™s strategic, financial and operational  more...

Credit and financial risk training Credit and financial risk training: At the heart of the credit decision are financial analysis and risk assessment. Our trainers use their financial backgrounds to demonstrate how to quickly break down the financial performance of a business to identify strengths and weaknesses. Where we add most value is in explaining how to interpret the data.  more...

Introduction to the insurance industry Introduction to the insurance industry: Insurance companies are increasingly recruiting talented individuals who have little experience of the insurance industry. Understanding how an insurer makes money and appreciating the details of the insurance marketplace is hard for an experienced manager, let alone a new joiner. The apparent complexity of products, processes and language can be  more...

Risk management Risk management: Products, channels, regulations, and market events all play their part in the complex risk frameworks that define the insurance sector. In particular, people may feel the need to take inadvisable risks in order to meet a short-term business development target, and may feel unable or unwilling to speak out if they consider the risks to be unacceptable.  more...

Graduate induction programmes Graduate induction programmes: New graduates need to quickly get up-to-speed with both the necessary technical and interpersonal skills, as well as reflecting the values and competencies of their employer. Any introductory programme needs to sit around professional examinations, job rotations, and other work-based activities which the participants will be undertaking. It also needs to  more...

Leadership development and assessment Leadership development and assessment: Talented individuals can become effective leaders with the right coaching, training and practice. However, making the transition requires people to think and act in different ways, and thata ™s the challenge that many find most difficult. We focus on building peoples insight into leading themselves, their people and their business.  more...

Business commercial and leadership skills ...nt and assessment events that are firmly grounded in your business, commercial and leadership contexts. This way, your training programmes reflect your genuine work environment and culture, helping your people make sense of their business experiences while offering new avenues to explore. We offer our clients a fresh and innovative approach to business, commercial and leadership skills  more...

Instrumentation Monitoring Condition Assessment for Engineers ...increasing representing a larger share of the engineering business. Nevertheless, few universities offer a course on instrumentation as part of their engineering curriculum; so many engineers learn instrumentation through the school of hard knocks. The course combines elements from civil, mechanical, and electrical engineering together with some management concepts in a coherent modular format  more...

Microsoft Excel 2010 Level 1 Microsoft Office Excel contains powerful tools to help you analyze, manage, and share critical business data. Our latest version also lets you work more efficiently in teams, while helping to protect and control access to sensitive information.  more...

50429A SharePoint 2010 Business Intelligence MS Certification This 5-day instructor-led course explores how to use SharePoint as your platform for Business Intelligence.  more...

Adobe Dreamweaver CS5 Website Development This course provides web designers with the knowledge & hands-on practice they need to build & manage professional websites using Dreamweaver CS5. Whether you create websites for a living or plan to create one for your own business this course is for you  more...

Microsoft Word 2010 Basic This course is the first in a series of three Microsoft ® Office Word 2010 courses. It will provide you with the basic concepts required to produce basic business documents.  more...

Microsoft Word 2010 Level 2 This course is designed for persons who are able to create and modify standard business documents in Microsoft Word 2010, but need to know how to create or modify complex business documents and customized Word efficiency tools.  more...

50202A Windows Small Business Server 2008 Workshop MS Certification This workshop provides students with the knowledge to plan and implement Windows Small Business Server 2008, and migrate from Windows Server 2003 or Windows Small Business Server 2003 to Windows Small Business Server 2008 in a classroom environment.  more...

Effective Business Writing Seminar This course shows you how to address the needs of your readers & teaches you how to write letters, emails, and short reports that are clear, concise & persuasive. The skills learned will immediately improve the productivity of writers & their readers.  more...

Compuease - Publisher 2007 Introduction In this course, you will look at how to create a publication from scratch or use one of the hundreds of business and personal designs available in Publisher. This course assumes that you are familiar with using personal computers and word processing.  more...

Microsoft Excel 2003 Beginner Available in French and English Create highly efficient & attractive worksheets using Excel. Efficiently manage your sales, purchases, expenses, & any other information pertaining to your business.  more...

Microsoft Access 2003 Beginner Available in French and English Discover the fascinating MiS Access environment. Learn to create custom databases to optimize the management of your business information. Control your inventory, purchases, & expenses using forms, queries and reports that are simple to use yet powerful  more...

BS04 - Problem Solving and Decision Making Techniques in IT This two-day course will help students to learn a rational process for problem solving, learn, and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions.  more...

Microsoft Publisher 2007 Level 1 Intro This course will consist of working with files, Task Pane, Adding Text, Editing Text, Adding Business Information, Editing Tools, Adding Graphics, Managing Windows, Printing A Publication, Adding Headers and Footers.  more...

6435A Designing a Windows Server 2008 Network Infrastructure This five-day course will provide students with an understanding of how to design a Windows Server 2008 Network Infrastructure that meets business and technical requirements for network services.  more...

Publisher 2003 Level 1 In this course, you will look at how to create a publication from scratch or use one of the hundreds of business and personal designs available in Publisher.  more...

Customer Relationship Management From Philosophy to Systems to Social Media Topics included in this 2-day seminar: CRM, The Philosophy; Identifying your customer; Customer Lifecycle and CRM Business Processes; CRM a Marketing Strategy; Communication and People...  more...

Business Process Modeling This is a hands-on practical workshop in business process modeling using workflow & state machine models to describe the sequencing of events for a business or IT process. Trainees step through a complex real-life case study, learning not only how to...  more...

Microsoft Excel 2007 Accelerated Beginner Available in French and English Create highly efficient & attractive worksheets using Excel. Efficiently manage your sales, purchases, expenses, & any other information pertaining to your business.  more...

Modeling Public Sector Programs and Services Participants of the Modeling Programs & Services course will learn how to use business architecture to analyze, align & integrate programs & services. Learn methods & models to support program evaluation & service improvement including the analysis...  more...

