Instructor Led Business Training in Egypt - Training Resources

AT&T Certificate for Call Center Team Leaders ...ilities. This helps you enhance your overall value to the business. The result: better-trained professionals with improved abilities to solve problems and manage change. We ll help you with training, designed to help improve the skills and professional capabilities of your Contact Center personnel. Our training offers comprehensive classes that can be presented on your site and customized  more...

Team building ...orporate team is one of the most rewarding experiences in business. We will shape effective and influential relationship among the group to meet standards of this era. In this course, we will create the right spirit to work in the same direction towards the company objectives to land on team synergy. We will guide you to the right track to foster an enthusiastic and supportive environment for  more...

Reward and Compensation ...business organization. Since, among four Ms, i. e. Men, Material, Machine and Money, it can shift your company to the next level. In this course youa ll identify the process to apply the best reward system. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Be aware of the role of compensation and rewards in modern Organization  more...

Customer Focused Selling Skills ...rams that will train your sales force to build successful business relationships by helping customers achieve both their business and personal objectives. Customer-focused Selling teaches your team a plan for developing an understanding between the customer and your salespeople throughout the sales process. Key Learning Objective and Outcomes: By the end of this program, participants  more...

Customer Relationship Management ...business, successful Customer Relationship Management navigation is becoming increasingly important in todaya s competitive business world. Customer expectations are always increasing, and business services must increase along with these expectations. CRM is the method through which businesses can connect with their customers and therefore serve them better. Businesses with successful CRM  more...

Foundation of Customer Service Program ...business environment. This program is a comprehensive program that provides a strong foundation of skills and knowledge to succeed in the customer service industry. We will highlight various knowledge areas which cover evolution of customer service, value of customer service, reasons and impacts of bad service, dimensions of quality customer service, quality service measures. Key Learning  more...

Business Writing Skills Program ...ram Overview: We are living in a time when effective business writing and communication skills are essential. Business writing styles have changed. If you or your team are not using updated business writing techniques, you may be jeopardizing a new deal, an ongoing project, or a successful client relationship. A great deal of our business is now done over the Internet and through email.  more...

Preparing Emergency Management and Disaster Recovery Plans for Different Establishments ...business establishments According to the Labor law number 12 for the year 2003, chapter five concerning vocational health and safety and securing work environment, and decree number 134 article (f) regarding preparing emergency and crisis plans and training employees involved with these plans to evaluate their effectiveness. Recurrence of accidents in major establishments, factories and  more...

Personal Hygiene Business Behavior ...y ways affects the corporate image for which you work. Business Behavior Does the IQ determine your destiny? For years, that was the overriding belief. However, research shows that IQ provides a very narrow view of human intelligence. Other factors play a crucial rule in individuala s success and the image of the place he/ she works for. These factors include but are not limited to self  more...

Fire Fighting ...business establishments on the national level have been accompanied by increased losses and casualties. Such losses were attributed to the lack of training on fire safety measures and firefighting within establishments. This training program aims to alleviate preventive awareness of employees working within different establishments in a practical way. The program also instructs participants  more...

Advanced Presentation Skills Workshop Are Presentations important in your organization to be noticed amongst colleagues, management and customers? Did you know that the "Fear of Public Speaking" is ranked the highest, whereas, "fear of death" is ranked number seven? "Presentations" play a vital role in projecting the company's image to customers. It is also a tool through which leaders determine potential for higher management  more...

Train the Trainer The objective of the a Train the Trainera seminar is to get people to know how to ultimately use their skills and proper deliver their training on individual and corporate levels. In this seminar you will learn: * The learning process and learning styles * Plan and prepare for training programmes * Understand how to effectively deliver training programmes * Be better able to  more...

Maximizing Innovation And Problem Solving The Objective of this course is to familiarize the trainees with innovative thinking and how to practically think about solutions for the normal and stressful problems & challenges.  more...

Integrated Strategic Planning The workshop aims at providing participant with the management process and the basic required skills to develop their managerial level.  more...

Management Supervision & Decision Making The objective of this intensive course is to provide participants with technical knowledge and practical training on the methodologies and tools of Management and Decision Making  more...

