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Upcoming Business Training Classes
TitleStart DateCityStateCountry
5060 Implementing Windows SharePoint Services 30
 Monday, December 7, 2009 - [Register]TorontoONCanada
Implementing Cisco MulticastMCAST
 Monday, November 30, 2009 - [Register]TorontoONCanada
2710B Analyzing Requirements and Defining Microsoft NET Solution Architectures
 Monday, November 23, 2009 - [Register]OttawaONCanada
Partnership Marketing Seminar
 Tuesday, November 24, 2009 - [Register]TorontoONCanada
Implementing Windows SharePoint Services 30 - ctc
 Monday, November 23, 2009 - [Register]TorontoONCanada
Effective Business Writing - ctc
 Thursday, December 3, 2009 - [Register]TorontoONCanada
2395A- Design Deploy and Manage Network Solution for Small Medium-sized Business
 Monday, December 7, 2009 - [Register]TorontoONCanada
*The Business Analyst Crash Course
 Monday, November 23, 2009 - [Register]OttawaONCanada
BA00 - Business Analysis Boot Camp
 Monday, November 23, 2009 - [Register]OttawaONCanada
*Word 2007 Level 1 - teksource
 Friday, November 27, 2009 - [Register]TorontoONCanada
 Friday, December 4, 2009 - [Register]TorontoONCanada
Implementing and Maintaining Microsoft SQL Server 2005 Reporting Services
 Monday, November 30, 2009 - [Register]OttawaONCanada
Fundamentals of Business Writing
 Monday, November 23, 2009 - [Register]MississaugaONCanada
How to Gather and Document User Requirements 4 day course -Nexient
 Tuesday, November 24, 2009 - [Register]OttawaONCanada
Introduction to Business Analysis 3 day course
 Wednesday, December 2, 2009 - [Register]TorontoONCanada
Home Staging and Interior Redesign Course
 Monday, April 19, 2010 - [Register]TorontoONCanada
Gathering and Documenting User Requirements with Use Cases
 Wednesday, November 25, 2009 - [Register]OttawaONCanada
 
Business Training Seminars and Classes
From World Class Productivity Inc
Business Analysis for the Project Manager ...Business Analysis course for project managers? Absolutely! While the Business Analyst position is still rather new to many organizations, their primary role - to define and document user requirements and thereby help bridge the gap between the client and the solution team, has always been an essential ingredient for achieving project success. There are usually not enough dedicated Business  more...
Juggling Multiple Projects (a.k.a.Taking Charge of Multiple Projects) workshop / seminar Even the most experienced project managers find that when they take on an increasing number of projects, life doesna t just get a bit tougher - it gets a lot tougher! The Juggling Multiple Projects course (also known as Taking Charge of Multiple Projects) was developed in 2000 to help with this reality. While the course cannot offer "silver bullets", it does offer proven techniques for  more...
From Primer Business Solutions Inc.
Business Skills Time Management instructor led traininggroup study and discussioncoursewareworkshop / seminarcomputer lab Course Description The Time Management course teaches students the fundamentals of time management. Participates will learn how to organize and prioritize daily and ongoing tasks, It will teach them how to develop a plan of action that includes goals, milestones, time auditing and more. The Course will help you correctly identify and manage poor time management personality types, assign  more...
Business Skills Supervisor instructor led traininggroup study and discussioncoursewareworkshop / seminarcomputer lab Course Description A Supervisors Success is Measured by the Success of their Employees. This said, they will need to posess a multitude of skills ranging from communication to performance management. Coaching to Flexible Decision Making. Learning to cope with rapid changes in a work day means that learning these skills is imperitive to any Supervisor's success. This course will teach  more...
Business Skills Sales instructor led traininggroup study and discussioncoursewareDVDworkshop / seminarcomputer lab ...escription Selling is a fundamental component to every business. Our Sales Seminar focuses on key components for developing effective sales practices to help build sales leads and close those opportunities. We focus on providing best practices and techniques for highly effective sales people when selling products, services and ideas. Our Sales Course is an interactive seminar which provides  more...
Business Skills Customer Service instructor led traininggroup study and discussioncoursewareDVDworkshop / seminarcomputer lab Course Description It takes more time, effort, and thus cost to sell to a new customer as opposed to an existing customer. It is estimated the cost is up to 40% more in fact. Delivering exceptional customer service is key to a businesses survival, and growth rate. The Customer Service course will provide great insight and tips to ensure you are maximizing performance in customer service and  more...
Business Skills Innovation Management instructor led traininggroup study and discussioncoursewareDVDworkshop / seminarcomputer lab ...business today that change is a necessary evolution to survive. Innovation is like Invention but Deals with New Idea's that incorporate Radical Change. Innovation is the Key to making Change work for you and your Business. To implement that kind of transition sucessfully it is vital that all management and executives show great leadership skill. In this Innovation course participants will  more...
Business Skills Business Writing instructor led traininggroup study and discussioncoursewareDVDworkshop / seminarcomputer lab ...Business writing can have a huge impact on a business and it's performance. Good or Bad. It can create an atmosphere potential customers can feel comfortable in, or it can have quite the opposite impact! Effective Business Writing will increase the clarity, impact, and overall professionalism of your emails, letters, memos, and reports. Participants will learn targetted wording, strategies  more...
Business Skills Business Etiquette instructor led traininggroup study and discussioncoursewareDVDworkshop / seminarcomputer lab ...business workers must learn to quickly adapt to the flow of very diverse work environments, and even more diverse co-workers. Etiquette is quickly becoming more and more important to people, and understanding and utilizing it can make the difference between success and failure. Etiquette goes beyond basic fundamental manners and shows a level of presentation that shows both professionalism and  more...
Business Skills Business Communications instructor led traininggroup study and discussioncoursewareDVDworkshop / seminarcomputer lab Course Description It takes less time to communicate effectively, yet so many people overlook this fact by not learning how to do it. Solid communication skills can give any organization a huge competitive edge. This Business Communication Course is designed to give you the skills you need to communicate your desires and needs both effectively and efficiently. The course is great fun and engages  more...
Business Skills Anger Management instructor led traininggroup study and discussioncoursewareDVDworkshop / seminarcomputer lab Course Description Anger is a negative emotion that can impact the way everything in your life is dealt with. Anger can lead to aggression, hostility, irritability, crankiness, complaining and arguments. This in mind Anger Management is a necessary step for anyone who wishes to succeed in life and in business. In the Anger Management class participants will take part in a group setting to learn  more...
Microsoft Office PowerPoint instructor led traininggroup study and discussioncoursewareDVDworkshop / seminarcomputer lab Course Description More and more in business people are finding the need to create data enriched presentations for clients and co-workers. The Microsoft Office PowerPoint course will teach students how to do just that. From the basics and beyond this course will open new doors for anyone wishing to enrich their presentations with slideshows, videoa s and more. Checkout www. myprimer. ca for  more...
Microsoft Office Outlook instructor led traininggroup study and discussioncoursewareDVDworkshop / seminarcomputer lab ...business world and Microsoft has pulled out all the stops in the newest Microsoft Office Outlook. This course is designed to teach students everything from how to communicate effectively to how to manage contacts and tasks on a day to day basis. Outlook is packed full of features to help make organizing and communicating fast and easy and this course hopes to show you most of them. Checkout  more...
Web Development Web Design instructor led traininggroup study and discussioncoursewareDVDworkshop / seminarcomputer lab Course Description A website is an essential tool of the future, as it has the capability to reach all corners of the world. Primer Business Solutions brings you a Web Design Seminar that will not only show you how to make a website from scratch, and will allow you to walk away with your very own web site. Checkout www. myprimer. ca for more details  more...
E-Commerce ...merce site and learn how to create online shops for small business clients. Target Audience This course is aimed towards students with an understanding of HTML, CSS, and JavaScript; completion of our Web Development seminar is recommended. Learning Objectives Upon successful completion of our E-Commerce seminar you will be able to: * Analyze client needs and create an  more...
From House Flanders
Evening Course Home Staging instructor led traininggroup study and discussioncoursewareHands on ...ng, this program is geared to prepare students to start a business in home staging. We have designed a educational experience for you, no previous experience is necessary. Upon successful completion of our course you will receive a Certificate, House Flanders will also pay your first year membership fee for the CCSR, These Courses are intensive. Duration : This is a 4 evenings and 1  more...
Staging Course instructor led traininggroup study and discussioncoursewareHands on We'll introduce you to Home Staging, this program is geared to prepare students to start a business in home staging. We have designed a educational experience for you, no previous experience is necessary. Upon successful completion of our course you will receive a Certificate, House Flanders will also pay your first year membership fee for the CCSR.  more...