Microsoft Visio Level 1 Intro Learn how to quickly and easily integrate structured business graphics into documents and presentations to help communicate ideas in a much more effective and compelling way.  more...

Certified Business Analyst Professional CBAP Exam Prep Boot Camp Gain the essential information you need to prepare for & pass the Certified Business Analyst Professional (CBAP) exam. This Boot Camp focuses on the Business Analysis Body of Knowledge (BABOK) areas specifically covered in the exam....  more...

Facebook Business Breakthroughs Small Business Owners, Sales Representatives and Marketing Professionals: Discover How to Use Facebook to Attract Customers and Create New Opportunities  more...

Publisher 2007 Introduction - FRENCH In this course, you will look at how to create a publication from scratch or use one of the hundreds of business and personal designs available in Publisher. This course assumes that you are familiar with using personal computers and word processing.  more...

Word 2007 Level 1 - teksource This course is the first in a series of three Microsoft ® Office Word 2007 courses. It will provide you with the basic concepts required to produce basic business documents. You will create, edit, and enhance standard business documents.  more...

Word 2003 Level 1 Word processing is the use of computers to create, revise, and save documents for printing and future retrieval. This course is the first in a series of three Microsoft Office Word 2003 courses. It will provide you with the basic concepts required to produce basic business documents.  more...

Word 2007 Introduction 1 Day This course is intended for the beginner, or for the user who knows how to do the basics but thinks there must be an easier or faster way to get the job done. The objective is to prepare the student to create and format letters, memos, faxes, and most standard business documents. This course is classroom style instruction: Instructor-led, hands-on training.  more...

Writing Effective E-Mails -UOA The business of an organization is increasingly conducted through e-mail. This course will cover various aspects of e-mail usage from how to effectively and clearly express yourself in text to efficiently managing your inbox.  more...

Use Case Modeling- Nexient This course provides business analysts with the required competencies for creating use cases and use case diagrams, which serve as a vehicle for eliciting, analyzing, documenting and communicating functional requirements.  more...

The Business Analyst Crash Course An intensive course covering all aspects of the Business Analyst role from requirements gathering to testing. All major techniques both Structured and Object-Oriented (OO) are addressed in this course.  more...

SHIFT Chicago NOW In Just 3 Hours Discover The Slingshot Effect Thursday, October 1st, 2009 in Rosemont, IL - Mark your calendar to attend SHIFT Chicago Now! An evening event exploring the latest cutting-edge approach and innovative strategy in business & coaching!  more...

Writing-Competency Course This workshop focuses on the competencies that are essential for writing effectively in today s business environment. Topics covered: Punctuation, Grammar, Vocabulary development & Sentence structure.  more...

Microsoft Word 2003 - Level 1 - HBI In this course, students will create, edit and enhance standard business documents. You will learn to format text and paragraphs, add tables and graphic elements and control a document s page setup and its overall appearance.  more...

Microsoft Office Outlook 2007 with Business Contact Manager Topics included: Configuring Business Contact Manager; Using Business contact manager accounts & contacts; Business Projects & Project Task; Communications History & Linking; Customizing the Dashboard; information Management Tools; Marketing Campaigns..  more...

Free Small Biz Start-up Resources in the GTA August 15. Learn where to find all the resourses you will need to start your own business. This seminar will introduce you to the different organizations and association in the GTA that can help you start your own small business.  more...

Developing Your Mission Statement, Vision & Goals August 21. Developing a new or revised your Mission Statement, Vision & Goals is necessary if you hope your business grow up. Make your vision clear and go forward.  more...

Raising $ For Your New Biz September 19. Every small business needs money for start-up. In this informative seminar, you'll find out how you can raise money for your new business.  more...

Super Sales Systems August 23. Without sales, your small business is in trouble. Discover how to target the right prospects, develop an easy-to-maintain continuous sales system & learn selling steps & proven techniques.  more...

Beat the Taxman: Write-offs You Should Know (Staples) September 13. Are you taking advantage of every allowable deduction? What you don t know could cost you. Discover often-overlooked expenses to reduce your taxable business income and learn how to keep great accounting records.  more...

Your Business Plan in 10 Easy Steps August 12. Developing a new or revised Business Plan is easier than you think if you know what should go into it. Develop your vision, form your business model & understand what investors or lenders want to see.  more...

Beat the Taxman : Write-offs You Should Know (Indigo) September 18. Are you taking advantage of every allowable deduction? What you don t know could cost you. Discover often-overlooked expenses to reduce your taxable business income and learn how to keep great accounting records.  more...

Biz Launch Up and Running Business Start Up Training Learn How to Run Your Small Business! Guaranteed to make you a better entrepreneur. Our popular 30-hour real-life small business training program will help you to build your dream enterprise. You'll learn how to run a small business, create a profitable business model, make key decisions, focus your marketing and develop a solid Business Plan.  more...

ITSM Metrics (KPIs and TCO) Practitioner Support and Restore - 3 ...re activities, processes and functions to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency, effectiveness and quality for the incident and problem management processes and the service desk function. For more information please call 1-877-313-8881 or copy this link into your browser:  more...

ITSM Metrics (KPIs and TCO) Expert - 5 Days ...rvice support activities and processes to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency, effectiveness and quality for the service support and service delivery processes. The course covers the typical activities required to implement a measurement and performance improvement framework  more...

Communications and Soft Skills September 12, 2006. Executive Briefing, with hands-on mini-analysis for immediate insight and use. For executives who wish to learn about an additional way to increase the success and productivity of their teams, whether in sales, project work, customer service, etc. For trainers and coaches to experience the simplicity and power of a new communications and soft-skill tool.  more...

The Website Makeover Workshop September 6, 2006. Are you happy with the amount of business your website brings in each month? What would happen if you could increase that number by 10, 20, or even 50 percent? It s time to take your website to the next level.  more...

How to Sell Like a Pro Oct. 18. Find out how to target the right customers and discover some proven selling techniques. Free seminer at the Staples stores.  more...