Managing Time & Surviving Stress The objective of this time management seminar is to get people to know how to ultimately use their time, proper balance their business and personal life, and realize how to survive stress. In this seminar you will learn: * Working fewer hours with greater results. * Understanding how to contain and manage your stress. * Increasing your productivity. * Identifying priorities.  more...

Successful Sales Performance and Account Management The a Successful Sales Performance and Account Managementa course enables participants to develop a structured account management approach in order to make them more effective at finding their own successful selling solutions. Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange experience in small groupsa teamwork, and  more...

Business Process Reengineering ...Business Process Reengineering (BPR) is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in key performance indicators like cost, quality, cycle time, and customer satisfaction. The latest information technology is implemented in new designs to provide breakthrough results in the vital performance measures. BPR has gained, over the past  more...

Succession Planning Career Path ...tions which are earmarked for great impact into your business * Develop calibers into vertical or horizontal role * Take the decision of developing from hiring internal pool of talent or external labor market supply * Identifying the required skills and competencies required for job holders and positions * Help people through their career path by preparing them  more...

Balanced Scorecards ...anagement best practice for many of the worlda s leading businesses. We can conveniently think of BSC as consisting of 10 steps. * Clarify the vision. * Develop business unit. * Eliminate non strategic investments. * Review business unit scorecards. * Communicate the Balanced Scorecard. * Establish individuals' performance objectives. * Updates long range  more...

Understanding the Freight Business ...business, logistics, inco terms, international trends in transportation business all are very important for services & industrial companies where they are always dealing with cargo ordering, storage, distributions, transportation, l/ cs, documentations ..etc, they are in need to know all about freight forwarding business as well as logistics and inco terms. This course facilitates some inputs  more...

Marketing Planning and Implementing Marketing Strategy There are two major components to your marketing strategy: * How your enterprise will address the competitive marketplace * How you will implement and support your day to day operations. * Having a marketing strategy can be the life or death of a business. In order to get the best out of opportunities presented by strategic * Windows it requires a systematic approach to  more...

Human Resources Management This course is designed for all managers who relay on their personnel performance to improve their ability to achieve customer satisfaction and their business goals. This is an interactive course where the participants are expected to share their experiences and thoughts with the tutors. The course will include role playing session for each employee category to emphasize course objective.  more...

Enterprise Resource Planning for Business Although the benefits that can be achieved from a successful ERP system implementation, there is already facts of high failure risks in ERP implementation projects. Too often, project managers focus mainly on the technical and financial aspects of the implementation project, while avoiding or putting less effort on the non technical issues. Therefore, one of the major training issues in ERP  more...

Egyptian Labor and Social Insurance Laws - English ...provide a real value-added service. This requires a sharp business focus on integrated high quality HR systems. One of the major subjects within the HR activities is the correct application of both Labor & social Security Laws This program will provide a major opportunity for participants to review, reflect and focus on their existing practices and gain a comprehensive overview of the  more...

Effective Procurement Management ...business Procurement management can save or waste money and it is the only way that Processes Required to Acquire Goods and Services from outside the Performing Organization. For Simplicity, Goods and Services, Whether One or Many Will Generally Be Referred to As a a Product In this course Procurement Management Is Discussed from the Perspective of the Buyer in the Buyer - Seller  more...

Effective Business Writing Upon successful completion of this workshop participants will be able to: * Select appropriate tone, style relevant to the nature of professional business writing. * Communicate clearly and effectively using letters, emails, faxes and memos. * Plan effective and organized short and long reports. * Write professional CV and cover letter. * Write proposals  more...

Developing Marketing Strategy This program is to help participants in the field of Developing Marketing Strategy to attract, maintain & satisfy customers. We will learn all the necessary skills & techniques to achieve our desired strategy and overall objective of our business. During the hands-on Workshop, participants will not only learn all the latest techniques but actually develop a strategy that will work with their  more...

Business Plan ...business plan precisely defines your business, identifies your goals, and serves as your firm's resume. The basic components include a current and pro forma balance sheet, an income statement, and a cash flow analysis. The primary value of a business plan is to create a written outline that evaluates all aspects of the economic viability of your business venture including a description and  more...

ISO 9001-2000 Quality Management Systems and Implementation The process of a systematic examination of your system performed at predefined time intervals to give you a feedback around both the internal business processes and external outcomes in order to continuously improve strategic performance and results.  more...