From Software Training Academy, Inc
Advanced PHP Programming Training instructor led trainingon-line e-learning cbt (computer based) ...o a powerful tool making strong inroads into large-scale, business-critical Web systems. The rapid maturation of PHP has created a skeptical population of users from more traditional "enterprise" languages who question the readiness and ability of PHP to scale, as well as a large population of PHP developers without formal computer science backgrounds who have learned through the hands-on  more...
From Last Minute Training
5060 Implementing Windows SharePoint Services 30 Learn how to successfully implement MS Windows SharePoint Services (WSS) v3. 0 in your organization. Students should think about the architecture of their entire environment, including business & application needs, during the planning & deployment phases.  more...
Fundamentals of Communication Fundamentals of Communication provides an overview of the basic principles of business communication  more...
Implementing Cisco MulticastMCAST This course provides an in-depth knowledge of the IP multicast building blocks that make this new IP service deployable & attractive from a business perspective  more...
Ethical Hacking and Countermeasures In this 5 day course you'll learn: Introduction to Ethical Hacking; Legality & Ethics; Penetration Testing for Business; Footprinting; Scanning; Enumerating; System Hacking Techniques; Denial of Service Attacks & Session Hijacking; Penetration Testing...  more...
2710B Analyzing Requirements and Defining Microsoft NET Solution Architectures This five-day, instructor-led course provides students with the knowledge and skills needed to design Microsoft .NET-connected solutions to business problems.  more...
Great Leadership Works Workshop Great Leadership Works is presented in a workshop format to business leaders at all levels. It is designed to help leaders build ownership and create an environment where everyone is working towards achievement of the company s vision and goals.  more...
SQL Server Business Intelligence MS Certification This two-day instructor-led course provides students with the knowledge of the many new and enhanced Microsoft SQL Server business intelligence (BI) features designed to give a students a competitive advantage.  more...
Beyond Survival Business Succession Planning Succession planning can help you make the most of these changes by ensuring that when someone leaves, there is someone to take their place. This program will help you develop, maintain, and evaluate your succession plan.  more...
What If Is your practice crisis-proof - oomph Learn how to: Develop effective methods for keeping your files & records safe; Prevent internal misappropriations; Protect your greatest business asset - your intellectual property; Save your firm from labour & business problems & litigation and more.  more...
Partnership Marketing Seminar In this session, you will learn the core elements of how to partner your brand and leverage your assets to generate revenue for your business.  more...
Crystal Reports 2008 Report Design II - Business Reporting Solutions - nexient As a business benefit, you'll be able to increase your understanding of formulas, variables, arrays, templates, parameters, summaries, & sections. This course will also help you make more effective report design decisions & create more efficient reports  more...
Implementing Windows SharePoint Services 30 - acend Learn how to successfully implement MS Windows SharePoint Services (WSS) v3. 0 in your organization. Students should think about the architecture of their entire environment, including business & application needs, during the planning & deployment phases.  more...
Implementing Windows SharePoint Services 30 - ctc Learn how to successfully implement MS Windows SharePoint Services (WSS) v3. 0 in your organization. Students should think about the architecture of their entire environment, including business & application needs, during the planning & deployment phases.  more...
Effective Business Writing - ctc This course offers effective strategies to sharpen your writing skills by structuring your ideas logically exercising diplomacy in letters and reports and shaping your arguments.  more...
Deploying and Managing Business Process and Integration Solutions using Biztalk Server 2006 This 2-day instructor-led course provides the knowledge and skills required to install and configure a computer running Microsoft BizTalk Server 2006. The course also shows you how to deploy and manage BizTalk applications in a production environment.  more...
ITIL v3 Foundations - Nexient Designed for anyone seeking ITIL Foundation certification & everyone interested in aligning IT with business, controlling or reducing IT costs, improving IT service quality, & balancing IT resources in the most effective manner.  more...
Microsoft Visio Prior to Ver 2007 Level 1 Intro - CTC Learn how to quickly and easily integrate structured business graphics into documents and presentations to help communicate ideas in a much more effective and compelling way.  more...
IT Risk Management - Nexient For Project Managers & Business Professionals who want to learn a proactive approach to threat & opportunity based on a clear understanding of the powerful nature of both qualitative & quantitative approaches to risk management in an IT environment.  more...
*Word 2007 Level 1 - teksource This course is the first in a series of three Microsoft ® Office Word 2007 courses. It will provide you with the basic concepts required to produce basic business documents. You will create, edit, and enhance standard business documents.  more...
Microsoft Word 2007 Level 1 - uofa Designed for new users, this course will provide you with the basic concepts required to produce basic business documents. Explore the various components of the environment, create & edit documents by locating & modifying text, format text, paragraphs...  more...
ITIL v3 Foundations Course- Evenings This online-instructor led course introduces the lifecycle of managing IT services to deliver to business expectations. Course positions students to successfully complete the exam needed for entry into the future ITIL v3 intermediate level courses.  more...
Certified Business Analysis Professional CBAP Preparation The Certified Business Analysis Professional (CBAP ™) designation is increasingly recognized as the benchmark for personnel in a business analysis role. If you are preparing for the examination you should attend our intense preparation course.  more...
*Word 2007 Introduction 1 Day This course is intended for the beginner, or for the user who knows how to do the basics but thinks there must be an easier or faster way to get the job done. The objective is to prepare the student to create and format letters, memos, faxes, and most standard business documents. This course is classroom style instruction: Instructor-led, hands-on training.  more...
Differentiation-Based Leadership This seminar is fun, engaging, motivating & useful! It teaches audience members a simple formula called `1thoughtbranding' for finding the strongest marketing message for their business, product or service.  more...
*Word 2003 Level 1 Word processing is the use of computers to create, revise, and save documents for printing and future retrieval. This course is the first in a series of three Microsoft Office Word 2003 courses. It will provide you with the basic concepts required to produce basic business documents.  more...
Introduction to Business Analysis 3 day course ...Business Analysts Experienced Business Analysts who need to update or formalize their implicit understanding of their role, accountabilities and activities Project Managers who incorporate the Business Analyst role within their functional activity sets Business Managers who work within a project environment, and who interface with Business Analysts and Project Managers Learn How to:  more...
2395A- Design Deploy and Manage Network Solution for Small Medium-sized Business The goal of this three-day course is to provide students with the skills and knowledge necessary to select, deploy, and manage a Microsoft networking solution for small and medium-sized businesses.  more...
Microsoft Excel 2003 Level 1 - uofa This course is designed for new Excel users who require the skills necessary to set up a spreadsheet and use basic business spreadsheet functions. Students will become familiar with Excels command menus, filing workbooks, and basic editing tools.  more...
*SHIFT Chicago NOW In Just 3 Hours Discover The Slingshot Effect Thursday, October 1st, 2009 in Rosemont, IL - Mark your calendar to attend SHIFT Chicago Now! An evening event exploring the latest cutting-edge approach and innovative strategy in business & coaching!  more...
*Use Case Modeling- Nexient This course provides business analysts with the required competencies for creating use cases and use case diagrams, which serve as a vehicle for eliciting, analyzing, documenting and communicating functional requirements.  more...
Project Level 2 UOA Microsoft Project is a valuable tool that allows project managers, business managers, and planners to manage schedules and resources as well as track project costs. Microsoft Project has tools to assist you in setting up and managing projects.  more...
*The Business Analyst Crash Course An intensive course covering all aspects of the Business Analyst role from requirements gathering to testing. All major techniques both Structured and Object-Oriented (OO) are addressed in this course.  more...
Project Level 1 - UOA Microsoft Project is a valuable tool that allows project managers, business managers, and planners to manage schedules and resources as well as track project costs. It also has tools to assist you in setting up projects quickly and easily.  more...
*Writing Effective E-Mails -UOA The business of an organization is increasingly conducted through e-mail. This course will cover various aspects of e-mail usage from how to effectively and clearly express yourself in text to efficiently managing your inbox.  more...
* Writing-Competency Course This workshop focuses on the competencies that are essential for writing effectively in today s business environment. Topics covered: Punctuation, Grammar, Vocabulary development & Sentence structure.  more...
Leading Transformation Designed for those leading others through change. It combines the latest ideas, models & adult learning techniques into one, powerful business education package that gives leaders the skills they need to lead transformation online & on the ground.  more...
Publisher 2007 Level 1 - presidio instructor led trainingcomputer lab ...se, flexible program for creating newsletters, brochures, business cards, postcards, flyers, among others for print, email, and the web. In this course, you will look at how to create a publication from scratch or use one of the hundreds of business and personal designs available in Publisher. Course Objective: You will create, format, revise, and distribute publications. Target Student:  more...
Agile Development Foundation This 3 day course delivers an in-depth look at the fundamentals of Agile Development, & is intended for individual project team members, or complete teams. Ideally, the students are a mix of end users, business domain experts & development team members.  more...