How to Sell Like a Pro Nov. 13. Find out how to target the right customers and discover some proven selling techniques. Free seminer at the Staples stores.  more...

How to Sell Like a Pro Nov. 14. Find out how to target the right customers and discover some proven selling techniques. Free seminer at the Staples stores.  more...

How to Sell Like a Pro Nov. 16. Find out how to target the right customers and discover some proven selling techniques. Free seminer at the Staples stores.  more...

How to Sell Like a Pro Nov. 20. Find out how to target the right customers and discover some proven selling techniques. Free seminer at the Staples stores.  more...

How to Sell Like a Pro Nov. 29. Find out how to target the right customers and discover some proven selling techniques. Free seminer at the Staples stores.  more...

How to Sell Like a Pro Nov. 30. Find out how to target the right customers and discover some proven selling techniques. Free seminer at the Staples stores.  more...

Your Business Plan in 10 Easy Steps Oct.17. Learn how to develop a great business plan. Free seminer at the Staples stores.  more...

Your Business Plan in 10 Easy Steps Oct.10. Learn how to develop a great business plan. Free seminer at the Staples stores.  more...

How to Market Your Business on the Internet Oct. 16. Discover the secrets of Search Engine Optimization, Key Words and Google rankings. Free seminer at the Staples stores.  more...

How to Market Your Business on the Internet Oct. 23. Discover the secrets of Search Engine Optimization, Key Words and Google rankings. Free seminer at the Staples stores.  more...

How to Market Your Business on the Internet Nov. 8. Discover the secrets of Search Engine Optimization, Key Words and Google rankings. Free seminer at the Staples stores.  more...

How to Market Your Business on the Internet Nov. 22. Discover the secrets of Search Engine Optimization, Key Words and Google rankings. Free seminer at the Staples stores.  more...

Protecting Customer Privacy to Increase Sales Oct.18. Learn how to safeguard customer data to win more business. Free seminer at the Staples stores.  more...

Protecting Customer Privacy to Increase Sales Oct.19. Learn how to safeguard customer data to win more business. Free seminer at the Staples stores.  more...

Protecting Customer Privacy to Increase Sales Nov.2. Learn how to safeguard customer data to win more business. Free seminer at the Staples stores.  more...

Protecting Customer Privacy to Increase Sales Nov.6. Learn how to safeguard customer data to win more business. Free seminer at the Staples stores.  more...

Protecting Customer Privacy to Increase Sales Nov.9. Learn how to safeguard customer data to win more business. Free seminer at the Staples stores.  more...

Protecting Customer Privacy to Increase Sales Nov.23. Learn how to safeguard customer data to win more business. Free seminer at the Staples stores.  more...

Protecting Customer Privacy to Increase Sales Oct.11. Learn how to safeguard customer data to win more business. Free seminer at the Staples stores.  more...

Failsafe: How to Avoid Computer Problems Oct.24. Find out how to protect your computer from common viruses and keep your system trouble free. Free seminer at the Staples stores.  more...

Failsafe: How to Avoid Computer Problems Oct. 25 Find out how to protect your computer from common viruses and keep your system trouble free. Free seminer at the Staples stores.  more...

Low Cost Marketing Tools Oct.16. Discover 10 inexpensive marketing tools proven to boost sales.Free seminer at the Staples stores.  more...

Low Cost Marketing Tools Nov.29. Discover 10 inexpensive marketing tools proven to boost sales.Free seminer at the Staples stores.  more...

Hot Small Biz Technology Nov.27. Explore the latest hi-tech gear to power your venture. Free seminer at the Staples stores.  more...

Hot Small Biz Technology Nov.28. Explore the latest hi-tech gear to power your venture. Free seminer at the Staples stores.  more...

Hot Small Biz Technology Nov.27. Explore the latest hi-tech gear to power your venture. Free seminer at the Staples stores.  more...

Branding Your Biz Oct.19. Learn how to build a great logo and develop your unique business brand. Free seminer at the Staples stores.  more...

Branding Your Biz Oct.17. Learn how to build a great logo and develop your unique business brand. Free seminer at the Staples stores.  more...

Beat the Taxman: Write-offs You Should Know Oct.30 Discover missed expenses to lower your taxes & learn how to keep great accounting records. Free seminer at the Staples stores.  more...

Beat the Taxman: Write-offs You Should Know Nov.15. Discover missed expenses to lower your taxes & learn how to keep great accounting records. Free seminer at the Staples stores.  more...

Beat the Taxman: Write-offs You Should Know Oct.26. Discover missed expenses to lower your taxes & learn how to keep great accounting records. Free seminer at the Staples stores.  more...

Raising $ For Your Biz Nov.21. Learn where to get money for start-up or growth. Free seminer at the Staples stores.  more...

Raising $ For Your Biz Nov.8. Learn where to get money for start-up or growth. Free seminer at the Staples stores.  more...

How to Create A Blog Nov.1. Find out why blogs are the hottest thing on the Internet & how to launch one. Free seminer at the Staples stores.  more...

HYPE: Free Publicity for Your Biz Nov.28. Find out how to get your business plenty of media exposure. Free seminer at the Staples stores.  more...

HYPE: Free Publicity for Your Biz Nov.7. Find out how to get your business plenty of media exposure. Free seminer at the Staples stores.  more...

How to Create A Blog Oct.12. Find out why blogs are the hottest thing on the Internet & how to launch one. Free seminer at the Staples stores.  more...

Maximize Revenues - Minimize Headaches - Sales Training Seminar ...aches Selling is the lifeblood of any enterprise. But in business today most sales happen in spite of the salesperson not because of him/her. Attention business owners, managers, supervisors, sales professionals: Consider the following: Would you like to sell more stuff, more easily, more often? Is competition today more fierce & cutthroat than in the past? Are your customers more  more...

How to Grow Your Business April 26, 2007 12:00pm - 1:30pm 111 5th Avenue, S.W., T2P 3Y6, Calgary, Alberta What s ahead for your business? In this seminar, you ll learn how to take your business to the next level by developing an advanced business plan, exploring foreign markets, capturing online opportunities and creating efficient internal systems.  more...

Mastering Your Marketing May 16, 2007 12:00pm - 1:30pm 111 5th Avenue, S.W., T2P 3Y6, Calgary, Alberta Is your marketing getting results? It could be time to change your approach to marketing. In this dynamic seminar, you ll improve your marketing skills and explore simple, affordable and effective ways to build your business.  more...

Protecting Customer Privacy September 18th, 2007 12:00pm - 1:30pm 111 5th Avenue, S.W., T2P 3Y6, Calgary, Alberta Now the 1 issue across North America, your customers want to know how your business safeguards their personal data. Join us to learn how to win customer trust by protecting their privacy.  more...

How to Grow Your Business Edmonton, Alberta April 25, 2007 12:00pm - 1:30pm What s ahead for your business? In this seminar, you ll learn how to take your business to the next level by developing an advanced business plan, exploring foreign markets, capturing online opportunities and creating efficient internal systems.  more...

Mastering Your Marketing Edmonton, Alberta May 15, 2007 12:00pm - 1:30pm Is your marketing getting results? It could be time to change your approach to marketing. In this dynamic seminar, you ll improve your marketing skills and explore simple, affordable and effective ways to build your business.  more...

Protecting Customer Privacy Edmonton, Alberta September 19th, 2007 12:00pm - 1:30pm Now the 1 issue across North America, your customers want to know how your business safeguards their personal data. Join us to learn how to win customer trust by protecting their privacy.  more...

How to Grow Your Business 550 Burrard Street, V6C 2B5, Vancouver, British Columbia April 24, 2007 12:00pm - 1:30pm What s ahead for your business? In this seminar, you ll learn how to take your business to the next level by developing an advanced business plan, exploring foreign markets, capturing online opportunities and creating efficient internal systems.  more...

Mastering Your Marketing 550 Burrard Street, V6C 2B5, Vancouver, British Columbia May 17, 2007 12:00pm - 1:30pm Is your marketing getting results? It could be time to change your approach to marketing. In this dynamic seminar, you ll improve your marketing skills and explore simple, affordable and effective ways to build your business.  more...

Protecting Customer Privacy 550 Burrard Street, V6C 2B5, Vancouver, British Columbia September 20th, 2007 12:00pm - 1:30pm Now the 1 issue across North America, your customers want to know how your business safeguards their personal data. Join us to learn how to win customer trust by protecting their privacy.  more...

Quickbooks Accounting Training Seminar ...ise total solution software will help you gain control of business finances and your entire operation. QuickBooks provides sophisticated tools to track and better manage your business. Its flexible report functionality makes it appropriate for owners, controllers or support staff to use. Learn how to create a QuickBooks company, enter sales, generate invoices and estimates, receive payments and  more...

Simply Accounting 2005 Training Seminar Location: Toronto Date: 2007-04-23 List Price: $215 Offered Price: $150.00 Seats Available: 2 Participants will learn General Ledger, Inventory, Accounts Payable and Receivable for a small and medium sized business. Participants will also increase their knowledge of using the accounts, inventory, payroll and customer and vendor modules, including how to perform monthly and year-end  more...

Visio Introduction-1 Day Location: City of Mississauga Date: 2007-04-17 List Price: $275 Offered Price: $175.00 Seats Available: 3 Visio is an easy-to-use graphics application especially suited for creating business graphics. Visio is best know for creating flowcharts, organization charts, calendars, office layouts, block diagrams, sales and marketing visuals and a variety of other business diagrams.  more...

No Pressure Prospecting ~ Sales prospecting ...25 Most Powerful Rules of Prospecting How to state your business to get a REAL prospect's attention How to engage a prospect with NO PRESSURE How to use "Voice Mail" to get prospects to call you back How to get past "Gatekeepers" How to make you "Cold Calls" wamr In this practical workshop, experienced and inexperienced sales people alike will learn strategies and practice tactics  more...

Project Management Fundamentals March 19 and 20th, 2007 9:00am - 4:00pm This course delivers understanding of the fundamentals of Project Management, an increasingly valuable skill set for business today. It provides the theory and core methodology you will need to manage projects and participate on project teams.  more...

Dreamweaver MX Level 1 + Contribute ...n effective website contributes to your customer base and business growth. Understanding the basic properties of planning, launching and enhancing a website is a functional requirement in the world of work today. Learn about website design in a WYSIWYG environment without the need of sophisticated programming. Understanding basic page creation, adding content, incorporating links and enhancing  more...

Word Introduction-1 Day April 3, 2007 9:00am-4:00pm This course is intended for the beginner, or for the user who knows how to do the basics but thinks there must be an easier or faster way to get the job done. The objective is to prepare the student to create and format letters, memos, faxes, and most standard business documents. This course is classroom style instruction: Instructor-led, hands-on training.  more...

Outlook Introduction-1 Day Location: Toronto Date: 2007-04-11 List Price: $275 Offered Price: $190.00 Seats Available: 3 This course provides a solid introduction to the various aspects of Outlook. Outlook is more than just email, it is contact management, a log for projects and sales contacts, as well as a personal organizer. The objective is for the student to be able to integrate Outlook into his/her daily  more...

Introduction To Visual Basic .NET Location: Ottawa Date: 2007-06-11 List Price: $2395 Offered Price: $1675.00 Seats Available: 3 Introduction To Visual Basic .NET ID: INTVB3 Course Length: 5 DAYS Module 0: the .NET Platform The Application Tiers: 1, 2 and 3-tiered. The Application Model: User, Business, and Data Services. The .NET Framework Architecture Value Types and Reference Types Creating  more...