Microsoft Office Outlook 2007 with Business Contact Manager Topics included: Configuring Business Contact Manager; Using Business contact manager accounts & contacts; Business Projects & Project Task; Communications History & Linking; Customizing the Dashboard; information Management Tools; Marketing Campaigns..  more...
Consulting Fundamentals - nexient Designed for project managers, business analysts, IT professionals, engineers & others in technical roles who are new to the consulting role & are seeking to become practitioner technical consultants or wish to become more consultative in their work.  more...
Implementing Windows SharePoint Services 30 Learn to successfully implement MS Windows SharePoint Services (WSS) version 3. 0. It emphasizes that students should think about the architecture of their entire environment, including business & application needs, during the planning & deployment phases  more...
Microsoft Word 2003 - Level 1 - HBI In this course, students will create, edit and enhance standard business documents. You will learn to format text and paragraphs, add tables and graphic elements and control a document s page setup and its overall appearance.  more...
Microsoft Excel 2003 Beginner Available in French and English Create highly efficient & attractive worksheets using Excel. Efficiently manage your sales, purchases, expenses, & any other information pertaining to your business.  more...
Introduction to Business Architecture for the Public Sector - nexient Participants will learn the role of Business Architecture within Enterprise Architecture. They'll describe the use of business models in representing business strategy, operations, information & work, value & benefits of public sector reference models.  more...
Supporting Windows Vista Operating System and Application - nexient Students will have used Windows XP-SP2 and may have experience with Windows server operating systems. Their job requires them to stay knowledgeable and skilled on new versions and updates of technology as defined by the business environment.  more...
Implementing Microsoft Office SharePoint Server 2007 Intended for Business Application Administrators (BAAs), Web & Server Administrators who are engaged in the planning, design, & selection of line-of-business (LOB) applications (including SharePoint Server) in conjunction with internal business customers  more...
Customer Service Training Managing Customer Service - new era Establish links between excellence in customer service & business practices & policies; Develop the skills & practices that are essential elements of a customer service focused manager; Recognize what employees are looking for to be truly engaged, more  more...
Business Etiquette Gaining That Extra Edge - computer help This 1-day workshop will teach you: The elements of a good handshake, How to manage business cards, Professional telephone etiquette, Tips on remembering names, Ways to make a good first impression, The basics of dining etiquette and more.  more...
Microsoft Word 2007 Introduction FRENCH This course is the first in a series of three Microsoft Office Word 2007 courses. It will provide you with the basic concepts required to produce basic business documents.  more...
Process Equipment And Piping Systems Application Design And Operation This course aims at providing participants with the skills to design & build business-focused facilities that can be safely and effectively operated & maintained while complying with all applicable regulatory requirements & company policies & procedures  more...
BusinessVision - Level 2 BusinessVision provides business management and accounting solutions for small and mid-sized companies and offers sophisticated tools, previously only available to large corporations. Level 2 Topics Include: * Inventory control * Bill of material * Order entry * Sales analysis * Purchase orders * Purchase analysis  more...
BusinessVision - Level 1 BusinessVision provides business management and accounting solutions for small and mid-sized companies and offers sophisticated tools, previously only available to large corporations. Whether entry-level or high-end BusinessVision is a... [...]  more...
Developing Business Process and Integration Solutions Using Microsoft BizTalk Server 2006 This five-day instructor-led course provides students with the knowledge and skills to efficiently and effectively integrate systems, employees, and trading partners through orchestration in a highly flexible and highly automated manner.  more...
Microsoft Excel 2003 Intermediate Available in French and English Master Excel's analytical & database management tools. Quickly perform data consolidation or other functions, & create charts & 3- dimensional formulas to highlight various areas of your business.  more...
Strategic Business Planning for Sales Professionals This workshop will enable the participants to create a plan that will help them achieve their sales revenue goals by building a strong sales territory and or customer base.  more...
Professional Business Writing Skills - computer help In this 2 day course you'll learn: Use the five C's of writing; Ensure their writing meets basic grammatical standards, including word agreement, sentence construction, proper spelling, & punctuation; Write business letters, reports, memos, & e-mails.  more...
Introduction to Enterprise Architecture for the Public Sector Participants of the Introduction to Enterprise Architecture course will learn about Enterprise Architecture and how it can be used to address the challenges faced by business and Information Technology groups within an organization.  more...
BA00 - Business Analysis Boot Camp An intensive course covering all aspects of the Business Analyst role from requirements gathering to testing. All major techniques both Structured & Object-Oriented (OO) are addressed in this course.  more...
Crystal Reports XI R1R2 Report Design III Report Processing Strategies This course is designed for report designers, who have taken CR: Report Design I Fundamentals of Report Design and CR: Report Design II Business Reporting Solutions and who are responsible for creating and distributing reports.  more...
Design Deploy and Manage Network Solution for Small Medium-sized Business The goal of this three-day course is to provide students with the skills and knowledge necessary to select, deploy, and manage a Microsoft networking solution for small and medium-sized businesses.  more...
CPTS Certified Penetration Testing Specialist This class enhances the business skills needed to identify protection opportunities, justify testing activities & optimize security controls appropriate to the business needs in order to reduce business risk.  more...
Word 2003 Introduction (1 Day) cldouglas This course is intended for the beginner, or for the user who knows how to do the basics but thinks there must be an easier or faster way to get the job done. The objective is to prepare the student to create and format letters, memos, faxes, and most standard business documents. This course is classroom style instruction: Instructor-led, hands-on training.  more...
Microsoft Excel 2003 Accelerated Beginner Available in French and English Create highly efficient & attractive worksheets using Excel. Efficiently manage your sales, purchases, expenses, & any other information pertaining to your business.  more...
Biz Launch Up and Running Business Start Up Training - NEW With the help of our new Up & Running workshop you can get your business off-the-ground and up-to-the-next level in record time! Our trainers will work with you "step-by-step" to make sure you get it done.  more...
Business Writing Saturdays Participants will learn business writing techniques by creating different kinds of memos, business letters and reports. Grammar, spelling, punctuation, word order, sentences, transitions, paragraphs, proper tone and style will be emphasized.  more...
Microsoft Access 2003 Beginner Available in French and English Discover the fascinating MiS Access environment. Learn to create custom databases to optimize the management of your business information. Control your inventory, purchases, & expenses using forms, queries and reports that are simple to use yet powerful  more...
Effective Communications for Consultants Designed for project managers, business analysts, IT professionals, engineers & others in technical roles who are either seeking to become practitioner technical consultants, or who wish to become more consultative in their work.  more...
Implementing and Maintaining Microsoft SQL Server 2005 Reporting Services Upon completion, participants will: Describe SQL Server Reporting Services and its components, Create & enhance a Reporting Services report, Create & manipulate data sets, Use report models to implement reporting for business users....  more...
Fundamentals of Supervision and Management If you have recently been promoted to a supervisory or management position or want to learn how to become a more effective manager, this course will help you master the basics of business by learning the language of management.  more...
SEO - Picking the Right Keywords 15 Simple Techniques You Can Use To Get On Page 1 SiteClinic In this workshop we'll look at the 15 different elements Google looks at when analyzing your website & where they will rank you. We'll examine how to find the best keywords that will drive quality traffic to your business...  more...
Support Center Analyst 2 day course - nexient Upon completion, participants will be able to : Assess customer business needs & exceed customer expectations, Improve critical thinking skills to resolve incidents quickly & consistently, Identify & diffuse challenging customer behavior and more  more...
Business Analysis for Testers This is a survey course that examines the information that should be present in requirements deliverables, & also reviews the typical analysis & modeling techniques used by business analysts.  more...
Outlook 2003 Introduction - Computer help This course provides a solid introduction to the various aspects of Outlook. Outlook is more than just email, it is contact management, a log for projects and sales contacts, as well as a personal organizer. The objective is for the student to be able to integrate Outlook into his/ her daily business repertoire.  more...
Customer Service - How to Stand out from the Competition- Newera ...business relies on its customers. Unfortunately, so does everyone elsea s business. Thus, the competition for your customera s loyalty is fierce. In your customera s mind, how can you differentiate yourself from the crowd of similar businesses out there? What does it take to gain their trust, and loyalty? How can you turn your customera s service from an average experience to an  more...
Excel 2000 - 2003 Beginner Accelerated Available in French and English synesis Create highly efficient and attractive work sheets using Microsoft Office Excel. Efficiently manage your sales, purchases, expenses, and any other information per training to your business.  more...
Access 2003 Introduction Seminar 2 Days These courses are hands-on and designed to provide participants with a solid understanding of Microsoft Access 2003. In the courses, participants will gain an understanding of the capabilities of Access and how they can be applied to solve common business problems. Included with all courses are course notes, a pad for note taking and telephone support following the class.  more...