Macromedia Dreamweaver Introduction ...n effective website contributes to your customer base and business growth. Understanding the basic properties of planning, launching and enhancing a website is a functional requirement in the world of work today. Learn about website design in a WYSIWYG environment without the need of sophisticated programming. Understanding basic page creation, adding content, incorporating links and enhancing  more...

MS Word 2003 Level 1 Training seminar Location: City of Mississauga Date: 2007-07-05 List Price: $205 Offered Price: $143.00 Seats Available: 2 In this course, students will create, edit and enhance standard business documents. You will learn to format text and paragraphs, add tables and graphic elements and control a document s page setup and its overall appearance.  more...

No Pressure Prospecting ~ Sales prospecting seminar in Toronto Location: Toronto Date: 2007-07-26 List Price: $385 Offered Price: $260.00 Seats Available: 2 What you will learn: * The 7 Integrated Keys to Sales Success * The 25 Most Powerful Rules of Prospecting * How to state your business to get a REAL prospect's attention * How to engage a prospect with NO PRESSURE * How to use "Voice Mail" to get prospects to call  more...

Branding 101 - What you NEED to Know ...fered Price: $104.00 Seats Available: 2 Branding is a business strategy that the majority of small and medium sized business fail at. This is because of a variety of reasons, namely: * They don t understand it, or think it s a logo * They don t know how to execute a branding strategy * They don t know how to measure it for results In this session you ll be taught by  more...

Project Management Fundamentals This course delivers understanding of the fundamentals of Project Management, an increasingly valuable skill set for business today. It provides the theory and core methodology you will need to manage projects and participate on project teams.  more...

The Cold-Call Fast Start Bootcamp Location: Town of Richmond Hill Date: 2008-02-01 List Price: $7500 Offered Price: $4500.00 Seats Available: 2 Know where your sales are coming from every month Forecast sales based on your knowledge of the lead generation pipeline Systematically create surges in sales based on increasing your lead pipeline Identify where leads are getting stuck and devise strategies to un-stick  more...

Macromedia Dreamweaver Introduction (2 days) ...n effective website contributes to your customer base and business growth. Understanding the basic properties of planning, launching and enhancing a website is a functional requirement in the world of work today. Learn about website design in a WYSIWYG environment without the need of sophisticated programming. Understanding basic page creation, adding content, incorporating links and enhancing  more...

ADOBE ACROBAT - ADVANCED Location: Ottawa Date: 2008-01-31 List Price: $285 Offered Price: $199.00 Seats Available: 2 As a business professional, you have some experience in using Adobe Acrobat. Now, you are ready to further develop your PDF documents. In this course, you will use Adobe® Acrobat® 8.0 Professional to convert technical documents to PDF files, enhance and control PDF content accessibility,  more...

Advanced Writting Skills Location: Ottawa Date: 2008-02-15 List Price: $495 Offered Price: $345.00 Seats Available: 2 Module 0: Introductions Module 1: Clear, Concise, Complete, Correct Module 2: Style Module 3: Sentence and Paragraph Construction Module 4: Types of Business Letters Module 5: E-mail Module 6: Better Business Writing Exercises Module 7: Review & Evaluations  more...

MS Word 2003 Level 1 Training seminar In this course, students will create, edit and enhance standard business documents. You will learn to format text and paragraphs, add tables and graphic elements and control a document s page setup and its overall appearance.  more...

Microsoft Word 2007 Level 2 (1 Day) ...ills that you need to create a wide range of standardized business documents. If you use Microsoft® Word 2007 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. To do so, you can customize and automate the way Microsoft® Word 2007 works for you. You can also improve the quality of your work by enhancing your documents with  more...

Microsoft Word 2007 Level 1 (1 Day) ...iduals will be able to create, edit, and enhance standard business documents using Microsoft® Office Word 2007. Upon successful completion of this course, students will be able to: * explore the various components of the Microsoft Office Word 2007 environment. * create a document. * edit documents by locating and modifying text. * format text. * format  more...

Quickbooks 2008 Training - Introductory Level (1 Day) Location: Toronto Date: 2008-04-16 List Price: $275 Offered Price: $220.00 Seats Available: 2 Our introductory Quickbooks training course will teach you the fundamental skills needed to get the most out of your bookkeeping system. Learn the essentials: * Save time and eliminate transaction errors for new users * Train new staff faster and answer their QuickBooks questions  more...

Quickbooks 2008 Training - Advanced Level QuickBooks 2008 Advanced training will help you learn more about the topics that matter to your growing business. Work faster, smarter and more efficiently in QuickBooks - with innovative tips, tricks and techniques for maximizing your productivity. Complete advanced reporting and integrate reports with Excel Reduce repeat entries by using memorized transactions Manage all phases of inventory  more...

ADOBE ACROBAT - ADVANCED ...: $285 Offered Price: $228.00 Seats Available: 2 As a business professional, you have some experience in using Adobe Acrobat. Now, you are ready to further develop your PDF documents. In this course, you will use Adobe® Acrobat® 8.0 Professional to convert technical documents to PDF files, enhance and control PDF content accessibility, customize PDF documents for interactive use  more...

Facilitation Skills for Business Analysts 2 Days ...Business Analysis Facilitation Skills is a solid base for planning and facilitating effective meetings is imperative to success. Limited course enrollment ensures plenty of opportunity to practice and interact with other course participants as well as allowing time to focus on issues specific to their situation. Case-study driven workshops and simulations provide all participants with full  more...

Microsoft Word 2007 Level 1 (1 Day) Word processing is the use of computers to create, revise, and save documents for printing and future retrieval. This course is the first in a series of three Microsoft Office Word 2007 courses. It will provide you with the basic concepts required to produce basic business documents.  more...

Word 2003 Introduction (1 Day) cldouglas This course is intended for the beginner, or for the user who knows how to do the basics but thinks there must be an easier or faster way to get the job done. The objective is to prepare the student to create and format letters, memos, faxes, and most standard business documents. This course is classroom style instruction: Instructor-led, hands-on training.  more...