Biz Launch Up and Running Business Start Up Training instructor led training Learn How to Run Your Small Business! Guaranteed to make you a better entrepreneur. Our popular 30-hour real-life small business training program will help you to build your dream enterprise. You'll learn how to run a small business, create a profitable business model, make key decisions, focus your marketing and develop a solid Business Plan.  more...
Microsoft Office Word 2007 - Level 3 - nexient ...Microsoft Office Word 2007 to create and format typical business documents. Now, you may need to work on more complex documents. In this course, you will use Word to create, manage, revise, and distribute long documents and forms. Upon successful completion of this course, students will be able to: - use Microsoft Office Word 2007 with other programs. - collaborate on documents. -  more...
Microsoft Word 2003 - Level 2 - newera ...ills that you need to create a wide range of standardized business documents. If you use Microsoft Office Word 2003 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. To do so, you can customize and automate the way Microsoft Word 2003 works for you, and you can improve the quality of your work by enhancing your documents with  more...
Outlook 2003 Beginner Available in French and English - Synesis Discover the fascinating Microsoft Office Access environment. Learn to create custom databases to optimize the management of your business information. Control your inventory, purchases, and expenses using forms, queries and reports that are simple to use yet powerful. Manage client accounts efficiently; obtain a complete list of your clients sorted or filtered by region, major account, or  more...
Access 2000 - 2003 Beginner Available in French and English- Synesis Discover the fascinating Microsoft Office Access environment. Learn to create custom databases to optimize the management of your business information. Control your inventory, purchases, and expenses using forms, queries and reports that are simple to use yet powerful. Manage client accounts efficiently; obtain a complete list of your clients sorted or filtered by region, major account, or  more...
How to Gather and Document User Requirements 4 day course -Nexient This how-to course introduces the roles of the business analyst as they relate to the analysis and documentation of requirements. It familiarizes participants with the core knowledge and skills required to identify and document user requirements.  more...
Quality for Project Managers -Nexient This 3 day course is intended for Project Managers and Business Professionals who want to learn the essentials of project quality management and its vital link to business success.  more...
ITIL04 - ITILV3 Bridge Course- CTE Solutions ...ing benefits of aligning IT goals and objectives with the business, improving quality and reducing cost of operation; ITSM and ITIL V3 now emphasizes the following areas: * Assist in transforming IT Service Management onto a strategic business asset * Assist in defining and managing the complete lifecycle of IT Service Management Process * Provide  more...
Programming with the Microsoft NET Framework using Microsoft Visual Studio 2005- Nexient The target audience for this course is developers who already have professional programming experience in C, C++, earlier versions of Visual Basic .NET or Visual C#, Java, or another programming language, and who plan to use Visual Studio 2005 to develop enterprise business solutions.  more...
Introduction to Business Analysis-Nexient This introductory course is designed to give people new to the business analyst role or those who supervise and/ or work with business analysts a basic understanding of the benefits, functions and impact of this critical position.  more...
Introduction to Business Analysis- Nexient This introductory course is designed to give people new to the business analyst role or those who supervise and/ or work with business analysts a basic understanding of the benefits, functions and impact of this critical position.  more...
Active Leadership- Nexient ...ms and a diverse working environment characterize today's business climate. This reality requires a repertoire of leadership practices and skills for anyone responsible for getting results with and through others. Recent studies confirm the leader is the prime factor for creating a productive work environment and contributing to higher employee retention. The Active Leadership program  more...
Microsoft Excel 20022003 Level 2- On Track Microsoft Office Excel contains powerful tools to help you analyze, manage, and share critical business data. Our latest version also lets you work more efficiently in teams, while helping to protect and control access to sensitive information.  more...
Professional Image and Organization- Elite Training Systems In this workshop we will discuss the impact of physical appearance on your professional image. You will learn how to dress for success as it relates to your business environment.  more...
Scheduling and Cost Control- Nexient This 4 day course is ideal for Project Managers or Business Professionals who want to focus on managing the constraints faced in any project; limits on time, human resources, materials, budget and specifications.  more...
ITIL v3 Foundation with Wall Street Business Simulation- Nexient This is the newest entry level Certification Course for IT Service Management Practice based on ITIL v3; using the context of the just released ITIL Service Management Practice core texts which look at ITIL from a Lifecycle perspective.  more...
Publisher 2003 - Level 1 - Acend In this course, students will look at how to create a publication from scratch or use one of the hundreds of business and personal designs available in Publisher  more...
Goal Setting and Achieving Objectives- Newera Techonolgy ...king. Goal setting sets the groundwork for so many other business skill sets. It is the foundation for time management, for motivation, for direction a for success. Yet few people really know how to set worthwhile goals; fewer still know how to commit to those or how to accomplish them. Other people have so many goals that they are unclear on how to rate or prioritize them. This course  more...
Word 2007 Level 1 - Acend This course is the first in a series of three Microsoft Office Word 2007 courses. It will provide you with the basic concepts required to produce basic business documents.  more...
Fundamentals of Business Writing Recognize good writing and how it differs from writing that is difficult to understand. Produce reports, letters, memos, e-mail, faxes and short articles that are effective and clearly organized.  more...
Excel 2000 - 2003 Beginner Available in French and English Create highly efficient and attractive work sheets using Microsoft Office Excel. Efficiently manage your sales, purchases, expenses, and any other information pertaining to your business.  more...
ITIL v3 Foundation with Wall Street Business Simulation This is the newest entry level Certification Course for IT Service Management Practice based on ITIL v3; using the context of the just released ITIL Service Management Practice core texts which look at ITIL from a Lifecycle perspective.  more...
Designing Microsoft SQL Server 2005 Databases This course provides students with the knowledge and skills to design databases for Microsoft SQL ServerT 2005 using business requirements to guide their decisions (beyond structured third normal form [3NF] modeling techniques).  more...
Dealing with Difficult Clients - oomph ...o create enduring relationships that help expand existing business activity and generate referrals from satisfied clients. Some examples of the topics covered include: * Setting service boundaries and managing expectations * Establishing clear communication with clients to avoid misunderstandings * Guiding staff to effective client management without risking the business or  more...
Implementing Microsoft Office SharePoint Server 2007- Newera The audience for this course is Business Application Administrators (BAAs), Web Administrators and Server Administrators who are engaged in the planning, design, and selection of line-of-business (LOB) applications (including Office SharePoint Server).  more...
Implementing Microsoft Windows SharePoint Services 30- Newera This two-day instructor-led course provides students with the knowledge and skills to successfully implement Microsoft Windows SharePoint Services (WSS) version 3. 0 in their organizations. It emphasizes that students should think about the architecture of their entire environment, including business and application needs, during the planning and deployment phases. The course covers how to perform  more...
Microsoft Outlook- private one on one training - BASIC level- J N Software Consulting As a business person, you need Microsoft Outlook to help you manage your work, not create more work for you to manage. Our private one on one training will target the areas you need help with and teach you what you need to know quickly and effectively.  more...
Managing IT Projects 3 Day Course - nexient Those who need the skills for efficient project implementation in an IT environment. Business Analysts will find this course of particular interest.  more...
Risk Management 3 day course - Nexient ...Business Professionals who want to learn a proactive approach to threat and opportunity based on a clear understanding of the powerful nature of both qualitative and quantitative approaches to risk management. Learn How To: Use a practical, eight-step process to manage project risk Identify threats and opportunities and weigh their relative value in your project Control multiple risks  more...
Excel 2000 - 2003 Intermediate Available in French and English Master Microsoft Office Excel's analytical and database management tools. Quickly perform data consolidation or other functions, and create charts and three dimensional formulas to highlight various areas of your business.  more...
Business Analysis Crash Course IIBA B07 An intensive course covering all aspects of the Business Analyst role - from requirements gathering to testing. All major techniques - both Structured and Object-Oriented (OO) - are addressed in this course.  more...
Scheduling and Cost Control 4 day course - Nexient ...Business Professionals who want to focus on managing the constraints faced in any project; limits on time, human resources, materials, budget and specifications. Learn How To: Use the work breakdown structure to develop a network diagram Calculate schedules using PERT/ CPM Identify, assign, and tabulate resource requirements Predict costs and work time using specific levels and  more...
Presentation Skills 2 day course - nexient ...n enhance the likelihood of a successful outcome. In many business roles today, outstanding presentation skills have become a core competency for achieving key goals and influencing the decisions and actions of others. At the same time, many surveys rank delivering presentations at or near the top of most feared activities. Learning effective presentation skills can help make your presentations  more...