ISO 20000 Consultant Certification ...s include: * Improved quality of service and increased business and customer confidence * Improved reputation, consistency & interoperability * Impartial and external standard method of assessment and audit * Assessments recognized internationally within the industry * Process improvement through assessment and benchmarking * Superiority over competitors * Better understanding of  more...

Microsoft Word 2003 - Level 1 Location: Calgary Date: 2008-04-24 List Price: $325 Offered Price: $260.00 Seats Available: 2 Word processing is the use of computers to create, revise, and save documents for printing and future retrieval. This course is the first in a series of three Microsoft® Office Word 2003 courses. It will provide you with the basic concepts required to produce basic business documents. For  more...

Microsoft Word 2003 - Level 2 ...ills that you need to create a wide range of standardized business documents. If you use Microsoft® Office Word 2003 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency In this course, you will increase the complexity of your Microsoft® Word 2003 documents by adding components such as customized lists, tables, charts, and  more...

Crystal Reports XI (2 Days) ...e reports with stunning visualizations, conduct on-report business modeling, and execute decisions instantly from the report itself reducing dependency on IT and developers. Crystal Reports XI is a basic course that runs for two days -- from May 01 to May 02 in North York, that will teach you the essentials so that you can use the application yourself. For more information please call  more...

Access 2003 - Level 1 (1 day) ...at using a relational database program can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include working with tables to create and maintain records, locate records, and produce reports based on the information in the database. It also provides the fundamental knowledge and techniques needed to advance to more technical Access  more...

What If? This workshop provides attendees with strategies to create enduring relationships that help expand existing business activity and generate referrals from satisfied clients.  more...

Microsoft Word 2007 - Level 3 You know to use Microsoft Office Word 2007 to create and format typical business documents. Now, you may need to work on more complex documents. In this course, you will use Word to create, manage, revise, and distribute long documents and forms.  more...

MS Word 2003 Level 1 Training seminar In this course, students will create, edit and enhance standard business documents. You will learn to format text and paragraphs, add tables and graphic elements and control a document s page setup and its overall appearance.  more...

Quickbooks 2008 Training - Introductory Level (1 Day) ... Build confident and increase my comfort level with small business accounting Course agenda * Tour QuickBooks 2008 using the Home Page and one-click navigation centres * Get organized (accrual accounting, terms, checklists) * Set up Customers and Vendors * Manage Customers (invoicing, credits, payments, statements) * Manage Vendors (bills, cheques, credit cards)  more...

Dealing with Difficult Clients - oomph ...o create enduring relationships that help expand existing business activity and generate referrals from satisfied clients. Some examples of the topics covered include: * Setting service boundaries and managing expectations * Establishing clear communication with clients to avoid misunderstandings * Guiding staff to effective client management without risking the business or  more...

Quickbooks 2008 Training - Advanced Level QuickBooks 2008 Advanced training will help you learn more about the topics that matter to your growing business. Work faster, smarter and more efficiently in QuickBooks - with innovative tips, tricks and techniques for maximizing your productivity.  more...

Selling Smarter Today's top salespeople are in the business of identifying needs and persuading potential customers to respond favorably to an idea that will result in mutual satisfaction for both the buyer and the seller. This one-day workshop will help you develop those skills, enabling you to sell smarter.  more...

Effective Presentation Skills 2 Days ...d presentation are fundamental elements of success in the business world, making the development and fine-tuning of these skills crucial and often critical. This 2-day action packed workshop will teach you how to create and deliver highly dynamic and vibrant presentations to a variety of audiences using simple and effective presentation techniques. Your presentation skills will significantly  more...

Microsoft Access 2003 - Level 1 (2 Days) ...at using a relational database program can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include working with tables to create and maintain records, locate records, and produce reports based on the information in the database. It also provides the fundamental knowledge and techniques needed to advance to more technical Access  more...

Gathering Documenting User Requirements 2 Days ...Business Analyst needs to accomplish in each requirements gathering session (goals, agenda, who to invite, artifacts, etc.) as the project progresses - starting from business use-case sessions that focus on the business context through to system use cases that focus on user-IT interactions. Trainees also learn advanced techniques (extension, generalized and inclusion use cases) for  more...

Microsoft Outlook- private, one on one training - INTERMEDIATE level You use Microsoft Outlook every day and yet there are still buttons that you have never used. Others are able to manage their calendars, easily access listings of their business contacts, and more, while you expend all your energy simply checking your e-mail. As a business person, you need your Outlook to help you manage your work, not create more work for you. Our private one on one training will  more...

Developing Web Applications with PHP 5 Full Days ... adult focussed software training, technical training and business skills training. We use a structured and effective teaching methodology in the development and delivery of all our courses. Canadian Beaver Training's mission to provide comprehensive bilingual training and consulting services in an environment that is conducive to the learning process as well as to promote adult learning by  more...

Private 1-on-1 Training: Microsoft Powerpoint (Intermediate Lvl) You use PowerPoint to help give presentations all the time, but it feels so inflexible. Other presentations you ve seen have charts and animations and even voice integration, but those features are just beyond your reach. Your business demands only the highest quality of work and you can t afford to be left behind. Our private one on one training will target the areas you need help with and  more...

Certified Business Analysis Professional CBAP Preparation The Certified Business Analysis Professional (CBAP ™) designation is increasingly recognized as the benchmark for personnel in a business analysis role. If you are preparing for the examination you should attend our intense preparation course.  more...

Writing Business Reports and Proposals (2 Days) ...ng your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you must write to explain things, to smooth relationships, and/or to convince others of the value of some course of action. Such writing must be clear, concise, complete, and correct. It must also convey your message in a courteous tone. The workshop  more...

Outlook Advanced This course provides competency in configuring and customizing the Outlook interface, using the Journal, using instant messaging, managing multiple e-mail accounts, communicating with newsgroups, creating Outlook forms, using the Business Contact Manager, configuring security settings, collaborating with other Outlook users, and working with offline folders and the remote mail feature.  more...

Project Management Fundamentals Location: City of Mississauga Date: 2008-05-28 List Price: $650 Offered Price: $520.00 Seats Available: 2 This course delivers understanding of the fundamentals of Project Management, an increasingly valuable skill set for business today. It provides the theory and core methodology you will need to manage projects and participate on project teams. For more information please call  more...

Adobe Acrobat 8 Level 1- On Track Adobe Acrobat 8 software enables business professionals to reliably create, combine, and control Adobe PDF documents for easy, more secure distribution, collaboration, and data collection. This course will teach you the fundamentals to this software.  more...

Gathering & Documenting User Requirements (2 Days) ...$876.00 Seats Available: 2 The course covers what the Business Analyst needs to accomplish in each requirements gathering session (goals, agenda, who to invite, artifacts, etc.) as the project progresses - starting from business use-case sessions that focus on the business context through to system use cases that focus on user-IT interactions. Trainees also learn advanced techniques  more...

Microsoft Word 2003 - Level 3 ...g of Microsoft Windows who can create and modify standard business documents in Microsoft® OfficeWord 2003, and who need to learn how to use the more advanced features of Word 2003 to create, manage, revise, and distribute long documents, forms, and Web pages. This course is intended for persons interested in pursuing Microsoft Office Specialist certification in Microsoft® Word 2003.  more...

MS 3938 - Updating Exchange Server 2003 to Exchange Server 2007 This three-day instructor-led course teaches students how to implement a Reporting Services solution in an organization. The course discusses how to use the Reporting Services development tools to create reports, and how to use the Reporting Services management and administrative tools to manage a Reporting Services solution. After completing this course, students will be able to:  more...

The Art of Excellent Communication for Business or Pleasure * Learn the art of small talk to help you make friends and business acquaintances * Influence others to get buy-in without feeling like a bully * Make a winning first impression - every time * As a manager or leader, ensure your message comes across the right way * Run relevant, inclusive meetings * Advance your public speaking & presentations  more...

Access 2007 - Level 1 (1 Day) This course is designed for students who wish to learn the basic operations of the Microsoft Access database application to perform their day-to-day responsibilities, and to understand the advantages that using a relational database application can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include designing and creating new databases,  more...

Writing Testable Requirements 2 Days Software development often fails because requirements are written poorly, or testing does not adequately cover those requirements, or both. Half of the test effort is just trying to understand the requirements. The better that requirements are written, the higher the likelihood of the development and testing team being able to understand those requirements and focus on their software development  more...

Preparing to become a BA Professional ...ered to new and existing BAs who plan to make a career in Business Analysis and plan to move from Junior to (Senior) Business Analyst Professional. The course is particularly addressed to the trainee who is considering acquiring the CBAP (Certified BA Professional) designation. You will learn what responsibilities and skills you will need to make the transition to BA Professional, as well as  more...

End to End Business Analysis Workshop 3 Full Days ...ed, end-to-end IT project, employing the full spectrum of Business Analysis skills and techniques learned in the BA program. Trainees step through a complex case study, employing business and system use case analysis, object modeling, activity diagramming and other essential BA skills, chronologically, as they would need to use them over the course of a real project. When delivered with a  more...

Simply Accounting 2007 Training Participants will learn General Ledger, Inventory, Accounts Payable and Receivable for a small and medium sized business. Participants will also increase their knowledge of using the accounts, inventory, payroll and customer and vendor modules, including how to perform monthly and year-end processing.  more...

Business Writing That Works 2 Days ...Business Writing That Works is a two-day course that focuses writing skills. In this course, students will focus on topics such as: * Why Write * The Four C's * Making Words Agree * Active and Passive Voice * Setencnes and Sentence Types * Courtesy in Writing * Practicial Language * Inclusive Language * Sentence Construction * Punctuation  more...

Business Etiquette Gaining That Extra Edge ...ng thing is one of the most common sources of stress in a business or professional setting. If you have had some awkward moments where you aren t sure which fork to use or which side plate is yours, or if you ve ever had to make small talk with some VIP and been lost for words, you know just how agonizing such moments can be. However, what can be even more damaging to your career are those  more...

Asking for the Order In this workshop we will discuss the reasons why many people struggle when it comes to asking their customers for the business and closing the sale. This session will educate you on the psychology and benefit of trial closes and how to use them in a sales presentation to help your prospects make a favourable decision.Anyone who is new to professional selling and looking for the tools, techniques  more...

Budget and Cost Planning ...business world, its essential to have a working knowledge of finance. We all play a role in our organizations finances, whether we realize it or not. For those who dont have training or a background in finance, you may be at a disadvantage as you sit around the management table. Understanding the cycle of finance will help you figure out where you fit into your companys financial structure.  more...

Dynamite Sales Presentations ...o assure customers that you are going to help solve their business problems is by a thorough analysis and understanding of their current business circumstances and a demonstration of your in-depth knowledge of the products and services you are selling. This comprehensive workshop will take you through all the steps required to close the sale, including proposal-writing, handling objections,  more...

MS Visio 2003 training seminar This dynamic graphic application allows you to create documents that bring your ideas to the business forefront with a strong visual image. Learn the latest techniques and concentrate on using and creating shapes, printing drawings and customizing stencils, templates, layers and styles to create flowcharts and network diagrams and share you work with other applications  more...

Inventory and Warehouse Management Concepts and Practices ...business can survive very long without an effective program of controls over the parts and materials that are used in producing or distributing the goods and services of the firm. Like many other things that depend on human interpretation, control means different things to different individuals. This is a workshop for you, the warehouse or stockroom manager, the person in charge of what  more...

Building Relationships With Success ...ing. In this workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market. Discover the benefits of developing a support network of connections: * Understand how  more...