Project Leadership Management and Communications 3 day course In this 3 day course, you'll learn how to: lead project teams through more effective communication, Identify motivational value systems to improve productivity & cooperation, recognize the role of business & personal ethics in leadership & more.  more...
Visio 2003 Intermediate 1 Day Visio is an easy-to-use graphics application especially suited for creating business graphics. Visio is best know for creating flowcharts, organization charts, calendars, office layouts, block diagrams, sales and marketing visuals and a variety of other business diagrams.  more...
Elite Sales Management2 Day In this intensive two day workshop you will learn how to apply your personal management style while developing your core competencies to meet the challenges of your business environment.  more...
Sales Training 2 - Building Relationships for Success in Sales No one questions that making friends is a good thing. In this workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market.  more...
Dealing with Difficult People Conflict Resolution- EMPOWER Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they cana t deal with the difficult people in their lives. This workshop will help you identify some of the ways you may be contributing to these problems and give you some strategies you can  more...
Adobe Acrobat 8 Level 1- On Track Adobe Acrobat 8 software enables business professionals to reliably create, combine, and control Adobe PDF documents for easy, more secure distribution, collaboration, and data collection. This course will teach you the fundamentals to this software.  more...
MS Word 2007 Level 1 Training Seminar- HBI College In this course, students will create, edit and enhance standard business documents. You will learn to format text and paragraphs, add tables and graphic elements and control a documenta s page setup and its overall appearance.  more...
Word 2003 Intermediate-C L Douglas This hands-on course is designed to provide participants with a solid understanding of Microsoft Word. In the course, participants will gain an understanding of the capabilities of Word and how they can be applied to solve common business problems.  more...
Microsoft Office Word 2007 Level 3- Presidio Learning Center You know to use Microsoft Office Word 2007 to create and format typical business documents. Now, you may need to work on more complex documents. In this course, you will use Word to create, manage, revise, and distribute long documents and forms.  more...
Microsoft Word 2007 - Level 3 You know to use Microsoft Office Word 2007 to create and format typical business documents. Now, you may need to work on more complex documents. In this course, you will use Word to create, manage, revise, and distribute long documents and forms.  more...
Advance Customer Service- Elite Training Systems Learn how to keep the clients you have and how to get them working on your behalf to land more business! Gain the knowledge you need to be better armed to qualify clients through enhanced communication skills.  more...
Excel 2003 Introduction These courses are hands-on and designed to provide participants with a solid understanding of Microsoft Excel. Included will all courses are course notes, a pad for note taking and telephone support following the class. In the courses, participants will gain an understanding of the capabilities of Excel and how they can be applied to solve common business problems.  more...
Microsoft Office Word 2003 Level 3 You know how to use Microsoft Office Word 2003 to create and format typical business documents. But you need to work on more complex documents. In this course, you will learn how to use Word to create, manage, revise, and distribute long documents, forms, and Web pages.  more...
Microsoft Word 2007 - Level 2 ...ills that you need to create a wide range of standardized business documents. If you use Microsoft Word 2007 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. This course will help you do that. Upon successful completion of this course, students will be able to: * manage lists. * customize tables and charts.  more...
Quickbooks 2008 Training - Advanced Level QuickBooks 2008 Advanced training will help you learn more about the topics that matter to your growing business. Work faster, smarter and more efficiently in QuickBooks - with innovative tips, tricks and techniques for maximizing your productivity. Complete advanced reporting and integrate reports with Excel Reduce repeat entries by using memorized transactions Manage all phases of inventory  more...
Advanced Customer Service Learn how to keep the clients you have and how to get them working on your behalf to land more business! Gain the knowledge you need to be better armed to qualify clients through enhanced communication skills.  more...
Word 2003 Level 1 - Accend Word processing is the use of computers to create, revise, and save documents for printing and future retrieval. This course will provide you with the basic concepts required to produce basic business documents.  more...
Advanced Writing Skills This 1 day Instructor led session will provide you with some easy to follow guidelines of good business writing. Learn how to write in a clear, concise, complete, and Correct way.  more...
Writing Reports and Proposals The importance of clear and concise communication is paramount in business relations. Getting a message across on paper and presenting a proposal in a clear and persuasive form are vital skills for anyone in business.  more...
SharePoint Administrator Bundle Updated - 5 days This course is intended for Business Application Administrators (BAAs), Web & Server Administrators who are engaged in the planning, design, and selection of Line of Business (LOB) applications, including MS Office SharePoint Server (MOSS)  more...
Managing IT Projects 3 Day Course Those who need the skills for efficient project implementation in an IT environment. Business Analysts will find this course of particular interest.  more...
How to Gather and Document User Requirements 4 day course This how-to course introduces the roles of the business analyst as they relate to the analysis and documentation of requirements. It familiarizes participants with the core knowledge and skills required to identify and document user requirements.  more...
Microsoft Access 2003 - Level 1 2 Days ...at using a relational database program can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include working with tables to create and maintain records, locate records, and produce reports based on the information in the database. It also provides the fundamental knowledge and techniques needed to advance to more technical Access  more...
Program Management Target audience: Experienced and senior project managers. Learn How to: Increase the effectiveness of an organizationa s approach to program management Initiate and organize a large-scale program to implement business strategy Manage stakeholder relationships effectively Manage, execute and control a successful program consisting of multiple, related projects Establish and implement  more...
Logical Data Modeling 3 day course Learn How to: Create logical data models to define business and project requirements Explain the purpose, importance, and uses of logical data modeling in the requirements gathering process Describe the elements of data flow diagrams and its relationship to logical data models Explain a logical data model to stakeholders Apply logical data modeling to the overall software development life  more...
How to Gather and Document User Requirements - nexient ...Business Analysts who need to update or formalize their implicit understanding of their role, accountabilities and activities. Project Managers who incorporate the business analysis role within their functional activity sets. Business Managers who work within a project environment, and who interface with Business Analysts and Project Managers Learn How to: Define the role of the business  more...
Proposal Preparation and Presentation ...h a punch! Discover the various elements contained in a business proposal and how to determine which elements are required for varying situations. Gain insight into proper layout of information so that your message flows, is easily understood and gains immediate acceptance from your prospect. Discover how to effectively communicate customer solutions enclosed in your proposal so that you  more...
Analytical Thinking Description: This workshop addresses the needs of individuals who assess data to make sound recommendations. Ideal for individuals who want to: Understand and retell the "big picture and story" when reviewing seemingly unrelated material. Make connections throughout the data. Search through detailed information and make informed assumptions and sound judgments. Assess and identify  more...
Introduction to Project Management for Business Analysts This course is designed for students that require an understanding of the Business Analyst role within the Project Life Cycle, and who wish to work more effectively with the Project Manager.  more...
Rapport and Relationship Building ...eate more positive first impressions when beginning a new business relationship. Gain insight into how top business professionals create rapport with ease to gain the confidence and trust of those that they meet. Discover the a Compliance Principlesa and the role that they play in decision making and professional selling. Explore techniques for avoiding disappointment and letting  more...
Analysis and Problem Solving for Consultants 2 day course ... audience: This course is designed for project managers, business analysts, IT professionals, engineers and others in technical roles who are either seeking to become practitioner technical consultants, or who wish to become more consultative in their work with their internal or external clients. Course Synopsis: From a client's perspective, the primary responsibility of a consultant is  more...
Facilitation Techniques for Requirements Development 2 day course Learn How to: Identify the use of facilitation in business analysis Explain the role and responsibilities of a business analysis facilitator Plan a facilitation session Use the appropriate facilitation techniques for a given session Conduct a facilitation session using best practices Manage conflict during a session Identify facilitation opportunities in business analysis  more...
Crystal Reports XI R1R2 Report Design II Business Reporting Solutions - nexient Who should attend? The target audience for this course is report designers who are responsible for creating and distributing reports and have completed Crystal Reports RD110R2: Fundamentals of Report Design. Performance Objectives Upon completion of the course, participants will be able to accomplish the following: To plan and create reports that will help you analyze and interpret  more...
Visio 2007 Getting Started ...rams, flowcharts, organization charts, and other types of business diagrams? This course provides a general introduction to the Visio interface and the drawing tools available in Visio. Attend this course if you want to: Understand the types of drawings you can create with Visio. Understand and navigate in the Visio environment. Work with the Shapes Pane and Visio stencils.  more...
Managing IT Projects - nexient ...or efficient project implementation in an IT environment. Business Analysts will find this course of particular interest. Learn How To: Develop a results driven project management team Estimate IT project costs and schedules using simple, but proven, techniques Identify the top 16 risk factors on any IT project Motivate IT professionals for maximum team performance Find solutions to  more...