VBA for Excel 2003 ...In the previous Excel courses, you used Excel to simplify business tasks, including the creation of spreadsheets, graphs, charts, and formulas that were difficult to create and nearly impossible to maintain using pencil and paper. You now want to simplify your work in the Excel environment by automating many of the repetitive tasks that are part of spreadsheet development. In Excel 2003:  more...

The Business Analysts Crash Course 2 Days ...o cut costs and delays by improving communication between business stakeholders and developers through comprehensive requirements analysis and documentation and by guaranteeing results through structured testing and quality assurance. ...An intensive course covering all aspects of the Business Analyst role from requirements gathering to testing. All major techniques both Structured  more...

Problem Solving and Decision Making Skills This one-day course will help students to learn a rational process for problem solving, learn, and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions: * Solving Problems * Brainstorming * Metaplan * Your Mind is Better than You Think! * The Fishbone Diagram * Force-Field Analysis * The  more...

Microsoft Office Word 2003 Level 3 You know how to use Microsoft ® Office Word 2003 to create and format typical business documents. But you need to work on more complex documents. In this course, you will learn how to use Word to create, manage, revise, and distribute long documents, forms, and Web pages.  more...

Microsoft Office Word 2007 - Level 3 - nexient ...osoft ® Office Word 2007 to create and format typical business documents. Now, you may need to work on more complex documents. In this course, you will use Word to create, manage, revise, and distribute long documents and forms. Upon successful completion of this course, students will be able to: - use Microsoft Office Word 2007 with other programs. - collaborate on documents. -  more...

Effective Email Writing Training ...es makes customer service that much more critical to your business success. If you want to become a more effective and efficient e-mail writer a writing e-mail messages that answer questions, solve problems, get to the point and generate action a then this e-mail-writing workshop is for you. Learn how to structure and write concise, effective e-mail messages that clearly make your  more...

BusinessVision - Level 2 BusinessVision provides business management and accounting solutions for small and mid-sized companies and offers sophisticated tools, previously only available to large corporations. Level 2 Topics Include: * Inventory control * Bill of material * Order entry * Sales analysis * Purchase orders * Purchase analysis  more...

BusinessVision - Level 3 BusinessVision provides business management and accounting solutions for small and mid-sized companies and offers sophisticated tools, previously only available to large corporations. Level 3 Topics Include: * Job Costing * Payroll * Import * Export * Point-of-sale  more...

Business Analysis Essentials ...business analysis (BA) that will equip you with all the basic skills for performing effective analysis. You will learn valuable approaches to determine the business problem, root cause identification, solution definition strategy, business case preparation, requirements gathering and documentation, quality management and developing implementation timelines. This course is consistent with  more...

Critical Elements of Customer Service ...Service Edgea is what keeps customers coming back to do business with you. Many customer decisions are based on how well they were treated by your front-line personnel. Does the customer feel valued? Are your staff members able to respond to customer requests and needs quickly? Is your staff reliable? Do they deliver what they promise? Are your customer service managers managing the a  more...

Marketing and Sales ... doesna ™t mean you cana ™t meet your goals and business objectives a you just have to be more creative in your marketing tactics. This one-day workshop will show you how to get maximum exposure at minimum cost. Learn effective, low-cost, and non-cost strategies to improve sales, develop your companya ™s image, and build your bottom line. LEARNING OBJECTIVES *  more...

Word 2003 Introduction 1 Day This course is intended for the beginner, or for the user who knows how to do the basics but thinks there must be an easier or faster way to get the job done. The objective is to prepare the student to create and format letters, memos, faxes, and most standard business documents. This course is classroom style instruction: Instructor-led, hands-on training.  more...

Access 2003 Introduction Seminar 2 Days These courses are hands-on and designed to provide participants with a solid understanding of Microsoft Access 2003. In the courses, participants will gain an understanding of the capabilities of Access and how they can be applied to solve common business problems. Included with all courses are course notes, a pad for note taking and telephone support following the class.  more...

Excel 2003 Introduction These courses are hands-on and designed to provide participants with a solid understanding of Microsoft Excel. Included will all courses are course notes, a pad for note taking and telephone support following the class. In the courses, participants will gain an understanding of the capabilities of Excel and how they can be applied to solve common business problems.  more...

MS Word Level 1 Training seminar In this course, students will create, edit and enhance standard business documents. You will learn to format text and paragraphs, add tables and graphic elements and control a documenta ™s page setup and its overall appearance.  more...

Microsoft Access 2003 - Level 1 2 Days ...at using a relational database program can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include working with tables to create and maintain records, locate records, and produce reports based on the information in the database. It also provides the fundamental knowledge and techniques needed to advance to more technical Access  more...

Microsoft Word 2007 - Level 2 ...ills that you need to create a wide range of standardized business documents. If you use Microsoft Word 2007 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. This course will help you do that. Upon successful completion of this course, students will be able to: * manage lists. * customize tables and charts.  more...

Construction and Building Envelope Inspection ...ctor, to understand the nature and the importance of this business. This course will help you to know and understand the types of inspection and testing involved in a construction project, which for the most part are mandatory to assure the quality of materials used as well as the workmanship. Further, this course will provide guidance and recommendations for design and inspection  more...

Visio 2003 Intermediate 1 Day Visio is an easy-to-use graphics application especially suited for creating business graphics. Visio is best know for creating flowcharts, organization charts, calendars, office layouts, block diagrams, sales and marketing visuals and a variety of other business diagrams.  more...

MS Word 2007 Level 1 Training Seminar- HBI College In this course, students will create, edit and enhance standard business documents. You will learn to format text and paragraphs, add tables and graphic elements and control a documenta ™s page setup and its overall appearance.  more...

Elite Customer Service Module 26 ... their clients in a professional, socially acceptable and business like manner. # You will learn why it is important to take personal ownership of customer concerns, situations and challenges and show people that you truly care through your actions and the attitude that you project. # We will discuss the significance of basic codes of conduct for elite customer service and how your  more...