Process Modeling Management - nexient Learn How to: Describe the Process Modeling Management (PMM) framework Define key PMM terms and concepts Conduct major activities performed during each phase of PMM, including workflow modeling Perform the business analysta s role and responsibilities in PMM Apply PMM methodologies and techniques specific to the business analysta s role and responsibilities Create process benchmarks  more...
Introduction to Business Analysis - nexient ...Business Analysts Experienced Business Analysts who need to update or formalize their implicit understanding of their role, accountabilities and activities Project Managers who incorporate the Business Analyst role within their functional activity sets Business Managers who work within a project environment, and who interface with Business Analysts and Project Managers Learn How to:  more...
Facilitation Techniques for Requirements Development - nexient Learn How to: Identify the use of facilitation in business analysis Explain the role and responsibilities of a business analysis facilitator Plan a facilitation session Use the appropriate facilitation techniques for a given session Conduct a facilitation session using best practices Manage conflict during a session Identify facilitation opportunities in business analysis  more...
Presentation Skills - nexient ...n enhance the likelihood of a successful outcome. In many business roles today, outstanding presentation skills have become a core competency for achieving key goals and influencing the decisions and actions of others. At the same time, many surveys rank delivering presentations at or near the top of most feared activities. Learning effective presentation skills can help make your presentations  more...
Use Case Modeling 4 day course Learn How to: Employ use cases to elicit, analyze, document and communicate functional requirements for software Use the Unified Modeling Language (UML) to create use case diagrams Determine when to employ use case modeling Prioritize use cases based on their importance to the business and on technical considerations Describe ways to develop consistent vocabulary between use cases and  more...
Building Enterprise Solutions with SharePoint Server 2007 Who should attend Application Builders and Solution Architects Performance Objectives This intensive 4-day course demonstrates how to make the most out of Windows SharePoint Services 3. 0 (WSS) and Microsoft Office SharePoint Server 2007 (MOSS) without having to engage in any custom development. You will be shown how to create business solution using nothing more than the browser and  more...
Testing Techniques for Tracing and Validating Requirements -NEXIENT ...Business analysts Data analysts Process analysts Application designers Learn How to : Recognize the role of the business analyst (BA) in the testing process Validate the business requirements document (BRD) and analysis models Verify that the solution conforms to the requirements Communicate the importance of a testing methodology Determine what to test and trace those  more...
Software Engineers Workshop Practical workshop covering the role of the Business-Systems Analyst. Develop a complete project starting from creating the business case &d the requirements documentation through to the detailed design of the databases & software required to implement.  more...
Swim with the big fish Learn the secret of successful business owners and marketing experts to owning your market. Would you like to be a bigger fisher in a smaller pond? Would you like to instantly identify opportunities in your market and quickly capitalize on them?  more...
Visio 2003 Getting Started Do you want to use Visio to create block diagrams, flowcharts, organization charts, and other types of business diagrams? This course provides a general introduction to the Visio interface and the drawing tools available in Visio.  more...
Outlook 2007 Introduction 1 Day This course provides a solid introduction to the various aspects of Outlook. Outlook is more than just email, it is contact management, a log for projects and sales contacts, as well as a personal organizer. The objective is for the student to be able to integrate Outlook into his/ her daily business repertoire.  more...
Dealing with Difficult People ...oblem of people. They can work long hours, face declining business, even the loss of a job, but they cana t deal with the difficult people in their lives. This workshop will help you identify some of the ways you may be contributing to these problems and give you some strategies you can adopt, at work and in your personal life as well. Organizations have found that ita s important to a  more...
Strategic Business Planning for Sales Professional We will review the basics of strategic business planning and what considerations must be made for preparing the plan.  more...
Adobe Dreamweaver Introduction 2 days ...n effective website contributes to your customer base and business growth. Understanding the basic properties of planning, launching and enhancing a website is a functional requirement in the world of work today. Learn about website design in a WYSIWYG environment without the need of sophisticated programming. Understanding basic page creation, adding content, incorporating links and enhancing  more...
Gathering and Documenting User Requirements with Use Cases ...Business Analyst needs to accomplish in each requirements-gathering session (goals, agenda, who to invite, artifacts, etc.) as the project progresses - starting from business use-case sessions that focus on the business context through to system use cases that focus on user-IT interactions. Trainees also learn advanced techniques (extension, generalized and inclusion use cases)  more...
Public Relations for Women Entrepreneurs ...business? Want the answer to this question? Then this intensive one-day workshop is for you! Designed especially for entrepreneurial women, this workshop reveals PR's best tried, tested and true strategies to generate media buzz. PR is not about luck. It's about know-how. This workshop will de-mystify the PR process, giving you step-by-step tools to successfully generate media coverage  more...
Business Process Modeling Workflow Modeling and State ...achine modeling as an effective tool for analyzing the business timing rules (how events are sequenced) in the context of business process improvement and/ or as input to an IT project. Trainees learn to use the techniques covered in the course may be used to analyze business rules regarding the workflow of end-to-end business processes (business use cases) and IT interactions  more...
Essential Training Skills ...skills and knowledge that people need in order to address business opportunities, solve problems and improve processes. Often employees are asked to train others without being given much understanding of what training is or how to do it well; hence, they are thrust into a difficult situation with little or no chance of being effective or successful. The results derived from staff training are  more...
Time Territory and Account Management ... that is profit minded. Learn ways to balance out your business and account management activities and scheduling so that you can achieve the best return on investment ratio. Gain the necessary knowledge to reduce your stress, enjoy your work more, gain the control that you desire, and get more completed in less time! Ultimately, by attending this workshop and applying the knowledge  more...
Communicating Confidently in Business After this course you will raise both your personal and professional communication skills to the top 10% of the world a and that is where you will find the most successful people in business and in life. Confident communicators are given more responsibility at work, are given promotions and raises more often, and become great business leaders. When you can communicate clearly and confidently,  more...
Uncovering and Creating Business Opportunities Module 4 ...le to you to maintain the desired growth and generate new business leads. * The participant will become aware of similar feelings and emotions that other people share regarding cold calling and how to overcome these negative emotions so that you will see positive results from your efforts. * We will help you to set reasonable prospecting expectations so that you avoid feeling  more...
Interpersonal Skills for Todays Professional The biggest influence on job satisfaction is our relationship with others. Having the skills to interact positively with our co-workers and boss enables the development of effective working relationships and leads to productive business outcomes. This workshop will help you to develop critical interpersonal skills that will pave the way to the achievement of personal, team and organizational  more...
MS Visio 2003 training seminar This dynamic graphic application allows you to create documents that bring your ideas to the business forefront with a strong visual image. Learn the latest techniques and concentrate on using and creating shapes, printing drawings and customizing stencils, templates, layers and styles to create flowcharts and network diagrams and share you work with other applications  more...
What If? This workshop provides attendees with strategies to create enduring relationships that help expand existing business activity and generate referrals from satisfied clients.  more...
Budgeting and Cash Flow Management 101 You will learn how to: * Create an annual budget * Forecast revenues and expenses on a quarterly basis actualized with monthly a tune-upsa * Analyze financial statements in order to assess the profitability of the practice and of individual projects * Make strategic business, marketing and project management decisions based on financial results * Teach a bookkeeper, a  more...
Simply Accounting 2007 Training Participants will learn General Ledger, Inventory, Accounts Payable and Receivable for a small and medium sized business. Participants will also increase their knowledge of using the accounts, inventory, payroll and customer and vendor modules, including how to perform monthly and year-end processing.  more...
Elite Customer Service Module 26 ... their clients in a professional, socially acceptable and business like manner. # You will learn why it is important to take personal ownership of customer concerns, situations and challenges and show people that you truly care through your actions and the attitude that you project. # We will discuss the significance of basic codes of conduct for elite customer service and how your  more...
Inventory and Warehouse Management Concepts and Practices ...business can survive very long without an effective program of controls over the parts and materials that are used in producing or distributing the goods and services of the firm. Like many other things that depend on human interpretation, control means different things to different individuals. This is a workshop for you, the warehouse or stockroom manager, the person in charge of what  more...
Business Etiquette Gaining That Extra Edge ...ng thing is one of the most common sources of stress in a business or professional setting. If you have had some awkward moments where you aren t sure which fork to use or which side plate is yours, or if you ve ever had to make small talk with some VIP and been lost for words, you know just how agonizing such moments can be. However, what can be even more damaging to your career are those  more...
Construction and Building Envelope Inspection ...ctor, to understand the nature and the importance of this business. This course will help you to know and understand the types of inspection and testing involved in a construction project, which for the most part are mandatory to assure the quality of materials used as well as the workmanship. Further, this course will provide guidance and recommendations for design and inspection  more...
Outlook Advanced This course provides competency in configuring and customizing the Outlook interface, using the Journal, using instant messaging, managing multiple e-mail accounts, communicating with newsgroups, creating Outlook forms, using the Business Contact Manager, configuring security settings, collaborating with other Outlook users, and working with offline folders and the remote mail feature.  more...
MS Word Level 1 Training seminar In this course, students will create, edit and enhance standard business documents. You will learn to format text and paragraphs, add tables and graphic elements and control a documenta s page setup and its overall appearance.  more...
Word 2003 Introduction 1 Day This course is intended for the beginner, or for the user who knows how to do the basics but thinks there must be an easier or faster way to get the job done. The objective is to prepare the student to create and format letters, memos, faxes, and most standard business documents. This course is classroom style instruction: Instructor-led, hands-on training.  more...
Marketing and Sales ...ing budget doesna t mean you cana t meet your goals and business objectives a you just have to be more creative in your marketing tactics. This one-day workshop will show you how to get maximum exposure at minimum cost. Learn effective, low-cost, and non-cost strategies to improve sales, develop your companya s image, and build your bottom line. LEARNING OBJECTIVES *  more...
Selling Smarter Today's top salespeople are in the business of identifying needs and persuading potential customers to respond favorably to an idea that will result in mutual satisfaction for both the buyer and the seller. This one-day workshop will help you develop those skills, enabling you to sell smarter.  more...
Critical Elements of Customer Service ...Service Edgea is what keeps customers coming back to do business with you. Many customer decisions are based on how well they were treated by your front-line personnel. Does the customer feel valued? Are your staff members able to respond to customer requests and needs quickly? Is your staff reliable? Do they deliver what they promise? Are your customer service managers managing the a  more...
Access 2003 - Level 1 (1 day) ...at using a relational database program can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include working with tables to create and maintain records, locate records, and produce reports based on the information in the database. It also provides the fundamental knowledge and techniques needed to advance to more technical Access  more...
Building Relationships With Success ...ing. In this workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market. Discover the benefits of developing a support network of connections: * Understand how  more...
Business Analysis Essentials ...business analysis (BA) that will equip you with all the basic skills for performing effective analysis. You will learn valuable approaches to determine the business problem, root cause identification, solution definition strategy, business case preparation, requirements gathering and documentation, quality management and developing implementation timelines. This course is consistent with  more...
Microsoft Word 2007 Level 1 (1 Day) Word processing is the use of computers to create, revise, and save documents for printing and future retrieval. This course is the first in a series of three Microsoft Office Word 2007 courses. It will provide you with the basic concepts required to produce basic business documents.  more...
BusinessVision - Level 3 BusinessVision provides business management and accounting solutions for small and mid-sized companies and offers sophisticated tools, previously only available to large corporations. Level 3 Topics Include: * Job Costing * Payroll * Import * Export * Point-of-sale  more...
Project Management Fundamentals workshop / seminar This course delivers understanding of the fundamentals of Project Management, an increasingly valuable skill set for business today. It provides the theory and core methodology you will need to manage projects and participate on project teams.  more...
Effective Email Writing Training ...es makes customer service that much more critical to your business success. If you want to become a more effective and efficient e-mail writer a writing e-mail messages that answer questions, solve problems, get to the point and generate action a then this e-mail-writing workshop is for you. Learn how to structure and write concise, effective e-mail messages that clearly make your  more...
Dynamite Sales Presentations ...o assure customers that you are going to help solve their business problems is by a thorough analysis and understanding of their current business circumstances and a demonstration of your in-depth knowledge of the products and services you are selling. This comprehensive workshop will take you through all the steps required to close the sale, including proposal-writing, handling objections,  more...
Gathering Documenting User Requirements 2 Days ...Business Analyst needs to accomplish in each requirements gathering session (goals, agenda, who to invite, artifacts, etc.) as the project progresses - starting from business use-case sessions that focus on the business context through to system use cases that focus on user-IT interactions. Trainees also learn advanced techniques (extension, generalized and inclusion use cases) for  more...
The Business Analysts Crash Course 2 Days ...o cut costs and delays by improving communication between business stakeholders and developers through comprehensive requirements analysis and documentation and by guaranteeing results through structured testing and quality assurance. ...An intensive course covering all aspects of the Business Analyst role from requirements gathering to testing. All major techniques both Structured  more...
Quickbooks 2008 Training - Introductory Level (1 Day) ... Build confident and increase my comfort level with small business accounting Course agenda * Tour QuickBooks 2008 using the Home Page and one-click navigation centres * Get organized (accrual accounting, terms, checklists) * Set up Customers and Vendors * Manage Customers (invoicing, credits, payments, statements) * Manage Vendors (bills, cheques, credit cards)  more...
Budget and Cost Planning ...business world, its essential to have a working knowledge of finance. We all play a role in our organizations finances, whether we realize it or not. For those who dont have training or a background in finance, you may be at a disadvantage as you sit around the management table. Understanding the cycle of finance will help you figure out where you fit into your companys financial structure.  more...
VBA for Excel 2003 ...In the previous Excel courses, you used Excel to simplify business tasks, including the creation of spreadsheets, graphs, charts, and formulas that were difficult to create and nearly impossible to maintain using pencil and paper. You now want to simplify your work in the Excel environment by automating many of the repetitive tasks that are part of spreadsheet development. In Excel 2003:  more...
Microsoft Access 2003 - Level 1 (2 Days) ...at using a relational database program can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include working with tables to create and maintain records, locate records, and produce reports based on the information in the database. It also provides the fundamental knowledge and techniques needed to advance to more technical Access  more...
Access 2007 - Level 1 (1 Day) This course is designed for students who wish to learn the basic operations of the Microsoft Access database application to perform their day-to-day responsibilities, and to understand the advantages that using a relational database application can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include designing and creating new databases,  more...
Private 1-on-1 Training: Microsoft Powerpoint (Intermediate Lvl) You use PowerPoint to help give presentations all the time, but it feels so inflexible. Other presentations you ve seen have charts and animations and even voice integration, but those features are just beyond your reach. Your business demands only the highest quality of work and you can t afford to be left behind. Our private one on one training will target the areas you need help with and  more...
Microsoft Outlook- private, one on one training - INTERMEDIATE level You use Microsoft Outlook every day and yet there are still buttons that you have never used. Others are able to manage their calendars, easily access listings of their business contacts, and more, while you expend all your energy simply checking your e-mail. As a business person, you need your Outlook to help you manage your work, not create more work for you. Our private one on one training will  more...
Quickbooks Accounting Training Seminar workshop / seminarcomputer lab ...ise total solution software will help you gain control of business finances and your entire operation. QuickBooks provides sophisticated tools to track and better manage your business. Its flexible report functionality makes it appropriate for owners, controllers or support staff to use. Learn how to create a QuickBooks company, enter sales, generate invoices and estimates, receive payments and  more...
Problem Solving and Decision Making Skills This one-day course will help students to learn a rational process for problem solving, learn, and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions: * Solving Problems * Brainstorming * Metaplan * Your Mind is Better than You Think! * The Fishbone Diagram * Force-Field Analysis * The Six  more...
Macromedia Dreamweaver Introduction (2 days) workshop / seminarcomputer lab ...n effective website contributes to your customer base and business growth. Understanding the basic properties of planning, launching and enhancing a website is a functional requirement in the world of work today. Learn about website design in a WYSIWYG environment without the need of sophisticated programming. Understanding basic page creation, adding content, incorporating links and enhancing  more...
MS Word 2003 Level 1 Training seminar In this course, students will create, edit and enhance standard business documents. You will learn to format text and paragraphs, add tables and graphic elements and control a document s page setup and its overall appearance.  more...
Asking for the Order In this workshop we will discuss the reasons why many people struggle when it comes to asking their customers for the business and closing the sale. This session will educate you on the psychology and benefit of trial closes and how to use them in a sales presentation to help your prospects make a favourable decision.Anyone who is new to professional selling and looking for the tools, techniques  more...
Facilitation Skills for Business Analysts 2 Days ...Business Analysis Facilitation Skills is a solid base for planning and facilitating effective meetings is imperative to success. Limited course enrollment ensures plenty of opportunity to practice and interact with other course participants as well as allowing time to focus on issues specific to their situation. Case-study driven workshops and simulations provide all participants with full  more...
Effective Presentation Skills 2 Days ...d presentation are fundamental elements of success in the business world, making the development and fine-tuning of these skills crucial and often critical. This 2-day action packed workshop will teach you how to create and deliver highly dynamic and vibrant presentations to a variety of audiences using simple and effective presentation techniques. Your presentation skills will significantly  more...
Quickbooks 2008 Training - Advanced Level QuickBooks 2008 Advanced training will help you learn more about the topics that matter to your growing business. Work faster, smarter and more efficiently in QuickBooks - with innovative tips, tricks and techniques for maximizing your productivity.  more...
Business Writing That Works 2 Days ...Business Writing That Works is a two-day course that focuses writing skills. In this course, students will focus on topics such as: * Why Write * The Four C's * Making Words Agree * Active and Passive Voice * Setencnes and Sentence Types * Courtesy in Writing * Practicial Language * Inclusive Language * Sentence Construction * Punctuation * Writing  more...
Developing Web Applications with PHP 5 Full Days ... adult focussed software training, technical training and business skills training. We use a structured and effective teaching methodology in the development and delivery of all our courses. Canadian Beaver Training's mission to provide comprehensive bilingual training and consulting services in an environment that is conducive to the learning process as well as to promote adult learning by  more...
End to End Business Analysis Workshop 3 Full Days ...ed, end-to-end IT project, employing the full spectrum of Business Analysis skills and techniques learned in the BA program. Trainees step through a complex case study, employing business and system use case analysis, object modeling, activity diagramming and other essential BA skills, chronologically, as they would need to use them over the course of a real project. When delivered with a  more...
Preparing to become a BA Professional ...ered to new and existing BAs who plan to make a career in Business Analysis and plan to move from Junior to (Senior) Business Analyst Professional. The course is particularly addressed to the trainee who is considering acquiring the CBAP (Certified BA Professional) designation. You will learn what responsibilities and skills you will need to make the transition to BA Professional, as well as  more...
Writing Testable Requirements 2 Days Software development often fails because requirements are written poorly, or testing does not adequately cover those requirements, or both. Half of the test effort is just trying to understand the requirements. The better that requirements are written, the higher the likelihood of the development and testing team being able to understand those requirements and focus on their software development  more...
The Art of Excellent Communication for Business or Pleasure * Learn the art of small talk to help you make friends and business acquaintances * Influence others to get buy-in without feeling like a bully * Make a winning first impression - every time * As a manager or leader, ensure your message comes across the right way * Run relevant, inclusive meetings * Advance your public speaking & presentations  more...
Microsoft Word 2003 - Level 2 ...ills that you need to create a wide range of standardized business documents. If you use Microsoft Office Word 2003 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency In this course, you will increase the complexity of your Microsoft Word 2003 documents by adding components such as customized lists, tables, charts, and graphics. You  more...
MS 3938 - Updating Exchange Server 2003 to Exchange Server 2007 This three-day instructor-led course teaches students how to implement a Reporting Services solution in an organization. The course discusses how to use the Reporting Services development tools to create reports, and how to use the Reporting Services management and administrative tools to manage a Reporting Services solution. After completing this course, students will be able to: Describe  more...
Microsoft Word 2003 - Level 3 ...g of Microsoft Windows who can create and modify standard business documents in Microsoft OfficeWord 2003, and who need to learn how to use the more advanced features of Word 2003 to create, manage, revise, and distribute long documents, forms, and Web pages. This course is intended for persons interested in pursuing Microsoft Office Specialist certification in Microsoft Word 2003. For more  more...
Gathering & Documenting User Requirements (2 Days) ...e: $876.00 Seats Available: 2 The course covers what the Business Analyst needs to accomplish in each requirements gathering session (goals, agenda, who to invite, artifacts, etc.) as the project progresses - starting from business use-case sessions that focus on the business context through to system use cases that focus on user-IT interactions. Trainees also learn advanced techniques  more...
Project Management Fundamentals Location: City of Mississauga Date: 2008-05-28 List Price: $650 Offered Price: $520.00 Seats Available: 2 This course delivers understanding of the fundamentals of Project Management, an increasingly valuable skill set for business today. It provides the theory and core methodology you will need to manage projects and participate on project teams. For more information please call 1-877-313-8881  more...
Writing Business Reports and Proposals (2 Days) ...ng your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you must write to explain things, to smooth relationships, and/or to convince others of the value of some course of action. Such writing must be clear, concise, complete, and correct. It must also convey your message in a courteous tone. The workshop  more...
Crystal Reports XI (2 Days) ...e reports with stunning visualizations, conduct on-report business modeling, and execute decisions instantly from the report itself reducing dependency on IT and developers. Crystal Reports XI is a basic course that runs for two days -- from May 01 to May 02 in North York, that will teach you the essentials so that you can use the application yourself. For more information please call  more...
Microsoft Word 2003 - Level 1 Location: Calgary Date: 2008-04-24 List Price: $325 Offered Price: $260.00 Seats Available: 2 Word processing is the use of computers to create, revise, and save documents for printing and future retrieval. This course is the first in a series of three Microsoft Office Word 2003 courses. It will provide you with the basic concepts required to produce basic business documents. For more  more...
ISO 20000 Consultant Certification ...its include: * Improved quality of service and increased business and customer confidence * Improved reputation, consistency & interoperability * Impartial and external standard method of assessment and audit * Assessments recognized internationally within the industry * Process improvement through assessment and benchmarking * Superiority over competitors * Better understanding of business  more...
ADOBE ACROBAT - ADVANCED ...ice: $285 Offered Price: $228.00 Seats Available: 2 As a business professional, you have some experience in using Adobe Acrobat. Now, you are ready to further develop your PDF documents. In this course, you will use Adobe Acrobat 8.0 Professional to convert technical documents to PDF files, enhance and control PDF content accessibility, customize PDF documents for interactive use online, and  more...
Quickbooks 2008 Training - Introductory Level (1 Day) Location: Toronto Date: 2008-04-16 List Price: $275 Offered Price: $220.00 Seats Available: 2 Our introductory Quickbooks training course will teach you the fundamental skills needed to get the most out of your bookkeeping system. Learn the essentials: * Save time and eliminate transaction errors for new users * Train new staff faster and answer their QuickBooks questions * Build  more...
ITSM Metrics (KPIs and TCO) Expert - 5 Days ...rvice support activities and processes to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency, effectiveness and quality for the service support and service delivery processes. The course covers the typical activities required to implement a measurement and performance improvement framework  more...
ITSM Metrics (KPIs and TCO) Practitioner Support and Restore - 3 ...re activities, processes and functions to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency, effectiveness and quality for the incident and problem management processes and the service desk function. For more information please call 1-877-313-8881 or copy this link into your browser:  more...
Microsoft Word 2007 Level 1 (1 Day) ...iduals will be able to create, edit, and enhance standard business documents using Microsoft Office Word 2007. Upon successful completion of this course, students will be able to: * explore the various components of the Microsoft Office Word 2007 environment. * create a document. * edit documents by locating and modifying text. * format text. * format paragraphs. *  more...
Microsoft Word 2007 Level 2 (1 Day) ...ills that you need to create a wide range of standardized business documents. If you use Microsoft Word 2007 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. To do so, you can customize and automate the way Microsoft Word 2007 works for you. You can also improve the quality of your work by enhancing your documents with customized  more...
MS Word 2003 Level 1 Training seminar In this course, students will create, edit and enhance standard business documents. You will learn to format text and paragraphs, add tables and graphic elements and control a document s page setup and its overall appearance.  more...
Advanced Writting Skills workshop / seminar Location: Ottawa Date: 2008-02-15 List Price: $495 Offered Price: $345.00 Seats Available: 2 Module 0: Introductions Module 1: Clear, Concise, Complete, Correct Module 2: Style Module 3: Sentence and Paragraph Construction Module 4: Types of Business Letters Module 5: E-mail Module 6: Better Business Writing Exercises Module 7: Review & Evaluations  more...
ADOBE ACROBAT - ADVANCED workshop / seminarcomputer lab Location: Ottawa Date: 2008-01-31 List Price: $285 Offered Price: $199.00 Seats Available: 2 As a business professional, you have some experience in using Adobe Acrobat. Now, you are ready to further develop your PDF documents. In this course, you will use Adobe Acrobat 8.0 Professional to convert technical documents to PDF files, enhance and control PDF content accessibility, customize PDF  more...
The Cold-Call Fast Start Bootcamp workshop / seminar Location: Town of Richmond Hill Date: 2008-02-01 List Price: $7500 Offered Price: $4500.00 Seats Available: 2 Know where your sales are coming from every month Forecast sales based on your knowledge of the lead generation pipeline Systematically create surges in sales based on increasing your lead pipeline Identify where leads are getting stuck and devise strategies to un-stick your leads  more...
No Pressure Prospecting ~ Sales prospecting seminar in Toronto workshop / seminar Location: Toronto Date: 2007-07-26 List Price: $385 Offered Price: $260.00 Seats Available: 2 What you will learn: * The 7 Integrated Keys to Sales Success * The 25 Most Powerful Rules of Prospecting * How to state your business to get a REAL prospect's attention * How to engage a prospect with NO PRESSURE * How to use "Voice Mail" to get prospects to call you back  more...
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